Cutshort logo
Deltek logo
Accounting Customer Support Service Analyst
Accounting Customer Support Service Analyst
Deltek's logo

Accounting Customer Support Service Analyst

shwetha V's profile picture
Posted by shwetha V
2 - 9 yrs
Best in industry
Remote only
Skills
Accounting
Finance
Accounts payable
Accounts receivable
GAAP

Sr Support Services Analyst

Company Summary :

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Business Summary :

Deltek’s award winning Support Services team provides best-in-class assistance to Deltek’s customers across the world via phone, chat and email. Our team is comprised of a group of diverse, collaborative and passionate professionals who come from varying industries, backgrounds and professions. Our diversity and passion is our strength, so however you identify and whatever background you bring, we invite you to explore our team as a potential next step in your career!

External Job Title :

Sr Support Services Analyst

Position Responsibilities :

Position Overview: We are seeking a dynamic and knowledgeable Support Services Analyst to join our team. This individual will play a crucial role in providing in-depth troubleshooting and support to our clients using Deltek Vantagepoint. The ideal candidate will have advanced accounting knowledge and experience with one of Deltek's Professional Services ERP solutions (Ajera, ComputerEase, Vantagepoint, Vision) is a plus. 

 

Key Responsibilities: 

  • Provide expert-level support to clients using Deltek Vantagepoint, addressing complex issues and customizing workflows. 
  • Utilize advanced accounting knowledge to assist clients with their inquiries and troubleshooting needs. 
  • Collaborate with clients, engineers, product managers, and senior staff to resolve issues efficiently. 
  • Document all client interactions and solutions in our case tracking system. 
  • Participate in ongoing training to stay updated with the latest features and best practices of Deltek Vantagepoint. 
  • Mentor and assist junior analysts with inquiries and case resolutions. 
  • Leverage AI tools to enhance support efficiency and effectiveness. 

Qualifications :

  • 4+ years of experience in a support role, preferably with Deltek Vantagepoint or other Deltek ERP solutions. 
  • Advanced knowledge of accounting principles and practices. 
  • Strong problem-solving and troubleshooting skills. 
  • Excellent communication skills, both written and verbal. 
  • Ability to work effectively in a remote, collaborative team environment. 
  • Experience with AI tools and technology is a plus. 
  • A proactive and positive attitude, with a willingness to learn and grow within the organization. 

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Deltek

Founded :
1983
Type :
Product
Size :
1000-5000
Stage :
Profitable

About

Project-based businesses transform the world we live in. Deltek innovates and delivers software and solutions that power them to achieve their purpose. Our industry-specific software and information solutions maximize our customers' performance at every stage of the project lifecycle by enabling superior levels of project intelligence, management and collaboration.


Deltek is the recognized global standard for project-based businesses across government contracting and professional services industries, helping more than 30,000 organizations of all sizes deliver on their mission.


With over 4,200 employees worldwide, our team of industry experts is passionately committed to creating exceptional customer experiences.

Read more

Company social profiles

bloginstagramlinkedintwitterfacebook

Similar jobs

Talent Pro
Gurugram
3 - 6 yrs
₹20L - ₹25L / yr
Developer engineer

Strong DevOps /Cloud Engineer Profiles

Mandatory (Experience 1) – Must have 3+ years of experience as a DevOps / Cloud Engineer

Mandatory (Experience 2) – Must have strong expertise in cloud platforms – AWS / Azure / GCP (any one or more)

Mandatory (Experience 3) – Must have strong hands-on experience in Linux administration and system management

Mandatory (Experience 4) – Must have hands-on experience with containerization and orchestration tools such as Docker and Kubernetes

Mandatory (Experience 5) – Must have experience in building and optimizing CI/CD pipelines using tools like GitHub Actions, GitLab CI, or Jenkins

Mandatory (Experience 6) – Must have hands-on experience with Infrastructure-as-Code tools such as Terraform, Ansible, or CloudFormation

Mandatory (Experience 7) – Must be proficient in scripting languages such as Python or Bash for automation

Mandatory (Experience 8) – Must have experience with monitoring and alerting tools like Prometheus, Grafana, ELK, or CloudWatch

Mandatory (Company) – Top tier Product-based company (B2B Enterprise SaaS preferred)

Read more
YoHo Designs Pvt Ltd
Bengaluru (Bangalore)
1 - 5 yrs
₹1L - ₹4L / yr
Sales
Business Development

Overview:

Join our team at YoHo Design as a Sales Associate and play a pivotal role in driving sales growth and enhancing customer satisfaction. As a Sales Associate, you will be responsible for providing exceptional service to clients, assisting them in selecting products and services that meet their interior design needs, and contributing to the overall success of our firm.

Key Responsibilities:


1. Customer Service: Provide exemplary customer service by greeting clients, assessing their needs, and guiding them through the selection process.

2. Product Knowledge: Develop a deep understanding of our products and services, including furniture, accessories, lighting, and design consultation services.

3. Sales Generation: Actively engage with clients to identify opportunities for sales, upselling, and cross-selling of products and services.

4. Consultative Selling: Utilize your knowledge of interior design principles to offer personalized recommendations and design solutions to clients.

5. Relationship Building: Build and maintain strong relationships with clients to foster repeat business and referrals.

6. Order Management: Assist clients with placing orders, processing payments, and coordinating delivery and installation.

7. Merchandising: Maintain a clean and organized showroom environment, ensuring that products are properly displayed and inventory levels are monitored.

8. Administrative Tasks: Perform various administrative duties, such as maintaining client records, generating sales reports, and responding to inquiries via phone, email, or in person.

9. Collaboration: Work closely with other team members, including designers, project managers, and administrative staff, to ensure a seamless customer experience.

10. Continuous Learning: Stay updated on industry trends, product developments, and best practices in interior design and sales techniques.


Must Have:

* Previous experience in retail sales, preferably within the interior design industry.

* Strong interpersonal and communication skills, with the ability to engage effectively with clients and colleagues.

* Passion for interior design and a keen eye for aesthetics.

* Proven track record of meeting or exceeding sales targets.

* Ability to multitask and prioritize tasks in a fast-paced environment.

* Proficiency in using computer software and point-of-sale systems.

* Flexibility to work weekends and evenings as needed.

* Complete Sales background with 2 years experience


Education:

Bachelor’s degree in interior design, marketing, business administration, or a related field preferred.

Read more
A well known NGO based in Pune
A well known NGO based in Pune
Agency job
via Merito by Jinita Sumaria
Pune
5 - 10 yrs
Best in industry
Employee Engagement
Logistics
Placement
Human Resources (HR)
Client Management
+4 more

About the Company:

Our client has created a sustainable livelihood program for urban disadvantaged youth. Fostering agency, workplace competencies, and skills in youth, unleashes social and economic transformation in the communities that the youth come from. The organization runs through a public-private partnership that empowers the Government, Corporates, NGOs, and Citizens to work together toward changing lives. The provision of location and capital expenditure for the organization is taken care of by the Government. Corporates contribute through CSR funds to provide operational expenses. NGOs come on board to provide various skilling courses to the youth. We are growing at a fast pace in various other cities in India.



Job Details:

Designation: Employment Engagement Manager

Reporting structure: Will be reporting to the Project Manager

Base Location: Pune, Maharashtra



Roles and responsibilities:

1. Develop, strengthen and proactively connect with new employers to increase our youth’s opportunities to secure a sustainable livelihood.

2. Maintain and strengthen current employer engagement activities including employer events, and support the Mentoring Programme and management of the vacancy portal and customer relationship management tool/platform to reflect the needs of our youth and maximize opportunities for employers to engage with our students.

3. Understand the context of youth enrolled in the program in order to inform and identify areas of action and use statistical analysis to improve employer engagement activity.

4. Establish, strengthen, and evaluate effective communication with skilling partners, trainers, mentors, and youth.

5. Working with the Program Head in partnership with central placement cells, and other programs within the organization to establish and evaluate priorities and provision.

6. Be responsible for the effective income generation of the youth above minimum wages.

7. Use expert knowledge, research, creative ideas, and activities to identify new opportunities for collaboration, within industry and across employment sectors, to enhance our delivery of activities to students to support their career planning and development.

8. Undertaking monitoring of progress via regular 1:1 meetings, positive engagement and communication with employers, and tracking the progress of our placed youth.



Eligibility:

● Any Graduate/Post Graduate with 5+ years of experience in the logistics sector, preferably from a corporate sales background.



What are we looking for:

● Excellent verbal and written communication skills and digital comfort.

● Self-motivated with a willingness to take initiative and solve complex problems.

● Ability to thrive in a fast-paced and sometimes high-pressure environment.

● Passion for social impact and belief in the impact that can be delivered by purpose-led engagement of the workforce.

● Exceptional articulation skills (written and verbal) to present - ideas, approaches, and solutions.

● Willing to travel.

● Proficiency in Microsoft Office Suite (Word, PowerPoint, Outlook, & Excel) and Google Docs.


Read more
Etymon Technologies Pvt. Ltd
Krunal Gosai
Posted by Krunal Gosai
Ahmedabad
4 - 9 yrs
₹5L - ₹15L / yr
skill icon.NET
ASP.NET
skill iconC#
ASP.NET MVC
Entity Framework
+8 more

We are seeking a skilled and enthusiastic .NET Core Developer to join our dynamic team. As a .NET Core Developer, you will play a crucial role in designing, developing, and maintaining high-quality software solutions using the latest Microsoft technologies.

Read more
StayVista
at StayVista
2 recruiters
Ekta Lodaya
Posted by Ekta Lodaya
Pune
2 - 5 yrs
₹3L - ₹3.5L / yr
Front office
Guest
Guest Relation

About the Company:

Vista Rooms is your quintessential “Home Away From Home” experience. As guests, you can choose from a collection of over 500 luxury villas and private holiday homes, from all across India. Ideal for individual and group getaways, we help you create memorable experiences whilst you reconnect with nature, yourself or your loved ones.

Only 1 in 10 villas that we scout are carefully selected and added to our portfolio, to ensure that they meet our reliable quality standards. Additionally, as managers of cherished holiday homes, we also look after our homeowners’ interests and needs with trust and transparency.

Our dedicated 24x7 guest services team, includes our founders, and is available to all of Vista Rooms stakeholders. Having served 300,000 happy travellers at over 500 holiday homes, we are South Asia’s largest chain of luxury private villas. Why work with us: We're a non-hierarchical, rapidly growing organization with a young team of realists. We adapt, iterate, and improve. If your work ethic is in line with us, you’ll be a great fit.

 

Additional Perks:

Employee discounts on villa stays, reward and recognition. Work and play go hand in hand here. About the Role: Ensuring seamless guest experience from post-booking till checkout.

 

Location:

Pune, Maharashtra

 

Job Responsibilities:

● Responsible for ensuring seamless guest experience.

● Take ownership of guest issues and follow problems through to resolution.

● Make decisions that are in the best interest of the company and the guests.

● Meet and maintain Vista standards and metrics such as guest satisfaction, accuracy, and efficiency.

● Provide guidance or assistance during the stay, post-booking to check-out, grievance handling and provide timely solutions.

● Ensuring timely collection of feedback post guests' stay.

● Reporting any damage of the property to the property operation team.

● Ensure closing of current guest tickets before next arrival.

● Generating weekly, monthly, quarterly, and annual reports on service or guest experience.

● Ensure collection of extra payments during the stay.

● Keep up with the industry’s developments and apply best practices to the areas of improvement.

● Control resources and utilize assets to achieve qualitative and quantitative targets.

● Adhere to and manage the approved budget.

● Responsible for Managing and training the team.

 

Required Skills:

● A user-centric approach to drive higher satisfaction among guests, owners

● Exceptional service orientation and ability to provide timely solutions

● Ability to execute and drive efficiency through continuous process improvement.

● Strong interpersonal and leadership skills with the ability to collaborate and manage.

● Strong in building and maintaining the relationship with stakeholders

● Ability to deliver results under pressure and within the deadline.

● Strongly inclined to do high-quality and impactful work in a dynamic environment.

 

Qualification and Experience:

● Bachelor/ Master's degree in hospitality studies or related field with a minimum of 2 years of work experience in guest handling or managing guest experience.

Read more
Colan Infotech Private Limited
Muzammiluddeen J
Posted by Muzammiluddeen J
Chennai
2 - 4 yrs
₹3L - ₹8L / yr
skill iconAngular (2+)
skill iconAngularJS (1.x)
skill iconHTML/CSS
skill iconJavascript
skill iconjQuery
+1 more

Greetings from Colan Infotech Pvt Ltd !!

 

Designation - AngularJS Developer

Experience -1+ Years

Salary - As per market standard

Job Location - Chennai

Notice Period - Immediate to 30 Days

 

Skills

Should have experience in HTML,CSS,Angular JS,Javascript, Jquery

Should have good communication skill

 

Read more
A Leader in Next-Gen ADM services
A Leader in Next-Gen ADM services
Agency job
via Jobdost by Riya Roy
Pune
7 - 12 yrs
₹7L - ₹24L / yr
ServiceNow
ITSM
PPM
Incident management
Problem management
+6 more
Key aspects of this role:

• Maintain, update, and enhance ITSM environment including Incident, Request,
Problem, Change and Knowledge Management, Service Catalog, Service Portals,
SLAs, Discovery, and Integrations
• Participate in the implementation and configuration of other ServiceNow products
outside of ITSM to increase the adoption of the ServiceNow platform.
• Responsible for performing daily administration, issue resolution, and
troubleshooting of the ServiceNow platform.
Monitor health, usage, and overall compliance of ServiceNow and its applications.

To be the right fit, you will need:
• Minimum of 2 years of demonstrated experience in ServiceNow development and
configuration.
• Proficient in developing, integrating and maintaining applications using ServiceNow
Platform technology and tools.
• Understanding of and experience working with IT Service Management processes
(Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM
• Understanding of IT and business requirements with ability to develop, test, deploy
improvements, and update Manage and administer lists, filters, forms, platform
interfaces (to other data sources) and the data within tables, import sets and the
CMDB.
• Preferably certified in ServiceNow
Read more
VIMANA
at VIMANA
4 recruiters
Loshy Chandran
Posted by Loshy Chandran
Remote, Chennai
2 - 5 yrs
Best in industry
skill iconC++
Internet of Things (IOT)
Multithreading
Data Structures

We are looking for passionate, talented and super-smart engineers to join our product development team. If you are someone who innovates, loves solving hard problems, and enjoys end-to-end product development, then this job is for you! You will be working with some of the best developers in the industry in a self-organising, agile environment where talent is valued over job title or years of experience.

 

Responsibilities:

  • You will be involved in end-to-end development of VIMANA technology, adhering to our development practices and expected quality standards.
  • You will be building machine/controller specific applications that run on machine tools and stream the machine stats.
  • You will be part of a highly collaborative Agile team which passionately follows SAFe Agile practices, including pair-programming, PR reviews, TDD, and Continuous Integration/Delivery (CI/CD).
  • You will be part of a DevOps culture where you will get to work with production systems, including operations, deployment, and maintenance.
  • You will have an opportunity to continuously grow and build your capabilities, learning new technologies, languages, and platforms.

 

Requirements:

  • Undergraduate degree in Computer Science or a related field, or equivalent practical experience.
  • 3+ years of product development experience.
  • Proficiency in C, C++, Multi-Thread application development, STL, Boost and TCP/IP programming.
  • Optionally should have some basic knowledge on C#, Python and Wireshark.
  • Deep knowledge in Data Structures and Algorithms, using various debuggers (Local/Remote).

 

Additional Skills:

  • Experience in working with Agile software methodologies (XP, Scrum, Kanban), TDD and Continuous Integration (CI/CD).
  • Experience using no-SQL databases like MongoDB or Elasticsearch.
  • Prior experience with container orchestrators like Kubernetes is a plus.
About VIMANA

We build products and platforms for the Industrial Internet of Things. Our technology is being used around the world in mission-critical applications - from improving the performance of manufacturing plants, to making electric vehicles safer and more efficient, to making industrial equipment smarter.

Please visit https://govimana.com/ to learn more about what we do.

Why Explore a Career at VIMANA
  • We recognize that our dedicated team members make us successful and we offer competitive salaries.
  • We are a workplace that values work-life balance, provides flexible working hours, and full time remote work options.
  • You will be part of a team that is highly motivated to learn and work on cutting edge technologies, tools, and development practices.
  • Bon Appetit! Enjoy catered breakfasts, lunches and free snacks!

VIMANA Interview Process
We usually target to complete all the interviews in a week's time and would provide prompt feedback to the candidate. As of now, all the interviews are conducted online due to covid situation.

1.Telephonic screening (30 Min )

A 30 minute telephonic interview to understand and evaluate the candidate's fit with the job role and the company.
Clarify any queries regarding the job/company.
Give an overview about further interview rounds

2. Technical Rounds

This would be deep technical round to evaluate the candidate's technical capability pertaining to the job role.

3. HR Round

Candidate's team and cultural fit will be evaluated during this round

We would proceed with releasing the offer if the candidate clears all the above rounds.

Note: In certain cases, we might schedule additional rounds if needed before releasing the offer.
Read more
Calvyn Lee - Digital Marketing Trainer
Remote only
1 - 5 yrs
$1K - $12K / yr
Affiliate marketing
Affiliate Marketer
Technology Marketing
Viral Marketing
Social Media Marketing (SMM)
+1 more
Affiliate marketer
promote affiliate product
100% first month commission
30% subsequence recurring commission 
Read more
synergym.es
synergym.es
Agency job
Bengaluru (Bangalore)
2 - 6 yrs
₹10L - ₹14L / yr
skill iconiOS App Development
skill iconSwift
Firebase
Here is the requirements of the lead iOS profile: 
4+ years developing apps for iOS and WatchOS
He/she will lead of a iOS developer team 
We will provide him a full functional app and he need to develop the new features 
He/she must be able to understand other person code and be able to solve problems and be resolutive
Focus Expertise with customization of video player Livestreaming apps
Connecting Bluetooth devices and developing apps for iWatch
Very recommended
Push Notification
Optional - JIRA - GITLAB
Web Page : http://www.synergym.es" target="_blank">www.synergym.es
We are at : Paseo Marítimo Pablo Ruiz Picasso, 15-19, Spain.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos