
Account Manager (Customer Success) — Account Audits & Customer Advocacy
Location: Remote
Hours: Full-time, EST 9:00am–5:00pm
Reports to: Customer Success Leadership
Role summary
We’re hiring an Account Manager to review and audit customer account usage, create clear health and usage reports, troubleshoot customer issues, and serve as an internal customer advocate. You’ll collaborate closely with customers over Zoom and work cross-functionally with Senior CSMs, Product Owners, and the Dev team to drive fast, high-quality resolutions and improve retention.
What you’ll do
- Audit customer accounts regularly (usage, adoption, configuration, workflow integrity, outcomes)
- Build and deliver account health/usage reports with insights, risks, and recommended next steps
- Troubleshoot issues (process + platform) and drive resolution by coordinating with Product/Dev/Support
- Run customer calls over Zoom to clarify problems, set expectations, and guide solutions
- Proactively identify churn risk signals (low usage, stalled adoption, repeated issues, sentiment) and create action plans
- Act as a customer advocate internally—communicate pain points, themes, and improvement opportunities
- Track follow-ups and outcomes to ensure issues are closed and customers feel supported
What we’re looking for
- 2+ years in Customer Success / Account Management / Technical Support / Implementation (B2B SaaS preferred)
- Strong analytical mindset: comfortable reviewing usage patterns, drawing conclusions, and creating reports
- Confident communicator on Zoom with the ability to explain solutions clearly and calmly
- Skilled at cross-team coordination and escalation with Product/Engineering
- Organized and reliable: you follow through and keep customers informed
- Comfort troubleshooting software workflows (bonus if you’ve worked with CRM, LOS, or fintech tools)
Nice to have
- Experience with churn-risk management, customer health scoring, or renewals
- Familiarity with ticketing systems (HubSpot/Zendesk) and task tools (ClickUp/Jira)
- Basic technical comfort (APIs, logs, browser troubleshooting) even if not a developer
Success looks like
- Faster resolution times and fewer repeat issues
- Improved product adoption and customer sentiment
- Reduced churn risk via proactive interventions and clear action plans
How to apply
Send your resume and a short note describing:
- A time you diagnosed a customer issue using data/usage signals
- How you coordinated with Product/Dev to resolve it
- Your availability to work EST 9–5

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JOB DETAILS:
- Job Title: Assistant Manager/Manager – Finance & Accounts
- Industry: Gaming
- Experience: 5 - 7 years
- Working Days: 5 days/week
- Work Mode: Hybrid role, candidate has to come Once in a week in the office
- Job Location: Faridabad
- CTC Range: Best in Industry
Required Skills: Budgeting, forecasting & variance analysis, Statutory audit & tax reconciliation, Hands-on with Intacct, Tax, GST, TDS & statutory compliance expertise, Month-end close, BS & P&L reporting
Criteria:
1. Need MALE candidates only because the shift timings will be 1pm to 10pm.
2. It's a Hybrid role; candidate has to come Once in a week in the office.
3. Looking more at Immediate Joiners.
4. Preferred candidates from nearby locations or Delhi NCR.
5. This is an Individual Contributor role at mid-management level, where candidate has to work and mange end-to-end Accounting of the company single handedly.
6. Also Coordinating with the internal and HR teams for releasing the payments.
7. Candidate will be directly reporting to Director of Accounts Centre.
- Strong hands-on experience in Accounting & Statutory Compliances within the Indian regulatory environment.
- Experience managing GST registrations, GST returns review, and compliance tracking
- Proven expertise in Tax, GST, and TDS compliance — calculations, deposits, returns, reconciliations, and assessments
- Experience managing Month-End Close (MEC), including Balance Sheet & P&L finalization
- Ability to prepare and review Monthly Management Reports / MIS packs
- Hands-on experience in Advance Tax workings and tax reconciliations for statutory audits
- Proven experience handling Statutory Audits end-to-end, ensuring clean and timely closure
- Experience with Annual Budget preparation, variance analysis (Budget vs Actual), and true-up / true-down workings
- Ability to manage and review Accounts Payable operations
- Strong working knowledge of Indian Secretarial compliances, with coordination alongside practicing CS
- Ability to manage daily, weekly, and monthly finance activities as per compliance calendar
- Capability to handle ad-hoc financial and statutory reporting (ITR-6, budgeting, audit support, etc.)
Description
Roles & Responsibilities: -
• Compliances – Tax , GST, TDS – management & circulation of compliance calendar including calculations, deposits, returns, assessments
• Accounts Payable- Review & supervision
• MEC – BS , PL, Month close
• Reporting – Monthly Management packs
• Review of MEC checklists
• Advance Tax working
• Calculation of annual True-up/True-down working for General OHs (Budgeted vs Actuals)
• Annual Budget preparation
• Providing budgeted Seat cost data (IT, Admin) to Corp Management
• Management & timely completion of clean Statutory Audit
• GST Registrations
• Review of GST returns,
• Tax Reconciliation for Statutory Audit
• Daily weekly & monthly review of all F & A activities, as per monthly activity calendar
• Managing all Secretarial compliances with support from a practicing CS
• Ad hoc Reports as & when required by internal Management or External Party (Stat Auditors/Consultants) (ITR-6/Budgeting etc)
• Must be comfortable working on Intacct.
Key Skills Needed {Must Have}
- Good experience of accounting & compliance matters in an Indian regulatory environment;
- Good computer skills
- Attention to detail with a high degree of accuracy;
- Good computer skills.
- Attention to detail with a high degree of accuracy;
- Experience working in Intacct.
GroundTruth is an advertising platform that turns real-world behavior into marketing that drives in-store visits and other real business results. We use observed real-world consumer behavior, including location and purchase data, to create targeted advertising campaigns across all screens, measure how consumers respond, and uncover unique insights to help optimize ongoing and future marketing efforts.
With this focus on media, measurement, and insights, we provide marketers with tools to deliver media campaigns that drive measurable impact, such as in-store visits, sales, and more.
Learn more at groundtruth.com.
We believe that innovative technology starts with the best talent and have been ranked one of Ad Age’s Best Places to Work in 2021, 2022, 2023 & 2025! Learn more about the perks of joining our team here.
Location: Remote, India
About Us
The bidding team is responsible for developing and maintaining our real-time advertising bidder and the data processes generating the index files powering it. Our bidder currently receives ~500k transactions per second on AWS infrastructure typically responding to internal bid requests in under 10ms. This is a high-volume low-latency system and the team focuses on technical excellence in C++, perl, and python to continuously improve cost performance while bringing new features and optimization strategies to market for our customers.
You will:
- Proactively work to develop the skills and behaviors of each team member, coaching and mentoring them toward success in their tasks and careers
- Collaborate with management, stakeholders, and the team to evaluate, plan, and deliver projects involving advertising software systems, components, and features
- Promote transparency regarding the team’s activities across the organization through documentation, structured processes, and effective communications
- Facilitate the team’s learning, growth, and maturity in their agile practices
- Lead by example writing production-ready front-end and backend-code with a continuous delivery & deployment pipeline on AWS
- Support employees by having regular 1:1 conversations, providing feedback, planning for and conducting quarterly reviews, scheduling time-off, facilitating training, providing recognition, and managing any personal or performance issues
You have:
- Education and professional experience: Bachelor’s degree in Computer Engineering or equivalent.
- 8+ experience in technology, including software development, architecture, or related areas.
- 2+ years of experience in team management or technical leadership.
- Primary Skills : C++14/17/20/23, perl, AWS, Git, STL
- Additional nice to have skills/certifications: Python, Apache Web Server, Nginx, Protocol Buffers, HAProxy, Redis, Kinesis, Sed, Awk, Athena
How you can impress us:
- A team player who is organized, flexible and willing to adapt
- Not afraid of new technologies and driven to learn
- A detail-oriented person, who catches problems early and adjusts
- A strong communicator who is able to collaborate with multiple business and engineering stakeholders and work through conflicting needs
- A problem solver who likes to dive deep into a problem, diagnose root causes and work with multiple teams to come up with a solution
- Eager to provide direction and build consistent processes in a maturing start-up culture
- A self-starter who can operate with minimal supervision
What We offer:
At GroundTruth, we want our employees to be comfortable with their benefits so they can focus on doing the work they love.
- Parental leave- Maternity and Paternity
- Flexible Time Offs (Earned Leaves, Sick Leaves, Birthday leave, Bereavement leave & Company Holidays)
- In Office Daily Catered Breakfast, Lunch, Snacks and Beverages
- Health cover for any hospitalization. Covers both nuclear family and parents
- Tele-med for free doctor consultation, discounts on health checkups and medicines
- Wellness/Gym Reimbursement
- Pet Expense Reimbursement
- Childcare Expenses and reimbursements
- Employee referral program
- Education reimbursement program
- Skill development program
- Cell phone reimbursement (Mobile Subsidy program).
- Internet reimbursement/Postpaid cell phone bill/or both.
- Birthday treat reimbursement
- Employee Provident Fund Scheme offering different tax saving options such as Voluntary Provident Fund and employee and employer contribution up to 12% Basic
- Creche reimbursement
- Co-working space reimbursement
- National Pension System employer match
- Meal card for tax benefit
- Special benefits on salary account
We are seeking a skilled Full-stack developer. As a Full-stack developer, you will collaborate with an international cross-functional teams to design, develop, and deploy high-quality software solution.
Responsibilities:
Design, develop, and maintain the application.
Write clean, efficient, and reusable code.
Implement new features and functionality based on business requirements.
Participate in system and application architecture discussions.
Create technical designs and specifications for new features or enhancements.
Write and execute unit tests to ensure code quality.
Debug and resolve technical issues and software defects.
Conduct code reviews to ensure adherence to best practices.
Identify and fix vulnerabilities to ensure application integrity.
Working with the product owner to ensure seamless integration of user-facing elements.
Collaborating with DevOps teams for deployment and scaling.
Requirements:
Bachelor’s degree in computer science or information technology, or a related field.
Proven experience as a skilled Full-stack developer. Experience in Insurance domain is appreciated.
Excellent problem-solving and debugging skills.
Strong communication and collaboration abilities to work effectively in a team environment.
Strong experience with Spring Boot 3, Java 17 or newer and Maven.
Skills & Requirements
Angular 18+, GitHub, IntellJ IDEA, Java 11+, Jest, Kubernetes, Maven, Mockito, NDBX/ng-aquila, NGRX, Spring Boot, State Management, Typescript, Playwright, PostgreSQL, Sonar, Swagger, AWS, Camunda, Dynatrace, Jenkins, Kafka, NGXS, Signals, Taly.
Job Description:
- 2 – 4 years of hands-on experience as a Developer in financial services
- Experience with C#/.NET
- Experience with JavaScript/TypeScript, ReactJS, and AWS Cloud technologies is a plus
- Experience with databases such as MSSQL and MongoDB is a plus
- Familiarity with concepts such as microservices, API, TDD, unit testing, and SDLC
- Knowledge of Stock Loan, Collateral margining, Swaps would be a great advantage
- Strong analytical and problem-solving skills, with the ability to think critically
- Strong written and verbal communication skills
- Experience in stakeholder management across both IT and business sectors
Introduction
We are actively Looking for a Fresher with a deep passion for Digital Marketing to join our emerging Digital Marketing team. This position entails the strategic planning, meticulous execution, and continuous optimization of our online marketing initiatives. We are in search of an individual driven by a true passion for the world of marketing and advertising.
Roles and Responsibilities
- Plan and execute digital marketing campaigns, email marketing campaigns, social media, and paid advertising campaigns.
- Conduct market research to identify trends and insights, and optimize strategies accordingly.
- Create and manage content for various digital platforms, ensuring it aligns with the brand's tone and messaging.
- Create, manage and Automate digital marketing campaigns on buffer/Hootsuite (or any other tools).
- Create and manage content calendar for Hiringhood brand accounts.
- Monitor and analyse the performance of campaigns, using data-driven insights to make continuous improvements.
- Collaborate with cross-functional teams to coordinate marketing efforts and ensure brand consistency.
- Social Media Marketing: Create and manage Groups/Pages and Content across various social media platforms, engage with the audience, increase the followers and grow our social media presence.
- SMM (Social Media Management): Monitor and analyze social media performance metrics, generate insights, and adjust strategies accordingly.
- Email Marketing: Assist in email marketing campaigns, including content creation and segmentation, to drive customer engagement and conversions.
- Analytics and Reporting: Generate regular reports on digital marketing performance, highlighting key metrics and areas for improvement.
Must Have Skills
- Knowledge of digital marketing principles, strategies, and tools.
- Familiarity with social media platforms and digital marketing trends.
- Knowledge of Building digital creatives in various formats like Banners, Videos, slideshows, Gifs, Animations, market flyers, promos & ads for posts using tools like Canva, Photoshop or any other tools.
- Excellent presentation, communication, visualization and articulation skills.
- Bachelor's degree in Marketing, Communications, technology or any related field.
- Fresher / Experienced with knowledge in Social Media Marketing / Digital Marketing.
Good to Have Skills
- Candidates with a portfolio of existing digital marketing projects will be preferred over candidates who do not have related experience.
- Candidates with related micro/nano courses and certifications in digital marketing will be given additional preference.
- A strong passion for digital marketing, a willingness to learn new tools and tech savviness.
- Ability to work with programmatic advertising and the ability to compare and contrast between campaigns across different platforms.
- Ability to automate marketing on instant messaging Apps/Channels like Whatsapp, telegram, Slack, etc,. using NoCode tools like WATI.
About Hiringhood
Hiringhood is a technology platform that offers marketplaces to employers, recruiters, jobseekers, and third parties to increase the acceleration, precision & scale of the recruitment process while decreasing the cost & time. Hiringhood aims to build a cosmos of these marketplaces across India and the world serving various industries & domains.
Hiringhood has built the world’s first and only premium bounty-hunting & crowdsourcing recruitment marketplace.
Location
Hiringhood, founded on 14th November 2020, is located in T-HUB 2.0, the largest incubation center and Innovation campus in Asia, a Hyderabad-based start-up ecosystem enabler. T-Hub facilitates collaborations between Startups, Angel Investors, Venture Capital Firms, Corporates, Governments, and Academia.
Why Join Hiringhood?
- Be part of an award-winning startup that believes in the entrepreneurial acumen of every employee.
- Hiringhood offers access to a great startup environment at T-Hub you will get access to over 250+ startups, their founders, and their teams, the scope to learn is infinite.
- Hiringhood also offers great networking opportunities through T-Hub events.
JOB DETAILS
CTC - 10-15k Per Month (STIPEND)
EXP RANGE - 0-6 Months
Education - BBA/ Any Graduate
Notice Period - Immediately
Work Mode - WFO
Location - HYDERABAD
Overview:
We are seeking a highly skilled and results-driven Performance Social Media Marketer with expertise in Facebook and Meta Ads to join our dynamic team. The ideal candidate will be responsible for developing and executing strategic advertising campaigns on Facebook and Meta platforms to drive performance metrics and achieve business objectives.
Responsibilities:
- Campaign Strategy: Develop comprehensive advertising strategies on Facebook and Meta platforms to meet performance goals, including audience targeting, budget allocation, ad creative optimization, and campaign scheduling.
- Ad Creation and Optimization: Create compelling ad copies, images, and videos tailored to specific target audiences. Continuously monitor and optimize ad performance based on key performance indicators (KPIs) such as CTR, CPC, CPA, and ROAS.
- Audience Targeting: Utilize advanced targeting capabilities and audience segmentation techniques to reach relevant users and maximize campaign effectiveness. Leverage audience insights and data analytics to refine targeting parameters and improve ad relevance.
- Budget Management: Manage advertising budgets effectively to ensure optimal allocation and maximum return on investment (ROI). Monitor campaign spending and adjust budget allocations based on performance trends and objectives.
- A/B Testing: Conduct rigorous A/B tests on ad creatives, audience segments, ad placements, and other variables to identify high-performing strategies and optimize campaign performance continuously.
- Performance Analysis and Reporting: Analyze campaign performance data using Facebook Ads Manager and other analytics tools to derive actionable insights. Prepare regular performance reports and presentations for key stakeholders, highlighting key metrics, trends, and optimization opportunities.
- Stay Updated: Stay abreast of industry trends, platform updates, and best practices in social media advertising, particularly on Facebook and Meta platforms. Proactively identify new opportunities and emerging trends to enhance campaign effectiveness and stay ahead of the competition.
-
Use markup languages like HTML to create user-friendly web pages
-
Maintain and improve the website
-
Optimize applications for maximum speed
-
Design mobile-based features
-
Collaborate with back-end developers and web designers to improve the usability
-
Get feedback from, and build solutions for, users and customers
-
Write functional requirement documents and guides
-
Create quality mockups and prototypes
-
Help back-end developers with coding and troubleshooting
-
Ensure high-quality graphic standards and brand consistency
-
Stay up-to-date on emerging technologies
-
Proven at least 2 to 3 years of work experience as a Front-end developer
-
Hands-on experience with markup languages
-
Experience with JavaScript,Next.Js and ThreeJS is a must
-
Familiarity with browser testing and debugging
-
In-depth understanding of the entire web development process (design, development and deployment)
-
Excellent analytical and multitasking skills
-
Engineering graduates are preferred.
Developer Software (Embedded)
Location: Udaipur
Qualification: BE in (Electrical/Electronic Engineering)
Technical
· Experience in design and development with structured Software Development Life Cycle for embedded applications
· Proficiency in C language or assembly programming, Microcontroller, Micro Processor.
· Preferably experience in working and understanding the metering domain
· Proficiency in development processes, tools/IDE (KEIL, IAR, Eclipse) & test automation
· Unit testing skill
· Interface RS485, RS232, SPI, I2C, USB, LCD, Keypad, Flash, EEPROM
· Coding Standards and MISRA rules are preferable
· Knowledge of ARM / MIPS / Coldfire / MSP430 / dsPIC / 8051 and other popular processor
· Experience in working on communication products based on GPRS, ZIGBEE, ZWAVE, Ethernet, Power line communication, DLMS, MODBUS
Job Description
· Understand improvement requirements and develop improvement solutions & package, according to technical specifications / high-level solution design
· Responsible to carry out effective and timely unit testing, in order to, deliver first time right solutions
· Development of automation framework/compiler / emulators to speed up business delivery cycle in NPI programs
· Keep track of new trends, continuously learn and self-develop skills by ensuring effective knowledge sharing through group meetings and training. Impart training to new joiners as and when assigned
· Proficiency in developing embedded software design with high reusability using relevant tools and BSM or flow diagram
We are looking for a Senior Software Developer in Test (SDET) to join the Flex Media Platform
engineering QA team to develop and maintain a test automation platform that enables Dalet to
deliver complex software rapidly without compromising quality.
Dalet empowers media-rich organizations to transform their production and distribution workflows
– accelerating media operations, maximizing collaboration and creating higher value from content.
As a leading media technology and service provider with over three decades of innovation, our
software solutions enable greater control, enhanced visibility and increased productivity for content
professionals and storytellers around the globe.
Leading organizations such as Fox Networks Group, Arsenal Football Club, MediaCorp, Audi, and the
BBC trust Dalet to support their daily content operations. Our team is driven by a passion for media
and committed to empowering a world where compelling stories are beautifully made, effortlessly
told, and thoughtfully delivered.
Roles and responsibilities
• Engage with product owners and engineers, understand product design objectives and
features being delivered to develop and execute test plans.
• Develop and maintain automated test suites which are executed by CI/CD pipelines to verify
the functionality of service and platform features.
• Develop comprehensive multi component and system wide automated regressions tests
suites that assure quality prior to product releases.
• Develop load and performance test suites to verify non-functional requirements are met and
maintained.
• Participate in Agile development ceremonies including sprint planning and sprint
retrospectives.
• Investigate issues raised by customer and help support and operations teams to resolve
issues.
• Research and investigate new test tools and methodologies to maintain state of the art testing
practices and processes.
What you will bring
• A Bachelor's degree in computer science, computer engineering, or a related field.
• At least 5 years of software QA experience with a strong emphasis on automation.
• Strong experience of coding and programming skills in Java / Node JS.
• Expertise in building Test Automation Frameworks using Cucumber, Selenium, TestNG/Junit
or API / Webservices, Mocha or Jest, Maven and ANT build tools.
• Experience in API Test Automation using Rest Assured, JSON and Postman.
• Experience in developing web frontend test automation using Selenium or similar.
• Experience working with Jenkins or similar CI/CD platforms.
• Exposure to Behaviour Driven development.
• The ability to recognise risk and errors in software systems.
• A passion for testing, development, and design.
• Experience with Performance Engineering using tools like JMeter is a Plus.
Building QA Excellence India | QA Manager
Position : US IT Technical Recruiter/Sr. Technical Recruiter / Lead Recruiter
Location: REMOTE
Job Type: Full-Time
Job Responsibilities:
Work with engineering leaders and recruiters in defining and maintaining hiring needs
Understand technical requirements of a role, the engineering challenge, and how it fits into the organization
Execute on tactical outreach, referral generation, events, and pipelining efforts
Craft custom outreach and meaningful candidate engagement
Work with teams to engage engineering leaders early in the recruiting cycle
Influence clients to engage directly in recruiting talent
You will own candidate relationships all the way to the point of an in-person interview, and will be tightly integrated into the feedback process during the interview process.
Recommend and drive improvements with recruiters and interviewing teams to effectively screen and assess talent
Work with schedulers and recruiters to ensure a remarkable candidate experience.
Research and gather market intelligence
Track candidate activity and share with internal stakeholders
Skills/Qualifications
Minimum of 2- 6 years of strong technical sourcing/recruiting experience, preferably in the IT Software field.
Must have good understanding of technology – majorly with .Net Developer, Full stack Developer, Data Scientist, Data Analyst, Azure, Cloud based Data, Data Engineer, SRE.
Excellent research/sourcing skills, including use of Boolean, LinkedIn and alternative search techniques
Successful track record of sourcing for Senior to Leadership level Software Developer Engineers
Ability to deliver results with little supervision, and effectively manage and prioritize multiple projects and candidates
Decisive and able to push back constructively when appropriate
Good interpersonal skills and ability to network within the industry to identify top performers
Superb customer service focus, attention to detail and organization skills









