Account manager- B2B SaaS

Job Overview:

We are seeking a client-focused and analytically strong Application Support Engineer

to ensure the smooth functioning, user adoption, and issue resolution of our TMS software

Quantum Beacon. This role combines client interaction with technical investigation, requiring

a balance of functional knowledge, product expertise, and clear communication to address

user queries, support ongoing operations, and contribute to continuous product

improvement.

Key Responsibilities:

Issue Management & Ticketing

 Acknowledge and log user queries received via phone, email, or support portal.

 Create, categorize, and prioritize support tickets appropriately.

 Monitor the full lifecycle of tickets, ensuring timely resolution within agreed SLAs.

 Escalate unresolved or critical issues to appropriate internal teams.

Troubleshooting & Root Cause Analysis

 Diagnose and replicate reported issues in test environments.

 Analyze system behavior, logs, and data to identify root causes.

 Coordinate with product, development, and QA teams to confirm and resolve issues.

Client & Stakeholder Communication

 Act as the primary contact for assigned client issues and feature requests.

 Provide regular updates and maintain transparent communication with both internal

and external stakeholders.

 Clearly articulate timelines, dependencies, and any additional effort or cost

implications.

Training & Onboarding

 Support onboarding of new users by setting up accounts and conducting training.

 Deliver ongoing training sessions to enhance product adoption and user

competence.

 Help users understand product features, workflows, and calculations relevant to their

roles.

Documentation & Knowledge Management

 Document issues, resolutions, FAQs, and best practices for internal knowledge

sharing.

 Prepare and maintain business requirement documents (BRDs), user manuals, and

support records.

 Maintain audit-ready documentation and provide evidence during internal or external

reviews.

Product & Change Request Support

 Capture enhancement requests or change requirements based on user feedback.

 Collaborate with internal teams to scope and plan new features.

 Track and communicate progress of approved changes to clients.

Infrastructure & Installation Support

 Assist clients with software installation, configuration, and infrastructure-related

queries.

 Coordinate with internal tech teams to resolve environment-specific issues.

Required Qualifications/Skills

1. Bachelor's degree (B.E, B.tech, BSc IT, BCA, B.Com or above) with 0-2 years of work

experience as Application support

2. Basic documentation/presentation

3. Good communication and interpersonal skills

4. Analytical thinking and problem-solving capability

5. Good Excel knowledge

Desired Qualifications

Previous experience working in the Software Services domain, preferably for BFSI sector

Position: Chief Executive Officer (CEO)- Garment Export

Location: Noida

Experience: 10+ year in Garment export and buying agency

Salary: Negotiable

Industry: Fashion/ Apparel/ Garments

The CEO will be responsible for the overall strategic direction, operational efficiency, and growth of the company. The ideal candidate will have a deep understanding of the fashion export manufacturing sector, with significant experience in managing factories, working with buying houses, and overseeing end-to-end production processes. As the CEO, you will collaborate with the executive team, manage key relationships with international clients and stakeholders, and lead the organization towards achieving its business goals.

Key Responsibilities:

Leadership and Strategy:

·         Lead the company in setting and executing long-term strategies to ensure growth and profitability.

·         Develop and communicate a clear vision for the future of the company, aligning it with the evolving needs of the global fashion industry.

·         Act as the primary spokesperson for the company, representing it at key industry events, meetings with stakeholders, and in public communications.

Operations and Manufacturing Management:

·         Oversee day-to-day operations, including managing production schedules, ensuring quality standards, and optimizing manufacturing processes in multiple factories.

·         Ensure efficient production workflows, cost management, and on-time delivery of products.

·         Monitor and manage relationships with key factory partners, vendors, and third-party suppliers to ensure best-in-class manufacturing capabilities.

Financial Oversight:

·         Develop and manage budgets, forecasts, and financial reports to ensure the financial health of the company.

·         Oversee financial performance and make data-driven decisions to optimize revenue generation, cost savings, and profit margins.

Business Development and Client Relations:

·         Cultivate and maintain relationships with international clients, including fashion brands, retail buyers, and buying houses.

·         Identify and pursue new business opportunities in global markets to expand the companys client base and product offerings.

·         Lead negotiations and ensure contracts with international buyers, suppliers, and partners are beneficial and aligned with company objectives.

Supply Chain and Logistics Management:

·         Manage the global supply chain, ensuring that production and delivery timelines are met while maintaining cost efficiency.

·         Develop and implement strategies to streamline logistics and reduce lead times while maintaining product quality.

Team Leadership and Organizational Development:

·         Build and nurture a high-performing executive leadership team to execute the companys strategy and drive results.

·         Foster a company culture of innovation, collaboration, and continuous improvement.

·         Provide mentorship and guidance to senior management and employees to support their growth and professional development.

Mail updated resume with current salary-

Emil: jobs[at]glansolutions[dot]com

satish: 8851O 18162

Website: www.glansolutions.com

Click for more jobs- https://glansolutions.com/jobs.php

Google search: Glan Management Consultancy

Role Description : Senior Java Developer

As a senior developer you will be responsible to manage the software development life cycle from planning to prioritizing to testing and release. Responsibilities includes gathering system and team product requirements, building java modules and testing features before release. Should have hands on experience developing software with agile methodologies and are ready to lead our junior developers.

Responsibilities • Contribute to all phases of development lifecycle. • Planning of API workflow. • Understanding the requirements all the teams involved and planning the development process. • Write well designed, testable, efficient code. • Prepare and produce releases of software components. • Support continuous improvements by investigating alternatives and technologies and presenting these for architecture review. • Designing, implementing, and maintaining java applications that are often high-volume and low latency. • Identify bottlenecks and bugs and advise solutions to these problems. • Develop highly scalable REST APIs to use in our applications. • Guide the team and help them in any complex situations.

Required Qualifications We are looking for individuals who are curious, excited about learning, and navigating through the uncertainties and complexities that are associated with a growing company. Some qualifications that we think would help you thrive in this role are: • Minimum 8+ Years in a Java programming. • Expert hands-on knowledge of latest technology, good exposure to web technologies and open to all technologies like Java, J2EE, Spring Boot, Microservices, Cloud computing, any DB. • Very good exposure to DevOps concepts and tools, Continuous Integration and Continuous Delivery. • Quick learner believes in continuous learning and acts as a catalyst for building the culture within the organization. 

• Analytical thinking skills, problem solving with strong exposure to root causing tools and techniques and ability to come up with solutions in complex situations. • Familiar with various design and architectural patterns. • Bachelor/Masters of CS/IT Engineering, BCA/MCA, B Sc/M Sc in CS/IT

Preferred Qualifications • Deep insights of Java and J2EE internals such as memory management, transaction management, etc. • Skill for writing reusable Java libraries. • Proficient understanding of code versioning tools, such as Git. • Familiarity with build tools such as Ant, Maven, and Gradle. • Ability to work without guidance and under tight deadlines. • Result oriented and focused on meeting deliverable timelines. • Teamwork and willingness to listen to others. • Communicate effectively • Good knowledge of microservices. • Expertise in developing enterprise level web applications and RESTful APIs using Microservices with demonstrable production-scale experience. • Strong background working with Linux/Unix environments. • Working experience in industry standard protocols related API security. • Clear understanding of web services and SOA related standards like REST/OAuth/JSON.

Location: Bengaluru/Udupi (NO WORK FROM HOME OPTION)

Notice Period: Immediate Joining or Maximum 1 Month

Key Responsibilities:

• Design low level specification for the feature/module in consultation with product architect(s).

• Closely work with product managers/owners, architect(s) to understand the business requirements and code optimally.

• Propose and implement different algorithms in software code for high performing, high throughput, and low latency product features.

• Should be able build, make enhancements and maintain existing native web application user interface based on NodeJS, JavaScript or TypeScript, Angular, React, and Next/Vue.

• Develop and maintain generic solutions and utilities that can be integrated into any product.

• Integrate intelligent product performance indicators into the product to periodically monitor and take preemptive actions.

Key skills and experience required for the job:

• Technology: OOAD, Java/J2EE, Data Structures and Algorithms, Design Patterns, Spring Boot, Microservices/Cloud Native architecture, Cloud Foundry, Docker, K8S, RDBMS, SQL, NoSQL, Redis/HazleCast, jUnit, Mockito, Rabbit MQ, JMS, Apache Camel, KAFKA, WebSocket messaging, gRPC, GraphQL, Angular/React/Vue.js

• Source Control: Git, GitLab, GitHub etc.

• Design: UML, ArchiMate, EA Sparx, MS Visio, Lucid Chart, Figma

• DevSecOps: GitHub Workflows, Helm, Jenkins, CloudBees Flow, uDeploy, Nexus Repo, Site Reliability etc.

• Cloud Technologies: MS Azure, AKS, Azure Event Hub/Grid, Azure Storage, GCP, PCF, AKAMAI, APIGEE or equivalent.

• Code Quality: Sonar, MF Fortify, SAST, DAST

• Process: Safe Agile, DevOps, TDD and BDD

• Experience: 6 – 10 Years of software product development using Java/J2EE along with a minimum of 2 years of web user interface development using any TypeScript framework.

• Education: Bachelors/master’s in engineering or equivalent.

• Soft Skills: Communication, Analytical thinking, Problem Solving, Judgement & Decision Making, Planning & Organizing and Teamwork

Nice to have skills for the job:

• APM : Knowledge of AppDynamics, Grafana, Dynatrace, Splunk, Elk

•Strong in Android, Kotlin, and MVVM architectural pattern

•Great understanding of Coroutines, Memory management, and App performance

•Solid understandings of Connectivity - BLE, WiFi

•Unit and Instrumentation testing knowledge in Espresso, JUnit4 or JUnit5, and Mockito/MockK libraries

•Experience in Dependency Injection - Hilt, Dagger2

•Good knowledge in screen navigation using Navigation APIs

•Good to have knowledge in Jetpack Compose

Looking for Java_ Spring boot & Microservices Developers.

Experience: 3-12 Years

Location: Hyderabad

Employment Type: Fulltime

Notice Period: Immediate to 30 Days

Roles & Responsibilities:

• Strong programming expertise in java and j2ee.
• Strong project experience in Spring & Spring boot.
• Good with multithreading, collections.
• Good work experience in Microservices.
• Strong with Data Structures and Algorithms.
• Good with Design and Design Patterns.

Required Skills:

• BS/MS degree in Computer Science, Engineering or a related subject.
• Proven hands-on 3+ years Software Product Development experience.
• Proven working experience in Java development.
• Hands on experience in designing and developing applications using Java EE platforms.
• Object Oriented analysis and design using common design patterns.
• Excellent knowledge of Relational Databases and SQL.
• Very good communication skills.
• Strong analytical and logical skills.

Skin and hair problems give many people stress, make them self-conscious and impact their confidence. Re’equil offers reliable and effective personal care formulations so that people look good in their own skin and feel even better.

Re'equil is a direct-to-consumer (D2C) beauty and personal care brand. Founded in 2018, we are a self-funded profitable company scaling new heights. We are currently a team of 30 based out of Chandigarh.

Joining: Immediate - 1 month

Qualification: BCA/MCA/B. Tech (CS/ECE)

• Developing eCommerce sites on the Shopify platform. Shopify theme development and customization, private apps, Shopify Liquid templating language, Shopify JS APIs (storefront, AJAX Cart, Sections etc.), HTML5, CSS3, JavaScript, jQuery & Rest API's)
• Responsible for the development of the website on Shopify as per the design handed off by the UI Designers. Knowledge of Installing & Customizing the new Shopify theme.
• Deliver optimized, fast loading, and super responsive website. Understand the requirements from briefs, do thorough research, and based on previous experiences -propose the most suitable solution platform with an ETA.
• Extending Shopify functionalities to the next level using storefront APIs, liquid programming, meta fields, etc.
• Implementing SEO/CRO best practices in Shopify sites Creating responsive website designs
• Integrating third-party and platform-supported apps in the sites.

We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft.

We've been working on this together since 2016, and have customers like Pixar, Mitsubishi, Figma, Plaid, Match Group, and thousands more on this journey with us. Today, we're growing fast and excited for new teammates to join us who are the best at what they do. We're passionate about building a company as diverse and creative as the millions of people Notion reaches worldwide.

Millions of people use Notion — and this number is increasing every day. That means a million people trust us to deliver a fast, reliable, and secure experience, and we value this more than anything. We want to keep earning trust, while also continuing to amaze our users with the tools they can build in Notion. This is where you come in — to help us forge a performant and reliable path forward to the future.

• Write clean, secure, tested, and documented code.
• Design & enhance the Notion platform with new capabilities, as and when the need arises.
• Contribute to monitoring & scaling the architecture of the platform and the infrastructure.
• Write technical documentation, and contribute to determining internal processes.
• Contribute to recruiting of new backend employees

• 6+ years of experience building scalable platforms. 
• Good understanding of database (Relational Or Nosql) internals like transactions, indexes. Experience in schema design.
• 2+ years of experience working on the AWS platform, and acquaintance with technologies like Elastic Beanstalk, AWS Lambda, Elastic Load Balancer.
• Good understanding of docker internals.
• Good communication skills, good leadership skills, attention to detail, a sound understanding of algorithms, and object-oriented programming.

• You're proficient with any part of our technology stack: React, TypeScript, Node.js, Memcached, Postgres, Docker, and Elasticsearch.
• You've heard of computing pioneers like Ada Lovelace, Douglas Engelbart, Alan Kay, and others—and understand why we're big fans of their work.
• You have interests outside of technology, such as in art, history, or social sciences.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Notion.

Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation made due to a disability, please let your recruiter know.

ROLE

We are looking for talented and passionate User Experience Designers to make our voice driven products easy to use and refined. The designer should be capable of executing an end-to-end design process from user research, competitive study, creating user flows and wireframes to building user interface and prototypes. At each stage, you would be identifying user needs and making sure that the final product delivers on them through a delightful, usable experience.

RESPONSIBILITY

• Apply design thinking, design methods, tools & processes to generate new ideas and concepts.
• Communicate the user experience at various stages of the design process with wireframes, flow diagrams, storyboards, mockups, and/or high-fidelity prototypes.
• Understand, define and validate solutions via usability testing and consultation with users.
• Iterate, prototype and arrive at comprehensive solutions
• Work closely with engineers to ensure high quality execution.

• 4+ years’ experience in designing for web, Android, and iOS with familiarity of technical constraints and limitations as they apply to designing for multiple platforms such as desktop and mobile
• Portfolio that demonstrates ability to design engaging and usable user-centered experiences and applications.
• Nimbleness; the ability to turn around rigorous wireframes and mockups quickly in an iterative environment

PREFERRED REQUIREMENT

• Previous experience in health tech products or voice based interfaces.
• Bachelor's degree in Design, Human-Computer Interactions, Computer Science, a related field, or equivalent practical experience.
• Experience collaborating with multidisciplinary teams of Designers, Researchers, Engineers, Content Strategists and Product Managers throughout the design process
• Proficiency with mobile and web design patterns and accessibility standards ·
• Self-motivated, able to prioritize and manage workload and meet critical project deadlines.
• Visual design skills.
• Ability to balance user needs with business strategy.
• Skills in communicating and influencing product design strategy.