Account and Finance Executive

Technical Support Engineers (TSE) make up a small, talented, and dedicated global team providing an important part of the Pendo experience through guidance and consulting to customers. We pride ourselves on prompt responses to customers with a range of technical capabilities to ensure the success of customers across our web and mobile features as part of the Engineering organization. While the entire company has a customer focus, TSEs make champions out of our customers and provide a partnership experience through professional and accurate technical support.

Responsibilities:

• Answer customer questions through our support queue
• Be the voice of the customer to the Product and Engineering organizations
• Debug customer issues, create reproducible test cases for developers, and validate fixes and workarounds
• Take ownership of pushing cases to resolution, including working with developers
• Actively contribute to knowledge documentation through the creation of internal and customer-facing documentation
• Qualifications (your experience):
• Highly empathetic and passionate about helping others at a moment's notice
• Applied coding knowledge - Front End or API
• Reliable and active team member
• Ability to learn technical concepts and translate them to business solutions for customers with a thirst for knowledge
• Conversational fluency in spoken and written English
• 2+ years of professional experience in JavaScript, HTML, CSS and/or Mobile Development
• 2+ years of professional experience working in a customer-facing role
• Proven record of continued education/pursuit of knowledge in technology (computer science degree, coding school, other relevant courses)

Strong customer success manager , key account manager profiles

Mandatory (Experience 1): Must have 6+ years of hands-on experience in Account Management managing existing enterprise/Mid-Market clients

Mandatory (Experience 2): Must have proven experience in Revenue Ownership including renewals, retention, upsell, cross-sell, and expansion within assigned accounts

Mandatory (Experience 3): Must have experience managing CXO / Senior Stakeholder relationships, running QBRs, governance meetings, and strategic conversations

Mandatory (Experience 4): Must have experience handling enterprise commercials, contract renewals, pricing discussions, and negotiation ownership

Mandatory (Experience 5): Must have experience working on CRM platforms like Salesforce / HubSpot / Zoho for account planning, forecasting, and stakeholder mapping

Mandatory (Company): B2B SaaS Product companies

We are seeking a motivated Security Engineer with 1–2 years of hands-on experience in network and application security. The ideal candidate should have exposure to firewalls, WAFs, and security protocols, and a keen interest in building a strong foundation in cybersecurity operations and best practices.

Key Responsibilities

1. Configure, manage, and monitor firewalls (Cisco, Palo Alto, Netskope).
2. Support deployment and administration of Web Application Firewalls (WAFs).
3. Monitor and analyze security events, escalating incidents when necessary.
4. Assist in implementing and maintaining security policies, procedures, and controls.
5. Work with cross-functional teams to troubleshoot security-related issues.
6. Conduct basic vulnerability assessments and recommend remediation.
7. Stay updated on latest threats, vulnerabilities, and security trends.

Required Skills & Qualifications

1. 1–2 years of experience in network security and/or application security.
2. Hands-on experience with Cisco, Palo Alto, Netskope firewalls.
3. Understanding of WAF technologies and their role in securing applications.
4. Knowledge of general security protocols (SSL/TLS, IPSec, VPNs, HTTP/HTTPS, etc.).
5. Familiarity with security monitoring tools (SIEM, IDS/IPS) is a plus.
6. Basic knowledge of cloud security concepts (AWS, Azure, or GCP) is desirable.
7. Strong problem-solving and analytical skills.
8. Good communication and documentation skills.

Education

• Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent practical experience).
• Industry certifications (CCNA Security, Palo Alto ACE, CompTIA Security+, etc.) will be a plus.

What We Offer

• Opportunity to work with modern security technologies.
• Career development and training support in cybersecurity, DevSecOps.
• Collaborative work environment with exposure to diverse security domains.

Note: It's a Full-Time Contract based Opportunity for (6-12 months).

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This candidate will be responsible for building a clean and effective user experience for our customers. By working cross-functionally, this candidate will understand the needs of the product management, engineering, and business stakeholders and will be able to build solutions that fit those needs.

Responsibilities

• Ensure that established design standards are consistently and appropriately applied within design work
• Engage with product management, engineering, business stakeholders, and third-party vendors to understand the project
• Develop and present documentation, user flows, annotated wireframes, and interactive prototypes
• Leverage user testing to make product improvements

Qualifications

• Bachelor's degree or equivalent in Human-Computer Interaction (HCI), Design, or a related field of study
• 4-8 years of experience in design
• Proficient in visual design and wireframing tools
• Experience in Fintech and B2B chat or social media products will add(ex: Facebook, Instagram, etc)
• Remote work

About the company:

We are an IT & Consulting organization helping Enterprises with their Analytics and Planning needs. Their Rockstar team has built multiple products and solutions to cater to our clients across sectors such as Retail & E-commerce, Consumer Goods, Pharmaceuticals & Life Sciences, Real Estate, Hi-tech, Manufacturing, and Automotive.

We have a geographic presence in the United States (Dallas) & India (Delhi-NCR, Mumbai, Bangalore & Kolkata) and have 600+ people, a strong world-class team. We are growing at a rapid pace and plan to double our growth each year. This provides immense growth and learning opportunities to those who are choosing to work with Polestar. We are serving customers across 20+ countries. Our expertise and deep passion for what we do has brought us many accolades. 

We are looking for individuals with a leadership mindset in sales, who comes with strong consultative sales experience.

• Create a systematic, process-driven approach to partner outreach and relationship management.

• Keep a great ongoing relationship with Anaplan and offer new ways to grow the partnership.

• Can-do attitude individual who enjoys networking and establishing relationships.

• Manage high-value corporate partnerships and develop long-term strategies to secure multi-year strategic partnerships.

• Analyse and identify opportunities to secure new business by partnering with Anaplan.
• Drive the team towards sales targets, has visibility of all opportunities and risk, and ensures the team has a healthy pipeline and proposal tracking systems.
• Identify new markets to widen the market base for enhanced revenue and profit generation.
• Administer the entire sales process as per plan.
• Manage Anaplan engagements to design strategies to acquire more business deals through OEMs.
• Manage pricing and other sales proposal activities and provide support to the marketing department.
• Owns the business plan: financial target/proposal submission/revenue on hand/pipeline. Overall business planning and forecasting.
• Collaborate with Anaplan for conducting events for enhancing business growth.
• Negotiates with clients and uses the right levers in doing so. Clearly links the value of Polestar Solutions offerings with the price.

• Takes overall accountability for business planning and implementation.

• You have the resilience to bounce back after minor setbacks.
• You have the achievement orientation to achieve the target and do what it takes.
• You have the interpersonal skills to develop & sustain meaningful relationships.

• Excellent problem-solving skills, solution-oriented, and good analytical skills.
  ● Very good client-facing and communication/presentation skills.
  ● Excellent at consultative selling and building case studies.
  ● Ability to speak at external forums.
  ● Strong Collaboration and Networking skills.

We are seeking a Senior Golang Engineer to join our team of talented developers. As a Full Stack Developer, you will work with a group of rockstar developers, including IIT'ans/BITS grads with 10+ years of experience, and collaborate with F500 companies as our clients. This is an excellent opportunity for accelerated career growth and a chance to work with the top 0.1% of developers in the industry.

Responsibilities:

• Collaborate with cross-functional teams to design, develop, and deploy high-quality software solutions.
• Write clean, efficient, and reusable code.
• Participate in code reviews to ensure code quality and maintain best practices.
• Continuously learn and stay updated with the latest technologies and trends in full-stack development.

Requirements:

• Minimum of 3 years of experience in a Golang.
• Aptitude for learning new technologies quickly.
• Good problem-solving and analytical skills.

Company Background:

We are a multinational software company experiencing rapid growth. With offices in Florida and New Delhi, we serve clients across the US, Australia, and APAC regions. Our team has expanded significantly in recent weeks, and we anticipate further growth, adding 125+ employees by the end of Q1 2024. You can learn more about us on our website: codevyasa.com.

What We Offer:

1. Glassdoor rating of 4.8, indicating high employee satisfaction.
2. Free healthcare benefits.
3. Strong focus on upskilling and professional development opportunities.
4. Diverse and inclusive work environment.
5. Competitive compensation and benefits package.
6. Emphasis on maintaining a healthy work-life balance.