Account and Finance Executive

8+ years of experience in Brand Marketing, Brand Strategy, Creative Strategy, or Brand Leadership is Must.

Experience working on or scaling meaningful consumer brands (media/entertainment preferred)

Must have owned brand meaning, not just executed campaigns

Must have launched or scaled a brand platform, not only shows or campaigns

Prior ownership of earned media, social brand voice, and PR

Fluent Hindi is mandatory

Exposure to regional cultural contexts is a strong advantage

OTT experience is a plus

Need candidate from these Target Companies ONLY :

Netflix India

Spotify India

Hoichoi

Aha

TVF

Tata Tea

Surf excel

Fevicol

Amul

ITC

Asia Paints

Britania

CRED

Zomato

Dunzo

Swiggy

Meesho

Zepto

IPL Teams - Rajasthan Royals, RCB, CSK LSG, DC

Role: Sales Operations Executive (SOE)

Location: Mumbai (Work from Office)

Employment Type: Full-time

About Cere Labs

Cere Labs is an AI product and services company working with customers across industries such as manufacturing, healthcare and pharma, technology, consulting, and engineering. The company helps organizations adopt and use AI effectively through well-designed solutions and practical implementations.

Cere Labs is a part of the prestigious Forbes Select 200 club. As the company continues to grow, it is looking for talented and enthusiastic individuals to join its sales team and support its business development efforts.

Role Overview

The Sales Back Office Executive will support the sales function by managing research, coordination, documentation, reporting, and sales operations activities. This is a junior role focused on execution and coordination, working closely with the sales head and business development team to ensure smooth running of the sales pipeline.

The role does not involve direct sales closing but plays a critical part in enabling effective sales outcomes.

Key Responsibilities

Sales Research & Lead Qualification

• Identify and qualify target prospects for Cere Labs’ AI services offerings
• Conduct account and company research to gather relevant business, industry, and stakeholder information
• Create and maintain basic account profiles for priority prospects

Sales Enablement & Presentation Support

• Customize existing pitch decks and presentations based on prospect context
• Maintain and organize sales collateral such as presentations, case studies, and capability decks

Sales Coordination & Communication

• Handle email and LinkedIn communication with prospects in coordination with the sales team
• Schedule meetings, demos, and calls with prospective clients
• Join sales meetings (especially online meetings) and support the discussion flow
• Prepare clear and structured Minutes of Meeting (MoMs) and share follow-up action items

Lead Generation & ABM Support

• Support Account-Based Marketing (ABM) initiatives by coordinating outreach and tracking engagement
• Coordinate lead generation activities with interns or external lead generation agencies
• Track responses, follow-ups, and engagement status of outbound activities

Sales Operations & Reporting

• Track lead movement across the sales funnel and ensure follow-ups are completed
• Prepare regular sales pipeline reports and summaries for the sales head
• Support weekly and monthly sales review preparation

Internal Coordination

• Coordinate with internal teams for information required in proposals or presentations
• Assist in maintaining calendars, schedules, and sales documentation repositories

Experience & Skills Required

Experience

• 2–4 years of experience in a sales support, sales operations, inside sales support, or pre-sales role
• Prior experience in B2B services, IT services, SaaS, consulting, or technology companies is preferred

Skills

• Strong written and verbal communication skills
• Good research and information-gathering ability
• Comfortable working with presentations, documents, and spreadsheets
• Ability to manage multiple tasks, follow-ups, and deadlines
• Basic understanding of sales processes and lead management
• Proficiency with MS PowerPoint, Excel, Word, and basic CRM tools

Personal Attributes

• Detail-oriented and well-organized
• Proactive and willing to learn
• Comfortable coordinating with multiple stakeholders
• Professional and confident in client-facing interactions

Work Location & Mode

• Location: Mumbai office
• Work Mode: Full-time, Work from Office

Minimum requirements

5+ years of industry software engineering experience (does not include internships nor includes co-ops)

Strong coding skills in any programming language (we understand new languages can be learned on the job so our interview process is language agnostic)

Strong collaboration skills, can work across workstreams within your team and contribute to your peers’ success

Have the ability to thrive on a high level of autonomy, responsibility, and think of yourself as entrepreneurial

Interest in working as a generalist across varying technologies and stacks to solve problems and delight both internal and external users

Preferred Qualifications

Experience with large-scale financial tracking systems

Good understanding and practical knowledge in cloud based services (e.g. gRPC, GraphQL, Docker/Kubernetes, cloud services such as AWS, etc.)

CK-12 is on the lookout for talented, creative, and dedicated people to join our mission to provide great education to students around the world. We are looking for candidates to join our office in Bangalore.

We have a strong education platform that has served over 265+ million users, has got over 2.33+ billion questions answered, and more than 290,000 customized Flexbooks. We have embarked on an exciting journey to build an AI-powered student tutor and Teacher Assistant to build the next generation of learning platforms.

About CK-12 Foundation:

CK-12’s mission is to provide free access to open-source content and technology tools that empower students as well as teachers to enhance and experiment with different learning styles, resources, levels of competence, and circumstances.

To achieve this noble and ambitious vision, we at CK-12 are challenging the traditional model of education to transform it dramatically. Technology has opened up lots of opportunities to revolutionize education for the benefit of students, teachers, and parents.

We have chosen to be non-profit so that we can effectively realize our mission and do the right thing! It also provides us with the ability to experiment with big and bold ideas. CK-12 is backed by Vinod Khosla, a renowned technology venture capitalist.

At CK-12, you’ll experience the benefits of working in a dynamic, entrepreneurial, innovative, and non-bureaucratic environment where you will get a lot of cool things done you never imagined! We are a small group of passionate folks who are determined to disrupt the current form of education.

Technology is key to scale education and we deeply believe in it. Come develop great solutions on our cloud-based (AWS) and AI-first platform delivering rich and interactive content.

Does our mission, people and technologies excite you? If the answer is YES! and you are a great technologist who will challenge status-quo (no order takers please!) by innovating, please come join us! Together, we will change the world!

Check out our latest product offering: Introducing Flexi 2.0

• Flexi, our AI-powered Student Tutor – https://www.flexi.org/
• AI-powered Teacher Assistant – https://www.ck12.org/pages/teacher-assistant/

Location: Bangalore Office

Position: Frontend UI Developer (React)

Basic:

• Passion for creating great user experiences that are simple and intuitive
• Good understanding of CS fundamental algorithms and Data Structures
• Great problem solver
• Understands and researches different front-end frameworks and patterns to implement great user interfaces
• Implements solutions keeping in mind the user experience, multi-devices, performance across devices, and bandwidths
• Ability to work in an Agile environment with rapid iterations
• Creates and reviews high-level designs
• Creates detailed designs from high-level designs and reviews designs of other team members
• A Code Craftsman who follows the best software development and coding practices delivering understandable and maintainable code with thorough unit test coverage

Required:

• Bachelor’s or Master’s degree in Computer Science or equivalent
• At least 1 years of experience
• Hands-on with frameworks like React, Redux, Backbone, Webpack, Lerna
• Expert knowledge of OOP (Object Oriented Programming), design, and development
• In-depth knowledge of browser internals and architecture
• Expert in JS (OOJS), HTML5, CSS3, JSON, REST, XML, W3C standards
• Experience with responsive web design & frameworks media queries
• Experience with UI patterns (security, performance, usability)
• Familiar with version control systems (Git/Subversion) & build tools like Grunt

Desired:

• Experience with ES6, Node.js
• Worked in distributed/agile environments
• Performance optimization for scalable web apps
• Familiarity with LLMs (Large Language Models)
• Familiarity with Storybook (React) or similar frameworks

Job Description:

We are looking for a dedicated and enthusiastic Customer Support Executive / Customer Service Representative to join our team. The ideal candidate should be passionate about customer service, possess strong communication skills, and have a keen eye for detail. Whether you're a seasoned professional or a fresh graduate eager to jumpstart your career, we welcome you to apply!

Key Responsibilities:

📞 Customer Support:

👉🏻 Provide exceptional customer service through email, WhatsApp, calls, and chatbots.

👉🏻 Address and resolve customer inquiries and complaints regarding products and dispatch.

👉🏻 Assist customers with product information, order status, and other related queries.

📲 Communication:

👉🏻 Maintain positive and professional behavior with customers at all times.

👉🏻 Respond promptly to customer queries and ensure all interactions are recorded accurately.

👉🏻 Use multiple communication channels (Mail/WhatsApp/Call/Bot) to manage customer interactions.

😇 Issue Resolution:

👉🏻 Identify and resolve customer issues efficiently.

👉🏻 Escalate complex issues to the appropriate departments when necessary.

👉🏻 Follow up with customers to ensure their concerns are resolved satisfactorily.

🛒 Order Management:

👉🏻 Assist customers with order placements, modifications, and cancellations.

👉🏻 Coordinate with the dispatch team to track orders and provide updates to customers.

👉🏻 Handle product returns, exchanges, and refunds as per company policies.

✍🏻 Product Knowledge:

👉🏻 Maintain in-depth knowledge of Right Human Nutrition’s products and services.

👉🏻 Provide accurate information to customers about product features, benefits, and usage.

Requirements:

🖥 Technical Skills:

👉🏻 Familiarity with customer service tools and software.

👉🏻 Basic knowledge of CRM systems.

👉🏻 Proficiency in using communication tools like email, WhatsApp, and call systems.

👩‍💼Experience:

👉🏻 Minimum of 1-2 years of experience in customer service or support roles (preferred).

👉🏻 Experience in handling customer queries through multiple channels (Mail/WhatsApp/Call/Bot).

👨‍💼Personal Attributes:

👉🏻 Strong problem-solving skills.

👉🏻 Ability to work independently and as part of a team.

👉🏻 High level of integrity and professionalism.

👉🏻 Patience and empathy in dealing with customer concerns.

How to Apply:

Please fill this form to apply for the job: https://forms.gle/4twmj2jd1iVuyoTc8 

We look forward to welcoming a new member to our dynamic team!

Required Skills

Need to call to customers for there outstanding dues

Need to work for Banks and NBFC for their collection & recovery services

Basci excel knowlledge required

Prefrence to DRA passed candiadtes.

Prefrence to female candiadates

Best in class performance incentive..