

About PITCS
About
Poonam IT Consulting Services, abbreviated as PITCS is an ISO 27001:2013 certified company; a global provider of Staffing, Recruitment Solutions, Payroll Services, Flexi Staffing and HR Consulting Services with over more than 2 decades of expertise in the field and headquartered in Bangalore and having branch offices across different cities of India and around the globe.
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Job Description :
We are seeking an experienced ServiceNow CMDB Architect to join our team and lead the design, development, and implementation of the Configuration Management Database (CMDB) within the ServiceNow platform. The ideal candidate will have a strong background in Service Mapping and a deep understanding of the Common Service Data Model (CSDM) to ensure that our ServiceNow CMDB is optimally configured, aligned with ITIL best practices, and supports business-critical processes.
Key Responsibilities :
- Lead the architecture, design, and implementation of the ServiceNow CMDB and related processes in alignment with the business requirements and ITIL standards.
- Implement and enhance Service Mapping solutions to ensure accurate discovery and mapping of services to infrastructure components.
- Design, develop, and maintain CSDM to ensure proper classification, relationships, and data modeling for services, applications, and IT components.
- Collaborate with stakeholders to gather and understand requirements and translate them into effective CMDB and Service Mapping strategies.
- Oversee data governance, quality, and integrity in the CMDB, ensuring that configuration items (CIs) are accurately tracked and managed.
- Create and enforce best practices for maintaining and updating CMDB, Service Mapping, and CSDM.
- Provide expertise in ServiceNow implementation, configuration, and integration with other ITSM modules (Incident, Problem, Change Management, etc.).
- Work closely with the IT operations, security, and service management teams to align the CMDB with operational needs.
- Guide and mentor junior ServiceNow developers and administrators on CMDB and Service Mapping best practices.
- Perform regular audits and assessments of the CMDB and Service Mapping configurations to ensure alignment with the evolving business needs.
Required Skills and Experience :
- ServiceNow CMDB Architecture experience with extensive involvement in the design and implementation of CMDB processes.
- Strong expertise in Service Mapping within ServiceNow and its integration with infrastructure components.
- Deep knowledge of CSDM (Common Service Data Model) and the ability to map complex relationships and structures.
- Extensive experience in ServiceNow platform configuration and customization (including updates and releases).
- Strong understanding of ITIL best practices and their integration into ServiceNow CMDB and Service Mapping modules.
- Ability to develop and enforce CMDB policies, governance frameworks, and best practices.
- Expertise in managing large-scale CMDB implementations, including data migration, discovery, and reconciliation processes.
- Experience in working with Discovery, Event Management, and Automation modules of ServiceNow.
- Knowledge of scripting and automation within the ServiceNow platform (e.g., Business Rules, Script Includes, etc.).
- Strong problem-solving skills and ability to work in a fast-paced, dynamic environment.
- Excellent communication and interpersonal skills with the ability to collaborate with both technical and non-technical stakeholders.
The candidate should have good hard core experience in B2B sales. Communication skills strong. Good knowledge of the job responsiblities and he should be able to get the clients for Digital Marketing packages. The candidate should prefrably from Digital Marketing company

You will be designing front-end architecture with architectural guidelines in mind (secure,high-performing, scalable, extensible, flexible, simple).
● Architect, Design and develop front-end applications.
Desired Skills
● Minimum 4+ years of coding experience.
● Proficiency using modern web development technologies and techniques, including HTML5, CSS, JavaScript, etc.
● Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
● Programming experience with at least one modern framework such as ReactJS or VueJs.
● A strong product design sense.
● Understand end user requirements, formulate use cases and come up with effective solutions.
● Good understanding of REST APIs and the web in general.
● Ability to build a feature from scratch & drive it to completion.
● Excellence in technical communication with peers and non-technical cohorts.
● Ability to learn and work independently and make decisions with minimal supervision
Develop testing strategy, test plan and test scenarios for new feature set in existing
applications and for new applications as well.
Perform Root Cause analysis for captured bugs
Prioritize and Categorize captured bugs
Develop, prioritize, and execute manual and automated regression test cases/scripts on
releases.
Track defects to closure and keep defect repository up to date
Contribute to Acceptance Criteria
Identify and create test data for sprint test demo
Create positive and negative tests for User Stories
Expected skill set (MUST HAVES):
Excellent command of Manual Testing and Automation Testing (Any tool).
Good knowledge of UI automation using Selenium or equivalent
Good knowledge in writing advanced SQL queries and data validation techniques
Solid knowledge of SDLC and STLC concepts, Functional Testing Fundamentals
Good Experience of working in an Agile environment and
Expected skill set (Good to have)
Experience working with defect management tools like JIRA
Well versed with all types of testing artifacts.
Education Background
A Bachelor degree, or equivalent, preferably in Software Engineering and Computer Science
ISTQB Certification preferred.
- Increase production, assets capacity and flexibility while minimizing unnecessary costs and maintaining current quality standards
- Be responsible for production output, product quality and on-time shipping
- Allocate resources effectively and fully utilize assets to produce optimal results
- Implement strategies in alignment with strategic initiatives and provide a clear sense of direction and focus
- Monitor operations and trigger corrective actions
- Share a trusting relationship with workgroup and recruit, manage and develop plant staff
- Collect and analyze data to find places of waste or overtime
- Commit to plant safety procedures
- Develop systems and processes that track and optimize productivity and standards, metrics and performance targets to ensure effective return on assets
- Address employees- issues or grievances and administer collective bargaining agreements
- Influence and learn from below
- Stay up to date with latest production management best practices and concepts


Skillsets-front end/ backend
exp range - 3 + years
salary-best in industry
notice period - Currently serving notice period (Immediate joiners are preferred)
location- remote work
job type -permanent role
it is full time and totally remote based
Note: For the interview 3 rounds are there -technical round, manager/client round, hr round


- Write lots of bug-free, efficient, scalable and reusable code.
- Write unit tests and take responsibility for the quality of your own code.
- Coach, encourage and mentor your fellow software developers to do the same.
- Consult with product owners to define, scope and plan new features.
- Test, evaluate and recommend technologies to improve the overall product.
- Be a key participant in the Agile process.
- Produce excellent documentation.
- Undertake and implement processes for smoother and efficient deployment of code base
- Maintain code base as it grows bigger and scales
What we value
- 2-3 Years of experience building and shipping API’s using python based frameworks
- Proficiency with NoSql Databases (Elastic, Mongo) is a must
- Experience in working with Amazon Cloud Services like SNS, SQS, VPC, etc. is preferred
- Experience with databases migration and system re-architecture is valued
- Ability to write modular, reusable, and clean code
- Comfortable with ticket management and documentation

**Requirements**
- 3-5 years experience in backend development, preferably on JavaScript
- Experience in JS based frameworks such as NodeJS, ReactJS, TypeScript
- Solid understanding of OOPS , RDBMS , NoSQl databases and concepts
- Familiar with building web applications and hosting.
- Should be aware of Unix based OSes, and be able to manage command line scripting and other shell commands.
- Exposure to cloud service SDKs and hosting on platforms such as AWS or Azure
- Conversant with standard enterprise Design patterns.
- Practices to keep the code DRY(dont repeat yourself) and readable.
- Experience working with third-party integration tools and platforms
- Strong familiarity with source control systems

amazingly passionate team of data scientists and engineers who are striving to achieve
a pioneering vision.
Responsibilities:
Our web crawling team is very unique in the industry - while we have many “single-site”
crawlers, our unique proposition and technical efforts are all geared towards building
“generic” bots that can crawl and parse data from thousands of websites, all using the
same code. This requires a whole different level of thinking, planning, and coding.
Here’s what you’ll do -
● Build, improve, and run our generic robots to extract data from both the web and
documents – handling critical information among a wide variety of structures and
formats without error.
● Derive common patterns from semi-structured data, build code to handle them,
and be able to deal with exceptions as well.
● Be responsible for the live execution of our robots, managing turnaround times,
exceptions, QA, and delivery, and building a bleeding-edge infrastructure to
handle volume and scope.
Requirements:
● Either hands-on experience with, or relevant certifications in the Robotic Process
Automation tools, preferably Kofax Kapow, Automation Anywhere, UIPath,
BluePrism, OR crawling purely in Python and relevant libraries.
● 1-3 years of experience with building, running, and maintaining crawlers.
● Successfully worked on projects that delivered 99+% accuracy despite a wide
variety of formats.
● Excellent SQL or MongoDB/ElasticSearch skills and familiarity with Regular
Expressions, Data Mining, Cloud Infrastructure, etc.
Other Infrastructure Requirements
● High-speed internet connectivity for video calls and efficient work.
● Capable business-grade computer (e.g., modern processor, 8 GB+ of RAM, and
no other obstacles to interrupted, efficient work).
● Headphones with clear audio quality.
● Stable power connection and backups in case of internet/power failure.


