Account Executive

Key Performance Areas / Deliverables:

• Timely finalization and submission of financial accounts & statutory reports.
• Accurate cash flow management and working capital control.
• Robust internal control systems and compliance with statutory and regulatory requirements.
• Effective budgeting, forecasting and financial planning.
• Smooth audit cycles (internal & external) with minimal audit findings.
• Effective management of receivables/debtors’ ageing and payables.
• Team performance, development and retention.

Qualifications & Experience:

• Chartered Accountant (CA) — preferably with ~5+ years of relevant experience; OR non-CA with ~10+ years of experience in finance & accounting roles (experience in social or non-profit organisations will be a plus).
• Strong understanding of accounting principles, statutory compliance, tax laws and financial reporting standards.
• Proven ability in financial analysis, budgeting, forecasting, cash flow management, and financial controls.
• Leadership skills — team management, mentoring, performance management.
• Excellent analytical, problem-solving, communication, stakeholder-management, and decision-making skills.
• Ability to handle pressure, meet deadlines, and work collaboratively in a dynamic environment.

1. Respond to customer queries in a timely and accurate way, via phone, email, or escalate unresolved issues to the appropriate internal teams

2. Take ownership of customer issues and ensure prompt resolution

3. Maintain customer records by updating all relevant information in the database

4. Meet personal/team qualitative and quantitative targets

5. Providing complete information about the product to the customer.

6. Solving all product or service-related issues of the customers.

7. Keeping a proper record of the customers.

8. Maintaining and updating the information of the customers regularly.

9 . Maintaining a pleasant working environment for your team.

10 . Creating policies and procedures.

11. Conducting quality assurance surveys with customers and providing feedback to the staff.

About Us:

At OpenGrowth, we are on a mission to empower entrepreneurs and transform their dreams into reality. We understand the challenges and aspirations that come with starting and growing a business, and our goal is to provide the necessary support and resources to help entrepreneurs thrive.

With a deep passion for fostering innovation and collaboration, OpenGrowth serves as a vibrant community where entrepreneurs can connect, learn, and grow together. Our platform offers a comprehensive suite of services, including expert guidance, educational resources, startup services, and a virtual collaboration platform called OpenGrowth Hub.

We believe in the power of entrepreneurship to drive positive change and create financial independence. Through our tailored solutions, we aim to equip entrepreneurs with the knowledge, skills, and connections they need to succeed. Whether you're just starting out or looking to scale your business, OpenGrowth is here to support you every step of the way.

Join us on this exciting journey and be part of a dynamic community of entrepreneurs. Together, we can unleash your full potential and shape a future of innovation, growth, and success. Welcome to OpenGrowth, where entrepreneurial dreams become a reality.

Key Responsibilities:

Market Research and Analysis:

Conduct thorough market research to identify potential clients and business opportunities.

Analyze market trends, competitors, and customer needs.

Lead Generation and Outreach:

Identify and qualify leads through various channels, including cold calling, LinkedIn Outreach

Build and maintain a robust pipeline of prospective clients.

Client Relationship Management:

Establish and nurture relationships with potential clients to understand their needs and present appropriate solutions.

Schedule meetings, presentations, and demonstrations(when needed)

Sales Support:

Assist in the development of proposals, presentations, and contracts. (Basic knowledge of MS Suite)

Collaborate with the sales team to develop strategies and achieve sales targets.

Reporting and Documentation:

Maintain accurate and up-to-date records of all business development activities, database and client interactions.

Prepare weekly reports on sales activities, pipeline status, and market feedback.

Knowledge of CRM tools is appreciated

Job Description

Our Business Development Executives are responsible for delivering services to clients in the areas relating to business registrations, tax services, and corporate filings. Executives must be capable of engaging with clients on a range of mediums such as phone, email, live chat, and other internet-based communications channels.

A Positive attitude and ability to quickly learn are a must. Training and skill development will be provided by the organization.

Key Skills

• Comprehensive Computer Skills
• Ability to converse with clients over the Phone, email
• Ability to manage and work with multiple clients
• Positive attitude
• Punctual work ethics
• Ability to learn quickly
• Attitude to go beyond job responsibilities to ensure client satisfaction
• Experience working with CRM and Project management tools
• Languages – Proficiency in Hindi and English is mandatory

Job Responsibilities

• Handle customer requests over the phone and email on a daily basis
• Respond to custom requests

We are looking for a high-performing Developer to build our ecommerce platform and API framework powered by Machine Learning and Artificial Intelligence. Candidates for this role will be passionate about well-written code, testing, and excel at coming up with simple approaches to complex problems.

Our work culture is overachiever, very amiable, and at the same time always charged with excitement. We encourage our team members to take responsibility and grow into future leaders in the industry.

Job Responsibilities:

• Understand project requirements, writing bug-free clean code and ensure that the solution works per the agreed architecture, SLAs, KPIs and business model
• Integrate Django backend with third party API
• 100% Hands-on role
• Adapt to rapidly evolving requirements and changing priorities and drive the team accordingly
• Reverse engineer for debugging errors in code and ensure quality control in the process.
• Continually drive products towards a meaningful balance between user needs, business objectives and technical feasibility
• Operate in a hyper-collaborative way and follow these guiding principles: Value common sense and simplicity over complexity.

Qualifications:

• Bachelor or Master Degree in Computer Science from a reputed University
• 3 to 5 years of experience working in Django and Python.
• React and/or Angular for front end
• Proficiency in MongoDB and MySql
• Technical Skills: JIRA, Gitlab, Rest API, GCP or AWS
• Experience in performance profiling, tuning, and optimization, caching mechanisms with Enterprise level applicants
• Experience in writing unit testing and test case automation.
• Ability to operate in an Agile environment with a start-up mentality and unstructured environment, Energy, drive and passion to work, and operate in a digital world.

• Develop and execute both manual test scripts/cases based on analyzed requirements for the Hematology Medical Device.
• Investigates software, hardware, system problems and determines root causes for failures.
• Report and track the defects to closure, support for defect investigation, validate defect fixes and analyze the impact of fixes.
• Be involved in test lab management and improvement of test process activities.

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, Biomedical Engineering or other relevant degree and 6+ years of relevant experience
• Work Experience Requirements: 6 or more years of experience in developing software system test designs and procedures.
• Experience in testing of software systems, preferably related to medical instrumentation
• Able to evaluate system specifications and requirements for completeness and testability
• Able to generate test designs and procedures from specifications and use cases, using industry-standard test design techniques, with minimal guidance
• Good understanding of software testing methodologies
• Experience with Requirements Management and Traceability
• Experience with Automated Software Testing is a plus
• Able to Document specifications, and or test documentation
• Able to execute test procedures manually, with minimal guidance
• Ability to work independently and proactively with minimal direction.
• Excellent communication skills. Ability to interface with various internal and external stakeholders.
• Experience in IVD instrumentation, such as clinical chemistry, immunoassay, hematology, urinalysis, molecular, microbiology, or flow cytometry systems, a plus.

Nice to Have

• Understanding of software development processes for a regulated environment (ISO9000/FDA) is a plus

Responsibilities:

• Exploring and visualizing data to gain an understanding of it, then identifying differences in data distribution that could affect performance when deploying the model in the real world.
• Verifying data quality, and/or ensuring it via data cleaning.
• Able to adapt and work fast in producing the output which upgrades the decision making of stakeholders using ML.
• To design and develop Machine Learning systems and schemes. 
• To perform statistical analysis and fine-tune models using test results.
• To train and retrain ML systems and models as and when necessary. 
• To deploy ML models in production and maintain the cost of cloud infrastructure.
• To develop Machine Learning apps according to client and data scientist requirements.
• To analyze the problem-solving capabilities and use-cases of ML algorithms and rank them by how successful they are in meeting the objective.

Technical Knowledge:

• Worked with real time problems, solved them using ML and deep learning models deployed in real time and should have some awesome projects under his belt to showcase. 
• Proficiency in Python and experience with working with Jupyter Framework, Google collab and cloud hosted notebooks such as AWS sagemaker, DataBricks etc.
• Proficiency in working with libraries Sklearn, Tensorflow, Open CV2, Pyspark,  Pandas, Numpy and related libraries.
• Expert in visualising and manipulating complex datasets.
• Proficiency in working with visualisation libraries such as seaborn, plotly, matplotlib etc.
• Proficiency in Linear Algebra, statistics and probability required for Machine Learning.
• Proficiency in ML Based algorithms for example, Gradient boosting, stacked Machine learning, classification algorithms and deep learning algorithms. Need to have experience in hypertuning various models and comparing the results of algorithm performance.
• Big data Technologies such as Hadoop stack and Spark. 
• Basic use of clouds (VM’s example EC2).
• Brownie points for Kubernetes and Task Queues.      
• Strong written and verbal communications.
• Experience working in an Agile environment.

We are looking for a talented Web Designer to create exceptional user experiences. The ideal candidate should have an eye for a clean and artful web design. They should also have superior user interface design skills.

The successful candidate will be able to translate high-level requirements into interaction flows and artifacts. They will be able to transform them into beautiful, intuitive, and functional designs.

Responsibilities

• Execute all visual design stages from concept to final hand-off.
• Conceptualize original website design ideas that bring simplicity and user friendliness to complex roadblocks.
• Drawing up detailed website specifications.
• Designing sample page layouts including text size and colors.
• Designing graphics, animations and manipulating digital photographs.
• Create wireframes, storyboards, user flows, process flows and site maps to communicate interaction and design ideas.
• Present and defend designs and key deliverables to peers and executive level stakeholders.
• Establish and promote design guidelines, best practices and standards.
• Collaborating with graphic artists, programmers, and writers.

Requirements

• Proven work experience as a web designer
• Demonstrable graphic design skills with a strong portfolio.
• Solid experience in creating wireframes, storyboards, user flows, process flows and site maps.
• Proficiency in Photoshop, Illustrator or other visual design and wire-framing tools.
• Excellent visual design skills with sensitivity to user-system interaction.
• Ability to solve problems creatively and effectively.
• Up-to-date with the latest Web trends, techniques and technologies.
• Hands-on experience with Illustrator, Photoshop
• Knowledge of InDesign, Adobe XD, Sketch (will be advantage)