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Cloud Operations Manager
Cloud Operations Manager
Acqueon Technology's logo

Cloud Operations Manager

Rishav Rahul's profile picture
Posted by Rishav Rahul
8 - 12 yrs
₹25L - ₹35L / yr
Bengaluru (Bangalore)
Skills
skill iconDocker
skill iconKubernetes
DevOps
skill iconAmazon Web Services (AWS)
Windows Azure
Google Cloud Platform (GCP)
Architecting
  • Design, Develop, deploy, and run operations of infrastructure services in the Acqueon AWS cloud environment
  • Manage uptime of Infra & SaaS Application
  • Implement application performance monitoring to ensure platform uptime and performance
  • Building scripts for operational automation and incident response
  • Handle schedule and processes surrounding cloud application deployment
  • Define, measure, and meet key operational metrics including performance, incidents and chronic problems, capacity, and availability
  • Lead the deployment, monitoring, maintenance, and support of operating systems (Windows, Linux)
  • Build out lifecycle processes to mitigate risk and ensure platforms remain current, in accordance with industry standard methodologies
  • Run incident resolution within the environment, facilitating teamwork with other departments as required
  • Automate the deployment of new software to cloud environment in coordination with DevOps engineers
  • Work closely with Presales, understand customer requirement to deploy in Production
  • Lead and mentor a team of operations engineers
  • Drive the strategy to evolve and modernize existing tools and processes to enable highly secure and scalable operations
  • AWS infrastructure management, provisioning, cost management and planning
  • Prepare RCA incident reports for internal and external customers
  • Participate in product engineering meetings to ensure product features and patches comply with cloud deployment standards
  • Troubleshoot and analyse performance issues and customer reported incidents working to restore services within the SLA
  • Monthly SLA Performance reports

As a Cloud Operations Manager in Acqueon you will need…. 

  • 8 years’ progressive experience managing IT infrastructure and global cloud environments such as AWS, GCP (must)
  • 3-5 years management experience leading a Cloud Operations / Site Reliability / Production Engineering team working with globally distributed teams in a fast-paced environment
  • 3-5 years’ experience in IAC (Terraform, K8)
  • 3+ years end-to-end incident management experience
  • Experience with communicating and presenting to all stakeholders
  • Experience with Cloud Security compliance and audits
  • Detail-oriented. The ideal candidate is one who naturally digs as deep as they need to understand the why
  • Knowledge on GCP will be added advantage
  • Manage and monitor customer instances for uptime and reliability
  • Staff scheduling and planning to ensure 24x7x365 coverage for cloud operations
  • Customer facing, excellent communication skills, team management, troubleshooting
Read more
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Acqueon Technology

Founded :
2005
Type :
Product
Size :
100-500
Stage :
Profitable

About

Acqueon offers omnichannel campaign management software for sales, service, and collections. Acqueon uses Predictive Dialing and AI to optimize outreach.
Read more

Connect with the team

Profile picture
Basavaraj C
Profile picture
Rishav Rahul
Profile picture
Priya Palani

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Shubham Vishwakarma

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I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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