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Cloud Operations Manager
Cloud Operations Manager
Acqueon Technology's logo

Cloud Operations Manager

Rishav Rahul's profile picture
Posted by Rishav Rahul
8 - 12 yrs
₹25L - ₹35L / yr
Bengaluru (Bangalore)
Skills
skill iconDocker
skill iconKubernetes
DevOps
skill iconAmazon Web Services (AWS)
Windows Azure
Google Cloud Platform (GCP)
Architecting
  • Design, Develop, deploy, and run operations of infrastructure services in the Acqueon AWS cloud environment
  • Manage uptime of Infra & SaaS Application
  • Implement application performance monitoring to ensure platform uptime and performance
  • Building scripts for operational automation and incident response
  • Handle schedule and processes surrounding cloud application deployment
  • Define, measure, and meet key operational metrics including performance, incidents and chronic problems, capacity, and availability
  • Lead the deployment, monitoring, maintenance, and support of operating systems (Windows, Linux)
  • Build out lifecycle processes to mitigate risk and ensure platforms remain current, in accordance with industry standard methodologies
  • Run incident resolution within the environment, facilitating teamwork with other departments as required
  • Automate the deployment of new software to cloud environment in coordination with DevOps engineers
  • Work closely with Presales, understand customer requirement to deploy in Production
  • Lead and mentor a team of operations engineers
  • Drive the strategy to evolve and modernize existing tools and processes to enable highly secure and scalable operations
  • AWS infrastructure management, provisioning, cost management and planning
  • Prepare RCA incident reports for internal and external customers
  • Participate in product engineering meetings to ensure product features and patches comply with cloud deployment standards
  • Troubleshoot and analyse performance issues and customer reported incidents working to restore services within the SLA
  • Monthly SLA Performance reports

As a Cloud Operations Manager in Acqueon you will need…. 

  • 8 years’ progressive experience managing IT infrastructure and global cloud environments such as AWS, GCP (must)
  • 3-5 years management experience leading a Cloud Operations / Site Reliability / Production Engineering team working with globally distributed teams in a fast-paced environment
  • 3-5 years’ experience in IAC (Terraform, K8)
  • 3+ years end-to-end incident management experience
  • Experience with communicating and presenting to all stakeholders
  • Experience with Cloud Security compliance and audits
  • Detail-oriented. The ideal candidate is one who naturally digs as deep as they need to understand the why
  • Knowledge on GCP will be added advantage
  • Manage and monitor customer instances for uptime and reliability
  • Staff scheduling and planning to ensure 24x7x365 coverage for cloud operations
  • Customer facing, excellent communication skills, team management, troubleshooting
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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Acqueon Technology

Founded :
2005
Type :
Product
Size :
100-500
Stage :
Profitable

About

Acqueon offers omnichannel campaign management software for sales, service, and collections. Acqueon uses Predictive Dialing and AI to optimize outreach.
Read more

Connect with the team

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Basavaraj C
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Rishav Rahul
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Priya Palani

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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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