- Design, Develop, deploy, and run operations of infrastructure services in the Acqueon AWS cloud environment
- Manage uptime of Infra & SaaS Application
- Implement application performance monitoring to ensure platform uptime and performance
- Building scripts for operational automation and incident response
- Handle schedule and processes surrounding cloud application deployment
- Define, measure, and meet key operational metrics including performance, incidents and chronic problems, capacity, and availability
- Lead the deployment, monitoring, maintenance, and support of operating systems (Windows, Linux)
- Build out lifecycle processes to mitigate risk and ensure platforms remain current, in accordance with industry standard methodologies
- Run incident resolution within the environment, facilitating teamwork with other departments as required
- Automate the deployment of new software to cloud environment in coordination with DevOps engineers
- Work closely with Presales, understand customer requirement to deploy in Production
- Lead and mentor a team of operations engineers
- Drive the strategy to evolve and modernize existing tools and processes to enable highly secure and scalable operations
- AWS infrastructure management, provisioning, cost management and planning
- Prepare RCA incident reports for internal and external customers
- Participate in product engineering meetings to ensure product features and patches comply with cloud deployment standards
- Troubleshoot and analyse performance issues and customer reported incidents working to restore services within the SLA
- Monthly SLA Performance reports
As a Cloud Operations Manager in Acqueon you will need….
- 8 years’ progressive experience managing IT infrastructure and global cloud environments such as AWS, GCP (must)
- 3-5 years management experience leading a Cloud Operations / Site Reliability / Production Engineering team working with globally distributed teams in a fast-paced environment
- 3-5 years’ experience in IAC (Terraform, K8)
- 3+ years end-to-end incident management experience
- Experience with communicating and presenting to all stakeholders
- Experience with Cloud Security compliance and audits
- Detail-oriented. The ideal candidate is one who naturally digs as deep as they need to understand the why
- Knowledge on GCP will be added advantage
- Manage and monitor customer instances for uptime and reliability
- Staff scheduling and planning to ensure 24x7x365 coverage for cloud operations
- Customer facing, excellent communication skills, team management, troubleshooting

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About Us
Infra360 Solutions is a services company specializing in Cloud, DevSecOps, Security, and Observability solutions. We help technology companies adapt DevOps culture in their organization by focusing on long-term DevOps roadmap. We focus on identifying technical and cultural issues in the journey of successfully implementing the DevOps practices in the organization and work with respective teams to fix issues to increase overall productivity. We also do training sessions for the developers and make them realize the importance of DevOps. We provide these services - DevOps, DevSecOps, FinOps, Cost Optimizations, CI/CD, Observability, Cloud Security, Containerization, Cloud Migration, Site Reliability, Performance Optimizations, SIEM and SecOps, Serverless automation, Well-Architected Review, MLOps, Governance, Risk & Compliance. We do assessments of technology architecture, security, governance, compliance, and DevOps maturity model for any technology company and help them optimize their cloud cost, streamline their technology architecture, and set up processes to improve the availability and reliability of their website and applications. We set up tools for monitoring, logging, and observability. We focus on bringing the DevOps culture to the organization to improve its efficiency and delivery.
Job Description
Job Title: Senior DevOps Engineer / SRE
Department: Technology
Location: Gurgaon
Work Mode: On-site
Working Hours: 10 AM - 7 PM
Terms: Permanent
Experience: 4-6 years
Education: B.Tech/MCA
Notice Period: Immediately
About Us
At Infra360.io, we are a next-generation cloud consulting and services company committed to delivering comprehensive, 360-degree solutions for cloud, infrastructure, DevOps, and security. We partner with clients to transform and optimize their technology landscape, ensuring resilience, scalability, cost efficiency and innovation.
Our core services include Cloud Strategy, Site Reliability Engineering (SRE), DevOps, Cloud Security Posture Management (CSPM), and related Managed Services. We specialize in driving operational excellence across multi-cloud environments, helping businesses achieve their goals with agility and reliability.
We thrive on ownership, collaboration, problem-solving, and excellence, fostering an environment where innovation and continuous learning are at the forefront. Join us as we expand and redefine what’s possible in cloud technology and infrastructure.
Role Summary
We are seeking a Senior DevOps Engineer (SRE) to manage and optimize large-scale, mission-critical production systems. The ideal candidate will have a strong problem-solving mindset, extensive experience in troubleshooting, and expertise in scaling, automating, and enhancing system reliability. This role requires hands-on proficiency in tools like Kubernetes, Terraform, CI/CD, and cloud platforms (AWS, GCP, Azure), along with scripting skills in Python or Go. The candidate will drive observability and monitoring initiatives using tools like Prometheus, Grafana, and APM solutions (Datadog, New Relic, OpenTelemetry).
Strong communication, incident management skills, and a collaborative approach are essential. Experience in team leadership and multi-client engagement is a plus.
Ideal Candidate Profile
- Solid 4-6 years of experience as an SRE and DevOps with a proven track record of handling large-scale production environments
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field
- Strong Hands-on experience with managing Large Scale Production Systems
- Strong Production Troubleshooting Skills and handling high-pressure situations.
- Strong Experience with Databases (PostgreSQL, MongoDB, ElasticSearch, Kafka)
- Worked on making production systems more Scalable, Highly Available and Fault-tolerant
- Hands-on experience with ELK or other logging and observability tools
- Hands-on experience with Prometheus, Grafana & Alertmanager and on-call processes like Pagerduty
- Problem-Solving Mindset
- Strong with skills - K8s, Terraform, Helm, ArgoCD, AWS/GCP/Azure etc
- Good with Python/Go Scripting Automation
- Strong with fundamentals like DNS, Networking, Linux
- Experience with APM tools like - Newrelic, Datadog, OpenTelemetry
- Good experience with Incident Response, Incident Management, Writing detailed RCAs
- Experience with Applications best practices in making apps more reliable and fault-tolerant
- Strong leadership skills and the ability to mentor team members and provide guidance on best practices.
- Able to manage multiple clients and take ownership of client issues.
- Experience with Git and coding best practices
Good to have
- Team-leading Experience
- Multiple Client Handling
- Requirements gathering from clients
- Good Communication
Key Responsibilities
- Design and Development:
- Architect, design, and develop high-quality, scalable, and secure cloud-based software solutions.
- Collaborate with product and engineering teams to translate business requirements into technical specifications.
- Write clean, maintainable, and efficient code, following best practices and coding standards.
- Cloud Infrastructure:
- Develop and optimise cloud-native applications, leveraging cloud services like AWS, Azure, or Google Cloud Platform (GCP).
- Implement and manage CI/CD pipelines for automated deployment and testing.
- Ensure the security, reliability, and performance of cloud infrastructure.
- Technical Leadership:
- Mentor and guide junior engineers, providing technical leadership and fostering a collaborative team environment.
- Participate in code reviews, ensuring adherence to best practices and high-quality code delivery.
- Lead technical discussions and contribute to architectural decisions.
- Problem Solving and Troubleshooting:
- Identify, diagnose, and resolve complex software and infrastructure issues.
- Perform root cause analysis for production incidents and implement preventative measures.
- Continuous Improvement:
- Stay up-to-date with the latest industry trends, tools, and technologies in cloud computing and software engineering.
- Contribute to the continuous improvement of development processes, tools, and methodologies.
- Drive innovation by experimenting with new technologies and solutions to enhance the platform.
- Collaboration:
- Work closely with DevOps, QA, and other teams to ensure smooth integration and delivery of software releases.
- Communicate effectively with stakeholders, including technical and non-technical team members.
- Client Interaction & Management:
- Will serve as a direct point of contact for multiple clients.
- Able to handle the unique technical needs and challenges of two or more clients concurrently.
- Involve both direct interaction with clients and internal team coordination.
- Production Systems Management:
- Must have extensive experience in managing, monitoring, and debugging production environments.
- Will work on troubleshooting complex issues and ensure that production systems are running smoothly with minimal downtime.
The candidates should have:
· Strong knowledge on Windows and Linux OS
· Experience working in Version Control Systems like git
· Hands-on experience in tools Docker, SonarQube, Ansible, Kubernetes, ELK.
· Basic understanding of SQL commands
· Experience working on Azure Cloud DevOps
Job Responsibilities:
Work & Deploy updates and fixes Provide Level 2 technical support Support implementation of fully automated CI/CD pipelines as per dev requirement Follow the escalation process through issue completion, including providing documentation after resolution Follow regular Operations procedures and complete all assigned tasks during the shift. Assist in root cause analysis of production issues and help write a report which includes details about the failure, the relevant log entries, and likely root cause Setup of CICD frameworks (Jenkins / Azure DevOps Server), Containerization using Docker, etc Implement continuous testing, Code Quality, Security using DevOps tooling Build a knowledge base by creating and updating documentation for support
Skills Required:
DevOps, Linux, AWS, Ansible, Jenkins, GIT, Terraform, CI, CD, Cloudformation, Typescript
Role Introduction
• This role involves guiding the DevOps team towards successful delivery of Governance and
toolchain initiatives by removing manual tasks.
• Operate toolchain applications to empower engineering teams by providing, reliable, governed
self-service tools and supporting their adoption
• Driving good practice for consumption and utilisation of the engineering toolchain, with a focus
on DevOps practices
• Drive good governance for cloud service consumption
• Involves working in a collaborative environment and focus on leading team and providing
technical leadership to team members.
• Involves setting up process and improvements for teams on supporting various DevOps tooling
and governing the tooling.
• Co-ordinating with multiple teams within organization
• Lead on handovers from architecture teams to support major project rollouts which require the
Toolchain governance DevOps team to operationally support tooling
What you will do
• Identify and implement best practices, process improvement and automation initiatives for
improvement towards quicker delivery by removing manual tasks
• Ensure best practices and process are documented for reusability and keeping up-to date on
good practices and standards.
• Re-usable automation and compliance service, tools and processes
• Support and management of toolchain, toolchain changes and selection
• Identify and implement risk mitigation plans, avoid escalations, resolve blockers for teams.
Toolchain governance will involve operating and responding to alerts, enforcing good tooling
governance by driving automation, remediating technical debt and ensuring the latest tools
are utilised and on the latest versions
• Triage product pipelines, performance issues, SLA/SLO breaches, service unavailable along
with ancillary actions such as providing access to logs, tools, environments.
• Involve in initial / detailed estimates during roadmap planning or feature
estimation/planning of any automation identified for a given toolset.
• Develop, refine, and tune integrations between various tools
• Discuss with Product Owner/team on any challenges from implementation, deployment
perspective and assist in arriving probable solution and escalate any risks to get them
resolved w.r.t DevOps toolchain.
• In consultation with Head of DevOps and other stake holders, prioritization of items, item-
task breakdown; accountable for squad deliverables for sprint
• Involve in reviewing current components and plan for upgrade and ensure its communicated
to wider audience within Organization
• Involve in reviewing access / role and enhance and automate provisioning.
• Identify and encourage areas for growth and improvement within the team e.g conducts
regular 1-2-1’s with squad members to provide support, mentoring and goal setting
• Involve in performance management ,rewards and recognition of team members, Involve in
hiring process.• Plan for upskill of team to know about tools and perform tasks. Ensure quicker onboarding
of new joiners/freshers to team to be productive.
• Review ticket metrics to measure the health of the project including SLAs and plan for
improvement.
• Requirement for on call for critical incidents that happen Out of Hours, based on tooling SLA.
This may include planning standby schedule for squad, carrying out retrospective for every
callout and reviewing SLIs/SLOs.
• Owns the tech/repair debt, risk and compliance for the tooling with respect to
infrastructure, pipelines, access etc
• Track optimum utilization of resources and monitor/track the delivery schedule
• Review solutions designs with the Architects / Principal DevOps Engineers as required
• Provide monthly reporting which align to DevOps Tooling KPIs
What you will have
• Candidate should have 8+ years of experience and Hands-on DevOps experience and
experience in team management.
• Strong communication and interpersonal skills, Team player
• Good working experience of CI/CD tools like Jenkins, SonarQube, FOSSA, Harness, Jira, JSM,
ServiceNow etc.
• Good hands on knowledge of AWS Services like EC2, ECS, S3, IAM, SNS, SQS, VPC, Lambda,
API Gateway, Cloud Watch, Cloud Formation etc.
• Experience in operating and governing DevOps Toolchain
• Experience in operational monitoring, alerting and identifying and delivering on both repair
and technical debt
• Experience and background in ITIL/ITSM processes. The candidate will ensure development
of the appropriate (ITSM) model and processes, based on the ITIL Service Management
framework. This includes the strategic, design, transition, and operation services and
continuous service improvement
• Provide ITSM leadership experience and coaching processes
• Experience on various tools like Jenkins, Harness, Fossa,
• Experience of hosting and managing applications on AWS/AZURE•
• Experience in CI/CD pipeline (Jenkins build pipelines)
• Experience in containerization (Docker/Kubernetes)
• Experience in any programming language (Node.js or Python is preferred)
• Experience in Architecting and supporting cloud based products will be a plus
• Experience in PowerShell & Bash will be a plus
• Able to self manage multiple concurrent small projects, including managing priorities
between projects
• Able to quickly learn new tools
• Should be able to mentor/drive junior team members to achieve desired outcome of
roadmap-
• Ability to analyse information to identify problems and issues, and make effective decisions
within short span
• Excellent problem solving and critical thinking
• Experience in integrating various components including unit testing / CI/CD configuration.
• Experience to review current toolset and plan for upgrade.
• Experience with Agile framework/Jira/JSM tool.• Good communication skills and ability to communicate/work independently with external
teams.
• Highly motivated, able to work proficiently both independently and in a team environment
Good knowledge and experience with security constructs –
Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Beng involved in Configuration Management, Web Services Architectures, DevOps Implementation, Build & Release Management, Database management, Backups, and Monitoring.
- Creating and managing CI/ CD pipelines for microservice architectures.
- Creating and managing application configuration.
- Researching and planning architectures and tools for smooth deployments.
- Logging, metrics and alerting management.
What you need to have:
- Proficient in Linux Commands line and troubleshooting.
- Proficient in designing CI/ CD pipelines using jenkins. Experience in deployment using Ansible.
- Experience in microservices architecture deployment, Hands-on experience on Docker, Kubernetes, EKS.
- Knowledge of infrastructure management tools (Infrastructure as cloud) such as terraform, AWS cloudformation etc.
- Proficient in AWS Services. Deployment, Monitoring and troubleshooting applications in AWS.
- Configuration management tools like ansible/chef/puppet.
- Proficient in deployment of applications behind load balancers and proxy servers such as nginx, apache.
- Proficient in bash scripting, python scripting is an advantage.
- Experience with Logging, Monitoring, and Alerting tools like ELK(Elastic-search, Logstash, Kibana), Nagios. Graylog, splunk Prometheus, Grafana is a plus.
- Proficient in Configuration Management.
Role and responsibilities
- Expertise in AWS (Most typical Services),Docker & Kubernetes.
- Strong Scripting knowledge, Strong Devops Automation, Good at Linux
- Hands on with CI/CD (CircleCI preferred but any CI/CD tool will do). Strong Understanding of GitHub
- Strong understanding of AWS networking and. Strong with Security & Certificates.
Nice-to-have skills
- Involved in Product Engineering

Must Have Skills
- AWS Solutions Architect and/or DevOps certification, Professional preferred
- BS level technical degree or equivalent experience; Computer Science or Engineering background preferred
- Hands-on technical expertise on Amazon Web Services (AWS) to include but not limited to EC2, VPC, IAM, Security groups, ELB/NLB/ALB, Internet gateway, S3, EBS and EFS.
- Experience in migration-deployment of applications to Cloud, re-engineering of application for cloud, setting up OS and app environments in virtualized cloud
- DevOps automation, CI/CD, infrastructure/services provisioning, application deployment and configuration
- DevOps toolsets to include Ansible, Jenkins and XLdeploy, XLrelease
- Deploy and configuration of Java/Wildfly, Springboot, JavaScript/Node.js and Ruby applications and middleware
- Scripting in Shell (bash) and Extensive Python
- Agile software development
- Excellent written, verbal communication skills, presentation, and collaboration skills - Team leadership skills
- Linux (RHEL) administration/engineering
Experience:
- Deploying, configuring, and supporting large scale monolithic and microservices based SaaS applications
- Working as both an infrastructure and application migration specialist
- Identifying and documenting application requirements for network, F5, IAM, and security groups
- Implementing DevOps practices such as infrastructure as code, continuous integration, and automated deployment
- Work with Technology leadership to understand business goals and requirements
- Experience with continuous integration tools
- Experience with configuration management platforms
- Writing and diagnosing issues with complex shell scripts
- Strong practical application development experience on Linux and Windows-based systems
DevOps Engineer Skills Building a scalable and highly available infrastructure for data science Knows data science project workflows Hands-on with deployment patterns for online/offline predictions (server/serverless)
Experience with either terraform or Kubernetes
Experience of ML deployment frameworks like Kubeflow, MLflow, SageMaker Working knowledge of Jenkins or similar tool Responsibilities Owns all the ML cloud infrastructure (AWS) Help builds out an entirely CI/CD ecosystem with auto-scaling Work with a testing engineer to design testing methodologies for ML APIs Ability to research & implement new technologies Help with cost optimizations of infrastructure.
Knowledge sharing Nice to Have Develop APIs for machine learning Can write Python servers for ML systems with API frameworks Understanding of task queue frameworks like Celery







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