Cloud Operations Manager at Acqueon Technology · Bengaluru (Bangalore) · 8 - 12 years · ₹25L - ₹35L / yr · Profitable · Posted 27 Jun 2022
- Design, Develop, deploy, and run operations of infrastructure services in the Acqueon AWS cloud environment
- Manage uptime of Infra & SaaS Application
- Implement application performance monitoring to ensure platform uptime and performance
- Building scripts for operational automation and incident response
- Handle schedule and processes surrounding cloud application deployment
- Define, measure, and meet key operational metrics including performance, incidents and chronic problems, capacity, and availability
- Lead the deployment, monitoring, maintenance, and support of operating systems (Windows, Linux)
- Build out lifecycle processes to mitigate risk and ensure platforms remain current, in accordance with industry standard methodologies
- Run incident resolution within the environment, facilitating teamwork with other departments as required
- Automate the deployment of new software to cloud environment in coordination with DevOps engineers
- Work closely with Presales, understand customer requirement to deploy in Production
- Lead and mentor a team of operations engineers
- Drive the strategy to evolve and modernize existing tools and processes to enable highly secure and scalable operations
- AWS infrastructure management, provisioning, cost management and planning
- Prepare RCA incident reports for internal and external customers
- Participate in product engineering meetings to ensure product features and patches comply with cloud deployment standards
- Troubleshoot and analyse performance issues and customer reported incidents working to restore services within the SLA
- Monthly SLA Performance reports
As a Cloud Operations Manager in Acqueon you will need….
- 8 years’ progressive experience managing IT infrastructure and global cloud environments such as AWS, GCP (must)
- 3-5 years management experience leading a Cloud Operations / Site Reliability / Production Engineering team working with globally distributed teams in a fast-paced environment
- 3-5 years’ experience in IAC (Terraform, K8)
- 3+ years end-to-end incident management experience
- Experience with communicating and presenting to all stakeholders
- Experience with Cloud Security compliance and audits
- Detail-oriented. The ideal candidate is one who naturally digs as deep as they need to understand the why
- Knowledge on GCP will be added advantage
- Manage and monitor customer instances for uptime and reliability
- Staff scheduling and planning to ensure 24x7x365 coverage for cloud operations
- Customer facing, excellent communication skills, team management, troubleshooting

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We are looking for a hands-on Senior AWS Cloud Engineer to lead the infrastructure build, optimization, automation, and production deployment of a Multi-Agent AI Chatbot Platform hosted on AWS. The development environment is already in place, and the successful candidate will drive the solution through testing, integrations, and production go-live.
Key Responsibilities
- Review, validate, and optimize existing Terraform code and AWS infrastructure.
- Establish and manage integrations with enterprise platforms such as ServiceNow, Workday, and other third-party systems.
- Design, build, and support secure, scalable, and highly available AWS environments.
- Implement and automate CI/CD pipelines and Infrastructure-as-Code practices.
- Lead infrastructure testing, performance tuning, and production readiness activities.
- Drive deployment and operationalization of the platform in the Production environment.
- Implement cloud governance, security, monitoring, and FinOps best practices.
- Troubleshoot and resolve complex cloud infrastructure issues.
Required Skills & Experience
- 10+ years of IT experience with strong expertise in AWS Cloud Engineering.
- Proven experience designing, deploying, and managing AWS production environments.
- Strong hands-on experience with Terraform and Infrastructure-as-Code.
- Experience with CI/CD pipeline automation and DevOps practices.
- Expertise in AWS services including VPC, IAM, EC2, S3, Lambda, CloudWatch, and networking.
- Experience in performance optimization, reliability, and cloud cost management (FinOps).
- Strong scripting and automation skills.
- Experience integrating enterprise applications through APIs and secure connectivity patterns.
Preferred Skills
- Experience supporting AI/GenAI, chatbot, or multi-agent platforms.
- AWS Certifications (Associate/Professional).
- Banking or Financial Services domain experience.
We are looking for a hands-on Senior AWS Cloud Engineer to lead the infrastructure build, optimization, automation, and production deployment of a Multi-Agent AI Chatbot Platform hosted on AWS. The development environment is already in place, and the successful candidate will drive the solution through testing, integrations, and production go-live.
Key Responsibilities
- Review, validate, and optimize existing Terraform code and AWS infrastructure.
- Establish and manage integrations with enterprise platforms such as ServiceNow, Workday, and other third-party systems.
- Design, build, and support secure, scalable, and highly available AWS environments.
- Implement and automate CI/CD pipelines and Infrastructure-as-Code practices.
- Lead infrastructure testing, performance tuning, and production readiness activities.
- Drive deployment and operationalization of the platform in the Production environment.
- Implement cloud governance, security, monitoring, and FinOps best practices.
- Troubleshoot and resolve complex cloud infrastructure issues.
Required Skills & Experience
- 10+ years of IT experience with strong expertise in AWS Cloud Engineering.
- Proven experience designing, deploying, and managing AWS production environments.
- Strong hands-on experience with Terraform and Infrastructure-as-Code.
- Experience with CI/CD pipeline automation and DevOps practices.
- Expertise in AWS services including VPC, IAM, EC2, S3, Lambda, CloudWatch, and networking.
- Experience in performance optimization, reliability, and cloud cost management (FinOps).
- Strong scripting and automation skills.
- Experience integrating enterprise applications through APIs and secure connectivity patterns.
Cloud Infrastructure Engineer – BANG | 10+ Years
Location: Bangalore
Experience: 10+ Years
Job Description:
- Design, implement, and manage cloud infrastructure across AWS/Azure/GCP environments.
- Strong experience in cloud architecture, compute, storage, networking, and security.
- Manage VMs, VPC/VNet, load balancers, DNS, DHCP, firewalls, and IAM.
- Hands-on experience with Windows/Linux servers, VMware, virtualization, and infrastructure operations.
- Automate infrastructure provisioning and configuration using Terraform, Ansible, or similar tools.
- Monitor infrastructure performance, availability, and capacity using tools such as Grafana, Prometheus, or CloudWatch/Azure Monitor.
- Handle incident management, troubleshooting, disaster recovery, backup, and high-availability requirements.
- Work with cross-functional teams to support cloud migration, infrastructure upgrades, and production environments.
- Ensure infrastructure follows security, compliance, and operational best practices.
Must-Have Skills:
Cloud Infrastructure | AWS/Azure/GCP | Networking | Linux/Windows | VMware | Terraform | Ansible | DNS/DHCP | IAM | Monitoring | Backup & DR
Job Summary
We are looking for an experienced AWS Cloud Engineer with strong expertise in AWS infrastructure, deployment, migration, and cloud operations. The candidate should have hands-on experience managing AWS services such as EC2, EBS, S3, EFS, and FSx, along with infrastructure provisioning, migration, troubleshooting, and optimization.
Key Responsibilities
- Design, deploy, configure, and manage AWS infrastructure environments.
- Perform application and infrastructure migration to AWS.
- Provision and manage EC2 instances, including configuration, scaling, patching, and troubleshooting.
- Manage EBS volumes, snapshots, backups, and storage performance.
- Configure and administer S3 buckets, storage policies, lifecycle management, and access controls.
- Manage EFS for scalable shared file storage.
- Implement and manage Amazon FSx file systems based on application requirements.
- Monitor AWS infrastructure performance, availability, and capacity.
- Troubleshoot infrastructure, networking, storage, and deployment-related issues.
- Implement security best practices including IAM, security groups, encryption, and access controls.
- Support backup, disaster recovery, high availability, and business continuity requirements.
- Optimize AWS resources for performance, scalability, reliability, and cost.
Mandatory Skills
- Strong hands-on experience in AWS Cloud Infrastructure.
- Expertise in EC2, EBS, S3, EFS, and FSx.
- Experience in AWS deployment and migration projects.
- Strong knowledge of AWS networking concepts such as VPC, Subnets, Route Tables, Security Groups, and Load Balancers.
- Experience with IAM and AWS security best practices.
- Good knowledge of AWS monitoring and troubleshooting.
- Experience with cloud infrastructure automation using Terraform or CloudFormation is preferred.
- Strong Linux administration and troubleshooting skills.
- Good understanding of backup, disaster recovery, and high-availability concepts
Location : Mumbai
Big Picture (The Opportunity) :
Are you looking for an opportunity to advance your Career? & If you are able to maintain a positive attitude even when everything goes wrong, if you are detail oriented and self motivated with a passion to learn and improve your skills and knowledge, we have a perfect job for you !
What do we want from you ? (Our Expectations) :
- Zero to 2 years experience in Linux Operating System.
- Flexible working hours - able to support occasional nights, weekends, and call-ins, able to quickly adapt to a constantly changing faced paced environment. Open to travel to sites.
- An ideal person who is excited and motivated about running and supporting a production - grade critical infrastructure and looks for opportunities to improve processes with automation.
What are you required to do ? (Your Responsibilities) :
- Proactively maintain and develop all linux infrastructure technology to maintain a 24*7*365 uptime service.
- Engineering of systems administration-related various solutions for our various SAAS products and projects as well as operational needs.
- Proactively monitoring system performance and capacity planning.
- Providing technical support to customers for Applications, Operating systems, and networking.
- Will also be the first point of contact for our clients, where installations are placed on a permanent basis, for basic troubleshooting and problem solving.
- Fault finding, analysis and logging information for reporting of performance exceptions.
- Maintain best practices on managing systems and services across all environments.
Skills & Qualification Required (Add Value) :
- Graduate - Preferred to have Bachelor‘s Degree in Engineering, Computer Science or related field.
- He / She should be familiar with the installation and configuration of Linux operating systems and setup and operation of TCP/IP networking on Linux systems also familiar with Internet concepts including SMTP, IMAP, POP, HTTP, DNS, LDAP and related protocols.
- You should possess excellent communication skills .
- Knowledge of Email concepts, Helpdesk Concept , VoIP Concept , Cloud computing will be an added advantage.
Location: Bangalore preferred / Hybrid as applicable
Experience: 3+ years
Education: B.E/B.Tech in Computer Science, Engineering or a related technical discipline
Salary: Above market standards, flexible for the right candidate
Career growth: Long-term opportunity with potential to lead DevOps architecture and cloud platform operations
About FrontM
FrontM builds software platforms for frontline workforces operating in remote and low-connectivity environments, with a strong focus on the maritime industry. The platform supports communication, collaboration, healthcare, learning, welfare and operational workflows across mobile, web, kiosk and connected device environments.
The platform runs across cloud infrastructure, constrained networks and specialised customer environments, requiring reliable DevOps practices, strong observability, secure architecture and careful operational discipline.
Role Summary
As a Senior DevOps Engineer, you will take ownership of FrontM’s AWS cloud infrastructure, CI/CD pipelines, platform reliability and technical operations. You will work closely with the VP of Delivery, CTO and CEO to maintain secure, scalable and high-availability infrastructure for FrontM’s production systems.
This role requires strong hands-on DevOps experience, broad AWS knowledge, Kubernetes experience and the ability to troubleshoot complex networking and production issues across multi-domain SaaS environments.
Key Responsibilities
Cloud Infrastructure & DevOps Architecture (≈45%)
· Own, maintain and improve AWS cloud infrastructure for FrontM platforms
· Create and maintain Terraform scripts for infrastructure deployment and management
· Manage Kubernetes workloads deployed within AWS EKS
· Support multi-zone AWS infrastructure design for availability, resilience and scale
· Maintain AWS services including Route 53, EC2, API Gateway, VPC, VPN, AWS Cognito, ElastiCache, DynamoDB and Lambda
· Contribute to DevOps architecture planning in line with FrontM’s platform roadmap
CI/CD, Operations & Platform Reliability (≈35%)
· Build, maintain and improve CI/CD pipelines for backend and platform services
· Oversee technical operations with hands-on administration, monitoring and release support
· Ensure continuous server uptime, stability, performance and maintainability
· Debug, respond to and restore system outages in production and staging environments
· Improve observability across infrastructure and applications, including migration from Elastic stack to logz.io
· Support backend stability, scale and performance across Node.js, Java and related services
Security, Networking & Production Support (≈20%)
· Maintain AWS security configurations, access controls and monitoring practices
· Support complex networking requirements across multi-domain SaaS implementations
· Troubleshoot network, infrastructure and access issues with internal teams and customer-side users
· Work with backend teams to support API integrations and infrastructure abstractions for complex requirements
· Document operational procedures, incident findings and technical support steps clearly
Required Technical Skills
Cloud Infrastructure & AWS
· Strong hands-on experience with AWS infrastructure and cloud operations
· Experience with Route 53, EC2, API Gateway, VPC, VPN, AWS Cognito, ElastiCache, DynamoDB and Lambda
· Experience with AWS security setup, monitoring and multi-zone infrastructure
· Ability to manage infrastructure using Terraform
Kubernetes, CI/CD & Observability
· Strong experience with Kubernetes, preferably AWS EKS
· Extensive CI/CD and DevOps experience
· Experience with infrastructure observability and application monitoring tools
· Ability to diagnose production bottlenecks, server failures and performance issues
Backend, Networking & SaaS Operations
· Experience supporting Node.js, Java and backend system procedures for stability and scale
· Good understanding of APIs, integrations and backend service dependencies
· Experience with complex networking and multi-domain SaaS implementations
· Ability to troubleshoot technical issues with non-technical end users
Nice to Have
· Experience with MongoDB clusters in MongoDB Atlas
Personal Attributes
· Strong ownership mindset for uptime, reliability and production stability
· Practical problem-solving approach with the ability to act quickly during incidents
· Clear written and spoken communication in English
· Ability to work independently and coordinate with senior management when required
· Comfortable working in fast-moving engineering teams
· Attention to detail in security, monitoring, documentation and operational processes
Why join FrontM?
Long-Term Career Growth
Opportunity to work on cloud infrastructure used by global maritime and remote workforce customers, with scope to grow into DevOps architecture and platform leadership roles.
Engineering Challenges That Matter
Work on infrastructure that supports applications used in remote, low-bandwidth and operationally demanding environments.
Broad Technical Ownership
Take responsibility across cloud infrastructure, Kubernetes, CI/CD, observability, networking, security and production reliability.
Apply now
Join a team focused on building reliable software infrastructure for real-world use cases and contribute to systems used across the global maritime workforce.
* Deploy and maintain company websites and HRM Cloud applications.
* Configure and manage cloud servers and Linux environments.
* Set up CI/CD pipelines using GitHub/GitHub Actions.
* Configure domains, DNS, SSL certificates, and HTTPS.
* Deploy frontend, backend/API, and database services.
* Configure production and staging environments.
* Manage Docker containers where required.
* Monitor server performance, uptime, logs, and application health.
* Implement regular database and server backups.
* Maintain security, access controls, firewalls, and server permissions.
* Troubleshoot deployment, server, network, and application issues.
* Work closely with Full-Stack Developers and QA teams.
* Maintain deployment documentation and technical procedures.
Required Skills
* AWS / Azure / DigitalOcean or equivalent cloud platform
* Linux server administration
* Git & GitHub
* CI/CD and GitHub Actions
* Docker
* Nginx / Apache
* DNS & domain configuration
* SSL/TLS and HTTPS
* Database deployment and backup
* Basic networking and security
* Monitoring and troubleshooting
* Experience deploying web applications to production
Preferred Skills
* Kubernetes
* Terraform / Infrastructure as Code
* Cloud security
* Load balancing
* Redis / caching
* PostgreSQL / MySQL / MongoDB
* Experience with Node.js, React, PHP/Laravel, or .NET applications
What We Offer
* Opportunity to work on HRM Cloud and SaaS products
* Exposure to real-world cloud infrastructure and production systems
* Remote/hybrid working opportunity
* Growth opportunities within the technology team
* Opportunity to work with an international product-focused company
How to Apply
Send your CV,GitHub profile, LinkedIn profile, and details of your previous cloud/DevOps projects.
Subject: Application – DevOps & Cloud Engineer
Job Summary
We are looking for an experienced SRE / DevOps Engineer with strong expertise in production support, site reliability engineering, cloud infrastructure, automation, and monitoring. The candidate should have experience maintaining highly available systems, troubleshooting production issues, and improving infrastructure reliability and performance.
Mandatory Skills
- Site Reliability Engineering (SRE)
- DevOps Engineering
- Production Support
- Linux Administration
- Cloud Infrastructure (AWS / Azure / GCP)
- Kubernetes and Docker
- CI/CD pipelines
- Monitoring and Observability
- Scripting using Python / Shell
- Incident Management and Root Cause Analysis
Key Responsibilities
- Monitor and maintain the availability, reliability, and performance of applications and infrastructure.
- Handle production incidents, troubleshoot issues, and perform root cause analysis.
- Manage and automate infrastructure deployment and operational tasks.
- Work with CI/CD pipelines and container orchestration platforms.
- Implement monitoring, alerting, and observability solutions.
- Collaborate with development and operations teams to improve system reliability.
- Support cloud infrastructure, Linux environments, and production deployments.
- Identify recurring issues and implement preventive measures to reduce downtime.
About Shopalyst:
Shopalyst offers a Discovery Commerce platform for digital marketers. Combining data, AI and deep integrations with digital media and e-commerce platforms, Shopalyst connects people with products they love. More than 500 marquee brands leverage our SaaS platform for data driven marketing and sales in 30 countries across Asia, Europe and Americas. We have offices in Fremont CA, Bangalore, and Trivandrum. Our company is backed by Kalaari Capital.
About the Role:
- This position is responsible for end to end management of Shopalyst's cloud infrastructure platform (AWS and Google Cloud).
- Candidate should have a bachelor's degree in Computer Science and Engineering (or equivalent) plus minimum 3+ years of experience in managing AWS cloud infrastructure.
Core responsibilities:
Infra management
- Review infrastructure change requests, suggest & implement optimal solution in terms of performance, maintainability & cost
- Keep the infrastructure updated/upgraded. This includes servers, operating system, packages and application software
- Maintain all infrastructure configuration as IaC (Infrastructure as Code)
Infra monitoring and site reliability
- Continuous monitoring of infrastructure and ensuring 24x7 availability
- Implement/maintain automated alerting mechanisms for handling infra outages
- Document and maintain infra recovery procedures, ensure successful backup of critical data
- Continuously monitor infra utilization and alert on when to scale up/scale down instances
Infra Security, Compliance & Certifications
- Infrastructure access management - ensure least privilege as the default policy. Review infra access periodically. Manage access to critical systems like AWS/Open VPN
- Adherence to CIS/AWS security benchmarks on AWS Security Hub
- Implement controls required for different attestations/certifications like SOC 2 Type 2,ISO 27xxx, PCI DSS etc
DevOps
- Enable CI/CD process for application deployment
Infra cost monitoring and optimisation
- Services-wise infrastructure cost monitoring analysis and optimisation
Infra trends and new services
- Evaluate new cloud services, analyse feasibility of adoption
Required Skills and Experience:
- AWS: 3+ years experience with using a broad range of AWS technologies (e.g. EC2,S3, ELB, VPC,Route 53, IAM, CloudWatch, CloudFront, RDS, Lambda, Glacier) to develop and maintain an Amazon AWS based cloud solution
- DevOps: Solid experience as a DevOps Engineer in a 24x7 uptime Amazon AWS environment, including automation experience with configuration management tools.
- Infra automation: Experience in Terraform/Ansible
- Scripting Skills: Strong scripting (e.g. Python) and automation skills.
- Operating Systems: Linux system administration and strong shell scripting skills
- Monitoring Tools: Experience with web servers (e.g. Nginx).
- Problem Solving: Ability to analyze and resolve complex infrastructure resource and application deployment issues.
Desired Skills (Not essential but beneficial to have):
- DB Skills: Basic DB administration experience - Cassandra, RDS, MySQL
- Search engines: Experience with search engines such as Apache Solr/Elastic Search
- Version Control: Experience administrating version control systems such as Git
Job Title : DevOps / Infrastructure Engineer
Experience : 3+ Years
Location : Gurugram Sector 48
Work Mode : 6 Days WFO (Monday to Saturday) / 01st & 03rd Saturdays are off
Employment Type : Full-time
Role Overview :
We are looking for a DevOps / Infrastructure Engineer with strong hands-on experience in Linux administration, Jenkins, Docker, networking, bare-metal servers, AWS, Redis, and MongoDB. The candidate should be capable of independently troubleshooting infrastructure, deployment, networking, and application-related issues in production environments.
Mandatory / Non-Negotiable Skills :
- Strong hands-on experience with Linux Administration & Troubleshooting.Strong experience with Jenkins and CI/CD pipelines.
- Hands-on experience with Docker and containerized environments.
- Strong understanding of Networking concepts – TCP/IP, DNS, HTTP/HTTPS, ports, routing, firewalls, load balancing, etc.
- Hands-on experience with Bare Metal Servers / Server Administration.
- Strong hands-on experience with AWS (EC2, VPC, IAM, Security Groups, Load Balancers, S3 & CloudWatch)
- Working knowledge of Redis
- Working knowledge of MongoDB
- Strong production troubleshooting and incident-resolution skills
Key Responsibilities :
- Manage, configure, monitor, and troubleshoot Linux and bare-metal servers
- Build, maintain, and troubleshoot Jenkins CI/CD pipelines
- Deploy, manage, and troubleshoot applications using Docker
- Manage and troubleshoot AWS infrastructure and services
- Configure and maintain networking, security groups, firewalls, ports, and connectivity
- Support and maintain Redis and MongoDB environments
- Perform server health checks, log analysis, performance troubleshooting, and incident resolution
- Work closely with development teams to support application deployments
- Identify root causes of infrastructure and production issues and implement preventive solutions
- Maintain infrastructure security, availability, and reliability
- Automate repetitive operational tasks wherever possible
Required Candidate Profile :
- 3+ years of relevant experience in DevOps, Infrastructure, System Administration, or related roles.
- Strong hands-on / production experience with all mandatory technologies.
- Good understanding of Linux systems and infrastructure.
- Strong troubleshooting and problem-solving abilities.
- Ability to take ownership of production infrastructure and deployment issues.
- Good communication and collaboration skills.











