Cloud Operations Manager

Role Overview:

As a DevOps Engineer (L2), you will play a key role in designing, implementing, and optimizing infrastructure. You will take ownership of automating processes, improving system reliability, and supporting the development lifecycle.

Key Responsibilities:

• Design and manage scalable, secure, and highly available cloud infrastructure.
• Lead efforts in implementing and optimizing CI/CD pipelines.
• Automate repetitive tasks and develop robust monitoring solutions.
• Ensure the security and compliance of systems, including IAM, VPCs, and network configurations.
• Troubleshoot complex issues across development, staging, and production environments.
• Mentor and guide L1 engineers on best practices.
• Stay updated on emerging DevOps tools and technologies.
• Manage cloud resources efficiently using Infrastructure as Code (IaC) tools like Terraform and AWS CloudFormation.

Qualifications:

• Bachelor’s degree in Computer Science, IT, or a related field.
• Proven experience with CI/CD pipelines and tools like Jenkins, GitLab, or Azure DevOps.
• Advanced knowledge of cloud platforms (AWS, Azure, or GCP) with hands-on experience in deployments, migrations, and optimizations.
• Strong expertise in containerization (Docker) and orchestration tools (Kubernetes).
• Proficiency in scripting languages like Python, Bash, or PowerShell.
• Deep understanding of system security, networking, and load balancing.
• Strong analytical skills and problem-solving mindset.
• Certifications (e.g., AWS Certified Solutions Architect, Kubernetes Administrator) are a plus.

What We Offer:

• Opportunity to work with a cutting-edge tech stack in a product-first company.
• Collaborative and growth-oriented environment.
• Competitive salary and benefits.
• Freedom to innovate and contribute to impactful projects.

Overview

adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job Description

We are looking for an experienced Technical Team Lead to guide a local IT Services Management Team and also acting as a software developer. In this role, you will be responsible for the application management of a B2C application to meet the agreed Service Level Agreements (SLAs) and fulfil customer expectations. 

Your Team will act as a on-call-duty team in the time between 6 pm to 8 am, 365 days a year. You will work together with the responsible Senior Project Manager in Germany. 

We are seeking a hands-on leader who thrives in both team management and operational development. Whether you have experience in DevOps and Backend or Frontend, your expertise in both leadership and technical skills will be key to success in this position.

Responsibilities:

Problem Management & Incident Management activities: Identifying and resolving technical issues and errors that arise during application usage. 

Release and Update Coordination: Planning and executing software updates, new versions, or system upgrades to keep applications up to date.

Change Management: Responsible for implementing and coordinating changes to the application, considering the impact on ongoing operations.

Requirements:

Education und Experience: A Bachelor’s or Master’s degree in a relevant field, with a minimum of 5 years of professional experience or equivalent work experience.

Skills & Expertise:

Proficient in ITIL service management frameworks.

Strong analytical and problem-solving abilities.

Experienced in project management methodologies (Agile, Kanban).

Leadership: Very good leadership skills with a customer orientated, proactive and results driven approach. 

Communication: Excellent communication, presentation, and interpersonal skills, with the ability to engage and collaborate with stakeholders.

Language: English on a C2 Level.

Skills & Requirements

kubeAPI high Kustomize high docker/container high Debug Tools openSSL high Curl high Azure Devops, Pipeline, Repository, Deployment, ArgoCD, Certificates: Certificate Management / SSL, LetsEncrypt, Linux Shell, Keycloak.

• 2+ years work experience in a DevOps or similar role
• Knowledge of OO programming and concepts (Java, C++, C#, Python)
• A drive towards automating repetitive tasks (e.g., scripting via Bash, Python, etc)
• Fluency in one or more scripting languages such as Python or Ruby.
• Familiarity with Microservice-based architectures
• Practical experience with Docker containerization and clustering (Kubernetes/ECS)
• In-depth, hands-on experience with Linux, networking, server, and cloud architectures.
• Experience with CI/CD tools Azure DevOps, AWS cloud formation, Lamda functions, Jenkins, and Ansible
• Experience with AWS, Azure, or another cloud PaaS provider.
• Solid understanding of configuration, deployment, management, and maintenance of large cloud-hosted systems; including auto-scaling, monitoring, performance tuning, troubleshooting, and disaster recovery
• Proficiency with source control, continuous integration, and testing pipelines
  
• Effective communication skills

• Deploy and maintain critical applications on cloud-native microservices architecture.
• Implement automation, effective monitoring, and infrastructure-as-code.
• Deploy and maintain CI/CD pipelines across multiple environments.
• Streamline the software development lifecycle by identifying pain points and productivity barriers and determining ways to resolve them.
• Analyze how customers are using the platform and help drive continuous improvement.
• Support and work alongside a cross-functional engineering team on the latest technologies.
• Iterate on best practices to increase the quality & velocity of deployments.
• Sustain and improve the process of knowledge sharing throughout the engineering team
• Identification and prioritization of technical debt that risks instability or creates wasteful operational toil.
• Own daily operational goals with the team.

Objectives :

• Building and setting up new development tools and infrastructure
• Working on ways to automate and improve development and release processes
• Testing code written by others and analyzing results
• Ensuring that systems are safe and secure against cybersecurity threats
• Identifying technical problems and developing software updates and ‘fixes’
• Working with software developers and software engineers to ensure that development follows established processes and works as intended
• Planning out projects and being involved in project management decisions

Daily and Monthly Responsibilities :

• Deploy updates and fixes
• Build tools to reduce occurrences of errors and improve customer experience
• Develop software to integrate with internal back-end systems
• Perform root cause analysis for production errors
• Investigate and resolve technical issues
• Develop scripts to automate visualization
• Design procedures for system troubleshooting and maintenance

Skills and Qualifications :

• Degree in Computer Science or Software Engineering or BSc in Computer Science, Engineering or relevant field
• 3+ years of experience as a DevOps Engineer or similar software engineering role
• Proficient with git and git workflows
• Good logical skills and knowledge of programming concepts(OOPS,Data Structures)
• Working knowledge of databases and SQL
• Problem-solving attitude
• Collaborative team spirit

Job Description:

• Hands on experience with Ansible & Terraform.
• Scripting language, such as Python or Bash or PowerShell is required and willingness to learn and master others. 
• Troubleshooting and resolving automation, build, and CI/CD related issues (in cloud environment like AWS or Azure).
• Experience with Kubernetes is mandate.
• To develop and maintain tooling and environments for test and production environments.
• Assist team members in the development and maintenance of tooling for integration testing, performance testing, security testing, as well as source control systems (that includes working in CI systems like Azure DevOps, Team City, and orchestration tools like Octopus).
• Good with Linux environment.

Job Description:

Mandatory Skills:

Should have strong working experience with Cloud technologies like AWS and Azure.

Should have strong working experience with CI/CD tools like Jenkins and Rundeck.

Must have experience with configuration management tools like Ansible.

Must have working knowledge on tools like Terraform.

Must be good at Scripting Languages like shell scripting and python.

Should be expertise in DevOps practices and should have demonstrated the ability to apply that knowledge across diverse projects and teams.

Preferable skills:

Experience with tools like Docker, Kubernetes, Puppet, JIRA, gitlab and Jfrog.

Experience in scripting languages like groovy.

Experience with GCP

Summary & Responsibilities:

 Write build pipelines and IaaC (ARM templates, terraform or cloud formation).

 Develop ansible playbooks to install and configure various products.

 Implement Jenkins and Rundeck jobs( and pipelines).

 Must be a self-starter and be able to work well in a fast paced, dynamic environment

 Work independently and resolve issues with minimal supervision.

 Strong desire to learn new technologies and techniques

 Strong communication (written / verbal ) skills

Qualification:

Bachelor's degree in Computer Science or equivalent.

4+ years of experience in DevOps and AWS.

2+ years of experience in Python, Shell scripting and Azure.

• 3-6 years of relevant work experience in a DevOps role.
• Deep understanding of Amazon Web Services or equivalent cloud platforms.
• Proven record of infra automation and programming skills in any of these languages - Python, Ruby, Perl, Javascript.
• Implement DevOps Industry best practices and the application of procedures to achieve a continuously deployable system
• Continuously improve and increase the capabilities of the CI/CD pipeline
• Support engineering teams in the implementation of life-cycle infrastructure solutions and documentation operations in order to meet the engineering departments quality and standards
• Participate in production outages and handle complex issues and works towards resolution