Cloud Operations Manager

at Acqueon Technology

Cloud Operations Manager

Acqueon Technology

Company

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Cloud Operations Manager

at Acqueon Technology

Posted by Rishav Rahul

8 - 12 yrs

₹25L - ₹35L / yr

Bengaluru (Bangalore)

Skills

Docker

Kubernetes

DevOps

Amazon Web Services (AWS)

Windows Azure

Google Cloud Platform (GCP)

Architecting

Design, Develop, deploy, and run operations of infrastructure services in the Acqueon AWS cloud environment
Manage uptime of Infra & SaaS Application
Implement application performance monitoring to ensure platform uptime and performance
Building scripts for operational automation and incident response
Handle schedule and processes surrounding cloud application deployment
Define, measure, and meet key operational metrics including performance, incidents and chronic problems, capacity, and availability
Lead the deployment, monitoring, maintenance, and support of operating systems (Windows, Linux)
Build out lifecycle processes to mitigate risk and ensure platforms remain current, in accordance with industry standard methodologies
Run incident resolution within the environment, facilitating teamwork with other departments as required
Automate the deployment of new software to cloud environment in coordination with DevOps engineers
Work closely with Presales, understand customer requirement to deploy in Production
Lead and mentor a team of operations engineers
Drive the strategy to evolve and modernize existing tools and processes to enable highly secure and scalable operations
AWS infrastructure management, provisioning, cost management and planning
Prepare RCA incident reports for internal and external customers
Participate in product engineering meetings to ensure product features and patches comply with cloud deployment standards
Troubleshoot and analyse performance issues and customer reported incidents working to restore services within the SLA
Monthly SLA Performance reports

As a Cloud Operations Manager in Acqueon you will need….

8 years’ progressive experience managing IT infrastructure and global cloud environments such as AWS, GCP (must)
3-5 years management experience leading a Cloud Operations / Site Reliability / Production Engineering team working with globally distributed teams in a fast-paced environment
3-5 years’ experience in IAC (Terraform, K8)
3+ years end-to-end incident management experience
Experience with communicating and presenting to all stakeholders
Experience with Cloud Security compliance and audits
Detail-oriented. The ideal candidate is one who naturally digs as deep as they need to understand the why
Knowledge on GCP will be added advantage
Manage and monitor customer instances for uptime and reliability
Staff scheduling and planning to ensure 24x7x365 coverage for cloud operations
Customer facing, excellent communication skills, team management, troubleshooting

Design, Develop, deploy, and run operations of infrastructure services in the Acqueon AWS cloud environment
Manage uptime of Infra & SaaS Application
Implement application performance monitoring to ensure platform uptime and performance
Building scripts for operational automation and incident response
Handle schedule and processes surrounding cloud application deployment
Define, measure, and meet key operational metrics including performance, incidents and chronic problems, capacity, and availability
Lead the deployment, monitoring, maintenance, and support of operating systems (Windows, Linux)
Build out lifecycle processes to mitigate risk and ensure platforms remain current, in accordance with industry standard methodologies
Run incident resolution within the environment, facilitating teamwork with other departments as required
Automate the deployment of new software to cloud environment in coordination with DevOps engineers
Work closely with Presales, understand customer requirement to deploy in Production
Lead and mentor a team of operations engineers
Drive the strategy to evolve and modernize existing tools and processes to enable highly secure and scalable operations
AWS infrastructure management, provisioning, cost management and planning
Prepare RCA incident reports for internal and external customers
Participate in product engineering meetings to ensure product features and patches comply with cloud deployment standards
Troubleshoot and analyse performance issues and customer reported incidents working to restore services within the SLA
Monthly SLA Performance reports

As a Cloud Operations Manager in Acqueon you will need….

8 years’ progressive experience managing IT infrastructure and global cloud environments such as AWS, GCP (must)
3-5 years management experience leading a Cloud Operations / Site Reliability / Production Engineering team working with globally distributed teams in a fast-paced environment
3-5 years’ experience in IAC (Terraform, K8)
3+ years end-to-end incident management experience
Experience with communicating and presenting to all stakeholders
Experience with Cloud Security compliance and audits
Detail-oriented. The ideal candidate is one who naturally digs as deep as they need to understand the why
Knowledge on GCP will be added advantage
Manage and monitor customer instances for uptime and reliability
Staff scheduling and planning to ensure 24x7x365 coverage for cloud operations
Customer facing, excellent communication skills, team management, troubleshooting

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About Acqueon Technology

Founded :

2005

Type :

Product

Size :

100-500

Stage :

Profitable

About

Acqueon offers omnichannel campaign management software for sales, service, and collections. Acqueon uses Predictive Dialing and AI to optimize outreach.

Basavaraj C

Connect

Rishav Rahul

Connect

Priya Palani

Connect

Company social profiles

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About the Role

Key Responsibilities

Architect, deploy, and maintain scalable, highly available infrastructure across both public cloud (AWS, Azure, GCP) and private cloud platforms (OpenStack, VMware vSphere/Tanzu, Nutanix, or similar).
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5+ years of experience in DevOps, SRE, or Platform Engineering roles, with at least 2 years at a senior level.
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Expertise in implementing and managing Devops CI/CD pipeline. ( either using Jenkins or Azure DevOps )
At least one AWS or Azure Certification
Terraform Scripting
Hands-on experience with git and source code management and release management.
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A programming language like Java, Go , NodeJS is a nice to have.

What you’ll get in return

Work Permit for United Kingdom ( tier 2 visa ) total duration of visa will be 5 years ( first 2 years and then 3 year extension)
At the end of the 5 years you will be eligible for British Citizenship by applying for Indefinite leave to remain in the UK
Learn new technologies - We won’t ever expect you to do the same thing day in day out; we want to
give you the chance to explore the latest techniques to solve challenging technical problems and help
you become the best developer you can be.
Join a growing agile team that are consistently delivering.
Technical Development Program

Diversity Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the
basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Direct Message

Expertise in implementing and managing Devops CI/CD pipeline. ( either using Jenkins or Azure DevOps )
At least one AWS or Azure Certification
Terraform Scripting
Hands-on experience with git and source code management and release management.
Experience in DevOps automation tools. And Very well versed with DevOps principles and the Agile Frameworks.
Working knowledge of scripting using shell, Python, Gradle, Yaml, Ansible or puppet or chef.
Working knowledge of build systems for various technologies like npm, maven etc.
Experience and good understanding in any of Cloud platforms like AWS, Azure or Google cloud.
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Proficient in troubleshooting skills with proven abilities in resolving complex technical issues. Experience with working with ticketing tools (Jira & Service now)
A programming language like Java, Go , NodeJS is a nice to have.

What you’ll get in return

Work Permit for United Kingdom ( tier 2 visa ) total duration of visa will be 5 years ( first 2 years and then 3 year extension)
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Learn new technologies - We won’t ever expect you to do the same thing day in day out; we want to
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Join a growing agile team that are consistently delivering.
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Direct Message

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What you do :

Developing automation for the various deployments core to our business
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Ability to work with a wide variety of open source technologies and tools
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Degree in Computer Engineering or Computer Science
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Comfortable working in an open, collaborative environment, reaching across functional.

Our Offering :

True start-up experience - no bureaucracy and a ton of tough decisions that have a real impact on the business from day one.
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Awesome benefits, social gatherings, etc.
Work with intelligent, fun and interesting people in a dynamic start-up environment.

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Experience with Scrum/Agile methodology.
Good understanding of core AWS services, uses, and basic AWS architecture best practices (including security and scalability)
Experience with AWS Data Storage Tools.
Experience in Configure and implement AWS tools such as CloudWatch, CloudTrail and direct system logs for monitoring.
Experience working with GIT, or similar tools.
Ability to communicate and represent AWS Recommendations and Standards.

The following areas are highly advantageous:

Experience with Docker

Experience with PostgreSQL database

Your skills and experience should cover:

5+ years of experience with developing, deploying, and debugging solutions on the AWS platform using ALL AWS services such as S3, IAM, Lambda, API Gateway, RDS, Cognito, Cloudtrail, CodePipeline, Cloud Formation, Cloudwatch and WAF (Web Application Firewall).
Amazon Web Services (AWS) Certified Developer: Associate, is required; Amazon Web Services (AWS) DevOps Engineer: Professional, preferred.
5+ years of experience using one or more modern programming languages (Python, Node.js).
Hands-on experience migrating data to the AWS cloud platform
Experience with Scrum/Agile methodology.
Good understanding of core AWS services, uses, and basic AWS architecture best practices (including security and scalability)
Experience with AWS Data Storage Tools.
Experience in Configure and implement AWS tools such as CloudWatch, CloudTrail and direct system logs for monitoring.
Experience working with GIT, or similar tools.
Ability to communicate and represent AWS Recommendations and Standards.

The following areas are highly advantageous:

Experience with Docker

Experience with PostgreSQL database

Senior Manager, Site Reliability Engineering

at Adobe Systems

7 recruiters

Posted by Anil Kumar

Noida, NCR (Delhi | Gurgaon | Noida)

11 - 17 yrs

₹40L - ₹80L / yr

DevOps

SRE

Amazon Web Services (AWS)

Adobe - An Award-Winning Employer Adobe believes in hiring the very best. We are known for our vibrant, dynamic and rewarding workplace where personal and professional fulfillment and company success go hand in hand. We take pride in creating exceptional work experiences, encouraging innovation and being involved with our employees, customers, and communities. We invite you to discover what makes Adobe a place where exceptional people thrive. Click this link to experience A Day in the Life at Adobe: http://www.adobe.com/aboutadobe/careeropp/fma/dayinthelife/ About Technical Operations: Adobe Technical Operations supports the Adobe Marketing Cloud's design, delivery, and operation. We’re a global team of over 200 smart, passionate people. We work with Development and Product Management to balance scope, quality, and time to market for our industry leading SaaS solutions. Our multiple groups include Security, Networking, Storage, Data Center Operations, 24x7 NOC, Systems Engineering, and Application Development. We work with a wide variety of technologies - we are a collection of organic and acquired products and services. We focus on building services that Development and Operations can reuse to encourage speed, consistency and value creation. Responsibilities • Develop the solutions to maintain and optimize the availability and performance of services to ensure a fantastic, reliable experience for our customers. • Envision, design and build the tools and solutions to keep the services healthy and responsive • Continuously improve the techniques and processes used in Operations to optimize the costs and increase the productivity • Evaluate and utilize the newer technologies coming in the industry to keep the solution on the cutting edge • Collaborate across different teams – development, quality engineering, product management, program management etc to ensure the true devops culture to get the right systems and solutions in place for agile delivery of a growing portfolio of SaaS applications, product releases and infrastructure optimizations • Effectively work across multiple timezones to collaborate with peers in other geographies • Handle escalations from different quarters – customers, client care and engineering teams, resolve the issues and effectively communicate the status across the board • Create a culture that supports innovation and creativity while delivering high volume in a predictable and reliable way. • Keep the team motivated to go beyond the expected in execution and thought leadership.