AI/ML Engineer

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects. 
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.
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Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

A very challenging role with opportunities to work on new technologies and application. Only those who challenge themselves and ever willing to learn

Key Responsibilities:

• Must be proficient in Angular V18 and have working knowledge of React.js.
• Candidate should have good exposure in developing modern web applications.
• Strong proficiency in JavaScript / TypeScript, HTML5, CSS3, and Angular Material.
• Good knowledge of integrating external REST APIs for application integration.
• Good understanding of AJAX, JavaScript DOM manipulation, and Responsive Design.
• Proven debugging and troubleshooting skills.
• Designing and developing user interfaces using Angular and React best practices.
• Experience with Git version control.
• Extensive experience with Angular framework, its best practices, and commonly used modules.
• Ability to maintain clean, scalable, and consistent project dependencies.
• Build reusable, testable, and efficient code.
• Work on bug fixes and improve application performance.
• Optimize applications for maximum speed and scalability.
• Exposure to rapid AI development and prototyping tools such as Replit, Lovable, or similar AI-assisted development platforms.

Key Skills

• Angular
• React.js
• JavaScript / TypeScript
• HTML5
• CSS3
• Angular Material
• REST API Integration
• Git
• AI Prototyping Tools (Replit, Lovable, etc.)

Position: Full Stack BlockChain Developer

Location: Remote ( Work from Home)

Job Details:-

• Expert with DeFi, NFT and latest Crypto Concepts. Should have working experience on these concepts
• Strong knowledge with Smart Contract best practices
• Experience with React JS & Node JS Required (We prefer MERN Stack). Having TypeScript experience would an advantage
• If you have an understanding of AWS and how setup and deployment of Project elements work, would be an advantage.
• Knowledge of GitHub is must.

 Roles & Responsibilities:

• Handle the solidity
• Should be able to write smart contracts

 Specfic Skill set required: Exp. In working polka dot & binance smart chains will be advantage.    

If you posses the above mentioned required skill sets & want to grow along with our fast paced growing Organisation then please share your updated CV.         

We are hiring a SAP BTP CAPM Consultant with a minimum of 6 years of experience in building applications using SAP’s Cloud Application Programming Model (CAPM). Strong hands-on experience with Node.js or Java in BTP, OData services, and deployment in Cloud Foundry is required. Experience with SAP HANA DB and BAS (Business Application Studio) is preferred.

Core Responsibilities :

● Be able to create a pipeline of leads based on the target parameters set by the organization, conduct ongoing market research to identify opportunities and map prospects, identify decision makers and effectively reach-out to them.

● Identify business opportunities by prospecting / evaluating contactee’s position in the industry; researching and analyzing sales options.

● Learn how Sigma Infosolutions works from the ground up and build the foundation for your career with us;

● Be the first point of contact for the company, responsible for developing prospects

● Identify key players, researching and obtaining business requirements, and presenting solutions to begin sales cycle

● Profile strategic accounts identifying key individuals, researching and obtaining business requirements and presenting solutions to start the sales cycle

● Set appointments for Sigma Infosolutions sales team when a lead reaches a qualified stage leading to hand-off to sales teams

● Research your target companies and prepare executive summaries to turn your Sales Executive into a guru ahead of their calls;

● Drive attendance for webinars and live seminars, set meetings for conferences

● Collaborate with sales and marketing team members on strategic sales approach

● Ensure successful follow through of sales cycle by maintaining accurate activity and lead qualification information in CRM application

● Good understanding of tools and processes for market research and lead generation through Email Campaigns, LinkedIn, Cold calling etc.

● Follows up and maintains relationships with new leads and existing potentials by providing support, information, and guidance; researching and recommending new opportunities.

● Collate, Manage and generate report day-to-day data related to prospects,

opportunities, proposals, etc. using formats and tools prescribed by the team.

● Market Company’s posts on Social Media Platforms & Competition research about the services being offered by the company

● Experience in IT services sales for the International Market with preference to USA

● He/She should be highly self-motivated, target driven and able to work independently

Requirements / Skills / Need to have:

● 6+ years of successful experience in telemarketing, preferably in IT solutions / services (Candidates with experience in either ecommerce / fintech solutions will be preferred)

● Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence

● Demonstrated success in prospecting through Sales Navigator - LinkedIn, Personalised emails, Emailer Campaigns

● Highly organized with good time management skills.

● Strong attention to detail and Great active-listening skills.

● Ability to maintain a positive attitude in the face of rejection or criticism.

● Experience collaborating with internal and cross-functional teams.

● Extremely self-motivated with a diligent work ethic

● Great number sense and mathematical ability.

● Strong desire and ability to move up within the sales vertical of the organization

● High level of integrity and strong commitment to building a successful company

● Ability to work independently as well as part of a team in a fast-paced environment

● Adept computer skills including proficiency with Microsoft Office

● Experience with CRM applications like ZOHO, Hubspot or Salesforce

● Bachelor’s degree strongly preferred, high school diploma or equivalent required

● Aptitude to manage numerous requests and time demands concurrently, while achieving production goals from assigned territory or set of accounts

● Promotes a strong sense of urgency for reaching goals and key deliverables. Acts without being told what to do. Brings new ideas to the company

● Contributes fully to the team effort and plays an integral part in the smooth running of teams without necessarily taking the lead

● Drive, Grit, Team Oriented: strong desire to compete and win

● BA/BS/MBA degree or relevant experience

● Experience in planning, call control, opportunity qualification, account development

● Excellent telephone presence with demonstrated skills including the ability to engage in meaningful conversations

● Must be an excellent problem-solver and willing to collaborate in an exceedingly competitive environment

We are looking for an experienced and result-driven Digital Marketing Executive to join our awesome marketing team! As a Digital Marketing Executive at our company, you will be responsible for setting up, implementing and managing the overall company's digital marketing strategy.

Digital marketing strategies are extremely important for our company's success, so your role will play a crucial role in achieving our business goals and objectives.

We are expecting you to have experience and a big passion for digital technologies and all digital marketing channels.

Digital Marketing Executive duties and responsibilities

• Build, plan and implement the overall digital marketing strategy
• Manage the strategy
• Manage and train the rest of the team
• Stay up to date with the latest technology and best practices
• Manage all digital marketing channels
• Measure ROI and KPIs
• Prepare and manage a digital marketing budget
• Oversee all the company's social media accounts
• Manage and improve online content, considering SEO and Google Analytics
• Build an inbound marketing plan
• Forecast sales performance trends
• Motivate the digital marketing team to achieve goals
• Monitor competition and provide suggestions for improvement

Digital Marketing Executive requirements

• 2 years of experience as a Digital Marketing Executive
• 2 years of experience in developing and implementing digital marketing strategies
• Good knowledge of all different digital marketing channels
• Should have experience and very well knowledge in In -organic campaigns and in paid promotions.
• Good knowledge and experience with online marketing tools and best practices
• 2 years of hands-on experience with SEO/SEM, Google Analytics and CRM software
• Familiarity with web design
• Sense of ownership and pride in your performance and its impact on a company’s success
• Critical thinking and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• BSc degree in Marketing, Digital technologies or relevant field

• Experience working on React Native.
• Design and build applications for the iOS platform.
• Ensure the performance, quality, and responsiveness of applications.
• Collaborate with a team to define, design, and ship new features.
• Identify and correct bottlenecks and fix bugs.
• Help maintain code quality, organization, and automatization.
• Responsible for building native applications that can run on multiple platforms such as Android or iOS.
• Experience in handling a team. 
• Experience in flutter.

**About Company**
SleepyCat is India's First Mattress-In-A-Box brand! We deliver luxury mattresses, at a fraction of the usual cost, straight from our factory to your doorstep in an easy-to-carry package. 
In sleepycat we constantly thrive to make our products and customer experience better using technology.

**About Role**
We are currently looking out for a frontend developer who is motivated to learn and work on challenging projects. You should have a product mindset with great technical skills. In sleepycat we promote new and fresh ideas which can directly or indirectly help customer experience and sales. Sleepycat provides to you platform to bring your thoughts into action and implement them.

Technical skills required (expertise in atleast two of these): Javascript, CSS, PHP

**Personal and Domain Growth Initiatives**
1. In SleepyCat we promote career growth. Once you are settled and have completely owned the system you are hired for, you have the freedom to pick some other technologies inside SC. You will be given time to learn and contribute. Right now we have Web Development (PHP/JS), ReactJS and Ruby on Rails. So you have the freedom to utilize 30% of your time on any of these languages if you wish to and remaining 70% on your primary domain.
2. We also promote self-growth. You can utilize 10% of your time to learn any skill you want and we will help you with that. It is not restricted to the tech domain, could be anything from marketing to sales to personality development.

**Interview Process Details**
***Technical Round 1: Development Knowledge Round***
We will test your skills in 3 domains
understanding an existing written code and ability to make changes
coding a logical question to test basic coding skills
ability to think of test cases to write a full proof code
***Technical Round 2: Coding Round***
45 minutes coding round where you will be required to code live sharing your screen. On the spot problem will be given.

**Additional details**
Website: https://sleepycat.in/
Work Culture: 6 days(All Saturday half day)
Office Location: 91Springboard, Kalina, Mumbai
Employee Strength: 40+ Employees
Founded: 2017
Funding: $1.6 Million

Read about Sleepycat and funding on Crunchbase: https://www.crunchbase.com/organization/sleepycat
Learn what employees say about Sleepycat on Glassdoor: https://tinyurl.com/r9oqfkl
Checkout what people say about SleepyCat products on Google: https://tinyurl.com/rco3nqr