AI Engineer

Job Description – AI Engineer (End-to-End Development & Deployment)

Role Summary

We are looking for an AI Engineer with hands-on experience in designing, developing, deploying, and maintaining Generative/Agentic AI solutions in production. The ideal candidate should have end-to-end ownership of AI applications, from development to deployment, monitoring, and optimization.

Key Responsibilities

●        Design, build, and deploy Generative/Agentic AI solutions.

●        Develop applications using LLMs, RAG, AI agents, and vector databases.

●        Build scalable APIs and integrate AI solutions with enterprise applications.

●        Implement CI/CD pipelines, containerization, and MLOps best practices.

●        Monitor, optimize, and maintain production AI systems.

●        Collaborate with cross-functional teams to deliver business-driven AI solutions.

Required Skills

●       Strong programming skills in Python.

●       Experience with vector databases (e.g., Pinecone, FAISS, ChromaDB) and graph memory systems

●       Knowledge of atleast one agent development framework: Google ADK (preferred), LangChain/LangGraph/LlamaIndex, CrewAI

●       Experience with LLMs, RAG, GenAI, AgenticAI Agents

●       Hands-on experience with FastAPI, and REST APIs.

●       Knowledge of Docker, Kubernetes, Git, CI/CD.

●       Experience with AWS, Azure, or GCP. 

●       Experience with security compliance, monitoring and observability tools such as AWS CloudWatch, Azure Monitor, Google Cloud Monitoring.

Role Overview

We are looking for an experienced AI/ML Engineer with strong expertise in Python, Generative AI, LLMs, LangChain, and LangGraph. The candidate will be responsible for designing and developing AI-powered applications, intelligent agents, and scalable LLM-based solutions.

Key Responsibilities

• Design and develop AI/ML and Generative AI applications using Python and modern LLM technologies.
• Build LLM-based applications and AI agents using LangChain and LangGraph.
• Develop agentic workflows involving tool calling, memory, reasoning, and multi-step orchestration.
• Integrate LLMs such as OpenAI, Azure OpenAI, Anthropic, Gemini, or other foundation models.
• Develop RAG (Retrieval-Augmented Generation) pipelines using vector databases.
• Work with embeddings, prompt engineering, semantic search, and document processing.
• Develop scalable APIs and backend services using Python, FastAPI, or Flask.
• Build and integrate AI solutions with existing applications and enterprise systems.
• Deploy and maintain AI/ML solutions on cloud platforms.
• Collaborate with data scientists, software engineers, and product teams to develop business-focused AI solutions.

Required Skills

• Strong hands-on experience in Python programming.
• Strong experience in AI/ML and Generative AI.
• Hands-on experience with LLMs and LLM-based application development.
• Strong experience with LangChain and/or LangGraph.
• Experience building AI Agents / Agentic AI workflows.
• Strong understanding of RAG, embeddings, vector databases, and prompt engineering.
• Experience with vector databases such as FAISS, Pinecone, Chroma, Weaviate, or Azure AI Search.
• Experience developing REST APIs using FastAPI/Flask.
• Good understanding of Machine Learning, NLP, and deep learning concepts.
• Experience with Azure / AWS / GCP cloud platforms.

Good to Have

• Experience with multi-agent systems and agent orchestration.
• Knowledge of MLOps / LLMOps.
• Experience with Docker, Kubernetes, and CI/CD.
• Knowledge of LLM evaluation, monitoring, observability, and AI governance.
• Experience with Azure OpenAI, Azure AI Foundry, or AWS Bedrock.

Job Description:

We are looking for a hands-on AI Engineer with experience in Generative AI and Agentic AI to build and deploy production-ready AI solutions.

Key Responsibilities:

• Develop and deploy GenAI and Agentic AI applications.
• Build RAG pipelines, LLM workflows, and AI agents.
• Develop solutions using Python, LangChain, LangGraph, LlamaIndex, or similar frameworks.
• Implement tool calling, context retrieval, and LLM orchestration.
• Integrate AI solutions with APIs and cloud platforms.
• Work with AWS/Azure/GCP, Docker, and CI/CD.

Required Skills:

• Strong Python programming skills.
• 3+ years of GenAI/Agentic AI experience.
• RAG and LLM orchestration.
• LangChain / LangGraph / LlamaIndex / AutoGen / CrewAI / Semantic Kernel.
• MCP and A2A knowledge.
• Cloud, APIs, Docker, and CI/CD experience.

Preferred Experience:

Hands-on experience building and deploying production-ready AI solutions.

Job Title: Senior AI/ML Engineer

Company: Timble Technologies Pvt. Ltd

Location: Gurugram (Hybrid)

Experience: 2 TO 5 Years

About Us

Timble Glance is a high-growth AI RegTech and B2B SaaS company catering to top-tier BFSI and enterprise clients. We build cutting-edge systems powering 30+ high-scale APIs for digital identity verification, fraud detection, document intelligence, and compliance automation.

Role Overview

We are looking for a hands-on Senior AI/ML Engineer to design, develop, and productionize high-throughput AI/ML and Generative AI systems. You will own the full lifecycle—from problem formulation and data pipelines to deep learning architectures, RAG systems, LLMOps, and model governance—delivering sub-second latency and high reliability across our enterprise products.

Key Responsibilities

·       Model Architecture & Deployment: Design, train, and deploy production-scale ML/Deep Learning and GenAI systems (computer vision, document intelligence, OCR, NLP, fraud risk classification, and LLM applications).

·       GenAI & LLM Solutions: Develop robust LLM workflows including prompt engineering, fine-tuning, RAG pipelines, semantic search, vector indexing (Pinecone/Milvus/Chroma), and safety guardrails.

·       Pipelines & Engineering: Build performant feature extraction and data pipelines; write modular, vectorized, production-grade Python (NumPy, Pandas) and advanced SQL.

·       MLOps & Monitoring: Establish end-to-end MLOps/LLMOps standards—model registries, CI/CD, experiment tracking, drift detection, A/B testing, latency optimization, and cost governance.

·       Responsible AI & Security: Ensure model decisions comply with enterprise data security, privacy standards, and auditability required by the BFSI sector.

·       Collaboration & Ownership: Translate complex business requirements into technical roadmaps, conduct rigorous code reviews, and mentor junior engineers.

Required Qualifications & Skills

·       Education: B.Tech / M.Tech in Computer Science, AI/ML, Mathematics, or a related field—Tier-1 institutes (IIT, IIIT, NIT) strongly preferred.

·       Experience: 2+ years of hands-on experience developing, deploying, and maintaining ML/Deep Learning or GenAI models in production environments.

·       GenAI & NLP Stack: Hands-on experience with LLMs, embeddings, RAG architectures, and frameworks such as LangChain, LlamaIndex, or Hugging Face.

·       Deep Learning Frameworks: Strong proficiency in PyTorch or TensorFlow, with deep knowledge of transformer architectures and modern NLP/CV models.

·       Software & Data Engineering: Expert-level Python skills (pytest, Git, OOP, asynchronous programming), solid SQL proficiency, and familiarity with data workflows.

·       Deployment & Cloud: Practical exposure to cloud platforms (AWS/GCP), containerization (Docker), API frameworks (FastAPI/Flask), and basic orchestration (Kubernetes).

Preferred Qualifications

·       Prior domain experience in Fintech, RegTech, Identity Verification (KYC/AML), Fraud Intelligence, or B2B SaaS.

·       Experience optimizing models for low latency and inference cost (e.g., ONNX, TensorRT, model quantization).

·       Familiarity with workflow orchestrators such as Airflow, Prefect, or Kubeflow.

Role Overview 

We are looking for an AI Engineer to design, build, and ship production AI systems, including agentic AI applications, for enterprise clients. This is a hands-on engineering role: you will write production code, build and evaluate models and agents, and work closely with architects and product teams to take solutions from prototype to scale. 

Key Responsibilities 

Design and build agentic AI systems: agent workflows, tool/function-calling, memory, and human-in-the-loop patterns. Build and productionise RAG pipelines, prompt-based applications, and LLM integrations across providers. Develop and maintain data and ML pipelines: feature engineering, model training, evaluation, and monitoring. Integrate AI systems with enterprise applications (CRMs, ERPs, ITSM tools) via APIs, events, and MCP-based tool servers. Implement guardrails, prompt-injection defences, and evaluation frameworks to keep AI systems safe and reliable in production. 

Write clean, tested, production-grade code and participate actively in code and design reviews. 

Collaborate with architects, product managers, and delivery teams to translate requirements into working AI solutions. Troubleshoot and optimise AI systems for accuracy, latency, and cost in production. 

Required Qualifications 

8–12 years of hands-on software engineering experience, with a strong, unbroken technical track record. Hands-on experience building and shipping AI/ML systems in production, not just POCs. 

Practical experience with agentic AI systems and at least one major agent framework (LangGraph, CrewAI, AutoGen, OpenAI Agents SDK, Bedrock Agents/Strands, or Semantic Kernel). 

Experience with LLM/GenAI systems: RAG pipelines, prompt engineering, structured outputs, and tool calling across providers. 

Strong Python skills (TypeScript/Node.js a plus), with production-grade testing, CI/CD, and API design practices. Working knowledge of ML fundamentals: model evaluation, feature engineering, and experimentation. Cloud-native experience on AWS and/or Azure: containers, serverless, event backbones, and vector databases. Understanding of LLM safety and reliability practices: guardrails, prompt-injection defences, and observability. 

Role Overview

We are looking for an experienced Data Scientist – Agentic AI with strong expertise in Python, Machine Learning, Generative AI, Large Language Models (LLMs), RAG and Agentic AI.

The ideal candidate should have hands-on experience in developing, fine-tuning, evaluating and deploying machine learning and GenAI solutions. The candidate should be comfortable working with open-source LLMs, LangChain/LangGraph, PySpark and AI observability/tracing frameworks.

The role involves building intelligent AI systems that can reason, use tools, retrieve information and execute multi-step tasks using Agentic AI architectures.

Mandatory Technical Skills

1. Data Science & Python

• 5+ years of experience in Data Science / Machine Learning / AI.
• Strong programming experience in Python.
• Strong understanding of data analysis, feature engineering and statistical techniques.
• Experience with Python ML and data science libraries such as:
• NumPy
• Pandas
• Scikit-learn
• Matplotlib / Seaborn
• Good understanding of data preprocessing, exploratory data analysis and experimentation.

2. Machine Learning & Statistics

• Strong understanding of Machine Learning fundamentals.
• Experience with supervised and unsupervised learning techniques.
• Knowledge of:
• Regression
• Classification
• Clustering
• Feature Engineering
• Model Selection
• Hyperparameter Tuning
• Cross-validation
• Strong understanding of Statistics / ML fundamentals.
• Ability to interpret model performance and statistical results.

3. Generative AI / LLM

• Strong hands-on experience with Generative AI and Large Language Models (LLMs).
• Understanding of Transformer architecture and modern LLM-based applications.
• Experience working with commercial or open-source LLMs.
• Strong understanding of:
• Prompt Engineering
• Context Management
• Embeddings
• Tokenization
• LLM inference
• Hallucination mitigation

4. RAG – Retrieval Augmented Generation

• Strong hands-on experience developing RAG applications.
• Experience with:
• Document ingestion
• Chunking
• Embeddings
• Vector search
• Semantic search
• Retrieval pipelines
• Context retrieval
• Reranking
• Ability to optimize RAG pipelines for relevance, accuracy and latency.
• Experience integrating LLMs with enterprise knowledge sources.

5. Agentic AI

• Hands-on experience building Agentic AI / AI Agent solutions.
• Understanding of agent architecture and multi-step reasoning workflows.
• Experience with:
• AI Agents
• Multi-Agent systems
• Tool Calling
• Function Calling
• Agent orchestration
• Planning and reasoning workflows
• Memory
• Workflow automation
• Ability to build agents that can interact with tools, APIs, databases and external systems.

6. LangChain / LangGraph

• Strong hands-on experience with LangChain and/or LangGraph.
• Experience building LLM workflows and agent-based applications.
• Understanding of:
• Chains
• Agents
• Tools
• State management
• Graph-based workflows
• Agent orchestration
• Retrieval workflows
• Experience designing scalable Agentic AI workflows.

7. LLM Fine-Tuning

• Hands-on experience with LLM fine-tuning.
• Understanding of techniques such as:
• Supervised Fine-Tuning (SFT)
• Parameter-Efficient Fine-Tuning
• LoRA
• QLoRA
• Experience preparing datasets for fine-tuning.
• Ability to evaluate fine-tuned models against baseline models.
• Understanding of model optimization and inference considerations.

8. BERT / LLaMA / Open-Source LLMs

Experience working with one or more open-source / transformer-based models such as:

• BERT
• LLaMA / Llama
• Mistral
• Gemma
• Qwen
• Other open-source LLMs

Candidate should understand model loading, inference, fine-tuning and evaluation.

9. PySpark

• Strong experience with PySpark for large-scale data processing.
• Experience working with large datasets and distributed data processing.
• Knowledge of:
• Data transformations
• Data cleaning
• Aggregations
• Joins
• Spark SQL
• Performance optimization
• Ability to build scalable data processing pipelines.

10. Model Validation & Evaluation

• Experience validating and evaluating ML and GenAI models.
• Understanding of traditional ML evaluation metrics.
• Experience evaluating LLM/RAG applications using relevant quality metrics.
• Ability to compare model performance and identify areas for improvement.
• Experience with:
• Accuracy
• Precision
• Recall
• F1 Score
• ROC-AUC
• Retrieval metrics
• LLM response quality
• Groundedness / relevance
• Experience designing evaluation datasets and test cases is preferred.

11. AI Tracing / Observability

• Experience with AI/LLM tracing and observability.
• Ability to monitor AI applications in production.
• Experience tracking:
• LLM requests/responses
• Latency
• Token usage
• Errors
• Retrieval performance
• Agent/tool execution
• Model performance
• Exposure to tools/frameworks such as LangSmith, OpenTelemetry, Arize Phoenix, MLflow or similar is preferred.

12. Model Deployment

• Experience deploying ML/LLM/GenAI solutions into production.
• Exposure to cloud and/or on-premise model deployment.
• Experience with model serving, APIs and production inference.
• Knowledge of deployment environments such as:
• AWS
• Azure
• GCP
• On-premise infrastructure
• Experience with Docker, APIs and CI/CD is an advantage.

Key Responsibilities

• Design, develop and deploy Data Science, Machine Learning and GenAI solutions.
• Build production-ready RAG and Agentic AI applications.
• Develop intelligent agents capable of tool calling, reasoning and multi-step task execution.
• Build LLM-powered applications using LangChain/LangGraph.
• Work with open-source LLMs including BERT, LLaMA and other transformer-based models.
• Fine-tune LLMs for specific business use cases.
• Develop scalable data processing pipelines using PySpark.
• Perform data analysis, feature engineering and statistical modeling.
• Develop and maintain model validation and evaluation frameworks.
• Evaluate ML and LLM models using appropriate performance and quality metrics.
• Implement AI tracing, monitoring and observability for production GenAI systems.
• Deploy models and AI applications in cloud or on-premise environments.
• Optimize model performance, response quality, latency and cost.
• Troubleshoot issues related to model inference, retrieval, agents and LLM workflows.
• Collaborate with Data Scientists, ML Engineers, Software Engineers and business stakeholders.
• Convert business requirements into scalable AI/ML solutions.

Good to Have

• Experience with Vector Databases such as:
• FAISS
• Pinecone
• Weaviate
• Milvus
• Chroma
• Azure AI Search
• Experience with MLflow or similar ML lifecycle tools.
• Experience with Docker/Kubernetes.
• Experience with REST APIs / FastAPI.
• Knowledge of cloud AI/ML services.
• Experience with MLOps / LLMOps.
• Experience with multi-agent frameworks other than LangChain/LangGraph.
• Experience working with enterprise GenAI applications.

Ideal Candidate Profile

The ideal candidate should be a Data Scientist / ML Engineer with strong GenAI and Agentic AI experience, rather than a pure Python developer.

A strong candidate would typically have:

Data Science + Python + ML + Statistics + GenAI/LLM + RAG + Agentic AI + LangChain/LangGraph + LLM Fine-Tuning + Open-Source LLMs + PySpark + Model Evaluation + AI Observability + Model Deployment.

Core Mandatory Skills

Data Science, Python, Machine Learning, Statistics/ML Fundamentals, GenAI/LLM, RAG, Agentic AI, LangChain/LangGraph, LLM Fine-Tuning, BERT/LLaMA/Open-Source LLMs, PySpark, Model Validation/Evaluation, AI Tracing/Observability, Cloud/On-Prem Model Deployment.

Support with design and build to prove out agentic AI solution flow by working with other data 

scientists and engineers to build, train Large Language Model (LLM) architectures, RAG 

systems, and autonomous agentic workflows 

Key qualifications: 

>> AI solution design & Development: Design Agentic AI solutions using RAG (Retrieval-

Augmented Generation) and orchestration frameworks like LangGraph or LangChain. 

>> Model Fine-Tuning: Solid understanding and experience with Pre-train, fine-tune, and 

optimize open-source like BERT, LLama, and other proprietary foundation models for domain-

specific tasks 

>> Solid Stats and ML foundations and (vibe) coding skills with Python, PySpark 

>>  Implement validation frameworks and tracing practices (using tools like Arize) to monitor 

agent behavior, guard against model drift, and ensure compliance 

>> Collaborate with Engineering to deploy models securely on cloud and on-prem ecosystems 

About the Role

We’re building the next generation of AI-powered business software, and we’re looking for people who want to shape that future with us. With Lumen, we’re reimagining how users interact with CRM — moving beyond screens, menus and dashboards to an intelligent interface where users can simply ask AI to take actions, retrieve knowledge, generate insights and get work done. With Agent Studio, we’re enabling businesses to build, test and deploy their own AI agents for real-world workflows. And with Invorto, we’re bringing AI to voice, allowing businesses to create intelligent voice agents tailored to their customer and operational use cases.

What makes this especially exciting is the stage and scale of the opportunity. You’ll get to work on genuinely hard problems across LLMs, agents, reasoning, orchestration, voice AI, evaluation, reliability and enterprise security — not as isolated experiments, but as products used in real business workflows. You’ll have the opportunity to build zero-to-one, own meaningful parts of the product end-to-end, work closely with customers, experiment rapidly, and see your work reach production at scale.

Why join now? Because the playbook for enterprise AI is still being written. You won’t just be implementing someone else’s roadmap — you’ll help define the product, architecture and experiences that become that playbook. Expect high ownership, fast iteration, hard technical and product problems, direct customer impact, and the chance to build AI systems that have to work reliably in the real world — not just in a demo.

About the Role

We are looking for a Senior AI/ML Backend Engineer to help build the core intelligence layer powering Lumen and Agent Studio. You will design and ship production-grade backend systems that integrate LLMs into real agentic workflows — taking actions, retrieving knowledge and generating insights inside a live CRM product used by real businesses. This is a hands-on, build-focused role with direct ownership of systems that ship to production.

What You’ll Do

• Design, build and scale backend services in Python that power LLM-driven and agentic features within Lumen and Agent Studio.
• Build and productionize agentic AI systems — including planning, tool use, orchestration, memory and multi-step task execution.
• Integrate LLMs into core product workflows, focusing on reliability, latency, cost and correctness at production scale.
• Build robust APIs and services that connect AI agents with CRM data, business logic and third-party systems.
• Own evaluation, testing and monitoring for AI features to ensure they behave reliably in real-world, not just demo, conditions.
• Collaborate closely with product, design and other engineers to take features from zero to one and iterate rapidly based on real usage and customer feedback.
• Work directly with customers and customer-facing teams to understand real workflows, debug issues and translate feedback into product and engineering decisions.

What We’re Looking For

• 2–4 years of professional backend engineering experience, with strong hands-on Python skills.
• Design and build LLM-powered agentic systems using frameworks such as LangChain, LlamaIndex, AutoGen, or CrewAI to automate complex, multi-step workflows.
• Should be hands-on with traditional Machine learning frameworks like Pytorch, Scikit-learn
• Solid understanding of API design, backend architecture, databases and distributed systems fundamentals.
• Familiarity with LLM orchestration concepts — prompting, tool/function calling, RAG, agent frameworks, evaluation and guardrails.
• Comfort working in a fast-paced, ambiguous, zero-to-one environment where you’ll be defining as much as building.
• Strong communication skills — this is a customer-facing role, and you will be expected to clearly articulate technical concepts, decisions and trade-offs to both technical and non-technical stakeholders, including customers.

Good to Have

• Experience with enterprise security, reliability or observability practices for AI systems.
• Prior experience working on CRM, SaaS or other enterprise business software.
• Exposure to voice AI or real-time systems.

Job Title: Senior AI Engineer

Experience: 5–10 years in software engineering, with 3+ years in AI/ML engineering preferred

Employment Type: Full-time

Department: Artificial Intelligence / Engineering

Location: Bangalore

We are looking for a highly skilled Senior AI Engineer to design, develop, deploy, and scale intelligent AI-powered applications and solutions. The ideal candidate will have strong expertise in machine learning, Generative AI, Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), AI agents, and production-grade software engineering.

The candidate will work closely with product managers, data scientists, software engineers, and business stakeholders to translate complex business requirements into scalable, reliable, secure, and cost-effective AI solutions.

Key Responsibilities

1. AI Solution Design and Development

• Design, develop, and deploy end-to-end AI and machine learning solutions.
• Build intelligent applications using LLMs, Generative AI, NLP, and deep learning techniques.
• Develop scalable AI architectures and reusable components for enterprise applications.
• Evaluate AI models and select appropriate approaches based on accuracy, latency, cost, and business requirements.

2. Generative AI and LLM Engineering

• Develop LLM-powered applications using models from providers such as OpenAI, Anthropic, Google, or open-source ecosystems.
• Design and implement RAG pipelines, document processing workflows, semantic search, and knowledge retrieval systems.
• Build AI agents and multi-step workflows using appropriate orchestration frameworks.
• Implement prompt engineering, structured outputs, tool calling, and context management.
• Optimize model performance through evaluation, fine-tuning where appropriate, and inference optimization.

3. Machine Learning and Data Engineering

• Develop and operationalize machine learning models for classification, prediction, recommendation, and other business use cases.
• Work with structured, unstructured, and multimodal data.
• Build data preprocessing, feature engineering, model training, and validation pipelines.
• Apply appropriate model evaluation techniques and statistical methods.

4. Production Deployment and MLOps / LLMOps

• Deploy AI solutions using cloud platforms such as AWS, Microsoft Azure, or Google Cloud.
• Build automated CI/CD pipelines for AI applications and model deployment.
• Implement model versioning, experiment tracking, monitoring, and performance evaluation.
• Optimize inference latency, throughput, infrastructure utilization, and operating costs.
• Establish observability for AI applications, including token usage, retrieval quality, latency, failures, and model behavior.

5. Software Engineering and System Architecture

• Develop production-quality applications and APIs using Python and modern backend frameworks.
• Design RESTful APIs, asynchronous processing systems, and microservices where appropriate.
• Integrate AI services with enterprise applications, databases, and third-party systems.
• Use relational databases, vector databases, caching, and distributed systems effectively.
• Apply software engineering best practices, including testing, code reviews, documentation, and design patterns.

6. Security, Quality, and Responsible AI

• Implement safeguards against prompt injection, data leakage, insecure tool execution, and unauthorized access.
• Apply appropriate privacy, security, and compliance controls to AI systems.
• Evaluate hallucinations, bias, reliability, and failure modes.
• Design human-in-the-loop workflows and fallback mechanisms for critical use cases.

7. Technical Leadership and Collaboration

• Lead technical design discussions and mentor junior AI engineers.
• Define engineering standards, coding practices, and AI development guidelines.
• Collaborate with cross-functional teams to deliver measurable business outcomes.
• Conduct code reviews, evaluate emerging technologies, and recommend practical innovations.
• Communicate technical trade-offs and solution architecture to both technical and non-technical stakeholders.

Required Technical Skills

Programming and Backend Development

• Strong proficiency in Python.
• Experience with FastAPI, Flask, or Django.
• Knowledge of REST APIs, asynchronous programming, data structures, algorithms, and software design principles.
• Experience with Git, automated testing, and CI/CD.

AI and Machine Learning

• Strong understanding of supervised and unsupervised learning, model evaluation, and statistical concepts.
• Hands-on experience with PyTorch, TensorFlow, or scikit-learn.
• Knowledge of NLP, embeddings, transformers, and deep learning fundamentals.

Generative AI and LLMs

• Hands-on experience building production applications using LLM APIs or open-source models.
• Strong understanding of RAG architecture, embeddings, chunking, reranking, and retrieval evaluation.
• Experience with vector databases such as Pinecone, Weaviate, Qdrant, Milvus, or pgvector.
• Familiarity with orchestration frameworks such as LangChain, LangChain, or comparable tools.
• Experience with tool calling, structured generation, agent workflows, and LLM evaluation.

Cloud and Infrastructure

• Experience with AWS, Azure, or Google Cloud.
• Working knowledge of Docker and Kubernetes.
• Familiarity with model serving, scalable APIs, monitoring, and production deployments.
• Experience with MLOps or LLMOps practices.

Databases and Data Processing

• Strong SQL skills and experience with relational databases.
• Familiarity with NoSQL databases, data pipelines, and distributed processing.
• Experience working with unstructured data, document ingestion, and retrieval systems.

Preferred Qualifications

• Experience with fine-tuning, quantization, or serving open-source LLMs.
• Experience with multimodal AI, including text, image, audio, or video.
• Knowledge of agent evaluation, workflow orchestration, and multi-agent systems.
• Experience with AI security, guardrails, governance, and responsible AI.
• Experience optimizing AI workloads for latency, scalability, and cost.
• Contributions to open-source AI projects, research, or technical publications.

Education

• Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Machine Learning, Data Science, or a related field.
• Equivalent practical experience and demonstrated engineering expertise may be considered.

Key Success Metrics

• Quality, accuracy, and reliability of deployed AI solutions.
• Production adoption and measurable business impact.
• Reduction in inference costs and response latency.
• RAG retrieval quality and reduction in unsupported or incorrect responses.
• System availability, scalability, and operational stability.
• Delivery timelines, code quality, and technical mentoring effectiveness.

About LeadSquared

LeadSquared is a leading sales execution and marketing automation platform trusted by 2,000+ businesses globally, including healthcare, education, financial services, and real estate. Headquartered in Bengaluru with offices across the US, UK, UAE, and Southeast Asia, we empower sales teams to close faster, smarter, and at scale.

Our AI team is at the forefront of integrating cutting-edge large language model capabilities into enterprise workflows — building intelligent agents, copilots, and automation systems that redefine how businesses operate.

Role Overview

We are looking for a Senior AI Engineer with hands-on experience building LLM-powered agents and agentic AI systems. You will design, develop, and deploy autonomous AI pipelines that solve complex, multi-step business problems — from lead qualification and follow-up automation to intelligent CRM workflows and beyond.

This role is ideal for someone who is deeply excited about the frontier of AI, can move fast, and wants their work to directly impact millions of sales professionals worldwide.

Key Responsibilities

•

Design and build LLM-powered agentic systems using frameworks such as LangChain, LlamaIndex, AutoGen, or CrewAI to automate complex, multi-step workflows.

•

Develop and maintain Retrieval-Augmented Generation (RAG) pipelines with vector databases (Pinecone, Weaviate, Chroma, pgvector) for domain-specific knowledge grounding.

•

Build and integrate tool-use and function-calling capabilities into AI agents, enabling dynamic interaction with internal APIs, databases, and third-party services.

•

Implement prompt engineering strategies including chain-of-thought, few-shot prompting, and structured output parsing to ensure reliable agent behavior.

•

Design evaluation frameworks and observability pipelines (LangSmith, Helicone, custom metrics) to monitor agent performance, accuracy, and cost.

•

Collaborate with product, sales, and domain teams to translate business requirements into AI-driven solutions and features.

•

Optimize LLM inference for latency and cost using techniques like caching, model distillation, quantization, and batching.

•

Stay current with the rapidly evolving LLM ecosystem and proactively propose improvements and new approaches.

•

Contribute to internal best practices, documentation, and knowledge-sharing across the engineering org.

Required Qualifications

Experience

•

2–4 years of professional software engineering experience, with at least 1–2 years focused on LLM/AI systems.

•

Proven experience shipping LLM-based products or agentic AI systems into production environments.

Technical Skills

•

Strong proficiency in Python and familiarity with async programming patterns for AI pipelines.

•

Hands-on experience with LLM APIs: OpenAI (GPT-4o), Anthropic (Claude), Google (Gemini), or open-source models (Llama, Mistral).

•

Experience with agentic frameworks: LangChain, LangGraph, LlamaIndex, AutoGen, CrewAI, or similar.

•

Solid understanding of RAG architectures, embedding models, and semantic search.

•

Experience with vector databases and similarity search infrastructure.

•

Knowledge of REST APIs, microservices architecture, and containerization (Docker/Kubernetes).

Problem-Solving & Mindset

•

Strong ability to decompose ambiguous, open-ended problems into structured AI system designs.

•

Experience with prompt debugging, LLM evaluation, and iterative refinement workflows.

•

Ability to balance research exploration with engineering pragmatism to ship reliable systems.

Preferred Qualifications

•

Experience with multi-agent orchestration and agent memory systems (short-term and long-term).

•

Familiarity with fine-tuning or RLHF workflows for domain adaptation.

•

Background in NLP, information retrieval, or conversational AI.

•

Prior experience in B2B SaaS or CRM domain is a plus.

•

Contributions to open-source AI/ML projects or published research/blogs.

•

Experience with cloud platforms: AWS, GCP, or Azure — particularly AI/ML services