AI Engineer ( Agent Development )

Join us at Springer Capital, a corporate inclusion training company dedicated to promoting diversity and equity within the workplace.  

Our mission is to transform organizational cultures and achieve justice by creating environments where every individual is valued and feels a sense of belonging. Through providing training for workplace inclusion, understanding microaggressions, mitigating bias, and cultural literacy, Springer Capital seeks to eliminate bias and establish a just, fair working environment.  

As a Data Automation Intern, you will be focusing on researching and developing tools and workflow that automate some parts and processes of our business automation. Since business automation is important throughout the firm, you will have the opportunity to collaborate with various teams across Springer Capital. 

Key Responsibilities:  

• Collect data from various sources, including databases, APIs, and web scraping tools.    
• Clean and process raw data to ensure it is accurate and consistent.     
• Analyze data to extract insights using computational tools, such as Excel, SQL, and Python.   
• Communicate insights in a clear and concise manner with the manager alongside your progress.    
• Implement solutions based on insights you discovered to improve Springer Capital business’ processes or solve problems for client. 

 Qualifications: 

• Passion for Inclusion: A strong commitment to fighting inequality and promoting inclusion in the workplace. 
• Educational Background: Currently enrolled in or recently graduated from a degree program related to social sciences, human resources, business, statistics.  
• Communication Skills: Excellent written and verbal communication skills. Ability to create clear and engaging content. 
• Organizational Skills: Detail-oriented and highly organized. Ability to manage multiple tasks and deadlines effectively. 
• Analytical and Business Software Skills: Proficiency in business software such as Excel, PowerPoint, and Word with a strong preference of knowledge and experience in data analytics  

Exciting Opportunity: Linux Engineer (L3)

Are you a seasoned Linux Engineer with over 10 years of experience in an enterprise technical support environment? Join our team and bring your expertise to provide advanced technical support for global HPE customers. We're looking for someone who can apply their deep technical knowledge in Linux administration, technical security management, database management, and performance management for critical, high-risk customers. If you're passionate about solving complex technical issues and delivering superior solutions, this role is for you!

Key Responsibilities:

• Provide advanced technical support via phone, email, and remote sessions
• Reproduce, troubleshoot, and resolve issues related to Linux systems
• Perform incident, escalation, and change management independently
• Conduct proactive problem management and root cause analysis
• Apply security patches, monitor environments for compliance, and handle disaster recovery planning
• Collaborate with cross-functional teams and vendors to resolve complex technical issues
• Lead and manage projects related to Knowledge Transfer (KT), Transition, and SOP creation
• Deliver exceptional customer satisfaction and maintain high service levels

Technical Skills Required:

• Strong expertise in installing, configuring, troubleshooting, and administering all Linux flavors
• Experience with Linux vulnerability assessment and mitigation
• Knowledge of Redhat Satellite, Oracle Linux Ksplice, Cluster Services, and Oracle RAC clusters
• Familiarity with SAN technologies, HP Blade Servers, Rackmount Servers, and Virtual Connect OS
• Disaster recovery planning and DR testing experience
• Experience in routine performance analysis, capacity planning, and security audits
• Proficiency with HPE Service Guard cluster on RHEL

Non-Technical Skills:

• Excellent written and verbal communication skills
• Commitment to delivering high-quality solutions and customer satisfaction
• Ability to work independently and lead technical teams in resolving complex issues
• Strong collaboration skills with the ability to influence customers and internal stakeholders
• Experience in delivering training and mentoring team members

Eligibility & Qualifications:

• Bachelor’s degree in Engineering (or equivalent)
• 10+ years of experience in Enterprise technical support
• Certifications like RHCE, Oracle Enterprise Linux, ITIL are a plus
• Flexibility to work in a 24x7 support environment

This role is perfect for a Linux professional looking to take ownership of complex issues in a global, mission-critical environment.

🌟 Apply Now to join our team and make a significant impact in the world of enterprise Linux support!

About us

1. Innoviti (http://www.innoviti.com/">innoviti.com) is India’s largest provider of payment solutions to Enterprise merchants. 
2. Processing $10 Bn of payments from 2000 cities. We today have 76% of Enterprise market share. 
3. Enterprises such as Reliance, Landmark Group, Shoppers Stop, Pantaloons, Hamleys, Van Heusen, Louise Phillipe, Madura Garments and several other hundreds of Enterprises are our customers.
4. Our vision is to use technology to unlock the hidden value in payments, helping large and small businesses constantly find new and unique ways to grow faster with lesser efforts.
5. We believe payment transactions are more than money moving pipes.  Whenever a payment happens, it is not only the merchant who makes money, but also the brand whose product was sold and the bank whose payment instrument was used.  A merchant, brand, and bank talk to the same consumer, however there is no easy way for them to talk to each other.  Our technology makes this collaboration happen, and makes it happen at the point of payment. We help them share customers and share marketing budgets, in turn targeting customers better than possible otherwise. By making it happen at the point of payment we ensure for each party that their marketing efforts are translating into sales.
6. Today our technology has helped large businesses grow faster with lesser efforts.  They have been able to offer EMI, BNPL, Cashbacks, Loyalty Point redemption and other offers with merchants, brands and banks participating in it.  Every day new use cases are designed and stitched using our technology platform.
7. Our next target are small merchants.  For them, the problems are far larger and more complex.  They have no means to access the marketing budgets or customers of large brands or banks.  They cannot even cross the regional offices of these businesses.  This is where we come in.  We are bringing the power of the technology created for large merchants to these businesses.  Helping bring the power of large brands and banks with whom we already partner to small merchants.
8. Innoviti’s first target category in this segment is small merchants selling electronic goods – mobiles, durables, laptops etc.  They are struggling the most as their customers find attractive offers online through partner brands and banks, which they can’t match in their stores.  These businesses offer the advantage of touch, feel and explanation in local language.  What they lack is the technology to discover, access customers and attract them with superior offers.
9. GENIE, our smart marketing platform helps them do that.  It is a mobile app that integrates with bank and brands on one end and Google and Facebook on the other.  It not only helps them discover and access customers searching for these products online, but also attract them to their stores with offers better than online.
10. The app was launched in July 2021 and has shown a 100% month-on-month growth, with more than 23% of the merchant’s monthly sales now happening through it.  
11. In the next 5 years Innoviti wants to scale up its GTV from $10Bn to $30Bn, multiplying its revenue 10X.  
12. We want to be recognized in this space as the company that transformed the payments industry by showing ways of extracting value from payment transactions better than anyone else.  We want to be setting the path for the next generation of payment solutions, that will be followed by others.
13. Towards this we need to hire aggressive talented individuals, who firmly believe that no problem is unsolvable.  That there is always a way to solve the toughest of problems.  Those who get excited by solving such tough problems at scale, and seeing the impact of that around them in the market.  Those who feel fulfilled when they see that it is making a difference to the lives of people around them.

To drive this roadmap the company is looking for talent who are ready to do what no payments platform has done before and what every payment platform will do thereafter.

Would you like to join this journey?

Job description:

Designation:  Database Administrator

Location:  Bangalore

Responsibilities

• Provision MySQL instances, both in clustered and non-clustered configurations
• Ensure performance, security, and availability of databases
• Prepare documentations and specifications
• Handle common database procedures, such as upgrade, backup, recovery, migration, etc.
• Profile server resource usage, optimize and tweak as necessary
• Collaborate with other team members and stakeholders

Skills and Qualification:

• Graduate degree in Computer Science, Computer Engineering, or related technical discipline from Tier-1 Institutes

• 4-6 years of proven experience in Database Administration
• Decent experience with recent versions of MySQL
• Understanding of MySQL’s underlying storage engines, such as InnoDB and MyISAM
• Experience with replication configuration in MySQL
• Knowledge of de-facto standards and best practices in MySQL
• Proficient in writing and optimizing SQL statements
• Knowledge of MySQL features, such as its event scheduler
• Ability to plan resource requirements from high level specifications
• Familiarity with other SQL/NoSQL databases such as PostgreSQL, MongoDB, etc. 
• Knowledge of limitations in MySQL and their workarounds in contrast to other popular relational databases

Personality:

The ideal person for this role would be someone who loves the challenge of an entrepreneurial environment, who has high ownership to be available 24x7 for our customers, who is able to deal with complexity and rapid change and who has large dreams to be part of interesting journey.

The person would be self-driven, results-oriented with a positive outlook and impeccable integrity. He/she would have a track record of delivering results consistently in uncertain environments. Excellent communication skills with an ability to manage crucial conversations with senior stakeholders.

Retail industry demands “I’ll do it now instead of tomorrow” attitude. Please be prepared for interesting journey if you want to grow fast with no age barriers.

Fulfil’s software engineers develop the next-generation technologies that change how millions of customer orders are fulfilled by merchants. Our products need to handle information at a massive scale. We're looking for engineers who bring fresh ideas from all areas into our technology.

• Coordinate with the management to research, identify, analyse, and execute new business initiatives.
• Lead and manage large RFP responses to ensure corporate objectives for profitability, sustainability, and operational delivery objectives are meet
• Plan, execute and evaluate ROI of all BD initiatives to attract, retain and expand a loyal client base. Help businesses accelerate their social media presence by utilizing online tools to maximize brand visibility to develop strong relationships and engagement.
• Manage the project teams to achieve business goals.
• Work with the internal departments and external partners to execute business plans and strategies.
• Evaluate customer requirements and develop business plan to meet these requirements.
• Create business development strategies to increase the company revenue and brand value.
• Research the market trends to identify the customer demand for the proposed products and services.
• Communicates the strategy and tactical plans to the sales and marketing teams
• Develops financial plans for the year, including forecast, gross margins, direct expenses, contribution to operating income
• Reports out to management team on progress, financials, and business issues each month

Preferred Qualifications:

• MBA from a tier one institution
• Proven business leader with at least 4+ years of high-tech Strategic Partner Management, / Sales Operations
• Strong communications skills and proven track record of creating and delivering presentations to C and board level audiences (Microsoft Office, CRM

Mandatory Skills Sets                                                                   

• Excellent problem-solving skills in technical challenges
• Deep knowledge of at least one cloud platform (AWS Preferred)
• Understanding of Latest cloud computing technologies
• Experience in architecting solutions based on knowledge of infrastructure & application architectures including the integration approaches
• Complete hands-on with ability to grasp evolving technologies and coding languages
• Excellent communication skills which would involve customer facing role
• Design thinking
• Customer facing skills and strong technical capabilities to review the teams work as well as guide the team
• Experience working/building/contributing to proposals for architecture, estimations

Preferred Skills Sets                                                                      

• Experience architecting infrastructure solutions using both Linux/Unix and Windows with specific recommendations on server, load balancing, HA/DR, & storage architectures.
• Experience architecting or deploying Cloud/Virtualization solutions in enterprise customers.
• Person must have performed Application Architect Role for 3+ years
• AWS platform specific experience a bonus.
• Enterprise application and database architecture a bonus.