E Commerce Manager /Digital Marketing Manager (Pharma) in Delhi

Key Responsibilities:

• Develop and implement effective sales strategies to achieve and exceed business targets in the IT solutions space.
• Identify and pursue new business opportunities through market research, cold calling, referrals, and networking within target industries.
• Regularly visit industrial and commercial business areas to identify potential clients and expand market reach.
• Build and maintain strong, long-term relationships with clients, including developing personal rapport and trust at all organizational levels.
• Conduct on-site client visits to understand business needs, provide consultations, and ensure continued engagement and satisfaction.
• Deliver tailored product presentations and demos, showcasing ERP, CRM, HRMS, and automation solutions relevant to the client’s industry.
• Negotiate contracts, pricing, and terms aligned with company standards and customer expectations.
• Work closely with internal product, marketing, and support teams to deliver complete and customized solutions.
• Generate client leads through satisfied customer referrals and word-of-mouth.
• Stay updated on market trends, competitor offerings, and sector-specific challenges in industries such as manufacturing, healthcare, textile, and automotive.
• Maintain accurate records of sales activities, client interactions, and pipeline progress using CRM tools.

Qualifications & Skills:

• Education: Bachelor's degree in Business, Marketing, Information Technology, or a related field (preferred).
• Experience: 2–5 years of B2B sales experience in IT solutions, especially ERP, CRM, HRMS, or automation systems. Exposure to such Softwares, proficiency in MS Office ( Word, Excel ) and more.
• Excellent interpersonal skills with the ability to build trust and long-lasting client relationships, both professionally and personally.
• Proven track record of meeting or exceeding sales targets, with strong negotiation and closing abilities.
• Confident in conducting market research, territory mapping, and direct client outreach.
• Ability to work independently while contributing effectively in team environments.
• Familiarity with CRM systems and data-driven sales reporting.
• Willingness to travel frequently for client meetings, area visits, and business development efforts.

https://graeon.ai/

Job Summary:

We are seeking a proactive and organized Sales Co-ordinator to join our organization a IT Hardware & System Integration company.

In this role, you will support the Sales and Technical Head by managing customer interactions, like understanding Customer requirements, preparing and submitting quotations, following up on the quotations & processing orders to closure, till payment is received.

Key Responsibilities:

·      Handling customer enquiries & requirements with appropriate product recommendations.

·      Prepare & manage sales documentation, including quotations, invoices, & purchase orders.

·      Follow-up and negotiate with customers on quotations and win order

·      Coordinate and negotiate with vendors, distributors, suppliers for pricing,  material and services availability, & order fulfillment.

·      Track hardware stock levels and coordinate delivery schedules with logistics partners.

·      Maintain accurate records of customer interactions, sales data, and transactions.

·      Follow up on customer quotations, pending orders, and payments to ensure timely closure.

·      Provide basic after-sales support and coordinate with the Technical Head for any complex issues or warranty claims.

·      Generate regular sales and inventory reports to assist with planning and decision-making.

·      Support day-to-day administrative tasks as needed to ensure smooth sales operations.

Requirements:

Graduate (Class 12 pass with good communication skills may also be considered)

2–3 years of experience in a sales coordination, admin, or operations role—preferably in IT hardware or related industries.

Basic understanding of IT hardware products (e.g., laptops, servers, networking devices).

Strong communication, organization, and follow-up skills.

PayPal is a leading technology platform and digital payments company that enables digital and mobile payments on behalf of consumers and merchants worldwide. PayPal is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy.

. Giving an opportunity to build business critical features on the PayPal app. This is a new initiative and a new team and employees would get involved in designing the blue print from scratch, building a highly scalable and configurable app and scale it to hundreds of regions, impacting lives of millions of users

Strong customer focus and product thinking is essential. Will help build the next generation of PayPal native apps.

Role/ Responsibilities:
• Assist in design and development of PayPal iOS application
• Influencing peers, juniors and seniors both within the organization and across PayPal.
• Native iOS app development and converting ideas, designs and requirements to concrete stable production builds
• Coordinate and collaborate with the Product and Engineering teams to understand problems, come up with creative solutions, and help with tracking and delivering within the release plan • Understand and implement iOS specific design patterns
• Collaborate with Engineering and QA to resolve bugs

Desired Skills and Experience:
• At least 5 years of native ioS development experience .
• Extremely comfortable with understanding and implementing internet application with REST services at the backend
• Super awesome at iOS fundamentals, including technologies like UIKit, Core Animation, Auto Layout and Cocoa Touch

Excellent Swift and Objective-C coding ability along with strong CS & OS fundamentals
• Familiarity with continuous integration (Jenkins), application monitoring (Crashlytics and fabric.io), mocking tools (Appium and Apiary), build tool development and enhancements, using unit testing and cucumber tests for functional tests.
• Extremely comfortable with understanding and implementing client-side handlers for web services with REST services at the backend

- Experience with Cucumber testing framework desired
• B.S. or equivalent degree in Computer Science is desired

• Provision Dev Test Prod Infrastructure as code using IaC (Infrastructure as Code)
• Good knowledge on Terraform
• In-depth knowledge of security and IAM / Role Based Access Controls in Azure, management of Azure Application/Network Security Groups, Azure Policy, and Azure Management Groups and Subscriptions.
• Experience with Azure and GCP compute, storage and networking (we can also look for GCP )
• Experience in working with ADLS Gen2, Databricks and Synapse Workspace
• Experience supporting cloud development pipelines using Git, CI/CD tooling, Terraform and other Infrastructure as Code tooling as appropriate
• Configuration Management (e.g. Jenkins, Ansible, Git, etc...)
• General automation including Azure CLI, or Python, PowerShell and Bash scripting
• Experience with Continuous Integration/Continuous Delivery models
• Knowledge of and experience in resolving configuration issues
• Understanding of software and infrastructure architecture
• Experience in Paas, Terraform and AKS
• Monitoring, alerting and logging tools, and build/release processes Understanding of computing technologies across Windows and Linux

Y Media Labs is a creative technology company that helps brands re-imagine their customer  experiences. Our mission is to export the Silicon Valley mindset to the rest of the world.  

We create digital products with purpose that have a lasting impact on users' lives and clients'  businesses. We are a team of dreamers and doers united by a simple idea: If we make a  difference for your customers, we will make a difference for your business too. And it works.  Since 2009, we have led early-stage startups and top-tier brands to "wow" their customers  with best-in-class digital products and experiences. The Wall Street Journal calls us “YML is  one of the most innovative companies in Silicon Valley.”  

Through next-generation technologies and world-class design, we help brands like Apple,  PayPal, L'Oreal, Home Depot, Kaiser Permanente, State Farm, First Republic Bank develop  solutions that drive major business outcomes. Founded in 2009, Y Media Labs is  headquartered in Silicon Valley with four offices worldwide including Atlanta, Indianapolis,  Bangalore & Sao Paulo.  

We came of age with the invention of the app store. We have mobile in our DNA. We create  solutions across the digital ecosystem. Unlike agencies who are born desktop, we are deeply  connected to how consumer perception has shifted thanks to the mobile lifestyle. We have  

built and launched 207 products, delighted over 407 million users, built over 200+ apps, work  with 30 Fortune 500 clients, been responsible for over 400 billion transactions through our  work and generated over $200 billion in transactions for our clients, and been featured on the  app store over 700+ times!  

• Portfolio of our work can be found @ ymedialabs.com/work  
• Live look into our engineering team @ medium.com/ymedialabs-innovation  • Live look into our design team @ dribbble.com/ymedialabs  

Our team in Bangalore is close to 250 strong, and we are growing in a variety of ways. Our  goals include a culture of excellence and we are looking to transform the team to be one of  the best tech teams in Bangalore.  

We are looking to hire multiple Android Engineers at different levels to help us code the  world class apps we are creating. If you are a mobile engineer looking to build apps that will  be used by millions of consumers worldwide, build apps for brands that you can be proud to  show to your family and friends – you need to join us! 

We are looking to hire Engineering Manager - Frontend for our team in Bangalore. If you are excited about building products that will be used by millions of consumers worldwide, building products for brands that you can be proud to show to your family and friends - you need to join us!

Responsibilities:

• Lead and coach a group of engineers in delivering scalable, flexible and secure features to our customers.
• Leading engineering teams composed of backend, frontend, iOS, Android developers and QA.
• Deep dive into work of your team, review the code submitted by your team, and resolve the root cause of problems.
• Coach your team members how to increase the quality of their code based on real examples.
• Involve in hiring for your teams.
• Drive a continuous improvement process - introduce new tools & automations based on real data analysis
• Represent the team to engineering groups internally, to executive leaders in various functional groups within YML, to current and future customers, and to our partner organizations.
• Build a diverse team while fostering a collaborative and inclusive environment.
• Collaborate with Product/Project Managers to plan, implement and deliver tasks and modules on a timely basis with best practices and adherence to SOPs.
• Manage the development pipeline to deliver features on schedule while maintaining high bar for quality.
• Closely Interact with other functions such as PM/Product, Design, UI/UX, Architecture, QA, and deliver planned features
• Deliver Web, Android and iOS applications with integration to backend services deployed on the cloud with high quality and responsiveness.
• Create strong practices around test driven development, automating delivery of apps to the marketplace with strong CI/CD practices.
• Play the role of an unblocker in a tight scrum environment.
• Prioritize to manage ad-hoc requests in parallel with ongoing projects.

Requirements:

• Should be able to help other developers with challenges, problem solving, and help achieve milestones as per plan.
• Hands on with programming with 50%+ of bandwidth going into modules owned.
• A highly talented developer with 10+ years of hands-on experience
• Primarily in web application development experience using, JAVA, Angular, ReactJS, Python, GO.
• Working with MVVM, MVP, MVC patterns.
• Additional Mobile development experience Android, Kotlin, iOS, Swift, Objective C will be a bonus.
• Must have at least 3+ years of experience in an engineering management role, and a clear record of success prior to that as a senior/staff engineer.
• Must be compelling and clear communicator, able to represent your team to internal and external audiences with differing levels of technical fluency.
• Ability to handle multiple competing priorities/projects in a fast-paced environment.
• Good Analytical, Problem solving and Debugging skills.
• Hands on experience in Designing, Coding and release management.
• Continuously increasing your team's work quality & performance.
• Experience with writing and maintaining unit-tests, functional tests, and CI/CD pipelines.
• Ability to think from a product mindset.

Nice to Have:

• Hands-on cloud development experience.
• Qualification - B. Tech/M. Tech/MCA (IT/Computer Science).
• Years of Exp - 9+.

We at Zoop.one are looking for a technically savvy Customer Success executive who possesses a strong drive for results.

Duties for the Customer Success Executive will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.

Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients

What you’ll do:

Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Tools and Skills Required

Must Have:

Highly organized and able to multi-task.

Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.

Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)

Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills

Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, etc.)

Strong Technical Background.

What’s attractive about us?
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn’t mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you’d like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.

• Health Memberships 
• Sports Subscriptions 
• Entertainment Subscriptions 
• Key Conferences and Event Passes
• Learning Stipend 
• Team Lunches and Parties 
• Travel Reimbursements 
• ESOPs 

That’s what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!