(EXPORT-IMPORT, PURCHASE & LICENSING) Manager

Role & Responsibilities

The User Researcher is responsible for generating deep, psychology-backed insights into user behavior, motivations, and decision-making within fintech and digital financial products. The role focuses on applying behavioral science, cognitive psychology, and quantitative/qualitative research methods to uncover latent user needs and translate them into actionable inputs for design, product, and business strategy. The role ensures user-centric, evidence-based decision-making across the organization.

A - Minimum required Accountabilities for this role-

• Conduct in-depth moderated and unmoderated user interviews using psychological frameworks (e.g., Prospect Theory, Cognitive Dissonance, System 1 & 2) to uncover latent motivations, emotional drivers, and behavioral barriers.
• Design, deploy, and analyze quantitative research studies (surveys, questionnaires, experiments) grounded in validated psychological models such as Theory of Planned Behavior (TPB), Big Five Personality Traits, and Self-Determination Theory.
• Synthesize qualitative and quantitative data into actionable insights by identifying underlying cognitive and behavioral patterns (e.g., loss aversion, anchoring bias, trust erosion).
• Translate research findings into structured outputs such as personas, mental models, journey maps, and behavioral frameworks that predict user behavior.
• Test UI/UX prototypes through usability and concept validation studies using tools like Figma, Maze, and UserTesting, leveraging models such as Fogg’s Behavior Model.
• Own end-to-end research execution including study design, participant recruitment, psychometric segmentation, data analysis, and insight storytelling.

B - Additional Accountabilities pertaining to the role-

• Partner closely with design, product, and business teams to convert behavioral insights into bias-aware recommendations, nudges, and experience improvements.
• Monitor fintech and behavioral science trends (e.g., hyperbolic discounting, decision fatigue) through diary studies, ethnographic research, and secondary analysis.
• Support business KPIs such as conversion, engagement, retention, and trust through evidence-backed research inputs.
• Contribute to the development of internal research standards, methodologies, and best practices.

Ideal Candidate

• Strong Behavioral Research / Behavioral Insights / Consumer Behavior Research Profiles
• Mandatory (Experience 1): Must have 2+ years of experience in Behavioral Research, Consumer Behavior Analysis, Behavioral Science, or Market Research, focusing on understanding user motivations, decision patterns, and digital behavior
• Mandatory (Experience 2): Must have hands-on experience conducting primary and secondary research, including qualitative and quantitative research methods such as interviews, ethnographic studies, surveys, behavioral experiments, and observational research
• Mandatory (Experience 3) : Experience analyzing user behavior patterns, engagement trends, and digital interaction journeys to generate insights that influence product design, feature development, or platform experience improvements
• Mandatory (Experience 4): Must have exposure to data analysis or data mining of user behavior datasets, combining research insights with behavioral data to identify patterns, anomalies, or opportunities for product innovation
• Mandatory (Skills 1): Strong understanding of Behavioral Science principles such as Cognitive Bias, Cognitive Dissonance, System 1 & System 2 Thinking, Decision Science, or Consumer Psychology
• Mandatory (Skills 2): Experience in testing concepts, prototypes, or product ideas through usability testing, concept validation, or behavioral experimentation to evaluate user response and product effectiveness
• Mandatory (Skills 3): Ability to synthesize research findings into actionable insights, hypotheses, and recommendations for Product, Design, or Business teams
• Mandatory (Skills 4): Basic understanding of UI/UX and digital product journeys, including how users interact with mobile apps or web platforms, though this is not a design role
• Mandatory (Education): Background in Behavioral Science, Psychology, Sociology, Anthropology, Ethnography, Cognitive Science, or related fields (BA/MA/MSc/BSc)
• Candidates from institutes with strong behavioral research exposure are preferred
• Mandatory (Company): Candidates from B2C consumer product organizations where user behavior is closely tracked and analyzed, such as consumer tech, fintech, e-commerce, or digital platforms
• Mandatory (Note):This is not a pure UX Researcher or Data Analyst role. The client is looking for Design Thinking–oriented Behavioral Researchers who combine behavioral science, research methodologies, and behavioral data analysis to generate insights
• Preferred (Skills): Exposure to behavioral experimentation, usability testing, journey analysis, or consumer psychology frameworks used to improve digital product experience
• Preferred (Education): Background in Behavioral Science, Psychology, Sociology, Anthropology, Ethnography, Cognitive Science, or related fields (BA/MA/MSc/BSc)

Astra Technologies Inc is a US-based startup with a wholly-owned subsidiary in Chennai, India. We are building cryptocurrency trading infrastructure for financial institutions and other businesses. We are seeking candidates with the following skills:

1.   Strong software engineering skills

2.   Proficiency in the Rust programming language

3.   Familiarity with blockchain technology

4.   Excellent communication skills.

We are seeking candidates with varying levels of experience, from developers to senior developers and architects. The company will provide a joining bonus for candidates who join within two weeks of receiving it.

The selected candidates will have the following job responsibilities:

• Build unified API for crypto trading
• Develop products, applications and systems that meet client requirements and are scalable, maintainable, and robust.
• Work with other members of the development team to identify and resolve technical issues.
• Participate in design and code reviews to ensure that best practices are followed.
• Collaborate with other departments, such as marketing and quality assurance, to ensure that our products meet the needs of our customers.
• Stay up-to-date with emerging technologies and industry trends to ensure that our products remain competitive in the marketplace.

• Produce well-researched, informative, and engaging content that aligns with our B2B SaaS industry, including blog posts, articles, whitepapers, case studies, and website content.
• SEO Optimization: Conduct keyword research to identify relevant search terms and phrases, and incorporate them into your content to maximize organic visibility.
• Collaborate with the marketing team to develop content strategies that align with business goals and industry trends.
• Promote your content through various channels, including social media, email marketing, and other online platforms, to increase reach and engagement.
• Create content that speaks directly to our target audience, addressing their pain points and providing valuable solutions.
• Stay current with SEO and content marketing best practices, industry trends, and competitors' strategies to continually improve our content efforts.

Selling products and services using solid arguments to prospective customers

Performing cost-benefit analyses of existing and potential customers

Maintaining positive business relationships to ensure future sales

chieve agreed upon sales targets and outcomes within schedule

Coordinate sales effort with team members and other departments

Analyze the territory/market’s potential, track sales and status reports

Supply management with reports on customer needs, problems, interests,

A bit about EnKash (www.enkash.com)

EnKash, one of the fastest growing financial technology firms in the B2B space, focuses on enabling businesses to digitize and simplify their commercial payments through its state of the art technology platforms. It’s comprehensive all-in-one commercial payments platform has led to businesses having a hassle free and frictionless payments experience and thereby, focus on their core business.

EnKash, with its unique business solutions, young team and a vibrant work environment has been making formidable marks in this segment. With several banking partners and more than 60000+ businesses onboarded on our platform in a short span, we are poised to grow rapidly from here on.

EnKash has also been covered by reputed national and international media and received many accolades and recognition that include:

- “Best B2B payment solution provider” in 8th Payments and Cards Award Summit

- “Amongst the top Start Ups to watch for “ by Inc 42 media

You should excel in this role, if you have:

PHP/wordpress Background

• A minimum of 3 years of experience in web development.
• Complete mastery of HTML/CSS/JS and responsive design.
• Expertise in javascript/css animations and Canvas API
• Knowledge of PHP and MYSQL.
• Knowledge of web frameworks like Laravel, Codeigniter, Cake Php. etc.
• Knowledge of Wordpress, experience in creating custom themes.
• You are comfortable with Figma, Photoshop and Illustrator
• Knowledge of SEO techniques
• You are creative and involved.

OR

Node JS Background

• A minimum of 3 years of experience in web development.
• Complete mastery of HTML/CSS/JS/Jquery and responsive design.
• Expertise in javascript/css animations and Canvas API
• Knowledge of NodeJS and MYSQL.
• Knowledge of web frameworks like Express JS, Strapi, Koa, etc.
• Knowledge of any CMS in node js, experience in creating custom themes.
• You are comfortable with Figma, Photoshop and Illustrator
• Knowledge of SEO techniques
• You are creative and involved.

Here’s what’s in store for you:

- A fast-paced, mentally stimulating and fast growth-oriented environment.
- No bureaucracy whatsoever, respect for logical and analytical minds.
- Witness the venture of entrepreneurship.
- Excellent performance bonuses and perks.
- Affable and competitive teammates.
- Flexible work regime

SAP PS

Exp: 3yrs relevant in SAP PS

Job Location: Mumbai

Need Immediate Joiner or Max 30 days

- Sap PS Certification Mandatory

- Functional SAP PS Consultant with S / 4 HANA exposure along with SAP SD,FI knowledge,

- Must have end-to-end implementation done.

• A self-driven UI engineer with an eye for detail UI Design and Development
• Build solutions that’ll be used by thousands of enterprises globally
• Meld UX and great looking UI and Wireframe while keeping excellent code quality
• Thrive in a collaborative team environment and work with challenging timelines
• Design and build web apps that are scalable, puts user experience front and center
• Develop modular UI components for company-wide reuse
• Evolve a common design language for UI across apps
• Establish and advocate front-end coding guidelines
• Iterate UI features with high speed
• Work with ambiguous product requirements and shared backend APIs

REQUIREMENT-

• 2-4 years of experience with working on UI frameworks like Angular
• Experience in product companies would be a plus
• Must have a solid understanding of JavaScript and related libs, CSS
• Big plus if familiar with Django, Flask, Postgres, Linux, Git, AWS
• Writing high-performance, reliable and maintainable code
• Ability to define cross-core contracts and bring them to closure through collaboration.
• Analytical and problem-solving skills
• Working knowledge of Git and proficiency with Jenkin

• 10+ years of Collections experience in financial services (consumer credit or marketplace lending platforms/Banking/NBFC) and 5+ years of inhouse collection team management/leadership experience
• Demonstrated success leading a team in a fast-paced setting, managing SLAs across multiple channels, and achieving goals
• Excellent verbal and written communication, as well as presentation and facilitation skills with the ability to express complex concepts in plain language to reach broader audiences
• Excellent work ethic with result-driven attitude
• Demonstrated ability and comfort working in a start-up environment with an agile team, fast-evolving roles and responsibilities, variable workload, and tight deadlines with a high degree of autonomy

Personality Traits :

• Dynamic and Pro-active, Fast-Paced
• Desire to make an Impact on Positive Customer Experience
• Ability to work independently without supervision
• Strong work ethic