Business Associate

ABOUT THE JOB:

Job Title: Customer Success Executive

Location: Bangalore, Chennai

Job Type: Full-time

Company: Gigadesk Technologies Pvt. Ltd. [Greatify.ai]

Eligibility: 1–5 Years experience in handling ERP solutions in a Customer Success or client-facing role, preferably within EdTech or educational institutions.

COMPANY DESCRIPTION:

At Greatify.ai, we are transforming educational institutions with cutting-edge AI-powered solutions. Our platform acts as a smart operating system for colleges, schools, and universities—enhancing learning, streamlining operations, and maximizing efficiency. With 100+ institutions served, 100,000+ students impacted globally, and 1,000+ educators empowered, we are redefining the future of education.  

WEBSITE: https://www.greatify.ai/

JOB DESCRIPTION:

As a Customer Success Executive, you'll be the strategic partner to our clients, ensuring seamless onboarding, fostering long-term engagement, and driving measurable impact through our EdTech products/services. The role involves conducting tailored training sessions, analyzing user adoption metrics, and proactively resolving challenges to enhance both learning effectiveness and operational performance. Through close collaboration with product, support, and sales teams, the Customer Success Executive serves as the voice of the customer, helping shape future innovations that improve scalability, accessibility, and the overall learning experience.

KEY RESPONSIBILITIES:

● Guide new clients through the initial setup and product adoption process.

● Support clients specifically in onboarding and adoption of ERP modules within our platform.

● Ensure a smooth transition from the sales team to customer success.

● Conduct onboarding sessions or training workshops.

● Serve as the primary point of contact for assigned customers.

● Build strong relationships to foster loyalty and long-term engagement.

● Educate customers on features, best practices, and new updates.

● Act as a bridge between product development and the customer.

● Monitor customer usage metrics to identify risks or opportunities.

● Proactively reach out if usage drops or engagement declines.

● Troubleshoot issues or escalate them to technical support.

● Gather feedback and insights from customers and relay them to internal teams.

● Influence product roadmap and service improvements.

● Advocate for the customer internally.

KEY SKILLS:

● Excellent communication & interpersonal skills

● Strong problem-solving and critical thinking

● Empathy and customer-centric mindset

● Project management and organizational abilities

● Preferred Language: English, Kannada & Hindi

● Familiarity with CRM tools

● Candidates with prior experience managing ERP workflows (student information systems, LMS, or institutional CRMs) will be prioritized.

● Basic data analysis and reporting skills.

Join us at Greatify.ai and make a lasting impact on the Edtech Industry.

Job Location: Hyderabad, Indore and Ahmedabad.

Role:

We are looking for an experienced AEM Backend Developer to join our digital platforms team. The ideal candidate will have strong backend development skills in Java (primary) and/or Python, along with proven experience in designing and building scalable, maintainable Adobe Experience Manager (AEM) solutions. This role will focus on implementing backend logic, custom workflows, integrations, and supporting content management features.

Key Responsibilities:

· Design, develop, and maintain AEM-based backend solutions, components, and templates.

· Develop custom AEM Sling models, servlets, services, and OSGi components.

· Build and integrate RESTful services and APIs to support frontend and third-party systems.

· Work closely with frontend developers and AEM content authors to support dynamic content delivery.

· Develop automation scripts using Java/Python for data handling, deployment, and reporting needs.

· Implement AEM workflows, user permissions, and version control for content.

· Troubleshoot and resolve technical issues in AEM environments.

· Optimize AEM performance, scalability, and security configurations.

What You’ll Bring:

· Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience.

· Proven experience delivering high-quality web applications.

Mandatory Skills

· 3+ years of experience in AEM backend development.

· Strong hands-on experience with Java, OSGi, Sling, and JCR.

· Experience with Python for backend scripting, automation, or integration tasks.

· Knowledge of AEM architecture including dispatcher, replication agents, and workflows.

· Experience working with AEM APIs, servlets, event handlers, schedulers, and custom components.

· Understanding of REST APIs, JSON/XML data handling.

Job Summary:

We’re seeking an innovative and business-savvy AI Strategist to lead the integration of artificial intelligence across all departments within our organization. This role is ideal for someone who has a deep understanding of AI capabilities, trends, and tools — but is more focused on strategic implementation, process improvement, and cross-functional collaboration than on technical development.

As our AI Strategist, you'll identify high-impact opportunities where AI can streamline operations, improve efficiency, and unlock new value. You’ll work closely with stakeholders in operations, marketing, HR, customer service, finance, and more to evaluate needs, recommend solutions, and support the adoption of AI-powered tools

and workflows.

Key Responsibilities:

• Partner with department heads to assess workflows and identify opportunities for AI integration

• Develop and maintain a company-wide AI roadmap aligned with business goals

• Evaluate and recommend AI solutions and platforms (e.g., automation tools, chatbots, predictive analytics, NLP applications)

• Serve as a liaison between internal teams and external AI vendors or technical consultants

• Educate teams on AI use cases, capabilities, and best practices

• Oversee pilot programs and track the effectiveness of AI initiatives

• Ensure ethical and compliant AI use, including data privacy and bias mitigation

• Stay current on emerging AI trends and make recommendations to maintain a competitive edge

Qualifications:

• Bachelor’s or Master’s degree in Business, Data Science, Information Systems,

or related fields

• Strong understanding of AI concepts, tools, and use cases across business

functions

• 3+ years of experience in strategy, operations, digital transformation, or a related role

• Proven track record of implementing new technologies or process improvements

• Excellent communication and change management skills

• Ability to translate complex AI concepts into business value

• Strategic thinker with a data-driven mindset

• Bonus: Experience working with AI vendors, SaaS platforms, or enterprise AI tools

About the company:

Betterhalf.ai

Betterhalf is on a mission to help Indians find their match with single click matching. With 1M users and a presence in every city in India, our reach is expansive — and we’re rapidly growing users (50% quarter over quarter).

By mid next year, we'd like to become the 3rd largest player in the matrimony industry in India and make our path to being No.1. There’s never been a more exciting time to be at Betterhalf.

Company funding:

Betterhalf.ai has successfully raised a $3M Pre-Series A round and is backed by Y Combinator, Tribe Capital, Quiet Capital, Kunal Shah and Nobroker founders. Betterhalf is expected to do Series A in 9-12 months.

Your growth:

You’ll experience Series A, B in 24-months and become integrated as a Category Manager

You’ll see a 50-people team becoming a 150-people and will grab the rarest opportunity to be in the room where company’s decisions are planned with founders and marketing leaders.

Responsibilities:

• Work closely with Product teams to plan & develop features and extensions to existing product lines.
• Analyze sales data & research market trends, customer needs to develop key insights & growth opportunities. This workstream may involve ad-hoc RCAs / interventions on escalations.
• Work closely with sell-side & marketing teams to promote & create awareness for product lines.
• Work closely with CM’s  on integrating growth products with new launches as well as working on specific deep-dives for existing brand partners.
• Identify & build growth capabilities & enablers that will drive significant growth on online sales in India. These growth opportunities could span across affordability, third party services, monetization, new customer acquisition, supply growth & onboarding.
  
  

Qualifications:

Bachelor's degree, 2+ years in sales industry

Experience in full sales cycle, including deal closing. 

Demonstrated sales success

Strong negotiation skills

Strong communication and presentation skills

CRM experience is preferred

Compensation:

Fixed : 40-50k Per Month

Variable: as per performance

If you believe in Hustling and Getting the Job Done! Come Join us in our ambitious journey to revolutionize the Matrimony Industry.

Job Description:

As a Software Engineer – Java, Scala, Big Data you will join a highly skilled software team in delivering innovative mobile and web applications that make up CNH Industrial’s next generation digital platform. The digital platform will enable products that integrate with connected CNH Industrial tractors, sprayers and combines and enable wide range of farm management capabilities.

This is an excellent opportunity to join the technology revolution currently taking place across the agricultural industry and work with highly skilled and talented people in a global, diversified company.

Primary responsibilities include working closely with product management, UX designers and backend developers on the design, development, testing and deployment of our next generation applications and existing product lines. You will undertake all assigned tasks and responsibilities effectively and professionally in accordance with company, team and customer expectations.

Essential Duties and Responsibilities

1. Work in a team or individually to design, develop and test software for cloud, web and mobile
2. Design, develop, test and document quality software to user and functional requirements within specified timeframes and in accordance with CNHI coding standards

3.    Generate rapid prototypes for feasibility testing

4.    Generate all documentation relevant to software operation

5.    Adhere to prescribed development systems, processes procedures and ensure efficient, effective, high quality delivery

6.    Communicate effectively with all stakeholders

1. Perform tasks as specified by the Delivery Lead/Team Lead

8.    Other related duties as required

Competencies

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Education Qualifications and/or Experience

§ Bachelor's degree in Computer Science or Computer Engineering from an accredited university

§ 3+ years of industry experience

§ 3+ years of Java Spring Boot server application design and testing experience

§ Experience with writing server applications, working with large amount of data, Big Data processing – batch and streaming

§ Strong fundamentals on OOP, RESTful architectures, Design Patterns, Data Structures, Algorithms

§ Experience with RESTful API development

§ Experience with Microservices Development; working on Docker, Kubernetes, Helm/Terrform

§ Experience with Microsoft Azure and cloud services including exposure to PAAS services like service bus, event hub, blob stores, key vaults, API managers, Function Apps (serverless)

§ Experience with concurrency topics, asynchronous programming

Computer Skills

§ Java (Spring, Spring Boot, Hibernate) ; Scala

§ Microservices, Web Services,

§ OAuth 2.0 (JWT), Swagger, Postman, Open API Specification

§ Relational (SQL Server / Postgres); NoSQL (CosmosDB / MongoDB )

§ Big Data/Geospatial (HBase 2.1.6 (HDI 4.0, Geomesa 3.0.0)

§ Batch and streams data processing : Apache Kafka, Apache Flink, Apache Spark, Azure Service Bus

§ Caching: Redis

§ Good working knowledge of CI/CD environments (preferably Azure DevOps), Git or similar configuration management software; Build Automation (Maven)

§ Knowledge of Testing Tools such as Jasmine, Cypress, NUnit, xUnit, Junit, Testcontainers

What are we looking for:

1. Strong experience in MySQL and writing advanced queries
2. Strong experience in Bash and Python
3. Familiarity with ElasticSearch, Redis, Java, NodeJS, ClickHouse, S3
4. Exposure to cloud services such as AWS, Azure, or GCP
5. 2+ years of experience in the production support
6. Strong experience in log management and performance monitoring like ELK, Prometheus + Grafana, logging services on various cloud platforms
7. Strong understanding of Linux OSes like Ubuntu, CentOS / Redhat Linux
8. Interest in learning new languages / framework as needed
9. Good written and oral communications skills
10. A growth mindset and passionate about building things from the ground up, and most importantly, you should be fun to work with

As a product solutions engineer, you will:

1. Analyze recorded runtime issues, diagnose and do occasional code fixes of low to medium complexity
2. Work with developers to find and correct more complex issues
3. Address urgent issues quickly, work within and measure against customer SLAs
4. Using shell and python scripts, and use scripting to actively automate manual / repetitive activities
5. Build anomaly detectors wherever applicable
6. Pass articulated feedback from customers to the development and product team
7. Maintain ongoing record of the operation of problem analysis and resolution in a on call monitoring system
8. Offer technical support needed in development

Responsibilities And Duties:

• As a Flutter Developer, you will create multi-platform apps for iOS and Android using Google's Flutter development framework.
• The primary focus will be on creating new experiences and maintaining the acclaimed app. You will additionally work on innovative new app projects as well as internally incubated ventures.
• Deep experience contributing to and managing high-scale production mobile apps. You must have previous experience in Flutter development.

Requirement:

• 3-5 years working as a full-time professional developer (Mobile) and 0.6 Year in a flutter(Must).
• Experience building a moderately complex Android app with knowledge of dart.
• Bonus if it's on the Play Store or we can view the project
• Willing to work with cross-platform frameworks.
• Willing to learn and work on different mobile platforms/frameworks when needed.
• Published at least one app on the Play Store using Flutter/ Native (Java/Kotlin/Swift/Object c).