Leadership
Shubham Vishwakarma
Full Stack Developer - Averlon
About TRADEJINI
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The Smart Fellowship is an offline workplace simulation that scouts, assesses and trains smart talent on behalf of 100+ companies. Our focus is on finding talent who, along with their technical skills, also can apply in-demand workplace skills like critical thinking, creative problem solving, emotional intelligence, and GenAI tools.
Our Client has appointed us to identify and hire a Customer Success Specialist
Short description of company: This is a freemium learning platform that provides top 1% curated content, certified micro-skill courses, paid learning opportunities, placement support, and flexible learning options through WhatsApp.
Company’s Vision: To make learning accessible, affordable, and engaging for millions globally by transforming scattered internet content into goal-driven, AI-powered courses. Empowering learners to achieve career outcomes through cutting-edge, AI-driven education.
Meet your Manager: Our founders bring deep expertise in product development and ed-tech innovation. One is a TEDx speaker passionate about disrupting traditional learning, while the other focuses on scalable AI solutions, driving our mission to build an AI-first company that empowers learners to achieve meaningful career outcomes.
Location: WFO (Mumbai, Maharashtra)
Salary Range: INR 4 LPA to 6 LPA
The best part about this role:
- You’ll take ownership of the entire learner journey, making a tangible impact on student outcomes.
- As the voice of the brand, you’ll build meaningful relationships with learners and drive customer satisfaction, all while being part of a mission-driven team recognized as a Top 20 AI Startup by Google.
- If you’re selected, the company will also fully sponsor your participation in The Smart Fellowship - a 40-hour, simulation-based training that’s helped 50,000+ professionals build essential skills for career success - like creative problem-solving, workplace communication, critical thinking, and using GenAI tools at work.
You will be responsible for these Key Responsibility Areas (KRAs):
- Learner Journey Management: Own the entire user lifecycle, from onboarding to ongoing support, ensuring a seamless and rewarding learning experience that prioritizes seriousness and intent.
- Personalized Communication: Act as the voice of the company, engaging with learners through calls, chats, and emails, addressing their needs with empathy, clarity, and problem-solving skills.
- Performance Excellence: Meet and exceed key metrics, including user satisfaction, response times, and resolution rates, consistently raising the bar for service quality.
- Relationship Building: Go beyond basic support to build deep, meaningful relationships with learners, fostering long-term loyalty and brand advocacy.
- Career Success Support: Assist learners in achieving their career goals through personalized guidance, insights, and proactive support, becoming a trusted advisor in their professional journey.
Your Key Performance Indicators (KPIs):
- Learner satisfaction and retention rates.
- Response time and resolution rates for learner queries.
- NPS (Net Promoter Score) and positive learner feedback.
- Recommendation rates and repeat engagement metrics.
Who We’re Looking For:
- 1-2 years of experience in customer success, or a similar customer-facing role.
- Strong communication and interpersonal skills, with the ability to handle high-intent conversations.
- Proficiency in MS Excel and CRM tools.
- Detail-oriented mindset with a passion for helping others succeed and a proactive approach to problem-solving.
- A serious, solution-focused attitude with a commitment to delivering outstanding user experiences.
iOS App Development
Objective C
SwiftAs part of the Mobile SDK Engineering team at Flyy, here are some things you can expect:
- Take ownership and be responsible for what you build - no micromanagement
- Work with customer success team to enable Flyy customers to adopt Insights-led engagement in different industry sectors like e-Commerce, FinTech, OTT, Social, entertainment, travel, telco, food-tech etc.
- Explore the latest in topics like Mobile development, SDK, iOS, Android, tvOS various mobile hybrid frameworks and share with the team and more importantly, have fun while you work on scaling Flyy.
Skills Required :
- Minimum 1 years experience in iOS Development
- Minimum 6 months or 1 year of experience in Native Mobile Development
- Minimum 6 months or 1 year of experience in React-Native/Flutter framework
- Should be thorough with different architectures used in Mobile Development
- In-depth knowledge and understanding of Android/iOS framework:
- Multithreading concepts
- Persistent data storage
- Rest APIs Implementation
- Should know the internals of the mobile build and distribution processes
- Ready to learn and develop in any cross-platform frameworks
- Should be able to capture bottlenecks and improve them without or little supervision
- Awareness of Secure Development process and practices
- Awareness on Information Security concepts and Best Practices
Good to Have:
- Knowledge of other cross-platform frameworks i.e., Cordova, Unity, etc
- Experience in working and shipping SDKs/plugins
end-to-end quality assurance including:
- Execute and improve QA processes via Test automation tools as well as manual
testing
- Reproduce software system errors and file processing issues
- Support Agile / Scrum software development life cycle and project management
approach by creating, documenting, and executing test plans
- Write SQL queries and utilizing SQL Server Management Studio for various
testing scenarios
- Automate the entire testing along with Selenium
- Plan and collaborate with the other teams including back-end engineers, product
team, etc. to ensure quality implementation of new product features, growth hacks/
initiatives identified through user interviews/ insights, etc in atimely manner.
- Build processes/mechanisms to track the KPIs across testing and ensure religious
execution of the targets
We are looking to onboard a Quality Assurance Software Engineer, who has a
founder'smindset including the following traits:
- Must be well versed with databases
- Should be well versed in understanding business specifications and deriving
and identifying test cases and test scenarios
- Should be well versed with various testing stages / levels / phases, testing
types and testing techniques
- Experience of testing across web & mobile based technologies and should have
scaled a business
- Ability to provide quality assurance across scalable products/ platforms, fully
redundant fault-tolerant infrastructure while working on modern technologies.
- Stronghold in testing across the stack including front-end testing (Selenium), backend APIs testing, load testing (Apache Jmeter), behaviour testing (Cucumber), etc
- Excellent communication skills, strong analytical skills, high energy, self-starter
personality
- Stronghold in executing stuff on the ground and hustle around to “Get things done”
- Ability to think and see the big picture while focusing on short term goals and
deliverables
- Experience as a founder/ being part of founding team is huge plus but not
mandatory
- Experience in the Fashion/ Apparel industry is a plus but not mandatory
PHP
Javascript
React.js
Angular (2+)
AngularJS (1.x)We are looking for talented WordPress developers with a minimum of 2 to 4 years of experience.
Requirements Qualifications
Experience in custom WordPress website development and Plugin development.
Experience in WordPress Theme development (PSD to WordPress conversion, HTML to WordPress conversion)
Strong knowledge in PHP and PHP based frameworks
Experience in PHP based CMS like Drupal, Joomla, Shopify is added advantage
Knowledge in Angular JS, React JS, Node JS is added advantage.
Immediate joiners
PHP
Go Programming (Golang)About us:
Shiprocket is a logistics platform which connects Indian eCommerce SMBs with logistics players to enable end-to-end solutions.
Our innovative data-backed platform drives logistics efficiency, helps reduce cost, increases sales throughput by reducing RTO and improves post order customer engagement and experience.
Our vision is to power all logistics for the direct commerce market in India including first mile, linehaul, last mile, warehousing, cross border and O2O.
Requirement:
We are looking for a Software Engineer who will develop, record and maintain cutting edge applications for Shiprocket Platform.
Key Responsibilities
- Build innovative, state-of-the-art applications which have to perform at scale
- Prepare and maintain all applications utilizing standard development tools
- Develop backend data services and contribute to increase existing APIs
- Ability to act individually in a complex and fast paced environment
- Closely work with the Product and QA teams to ensure smooth delivery
- Participate in solution designing with Tech leads and Systems Architects
- Document the development process, architecture, and standard components
- Coordinate with co-developers and keep project manager well informed of the status of development efforts
- Keep abreast of new trends and best practices in web development
Skills:
- Great people skills to closely work with other teams.
- Strong in establishing systems & processes
- Expertise in Laravel or GoLang, MySQL and Git
- Thorough in Object oriented concepts
- Knowledge of restful Web services
- Understanding of web applications
- Working knowledge of one or more caching, queuing systems in desirable
- Excellent problem solving
- Can do attitude
Inside Sales Executive –Singapore Region
Location: Delhi – Mohan Co-operarative, Mathura Road ( Hybrid Model) Experience:2– 4 Years
Requirements: Immediate joining required
Lagozon is a leading technology service provider with experience in providing a comprehensive portfolio of Consulting and Service Offerings in the niche technology area of Data Analytics and RPA solutions. Lagozon offers state-of-the-art solutions to Retail, Manufacturing, Logistics & Distribution, Telecom & Media, and BFSI Industries. With rich domain knowledge and technology expertise spanning multiple platforms, Lagozon offers solutions that deliver quantifiable value in the form of revenue growth and better risk management. With multiple relationships built by delivering innovative solutions, Lagozon has become a trusted advisor for its customers globally. We are looking for Inside Sales Executive for our Organisation.
Roles and Responsibilities include but are not limited to :
• 2+ years of inside-sales experience (preferably B2B), ideally with high-volume prospecting and outreach
• Experience in Singapore IT Sales.
• Comfortable working in Singapore time zone shifts.
• The Associate would be responsible for making enhanced outbound calls following a diligent process toward converting leads
• Actively seek out new sales opportunities through cold calling, networking and social media.
• Intensely following up with the prospects and closing the sales within the sales cycle
• Achieving the weekly targets in a performance-driven competitive environment
• Scheduling direct meetings (in the Singapore) for the Management with new clients through targeted outbound campaigns.
• Well-equipped in handling the complete sales cycle from Lead sourcing to Lead closure
Skills/Abilities :
• Exceptional communicator and influencer who can deliver sales pitches like a charm
• Confident and persevering risk-taker who thrives in a high-performance high-growth environment
• Good Communication skills (Fluency in English)
• Preferred existing experience working IT Companies.
- Experience in developing Apex classes, triggers, Visualforce pages and Lightning components.
- Good knowledge of Salesforce recommended best practice around design and development.
- In-depth understanding of Workflow rules, and Triggers, etc.
Javaowners, business analysts and team members to analyse business requirements and proposed
solutions. A highly motivated and enthusiastic to join our Core Technology team and make a
difference.
Must-Have Skills:
• Candidate should have basic experience in Core Java and Advance Java design patterns
• Candidate should have basic experience in Advance Java frameworks – Spring, Hibernate,
JSP, Servlet.
• Good understanding of MAVEN & SVN is a must.
• Front end technologies knowledge is required to communicate with the web development
team. JavaScript, JQuery, AJAX, JSON.
• Collaborating with other teams. Excellent problem solving, debugging, design and debugging
skills required.
Good to Have Skills:
• Have good interpersonal and communication skills.
• E-commerce domain knowledge will be an add-on.
• Knowledge in API Design and docker.
• Knowledge of Agile methodologies
• Knowledge of Unit testing
Primary Responsibilities:
• Work closely with Tech Leads, Architects, Project Manager / Onsite Leads.
• Understand/apply reusable code design, leverage application architecture/framework
capabilities and functionality, and design/develop solutions that are highly reliable, scalable,
and perform to meet business-defined service levels.
• Contribute to the technical code and design documentation.
• Conduct code reviews and ensuring quality solutions are built and tested.
• Provide production support and issue triage for products.
- Explain the customers - based on product offers/benefits
- Promoting the products
- Customer follow-up
- Feedback - emails/phones (communication channel)
- Maintain register for the same
- Handle Telephone Calls. And handle Lead Validation and sending the Lead to the concerned executive in the CRM and Whatsapp.
- Looking for an ambitious and energetic individual for Telecaller Executive/ Customer Care Executive/Customer Support Executive /inbound, to help us expand our clientele. Who will be the face of the company and should have the dedication to create and apply an effective sales strategy.
- Should have good Communication Skills and Convincing Power.
- Keep records of calls and sales and note useful information
- Completely work from home opportunity
- Answer calls in a professional manner
- Get leads from Justdial
- Answer customer queries
- Call up customers & understand leads
- Pass requirement to the sales team
JavaAngular (2+)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon