"App dynamics Consultant"

Job Title: Customer Success Associate (International Process)

Location: Gurugram, Haryana

Work Mode: Work from Office

About the Role:

We are seeking passionate and customer-focused professionals to join our international support team. If you have excellent communication skills, a problem-solving mindset, and prior experience in customer service—especially within international or healthcare domains—this opportunity is for you.

As a Customer Success Associate, you will be responsible for managing and resolving customer queries efficiently while ensuring an exceptional service experience.

Key Requirements:

• Excellent English communication skills (C1 level – mandatory)
• Education: Graduates and Undergraduates both are eligible
• Minimum 1 year of experience in International Customer Support (Healthcare background preferred)
• Salary: Up to ₹35,000 CTC (₹30,517 in-hand)
• 5 Days Working with 2 rotational week-offs
• Rotational Shifts (24/7 environment)
• Two-way cab facility available (for hiring zone only)

Roles & Responsibilities:

• Handle inbound and outbound calls, chats, or emails from international customers.
• Provide prompt, accurate, and empathetic assistance for customer queries or concerns.
• Analyze customer issues and ensure first-contact resolution wherever possible.
• Escalate unresolved or complex issues to higher support tiers when necessary.
• Maintain detailed and accurate documentation of all customer interactions.
• Ensure adherence to process guidelines, SLAs, and quality parameters.
• Collaborate with internal teams to improve overall customer experience.
• Stay updated on product knowledge, policies, and procedures.
• Demonstrate a positive attitude and maintain professionalism under pressure.

Why Join Us:

• Competitive salary with performance-based growth opportunities
• Exposure to global customer experience standards
• Supportive work culture with professional development programs

ABOUT COMPANY- We started this journey of recruitment and staffing in 2017 and did plenty of successful recruitments till now. We have trained, hired, and placed many candidates successfully.

If You want to get flexibility of working from home and you have good communication skills, dedication towards your work and responsibility - apply for Job with us.

Designation: Accountant

Location: Work From Home

Working Days: 6 (Mon-Sat)

Flexible Base of Working-8-9 Hours a day

Salary-15k-20k

Roles and Responsibilities:-

1. Basic Knowledge of GST & TDS
2. Expertise in accounting, compliance, GST, and taxation.
3. Proficiency in Zoho Books, Tally, and Excel is required
4. Should manage a team, ensuring accurate financial reporting and compliance with regulatory standards.

MUST HAVE-

ZOHO,TALLY,EXCEL

Linux Administration and VM Management with 6-8 Yrs. Exp: Client is based in US - No of positions -2

• CPU/Memory/Storage Monitoring
• Patch Management
• Disk Space Management
• System Log file management
• User account Management
• Server Start/Shut down
• Incident/SR Handling
• Pro-active monitoring of the customers infrastructure.
• Follow up on tickets with the internal IT Team for resolution/SLA
• Create and modify ansible/scripts to perform SA tasks
• Provide input on ways to improve the stability, security, efficiency, and scalability of the environment
• Collaborate with other teams and team members to develop automation strategies
• and deployment processes
• Lead and manage all Service Requests (SRs) with Oracle Support and Cloud Operations to coordinate and complete SA
• Lead and support Oracle Cloud Infrastructure, Oracle PaaS platform administration, and Security integrations with Oracle Cloud Applications
• Responsible for defining audit procedures to validate user permissions and creating custom user roles based on segregation of duties.
• Monitor and investigate any system performance issues and works with Oracle, project teams and end users to identify and resolve root causes.
• OCI infrastructure administration (Install, configure, migrations, tuning, patching, administration & monitoring).
• Identifies emerging technologies to solve complex business problems.
• Leads and directs all administrative support for new implementations, upgrades, and migrations.
• Effective collaboration with infrastructure teams, application development teams, testing, and release teams.
• Design/develop current and future state user security maps, identifying technical gaps, and building remediation plans with the new system.
• Implementing Disaster Recovery and High Availability.
• Applying automated configuration management & infrastructure provisioning
• Experienced in provisioning and supporting OCI components related to Network (VCN, IPSec, FastConnect, Firewall ….)
• Excellent written and verbal communication skills.
• Work cross functionally with the team on system administration, access management and security management tasks in OCI
• Responsible for coordinating the review of new release details, as well as communicating platform maintenance events to project teams and end users affected by both planned and unplanned events.
• Establish and maintain the security policies for the firewall as new customer locations are added.
• Establish and maintain DR plans for the network topology
• Switch from primary IPSec tunnel to backup tunnel
• Switch back to Primary when appropriate
• Backup policy development and administration for OCI tenant
• VM Backup scripting (includes testing and enhancements as needed).
• Should be willing to work in shifts.

You need to drive automation for implementing scalable and robust applications. You would indulge your dedication and passion to build server-side optimization ensuring low-latency and high-end performance for the cloud deployed within datacentre. You should have sound knowledge of Open stack and Kubernetes domain.

YOUR ‘OKR’ SUMMARY

OKR means Objective and Key Results.

As a DevOps Engineer, you will understand the overall movement of data in the entire platform, find bottlenecks,define solutions, develop key pieces, write APIs and own deployment of those. You will work with internal and external development teams to discover these opportunities and to solve hard problems. You will also guide engineers in solving the complex problems, developing your acceptance tests for those and reviewing the work and

the test results.

What you will do

• As a DevOps Engineer responsible for systems being used by customer across the globe.
• Set the goals for overall system and divide into goals for the sub-system.
• Guide/motivate/convince/mentor the architects on sub-systems and help them achieving improvements with agility and speed.

• Identify the performance bottleneck and come up with the solution to optimize time and cost taken by build/test system.

• Be a thought leader to contribute to the capacity planning for software/hardware, spanning internal and public cloud, solving the trade-off between turnaround time and utilization.

• Bring in technologies enabling massively parallel systems to improve turnaround time by an order of magnitude.

What you will need

A strong sense of ownership, urgency, and drive. As an integral part of the development team, you will need the following skills to succeed.

• BS or BE/B.Tech or equivalent experience in EE/CS with 10+ years of experience.
• Strong background of Architecting and shipping distributed scalable software product with good understanding of system programming.

• Excellent background of Cloud technologies like: OpenStack, Docker, Kubernetes, Ansible, Ceph is must.
• Excellent understanding of hybrid, multi-cloud architecture and edge computing concepts.
• Ability to identify the bottleneck and come up with solution to optimize it.
• Programming and software development skills in Python, Shell-script along with good understanding of distributed systems and REST APIs.

• Experience in working with SQL/NoSQL database systems such as MySQL, MongoDB or Elasticsearch.
• Excellent knowledge and working experience with Docker containers and Virtual Machines.
• Ability to effectively work across organizational boundaries to maximize alignment and productivity between teams.

• Ability and flexibility to work and communicate effectively in a multi-national, multi-time-zone corporate.

• Deep understanding of technology and passionate about what you do.
• Background in designing high performant scalable software systems with strong focus to optimizehardware cost.

• Solid collaborative and interpersonal skills, specifically a proven ability to effectively guide andinfluence within a dynamic environment.

• Strong commitment to get the most performance out of a system being worked on.
• Prior development of a large software project using service-oriented architecture operating with real time constraints.

What's In It for You?

• You will get a chance to work on cloud-native and hyper-scale products
• You will be working with industry leaders in cloud.
• You can expect a steep learning curve.
• You will get the experience of solving real time problems, eventually you become a problem solver.

Benefits & Perks:

• Competitive Salary
• Health Insurance
• Open Learning - 100% Reimbursement for online technical courses.
• Fast Growth - opportunities to grow quickly and surely
• Creative Freedom + Flat hierarchy
• Sponsorship to all those employees who represent company in events and meet ups.
• Flexible working hours
• 5 days week
• Hybrid Working model (Office and WFH)

Our Hiring Process:

Candidates for this position can expect the hiring process as follows (subject to successful clearing of every round)

• Initial Resume screening call with our Recruiting team
• Next, candidates will be invited to solve coding exercises.
• Next, candidates will be invited for first technical interview
• Next, candidates will be invited for final technical interview
• Finally, candidates will be invited for Culture Plus interview with HR
• Candidates may be asked to interview with the Leadership team
• Successful candidates will subsequently be made an offer via email

As always, the interviews and screening call will be conducted via a mix of telephonic and video call.

So, if you are looking at an opportunity to really make a difference- make it with us…

Coredge.io provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable central, state or local laws.

We are looking for a full stack developer having expertise in web development, with experience in React, NodeJS, Postgres. Should also have experience with API development & integration.

Key responsibilities:

- Develop back-end components that are scalable and reusable which aligns

with the existing architecture.

- Integrate user-facing elements developed by front-end developers with server-

side logic.

- Design, build, test, and document code

- Coordinate with internal teams to understand user requirements and provide

technical solutions.

- Make architecture decisions that contribute to maintainable systems.

Skill(s) required:

- HTML , JavaScript , CSS , NodeJs, ReactJs, Redux, Redux Saga, Postgres, SQL,

Git

- Computer science graduates would be preferred

- Familiarity with front-end technologies (like JavaScript, HTML, Bootstrap, CSS,

and React.js)

- Basic understanding of tech stacks - Postgres & Git

- Ability to work independently is a must.

- To add new features according to the requirements, to work on regular updates

as per the latest technological advancements.

- A solid understanding of how web applications work including security, session

management

You will be responsible for:

- Architecting and building these applications, as well as coordinating with the

teams responsible for other layers of the product infrastructure.

- Building pixel-perfect, smooth UIs across both mobile platforms.

- Maintaining code and writing automated tests to ensure the product is of the

highest quality.

- Diagnosing and fixing bugs and performance bottlenecks for performance that

feels native.

We are looking for a Shopify app developer on an urgent basis. The candidate should have a minimum of 2 years of experience in Shopify custom app development for private and public apps.

Job Description:

• Proficient in Liquid, HTML/CSS, React JS & Node.
• Must have hands-on experience in Databases. (MongoDB)
• Proficient understanding of code versioning tools, such as Git
• Aware of Shopify variables and Shopify API.
• Building reusable code and libraries for future use.
• Should have good communication & management skills for daily sprints.

•  3+ years of experience in Machine Learning
• Bachelors/Masters in Computer Engineering/Science.
• Bachelors/Masters in Engineering/Mathematics/Statistics with sound knowledge of programming and computer concepts.
• 10 and 12th acedemics 70 % & above.

Skills :
 - Strong Python/ programming skills
 - Good conceptual understanding of Machine Learning/Deep Learning/Natural Language            Processing
 - Strong verbal and written communication skills.
 - Should be able to manage team, meet project deadlines and interface with clients.
 - Should be able to work across different domains and quickly ramp up the business                   processes & flows & translate business problems into the data solutions