Detailed Responsibility & Skills:-
· Install, Configuration, and Tuning of the following AppDynamics Servers: Controller, Event Service Cluster, End User Monitoring, ADA, ADRUM
· Reviews system design and works to continuously improve stability and efficiencies
· Provides system backup recovery methodology and makes recommendations regarding enhancements and/or improvements
· Formulates policies, procedures, and standards relating to system management, and monitors system resource utilization
· Responsible for reducing operational downtime for critical, scheduled, and unscheduled maintenance by accelerating deployments of approved changes/fixes/updates
and solutions and automate manual maintenance, deployment, diagnostic health checks, validation, and reporting
· Responsible for creating proactive and reactive monitoring methods, generating customer alerts within the Enterprise Event Management and Monitoring capability
· Skilled at user requirement gathering and can work independently to craft efficient monitoring, alarming solutions, and dashboards
· Understands the Agile process
· Ability to operationally support the underlying database as necessary
· Hands-on Java and/or .Net Development
· IT Operations and Application Support
· Application and systems performance management, measurement and analysis.
· Deployment and configuration of complex enterprise software
· Solid understanding of Operating Systems (Linux/Windows)
· Experience with J2EE/LAMP/Microsoft stack
· Cloud and containerization experience
· Strong understanding of built-in O/S monitoring and performance tools.
· Working with a wide variety of platforms and application stacks. Ability to understand new application frameworks in customer environments quickly
· Works with minimal direction as a seasoned resource
· Support customer initiatives in their transition towards modernization
· Tracks own work and backlog, familiar with Agile methodology
· Prioritize own work in accordance with user priorities and stakeholder expectations
· Communicates efficiently and effectively both written and verbal
· Reviews system design and works to continuously improve stability and efficiencies
Mandatory:
· Knowledge about APM tools (NewRelic / AppDynamics / DataDog / OpenTracing)
· Dotnet/Java
· Linux/Windows
· SQL
· Reverse proxy administration (e.g.: IIS)
· API
· Elastic knowledge
· Fault and Performance Monitoring Tools Administration