Zenoti

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes

What will I be doing?

- Design, implement, and manage security controls and practices in cloud environments.

- Monitor and respond to security incidents and vulnerabilities in a timely manner.

- Ensure compliance with industry standards and regulations.

- Develop and maintain automation scripts and tools to enhance security operations and incident response.

- Implement and manage security infrastructure as code.

- Work closely with development, operations, and security teams to integrate security practices into the DevOps pipeline.

- Provide security guidance and best practices to engineering teams

- Establish and maintain monitoring systems to detect and respond to security threats and anomalies.

- Lead incident response efforts, including root cause analysis and remediation.

- Stay current with emerging security threats and industry trends.

- Propose and implement improvements to security policies, processes, and technologies.

What skills do I need?

- 3+ years of experience in cloud security, site reliability engineering, or a related role

- Bachelor’s degree in Computer Science, Information Security

- Strong experience with cloud platform (Azure) and it's security features.

- Experience with microservices and distributed applications and serverless computing capabilities on AWS

- Proficiency in scripting languages (e.g., Python, Bash) and automation tools (e.g., Terraform, Ansible).

- Knowledge of containerization and orchestration tools (e.g., Docker, Kubernetes).

- Familiarity with security frameworks and standards (e.g., NIST, ISO 27001, CIS).

- Experience with security information and event management (SIEM) tools.

- Knowledge of network security, identity and access management, and data protection.

- Having certifications like CISSP, CISM, AWS Certified Security - Specialty is preferred

- Strong analytical and problem-solving skills.

- Excellent written and verbal communication skills.

- Ability to work independently and as part of a team.

- Detail-oriented with a strong commitment to delivering high-quality results.

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes

What Will I be doing?

Traditional Salesforce Admin: Handle customizing, setting up, and putting changes into Salesforce. Use your skills to make flows and other tools that make our work smoother. Keep our data organized and make sure users have the right access.

Proactive Problem Solver: Look out for possible problems by checking on system health and security warnings. Put in place actions to stop future issues. Work with others to keep our systems safe and users happy.

Design: Translate business requirements into well architected solutions that best leverage Salesforce platform.

Continuous Improvement Advocate: Stay updated on the latest from Salesforce and our industry. Suggest and add new things to Salesforce to help us work better. Talk with others in the Salesforce community to share ideas.

Cross-Functional Liaison: Work with different teams to understand what they need and turn those needs into Salesforce solutions. Help tech teams and users talk to each other so that any changes we make help our business goals.

Quote to Cash: Own & Support process for users across various geographies.

Review and contribute to design documents, configuration documents and functional specifications.

Help business teams on reporting requirements on the reporting team working in conjunction with the data warehouse team.

What Skills do I need?

- 5+ years of relevant Salesforce.com administration experience.

- Prior Experience in managing Salesforce/CRM Operations for a SaaS Company

- Salesforce Proficiency: Demonstrated expertise in Salesforce administration, including customization, configuration, and deployment. Strong understanding of Sales Cloud and CPQ functionalities (Preferably Zuora CPQ)

- Expertise in Flow Building: You can create complex flows in Salesforce to make processes smoother and improve how users work with it.

- System Integration: Build Custom Salesforce Integration with a other apps/services in the Tech Stack (eg. JIRA, Zuora, NetSuite). Ensure seamless data flow between Salesforce and other integrated platforms.

- Strong understanding of REST APIs and OAuth.

- Strong verbal and written communication skills.

- Hands-on Experience with using Excel for Data Transformation, Analysis.