Sales Development Representative

at Zenoti

Sales Development Representative

Zenoti

Company

Home

Sales Development Representative

at Zenoti

Posted by Mridhula Subramaniyan

3 - 6 yrs

₹8L - ₹11L / yr

Hyderabad

Skills

cold calling

Lead Generation

outbound sales

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes

Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.

The Sales Development Representative at Zenoti generates and qualifies sales leads through market research, cold calling and other lead generation tools. The Sales Development Representative coordinates with the sales team to ensure successful connections with prospective customers, actively pursues existing leads, and helps process leads from mailers campaigns and other marketing efforts, as well as trade shows and other events.

What will I be doing?

You will work with the sales and lead generation teams to source new sales opportunities
Perform inbound lead follow-up, and outbound prospecting/cold calling
Create and qualify opportunities by understanding customer needs and requirements
Research accounts, identify and build relationships with key decision makers and generate interest
Maintain and expand a database of prospects
Team with channel partners to build sales pipeline and close deals
Assess, qualify and transfer leads to the appropriate Account Executive for a formal sales presentation

Skills & Qualifications

Bachelor’s Degree preferred (or equivalent professional experience)
Mandatory 3+ Demonstrated experience in inside sales, sales, or lead generation, preferably within the SaaS industry
Strong phone presence and experience dialing high volume of calls per day
Very strong interpersonal and communication skills
Business acumen, to understand the landscape of the opportunity, and the needs of prospective customers
Ability to conceptualize and explain complex concepts in a clear and compelling way
Ability to multi-task, prioritize and manage time effectively and independently
Must have knowledge of social networking sites and popular business directories
Experience in the salon, spa, medical spa, or fitness industry a plus

What will I be doing?

You will work with the sales and lead generation teams to source new sales opportunities
Perform inbound lead follow-up, and outbound prospecting/cold calling
Create and qualify opportunities by understanding customer needs and requirements
Research accounts, identify and build relationships with key decision makers and generate interest
Maintain and expand a database of prospects
Team with channel partners to build sales pipeline and close deals
Assess, qualify and transfer leads to the appropriate Account Executive for a formal sales presentation

Skills & Qualifications

Bachelor’s Degree preferred (or equivalent professional experience)
Mandatory 3+ Demonstrated experience in inside sales, sales, or lead generation, preferably within the SaaS industry
Strong phone presence and experience dialing high volume of calls per day
Very strong interpersonal and communication skills
Business acumen, to understand the landscape of the opportunity, and the needs of prospective customers
Ability to conceptualize and explain complex concepts in a clear and compelling way
Ability to multi-task, prioritize and manage time effectively and independently
Must have knowledge of social networking sites and popular business directories
Experience in the salon, spa, medical spa, or fitness industry a plus

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About Zenoti

Founded :

2010

Type :

Product

Size :

1000-5000

Stage :

Raised funding

About

Zenoti is a web-based software that offers solutions for service industries such as spas, salons, medical spas, cosmetology clinics, fitness centers, and slimming centers. It provides a range of capabilities including point of sale, appointment book, inventory, employee management, marketing, customer loyalty, and reporting. Zenoti's software supports cross-platform devices and has plans ranging from US$100 to US$500 a month, with the higher end being for multi-locational enterprises. The company has over 7k spas around the globe using its solution, including Kaya Skin, Enrich Salons, O2 Spas, and Blush Clinics. Zenoti has offices in Seattle, Dubai, Manila, KL, Jakarta, and Melbourne.

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The ideal candidate will be passionate about technology and getting things to work while at the same time being able to mentor (and lead) other engineers by way of example to achieve excellence in their work.What does the role involve?As a Web Backend Principal Software Engineer you will be responsible for creating REST APIs which are used to drive the User Interface. Given the nature of the application, these APIs needs to be very efficient and high performing. This requires optimising queries for faster execution and introducing database changes that may be required.You would be working with a complex technology stack which includes (but is not limited to) Spring, Hibernate, HornetQ, Quartz, etc. This requires extensive understanding of transaction management and data handling across different application layers.In addition to the technical ownership, you will also be involved in detailing requirements for requested functionalities and be responsible for providing technical insight into how requirements will be implemented and made available to users. Accurate estimation of tasks and planning are qualities we look for in our engineers.Responsibilities include:Develop, test, implement and maintain application softwareTake part in software and architectural development activitiesTransform requirements into implementation detailsDebug application issues and helping support respond to client queriesMay lead and provide mentoring and guidance to less senior developersParticipate in application development meetingsProvide accurate estimates, clearly communicate status of tasks and identification of risksCommitment to accomplishing the task at hand and identify the fastest and most reliable way to solve a problemPerformance tuning of application code at different service levelsIncorporate design changes to improve performance of the applicationInteract with customers of the application and help address issues reportedInteract with customers of the application and collect requirements or potential uses cases and draft technical and user requirementsESSENTIAL SKILLS / EXPERIENCE REQUIRED:Minimum Bachelor's degree in Computer Science or equivalentMinimum 8+ years experience with Java and J2EE/Java EEMinimum 8+ years experience with Spring MVC, Spring Security and Hibernate2+ years experience managing in colocated and remote teamsStrong understanding of relational database and normal formsStrong understanding of SQL concepts and ability to write optimised and high performing queriesStrong understanding of Java concurrency, concurrency patterns, experience building thread safe codeExperience building RESTful web servicesExperience with web application servers like JBossStrong written and verbal communication skillsStrong interpersonal skills and time management skillsStrong problem solving and analytical skillsExperience using task tracking systems e.g. Jira and distributed version control systems e.g. GitUnderstanding of testNg/JUnitUnix/Windows shell and related command line toolsExperience with database partitioning and column IndexingExperience with query optimisation techniquesWhy work for us?Above market remunerationStimulating challenges that fully utilise your skillsWork on real-world technical problems to which solution cannot simply be found on the internetWorking alongside other passionate, talented engineersHardware of your choiceOur fast-growing company offers the potential for rapid career progression

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