Provide technical support for both hardware and software issues our users encounter Respond to and resolve help desk requests Administrate infrastructure, including firewalls, databases, malware protection software and other processes Create and verify backups of data
We are looking for a responsible Associate City Manager to assist in operations and fill in for them when they're absent. Your work will be critical in ensuring the team meets its goals of efficiency and customer satisfaction. Responsibility: Strategy and planning: - The candidate will assist the top-management in developing operations strategy for effectively scaling the operations. - The candidate will be liaison between the strategy team and implementation team. Implementation: - The candidate will be required to design processes, optimize operations and effectively launch and implement various operations strategies for the company. The candidate will proactively collect feedback and will be responsible for tweaking processes to make them robust. People management: - The candidate will be responsible for devising sourcing strategies, designing training modules and also for developing employee retention strategy. - Ability to evaluate and manage the resources and processes required for the successful completion of projects. - Ensuring that the individual branches focus on Safety, Quality, Customers Service & Profitability. Profitability: - Manage the P&L of the city and directly responsible for both demand and supply and hence overall growth from a city. - Evaluate driver partner economic and strategic costs and benefits of driver partner incentive programs and work with management to execute those strategies. - Will require the individual to do analytical and have intuitive skills as the role directly impacts business growth by transferring data into winning real world strategies. - Analyze demand and supply dynamics and direct or generate supply to satisfy market demand and achieve optimal levels of driver productivity. - Would be responsible to Demand and Supply Marketing- Manage availability to maximize for utilization- Collaborate with regulatory authorities for joint projects. - Analyze data to optimize utilization, pricing and growth Desired Skills & Experience: - 3 - 5 yrs. of proven experience in Sales & Operations. - Knowledge of data analysis procedures - Leadership and organizational abilities - Strong Analytical and Problem solving skills- Start-up, Cultural Fit willingness to learn, to innovate, to take initiative, to think beyond conventional dogma, ability to work in a flat organization. - Excellent written and verbal communication skills - Hustler i.e. one who can go to any lengths to get the job done. - Proven track record of finding innovative solutions to business problems - Problem-solving and Multitasking skills - MBA in Marketing & Operations will be a plus
Roles & Responsibilities Understand Resource Requirements: · Work proactively on end to end recruitment for hiring by utilizing effective tools for sourcing, selection and on boarding. · Meet all recruitment timelines successfully as assigned. · Plan, develop and drive sourcing/recruitment strategies Manage Resource Talent Pool: · Source candidates through networking & cold calling. · Create and maintain assignment track sheets. · Conduct pre-screening interviews. · Assist in salary and hiring recommendations, as applicable. · Hand-hold candidate to increase offer to joinee conversion. · Work with line managers to develop and implement staffing strategies and programs (where appropriate). Recruitment Competencies · Excellent coordination with clients and candidates. · Good/professional rapport with clients and candidates. · Constant update of current subject knowledge of recruitment best practices. · Ability to think creatively and work with the assistance of the respective team lead. · Should possess high energy levels and passion to work, be self-motivated and have a positive outlook even in the face of rejections. · Manage stress and be an excellent team player. · Must possess excellent oral communication skills. Mandatory Requirements Academic -Bachelor’s degree or Master’s degree in any stream. 12+ 3yr diploma in any stream. Technical -Familiarity towards browsing profiles through web portals etc. Basic knowledge of MS tools. Experience - Should have a minimum of 2 Years experience in Recruitment (NON-IT).
Job Description: Broadly the role of the risk team here at Rapido involves investigating for any fraudulent activity by the riders and identifying any patterns around them. This particular role would be supporting the expansion of a new feature launched recently to other cities. The position involves fast paced developments in fraud patterns, managing the potentially high-pressure business escalations that result from these behaviors, and timely investigation, development, and implementation of data driven solutions. Ideal candidates should enjoy general problem solving and have a desire to find root cause drivers for fraud behaviors. In addition, the responsibilities also include • Mitigate fraud activity and develop, maintain, and enhance long term scalable solutions. • Proactive monitoring and timely mitigation of potential fraud attacks. • Collaborate with key stakeholders such as city teams to manage end to end closure of all reported fraudulent activity. • Enhance existing analytical toolsets to help gain efficiencies in various work processes. Requirements : • Strong logical thinking and problem-solving skills. Requires the ability to synthesize information and generalize the pattern. • knowledge of data collection and analysis, statistics, visual presentation methods and process mapping and modeling. • Great inter-personal skills, ability to manage relationships with key partners and collaborate with remote teams effectively. • Ability to work independently with minimum direction, comfort with ambiguity, and strong deliverability within strict time frames. • The candidate should be a graduate. Graduation from any stream would be considered. • Minimum of 2 years’ work experience in a relevant field, preferably within the areas of Risk Management, Fraud Prevention, or Decision Management. • Familiarity with tools such as Excel, google spreadsheets and SQL. • Requires excellent communication skills with fluency in English and Hindi or any other South Indian language (Kannada, Tamil, Telugu etc).