We are looking for a responsible Associate City Manager to assist in operations and fill in for them when they're absent. Your work will be critical in ensuring the team meets its goals of efficiency and customer satisfaction. Responsibility: Strategy and planning: - The candidate will assist the top-management in developing operations strategy for effectively scaling the operations. - The candidate will be liaison between the strategy team and implementation team. Implementation: - The candidate will be required to design processes, optimize operations and effectively launch and implement various operations strategies for the company. The candidate will proactively collect feedback and will be responsible for tweaking processes to make them robust. People management: - The candidate will be responsible for devising sourcing strategies, designing training modules and also for developing employee retention strategy. - Ability to evaluate and manage the resources and processes required for the successful completion of projects. - Ensuring that the individual branches focus on Safety, Quality, Customers Service & Profitability. Profitability: - Manage the P&L of the city and directly responsible for both demand and supply and hence overall growth from a city. - Evaluate driver partner economic and strategic costs and benefits of driver partner incentive programs and work with management to execute those strategies. - Will require the individual to do analytical and have intuitive skills as the role directly impacts business growth by transferring data into winning real world strategies. - Analyze demand and supply dynamics and direct or generate supply to satisfy market demand and achieve optimal levels of driver productivity. - Would be responsible to Demand and Supply Marketing- Manage availability to maximize for utilization- Collaborate with regulatory authorities for joint projects. - Analyze data to optimize utilization, pricing and growth Desired Skills & Experience: - 3 - 5 yrs. of proven experience in Sales & Operations. - Knowledge of data analysis procedures - Leadership and organizational abilities - Strong Analytical and Problem solving skills- Start-up, Cultural Fit willingness to learn, to innovate, to take initiative, to think beyond conventional dogma, ability to work in a flat organization. - Excellent written and verbal communication skills - Hustler i.e. one who can go to any lengths to get the job done. - Proven track record of finding innovative solutions to business problems - Problem-solving and Multitasking skills - MBA in Marketing & Operations will be a plus
We are looking for a responsible Associate City Manager to assist in operations and fill in for them when they’re absent. Your work will be critical in ensuring the team meets its goals of efficiency and customer satisfaction. Responsibility:- Strategy and planning: The candidate will assist the top-management in developing operations strategy for effectively scaling the operations. The candidate will be liaison between the strategy team and implementation team. Implementation: The candidate will be required to design processes, optimize operations and effectively launch and implement various operations strategies for the company. The candidate will proactively collect feedback and will be responsible for tweaking processes to make them robust. People management: The candidate will be responsible for devising sourcing strategies, designing training modules and also for developing employee retention strategy. Ability to evaluate and manage the resources and processes required for the successful completion of projects. Ensuring that the individual branches focus on Safety, Quality, Customers Service & Profitability. Profitability: Manage the P&L of the city and directly responsible for both demand and supply and hence overall growth from a city· Evaluate driver partner economic and strategic costs and benefits of driver partner incentive programs and work with management to execute those strategies.· Will require the individual to do analytical and have intuitive skills as the role directly impacts business growth by transferring data into winning real world strategies.· Analyze demand and supply dynamics and direct or generate supply to satisfy market demand and achieve optimal levels of driver productivity.· Would be responsible to Demand and Supply Marketing· Manage availability to maximize for utilization· Collaborate with regulatory authorities for joint projects· Analyze data to optimize utilization, pricing and growth Desired Skills & Experience: 3 - 5 yrs. of proven experience in Sales & Operations. Knowledge of data analysis procedures Leadership and organizational abilities Strong Analytical and Problem solving skills- Start-up, Cultural Fit willingness to learn, to innovate, to take initiative, to think beyond conventional dogma, ability to work in a flat organization- Excellent written and verbal communication skills Hustler i.e. one who can go to any lengths to get the job done- Proven track record of finding innovative solutions to business problems Problem-solving and Multitasking skills MBA in Marketing & Operations will be a plus
Roles & Responsibilities Understand Resource Requirements: · Work proactively on end to end recruitment for hiring by utilizing effective tools for sourcing, selection and on boarding. · Meet all recruitment timelines successfully as assigned. · Plan, develop and drive sourcing/recruitment strategies Manage Resource Talent Pool: · Source candidates through networking & cold calling. · Create and maintain assignment track sheets. · Conduct pre-screening interviews. · Assist in salary and hiring recommendations, as applicable. · Hand-hold candidate to increase offer to joinee conversion. · Work with line managers to develop and implement staffing strategies and programs (where appropriate). Recruitment Competencies · Excellent coordination with clients and candidates. · Good/professional rapport with clients and candidates. · Constant update of current subject knowledge of recruitment best practices. · Ability to think creatively and work with the assistance of the respective team lead. · Should possess high energy levels and passion to work, be self-motivated and have a positive outlook even in the face of rejections. · Manage stress and be an excellent team player. · Must possess excellent oral communication skills. Mandatory Requirements Academic -Bachelor’s degree or Master’s degree in any stream. 12+ 3yr diploma in any stream. Technical -Familiarity towards browsing profiles through web portals etc. Basic knowledge of MS tools. Experience - Should have a minimum of 2 Years experience in Recruitment (NON-IT).
Job Description: Campaign Executive Rapido is India’s leading Bike Taxi application focussed on making your daily intracity commute more time-efficient and economical. If you are the type of person who steps forward, takes responsibility and delivers results, you are in the right place. If you are driven, a people person with the want to learn, you are in the right place. In this role, you will be expected to manage complete customer engagement. Should develop a deep understanding of customers to improve customer retention.Loyalty and overall NPS score. You will work across team to ensure personalized engagement is delivered to customers. You will be responsible for the strategic campaign development as well as the analysis and insight from all CRM and Loyalty activity. Responsibilities: - Own and revise charter for Customer experience. Solving key customer pain points/experience enhancements by working closely with different teams. - Strategic planning and execution of all CRM and Loyalty campaigns to deliver against customer service and retention KPI's. - Identify opportunities to drive incremental revenue from existing customers at key stages of their relationship with us. -Identify the reasons for churn and minimize it by taking pro-active measures. - Map customer journey and develop listening points in the journey. - Working with analytics team to setup, update and track all the key performance factors involving customer service. - Identify opportunities to grow the database; in valuable customer segments. - Forecast, manage and monitor department budget. - Working with the ads creative and operations team to ensure that there is enough visibility of the product. - Prepare customer engagement plans for different cities using multiple communication channels. - Influence future lifetime value through higher product adoption, customer satisfaction and overall health success. Required Skills: - Proven experience in managing and coordinating multi-channel marketing campaigns (with the multi - channel user journey/ user experience in mind at all times) - Excellent quantitative aptitude and ability to perform market analysis. - Excellent database / CRM knowledge and expertise in reading / understanding data - Strategic thinker and ability to offer marketing solutions to activate seasonal marketing strategy. -The role requires you to have strong strategic, creative and organisational skills, and a passion for deriving insight from data. - Should be a team player, working alongside people from all walks of life
Job Description: Broadly the role of the risk team here at Rapido involves investigating for any fraudulent activity by the riders and identifying any patterns around them. This particular role would be supporting the expansion of a new feature launched recently to other cities. The position involves fast paced developments in fraud patterns, managing the potentially high-pressure business escalations that result from these behaviors, and timely investigation, development, and implementation of data driven solutions. Ideal candidates should enjoy general problem solving and have a desire to find root cause drivers for fraud behaviors. In addition, the responsibilities also include • Mitigate fraud activity and develop, maintain, and enhance long term scalable solutions. • Proactive monitoring and timely mitigation of potential fraud attacks. • Collaborate with key stakeholders such as city teams to manage end to end closure of all reported fraudulent activity. • Enhance existing analytical toolsets to help gain efficiencies in various work processes. Requirements : • Strong logical thinking and problem-solving skills. Requires the ability to synthesize information and generalize the pattern. • knowledge of data collection and analysis, statistics, visual presentation methods and process mapping and modeling. • Great inter-personal skills, ability to manage relationships with key partners and collaborate with remote teams effectively. • Ability to work independently with minimum direction, comfort with ambiguity, and strong deliverability within strict time frames. • The candidate should be a graduate. Graduation from any stream would be considered. • Minimum of 2 years’ work experience in a relevant field, preferably within the areas of Risk Management, Fraud Prevention, or Decision Management. • Familiarity with tools such as Excel, google spreadsheets and SQL. • Requires excellent communication skills with fluency in English and Hindi or any other South Indian language (Kannada, Tamil, Telugu etc).
Should be local to Bangalore, Multi-linguist is highly preferred. Roles & Responsibilities: 1. Office operations - Oversee day to day functioning of office operations such as opening and closing hours protocols, allocation of tasks to the support team, smooth functioning of all office equipment and infrastructure - Lights, ACs , Internet, furniture , IT equipment, pantry services, Housekeeping services and general upkeep of office premises. Ensuring office readiness for executive meetings, interviews 2. Office operations - Plan the deployment of resources for weekend operations for 24x7 support, ensure all IT infrastructure, logistics, F&B services, meeting & greeting, Housekeeping services are planned ahead of the weekend sessions to ensure smooth functioning of office. 3. Vendor management Manage various facets of the business - Hotels & restaurants, Pest control , AC , Carpentry, Stationery, F&B, corporate gifting, AV ( local and domestic travel & logistics). 4. Hospitality operations - Logistics & boarding /lodging - Partner with leading hotels & serviced apartment operators and work on pre negotiated rate contracts for room nights for outstation faculty, coordination of airport transfers , Hosting important guests and visitors, overseas faculty. 5. Crisis and Emergencies - Ensure that you are always available in the event of Office crisis and emergencies such as fire, electrical breakdowns etc. 6. Maintaining approvals from concern authorities and Coordinating with finance and Acccounts Team.
- Excellent Communication Skills - MS Office knowledge (Mainly into MS Excel) - Min. 1 year experience in handling operations - Fleet Management experience is an added advantage. - Planning and execution of new ideas to increase the revenue growth - Able to take challenge and perform star excellent. - Able to work under pressure.
Desired Skills/Experience • Should have 2 – 4 years of experience preferable in logistics, Operations or FMCG • You have good business acumen and strong support knowledge: understanding what is really happening and being able to accurately diagnose situations and process contingency plans • You have good communication and organization skills • Strong Knowledge of Quality Principles • Functional experience Drive improvement initiatives through teams • Experience on driving automation projects. (Preferably not limiting to opportunity identification) • Team leading experience • Build Marketing Strategies. • Working with Vendors, promoters and involve in negotiation. If this sounds like the perfect opportunity for you, get in touch with us. We can’t wait to hear from you!
We at RAPIDO, looking for an ambitious Accountant with minimum 2 years of experience to provide support to the financial department by managing daily accounting tasks. Accountant Job Duties: Prepares day to day payments with verifying documentation, and requesting disbursements to management. Prepare documents of all financial transactions by entering account information. Reconciles financial discrepancies by collecting and analyzing information. Update financial data in databases to ensure that information will be accurate and immediately available when needed. Post and process all journal entries to ensure all business transactions are recorded. Secures financial information by completing data base backups. Accountant Job Requirement: Well verse with accounting and finalization of accounts. Well verse with day to day all banking operations. Good knowledge of MS Office and familiarity with relevant computer software (e.g. Tally ERP)
Roles and Responsibilities - 1. Assist in drafting content for offline and digital advertising communication 2. Must adhere to the brand language and understand the target audience 3. You will help the brand and marketing teams communicate the benefits of our products and services in the best possible way 4. Will be working closely with the design team to bring out the best creative output for successful marketing campaigns You're a great fit, if - 1. You are creative and can pen down shot form content in no time 2. You have a great command of English language & know your prepositions and articles perfectly 3. Highly active to keep pace with the deadlines 4. Bonus points if you're multi-lingual
Job Description Rapido is India’s leading Bike Taxi application focussed on making your daily intracity commute more time-efficient and economical. Rapido is seeking a sharp, talented analyst who gets excited by looking at different forms of data and they are always ready to churn intelligence out of it. The primary duties of the role include utilizing a variety of techniques and aptitude to interpret results and identify trends in the data by preparing various analytical models and reports. Responsibilities: • Collecting, constructing and summarizing data for case-specific needs. • Performing independent and directed data analysis. • Analysing, validating, visualizing and reporting on the performance of various deep learning and statistical models. • Participating in meetings with academic experts and case team members. • Preparing various automated dashboards for specific departments. Required Skills: • Proficiency with Microsoft Excel. • Above average quantitative aptitude and ability to perform market analysis. • Computer skills and ability to learn specialized software. • Passion for mining and analyzing data. • Proficiency with statistics software will be a plus. • Knowledge of Python and R will be a plus
Job Description Job Description Do you want to join an innovative team of scientists who use machine learning, NLP and statistical techniques to provide the best customer experience on the earth? Do you want to change the way that people work with customer experience? Our team wants to lead the technical innovations in these spaces and set the bar for every other company that exists. We love data, and we have lots of it. We're looking for business intelligence engineer to own end-to-end business problems and metrics which would have a direct impact on the bottom line of our business while improving customer experience. If you see how big data and cutting-edge technology can be used to improve customer experience, if you love to innovate, if you love to discover knowledge from big structured and unstructured data and if you deliver results, then we want you to be in our team. Major responsibilities Analyze and extract relevant information from large amounts of both structured and unstructured data to help automate and optimize key processes Design structured, multi-source data solutions to deliver the dashboards and reports that make data actionable Drive the collection of new data and the refinement of existing data sources to continually improve data quality Support data analysts and product managers by turning business requirements into functional specifications and then executing delivery Lead the technical lifecycle of data presentation from data sourcing to transforming into user-facing metrics Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation Basic Qualifications Bachelors or Master’s Degree in Computer Science, Systems Analysis, or related field 3+ years’ experience in data modeling, ETL development, and Data Warehousing 3+ years’ experience with BI/DW/ETL projects. Strong background in data relationships, modeling, and mining Technical guru; SQL expert and God in one of these Python/ Spark/ Scala/ Tulia Strong communication and data presentation skills Strong problem solving ability Preferred Qualifications Experience working with large-scale data warehousing and analytics projects, including using AWS technologies – S3, EC2, Data-pipeline and other big data technologies. Distributed programming experience is highly recommended 2+ years of industry experience in predictive modeling and analysis Technically deep and business savvy enough to interface with all levels and disciplines within the organization.
Job Description We are looking for a Leader who can lead a team towards accomplishing the company's Goal and has a background in data modeling, distributed system design, and communications protocol and is passionate about writing code and the art of management. We are a close-knit group spanning the full gamut of hardware and software design, and are looking for candidates with similarly broad engineering interests and technical management experience to become an integral part of our team. The work: • Oversee a group of top-tier developers creating the backbone infrastructure of the Rapido's platform and make self-guided code contributions • Hands on with in-depth technical understanding of NoSQL databases, distributed fault tolerant systems • Design efficient, flexible data models and protocols for defining home automation devices on many different platforms • Get involved in a diverse, cross-functional team spanning hardware, mobile apps, and cloud services • Collaborate with other engineering and product teams in the organization to pull together diverse system requirements • Help define and facilitate architectural vision throughout the organization Minimum qualifications: • Bachelor’s degree in Computer Science, Mathematics, Statistics, or related field or equivalent experience • 5+ year's of backend platform/cloud software development experience • Experience in handling teams in an Agile environment towards the releases Preferred qualifications: • Understanding of multiple programming languages • Experience with system-wide formal data modeling and protocol definition in distributed systems • Knowledge of good API design and abstraction concepts • Previous startup experience is a plus • Demonstrated achievement of delivering enterprise-grade software platforms • Proficiency in designing, developing, and debugging distributed systems • Experience working with cross-functional teams including backend, apps, and test engineering • Excellent problem-solving, organizational, and critical thinking skills • Exceptional verbal and written communication skills with the ability to effectively influence and communicate cross-functionally with all levels of the organization • Experience working with external development teams/contractors to facilitate implementation In Short, the stack goes like: Node.js, Python, Go, Kafka, Kong, Redis, MongoDB, Cassandra, Spark and so on... Go ahead and click the button
Design at Rapido is an interdisciplinary group. We value visual design, interaction design, prototyping, and research as equal pillars of the product. Our ideal candidate will combine strengths across disciplines to create a powerful and effective point of view. For this role, Rapido is looking for a highly initiated UI/UX designer who has extensive service design experience and can play a key role in product definition and create elegant design solutions within a fast moving environment. The role will require taking on the responsibility of the lead designer as well as being a doer of it. Success in this role will be in creating a compelling design solution that can be built and scale. As a Senior Designer at Rapido, you get to combine a great visual aesthetic with a deep understanding how to make a complex product feel simple and intuitive. Rapido's products cross mostly digital and few physical interactions so you’ll need to be able to apply your skills to various contexts and mediums. You should have an inspiring portfolio, great design sense, a love for complex problems and the ability to clearly articulate how a product should work both in software and in the physical world. Lastly, you should have passion to create products that people love and that they’ll welcome into their everyday life. The work: Strategize, brainstorm, and define new software products as part of Rapido's product catalog Work with leaders to create strategic vision, collaborate across products, and be part of enabling critical organizational decisions for the well-being of the organization Translate abstract ideas and requirements into direction so that team can create tangible and beautiful design Integrate user feedback and business requirements into ongoing product experience updates Advocate for the prioritization of design centered changes, refinements, and improvements Author, iterate, and maintain documentation including storyboards, flows, architecture, mockups, prototypes, animations, etc. Consciously and exhaustively craft detailed use cases and contingencies Collaborate closely with cross-disciplinary teams of engineers, product managers and marketing Create production-ready assets that use all the capabilities of the latest industry technology Minimum qualifications: 3 years experience as a designer working on shippable products, including for iOS, Android, Web applications, and/or Hardware BFA, BA, or BS degree in design or a related discipline Preferred qualifications: Strong leadership when collaborating with design, engineering, product, and marketing Experience collaborating closely with a variety of other UX disciplines (research, copy, audio, prototyping) Ability to thrive and deliver results in an ambiguous environment Ability to distill complex processes into simple, clear, user interactions Excellent experience standards, visual standards, and obsessive attention to detail Experience designing software experiences relating and interacting with physical products Masterful understanding of technical requirements for iOS, Android, Web, and Cloud. Excellent written communication and documentation skills Ability to anticipate issues at a macro and micro level concurrently Highly organized and efficient when working across multiple projects to meet tight deadlines Proficiency with Adobe Creative Suite, Sketch, and similar tools
At Rapido, our philosophy is build it, break it and then rebuild it better. That thinking is at the core of how we approach testing at Rapido. Unlike roles with similar names at the other companies, Test Engineers at Rapido aren't manual testers -- you write scripts to automate testing and create tools so developers. code. As a Test Engineer, you navigate Rapido's massive codebase, identify weak spots and constantly design better and creative ways to break software and identify potential problems. You'll have a huge impact on the quality of Rapido's growing suite of modules and service. Rapido's Engineering team is looking for a talented and experienced Test Engineer to lead all aspects of new product and feature qualification from concept to post-release monitoring to ensure we quickly ship features that delight customers. As a Test Engineer, you will have the opportunity to gain a breadth of understanding about software development complex systems. You will have the opportunity to work on and with every single Rapido's moudle product: Raipdo Core, Broadcast, Data and App team. all while working with a nimble team. Join the team and become an integral member that helps Rapido's successfully launch features and planned releases. Responsibilities Create tests plans, test cases, test strategy, running tests, implementing build and test infrastructure, test automation and ensure good engineering practices by the team. Prepare test plans for Cloud testing and manage incoming inquiries from testers. Track and report testing status across active projects. Work with other teams at Rapido to ensure efficient testing workflows. Build out automation to streamline testing. Qualifications Minimum qualifications: Bachelor’s degree in Computer Science, Information Science, or equivalent practical experience. 3 years of experience with automated testing and test automation tools. 3 years of experience building User Interface (UI) automation from the ground up and implementing it for use in a release process. 2 years of experience with clear and well documented test case writing. Preferred qualifications: Master’s degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent practical experience. Experience with Moblile Application and API testing. Ability to deal with test environment configurations and management. Possess diverse exploratory testing skills with understanding of browser and other debugging tools.
Job Description We are looking for a team member who has a background in data modeling, distributed system design, and communications protocol and is passionate about writing code and the art of management. We are a close-knit group spanning the full gamut of hardware and software design, and are looking for candidates with similarly broad engineering interests and technical management experience to become an integral part of our team. The work: Oversee a group of top-tier developers creating the backbone infrastructure of the Rapido's platform and make self-guided code contributions Hands on with in-depth technical understanding of NoSQL databases, distributed fault tolerant systems Design efficient, flexible data models and protocols for defining home automation devices on many different platforms Get involved in a diverse, cross-functional team spanning hardware, mobile apps, and cloud services Collaborate with other engineering and product teams in the organization to pull together diverse system requirements Help define and facilitate architectural vision throughout the organization Minimum qualifications: Bachelor’s degree in Computer Science, Mathematics, Statistics, or related field or equivalent experience 2+ year's of backend platform/cloud software development experience Preferred qualifications: Understanding of multiple programming languages Experience with system-wide formal data modeling and protocol definition in distributed systems Knowledge of good API design and abstraction concepts Demonstrated achievement of delivering enterprise-grade software platforms Proficiency in designing, developing, and debugging distributed systems Experience working with cross-functional teams including backend, apps, and test engineering Excellent problem-solving, organizational, and critical thinking skills Exceptional verbal and written communication skills with the ability to effectively influence and communicate cross-functionally with all levels of the organization Experience working with external development teams/contractors to facilitate implementation In Short, the stack goes like: Node.js, Python, Go, Kafka, Kong, Redis, MongoDB, Cassandra, Spark and so on..
Manage end to end offline marketing. Identify, engage and build successful cross-marketing partnerships with other companies. Help improve the reach of Rapido and increasing the app usage.