Minimum 3 years of relative sales experience: Software, IT, SaaS or Cloud Hosted solutions. Manage a team of sales Executive, Set and track sales targets for the team. Mentor the sales resources to increase their productivity. Owns Responsibility of sales target for His/Her Team Travel to on-field location to mentor resources & help with closures. Meet prospective clients, execute effective product demonstrations, emphasising product features and benefits with focus on the value of the solution. Ensure sales policies and process are followed by team Participate in conferences, represent the company in different event. Good communication skills to be able to talk to customers. Startup experience is a plus.
Responsibilities Provide service and customer support during field visits Follow discussed schedule and execute accordingly Manage all on site installation, repair, maintenance and test tasks Diagnose errors or technical problems and resolve with guided approach Follow regular reporting to manager Document processes where required Follow all company's and department's field procedures and protocols Cooperate with technical team and share information across the organisation Comprehend customer requirements and make appropriate recommendations/briefings Build positive relationships with customers Requirements 1-2 years experience in field support Ability to troubleshoot, test, repair and service technical equipment Excellent written and verbal communication ability Ability to work flexible shifts and to adapt to changing work schedules Familiarity with mobile tools and applications Strong multi-tasking and organizational skills