Minimum 3 years of relative sales experience: Software, IT, SaaS or Cloud Hosted solutions. Manage a team of sales Executive, Set and track sales targets for the team. Mentor the sales resources to increase their productivity. Owns Responsibility of sales target for His/Her Team Travel to on-field location to mentor resources & help with closures. Meet prospective clients, execute effective product demonstrations, emphasising product features and benefits with focus on the value of the solution. Ensure sales policies and process are followed by team Participate in conferences, represent the company in different event. Good communication skills to be able to talk to customers. Startup experience is a plus.
Responsibilities Provide service and customer support during field visits Follow discussed schedule and execute accordingly Manage all on site installation, repair, maintenance and test tasks Diagnose errors or technical problems and resolve with guided approach Follow regular reporting to manager Document processes where required Follow all company's and department's field procedures and protocols Cooperate with technical team and share information across the organisation Comprehend customer requirements and make appropriate recommendations/briefings Build positive relationships with customers Requirements 1-2 years experience in field support Ability to troubleshoot, test, repair and service technical equipment Excellent written and verbal communication ability Ability to work flexible shifts and to adapt to changing work schedules Familiarity with mobile tools and applications Strong multi-tasking and organizational skills
Responsibilities: - Operate as the lead point of contact for any and all matters specific to your customers - Build and maintain strong, long-lasting customer relationships - Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors - Ensure the timely and successful delivery of our solutions according to customer needs and objectives - Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders - Forecast and track key account metrics - Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment - Assist with high severity requests or issue escalations as needed Requirements: - Min 2 years experience in account management - Clarity in thought - Excellent communication skills - Customer handling experience
Responsibilities: Ensure customer satisfaction by advising customers on configurations that may favorably impact performance. Advise product development of recurring issues. Provide post-sale technical support services to customers, including troubleshooting, problem resolution and training to customers. Requirements: Minimum 1 year experience as a Customer Success Manager, with a proven track record of handling customers, solving issues and executing projects. Good communication Skills. Ability to Analyze Data- Have an eye for surveys and customer research. Need to be organised, to be able to organize thoughts and implement actions. Proactive Problem Solver Cheerful, Optimistic go-getter. Self-starter and a good team player. Eager to learn and execute the new processes for us. Team