Kyndryl

As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world.

There’s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.

One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.

Key Responsibilities

• Provide technical support for customer. Own and action requests for service, implementing changes and resolving assigned problems (may involve some after hours and weekend work).
• Provide 24x7 after hours on-call support as required for products supported by the team
• Personal compliance and ownership on security, audit and systems integrity posture
• Highlight areas for improvement in current processes, and implement improvements
• Must be flexible to support in different shift timings and provide coverage for the weekend maintenance change implementation windows.
• Attend and actively participate in weekly review meetings with the team leader and/or manager to discuss issues, concerns, people, ideas and workload
• Be a focal point in a technical and client advocate capacity and whenever rotated onto new accounts, ensure other team members are mentored to enable smooth succession of previous account
• Assist wider team performing the level 1-3 capability, potentially offshore or remote locations.

Your future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise

Required Technical and Professional Expertise

• 8+ Years Experience in Mainframe z/OS System Programming.
• Deep understanding of z/OS operating system architecture and features
• Deep knowledge of z/OS Facilities, Parallel Sysplex, GDPS
• Hands-on experience on SAD, GTF trace concepts
• Led multiple complex IBM and ISV product upgrades and related projects.
• Proficiency in z/OS system programming languages like assembler and REXX
• Expertise in system management tools like SMPE (Software Management Program Entry) and z/OSMF
• Knowledge of mainframe hardware configurations and I/O management
• Experience with system monitoring and performance analysis tools
• Strong analytical and troubleshooting skills

Preferred Technical and Professional Experience

• Monitoring system performance using RMF, SYSVIEW, Mainview, TMON or Omegamon tools, identifying bottlenecks, and implementing optimization strategies. 
• Diagnosing and resolving complex system issues, including software errors, hardware failures, and system crashes.
• Implementing and enforcing security policies on the z/OS system to protect sensitive data.
• Assessing system capacity needs and planning for future growth 

As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world.

There’s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.

One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.

Key Responsibilities

• Initialize/Add new DASD volumes and add new tape volumes. Perform the space management activities such as VTOC resizing, Defrag, Compress/Reclaim/Release/Cleaning of datasets.
• Manage and Define SMS rules and ACS routines.
• Manage and Maintaining DFHSM & Catalog’s.
• Storage dataset (RMM/HSM CDS & Catalog file) reorganization.
• Experience in generating all types of storage reports, SMF and Dcollect.
• Management of DR environment for DR readiness & execution.  Performing the Disaster recovery tests
• Storage box Configuration (DASD & Tape).
• Storage box data migration (DASD to DASD and Tape to tape)
• Disaster recovery planning & implementation (Tape recovery / DASD Replication / Tape Replication/Hyperswap).  
• Disk replication setup using the CSM (Copy Services Manager) / GDPS.

Your future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise

• 6+ Years Experience in managing DASD and tape data storage in Mainframe environment
• Storage Management related knowledge under the z/OS: including DFSMS, ISMF, NaviQuest, DFSMSHSM, DFSMSdss, DFSMSdfp, DFSMSrmm, ICF Catalog, IDCAMs, ICKDSF, VSAM and Non-VSAM Datasets (PS/PDS/PDSE/GDG)
• Practical Z/OS Operating System, TSO, ISPF, JCL, VSAM, JES2 knowledge
• Vendor Products for storage management including IBM (TACM, TAAM), CA (CA Disk, CA-allocate and CA-1), FDR products, Storage monitoring tools (Omegamon XE for storage, BMC-SRM, CA-Vantage)
• Data extraction, analysis & reporting from Dcollect/Tape Management/BVIR reports/SMF
• Working Knowledge & experience in REXX for task simplification & automation
• Replication technologies including IBM Metro Mirror, IBM Global Mirror and other IBM Multi-site replication setup.
• Disk Replication management products including CSM & GDPS.
• Expertise in Storage hardware subsystems including IBM DASD (DS8K), IBM Automated tape library and IBM Virtual tape library (TS7700/TS7720/TS7740/TS7760/TS7770)
• Configuration of DASD (carving & connecting) & Tape hardware (setting up TS7700) for mainframes
• Disk migration using TDMF, FDRPAS. Disk migration using Replication technologies
• Tape migration using products/tools such as T2T, Tape/Assist, CopyCat.  Tape Migration within TS7700 Grid to new Clusters.
• Problem solving: Recognize complex problems related to functional objectives
• Analyze situations and implement solutions, or develop new system elements, procedures or processes
• Creativity and judgment applied to developmental work on different projects within the business environment

Preferred Technical and Professional Experience

• Experience in EMC’s storage (VMAX, Powermax and DLM) and Replication (SRDF, GDDR)
• Experience in Hitachi’s storage (USPV, VSP) and replication (HUR, Shadow-Image, BCM)
• SAS experience, Mainframe Storage modernization related knowledge and skills including: Model9, TCT, CTC, ZEDC implementation
• Cyber resiliency & Security related knowledge & skills including CSM Based SafeGuarded Copy, GDPS LCP, IBM CyberVault, Pervasive Encryption

As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world.

There’s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.

One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.

Key Responsibilities

• Proven experience on the CICS functionality and architecture.
• Provide technical support as needed in the planning, coordination, installation, implementation and testing of releases, upgrades or changes to CICS and related ISV products.
• Capable of installing, upgrading and migrating CICS Transaction Servers.
• Capable of installing, upgrading and supporting IBM & ISV related products such as Compuware Abend-AID, ASG TMON/CICS, Omegamon for CICS, BMC Mainview, Xpediter/CICS, CA ACF2/CICS, CA Intertest and CA SymDump.
• Provide primary on-call support for CICS and associated ISV products.
• Problem determination and resolution within expected timeframe.
• Diagnose CICS system and related product issues and follow up with Root Cause Analysis.
• Participate in Disaster Recovery planning and tests as scheduled.

Your future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise

• 8 to 14 Years of experience in CICS system programming.
• Experience in CICS transaction server and related ISV products.
• Basic knowledge on the following technologies: z/OS, Unix System Services, SMP/E, REXX, Java, VSAM and Third party products
• Capable of Upgrading /Installing and supporting IBM & ISV related Products Proficient in technologies like P2V, V2V and P2P migrations.
• Experience with performance tuning and workload balancing in CICS.
• Familiarity with CICS monitoring tools (Omegamon for CICS, BMC MainView, IBM CICS Performance Analyzer).
• Knowledge of CICS Web Services, MQ integration, and DB2 connectivity.
• Experience with RACF, ACF2, or Top Secret security administration for CICS.

Preferred Technical and Professional Experience

• Process driven management of technical operations and support.
• Excellent verbal and written communication skills.
• The ability to work independently as well as part of a team.
• Excellent troubleshooting and customer service skills.
• The ability to follow a project through to completion and/or to work as part of a larger team to complete the components of a complex project.
• Support for technical consultation and inquiries from the other IT technical teams.
• Develop, document and maintain procedures for system utilities such as backup/restore, performance tuning and configuration of environments.