Cutshort logo
Appknox cover picture
Founded :
2014
Type :
Product
Size :
20-100
Stage :
Profitable

About

Appknox, a leading mobile app security solution HQ in Singapore & Bangalore was founded by Harshit Agarwal and Subho Halder.


Since its inception, Appknox has become one of the go-to security solutions with the most powerful plug-and-play security platform, enabling security researchers, developers, and enterprises to build safe and secure mobile ecosystems using a system-plus human approach.


Appknox offers VA+PT solutions ( Vulnerability Assessment + Penetration Testing ) that provide end-to-end mobile application security and testing strategies to Fortune 500, SMB and Large Enterprises Globally helping businesses and mobile developers make their mobile apps more secure, thus not only enhancing protection for their customers but also for their own brand. 


During the course of 9 years, Appknox has scaled up to work with some major brands in India, South-East Asia, Middle-East, Japan, and the US and has also successfully enabled some of the top government agencies with its On-Premise deployments & compliance testing. Appknox helps 500+ Enterprises which includes 20+ Fortune 1000 and ministries/regulators across 10+ countries and some of the top banks across 20+ countries.


A champion of Value SaaS, with its customer and security-first approach Appknox has won many awards and recognitions from G2, and Gartner and is one of the top mobile app security vendors in its 2021 Application security Hype Cycle report. 


Our forward-leaning, pioneering spirit is backed by SeedPlus, JFDI Asia, Microsoft Ventures, and Cisco Launchpad and a legacy of expertise that began at the dawn of 2014.

Read more

Tech stack

skill iconPython
Ember.js
skill iconDjango
skill iconRust
skill iconGo Programming (Golang)
Google Cloud Platform (GCP)
skill iconAmazon Web Services (AWS)
skill iconDocker
VMWARE ESXi
skill iconJavascript
WASM
Cyber Security
Reverse engineering
skill iconAndroid Testing
iOS Testing

Company video

Appknox's video section
Appknox's video section

Connect with the team

Profile picture
Subho Halder
Profile picture
Harshit Agarwal
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Abhinav Vasisth
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Raghunandan J
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Siddharth Saxena
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Suresh Kumar

Company social profiles

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Jobs at Appknox

Appknox
at Appknox
1 video
6 recruiters
Vasudha Srivastav
Posted by Vasudha Srivastav
Bengaluru (Bangalore)
1 - 4 yrs
Best in industry
Troubleshooting
Debugging
SaaS
Technical support
Customer Support
+3 more

A BIT ABOUT US:


Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.


The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits. Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.


We are a 65+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.


Role Overview:

We're looking for a Technical Support Account Manager to join our global support and delivery team and provide world-class assistance to customers in the middle east time zones & you're required to work on Middle timezone from 11.30am to 8.30pm IST from (Sunday to Thursday).


You will troubleshoot, triage, and resolve technical issues related to Appknox’s mobile app security platform, working closely with Engineering, Product, and Customer Success teams. You will also onboard and deliver scan reports (completed by our Security team) to the customers. 


Key Responsibilities:

  • Respond to customer issues via email, chat, and voice/voip calls during  middle-east business hours.
  • Diagnose, replicate, and resolve issues related to DAST, SAST, and API security modules.
  • Troubleshoot integration issues across CI/CD pipelines, API connections, SDKs, and mobile app builds.
  • Document known issues and solutions in the internal knowledge base and help center.
  • Escalate critical bugs to engineering with full context, reproduction steps, and logs.
  • Guide customers on secure implementation best practices and platform usage.
  • Collaborate with product and QA teams to suggest feature improvements based on customer feedback.
  • Participate in on-call support rotations if needed.
  • Coordinate with internal security testing teams to onboard, scan and deliver tracking completion of pentests within SLAs.
  • Deliver reports to customers within committed SLAs. Schedule remediation calls with customers when required. 


Requirements:

  • 1–4 years of experience in technical support, Delivery or QA roles at a SaaS or cybersecurity company.
  • Excellent communication and documentation skills in English.
  • Comfortable working independently and handling complex technical conversations with customers.
  • Basic understanding of mobile platforms (Android, iOS), REST APIs, Networking Architecture,  and security concepts (OWASP, CVEs, etc.).
  • Familiarity with command-line tools, mobile build systems (Gradle/Xcode), and HTTP proxies (Burp).
  • Ability to work full-time within middle-east time zones. Ensure that you have a stable internet connection and work station. 


Nice to Have:

  • Experience working in a product-led cybersecurity company.
  • Knowledge of scripting languages (Python, Bash) or log analysis tools.
  • Familiarity with CI/CD tools (Jenkins, GitHub Actions, GitLab CI) is a plus.
  • Familiarity with ticketing and support tools like Freshdesk, Jira, Postman, and Slack.



Interview Process: 

  • Round 1 - Profile Evaluation
  • Round 2 - Take-home Assignment
  • Round 3 - Panel Discussion
  • Round 4- Stakeholder Discussion
  • Round 5 - HR Round



Compensation:

  • As per Industry Standards


We prefer that every employee also holds equity in the company. In this role, you will be awarded equity after 12 months, based on the impact you have created.


Please be aware that all your customers will include Enterprises and Fortune 500 companies.


Why Join Us:

  • Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
  • Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
  • Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
  • Transparency: Being a part of a start-up is an amazing experience, one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
  • Health insurance: We offer health insurance coverage upto 5 Lacs for you and your family including parents.
  • Work Schedule: Flexible working environment with remote work if required.




Read more
Appknox
at Appknox
1 video
6 recruiters
Vasudha Srivastav
Posted by Vasudha Srivastav
Bengaluru (Bangalore)
2 - 3 yrs
Best in industry
Business Development
SaaS
Lead Generation
International Business
Hubspot
+3 more

A BIT ABOUT US:


Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits.


Appknox has helped secure mobile apps at Fortune 500 companies with major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.


We are a 60+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.


Role Overview:


Appknox is scaling its US business and is looking for a high performing outbound Sales Development Representative based in Bangalore to build a qualified pipeline for the US market.


This role is focused on outbound led pipeline creation for mid market and enterprise customers, selling into security, engineering, and technology leadership. You will work closely with Account Executives to open new logos, penetrate target accounts, and convert first conversations into qualified sales opportunities.


This is a high ownership role for someone comfortable with volume driven outbound prospecting, direct US buyer interactions, and working consistently in US aligned hours.



Key Responsibilities:


Outbound Pipeline Generation

  • Own outbound pipeline creation for assigned US accounts and territories
  • Prospect into defined ICPs including CISOs, Heads of Application Security, Engineering Leaders, and Security Architects
  • Execute high volume, high quality outreach using cold calling, personalized email, LinkedIn, and account based prospecting.


Qualification and Handover

  • Qualify prospects based on use case, urgency, stakeholder alignment, and buying intent
  • Partner closely with Account Executives to ensure clean, context rich opportunity handover.


Market Specific Outreach

  • Tailor messaging for US industries, buyer personas, and security maturity levels
  • Continuously refine outreach based on response rates, conversions, and prospect feedback.


Execution Excellence

  • Maintain accurate CRM hygiene and activity tracking
  • Consistently meet or exceed weekly and monthly activity, meetings booked, and pipeline targets
  • Operate with strong discipline around follow ups, sequencing, and objection handling.


Requirements:


Experience

  • 3-4 years of experience in outbound B2B SaaS sales development
  • Prior experience selling or prospecting into the US market from India is strongly preferred
  • Experience in cybersecurity, developer tools, or enterprise SaaS is a strong advantage


Track Record

  • Proven ability to consistently meet or exceed outbound meetings booked or pipeline targets
  • Demonstrated success working closely with Account Executives in a quota driven environment.


Prospecting Skills

  • Strong cold calling, email outreach, and social selling skills
  • Comfortable engaging senior technical, security, and engineering stakeholders in the US


Communication

  • Excellent spoken and written English
  • Clear, confident, and concise communication style suited to US buyers


Ownership and Discipline

  • Strong time management and prioritization skills
  • Ability to operate independently in a hybrid setup while owning outcomes


Tools and Technology

  • Hands on experience with CRM tools such as HubSpot or Salesforce
  • Familiarity with sales engagement platforms and LinkedIn Sales Navigator



Growth Path

High performing SDRs will have the opportunity to progress into Senior SDR or Account Executive roles as the US business scales.


Interview Process:

  • Round 0: Profile Evaluation - TA
  • Round 1: Interview with Sales Team
  • Round 2: Assignment
  • Round 3: Interview with Head of Sales
  • Round 4: HR Discussion / Final HR Round


Compensation:

  • As per market standards


Why Join Us?


  • Global Impact & Innovation: Be part of a cutting-edge cybersecurity company that serves Fortune 500 clients and enterprises across industries. You’ll work on innovative security solutions and gain exposure to global sales strategies.
  • Learning & Growth: Access continuous development opportunities – on-the-job training, professional courses, and mentorship. Appknox invests in your career: as one employee shares, the company has contributed “immensely to my personal and professional growth”.
  • Flexible Culture: Enjoy a flexible schedule and hybrid work model. Appknox trusts you to manage your work – “flexible schedule empowers us to work at our best”. We also emphasize work-life balance; employees appreciate our “healthy work-life balance… and flexible and positive work culture”.
  • Competitive Compensation: A rewarding package with base salary, performance-based commissions/bonuses, and equity options.
  • Benefits & Wellbeing: Comprehensive medical insurance for you and your family, participation in a Corporate Pension Scheme (Corporate-NPS) for future security, and wellness perks like gym memberships and mental health support.
  • Collaborative Team: Join a diverse, cross-functional team of cybersecurity experts, marketers, and sales pros. You’ll report to the Director of Global Sales and collaborate with colleagues worldwide. We uphold honesty, customer-centricity, and open communication in everything we do.


Ready to secure the future of mobile apps? If you’re a driven SDR with a passion for sales and technology, we want you on our team. Apply today to help Appknox continue making mobile apps a safer place for businesses and users around the globe.


Read more
Appknox
at Appknox
1 video
6 recruiters
Vasudha Srivastav
Posted by Vasudha Srivastav
Bengaluru (Bangalore)
2 - 3 yrs
Best in industry
Business Development
SaaS
Lead Generation
International sales
Hubspot
+3 more

A BIT ABOUT US:

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits.


Appknox has helped secure mobile apps at Fortune 500 companies with major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.


We are a 60+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.


Role Overview:

Appknox is expanding its Europe business and is looking for a high performing Sales Development Representative based in India to build qualified outbound pipeline across key European markets.


This role is focused on outbound led pipeline creation for mid market and enterprise customers in regulated industries such as BFSI, fintech, telecom, SaaS, and digital platforms. You will work closely with a senior Account Executive to open new logos, penetrate target accounts, and convert early conversations into revenue ready opportunities.


This is a hands-on role for someone who has experience selling into European markets, understands longer enterprise buying cycles, and is comfortable prospecting into senior security and engineering stakeholders while working Europe aligned hours.



Key Responsibilities:


Pipeline Generation

  • Own outbound pipeline creation across assigned European markets. 
  • Prospect into defined ICPs including CISOs, Heads of Application Security, and Engineering Leaders
  • Execute multi channel outreach using cold calling, personalized email, LinkedIn, and account based prospecting.


Qualification and Handover

  • Qualify outbound leads against clear criteria including use case, urgency, stakeholder alignment, and buying intent
  • Partner closely with the Europe Account Executive to ensure clean, context rich opportunity handover to encourage faster progression.


Market Specific Outreach

  • Tailor outreach and messaging based on country, industry, and regulatory context including GDPR and sector specific compliance needs.
  • Continuously refine messaging based on conversion data and market feedback.


Collaboration

  • Work closely with Marketing to follow up on campaigns and improve lead quality
  • Share insights from prospect conversations to improve ICP definition, messaging, and targeting.


Execution and Reporting

  • Maintain high CRM hygiene with accurate activity and pipeline tracking
  • Consistently meet or exceed weekly and monthly activity, meetings booked, and pipeline/conversion targets.


Requirements:


Experience

  • 2-3 years of experience in B2B SaaS sales development or a similar outbound role.
  • Prior experience selling into European markets from India is required.
  • Experience in cybersecurity, developer tools, or enterprise SaaS is strongly preferred.


Track Record

  • Proven ability to consistently meet or exceed outbound pipeline or qualified meetings targets
  • Demonstrated success working closely with Account Executives on opportunity creation.


Prospecting Skills

  • Strong cold calling, email outreach, and social selling skills
  • Comfortable engaging senior technical, security, and engineering stakeholders.


Communication

  • Excellent spoken and written English. 
  • Proficiency in additional European languages such as German, French, or Spanish is a strong plus.
  • Exposure to European business communication styles and buying behavior is important.


Organization and Ownership

  • Strong time management and prioritization skills
  • Ability to work independently with high ownership in a hybrid setup.



Growth Path-

High performing SDRs will have the opportunity to progress into Senior SDR or Account Executive roles as the Europe business scales.



Interview Process

  • Round 0: Profile Evaluation – HR
  • Round 1: Interview with Sales Team
  • Round 2: Interview with Head of Sales
  • Round 3: Interview with Co-founder
  • Round 4: HR Discussion / Final HR Round


Compensation

  • As per market standards


Why Join Us?


  • Global Impact & Innovation: Be part of a cutting-edge cybersecurity company that serves Fortune 500 clients and enterprises across industries. You’ll work on innovative security solutions and gain exposure to global sales strategies.
  • Learning & Growth: Access continuous development opportunities – on-the-job training, professional courses, and mentorship. Appknox invests in your career: as one employee shares, the company has contributed “immensely to my personal and professional growth”.
  • Flexible Culture: Enjoy a flexible schedule and hybrid work model. Appknox trusts you to manage your work – “flexible schedule empowers us to work at our best”. We also emphasize work-life balance; employees appreciate our “healthy work-life balance… and flexible and positive work culture”.
  • Competitive Compensation: A rewarding package with base salary, performance-based commissions/bonuses, and equity options.
  • Benefits & Wellbeing: Comprehensive medical insurance for you and your family, participation in a Corporate Pension Scheme (Corporate-NPS) for future security, and wellness perks like gym memberships and mental health support.
  • Collaborative Team: Join a diverse, cross-functional team of cybersecurity experts, marketers, and sales pros. You’ll report to the Director of Global Sales and collaborate with colleagues worldwide. We uphold honesty, customer-centricity, and open communication in everything we do.


Ready to secure the future of mobile apps? If you’re a driven SDR with a passion for sales and technology, we want you on our team. Apply today to help Appknox continue making mobile apps a safer place for businesses and users around the globe.



Read more
Appknox
at Appknox
1 video
6 recruiters
Vasudha Srivastav
Posted by Vasudha Srivastav
Bengaluru (Bangalore)
3 - 5 yrs
Best in industry
Customer Relationship Management (CRM)
Hubspot
Customer Success
SaaS
Customer Retention
+1 more

A BIT ABOUT US:


Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.


The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits. Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.


We are a 50+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.



The Opportunity:


Customer Success contributes to our efforts to enhance and transform the Appknox customer experience via a customer-centric approach (building and maintaining relationships, proactively identifying potential crises that may be detrimental to the user experience, meeting, and exceeding customer expectations). Thus, helping to differentiate Appknox.This position provides the opportunity to tame different use cases across multiple industries and interact with some of the smartest individuals from other fast-growing companies that are our customers. We see this role requiring an intersection of three key skills – Business Acumen & Problem solving, Product Perspective, and People Skills.


Responsibilities:


  • Manage a portfolio of current customers in the US region.
  • Understand the customer’s goals, establish a trusted relationship and ensure that they are successful in achieving their business goals using Appknox. 
  • Own the customer lifecycle journey from onboarding to adoption, renewal, and growth.
  • Organize, analyze, prioritize, and share customer feedback with concerned stakeholders to ensure we always consider the voice of the customer.
  • Drive live demos and product implementation for your customers when onboarding and support existing clients on issues and tickets.
  • Prepare and collate all materials and participate with customers on QBR exercises to address existing gaps and identify new opportunities/use cases.


What An Ideal Candidate Would Look Like:


  • 3+ years of working experience in a customer-facing role such as Customer Success, Technical Account Management, Customer Onboarding roles at SaaS companies for internation markets especiallly US market.
  • Good communication skills especially with Enterprise customers from around the globes are necessary.
  • Must have experience in upselling, cross selling and gauge customer requirements.
  • Must have good presentation skills and hold of understanding customer’s business requirements.
  • Will have worked on KPIs - customer retention, upsell revenue, cross sell revenue, QBR(Quarterly Business Reviews), referrals.
  • Knows how to be the customer's voice in the company to ensure they get maximum value from upcoming product features.
  • Must have experience of tracking product usage and instrumentation for Customer Success Management.
  • May have experience driving customer advocacy programs along with Sales and Marketing teams to build customer referral, customer case studies and testimonials.


Work Expectations:


Within 1 month

  • You should have a complete hold of the product and value customers are getting from it.
  • Interact with at least 5 enterprise customers and receive feedback that we should be focusing on.
  • Drive at least 1 QBR from existing customers.


Within 3 months

  • You need to have a clear understanding of onboarding customers. 
  • Suggest CR(Customer Requests) for the Product team to evaluate and consider in the product roadmap.
  • Complete atleast 5 QBRs and also engage with 15+ customers from your book of business to ensure they get value++.
  • Understand how to build the engagement pipeline for each of the customers you are owning and document all engagements.
  • At least 1 referral from existing customers.


Within 6 months

  • You should have discipline and document all of the ongoing discussions. 
  • Own CS for your accounts and set up a process that needs to be implemented for better customer experience.
  • We need an owner for this position who can in future build the CSM team below to drive overall customer success.


Personality traits we really admire:


  • Confident and dynamic working persona, which can bring fun to the team, and sense of humor, is an added advantage.
  • Great attitude to ask questions, learn and suggest process improvements.
  • Has attention to details and helps identify edge cases.
  • Highly motivated and coming up with fresh ideas and perspectives to help us move towards our goals faster.
  • Follows timelines and absolute commitment to deadlines.



Interview Process: 


  • Round 1 - Profile Evaluation
  • Round 2 - Assignment
  • Round 3 - Assignment discussion with the CSMs
  • Round 4- Hiring Manager
  • Round 5 - HR Discussion 



Compensation:

  • As per Industry Standards


We prefer that every employee also holds equity in the company. In this role, you will be awarded equity after 12 months, based on the impact you have created.


Please be aware that all your customers will include Enterprises and Fortune 500 companies.


Why Join Us:


  • Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
  • Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
  • Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
  • Transparency: Being a part of a start-up is an amazing experience, one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
  • Health insurance: We offer health insurance coverage upto 5 Lacs for you and your family including parents.
  • Work Schedule: Flexible working environment with remote work if required.
Read more
Appknox
at Appknox
1 video
6 recruiters
Vasudha Srivastav
Posted by Vasudha Srivastav
Bengaluru (Bangalore)
2 - 3 yrs
Best in industry
Customer Relationship Management (CRM)
Customer Success
SaaS
Customer Service
Customer Retention
+2 more

A BIT ABOUT US:


Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.


The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits. Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.


We are a 50+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.



The Opportunity:


Customer Success contributes to our efforts to enhance and transform the Appknox customer experience via a customer-centric approach (building and maintaining relationships, proactively identifying potential crises that may be detrimental to the user experience, meeting, and exceeding customer expectations). Thus, helping to differentiate Appknox.This position provides the opportunity to tame different use cases across multiple industries and interact with some of the smartest individuals from other fast-growing companies that are our customers. We see this role requiring an intersection of three key skills – Business Acumen & Problem solving, Product Perspective, and People Skills.


Responsibilities:


  • Manage a portfolio of current customers. 
  • Understand the customer’s goals, establish a trusted relationship and ensure that they are successful in achieving their business goals using Appknox. 
  • Own the customer lifecycle journey from onboarding to adoption, renewal, and growth.
  • Organize, analyze, prioritize, and share customer feedback with concerned stakeholders to ensure we always consider the voice of the customer.
  • Drive live demos and product implementation for your customers when onboarding and support existing clients on issues and tickets.
  • Prepare and collate all materials and participate with customers on QBR exercises to address existing gaps and identify new opportunities/use cases.


What An Ideal Candidate Would Look Like:


  • 2+ years of working experience in a customer-facing role such as Customer Success, Technical Account Management, Customer Onboarding roles at SaaS companies.
  • Good communication skills especially with Enterprise customers from around the globe are necessary.
  • Must have experience in upselling, cross selling and gauge customer requirements.
  • Must have good presentation skills and hold of understanding customer’s business requirements.
  • Will have worked on KPIs - customer retention, upsell revenue, cross sell revenue, QBR(Quarterly Business Reviews), referrals.
  • Knows how to be the customer's voice in the company to ensure they get maximum value from upcoming product features.
  • Must have experience of tracking product usage and instrumentation for Customer Success Management.
  • May have experience driving customer advocacy programs along with Sales and Marketing teams to build customer referral, customer case studies and testimonials.


Work Expectations:


Within 1 month

  • You should have a complete hold of the product and value customers are getting from it.
  • Interact with at least 5 enterprise customers and receive feedback that we should be focusing on.
  • Drive at least 1 QBR from existing customers.


Within 3 months

  • You need to have a clear understanding of onboarding customers. 
  • Suggest CR(Customer Requests) for the Product team to evaluate and consider in the product roadmap.
  • Complete atleast 5 QBRs and also engage with 15+ customers from your book of business to ensure they get value++.
  • Understand how to build the engagement pipeline for each of the customers you are owning and document all engagements.
  • At least 1 referral from existing customers.


Within 6 months

  • You should have discipline and document all of the ongoing discussions. 
  • Own CS for your accounts and set up a process that needs to be implemented for better customer experience.
  • We need an owner for this position who can in future build the CSM team below to drive overall customer success.


Personality traits we really admire:


  • Confident and dynamic working persona, which can bring fun to the team, and sense of humor, is an added advantage.
  • Great attitude to ask questions, learn and suggest process improvements.
  • Has attention to details and helps identify edge cases.
  • Highly motivated and coming up with fresh ideas and perspectives to help us move towards our goals faster.
  • Follows timelines and absolute commitment to deadlines.



Interview Process: 


  • Round 1 - Profile Evaluation
  • Round 2 - Assignment
  • Round 3 - Assignment discussion with the CSMs
  • Round 4- Hiring Manager
  • Round 5 - HR Discussion 



Compensation:

  • As per Industry Standards


We prefer that every employee also holds equity in the company. In this role, you will be awarded equity after 12 months, based on the impact you have created.


Please be aware that all your customers will include Enterprises and Fortune 500 companies.


Why Join Us:


  • Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
  • Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
  • Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
  • Transparency: Being a part of a start-up is an amazing experience, one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
  • Health insurance: We offer health insurance coverage upto 5 Lacs for you and your family including parents.
  • Work Schedule: Flexible working environment with remote work if required.
Read more
Appknox
at Appknox
1 video
6 recruiters
Vasudha Srivastav
Posted by Vasudha Srivastav
Bengaluru (Bangalore)
3 - 5 yrs
Best in industry
skill iconPython
LangChain
LLMs
Retrieval Augmented Generation (RAG)
Prompt engineering

A BIT ABOUT US

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits.


Appknox has helped secure mobile apps at Fortune 500 companies with major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.


We are a 60+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.


The Opportunity

Appknox AI is building next-generation AI-powered security analysis tools for mobile applications. We use multi-agent systems and large language models to automate complex security workflows that traditionally require manual expert analysis.


We're looking for an AI/ML Engineer who will focus on improving our AI system quality, optimizing prompts, and building evaluation frameworks. You'll work with our engineering team to make our AI systems more accurate, efficient, and reliable.


This is NOT a data scientist role. We need someone who builds production AI systems with LLMs and agent frameworks.


 

Key Focus:


Primary Focus: AI System Quality 

  • Prompt Engineering: Design and optimize prompts for complex reasoning tasks
  • Quality Improvement: Reduce false positives and improve accuracy of AI-generated outputs
  • Evaluation Frameworks: Build systems to measure and monitor AI quality metrics
  • Tool Development: Create utilities and tools that enhance AI capabilities


  Secondary Focus: Performance & Optimization 

  • Cost Optimization: Implement strategies to reduce LLM API costs (caching, batching, model  selection)
  •  Metrics & Monitoring: Track system performance, latency, accuracy, and cost
  •  Research & Experimentation: Evaluate new models and approaches
  •  Documentation: Create best practices and guidelines for the team


Experience

  • 2–3 years of professional experience building AI-powered systems
  • Previous hands-on work with agentic systems, autonomous workflows, or LLM-centric applications (not focused on model training)

 

Requirements:

  • Design, build, and deploy autonomous AI agents using modern LLM frameworks
  • Integrate agents with APIs, databases, and backend workflows
  • Implement prompt strategies, tool/function calling, memory, and context management
  • Strong understanding of vector databases and retrieval techniques (RAG use cases)
  • Build production-ready systems with testing, monitoring, and scalable deployment practices
  • Collaborate with cross-functional teams to ship reliable production features
  • Strong Python and backend engineering skills
  • Hands-on experience with agent frameworks such as LangChain, AutoGen, LlamaIndex
  • Familiarity with observability and debugging tools (e.g., Arize, LangSmith, Langfuse dashboards)


Good to Have skill-set:

  • Experience with multi-agent orchestration or planning frameworks
  • Experience with online and offline evaluation of AI agents
  • Exposure to cloud deployment and containerization (AWS/GCP/Azure, Docker)


 What We're NOT Looking For:

  •   Only academic/tutorial LLM experience (we need production systems)
  •   Pure ML research focus (we're not training foundation models)
  •   Data analyst/BI background without engineering depth
  •   No experience with LLM APIs or agent frameworks


  

  Our Tech Stack:


  AI/ML Infrastructure:

  •   Agent Frameworks: LangChain, LangGraph
  •   LLMs: Google Gemini (primary), with multi-model support
  •   Observability: Langfuse, DeepEval
  •   Vector Search: LanceDB, Tantivy
  •   Embeddings: Hybrid approach (local + cloud APIs)


  Platform & Infrastructure:

  •   Orchestration: Prefect 3.x, Docker, Kubernetes
  •   Storage: S3-compatible object storage, PostgreSQL
  •   Languages: Python 3.11+
  •   Testing: pytest with parallel execution support


Work Expectations & Success Metrics:


Within 1 Month (Onboarding)

- Understand AI system architecture and workflows

- Review existing prompts and evaluation methods 

- Run analyses and identify improvement areas 

- Collaborate on initial optimizations


Within 3 Months (Initial Contributions)

- Own prompt engineering for specific components 

- Build evaluation datasets and quality metrics 

- Implement tools that extend AI capabilities 

- Contribute to performance optimization experiments


Within 6 Months (Independent Ownership)

- Lead quality metrics implementation and monitoring 

- Drive prompt optimization initiatives 

- Improve evaluation frameworks

- Research and prototype new capabilities


Within 1 Year (Expanded Scope)

- Mentor team members on best practices 

- Lead optimization projects (caching, batching, cost reduction)

- Influence architectural decisions 

- Build reusable libraries and internal frameworks


 Interview Process:

  • Round 0 Interview - Profile Evaluation (15 min)
  • Round 1 Interview - Take Home Assignment
  • Round 2 Interview - Technical Deep-Dive (90 min)
  • Round 3 Interview- Team Fit (45 min)
  • Round 4 Interview- HR Round ( 30 min)


Why Join Appknox AI?

Impact & Growth

Work on cutting-edge AI agent systems that power real-world enterprise security. You’ll collaborate with experienced engineers across AI, security, and infrastructure while gaining deep expertise in LangGraph, agent systems, and prompt engineering. As we scale, you’ll have clear opportunities to grow into senior and staff-level roles.


Team & Culture

Join a small, focused product-engineering team that values code quality, collaboration, and knowledge sharing. We’re in a hybrid set-up - based out of Banaglore, flexible, and committed to a sustainable pace - no crunch, no chaos.


Technology

Built with a modern Python stack (3.11+, async, type hints, Pydantic) and the latest AI/ML tools including LangChain, LangGraph, DeepEval, and Langfuse. Ship production-grade features that make a real impact for customers.


Compensation & Benefits:

Competitive Package

We offer strong compensation designed to reward impact.


Flexibility & Lifestyle

Hybrid work setup and enjoy generous time off. You’ll get top-tier hardware and the tools you need to do your best work.


Learning & Development

Access a substantial learning budget, attend major AI/ML conferences, explore new approaches during dedicated research time, and share your knowledge with the team.


Health & Wellness

Comprehensive health coverage, fitness subscription, and family-friendly policies.


Early-Stage Advantages

Help shape the culture, influence product direction, and work directly with founders. Move fast, ship quickly, and see your impact immediately.

Read more
Appknox
at Appknox
1 video
6 recruiters
Anushka Tharad
Posted by Anushka Tharad
Bengaluru (Bangalore)
8 - 10 yrs
Best in industry
Sales and operations planning
Team Management
Sales
International sales
Sales management
+2 more

Appknox, founded in 2014, is a globally recognized mobile application security testing platform trusted by enterprises in 15+ countries. Supported by a strong team of 60+ specialists, our platform delivers deep security insights, automated testing, and continuous monitoring to organizations with critical security needs.

We’re looking for a Director of Sales to lead our enterprise revenue function across all regions - with a particular focus on accelerating growth in the US market.


What You Will Own

📌 Revenue & Pipeline

  • Own global enterprise revenue, with primary focus on the US
  • Build and maintain a predictable pipeline across inbound and outbound motions
  • Drive forecasting accuracy, deal reviews, and revenue governance
  • Improve win rates, strengthen qualification frameworks, and optimize sales velocity


📌 Team Leadership & Coaching

  • Lead, mentor, and develop a high-performing sales team (pods, SDRs, AEs)
  • Build a culture of accountability, high performance, and continuous learning
  • Coach the team on enterprise selling, negotiation, and multi-stakeholder engagements
  • Set and enforce clear KPIs, performance standards, and operating rhythms


📌 GTM, Sales Enablement & Cross-Functional Strategy

  • Partner with Marketing to align top-of-funnel quality, campaigns, and messaging
  • Work with Product & Engineering to channel customer insights into roadmap decisions
  • Build and refine sales playbooks, messaging guides, qualification models (MEDDIC/BANT), competitive frameworks, and objection handling
  • Strengthen sales enablement - onboarding, continuous training, competitive intelligence, content readiness, and deal support
  • Collaborate with SalesOps on Hubspot CRM hygiene, reporting accuracy, forecasting discipline, and tooling
  • Ensure seamless alignment across Sales, CS, Product, and Marketing


📌 Operational Excellence

  • Implement best-in-class sales processes and governance
  • Improve sales efficiency across the funnel through data, insights, and process optimization
  • Introduce mechanisms to increase accountability, speed of execution, and deal quality
  • Establish a predictable, repeatable, and scalable sales engine


What We're Looking For

📌 Experience & Leadership

  • 8 - 10 years in B2B SaaS or enterprise tech sales
  • Minimum 2 - 3 years leading and scaling sales teams
  • Demonstrated ability to drive $5M+ annual enterprise revenue (preferably $10M+)
  • Experience managing both inbound and outbound sales motions
  • Strong exposure to US enterprise sales cycles - mandatory


📌 Industry & Deal Expertise

  • Deep experience in enterprise sales - mandatory
  • Background in cybersecurity, deep tech, or complex technical products is preferred
  • Experience with VAR, multi-product, or consultative enterprise sales is a plus


📌 Geography & Market Exposure

  • Must be based in Bangalore (or willing to relocate)
  • Comfortable leading revenue across global regions, with US as primary focus


Who You Are

  • A strategic operator with strong bias for execution
  • Exceptional coach and people leader
  • Data-driven, structured, and strong on process
  • Skilled communicator with executive presence
  • Thrives in high-growth, high-accountability environments
  • Comfortable influencing cross-functionally and navigating enterprise complexity


Compensation

  • As per Industry Standards


Why Join Us

  • Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
  • Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
  • Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
  • Transparency: Being a part of a start-up is an amazing experience one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
  • Health insurance: We offer health insurance coverage upto 5 Lacs for you and your family including parents.
Read more
Appknox
at Appknox
1 video
6 recruiters
Vasudha Srivastav
Posted by Vasudha Srivastav
Remote only
0 - 1.5 yrs
Best in industry
Vulnerability assessment
Penetration testing
Vulnerability scanning
Information security
Web application security
+2 more

A BIT ABOUT US


Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.


The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits.


Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.


We are a 30+ incredibly passionate team working to make an impact and help some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited, and let’s speak further.


The Opportunity

To join the security team engaging with multiple clients, helping them with end-to-end security audits, also researching new topics and vulnerabilities to be added to the scanner, present research at conferences.


What An Ideal Candidate Would Look Like: 

  • Anyone pursuing their graduation or post-graduation related to IT security 
  • Skills - Application Penetration Testing, 
  • Knowledge or experience of IoT testing, and source code audits are plus points
  • Responsibilities: Engage with clients for scoping call, perform security audits, and remediation call with clients to patch the issues


Minimum Requirements

  • Must be comfortable with tools like burp suite, nmap, sqlmap, r2 etc
  • Strong Analytical Skills
  • Strong grasp of fundamentals of information security
  • Strong Grasp of Web, API and mobile Pen-Testing
  • Self-taught learner willing to read and keep up-to-date on technological changes and how they could be used
  • Can accurately define an issue and create detailed Proof-of-concept and write-up of the findings.
  • Provide appropriate remediation and mitigations of the identified vulnerabilities.
  • Basic understanding of cloud platforms like AWS or GCP. Security knowledge in this domain is a plus.


Responsibilities

  • Security assessment of web and mobile applications.
  • Understand and explain the results with impact on business and compliance status
  • Continuously learning and training on latest tools and techniques


Personality traits we really admire

  • A confident and dynamic working persona, which can bring fun to the team, and a sense of humor, is an added advantage.
  • Great attitude to ask questions, learn and suggest process improvements.
  • Has attention to details and helps identify edge cases.
  • Highly motivated and coming up with fresh ideas and perspectives to help us move towards our goals faster.
  • Follow timelines and absolute commitment to deadlines.


Interview Process 

  • Round 1 CTF Round - Profile and skill Evaluation
  • Round 2 - Technical Interview with security team member
  • Round 3 - Technical Interview with the Team Lead
  • Round 4 - HR Round


 Why Join Us


  • Great Stipend& PPO: We keep up with the market standards & provide stipend/pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also PPO for our top interns.
  • Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
  • Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to train and develop our assets: the employees. We shall also support you all on that journey of yours.
  • Transparency: Being a part of a start-up is an amazing experience, one of the reasons being open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first-hand.


Read more
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