Appknox

A BIT ABOUT US:

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits. Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.

We are a 50+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.

The Opportunity:

Customer Success contributes to our efforts to enhance and transform the Appknox customer experience via a customer-centric approach (building and maintaining relationships, proactively identifying potential crises that may be detrimental to the user experience, meeting, and exceeding customer expectations). Thus, helping to differentiate Appknox.This position provides the opportunity to tame different use cases across multiple industries and interact with some of the smartest individuals from other fast-growing companies that are our customers. We see this role requiring an intersection of three key skills – Business Acumen & Problem solving, Product Perspective, and People Skills.

Responsibilities:

• Manage a portfolio of current customers. 
• Understand the customer’s goals, establish a trusted relationship and ensure that they are successful in achieving their business goals using Appknox. 
• Own the customer lifecycle journey from onboarding to adoption, renewal, and growth.
• Organize, analyze, prioritize, and share customer feedback with concerned stakeholders to ensure we always consider the voice of the customer.
• Drive live demos and product implementation for your customers when onboarding and support existing clients on issues and tickets.
• Prepare and collate all materials and participate with customers on QBR exercises to address existing gaps and identify new opportunities/use cases.

What An Ideal Candidate Would Look Like:

• 2+ years of working experience in a customer-facing role such as Customer Success, Technical Account Management, Customer Onboarding roles at SaaS companies.
• Good communication skills especially with Enterprise customers from around the globe are necessary.
• Must have experience in upselling, cross selling and gauge customer requirements.
• Must have good presentation skills and hold of understanding customer’s business requirements.
• Will have worked on KPIs - customer retention, upsell revenue, cross sell revenue, QBR(Quarterly Business Reviews), referrals.
• Knows how to be the customer's voice in the company to ensure they get maximum value from upcoming product features.
• Must have experience of tracking product usage and instrumentation for Customer Success Management.
• May have experience driving customer advocacy programs along with Sales and Marketing teams to build customer referral, customer case studies and testimonials.

Work Expectations:

Within 1 month

• You should have a complete hold of the product and value customers are getting from it.
• Interact with at least 5 enterprise customers and receive feedback that we should be focusing on.
• Drive at least 1 QBR from existing customers.

Within 3 months

• You need to have a clear understanding of onboarding customers. 
• Suggest CR(Customer Requests) for the Product team to evaluate and consider in the product roadmap.
• Complete atleast 5 QBRs and also engage with 15+ customers from your book of business to ensure they get value++.
• Understand how to build the engagement pipeline for each of the customers you are owning and document all engagements.
• At least 1 referral from existing customers.

Within 6 months

• You should have discipline and document all of the ongoing discussions. 
• Own CS for your accounts and set up a process that needs to be implemented for better customer experience.
• We need an owner for this position who can in future build the CSM team below to drive overall customer success.

Personality traits we really admire:

• Confident and dynamic working persona, which can bring fun to the team, and sense of humor, is an added advantage.
• Great attitude to ask questions, learn and suggest process improvements.
• Has attention to details and helps identify edge cases.
• Highly motivated and coming up with fresh ideas and perspectives to help us move towards our goals faster.
• Follows timelines and absolute commitment to deadlines.

Interview Process: 

• Round 1 - Profile Evaluation
• Round 2 - Assignment
• Round 3 - Assignment discussion with the CSMs
• Round 4- Hiring Manager
• Round 5 - HR Discussion 

Compensation:

• As per Industry Standards

We prefer that every employee also holds equity in the company. In this role, you will be awarded equity after 12 months, based on the impact you have created.

Please be aware that all your customers will include Enterprises and Fortune 500 companies.

Why Join Us:

• Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
• Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
• Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
• Transparency: Being a part of a start-up is an amazing experience, one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
• Health insurance: We offer health insurance coverage upto 5 Lacs for you and your family including parents.
• Work Schedule: Flexible working environment with remote work if required.

A BIT ABOUT US

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits.

Appknox has helped secure mobile apps at Fortune 500 companies with major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.

We are a 60+ incredibly passionate team working to make an impact and helping some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited and let’s speak further.

The Opportunity

Appknox AI is building next-generation AI-powered security analysis tools for mobile applications. We use multi-agent systems and large language models to automate complex security workflows that traditionally require manual expert analysis.

We're looking for an AI/ML Engineer who will focus on improving our AI system quality, optimizing prompts, and building evaluation frameworks. You'll work with our engineering team to make our AI systems more accurate, efficient, and reliable.

This is NOT a data scientist role. We need someone who builds production AI systems with LLMs and agent frameworks.

Key Focus:

Primary Focus: AI System Quality 

• Prompt Engineering: Design and optimize prompts for complex reasoning tasks
• Quality Improvement: Reduce false positives and improve accuracy of AI-generated outputs
• Evaluation Frameworks: Build systems to measure and monitor AI quality metrics
• Tool Development: Create utilities and tools that enhance AI capabilities

  Secondary Focus: Performance & Optimization 

• Cost Optimization: Implement strategies to reduce LLM API costs (caching, batching, model  selection)
•  Metrics & Monitoring: Track system performance, latency, accuracy, and cost
•  Research & Experimentation: Evaluate new models and approaches
•  Documentation: Create best practices and guidelines for the team

Experience

• 2–3 years of professional experience building AI-powered systems
• Previous hands-on work with agentic systems, autonomous workflows, or LLM-centric applications (not focused on model training)

Requirements:

• Design, build, and deploy autonomous AI agents using modern LLM frameworks
• Integrate agents with APIs, databases, and backend workflows
• Implement prompt strategies, tool/function calling, memory, and context management
• Strong understanding of vector databases and retrieval techniques (RAG use cases)
• Build production-ready systems with testing, monitoring, and scalable deployment practices
• Collaborate with cross-functional teams to ship reliable production features
• Strong Python and backend engineering skills
• Hands-on experience with agent frameworks such as LangChain, AutoGen, LlamaIndex
• Familiarity with observability and debugging tools (e.g., Arize, LangSmith, Langfuse dashboards)

Good to Have skill-set:

• Experience with multi-agent orchestration or planning frameworks
• Experience with online and offline evaluation of AI agents
• Exposure to cloud deployment and containerization (AWS/GCP/Azure, Docker)

 What We're NOT Looking For:

•   Only academic/tutorial LLM experience (we need production systems)
•   Pure ML research focus (we're not training foundation models)
•   Data analyst/BI background without engineering depth
•   No experience with LLM APIs or agent frameworks

  Our Tech Stack:

  AI/ML Infrastructure:

•   Agent Frameworks: LangChain, LangGraph
•   LLMs: Google Gemini (primary), with multi-model support
•   Observability: Langfuse, DeepEval
•   Vector Search: LanceDB, Tantivy
•   Embeddings: Hybrid approach (local + cloud APIs)

  Platform & Infrastructure:

•   Orchestration: Prefect 3.x, Docker, Kubernetes
•   Storage: S3-compatible object storage, PostgreSQL
•   Languages: Python 3.11+
•   Testing: pytest with parallel execution support

Work Expectations & Success Metrics:

Within 1 Month (Onboarding)

- Understand AI system architecture and workflows

- Review existing prompts and evaluation methods 

- Run analyses and identify improvement areas 

- Collaborate on initial optimizations

Within 3 Months (Initial Contributions)

- Own prompt engineering for specific components 

- Build evaluation datasets and quality metrics 

- Implement tools that extend AI capabilities 

- Contribute to performance optimization experiments

Within 6 Months (Independent Ownership)

- Lead quality metrics implementation and monitoring 

- Drive prompt optimization initiatives 

- Improve evaluation frameworks

- Research and prototype new capabilities

Within 1 Year (Expanded Scope)

- Mentor team members on best practices 

- Lead optimization projects (caching, batching, cost reduction)

- Influence architectural decisions 

- Build reusable libraries and internal frameworks

 Interview Process:

• Round 0 Interview - Profile Evaluation (15 min)
• Round 1 Interview - Take Home Assignment
• Round 2 Interview - Technical Deep-Dive (90 min)
• Round 3 Interview- Team Fit (45 min)
• Round 4 Interview- HR Round ( 30 min)

Why Join Appknox AI?

Impact & Growth

Work on cutting-edge AI agent systems that power real-world enterprise security. You’ll collaborate with experienced engineers across AI, security, and infrastructure while gaining deep expertise in LangGraph, agent systems, and prompt engineering. As we scale, you’ll have clear opportunities to grow into senior and staff-level roles.

Team & Culture

Join a small, focused product-engineering team that values code quality, collaboration, and knowledge sharing. We’re in a hybrid set-up - based out of Banaglore, flexible, and committed to a sustainable pace - no crunch, no chaos.

Technology

Built with a modern Python stack (3.11+, async, type hints, Pydantic) and the latest AI/ML tools including LangChain, LangGraph, DeepEval, and Langfuse. Ship production-grade features that make a real impact for customers.

Compensation & Benefits:

Competitive Package

We offer strong compensation designed to reward impact.

Flexibility & Lifestyle

Hybrid work setup and enjoy generous time off. You’ll get top-tier hardware and the tools you need to do your best work.

Learning & Development

Access a substantial learning budget, attend major AI/ML conferences, explore new approaches during dedicated research time, and share your knowledge with the team.

Health & Wellness

Comprehensive health coverage, fitness subscription, and family-friendly policies.

Early-Stage Advantages

Help shape the culture, influence product direction, and work directly with founders. Move fast, ship quickly, and see your impact immediately.

Appknox, founded in 2014, is a globally recognized mobile application security testing platform trusted by enterprises in 15+ countries. Supported by a strong team of 60+ specialists, our platform delivers deep security insights, automated testing, and continuous monitoring to organizations with critical security needs.

We’re looking for a Director of Sales to lead our enterprise revenue function across all regions - with a particular focus on accelerating growth in the US market.

What You Will Own

📌 Revenue & Pipeline

• Own global enterprise revenue, with primary focus on the US
• Build and maintain a predictable pipeline across inbound and outbound motions
• Drive forecasting accuracy, deal reviews, and revenue governance
• Improve win rates, strengthen qualification frameworks, and optimize sales velocity

📌 Team Leadership & Coaching

• Lead, mentor, and develop a high-performing sales team (pods, SDRs, AEs)
• Build a culture of accountability, high performance, and continuous learning
• Coach the team on enterprise selling, negotiation, and multi-stakeholder engagements
• Set and enforce clear KPIs, performance standards, and operating rhythms

📌 GTM, Sales Enablement & Cross-Functional Strategy

• Partner with Marketing to align top-of-funnel quality, campaigns, and messaging
• Work with Product & Engineering to channel customer insights into roadmap decisions
• Build and refine sales playbooks, messaging guides, qualification models (MEDDIC/BANT), competitive frameworks, and objection handling
• Strengthen sales enablement - onboarding, continuous training, competitive intelligence, content readiness, and deal support
• Collaborate with SalesOps on Hubspot CRM hygiene, reporting accuracy, forecasting discipline, and tooling
• Ensure seamless alignment across Sales, CS, Product, and Marketing

📌 Operational Excellence

• Implement best-in-class sales processes and governance
• Improve sales efficiency across the funnel through data, insights, and process optimization
• Introduce mechanisms to increase accountability, speed of execution, and deal quality
• Establish a predictable, repeatable, and scalable sales engine

What We're Looking For

📌 Experience & Leadership

• 8 - 10 years in B2B SaaS or enterprise tech sales
• Minimum 2 - 3 years leading and scaling sales teams
• Demonstrated ability to drive $5M+ annual enterprise revenue (preferably $10M+)
• Experience managing both inbound and outbound sales motions
• Strong exposure to US enterprise sales cycles - mandatory

📌 Industry & Deal Expertise

• Deep experience in enterprise sales - mandatory
• Background in cybersecurity, deep tech, or complex technical products is preferred
• Experience with VAR, multi-product, or consultative enterprise sales is a plus

📌 Geography & Market Exposure

• Must be based in Bangalore (or willing to relocate)
• Comfortable leading revenue across global regions, with US as primary focus

Who You Are

• A strategic operator with strong bias for execution
• Exceptional coach and people leader
• Data-driven, structured, and strong on process
• Skilled communicator with executive presence
• Thrives in high-growth, high-accountability environments
• Comfortable influencing cross-functionally and navigating enterprise complexity

Compensation

• As per Industry Standards

Why Join Us

• Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
• Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
• Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
• Transparency: Being a part of a start-up is an amazing experience one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
• Health insurance: We offer health insurance coverage upto 5 Lacs for you and your family including parents.

A BIT ABOUT US

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits.

Appknox has helped secure mobile apps at Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, US, and expanding rapidly. We have secured 300+ Enterprises globally.

We are a 30+ incredibly passionate team working to make an impact and help some of the biggest companies globally. We work in a highly collaborative, very fast-paced work environment. If you have what it takes to be part of the team, we are excited, and let’s speak further.

The Opportunity

To join the security team engaging with multiple clients, helping them with end-to-end security audits, also researching new topics and vulnerabilities to be added to the scanner, present research at conferences.

What An Ideal Candidate Would Look Like: 

• Anyone pursuing their graduation or post-graduation related to IT security 
• Skills - Application Penetration Testing, 
• Knowledge or experience of IoT testing, and source code audits are plus points
• Responsibilities: Engage with clients for scoping call, perform security audits, and remediation call with clients to patch the issues

Minimum Requirements

• Must be comfortable with tools like burp suite, nmap, sqlmap, r2 etc
• Strong Analytical Skills
• Strong grasp of fundamentals of information security
• Strong Grasp of Web, API and mobile Pen-Testing
• Self-taught learner willing to read and keep up-to-date on technological changes and how they could be used
• Can accurately define an issue and create detailed Proof-of-concept and write-up of the findings.
• Provide appropriate remediation and mitigations of the identified vulnerabilities.
• Basic understanding of cloud platforms like AWS or GCP. Security knowledge in this domain is a plus.

Responsibilities

• Security assessment of web and mobile applications.
• Understand and explain the results with impact on business and compliance status
• Continuously learning and training on latest tools and techniques

Personality traits we really admire

• A confident and dynamic working persona, which can bring fun to the team, and a sense of humor, is an added advantage.
• Great attitude to ask questions, learn and suggest process improvements.
• Has attention to details and helps identify edge cases.
• Highly motivated and coming up with fresh ideas and perspectives to help us move towards our goals faster.
• Follow timelines and absolute commitment to deadlines.

Interview Process 

• Round 1 CTF Round - Profile and skill Evaluation
• Round 2 - Technical Interview with security team member
• Round 3 - Technical Interview with the Team Lead
• Round 4 - HR Round

 Why Join Us

• Great Stipend& PPO: We keep up with the market standards & provide stipend/pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also PPO for our top interns.
• Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
• Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to train and develop our assets: the employees. We shall also support you all on that journey of yours.
• Transparency: Being a part of a start-up is an amazing experience, one of the reasons being open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first-hand.