11+ Smartphones Jobs in Pune | Smartphones Job openings in Pune
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Minimum qualifications:
- Bachelor’s degree
Responsibilities:
- Assess go-to-market readiness, identify gaps in preparedness, and build plans to perform annual goals successfully.
- Work with teams to identify, qualify, and prioritize coverage for business opportunities. Participate in opportunity review meetings to provide insight into how to secure the technical win best.
- Maintain customer satisfaction.
- Resolve product problems affecting customer satisfaction.
- Build trust with customers and influential relationships.
Location: Pune
Role & responsibilities
- Develop new Leads of Industries who can install solar
- Develop strong relationships with the different stakeholders in these industries
- Generate proposals, offers
- Conduct negotiations with prospective customers
- Close orders with prospective customers
- Work with the Products team to better mold the product as per the customers requirements
- Hand hold a customer in their transition to renewable energy
Preferred candidate profile
- Past work experience as a sales executive / manager in an EPC company / project developer
- First hand knowledge of Rooftop Solar
- Strong Industry connects to be able to work independently
- Bachelors Degree in associated field
- Comfortable with travelling over night to visit the site if required
Perks and benefits
- Pay above industry standards
- Very attractive Performance linked Bonus
- Attractive ESOPs
- 100% Ownership of the task
- Flexible, employee centric work culture
- Massive Growth Potential
Required Skills
• Represent stakeholders
• Scope the system, Elicit project requirements, especially the business requirements.
• Write the project requirements in a clear, concise manner.
• Translate business needs
• Translate technical issues
• Manage the project requirements.
• Lead requirement reviews.
• Create and maintain analysis or domain models for the requirements.
• Act as a communication broker – Works with the project designers and architects to
make sure their designs conform to the project requirements.
• Work with the test team to make sure the tests adequately cover the requirements.
• Run the User Acceptance tests.
Essential Responsibilities
• Client Interaction
• POC for Projects
• Project Planning
• Preparing Documents (SRS, BRD)
• Project Research
• End to End testing
• Coordination with client & Tech team
Desired Characteristics
• A good listener
• A good writer
• Good at analysing and organizing information
• Either a leader or a follower as the situation requires
• Able to work independently or with a group of people as the situation requires
• Self-motivated and assertive, but with a pleasant personality
Duties for Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth onboarding.
Job Role:
Develop and manage client portfolios.
Sustain business growth and profitability by maximizing value.
Analyse customer data to improve customer experience.
Hold product demonstrations for customers.
Improve onboarding processes.
Mediate between clients and the organization.
Handle and resolve customer requests and complaints.
Minimize customer churn.
Aid in product design and product development.
Operate as the lead point of contact for all matters specific to our customers
Support and coordinate with the tech team to ensure seamless delivery to clients
What you’ll do:
Own the product knowledge base
Map customer journey and identify improvements at every stage
Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success
Develop a trusted advisor relationship with key customer stakeholders
Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team
Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn
Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders
Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner
Constantly work towards providing innovative strategies for delivering customer delight
Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.
Tools and Skills Required
Must Have:
Highly organized and able to multi-task.
Communication skills
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Experience in SAAS based product, CRM or ERP.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.
Have high proficiency in Microsoft Office (Excel, Word, PowerPoint)
Good to Have:
You should be passionate about engaging customers and expanding their use cases through our product
You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed
You have good data analysis and data-driven decision-making skills
Strong project management skills
Experience:
3+ years proven track record in an enterprise account management role (Customer Success, Relationship Manager, Key Account Management)
Strong Technical Background.
What's attractive about us?
We offer a suite of memberships and subscriptions to spice up your lifestyle. We believe in practicing an ultimate work life balance and satisfaction. Working hard doesn't mean clocking in extra hours, it means having a zeal to contribute the best of your talents. Our people culture helps us inculcate measures and benefits which help you feel confident and happy each day. Whether you'd like to skill up, go off the grid, attend your favourite events or be an epitome of fitness. We have you covered round and about.
Health Memberships
Sports Subscriptions
Entertainment Subscriptions
Key Conferences and Event Passes
Learning Stipend
Team Lunches and Parties
Travel Reimbursements
ESOPs
That's what we think would bloom up your personal life, as a gesture for helping us with your talents.
Join us to be a part of our Exciting journey to Build one Digital Identity Platform!!!
technical expertise
Responsible for sales activities, meeting & achieving sales targets
Primarily engaged in field sales activity i.e. Visit to customer for Technical Plant
Studies, Problem Evaluation, Technical Feasibility Study & ROI Determination of our
Products
Preparation, submission and follow up of techno-commercial proposals
Visit to customers for follow up of enquiries and techno-commercial discussions
Responsible for negotiations / finalization of Proposals
Responsible for preparation of order documents with necessary technical inputs
Co-ordination for post order activities and other compliance till order
commissioning
Preparation and submission of Weekly & Monthly report for sales visits
at Dynamisch IT Pvt Ltd
Role:
• Reaching out to potential clients and assessing opportunities for software development services.
• Lead generation/Cold calling; making multiple outbound calls to identify, qualify, and secure business opportunities.
• Setting up appointments with key decision-makers such as CEO, CTO, VP, etc.
• Maintaining a database of prospective client information.
Desired Skills and Qualities:
• Excellent English Communication Skills.
• Energetic and passionate about excellence.
• Good presentation and documentation skills.
Education:
Any Graduate/MBA- Marketing or International Business