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They are a global technology services firm. (AS1)
- Should have experience in both sales (hunting) and Account Management (Farming)
- Should have a track record of managing an account for more than 4-7 years with the growth record
- Should possess excellent oral and written communication skills
- Should be willing to have short trips to US / UK for 4 - 7 times a year
- Should have a very good understanding of Technology services
- Should have managed multiple customers/clients
- Exposure to project/ program management would be desirable
Responsibilities:
- Establish productive, professional relationships with key personnel in assigned accounts.
- Build a deep understanding of the assigned account's business and identify potential opportunities.
- Build the pipeline for the existing and new services.
- Be the Primary contact to the assigned account and ensure the relationship is built at all levels.
- Coordinate the involvement of company resources, including delivery, support functions, and management team to meet the account performance objectives and customer expectations.
- Proactively assess, clarify, and validate customer needs on an ongoing basis.
- Responsible for Customer Satisfaction and work with the counterpart on the delivery side
- Own the account and perform the Account Analytics to be able to create growth
- Make sure the CRM is up to date.
- Ensure Account level metrics exist and run a monthly/quarterly steering committee meeting with the stakeholders on both sides
- Own the contract process with all the accounts
- Ensure the client has the complete visibility of all the Aspire services with periodic updates
- Meets assigned targets for profitability and strategic objectives in assigned accounts.
- Ensure compliance to the Account Management process as defined by the company
Accountabilities and Performance measures:
- Achieves assigned targets in the designated accounts.
- Meets assigned expectations for profitability.
- Ensure the collections are done on time (DSO is a metric)
- Achieves strategic customer objectives defined by company management.
- Completes strategic customer account plans that meet company standards.
- Work timing would be aligned to the respective geography.
Key communication points:
- Within Aspire: Senior Management, Service Line Heads and Managers, Project Managers of the assigned accounts, Marketing teams
- Customer Side: CXO, VPs, Product Managers
- Maintains high customer satisfaction ratings (CSAT) that meet company expectations.
Programmatic & Growth Marketing Platform
About Company -
They run a Programmatic-first, Full Funnel Growth Marketing Platform for Digital Marketers and Media Agencies globally.
We combine Machine Learning with Human Intelligence to discover unique audience insights and optimize results across the marketing funnel.
We leverage the power of programmatic media to help brands expand their targeted reach, and deliver non-linear growth by optimizing the marketing funnel for brand lift, search lift and incrementality.
Responsibilities-
1. Ability to translate client briefs into specific actionable items for different departments
2. Handling client engagements at the senior level with client team.
3. Articulate brand requirements and communicate the same to the teams internally
4. Handle the operational job requirements.
5. Should be able to minute meetings clearly
6. Follow up with internal teams for job delivery as per time lines committed
7. Should wear the brand hat and be able to disseminate information internally
8. Conduct market research and data to find out need gaps in the product.
9. Keep a track on competition activities.
10. Ensure all financials in terms of job estimation, billing and collection happens on time.
11. Be the brand custodian
Requirement -
- Strong Experience in Client servicing and customer success
- Required skills - program management, presentation/communication, number crunching.
- Experience - 3-4 years in the digital media industry
- Not looking for folks with experience outside of the digital media industry
- Someone who have worked with solution providers or publishers managing clients
It's e-commerce Product discovery platform
- Needs to generate qualified opportunities within target industry accounts wherein each opportunity should contain:
- Diagnosis of the prospect's business pains, where Unbxd solutions can fit in, understanding of prospects' buying cycle, procurement process, budgets etc.
- Needs to identify accounts and do extensive prospect territory planning for the given region.
- Also conduct detailed prospect research within focused industry verticals.
- Ability to develop a 'Why Unbxd, Why Now' proposition for each prospect interaction, identify and follow up on all marketing leads.
- Support all the industry or solution specific marketing events in the region.
- Ongoing record keeping and forecasting within Salesforce CRM & make use of prospecting support tools such as LinkedIn, eTailInsights etc.....
Job description
About Kofluence:
Kofluence is a start-up positioned as “Adwords for Social Media Influencer Marketing''. Led by Online gaming leaders/ IIM Alumni, Kofluence has developed a technology platform where brands can reach out to their audience through micro-influencers. At Kofluence, you get an opportunity to create stuff from scratch. So, if you see yourself as curious, ambitious, innovative and perennially hungry for growth, this is the place to be!
Overview:
We are looking for the position of Account Manager. Selected person will take end to end ownership of accounts to ensure brands collaborate with Kofluence consistently delivering value and exceeding expectations.
As a BD - Account Manager,
You Get:
• Amazing colleagues to work with
• A great office with a cool culture
• Work-from-Home option
• The freedom to do things and take decisions with logical reasoning
Your Responsibilities:
- Complete ownership of new business development process from strategy to execution
• Own and deliver quarterly/annual order booking target
• Create and execute brand communication campaigns, build & strengthen the brand's equity over a period of time and drive adoption rates for the brand
• Create and leverage synergies across partners in overall ecosystem to maximize and sustain revenues
• Own and lead end to end Sales process from lead generation, lead qualification, Proposal submission, Contract Negotiation and Closure
- Preparing Travel Plan
- Providing general and specific advice about different travel destinations.
- Contacting airlines, hotels, and ground transport companies such as coach operators to make suitable arrangements. Dealing with payments.
- using market research information to guide decisions.
- handling bookings, invoicing and issuing of tickets.
- predicting profits or number of bookings.
- working with travel consultants from different travel agencies to put holiday packages together.
- combining travel, accommodation and services such as sightseeing. arrangements to create holiday packages.
Our client is an IoT-enabled startup that helps businesses optimize and digitize their logistics operations. It is effectively streamlining a highly unorganized logistics space with a blend of cost-effective hardware and intelligent software and analytics.
Some of India’s renowned brands like Myntra, Flipkart, Philips, Xiaomi and others have used this innovative SaaS platform to successfully eliminate uncertainties in their supply chain.
Founded by a team of IIT Kharagpur dropouts, this Bengaluru-based location intelligence company has raised funding from angel investors of IP Ventures. It has over 100 customers and has already tracked lakhs of trips.
This platform is disrupting the supply chain & logistics operations of businesses which is heavily reliant on manual methods.
As a Enterprise Account Manager, you will be responsible for building long-term relationships with our enterprise customers.
What you will do:
- Helping customers through email, phone, online presentations, screen-share and in-person meetings
- Ensuring the timely and successful delivery of our solutions according to customer needs and objectives
- Upselling company's new products to the clients and increasing the average revenue per client
- Travelling to the clients' location and understanding their day-to-day logistics problems and designing a solution around the same
- Coordinating with the clients, product team for the constant development of new products
Desired Candidate Profile
What you need to have:- Proven account management or other relevant experience
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
- Experience in delivering client-focused solutions based on customer needs
- Excellent verbal and written communications skills
- Critical thinking and problem-solving skills
- Ability to prioritize among competing tasks
- Experience in the Logistics Industry would be preferred
In today’s high-demand equals high-price world, our client focuses on being a universal factory that produces high-quality industrial goods at costs that are globally competitive. The services offered by them include sand casting, investment casting, sheet metal stamping, injection molding etc. and the industries served by them include railways, apparel, consumer electronics etc.
So far in their journey, their network includes, approx., 10K+ suppliers, 600+ customers, 2K+ projects, serving 15+ countries and 25+ industries.
Headquartered in Bangalore, they also have offices in the USA and Singapore. They have raised a total of approx. $649M in funding over 11 rounds.
As a Program Manager, you will be responsible for owning the company's vision, strategy and execution of multiple new enterprise resource planning systems and 3rd party software with the company's OS.
What you will do:
- Working with internal customers, external partners and translating business requirements into scalable solutions
- Defining the implementation roadmap and timeline to meet business objectives
- Working across engineers, business stakeholders, external stakeholders, customer ops and partnering closely with business units
- Helping us execute on long term bets to help us hyper scale our business
Desired Candidate Profile
What you need to have:- Strong Program Management skills
- Experience working with business teams, consultants and implementation partners
- Experience implementing an ERP or CRM Tool at an organization- preferably Dynamics or SAP
- Proven track record of leading complex projects with multiple cross-team customers to delivery and completion
- Ability to determining business needs via consultation, business analysis, and targeted observations
- Strong oral and written communication skills
- Comfortable working alt Saturdays
Experience: 1-3 yrs of experience in Client servicing and vendor acquisition (Mandatory)
Working days & Timings: 6 days working & 11a.m to 9 p.m
About Role: We at Pushstart have a premium offering through which we help startups hire verified agencies. We have a network of 150+ agencies (PS partners), across 15 categories. We have helped more than 500 startups like Goodera, Upgrad, Glide Invest (part of Motilal Oswal), Aditya Birla Group, Leap Finance, Fitternity, Headout, etc in solving their service requirements.
Your role will involve onboarding top agencies to cater the service requirements of startups across India.
Job Responsibilities:
- Understand and gather the servicing requirements of the startups.
- Sourcing the agencies, approaching them actively, doing a quality check and verifying them.
- Pitching, negotiating, onboarding the right agencies as PS partners, signing contracts and maintaining all the records.
- Monitoring & tracking the performance of the current agencies on a regular basis, rating them and working on the gaps/shortcomings of it.
- Maintaining relationships with the partners and working with them to address the gaps/shortcomings
- Implement the process with maximum operational efficiency and constantly suggest methods to improve the process
Must-Have Requirements:
- Good interpersonal skills to interact and communicate with leads & partners
- Ability to derive and think analytically for improvement and development of current partner network & their performance
- Multi-Tasker and a quick learner and implementer.
- Good data handling skills and excel skills.
- Capability to work independently and collaborate with cross-functional teams.
Preferred Requirements:
- Likes talking with people and influencing their decisions
- Understands the B2B marketing and sales process
- Agency Background in Sales + Client Servicing Preferred
- Supply Acquisition experience in startups like Dunzo, Urban Company, Pepper Content, etc preferred.
To Apply: https://bit.ly/SupplyAcquisition">https://bit.ly/SupplyAcquisition
About Us:
https://pushstart.in/">Pushstart started as a small FB group of entrepreneurs helping each other with their startup ideas 3 years back and has evolved into India’s most active and trusted community that caters to the needs of 25,000+ entrepreneurs across India.
Pushstart runs a network of 30+ niche communities via which entrepreneurs discuss their professional problems, exchange trusted business contacts, and help each other to GROW their Business together.
In addition to the communities, Pushstart dedicatedly helps entrepreneurs in networking by helping them get warm B2B Introductions with top-funded startups and hire verified agencies on-demand