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Hrim is an innovation company with a vision to create and power meaningful action across the globe. The organisation delivers its innovation through its Ideation, Design & Build Services. Hrim’s ideation service materialises visions of leaders and companies into standout concepts. The design and build service propels concepts into tangible reality in the form of ventures, initiatives, services etc.
Job Description:
As the Build Lead specialising in Technology at Hrim, paralleling the role of a Head of Technology in a technology startup, your role is critical in translating innovative concepts into real-world technological solutions. This position requires a unique combination of technical mastery, strategic foresight, and leadership skills to take 0-1 build to success. You will be at the helm of developing and executing technology projects from their nascent stages to full-fledged operational status.
In this key role, you will oversee the entire lifecycle of our technology initiatives, spearheading it from concept asset development to market launch. Your responsibilities will be multifaceted, encompassing strategic planning and hands-on management of the technology ventures. Your leadership will be instrumental in evolving the concepts into fully operational, market-ready technologies.
Key Responsibilities
Project Development from 0 to 1:
- Lead the development of new technology projects at Hrim from conception (0) to launch (1).
- Utilize coding and technical expertise to create robust, scalable assets for the projects
- Oversee the entire project lifecycle, ensuring that technical objectives and timelines are met.
Technical Leadership and Team Management:
- Spearhead technical build of the concepts and lead the associated team on the project
- Manage resource allocation, project scheduling, and workflow to optimize team performance.
Technology Strategy and Innovation:
- Stay abreast of emerging technologies and industry trends to inform innovation at Hrim
- Collaborate with cross-functional team members to ensure technology alignment with business goals.
Quality Assurance and Best Practices:
- Ensure the highest quality of code and implementation of best practices in software development.
- Conduct code reviews and oversee testing procedures to ensure reliability and efficiency of applications.
- Address technical issues and challenges promptly, ensuring minimal impact on project timelines.
Requirements & Qualifications
Educational Background:
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field. Advanced degrees or certifications in technology-related disciplines are a plus.
Technical Expertise:
- Proficiency in one or more programming languages such as Python, Java, C++, JavaScript, or similar, with a strong understanding of software development principles.
- Demonstrated experience with full-stack development, including both front-end and back-end technologies.
- Knowledge of database management and experience with SQL or NoSQL databases.
- Familiarity with cloud computing platforms (e.g., AWS, Azure, Google Cloud) and understanding of scalable architecture design.
Experience in Project Development:
- 5 years of experience in technology development, with a significant portion dedicated to building projects from concept (0) to launch (1).
- Demonstrated ability to lead technology projects and oversee all stages of development, from ideation to deployment.
- Proven track record in delivering complex software projects on time and within budget.
Leadership and Team Management:
- Strong leadership skills with experience managing and mentoring a team of software developers and engineers.
- Ability to foster a collaborative environment and demonstrate innovation and creativity.
- Experience in resource planning, project scheduling, and agile methodologies.
Problem-Solving and Innovation:
- Excellent problem-solving skills with a focus on innovative solutions and continuous improvement.
- Ability to anticipate challenges and proactively address potential issues in the development process.
- A knack for translating complex technical concepts into practical, real-world applications.
Communication and Collaboration:
- Strong communication skills, capable of effectively articulating technical concepts to both technical and non-technical stakeholders.
- Experience collaborating with cross-functional teams, including product managers, designers, and business analysts.
- Ability to clearly document and present project progress and outcomes.
Adaptability and Continuous Learning:
- Commitment to staying up-to-date with emerging technologies and industry trends.
- Willingness to adapt and learn new programming languages or technologies as required by project needs.
- Enthusiasm for tackling new challenges and the ability to learn quickly in a fast-paced environment.
- Recruitment Process
- Using Different job portals
- Conduction Preliminary interviews
- Sourcing and Screening and CVs
- Preparing offer letters
- Preparing the KRA & KPIS
- HR Operations
- Preparing appointment letters
- Regular employee standups
- talking to employees regularly to check if they are happy with the work and what they want to work on and keeping in sync with company goals
Greetings from CloudTrains Technologies!
CloudTrains is a digital product agency that designs & builds new-age technology helping Fortune 500 companies & next-generation start-ups to drive growth & build the future of digital inventions. We are a highly curated team of 500+ certified developers, outside-of-the-box thinkers, lean product-first methodology, and an obsession with making game-changing mobile-based products.
As one of the largest mobile app development companies in the world, we have handled over 900+ complex projects of various brands like Tech Mahindra, HCL, Freshmenu, Cobone, Unnati Silks where we worked on mobile apps, IoT, Wearables, Blockchain, AR/VR, cloud integration, cross-platform, on-demand, enterprise mobility, web, mCommerce and alike.
Job brief :
We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be at the front of the company and will have the liberty to create and apply an effective sales strategy.
The goal is to drive sustainable financial growth by boosting sales and creating strong bonds with clients.
Responsibilities :
- Increasing the value of current customers while attracting new ones.
- Develop a growth strategy focused both on financial gain and customer satisfaction.
- Identifies trendsetter ideas by researching industry and related events, publications, and announcements.
- Keep records of sales, revenue, invoices etc.
- Managing and retaining relationships with existing clients.
- Account Management for both B2B and B2C clients.
Requirements:
- Proven working experience of 1 year as a business development manager, sales executive or a relevant role in the IT Service Industry.
- Proven sales track record
- Experience in customer support is a plus
- Proficiency in MS Office.
- Proficiency in English
- Market knowledge
- Communication and negotiation skills
- Ability to build rapport
Why CloudTrains Technologies?
- Hackathons and Tech Talks
- Free Workshops
- Free Breakfast
- All Hands Parties
- Activity and Fun Zones
- Mentorship and Guidance
- Must have start-up Experience
- Prior experience in operations or category management is a bonus
- High sense of ownership and a penchant for excellence
LeadershipDesignation/Role : City Lead Operations/ Senior Logistics Manager
Location : Gurgaon
Education Qualification : IIT/NIT - 2012 to 2016 Batch OR
MBA - Sales/Operations/Marketing can also be considered.
Experience Required : Last Mile Delivery Experience working in companies like Shadowfax, Lalamove, Delhivery etc
Roles and Responsibilities :
- The candidate would be responsible for sustaining and growing the city's revenues with P&L responsibilities.
- Good in Leading the Sales team in initiating new accounts and managing relationships with existing ones, thereby ensuring a healthy mix of partners.
- Laying down the roadmap for new account acquisition for the city and ensuring its execution.
- Strategizing and executing all account related initiatives from operational troubleshooting to activation.
- Managing the rider life cycle (hiring to retire )
- The person should have leading the Operations team in delivering the best Customer experience while having a 360 degree view from Customer Care to Delivery Executive Safety to Optimal utilization of resources.
- Managing the administration function, operational performance reporting, streamlining processes and systems wherever possible
- Responsible for managing the City team from hiring and training new recruits to assigning targets and formulating incentive plans as well as career planning for each member of the team
Skill Set :
- Relevant work experience of 4+ years in Sales or Marketing or Operations with a penchant for Leadership.
- A competent decision-maker with the ability to create and execute a strategic sales and marketing plan for the region.
- A visionary who can foresee the Macro factors affecting the business and strategize preemptively.
- Identifies, builds and uses a wide network of contacts with people at all levels, internally and externally
- Create an inspiring team environment with an open communication culture
- Set clear team goals
- Delegate tasks and set deadlines
- Oversee day-to-day operation
- Monitor team performance and report on metrics
- Motivate team members
- Discover training needs and provide coaching
- Listen to team members’ feedback and resolve any issues or conflicts
- Recognize high performance and reward accomplishments
- Encourage creativity and risk-taking
- Suggest and organize team building activities
- Responsible for distributing information to team members and stakeholders
- Coordinates operation strategies and activities to ensure the provision of outstanding customer service while adhering to regulatory and company guidelines
- Address customer concerns in reference to products, services rendered or employee interactions
- Train new employees on company standards and procedures, from how to handle a negative customer experience to how to properly interact with clients
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
- Helping in defining Brand Voice of the company
- Selecting uniform words, the attitude and values of the brand while addressing the target audience over different media in line with the company vision
- Collaborating with the management, marketing & branding teams.
- Relaying meaningful and empirical customer insights across teams to constantly enhance the company’s customer experience.
- Driving a passionate, customer-centric culture within the company
- Influencing the company’s product road map to positively impact customer experience.
- Training and supporting customer experience team members to deliver best in class service by developing proper standards, policies and procedures.
- Setting the customer experience team goals and ensuring that it is in line with Company vision.
- Establishing a consistent, accurate and timely reporting framework on key individual and team metrics.
- Conceptualizing and rolling-out the company’s customer experience roadmap on a quarterly, bi-annual and annual horizon.
- Ensuring non- recurrence of customer issues by root cause analysis
- Eliminating key problems/ issues in the customer life cycle.
- Developing a holistic customer journey and shaping all customer touch points
- maximizing customer satisfaction across all stages of engagement by exhibitions,
digital and print communication, social media interactions - Discussing and handling complex escalations by coordinating with the company’s legal counsel.
- Identifying the CRM needs of the company
- Making necessary additions to the company’s prowess in terms of software and hardware.
- Working with HR and Management in hiring new members for the team from time to time.
- Analysing regular competitive landscape and staying ahead of the curve.
- Assessing, appraising and training regularly team members and help in building organisational capability.
What you need to have:
- Proven experience in augmenting customer experience and ratings at a company
- Ability to work independently.
- Prior experience or deep understanding of Omni-channel business strategies.
- Strong Understanding/ keen interest in technology/ automation.
- Strong interpersonal Skills
- Proven Experience in managing teams.
- Excellent Written and Spoken Communication Skills
- Hands on experience in managing teams and getting results.
- Should have worked on integrating a CRM for a company.
- Strong analytical abilities and an empirical thought process.
- Ability and readiness to work and thrive in an ambiguous and constantly changing environment.
- Keen interest and prior experience in building systems and processes from the ground up.
- Deep understanding of business and business metrics
- Ability to stretch long hours.
- Proactive approach to business problems.
- Candidates with prior marketing experience are preferred.
- Excellent problem identification and solving abilities.
- Inquisitive bent of mind.
- Strategic thinking and the ability to make holistic and well-grounded in reality business plans.
- Should exhibit strong leadership abilities.
- Should understand Web Technologies.
- Tier 1 B-Schools with 6 to 8 years’ experience.
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