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You will work in the India office (INO), which currently comprises ~1000 Firm members and external workers. You would oversee, guide and direct operations and strategy for all functions pertaining to Location management, Travel (Air, Ground transportation, Hotels and Guesthouses), Executive Assistants (90 members), Visual Graphics (50 members), Events management for the office, as well as personnel practices for our support staff.
You would work very closely with the Office Manager and senior leadership of the Firm in this role. You will also engage extensively with the Director of Professional Development, Director of Finance and Director of Strategic Initiatives for the India office. You would connect and collaborate with the local Partner group and different office functional teams (e.g., IT/ finance, etc.) besides your regional/ global counterparts.
What You'll Do:
- You would be responsible for end-to-end planning, strategy, and guidance on all activities pertaining to Real estate, Assistants cohort, Visual Graphics, Travel, Events and operations for the office, and personnel management for the support staff.
- You will engage with stakeholders at multiple levels to strategize, manage and problem-solve on-the-job to ensure that the office is compliant with all legal and regulatory requirements surrounding these areas of work.
- You would design and oversee personnel practices for support staff across departments, including recruiting, evaluation, compensation, benefits, training, and development.
- In addition, you would mentor and provide leadership support to functional managers to ensure that high-quality support is provided to consultants; establish and monitor adherence to core processes and policies and constantly innovate support models to continuously enhance efficiency and effectiveness.
- You would be responsible for overseeing physical facilities (e.g., lease arrangements, construction projects), working with leadership and Firm Real Estate to design optimal solutions that balance cost and functionality. You would work with functional managers to develop financial plans and track/report key performance metrics; with office leadership and finance team, manage office support economics and proactively identify and execute improvement opportunities.
- As appropriate, you would need to facilitate external administrative interactions - e.g., government and regulatory bodies, service agents, tax, corporate registrations. As and when needed, you would be required to support office leadership in risk management, including client arrangements, confidentiality and working papers processes, disaster preparations and business continuity planning.
- You would oversee the events function within the office; providing guidance on every event undertaken by the team.
- You would also manage the travel function for INO, driving strategic partnerships and providing oversight on travel operations.
- You would be expected to liaise with Firm/regional leaders and other cells to integrate the office with relevant administrative networks, processes and policies and share and implement best practices where appropriate.
Qualifications :
The ideal candidate will have:
- 15+ years' experience in managing administration, travel and personnel-related operations, strategy, and compliances for a large-sized organization or multinational company
- At least a Bachelor's degree; an MBA would be an added advantage
- Broad business acumen; finance/ operations knowledge will be a plus
- Thorough familiarity with office administration, real estate, personnel management, travel, and events
- Senior presence and ability to develop strong, collaborative relationships with office/practice leaders
- Excellent problem solving, analytic, and project management skills
- Outstanding communication and negotiation skills
- Strong team leadership and people development ability
Coordinate office activities and operations to secure efficiency and compliance to company policies
Supervise administrative staff and divide responsibilities to ensure performance
Manage agendas / travel arrangements / appointments etc. for the upper management
Manage phone calls and correspondence (e-mail, letters, packages etc.)
Support budgeting and bookkeeping procedures
Create and update records and databases with personnel, financial and other data
Track stocks of office supplies and place orders when necessary
Submit timely reports and prepare presentations / proposals as assigned
Assist colleagues whenever necessary
Requirements and skills
Proven experience as an office administrator, office assistant or relevant role
Outstanding communication and interpersonal abilities
Excellent organizational and leadership skills
Familiarity with office management procedures and basic accounting principles
Excellent knowledge of MS Office and office
About Us
Rezo.ai is an AI-first and NLP-first sales & support automation platform with a mission to become the leading automation/AI platform in the world. Our team has extensive experience in AI and Automation and is working extremely hard to build a state-of-art automation platform. Currently, deployed with large enterprises to automate conversations across voice, email, chat, social, and WhatsApp and enhance customer experience.
What We Are Looking For :
We are looking for a receptionist to be responsible for greeting clients, and visitors to our office and handling a variety of administrative tasks; including answering phones, receiving visitors, preparing meeting and training rooms, making travel plans, event coordination, vendor management etc.
Role & Job Responsibilities:
- Serves visitors by greeting, welcoming, and directing them appropriately.
- Notifies company personnel of visitor arrival.
- Maintains security and telecommunications system.
- Informs visitors by answering or referring inquiries.
- Maintains security by following procedures, monitoring the logbook and issuing visitor badges
- Assisting with a variety of administrative tasks including copying, faxing, stay booking, food ordering, stationary and making travel plans.
- Preparing meeting and training rooms.
- Performing ad-hoc administrative duties.
Responsibilities
- Operational tasks
- Should be able to work in the US East Time zone idenpendtly
- Ensure the day-to-day functioning of team members operating hybrid is seamless.
- Ensure all team members are provided with all the necessary software, applications, assets, etc.
- Make co-working arrangements when the need arises
- Find the best options in the procurement of assets, tools, software, and services with regard to quality and cost.
- Take necessary steps to ensure all the operational tasks are undertaken with an eye on quality and value for money.
- IT Support
- Maintain IT software, tools, and applications repository.
- User management with regards to all the required software, tools, and applications generic and project-specific.
- Purchase, renewal, and cancellation of the software, tools, and applications.
- Ensure all the software, tools and applications have the least possible downtime.
- Logistics
- Take ownership of the logistical arrangements for company initiatives, programs or events.
- Vendor management
- Team Member Engagement
- Initiate, support, or coordinate events that play a role in team member engagement.
- Collaborate with other support teams, technology teams, and other stakeholders in their initiatives.
- Own the health insurance platform, its user management, team member support, renewal, and cost optimization by ensuring we are getting the best from the vendor.
- Other
- Own timely communications to all stakeholders about new initiatives, changes, downtimes, maintenance, etc.
- Achieve and maintain quality and efficiency in all tasks assigned.
- Align with the company's core values, respect, and adhere to all company guidelines.
- Operate with utmost integrity, behave ethically, and maintain respect for all.
- Event management
Qualifications
- Bachelor's Degree in Human Resources or related field MBA-IT Systems/Operations, BCA with MBA.
- Good communication skills
- Any prior experience is good to have
- People-oriented and results-driven
- Working knowledge of Google Workspace, Gmail, Docs, Sheets, Slides, and Drive.
- Working knowledge of system and data security tools.
- Should be a tech-savvy individual with the ability to learn new tools, software, and applications. Their uses, management, and basic troubleshooting.
- The ability to work as part of a team.
- Resourceful, self-motivated, and proactive.
- Strong analytical and problem-solving skills.
- Excellent administrative and organizational skills.
Job Description
We are looking for a reliable Administration Executive. He will undertake administrative tasks, ensuring the rest of the staff has adequate support to work efficiently. The ideal candidate will be competent in prioritizing and working with little supervision. The administration executive will ensure smooth running of our company’s office.
Key Responsibilities:
- Admin & daily office facility work
- Ordering Office supplies (stationery, pantry and other inventory)
- Maintenance & repair of Assets/Laptops
- Bills & payment records.
- Supervision & Staffing of the office.
- Tracking budget expenses.
Desired Candidate Profile:
- Good verbal and written communication skills.
- Technical bent of mind to isolate a problem quickly.
- Have proven experience in the same domain.
- Proficient with Microsoft Office, Excel software and phone systems.
Education-
Education: Any Graduate
JOB OVERVIEW:
We are looking for an HR and Admin person responsible for managing all the aspects of the company's administration and Human Resources inclusive of the entire processes and practices. Your primary focus will be in organizational development by enforcing the defined company policies, processing the internal arrangements.
The key objective is to impart corporate values and enable business success through the stream of human resources that consists of job design, business ethics,employment cycle,talent management, and facilities management services.
WHAT YOU WILL DO-
- Key ownership in implementation of Business and located HR strategies within the process, team and adhere to company policies/practices.
- Will be the single point of contact for employees and managers for employee related dimensions.
- Ensuring compliance, regulating audits,managing staff wellness.
- Make high-judgment recommendations in the absence of clear guidance from leadership and must have an uncompromising attitude to maintain the decorum of the professional environment.
- Identify the training resources to train the employees in the core functions by measuring the effectiveness of the training and validate the same through feedback and monthly review process with the help of the respective Team Leads and Manager of the Research Department.
- Monthly attrition analysis to track and address undesirable attrition.
REQUIRED SKILLS & QUALIFICATIONS:
- Proven experience in HR and Admin roles.
- People Management skills
- Coaching, Listening, Analytical skills
- Good number orientation
- Strong functional skills in HR area of expertise, ability to resolve conflicts and build teams
- Excellent telephone, verbal, and written communication skill
- Sound knowledge of labor laws and practices.
- Excellent computer skills especially with MS-Office (Excel, PPT)
PREFERRED SKILLS & QUALIFICATIONS:
- Minimum 5 years of experience into the domain of Human Resource and Administration.
- Bachelor’s degree / Master’s degree in Human Resources or related field.
EMPLOYMENT TYPE: Full-Time
LOCATION: In-Office –Jaipur, India
SHIFT TIMINGS: 8pm to 5am IST (Night Shift)
- Six days a week, second and fourth Saturdays off.
- The concerned POC will be following the US Calendar.
- Responsible for attendance and leave management
- Must be responsible for file maintenance
- Facilitate employee's review
- Hands-on experience in HR and other statutory compliance.
- Carry out the tasks specifically assigned by the CEO of the organisation
- Candidates who handled both payroll and admin will be given preference
- Excellent communication and presentation skills
- Must speak fluent English and Hindi (added advantage and would be given preference)
- Good in Excel, MS Word, and email correspondence
Our client works as a battery swapping network so that instead of purchasing, it allows electric auto rickshaw drivers to swap batteries and pay for it as they use it. Their focus is on advantages like earning a non-stop battery for 150 KM, no waiting to charge till 100 KM and pay-as-you-go option till 50 KM.
Our client works as an App that focuses on providing comfort to people in terms of ride sharing, ride hailing and cashless payments. Their prominent features include digital payments, trained drivers, doorstep pickup, daily affordable pricing etc.
Headquartered in Delhi, our client was co-founded by three veteran entrepreneurs who are BITS Pilani alumni.
As a Office Administrator, you will be responsible for coordinating office activities and operations to secure efficiency and compliance with company policies.
What you will do:
- Supervising administrative staff and dividing responsibilities to ensure performance
- Managing agendas/ travel arrangements/ appointments etc. for the upper management
- Managing the requirements of all stations
- Helping the teams to setup new station by making sure all requirements are fullfilled
- Managing phone calls and correspondence (e-mail, letters, packages etc.)
- Supporting budgeting and bookkeeping procedures
- Creating and updating records and databases with personnel, financial and other data
- Tracking stocks of office supplies and placing orders when necessary
- Submitting timely reports and preparing presentations/ proposals as assigned
- Assisting colleagues whenever necessary
Desired Candidate Profile
What you need to have:- High school diploma; BSc/ BA in office administration or relevant field is preferred
- Proven experience as an office administrator or relevant role
- Real- Estate or Infra working background will be a plus
- Outstanding communication and interpersonal abilities
- Excellent organizational and leadership skills
- Familiarity with office management procedures and basic accounting principles
- Excellent knowledge of MS Office and office management software (ERP etc.)
Responsibilities
- Source candidates using a variety of search methods to build a robust candidate pipeline
- Screen candidates by reviewing resumes and job applications, and performing phone screenings
- Take ownership of candidate experience by designing and managing itDevelop job postings, job descriptions, and position requirements
- Perform reference checks as need
- Facilitate the offer process by extending the offer and negotiationg employment terms
- Manage onboarding and new hire process
- Stay abreast of recruiting trends and best practices
- Manage the overall interview, selection, and closing process
- Ensure all screening, hiring, and selection is done in accordance with employment laws and regulations
- Assist in Admin and HR related activities
Key Points:
- Quick Learner
- Smart worker
- Responsible & bumble
Job Type: Full-time
Good communication skills.Back end office job to get work done by other employees.To boast sales and ensure that the work is done on time.
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