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2. Handle the sales team
3. Maintain customer coordination
4. Provide sales support
5. Maintain decent communication skills
6. Engage data management
● Understand as a social product right from our top of the funnel, the free and the pro features for Teenagers
● Understand the target User personal
● Ideating on new program pathways and working with subject matter experts on building an active, project based learning curriculum
● Responsible for the management and organisation of all programs, across the free and paid offering
● Building data driven structures to understand the effectiveness of learning and engagement initiatives
● Coordinating with the Business, Marketing, Product and Operations teams to drive learning and engagement objectives
● Build a culture of continuous learning and constructive feedback within the team geared toward futuristic learning vision
Expectations and Skills
● Bring founder’s mindset to work everyday, high ownership and drive to make a dent, high ambition
● Super high creativity and innovation driven approach to learning
● Proven Expertise in setting up and scaling Masterclasses (Cohort based live courses) and/or Project based learning pedagogy
● Proven Experience (5+ years) in managing large specialized teams
● Understanding of a social product and the category is building and complete alignment with the mission
● Hands on leadership, we don’t want managers but amazing leaders who can drive a sports team like culture by being the Captain rather than the Coach
● Fast iterations and super fast learning temperament as a leader
● Ability to handle multiple tasks, channels, diverse global team members
● Very strong in setting processes, dashboards, workflows, tracers, project management tools to keep everyone sane as we scale!
● Deep user understanding and user driven approach rather than business focused only
● To manage a team of Content Writers, Catalog Specialists, Quality Analysts,
Review & Digital Imaging Teams in ensuring Web content for product categories
are launched as per SLA's.
● To measure the quality of Content and Catalog and to perform targeted content
and Catalog corrections and to generate training sets in order to enable Catalog
improvements at scale.
● To coordinate with the Subject Matter Experts (SMEs) in area of content writing
and photography to provide technical and analytical guidance for Production floor
teams
● To develop a Quality team for Pre QC of the Brand information Sheet, Visual QC
team for QC of the images before upload and Post QC team for QC of the final
uploaded products and Initiated Quality Audit Process for Catalog & Content
Writers(Proofreading with score).
● To plan, organize and direct the work of subordinates or others, outline
procedures and instructions on work received, make time estimates on new jobs
received, check accuracy / quality of content creation / population done by others,ensuring records are maintained accurately, ensuring utilization of team is high,
mentor and train new team members.
● To coordinate with the customer support team for solving the customer queries
and complaints related to Catalog.
● Preparing daily, weekly and monthly reports and detailed analysis on product
creation and modification.
● To take care of product management wherein ensuring the products are live on
the website as and when required with the latest offers shared for marketing.
REQUIREMENTS
We are looking for leaders at all levels who have the hunger to work with some of the
smartest people, who are driven by a sense of purpose, and who wish to leave a legacy
in their respective domains and among their professional fraternity. We are not just
building apps or tech platforms, but rather building distributed ecosystems connected
through intelligent technology that can change the face of the food and grocery
consumption pipelines in India, forever, for the better.
An ideal candidate for this role is someone who has-
● To execute Technical Skills like:
a. Skills in data analysis and interpretation
b. Reasonable knowledge of aspects of Cataloguing like photography, photo
editing and content writing
● To also execute Behavioural Competencies:
a. Strong team-building skills, counselling skills and conflict management skills.
Must be able to conduct appraisals well and provide constructive feedback.
b. High operational orientation and willingness to “work on the floor” always and
solve problems immediately.
Skill Sets:
· Familiarity with commercial ad serving platforms such as OpenX, DFP, DFA etc.
· Excellent presentation and storytelling skills with PowerPoint.
· Experience with Excel/Pivot tables.
· Excellent diagnostic skills.
· Technical acumen to understand how to design campaigns that optimize the use of our tech platform.
· Superior time management and multi-tasking skills.
· Willingness to do whatever it takes to get the job done.
Job Location - Verse Innovation, Helios Business Park, 11th Floor, Wing E, Outer Ring Rd, Kadubeesanahalli, Bengaluru, Karnataka 560103
Roles and Responsibilities
A Store Manager is Responsible for all Sales & Operations of a retail store. Must be familiar with all aspects of retail operations, sales, customer relations & Technology.
- Responsible to meet sales goals.
- Create a customer service-oriented culture in the store.
- Ensure that retail merchandising is appealing to customers.
- Manage all other matters pertaining to store sales and perform additional tasks as required.
- Promote store sales through cold calling, marketing and advertisements.
- Manage inventory and Registers
- Billing & Handover
- Should have a complete knowledge of POS, reports understanding and MIS / willingness to learn.
- Crisp in money management and handover.
- Ensure all petty cash / petty cash vouchers are tallied and approved of.
Desired candidate profile:
- Graduate.
- Excellent spoken and written English and Kannada skills.
- Passion for Customer care and sales.
- Good knowledge of Pos.
- Excel skills preferred.
- Immediate availability.
Identify key metrics for business growth
Map various business processes, systems to drive key metrics
Design and implement business plans, processes to drive business growth
Set comprehensive goals for performance and growth
Oversee daily operations of the company and the work of executives (IT, Marketing,
Sales, Finance etc.), with respect to implementation of processes
Evaluate performance by analyzing and interpreting data and metrics
Write and submit reports to the CEO in all matters of importance
Requirements
Proven experience as a growth leader in identifying key metrics and underlying process
for business growth
Demonstrable competency in driving process implementation
Understanding of business functions such as HR, Finance, marketing etc.
Working knowledge of data analysis and performance/operation metrics
Working knowledge of budgeting, sales, business development, and strategic planning.
Agri Industry background is preferable
Outstanding organizational and leadership abilities
Excellent interpersonal and public speaking skills
Aptitude in decision-making and problem-solving
MBA from a Tier 1/2 University
Personal Attributes
Proven leadership ability.
Ability to set and manage priorities judiciously.
Excellent written and oral communication skills.
Excellent interpersonal skills.
Ability to articulate ideas to both technical and non-technical audiences.
Exceptionally self-motivated and directed.
Keen attention to detail.
Superior analytical, evaluative, and problem-solving abilities.
Exceptional service orientation.
Ability to motivate in a team-oriented, collaborative environment.
Selected intern's day-to-day responsibilities include:
1. Engage in market research
2. Reach out to build optimal service operations network
3. Establish operations in new geographies
4. Be the company's face on ground, maintain relations with clientele and help foster growth
Only those candidates can apply who:
- are available for full time (in-office) internship
- Identifying & management of distributors pan India and willing to travel for such business developement.
- Strong experience in FMCG industry & relationship management.
- Should be energetic, progressive & creative with excellent conflict resolution & problem solving skills.
- Planning & executing business growth (profit maximisation & driving sales).
- Should have strong financial technical s kills, analytical abilities, be able to give monthly report generation on KPI * general financial reporting.
- Develop & identify new business opportunities along with promotional & merchandising activities.
- Should be well organised & motivated with the ability to multitask and meet deadlines.
- Should have inventory managemnet skills, reducing shrinkages & ensure timely stock replenishment.
- Should be able to handle compliance process of imports & overlooking and management of supply to business partners within timeline.
- Mapping competition and benchmarking in terms of actegories, price point, etc.
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