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Title: Data Platform / Database Architect (Postgres + Kafka) — AI‑Ready Data Infrastructure
Location: Noida (Hybrid). Remote within IST±3 considered for exceptional candidates.
Employment: Full‑time
About Us
We are building a high‑throughput, audit‑friendly data platform that powers a SaaS for financial data automation and reconciliation. The stack blends OLTP (Postgres), streaming (Kafka/Debezium), and OLAP (ClickHouse/Snowflake/BigQuery), with hooks for AI use‑cases (vector search, feature store, RAG).
Role Summary
Own the end‑to‑end design and performance of our data platform—from multi‑tenant Postgres schemas to CDC pipelines and analytics stores—while laying the groundwork for AI‑powered product features.
What You’ll Do
• Design multi‑tenant Postgres schemas (partitioning, indexing, normalization, RLS), and define retention/archival strategies.
• Make Postgres fast and reliable: EXPLAIN/ANALYZE, connection pooling, vacuum/bloat control, query/index tuning, replication.
• Build event‑streaming/CDC with Kafka/Debezium (topics, partitions, schema registry), and deliver data to ClickHouse/Snowflake/BigQuery.
• Model analytics layers (star/snowflake), orchestrate jobs (Airflow/Dagster), and implement dbt‑based transformations.
• Establish observability and SLOs for data: query/queue metrics, tracing, alerting, capacity planning.
• Implement data security: encryption, masking, tokenization of PII, IAM boundaries; contribute to PCI‑like audit posture.
• Integrate AI plumbing: vector embeddings (pgvector/Milvus), basic feature‑store patterns (Feast), retrieval pipelines and metadata lineage.
• Collaborate with backend/ML/product to review designs, coach engineers, write docs/runbooks, and lead migrations.
Must‑Have Qualifications
• 6+ years building high‑scale data platforms with deep PostgreSQL experience (partitioning, advanced indexing, query planning, replication/HA).
• Hands‑on with Kafka (or equivalent) and Debezium/CDC patterns; schema registry (Avro/Protobuf) and exactly‑once/at‑least‑once tradeoffs.
• One or more analytics engines at scale: ClickHouse, Snowflake, or BigQuery, plus strong SQL.
• Python for data tooling (pydantic, SQLAlchemy, or similar); orchestration with Airflow or Dagster; transformations with dbt.
• Solid cloud experience (AWS/GCP/Azure)—networking, security groups/IAM, secrets management, cost controls.
• Pragmatic performance engineering mindset; excellent communication and documentation.
Nice‑to‑Have
• Vector/semantic search (pgvector/Milvus/Pinecone), feature store (Feast), or RAG data pipelines.
• Experience in fintech‑style domains (reconciliation, ledgers, payments) and SOX/PCI‑like controls.
• Infra‑as‑Code (Terraform), containerized services (Docker/K8s), and observability stacks (Prometheus/Grafana/OpenTelemetry).
• Exposure to Go/Java for stream processors/consumers.
• Lakehouse formats (Delta/Iceberg/Hudi).
About MyOperator
MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement
Role Summary
We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.
This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.
Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.
Responsibilities
Requirement Discovery & Stakeholder Interaction
- Join customer calls alongside Sales and Revenue teams.
- Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
- Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
- Act as the AI subject-matter expert during client discussions.
Use Case & Solution Documentation
- Convert discussions into clear, structured use case documents, including:
- Problem statement & goals.
- Current vs. proposed conversational flows.
- Chatbot conversation logic, integrations, and dependencies.
- Assumptions, limitations, and success criteria.
Customer Delivery Ownership
Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.
Prompt Engineering & Conversation Design
Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."
Testing, Debugging & Iteration
Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.
Integrations & Technical Coordination
Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.
What Success Looks Like
- Customer bots go live quickly and show high containment + high task completion with low escalation.
- You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
- Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.
Requirements (Must Have)
- 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
- Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
- Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
- Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
- Willingness to be front deployed (customer calls/visits as needed).
Good to Have (Nice to Have)
- Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects.
- Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
- Prior SaaS onboarding/delivery experience in mid-market or enterprises.
Working Style & Traits We Value
- High agency: you don’t wait for perfect specs—you create clarity and ship.
- Customer empathy + engineering discipline.
- Strong bias for iteration: deploy → learn → improve.
- Calm under ambiguity (real customer environments are chaotic by default).
About MyOperator:
MyOperator, India's leading cloud communication platform, is expanding its reach, and we're looking for a driven individual to lead our channel sales efforts.
MyOperator empowers over 12,000 businesses globally with seamless cloud telephony and WhatsApp solutions, including IVR, call management, virtual numbers, and robust CRM integrations. We are ranked #1 in India's Call + WhatsApp Matrix, helping businesses streamline communication, boost sales, and enhance customer experience. Join our ambitious team and play a pivotal role in our continued success!
Are you a results-driven and organized professional looking to take ownership of operational excellence? We are seeking an Executive - Operations and Admin to lead and strengthen our backend operations across telecom, data center, and vendor management domains. You will play a key role in optimizing resources, improving vendor performance, and driving operational strategies to support business growth.
Key Responsibilities:
- Conduct end-to-end procurement management of telecom resources, ensuring cost efficiency and service quality through strategic vendor partnerships.
- Manage data center operations by coordinating resource procurement, monitoring performance, and recommending improvements for scalability and resilience.
- Develop and implement vendor management strategies, including vendor evaluation, negotiation, onboarding, and performance review frameworks.
- Oversee and enhance technical troubleshooting processes related to assets and server infrastructure, ensuring minimal downtime and proactive maintenance planning.
- Handle and analyze internal and external operational queries received via the ticketing system, identify recurring issues, and propose process improvements.
- Streamline day-to-day administrative operations, propose SOPs, and ensure adherence to organizational standards for operational excellence.
- Support management in operational planning, vendor audits, and cost optimization initiatives.
- Collaborate with cross-functional teams to forecast operational requirements and align resource planning with organizational goals.
- Collect, organize, and prepare data from various internal and external sources based on requirements shared by the Management. Support decision-making through accurate data reporting and preparing dashboards.
Preferred Skills:
- Strong vendor management and negotiation skills.
- Ability to design and optimize operational workflows.
- Analytical mindset with a focus on process improvement.
- Technical knowledge of telecom and data center infrastructure.
- Proficiency in ticketing and reporting tools.
Skills:
- Strong oral and written communication.
- Proficiency in MS Office (Excel, Word, PowerPoint).
- Working knowledge of Google Data Studio, AWS QuickSight, or similar tools.
- Analytical mindset with ability to handle operational data.
- Vendor management and resource planning skills.
- Excellent networking, interpersonal, and resource management skills.
Experience: 3-5 year in backend operations.
Location Requirement: Candidates must be from Delhi/NCR only.
Work Environment:
- Work-from-office only, based in Noida, Sector 2.
- Willing to work flexible hours and roster-based timings (including Sundays).
- 6-day workweek.
- Availability to travel to data centers in different cities of India as needed.
Benefits
- Growth Opportunity: Strong potential for elevation to higher responsibilities, subject to performance.
- Work Benefits: Laptop and mobile reimbursements.
Your responsibilities will include:
Designing, implementing and maintaining Java-based applications
Contributing in all phases of the development lifecycle
Writing testable, scalable and efficient code
Test and debug new applications and updates
Maintain up to date code documentation
Participating in code reviews
Key Requirement:
- You have prior experience in Core Java.
- Strong knowledge of Java Application Frameworks
- Hands-on experience working in SQL
Required Skills: Advanced Flutter & Dart Expertise, Scalable Mobile Architecture Design, Performance Optimization & Profiling, OTT & Media App Engineering, Code Quality, Leadership & Cross-Functional Collaboration
Criteria:
- 6+ years of total software development experience with minimum 3+ years in Flutter
- Product-based company experience is mandatory (B2C scale preferred)
- Proven ability to own end-to-end Flutter mobile architecture for high-scale apps
- Strong expertise in Dart, Flutter SDK internals, and advanced state management (Bloc / Riverpod / Provider)
- Hands-on experience with platform channels and native integrations (Android & iOS)
- Deep knowledge of performance optimization: app startup time, FPS, memory leaks, widget rebuilds, rendering pipeline
- Experience with profiling tools (Dart DevTools, Android Profiler, Xcode Instruments)
- Strong skills in offline-first architecture, caching layers, and API integrations
- Ability to optimize video playback, downloads, DRM, and OTT workflows
- Strong command of clean code, SOLID principles, and scalable mobile system design
- Experience reviewing code and mentoring engineers (Senior IC role)
Description
Role Overview
We are looking for an experienced Flutter SDE III who can take complete ownership of architecture, performance optimization, and app scalability for our OTT mobile applications. This is a senior individual contributor role requiring deep technical expertise and the ability to influence design decisions at a product level.
Key Responsibilities
1. Architecture & Design (High-Impact IC Role)
• Own the end-to-end architecture of company’s Flutter mobile applications.
• Design scalable, modular, testable app ecosystems aligned with OTT-specific performance constraints.
• Lead decisions around state management, navigation hierarchy, API structure, offline capabilities, and security.
2. Performance & Device Optimization
• Diagnose and resolve mobile performance bottlenecks, including:
o App startup time, FPS drops, memory leaks.
o Heating issues, over-rendering, and expensive widget rebuilds.
o Battery optimization, efficient network calls, caching strategy.
• Run in-depth profiling using tools like Dart DevTools, Android Profiler, and Xcode Instruments.
3. OTT-Specific Engineering
• Optimize video playback workflows for low-latency streaming.
• Implement efficient background processes for downloads, DRM, content sync, and push notifications.
4. Product & User Experience Ownership
• Collaborate closely with Product, Backend, and Video Engineering teams.
• Convert business/product requirements into high-performance technical solutions.
• Ensure UI/UX consistency across platforms while maintaining performance budgets.
5. Code Quality & Leadership
• Write clean, extensible, and maintainable code with strong adherence to SOLID and reactive programming principles.
• Review code for mid-level and junior engineers; act as a mentor across teams.
• Establish engineering standards, internal frameworks, and reusable components for long-term scalability.
Required Skills & Experience
Technical Must-Haves
• 6+ years of total experience with 3+ years in Flutter for large-scale products.
• Mandatory product-based company background (B2C scale preferred).
• Strong expertise in:
o Dart, Flutter SDK internals
o Bloc, Riverpod, Provider, or other state management approaches
o Custom animations, rendering pipeline, shader-based optimization
o Platform channels (Android/iOS) and native integrations
o API integration, caching layers, offline-first architecture
• Strong understanding of mobile system design, scalable architecture, and low-level performance engineering.
Good to Have
• Experience with video streaming apps, OTT platforms, or media-heavy applications.
• Understanding of analytics frameworks (Firebase, Segment, Mixpanel).
• Exposure to CI/CD pipelines, automated testing, and fastlane.
Personality & Mindset
• Product thinking, not just feature-building.
• Ownership-driven with strong ability to take strategic technical decisions.
• Comfortable working in a fast-paced 0→1 and scale-up environment.
Why Join company?
• Work on a high-growth OTT app with millions of users.
• Opportunity to own the core mobile experience end-to-end.
• Build impact-heavy features at scale with a lean, highly skilled engineering team.
Position: SFCC developer
Experience – 6-10 Years (Relevant experience with SFCC should be at least 2 years)
Location: Gurgaon
Key Deliverables (Essential functions & Responsibilities of the Job):
- Create, Manage & enhance the applications landscape in the areas of eComm & digital function. Work with IT Leader for application in digital & eComm application instances (with dependencies from global demandware/SFCC platform + JV partner + OCAPI) and integrations for the same in India eComm landscape.
- Establish and maintain IT governance structure with eComm & other process owners to manage site IT operations, resolve issues and prioritize enhancement requests in support of strategic direction after the platform is live.
- Ensure that the systems under the responsibilities meet the SLAs and are stable and serves the purpose in minimal costs.
- Contribute to eComm IT strategy by managing staff; researching and implementing technological strategic solutions.
- Identify and steer eComm & digital demands in a timely and comprehensive manner and ensure business requirements are clearly articulated and documented.
- Leverage, recommend and implement solutions & enhancements whenever deemed fit and provide training to relevant teams where necessary.
- Ensure business requirements are clearly articulated in functional specification documentation, including Requests for Change (RFC), project charter, capital requests, new application discovery phase requirements and feedback on existing Market / HQ application gap assessments.
- Accountable for project delivery of applications or technology in time & budgets.
- Manage personnel and outside contractor(s) as required.
- Establish budget with user approval and monitor actual charges in line with work performed. Accountable to operate within annual budget.
- Where required, to provide leadership, welfare and coaching to your team.
Key Relationships:
- Internal business customers in eComm & digital.
- Global IT Vendor, market and global (HQ) colleagues, Local vendor partners
- Internal staff - direct reports (where applicable)
- IT vendors, contractors (where applicable)
Knowledge Skills and Abilities:
- This eComm & digital manager will employ interpersonal and organizational skill sets and must have the ability to work both independently with limited oversight and collaboratively across multiple projects. S/he must be highly motivated. This Manager must have facilitative capacities for clear and timely communication to support collaborative enterprises among distinct units.
- Proven business process analysis skills - ability to define problems, collect data, establish facts, document findings, draw valid conclusions and propose solutions.
- Strong understanding of leading eComm solutions including SF commerce Cloud, Hybris, Java & integrations framework, Process modelling & process management of eComm store operations & other digital areas. Technical & process aspects of eComm store front + DC inventory management, order management system (Sterling or any other OMS) & various integration aspects of various applications in overall eComm architecture.
- Knowledge of the application deployment life cycle with strong analytical, systems and structured analysis, and social skills and with the ability to view issues and requirements from a business perspective.
- Ability to manage and lead effectively in a team environment, coordinating multiple tasks in parallel. Very strong on technical project management & solution architecture skills & ITIL trained.
- Very strong team skills and experience in waterfall, iterative and agile methodology. Person should be well versed in working in scrum team and trained in cloud tech.
- This individual must be highly focused and one who can motivate multiple teams to maintain progress toward project milestones while anticipating potential barriers and suggesting creative solutions.
- Ability to effectively interact with all levels of business via phone, written communication and in person.
- Management and leadership skills.
Responsibilities
- Writing code for both the front end and the back end using MERN stack [MongoDB, Express.js, React.js and Node. js]
- Creating RESTful API with Node.js
- Maintaining all the required documents for your project.
- Constantly coming up with new ideas and also implementing them to improve the app’s performance.
- Writing code for the app logic as well as the business logic using Reducers, Actions and Redux framework.
- Create Unit and Integration tests to ensure the quality of code
Skills
- At iDC, we value your skills more than your background and some certificates. Attempting the assignment will be your door to the opportunity.
- Knowledge of the database and familiarity with the schema design in NoSQL (i.e MongoDB)
- A good understanding of the Software Development Lifecycle
- Knowledge of API design and development using REST
- Good understanding of object-oriented programming(OOP) and OOP patterns.
- Again, You don’t have to know it all in-depth but you should know how to dig the internet for finding the solutions.
- Experience in Digital Marketing with a specific focus on Google Ads
- Manage and scale e-commerce campaigns of big brands globally Google Ads certified (preferred)
- Working Proficiency with Google Ads, Google Ads Editor, Google Merchant center
- Working knowledge of various campaign types like Google Search, Google Display, Shopping, and YouTube Ads
- Advanced knowledge of Microsoft excel
- Strategise SEM campaigns and align it against the whole digital marketing strategy Understanding and implementation of funnel approach - measurement of events like add to cart, checkout, etc on websites and also building audiences related to these events
- Tracking and setup of all events through Google Tag Manager
- Analyze data from various other sources (like Google Analytics, Hotjar, etc) and find insights and on how to grow faster
- Creative inputs and AB Testing - strategise on creatives and map them to relevant audiences, test different versions and formats to continually optimize campaigns
- Find new opportunities to grow revenue and sales.
-Proficient understanding of web markup, including HTML5, CSS3
-Knowledge of JS based build tools like Grunt, Gulp, and Bower
-Knowledge of Unit Testing with Jest
-Exposure in SEO, Web Service integration, asynchronous request handling, partial page update etc.
-Exposure to Node.js would be an added advantage
-Knowledge of different process tools like Git, SVN, Jenkins etc.
DESIRED SKILLS:
-Strong experience in Responsive Design, React JS
-Understanding of Native and Cross Platform mobile applications and user experience best practices
-Exposure to Node.js, Angular and React Native would be an added advantage




