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Job Title : Senior Salesforce Marketing Cloud Developer

Experience : 5–8 years

Location : Bangalore (On-site)

Notice Period : Immediate to 15 Days Only

Job Description :

We are looking for a skilled Senior Salesforce Marketing Cloud Developer with 5 to 8 years of hands-on experience.

The ideal candidate will be responsible for designing and implementing personalized marketing journeys, automation workflows, and multi-channel campaigns using Salesforce Marketing Cloud (SFMC).

This role requires strong expertise in APIs, scripting, and data handling to build scalable, personalized customer experiences.

Must-Have Skills :

• Salesforce Marketing Cloud (Automation Studio, Journey Builder, Email Studio, Mobile Studio)
• API Integration
• Strong SQL skills
• AMPscript & JavaScript

Good-to-Have Skills :

• HTML & CSS
• Interaction Studio / Marketing Cloud Personalization

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

As a Principal Engineer / Architect you will be responsible for creating a technical strategy and coordinating the designs for meeting the needs of Toast’s largest restaurant brands. You will partner with Product Managers to develop the technology roadmap that enables enterprise customers to leverage the power of Toast. You will also work closely with technical leaders and implementation teams across the organization to deliver robust, scalable solutions with integrations to customers’ external systems.

As the engineering leader on the Pricing & Funds Management team, you will be responsible for evolving our Funds Management platform (processing >$150B in annual GPV) to meet Toast’s growing needs across the world by both delivering best-in-class customer facing Fintech products and foundational capabilities that enable partner teams to accelerate their products time-to-market & scale.

If you’re a technical leader or a solutions architect, experienced with enterprise SaaS, passionate about customer value, and a great collaborator, read on! 

About this roll*:

• Design mission critical platform components at scale to ensure Toast’s Funds Management platform accurately distributes funds to beneficial party in a timely manner
• Develop an expert understanding of Toast’s payments processing platform & adjacent products to enable funds flows across Toast’s financial product suite in a seamless manner
• Document solution design, write & review code, test and rollout solutions to production, capturing & actioning customer feedback to iteratively enhance customer experience
• Collaborate with peers to optimise for solution design performance, flexibility and scalable, including enablement of multi-product & engineering teams on a common framework & platform
• Partner with UX, Product Management, QA and adjacent engineering teams to build best-in-class solutions in a complex and fast-moving environment
• Champion best practices such as quality integration and unit testing

Do you have the right ingredients*?

• Strong technologist with 12+ years experience defining and implementing high scale SaaS solutions. Experience with a broad set of technologies that includes those used at Toast - tiered web applications, microservices, API design patterns, Java, Kotlin and data analytics
• Experience with integration design patterns across high-scale Fintech platforms
• Strong interpersonal skills and a proven track record of building partnerships across engineering, product, customer success, and other stakeholders.
• Experience shipping iterative value using agile or lean software delivery methods. 
• Experience of tackling complex and ambiguous problems, communicate clearly with others to solve the problem, and share knowledge to help the whole team succeed 
• Experience building payments & Fintech products, with at least 10+ years in the payments industry

Our Tech Stack

Toast’s products run on a stack that ranges from guest and restaurant-facing Android tablets to backend services in Java to internal, guest-facing and restaurant-facing web apps. Our backend services follow a microservice architecture written using Java 8 and DropWizard; we use AWS extensively, ranging from S3 to RDS to Lambda. We have our own platform for dealing with user management, service elevations and robust load balancing. Toast stores data in a set of sharded Postgres databases and utilizes Apache Spark for large scale data workloads including query and batch processing. The front-end is built primarily using React and ES6. The main Toast POS application is an Android application written in Java and Kotlin. For data between tablets and our cloud platform we operate RabbitMQ clusters as well as direct tablet communication to the back end.

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community.

The Role

We are looking for a motivated and well-spoken inside sales representative to join our sales team. The inside sales representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.

Key Responsibilities

• Contact prospective customers through cold calling and emails.
• Follow up on data and leads developed by the sales team.
• Provide support to the marketing team by inviting prospective customers for promotional events.
• Address customer needs and requirements.
• Transfer qualified leads to experienced sales professionals.
• Identify key prospects for sales and develop interests.
• Record and expand your lead database for cold calling and emails.
• Conduct remote demos of our products.
• Follow up diligently on any leads showing interest
• Direct email marketing to key clients and prospects
• Conduct client or market surveys to obtain information about potential leads
• Participate in the preparation of proposals and / or sales presentations
• Develop a strong knowledge of the company’s products and services in order to facilitate the sales process

Key skills and experience required

• Minimum Bachelor’s Degree or equivalent.
• Excellent communication skills.
• Ability to engage in conversations and make accurate judgments.
•  Proficiency in all Microsoft office applications and customer relationship management (CRM) software.
•  Strong analytical and problem-solving skills.
• Excellent negotiation and consultative sales skills.
• Exceptional customer service skills.
• Strong project and time management skills
•  Experience working with Western companies (preferred)

Team Leader job description

We are looking for an experienced, self-driven and motivated Team Leader to join our team!  As our Team Leader, you will be responsible for supervising, overseeing, leading, managing, rewarding, and motivating.

Team Leader duties and responsibilities

• Set clear team goals and KPIs
• Delegate tasks and set sales target
• Oversee day-to-day teams' operation and performance
• Do regular performance evaluation
• Create a healthy and motivating work environment and atmosphere
• Communicate with teams about their performance
• Monitor team performance and report on metrics
• Motivate team members
• Discover training needs and provide coaching
• Listen to team members’ feedback and resolve any issues or conflicts
• Plan and organize team-building activities

Team Leader requirements

• 2 years of experience as a Team Leader or similar role
• In-depth knowledge of performance metrics
• Good PC skills, especially MS Excel
• Experience with organizing training programs
• Sense of ownership and pride in your performance and its impact on the company’s success
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

Note:

1) Preferably should have handled telesales team in banking sector( Loans,Credit card etc) but not mandate

2) At Least 1 year experience in the same field.

EXPERTISE AND QUALIFICATIONS

• 14+ years of experience in Software Engineering with at least 6+ years as a Lead Enterprise Architect preferably in a software product company
• High technical credibility - ability to lead technical brainstorming, take decisions and push for the best solution to a problem
• Experience in architecting Microservices based E2E Enterprise Applications
• Experience in UI technologies such as Angular, Node.js or Fullstack technology is desirable
• Experience with NoSQL technologies (MongoDB, Neo4j etc.)
• Elastic Search, Kibana, ELK, Logstash.
• Good understanding of Kafka, Redis, ActiveMQ, RabbitMQ, Solr etc.
• Exposure in SaaS cloud-based platform.
• Experience on Docker, Kubernetes etc.
• Experience in planning, designing, developing and delivering Enterprise Software using Agile Methodology
• Key Programming Skills: Java, J2EE with cutting edge technologies
• Hands-on technical leadership with proven ability to recruit and mentor high performance talents including Architects, Technical Leads, Developers
• Excellent team building, mentoring and coaching skills are a must-have
• A proven track record of consistently setting and achieving high standards

Five Reasons Why You Should Join Zycus

1. Cloud Product Company: We are a Cloud SaaS Company, and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS and we are developing our mobile apps using React.

2. A Market Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites.

3. Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization

4. Get a Global Exposure: You get to work and deal with our global customers.

5. Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features.

About Us

Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.

Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-

to-use user interface ensures high adoption and value across the organization.

Start your #CognitiveProcurement journey with us, as you are #MeantforMore

• Design, plan and control the implementation of business solutions requests/demands.
• Execution of best practices, design, and codification, guiding the rest of the team in accordance with it.
• Gather the requirements and specifications to understand the client requirements in a detailed manner and translate the same into system requirements
• Drive complex technical projects from planning through execution
• Perform code review and manage technical debt
• Handling release deployments and production issues
• Coordinate stress tests, stability evaluations, and support for the concurrent processing of specific solutions
• Participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews

• Degree in Informatics Engineering, Computer Science, or in similar areas
• Minimum of 5+ years’ work experience in the similar roles
• Expert knowledge in developing cloud-based applications with Java, Spring Boot, Spring Rest, SpringJPA, and Spring Cloud
• Strong understanding of Azure Data Services
• Strong working knowledge of SQL Server, SQL Azure Database, No SQL, Data Modeling, Azure AD, ADFS, Identity & Access Management.
• Hands-on experience in ThingWorx platform (Application development, Mashups creation, Installation of ThingWorx and ThingWorx components)
• Strong knowledge of IoT Platform
• Development experience in Microservices Architectures best practices and, Docker, Kubernetes
• Experience designing /maintaining/tuning high-performance code to ensure optimal performance
• Strong knowledge of web security practice
• Experience working in Agile Development
• Knowledge about Google CloudPlatform and Kubernetes
• Good understanding of Git, source control procedures, and feature branching
• Fluent in English - written and spoken (mandatory)

The primary responsibilities include:

• Responsible for the overall software development lifecycle.
• Management and execution against project plans and delivery commitments
• Drive effective, mature Agile practices and continuous execution improvements within your teams.
• Manage stakeholder planning and communications ensuring key outcomes
• Recruit, coach, and mentor the best engineering and management talent
• Build, coach, and manage a strong team of engineers that set the standard and can up-level the overall talent of the extended organization.
• Provide a strong understanding of native mobile developer platforms and bring broad thought leadership to the next generation mobile developer experience.
• Anticipate and aggressively remove obstacles that slow down or prevent products and programs from delivering on product and program objectives.
• Balance urgent and effective action, commitment to excellence, and taking the initiative to resolve problems; holds internal stakeholders accountable where appropriate.

REQUIRED

• 8+ years of industry experience with 2+ years of senior leadership experience.
• Solid track record of over-achieving engineering and platform delivery and scaling targets in high volume, innovative and fast-paced high-pressure environment; proven results in delivery on platform product.
• Deep understanding of one or more of Java/Python/Scala. Ability to understand and critique the core library/language constructs with skilled knowledge on UI technologies like Angular 2+, React, D3.JS
• Working experience with Agile methodologies and durable team concepts.
• Knowledge in DevOps practices and tools.
• Knowledge in Cloud Technologies, CI/CD, Jenkins, Testing methodologies is preferred.
• Experience in server-side services using ElasticSearch, Kafka
• A strong track record of project delivery for large, cross-functional, projects and bringing in and growing engineering talent
• Excellent written and verbal communication skills with the ability to present complex technical information clearly and concisely to a variety of audiences.

Candidates should have worked with Startups (IT Product Firms)

Should be from B2C Firms/Product/SaaS Firms

Key Skills: Python, Golang, Java, Distributed Systems, Cloud, Microservices Architecture, MVC, Design Patterns, Data Structure, Algorithms

Your Experience Across The Years in the Roles You’ve Played

• 6+ years of technology experience (at least 2 years in direct engineering management)
• Managing a 5-15 member engineering team in an agile product org
• Track record of collaborative working with multiple stakeholders
• Planning and analysis with effective communication skills

You’ll Be Improving & Responsible For

• Our products engineering team that works on initiatives fuelling the growth of our recent health retail insurance products
• Collaboration across cross-functional stakeholders to ensure delivery timelines are met
• Implementing product engineering best practices, and evangelizing them within the org
• Engineering management with a strong sense of ownership
• Problem solving with a clear and analytical approach and organized work habits
• Technological innovation in agile product engineering scenarios
• Product and business management principles and metrics