sailpoint IDN Developer

We are looking for an experienced SailPoint IdentityIQ (IIQ) Technical Team Lead to lead a team responsible for Service Requests (SR), Incident Requests (IR), application onboarding, production support, and operational stability and drive improvements. The candidate should be technically hands-on, capable of troubleshooting complex IIQ issues, driving operational excellence, and ensuring adherence to SOPs and SLAs.

Key Responsibilities

Lead and provide technical direction to the SailPoint IIQ Operations team handling SRs, IRs, onboarding and production support.

Provide hands-on technical troubleshooting for SailPoint IIQ workflows, provisioning, certifications, connectors, aggregation and application issues.

Own resolution of complex/escalated incidents and act as the technical point of contact for stakeholders.

Drive application onboarding activities, including requirements analysis, connector configuration, testing and production implementation.

Ensure SOP, SLA and operational compliance, with strong focus on reducing repeat incidents and operational gaps.

Review team deliverables, identify quality issues and implement corrective/preventive actions.

Mentor junior engineers and build technical capability within the team.

Identify opportunities for automation, process improvement and proactive monitoring to improve operational efficiency.

Collaborate with Engineering, BA, Testing and client/stakeholder teams for issue resolution and onboarding activities.

Provide operational metrics, risks, trends and improvement plans to leadership.

Required Skills

Strong hands-on experience in SailPoint IdentityIQ.

Strong knowledge of IIQ architecture, workflows, provisioning, aggregation, certifications, roles and connectors.

Experience with application onboarding and production support in an enterprise IAM environment.

Strong troubleshooting and debugging skills across IIQ and connected applications.

Good understanding of Java, SQL, XML, BeanShell/IdentityIQ scripting and integration concepts.

Experience handling P1/P2 incidents, escalations and production-critical issues.

Strong understanding of ITIL/SOP-driven operations and SLA management.

Proven experience leading/mentoring technical teams.

Strong communication and stakeholder-management skills.

Preferred

SailPoint IIQ certification.

Experience with REST APIs, Active Directory, LDAP, databases and common enterprise connectors.

Experience driving automation and operational transformation.

Key Differentiator:

This is a hands-on Technical Team Lead role. The candidate must be capable of independently troubleshooting complex SailPoint IIQ issues while leading the team and driving operational excellence.

Job Title: Technical Consultant – Netskope & SSE (L3 Engineer)

Company: Inflow Technologies

Location: Bangalore (Work From Office, 5 days/week)

About Inflow Technologies:

Inflow Technologies, founded in 2005 and headquartered in Bangalore, is a leading value-added IT infrastructure distributor across Networking, Cybersecurity, Unified Communications, AIDC, Surveillance, Server, Storage, and Software. With 20+ locations across India/South Asia and a 120+ member certified technical team, Inflow supports channel partners through the full solution sales cycle. Annual run-rate revenue: USD 700+ Million.

Position Overview:

We're looking for an experienced Technical Consultant (L3 Engineer) specializing in Netskope and Security Service Edge (SSE) technologies. You'll own end-to-end architecture, design, deployment, and optimization of cloud security solutions — acting as a trusted advisor who translates business requirements into secure, scalable technical architectures, and resolves advanced issues through root cause analysis.

Key Responsibilities:

Implementation & Deployment

• Deploy Netskope CASB (API + Proxy), SWG, DLP (Email/Web/Network), ZTNA (Private Access), NPA, and Prime Advantage package
• Configure traffic steering (Client, GRE, IPsec), policy rules (DLP, URL filtering, access control), and dashboard fine-tuning
• Perform agent rollout across Windows, Mac, and Mobile

Architecture & Design

• Design a secure access architecture for remote users, branch offices, and cloud workloads
• Integrate with identity providers (Azure AD, Okta) and existing security stack (Firewall, Proxy, SIEM)
• Integrate Netskope with SIEM (Splunk, QRadar), EDR tools, and email security
• Configure SSO/SAML authentication

Required Qualifications:

• Bachelor's degree in IT/CS or related field
• 6–8 years of experience (L3 level)
• Preferred certifications: Netskope Certified Cloud Security Architect (NCSA), NSK 100/200/300, CCNA/Security+ (good to have)

Interview Process: 2 rounds (Virtual) + Final round (Face-to-Face)

ServiceNow USEM Technical Consultant -(Offshore) Contract Role

· Location- Remote

· Contract- 6 months

Job Description

Position Description:  

The ServiceNow USEM (SecOps) Technical Consultant (Security Operations) is responsible to lead the design, development, and implementation of security operations (SecOps) solutions on the ServiceNow platform. This role is responsible for integrating security workflows, enhancing automation, and optimizing security response processes to ensure robust cybersecurity operations. 

Primary Responsibilities: 

Design, configure, and implement ServiceNow GRC/IRM modules, focusing on Policy, Compliance, and Risk Management frameworks. Develop custom solutions utilizing Flow Designer, Business Rules, Client Scripts, UI Actions, UI Policies, and Script Includes.

Configure Service Portal/Employee Center components, Service Catalog record producers, notifications, inbound email actions, and email-actionable approvals.

Manage Access Control Lists (ACLs) and role-based access designs alongside SLA definitions and task-based SLA behaviors.

Handle update set management and oversee code promotion across development, test, and production instances.

Requirements

Qualifications: 

· 5+ years hands-on ServiceNow development experience, with demonstrable delivery on client-facing implementation projects

· 2+ years working directly in ServiceNow GRC/IRM, specifically Policy and Compliance Management and/or Risk Management. Candidates whose GRC exposure is limited to a single mod

· Demonstrated experience with Flow Designer, business rules, client scripts, UI Actions, UI Policies, and script includes

· Experience configuring notifications and inbound email actions, including email-actionable approvals

· Experience with ACL configuration and understanding of role-based access design

· Experience with SLA definitions and task-based SLA behavior

· Experience with Service Catalog record producers and Employee Center / Service Portal configuration

· Proficiency with update set management and promotion across development, test, and production instances

· ServiceNow Certified System Administrator (CSA) required CIS Advanced Risk preferred 

· Work Experience: 5+ years

· Industry: Technology