hr recruiter

Hiring Telesales Executive for B2C sales

Should have excellent communication skills in English.

Immediate joiners required

At least 1-2 years of tele sales experience is required

Salary:- 15-20k+Incentives

Job Description

Wissen Technology is seeking an experienced C# .NET Developer to build and maintain applications related to streaming market data. This role involves developing message-based C#/.NET applications to process, normalize, and summarize large volumes of market data efficiently. The candidate should have a strong foundation in Microsoft .NET technologies and experience working with message-driven, event-based architecture. Knowledge of capital markets and equity market data is highly desirable.

Responsibilities

• Design, develop, and maintain message-based C#/.NET applications for processing real-time and batch market data feeds.
• Build robust routines to download and process data from AWS S3 buckets on a frequent schedule.
• Implement daily data summarization and data normalization routines.
• Collaborate with business analysts, data providers, and other developers to deliver high-quality, scalable market data solutions.
• Troubleshoot and optimize market data pipelines to ensure low latency and high reliability.
• Contribute to documentation, code reviews, and team knowledge sharing.
• 
  

Required Skills and Experience

• 5+ years of professional experience programming in C# and Microsoft .NET framework.
• Strong understanding of message-based and real-time programming architectures.
• Experience working with AWS services, specifically S3, for data retrieval and processing.
• Experience with SQL and Microsoft SQL Server.
• Familiarity with Equity market data, FX, Futures & Options, and capital markets concepts.
• Excellent interpersonal and communication skills.
• Highly motivated, curious, and analytical mindset with the ability to work well both independently and in a team environment.

Job Title: Customer Support Executive

Location: Bangalore, India

Elocity is a cleantech start-up striving to make the world a better place through technology innovations. We are building a global infrastructure for making the transition to electric vehicles viable, affordable, and sustainable by working closely with the utilities, governments, and public.

Headquartered out of Canada, we are a team of highly specialized domain experts and problem solvers enabling utilities, public and private sector entities to successfully manage the demands of electric vehicle charging and its infrastructure needs to pave the way for electromobility in future.

To know more visit https://elocitytech.com/

Responsibilities:

Develop a deep understanding of the company's products and services to provide accurate and comprehensive support to customers.

Utilize your excellent product knowledge to effectively assist customers and address their queries and concerns.

Handle customer phone calls, ensuring professional and courteous communication.

Direct calls to the appropriate department for more complex query resolution, ensuring a seamless customer experience.

Proactively gather feedback from customers to identify areas of improvement and relay it to the relevant teams within the organization.

Establish and maintain positive relationships with clients and customers, both in person and over the phone.

Excel at handling customer inquiries, resolving complaints, and ensuring prompt and satisfactory resolution.

Utilize your strong communication skills to effectively convey information and provide clear instructions to customers.

Demonstrate proficiency in working with Excel workbooks for efficient data management and reporting.

Strive for continuous improvement in customer support processes and contribute to enhancing the overall customer experience.

Qualifications:

Proven experience in a customer support or related role, preferably in a fast-paced environment.

Excellent product knowledge and the ability to quickly grasp and understand complex concepts.

Strong communication skills, both verbal and written, with the ability to articulate information clearly and concisely.

Proficiency in handling customer inquiries and resolving issues in a professional and timely manner.

Ability to build rapport with customers and establish trust and credibility.

Proficiency in working with Excel workbooks for data management and reporting purposes.

Exceptional problem-solving and analytical skills, with the ability to think on your feet and provide effective solutions.

Good organizational skills and attention to detail.

Ability to work well under pressure and in a team-oriented environment.

QA Automation

Key Requirements:

● Hands-on experience with automated testing tools like Selenium

● Previous experience working as a QA Automation Engineer.

● Strong knowledge of software QA methodologies, tools and processes

● Experience in writing clear, concise and comprehensive test plans and test cases

● Advanced programming skills including automation systems and databases.

● Familiarity with programming script languages including Java.

● Experience with performance and/or security testing is a plus

● Detailed knowledge of application functions, bug fixing, and testing protocols.

● Good written and verbal communication skills.

Key Responsibilities

● Review requirements, specifications and technical design documents to provide timely

and meaningful feedback

● Identifying software application weaknesses and target areas.

● Create detailed, comprehensive and well-structured test plans and test cases

● Estimate, prioritize, plan and coordinate testing activities

● Identify, record, document thoroughly and track bugs

● Develop and apply testing processes for new and existing products to meet client

needs

● Liaise with internal teams (e.g. developers and product managers) to identify system

requirements

● Monitor debugging process results

● Stay up-to-date with new testing tools and test strategies

• This role sits within the project management vertical of the organization. It will support the project delivery and execution of project tasks related to clients and is expected to bring an understanding of the importance of data in value creation and process efficiency, alongside demonstrated success working as part of a team. 
• Assumes responsibility for maintaining documentary support of projects and delivery of assigned project tasks. Supports ongoing administrative and compliance activities in the team, identifying issues and proposing solutions. 

• The position is very hands-on and requires an energetic self-starter and innovative team player, comfortable with an agile way of project delivery. Willingness to undertake varied tasks, apply thought processes to data management and process improvement, share ideas, and work resolution of issues with customers and internal teams. 
• This role must develop strong working relationships with the development team for product support.

• Execute the delivery of customer project tasks, processes, and solutions, especially within the SAP IAM/ASPM platform, including maintaining a project office and status reporting using MS office & internal project management tools up to intermediate skill level with MS Excel, PowerPoint, and MS Word 
• Utilize Excel and database skills to execute project tasks involving data mining and normalization for agile delivery 

• Demonstrate technical aptitude to execute project activities 
• Provide resolution to client’s support tickets through customer interaction and communication 
• Interact with customers through defined communication channels for any information 
• Create and edit customer Power BI reports as per the client’s business needs 
• Support development of training material as per the requirements 

• Testing AsInt’s applications with the support of the development team 
• Document management and versioning for up-to-date documentation 
• Have the desire and ability to work in a fast-paced agile project delivery environment 

• 2 to 5 years of strong project management experience, preferably in SAP product implementation. 

• BE or B. Tech degree with a minimum of 2 years of professional project delivery experience 
• Advanced Excel skills for data mining and normalization. Must be able to write excel formulas and VBA Macros, create graphs and visualizations 
• Power BI intermediate level proficiency – Create basic visualization as an end user 
• MS Access for data management 
• Excellent communication (Good Verbal, Written, and Presentation) and soft skills for client interaction 

• Basic SQL query 
• Application Testing from an end user perspective to create test scenarios 
• Working in Agile Methodology

GOOD TO HAVE 

• SAP Intelligent Asset Management product basic hands-on as an end-user 

• Basic Asset Management understanding 

• Leading sales demonstrations, following up with the prospect throughout the cycle via multiple mediums including email & phone calls and bringing to closure
• Staying in touch with the prospect to understand their requirements and feedback, and acting accordingly
• Playing a critical role in planning the sales and operations functions to ensure the business goals are entirely aligned
• Helping make data-driven decisions and recommendations for improving the sales funnel and process
• Monitoring daily operations and addressing potential issues when they arise
• Phone calling, both cold calls initially to follow-up calls where necessary (even though maximum communication will be written)

Desired Candidate Profile

• Minimum 3 years of experience in a similar role is mandatory
• Prior experience of working in B2B Enterprise software sales is preferred
• Previous experience of dealing with enterprises or small businesses and not just selling to consumers
• Resourcefulness to come up with new ideas to re-engage dormant leads
• Exceptional communication skills, both written and verbal
• Flexibility to work until 3 am IST to support US time-zone
• Ability to make smart use of digital tools to organise data, manage CRM, automate parts of the task
• Eagerness to build a career in Sales/ Business Development    
• Open to work in US/Night shift  

• Explain specific services to consumers.
• Explain different customizable features.
• Represent and promote the organization with services at in-home product presentations, showrooms as required.
• Determine seasonal trends and adjust as needed.

We are hiring for the position "Intern-Inside Sales" in our organization. We need someone who is young and enthusiastic, creative and think out of box, ready to work in start-up culture and should have passion to build efficiency into the system.

The "Inside Sales Intern" would be part of the B2C function and work as a Sales Support Executive. He/she would drive the new customer acquisition, customer relationship, management, operations & reporting. He/she is responsible for generating new prospects by interacting with existing and prospective customers to garner their interest and convert them into qualified leads.

Key Responsibility Areas:

• Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Contact the consumers from the given database and promote the product.
• Understand the customer requirement thoroughly and pitch LearnCab product/service accordingly.
• Meet the daily/weekly/monthly and quarterly targets.

Requirement:

• Degree/Master Degree holders in any discipline with good fluency in English.
• Responsible for making Service Calls, Sales Calls (Cold Calling), Lead Generation Activity, etc.
• This internship program is for a period of 3 months.
• If we find the intern is passionate and good during his/her engagement with us in 3 months, they will be absorbed for Inside Sales team as permanent on-roll employee.
• The intern’s overall performance would be gauged over 3 months engagement with us and if we find he/she is moderate/acceptable but not satisfactory, may continue their internship for further 3 months with mutual agreement.
• The intern not meeting the organisational demands would not be absorbed on full-time roll, however will be provided an experience certificate on completion of internship for the respective engaged months with us.
• The engaged intern would be provided stipend and internship certificate at the end of the successful internship program completion with us.
• The intern must use their personal Laptop and Phone for the work (SIM Card would be provided).
• Willing to explore the E-learning space/ EdTech industry.
• Excellent verbal and written communications skills.
• Strong listening and presentation skills.
• Demonstrate ability to learn & adapt.
• Willing to join us on immediate basis.

Stipend: Paid Internship

Work timings: Standard Corporate Working hours

Job Location:

Nagarbhavi, Bengaluru (Currently WFH)