customer care job

Responsibilities:

● Promote and sell our products to new and existing customers through effective sales techniques, presentations, and demonstrations.

● Build and maintain strong relationships with clients, understanding their business requirements, and providing solutions to meet their needs.

● Achieve sales targets and objectives by proactively prospecting and closing sales deals.

● Collaborate with the other GTM teams to develop and implement sales strategies, including pricing, discounts, and promotions, to drive revenue growth.

● Keep abreast of product knowledge, industry trends, and competitors to effectively communicate value propositions and differentiate our offerings.

● Prepare and deliver sales proposals, quotes, and contracts, ensuring accuracy and timely follow-up to secure customer commitment.

● Provide regular reports and updates on sales activities, including pipeline status, sales forecasts, and customer feedback.

● Attend industry events, trade shows, and conferences to network with potential clients and promote our products or services.

● Collaborate with the customer service team to address customer inquiries, resolve issues, and ensure high customer satisfaction.

Responsibilities:

• Contacting potential clients to establish rapport and arrange meetings.
• Planning and overseeing new marketing initiatives.
• Researching organizations and individuals to find new opportunities.
• Increasing the value of current customers while attracting new ones.
• Finding and developing new markets and improving sales.
• Attending conferences, meetings, and industry events.
• Developing quotes and proposals for clients.
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.

Requirements:

• Bachelor’s degree in business, marketing, or related field.
• Experience in sales, marketing, or related field.
• Strong communication skills and IT fluency.
• Ability to manage complex projects and multi-task.
• Excellent organizational skills.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Comfortable using a computer for various tasks.

Hiring Business Development Associate (Inside Sales) at Tech2Edge

Job Overview:

We are looking for a competitive and trustworthy Business Development Associate with 1-2 years of experience in SAAS industry to help us build up our growth activities. The selected candidate will be responsible for planning, executing and closing leads & creating sales pipelines.(Female candidate preferred)

About Tech2Edge:

Tech2Edge provides technology, branding, design, and marketing solutions that enable B2B brands to grow, launch products, and deliver exceptional digital experiences.

 to the EDGE.

Know more about us at https://www.tech2edge.co/

Roles and Responsibilities:

-Conduct market research to identify selling possibilities and evaluate customer needs

-Identify and qualify new customers as per the company's policies and business model

-Set up meetings with potential clients and listen to their wishes and concerns

-Prepare and deliver appropriate presentations on products and services

-Create frequent reviews and reports with sales and financial data

-Negotiate/close deals

-Collaborate with team members to achieve better results

-Gather feedback from customers or prospects and share it with the internal team

-Assist leadership in contract development, handle negotiations, and perform due diligence

Required Skills:

-Fast learner and passion for sales

-Self-motivated with a results-driven approach

-Proven experience in Sales or relevant role

-Proficiency in English

-Excellent knowledge of MS Office

-Hands-on experience with CRM software is a plus

-Thorough understanding of marketing and negotiating techniques

-Aptitude in delivering attractive presentations

Must have:

Must have experience in SAAS Industry

CTC: Upto 6 LPA

BONUS: 2% as incentives of the deal value per lead closed. (Average Deal Size: 2 Lakh)

Location: Office 1902, 19th Floor, Arihant Aura, Turbhe, Navi Mumbai

Industry

1. Convert leads to business with lead generation, customer interaction, and persuasive skills.

2. Communicate with various target groups, understanding their needs, maintaining relationships

3. Set up and conduct business collaboration meetings with companies and our suppliers.

4. Identify new avenues of growth, suggesting and building campaigns which can benefit the overall performance of the sales department.

5. Identify sales leads, pitch services to new clients, and maintain a good working relationship with them.

6. Work with the internal product and management teams to increase sales opportunities for the organization.

7. Onboard new clients on our application.

Job Description - Business Development

We are looking for driven Business Development who can onboard new Hospitals/Diagnostic Centers dealing with Cancer, Transplant, ICU, and cardiac treatments in India and participate in efforts to increase new fundraisers for patients for funding critical illnesses.

Responsibilities:

- Partner with Doctors and Hospitals for major alliances and regular patient referrals,

- Create and manage digital fundraising campaigns for patients for crowdfunding,

- Lead and grow the Business Development and Partnerships team, including remote / field team members all across the country,

- Forge new crowdfunding partnerships across India across various medical verticals,

- Work closely with cross-functional teams in Content, PR and Communications teams,

- Set revenue and partnership goals for the BD team, and manage team's weekly & monthly partnership pipelines,

- Manage existing relationships and client engagement in a thoroughly structured way,

- Provide market feedback to the company leadership regarding competitive offerings, customer needs and generate product development ideas.

Required Skills:

- Startup experience in a medical / healthcare company,

- 1 to 3 years of experience in a Business Development or B2B sales role,

- Experience in independently sourcing, negotiation, meeting, and closing deals,

- Hands-on or sound knowledge of CRM systems such as Sales Force,

- Flexible to travel within the country for business purposes.

Perquisites & Benefits:

- Opportunity to be part of a diverse working environment, valuable fintech / health-tech experience.

- A competitive salary and performance bonus per month.

Responsibilities:-

• Research and identify new business opportunities including new markets, growth areas, trends, customers, partnerships, products and services.
• Faster and develop relationship with customers/clients.
• Work strategically carrying necessary planning in order to implement operational changes.
• Have a good understanding of the businesses products or services and be able to advise others about them.

Requirements:-

• Marketing experience(2-4years)
• Self development and continuing personal development
• Multitasking & leadership quality
• Must have problem solving quality & have management skill