customer care job

We are looking for an experienced Program Manager to lead end-to-end delivery of complex technical programs. The TPM will collaborate with engineering, product, QA, DevOps, and business teams to plan, execute, and deliver high-impact initiatives on time and within scope.

Responsibilities

• Own program planning, execution, tracking, and delivery
• Translate business requirements into technical scope and milestones
• Work closely with engineering teams (Backend, Frontend, Mobile, QA, Cloud, Security)
• Manage project schedules, risks, dependencies, and budgets
• Drive scrum/Agile ceremonies and ensure delivery excellence
• Coordinate across multiple teams and stakeholders
• Track KPIs and publish weekly status and dashboards
• Identify blockers and drive problem resolution
• Ensure quality, security, and performance standards are met
• Manage vendor/third-party collaboration when required

Responsibilities:

● The selected candidates will be designated as Senior Sales Executive, they will be

responsible for guiding the prospective homeowners in their design journey with

Truww.

● You will be responsible for facilitating meetings between the Clients and Designers in

our Experience Centre.

● You will be responsible to share your accumulated knowledge on Truww's products

and services with prospective homeowners.

● Will have to do consultative outbound calls & follow up calls on a daily basis with

prospective homeowners.

● Represent the company, with a comprehensive understanding of offerings and

value proposition.

● Proactively following up with leads and ensuring maximum conversion of leads

from the sales stage to the design stage.

● Be responsible for achieving growth and hitting sales targets.

Requirements:

● Have an interest in problem-solving and proven expertise in Sales (preferably Home

Interiors Sales)

● Bachelor's degree or equivalent experience

● Minimum 3+ years' of sales experience

● Proven history meeting or exceeding quota and closing sales

Qualifications

● Bachelor's degree in Mathematics, Statistics, a relevant technical field, or equivalent practical

experience (or) degree in an analytical field (e.g. Computer Science, Engineering, Mathematics,

Statistics, Operations Research, Management Science)

● 3+ years experience with data analysis and metrics development

● 3+ years experience analyzing and interpreting data, drawing conclusions, defining

recommended actions, and reporting results across stakeholders

● 2+ years experience writing SQL queries

● 2+ years experience scripting in Python

● Demonstrated curiosity in and excitement for Web3/blockchain technologies

● Interested in learning new technologies to solve customer needs with lots of creative freedom

● Strong communication skills and business acumen

● Self-starter, motivated by an interest for developing the best possible solutions to problems

● Experience with Google Cloud - Bigquery, DataBricks stack, DBT, Tableu, Jupyter is a plus

The L1/L2 Laptop/LAN Support Technician is responsible for providing technical assistance and support related to laptop and Local Area Network (LAN) systems. This role involves troubleshooting, maintaining, and repairing hardware and software issues, ensuring minimal downtime, and providing excellent customer service to end-users. The technician will handle both Level 1 (basic) and Level 2 (intermediate) support tasks, escalating more complex issues to higher-level support teams when necessary.

Key Responsibilities:

1. Technical Support:

- Provide first-level (L1) and second-level (L2) technical support for laptops, desktops, and LAN systems.

- Diagnose and resolve hardware and software issues related to laptops, desktops, printers, and other peripherals.

- Troubleshoot network connectivity issues, including wired and wireless connections.

- Install, configure, and update operating systems, drivers, and software applications.

2. Network Support

- Assist in the setup, configuration, and maintenance of LAN infrastructure, including routers, switches, and access points.

- Monitor network performance and troubleshoot network-related issues.

- Ensure network security by implementing and maintaining firewalls, VPNs, and other security measures.

3. Hardware Maintenance

- Perform hardware repairs and upgrades on laptops and desktops, including replacing hard drives, memory, and other components.

- Conduct routine maintenance and inspections of hardware to ensure optimal performance.

- Manage inventory of spare parts and equipment.

4. User Assistance

- Provide hands-on and remote support to end-users, guiding them through troubleshooting steps and resolving issues.

- Educate users on basic troubleshooting techniques and best practices for using laptops and LAN systems.

- Create and update user documentation and FAQs.

5. Incident Management

- Log and track support tickets using a ticketing system, ensuring timely resolution and follow-up.

- Escalate complex issues to L3 support or other specialized teams as needed.

- Maintain detailed records of issues, resolutions, and user interactions.

6. Compliance and Security

- Ensure compliance with company policies and procedures related to IT security and data protection.

- Implement and enforce security measures to protect sensitive information and prevent unauthorized access.

7. Collaboration

- Work closely with other IT team members to ensure seamless support and service delivery.

- Participate in team meetings, training sessions, and knowledge-sharing activities.

Qualifications:

- High school diploma or equivalent; associate or bachelor’s degree in Information Technology, Computer Science, or related field preferred.

Technical Skills:

- Proficiency in Windows and macOS operating systems.

- Knowledge of networking protocols, including TCP/IP, DNS, DHCP, and VPN.

- Familiarity with remote desktop tools and support software.

- Basic understanding of cybersecurity principles and practices.

Soft Skills:

- Strong problem-solving and analytical skills.

- Excellent communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Customer-focused with a commitment to providing high-quality support.

Experience: 5 years

No. of Positions: 2

Job Type: Full-time

Benefits: Health Insurance

Work Days: Monday to Friday

Roles and Responsibilities

Financial Controller

1. Leadership and Strategic Planning: Collaborating with senior leadership on

strategic initiatives and providing financial insights

2. Budgeting and Forecasting: Leading the budgeting and forecasting process to

provide accurate financial projections.

3. Cost Control: Implementing/ identify measures to control costs and improve

profitability

4. Team Management: Leading and developing a team to ensure effective

performance and goals achievement

5. Risk Management: Identifying financial risks and implementing strategies to

mitigate them.

6. Hands on experience of fundraising from Institutional Investors and closely

monitor the due diligence process for fundraising.

7. Liaising with financial institutions, regulatory authorities, and other agencies

8. Dealing with Investment Bankers, NBFC, Rating Agencies and Govt authorities

9. Raising long term Debt and short-term funding

10. Interacting with Strategic investor, Private Equity, FIs and NBFCs

Chief Compliance Officer

11. Ensuring compliance with secretarial related matters under Companies Act 2013.

12. Liaison with Stock Exchanges, SEBI and other regulatory authorities and look

after yearly/half yearly returns, audit reports, SEBI enhanced supervision data

and other periodic compliances.

13. Handling of periodic and event-based compliances of Stock Broking, DP, Merchant

Banking, PMS and Market Making. Ensuring timely & accurate regulatory

submission to exchanges, Depositories, various PMS submission etc.

14. Review and defining processes for implementation of various circulars issued by

Exchanges, Depositories, SEBI etc.

15. Query handling in relation to regulatory area of SEBI, Exchanges & Depositories.

16. Handling regulatory & exchange inspections, if any.

17. Assist the Senior Management in overseeing the implementation of the

Compliance Policy, internal codes of conduct, prescriptions in compliance

manuals, etc.

18. Drafting of Annual Report sections relating to secretarial and legal compliances

under Companies Act.

COMPANY DESCRIPTION :

NNIIT is a pioneering Edtech start-up with the goal of empowering individuals in the digital age. We are actively seeking talented individuals to join our dynamic team in Hyderabad. If you meet the qualifications and are passionate about making an impact in the Ed-tech sector, keep reading!

JOB DESCRIPTION :

Company: NNIIT (On-Roll)

Salary: 3-10 LPA

Job Location: Hyderabad (On site)

ROLES & RESPONSIBILITIES :

 Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.

 Calling to 250+ calls/day and maintain 3hrs of Talk-time thus booking 10 conductions for the week for each day.

 Understand customer needs and requirements.

Route qualified opportunities to the appropriate sales executives for further development and closure.

 Close sales and achieve quarterly quotas.

 Research accounts, identify key players and generate interest.

 Maintain and expand your database of prospects within your assigned territory Team with channel partners to build pipeline and close deals.

 Perform effective online demos to prospects.

FAQs :

Salary Expectation: Minimum 20,000 INR with the potential to reach up to 74,000 INR based on skills, experience, and interview performance.

Eligibility Criteria: Graduates with 1 to 31 years of experience in Ed-tech K9 & K12 background are eligible to apply.

Specific Skills Required: Good sales skills, proficiency in English, and strong communication abilities are essential.

Applicants: Both male and female candidates are welcome to apply.

ADDITIONAL INFORMATION :

Seniority Level: Mid-Senior level

Industry: E-Learning Providers

Employment Type: Full-time

Job Functions: Sales, Business Development

Who We are?

At e6data (https://e6x.io/" target="_blank">https://e6data.io) we’re building core algorithms that make querying 25 - 200X more performant (i.e. faster and/or cheaper) than every other analytics platform in the world. This results in billions of dollars of value unlocked across faster analytics, savings on computing/infra, and new use cases become possible.

Our core team has 100+ years of combined experience and 10+ patents across diverse but complementary disciplines like real-time databases, time-series databases, SQL OLAP engines, distributed computing platforms, stream processing, and log analytics. Two of the founding team are second-time founders with past exits.

We are passionate about solving the deepest and most important problems in computer science and believe in making our technology available to customers regardless of their location, size, or budget. Our vision is for e6data to power every analytical workload in the world - regardless of deployment scenario (cloud, on-premise, edge), across every use case (end-user queries, ETL / data pipelines), and every latency requirement (batch, streaming / real-time).

What you will do?

• Write awesome code
• Your primary focus will be on building our product around our core algorithms. You will collaborate with our Performance Engineering and DevOps teams.
• Identify tactical and long-term product improvements (could be code, script, etc.) so that e6data development is based on frictionless onboarding of customers
• Build our internal Data Platform using e6data
• Adding scalable functionality to the core e6data engine for new features like UDFs, SQL functions, etc

What we are looking for?

• Worked with Java for a minimum of 4 years
• Knowledge of SQL Query planning will also be good to have
• A passion for continuous learning and growth (both at a personal and team level)
• Strong team player
• Experience (or enjoys) working in a startup will be an added advantag

Xfinito is building a portfolio in new product innovation, product contribution and infrastructure goals while providing individuals and teams the freedom to emphasize specific types of work.

Our work focuses on real –world problems that span the breadth of biomedical engineering, embedded systems, computer science, such as machine and deep learning, data mining, natural language processing, hardware and software performance analysis and much more.

JOB ROLE: EMBEDDED SOFTWARE ENGINEER

ROLES AND RESPONSIBILITIES:

• Work with Hardware, Systems and other multi-functional teams and deliver high quality software at fundamental layer of operating system including frameworks, daemons, drivers.
• You need to keep security and performance in mind, enable key features to improve privacy and prevent fraudulence
• The position requires high level thinking to design code solutions along with low level programming and excellent communications and leadership skills, with the ability to work in a fast paced environment.

RESPONSIBILITIES:

• Rich experience of programming on cryptography
• Profound understanding on Operating System concept
• Highly self-motivated and capable of work and finish tasks alone
• Comfortable and adaptable in a fast-paced environment
• Fluent in both oral and written English
• Strong communication and interpersonal skills; excellent judgment

EXPERIENCE:

• We as a team are looking for freshers or young professionals with 0-4 years of experience having a a self-directed, proactive approach to tackling problems and working through impediment and an ability to generate trust and build alliances with co-workers.

Cignex Datamatics is looking for talented people like you. Please let me know if you are looking for a job change.

CDTL are the pioneers in the field of open source, we believe in creating value to our customers by providing them with innovative solutions. We have been doing some wonderful reference able work with the fortune 500 companies with great feedback and experience received from them. Talk about Allianz, EA, CA, UBM, IHG, Maersk, Renesas, etc., All have enjoyed working with us. We provide solutions using cutting edge technologies to all areas in Portal, content management, Big Data, ecommerce and are expanding in a lot of new and emerging areas.

We would want you to be associated with us to experience & enrich the joy of working in a growing company of the size of almost 500 employees as of now, with this you not only are noticeable but also get the opportunity to implement your ideas and make a mark in this growing organization, and you get to enjoy being one of the early founding members of the organization.

Below is the JD for the position we are hiring.

Desired Skills:

▪ Design, build and configure applications to meet business processes and application requirements

Work Experience:

▪ Must have a minimum of 7+ yrs of IT experience with min 4+ years of hands on experience in web technologies

▪ Good Knowledge on front end website architecture

▪ Must have experience in react.js (svelte, stencil) or similar frameworks

▪ Work experience html, CSS, JavaScript. 

▪ Experience of Node JS would be good.

▪ Hands on Design experience in API ( REST / SOAP) and integrating API’s with UI

▪ Good understanding of Modern web component development

▪ Good communication & presentation skills

▪ Must be able to work independently

If above position suits your interest, then share the following details:

Current CTC:
Expected CTC:
Notice period(15days or immediate joiner) Y/N :
Experience in UI development(in years):
Experience in React.js (in years):
Experience in HTML, CSS, Javascript (in years):
Experience in API (Rest / SOAP) in years :

Thanks & Regards,
Anshuman Baghel