customer care job

Experience Required: 1–2 Years Location: Bangalore Employment Type: Full-Time Role Overview We are looking for a confident and driven Sales Executive who can manage the complete sales cycle, from lead generation to deal closure. The ideal candidate should have strong communication skills, be comfortable with outbound calling, and have experience in the social media, digital marketing, or content marketplace industry. Key Responsibilities ● Manage end-to-end sales activities and client acquisition. ● Conduct outbound calls and follow-ups to generate leads. ● Schedule and manage client meetings and appointments. ● Build and maintain strong client relationships. ● Understand client requirements and present suitable solutions. ● Achieve sales targets and contribute to business growth. ● Maintain accurate sales records and pipeline updates. Requirements ● 1–2 years of experience in Sales or Business Development. ● Excellent communication and interpersonal skills. ● Confident in cold calling and client interactions. ● Ability to independently handle the complete sales process. ● Strong appointment-setting and follow-up skills. ● Experience in the social media, digital marketing, or content marketplace industry. ● Target-oriented, proactive, and highly organized. Good to Have ● Experience working with agencies, creators, or marketing service providers. ● Familiarity with CRM tools and sales tracking systems. Ideal Candidate A confident and self-motivated sales professional who can generate opportunities, build client relationships, schedule appointments, and drive deals from initial contact to closure.

Candidate must be based out of Mumbai Only

● Candidate should be Currently working in a sales role (not just past experience).

● Candidate should have B2B sales background, ideally dealing with brands or agencies

● Candidate should have experience in Service Sales only, not in product or other sales.

● Candidate must have Experience in Service industry sales – particularly in media, advertising, marketing, influencer, branded content, or digital solutions

● Strong track record of new business acquisition (not just account management)

● Ability to pitch, close, and grow media campaigns, IP sponsorships, or marketing retainers. ( Need someone who can actively engage with and secure brands, either for collaborations with company's marketing team or for sponsorship of the events company organize. )

● Experience at an online publisher, ad network, ad exchange, ad server, DSP, DMP, or other online advertising company is required

Salesforce Technical Product Manager

Location - Remote

Shift Timing - 5pm to 2 am

Preferred Skills/Experiences: - Project Management

CPQ Specialist certification is a huge plus

Salesforce Admin Certification (201) and Salesforce Certified Sales Cloud Consultant Preferred

Professional Experience/Qualifications:

Has successfully led development and delivery of multiple complex business technology solutions into production that have achieved or surpassed business goals. Experience developing and supporting mission critical applications optimized to run in the cloud or virtualized environments. Deep knowledge of system architecture, technical design, and system and software development technology.

Required Skills/Experiences:

6+ years of IT experience with a Bachelor’s degree in Computer Science, MIS, Computer Engineering or equivalent technical degree

3+ years of experience as a business analyst/product manager supporting Salesforce CPQ platform.

Deep understanding of the Salesforce.com product suite including CPQ, Sales Cloud, Service Cloud, FSL, Community Cloud, and the AppExchange.

Managing application development at scale, employing SDLC methodologies including Agile, Scrum, and DevOps

Strong subject matter expertise with core SaaS principles: Product setup, Product Options, Product configuration & rules, Pricing, Quoting, Subscription Management, amendments, renewals, Billing and Revenue Recognition

Skilled at setting and communicating priorities effectively; able to manage multiple tasks and priorities

Exceptional ability to lead change using positive and collaborative methods

Strong communication skills in writing, speaking, and presenting

Able to communicate technical or complex subject matter in business terms

Demonstrated acumen and passion for both business and technology, including the latest digital innovations as they apply to the creation of business value

Accepts ownership and welcomes responsibility

"Fuel the tech conversation: Turn complex IT solutions into daily digital stories."

Key Responsibilities

• Content Creation: Produce high-volume, engaging content including daily blog posts, social media updates, and service descriptions.
• Basic SEO: Implement primary keywords and metadata to improve search visibility using standard SEO tools.
• IT Research: Stay updated on tech trends (AI, Cloud, Software Development) and break them down into easy-to-read content.
• Self-Editing: Maintain a "first-time-right" approach by self-proofreading all work for grammar, tone, and factual accuracy.
• Fast Collaboration: Take direct feedback from the marketing team and deliver revised drafts under tight deadlines.

Education: Any Graduate or college pursuing students with an excellent grasp of written English.

Efficiency: Ability to manage a high volume of tasks in a fast-paced environment.

Tools: Familiarity with Google Workspace, Canva,CapCut, VN and basic AI writing assistants.

Thirumoolar IT Solutions is looking for a motivated and enthusiastic Fresher Trained Dataset Engineer to join our team. This entry-level position is ideal for recent graduates who are eager to apply their academic knowledge in a practical setting and contribute to the development of high-quality datasets for machine learning applications.

Responsibilities

Assist in the collection, cleaning, and preprocessing of data to ensure it is ready for training machine learning models.

Collaborate with senior dataset engineers and data scientists to understand the requirements for specific machine learning tasks.

Participate in the annotation and labeling of datasets, ensuring accuracy and consistency in data representation.

Conduct quality checks on datasets to identify and rectify errors or inconsistencies.

Support the development of documentation and guidelines for data annotation processes.

Stay updated with the latest tools and techniques in data processing and machine learning.

Skills and Qualifications

Bachelor’s degree in Computer Science, Data Science, Mathematics, or a related field.

Basic understanding of machine learning concepts and the importance of high-quality datasets.

Familiarity with programming languages such as Python or R is a plus.

Knowledge of data manipulation libraries (e.g., Pandas, NumPy) is advantageous.

Strong analytical skills and attention to detail.

Excellent communication and teamwork abilities.

A passion for learning and a desire to grow in the field of data engineering.

Preferred Location

Candidates based in Tamil Nadu or those willing to work from home are encouraged to apply.

Profile Roles and Responsibilities :

A) Recruit, Train, and Coach the Sales Team

1. Recruit and train to ensure that there is enough strength to handle the sales projections 15 days in advance

2. Provide training, help, and second voice to the sales advisors to help them achieve their targets

3. Develop rebuttals for the evolving customer queries and train the team members on the same

4. Work with the Training Manager to ensure the success of trainees

B) Set goals and measure/audit performance of each team member

1. Develop sales target for each of the team member and explain them the same with deadlines

2. Measure daily, weekly, monthly performance trends of each team member and take corrective actions to match the organization's expectations

3. Conduct daily team hurdles to brief the team on the team and individual targets

4. Motivate team members to meet and exceed targets

• Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
• Design, build and maintain our social media presence
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Identify trends and insights, and optimize spend and performance based on the insights
• Brainstorm new and creative growth strategies
• Plan, execute, and measure experiments and conversion tests
• Collaborate with internal teams to create landing pages and optimize user experience
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
• Instrument conversion points and optimize user funnels
• Collaborate with agencies and other vendor partners
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate

* Female Candidates Only
Role: CRM

Salary: Up to 20 K
Experience: 1- 3 years
Notice Period: Immediate Joiner
Location: NSP (New Delhi)

Responsibilities:

- Discover and pursue new sales prospects, negotiating deals and maintaining client satisfaction

- Collaborate with team members to achieve better results

- Negotiate/close deals and handle complaints or objections

- Aiming to achieve monthly and annual targets

- Learn details about our products and services

- Explain how our solutions align with the customer’s needs.

- Consult with sales and marketing team to ensure the efficiency

- Prepare and present reports when needed

- Understanding and promoting company programs

- Use effective communication approaches that include proactively keeping others informed, appropriately expressing ideas and thoughts verbally and in written form