customer care job

What makes you a great fit?

• 3–6 years of React Native development experience.
• Experience in React Native, Javascript, and CSS3.
• Familiarity with mobile development concepts, including performance optimisation, device compatibility, and user experience design.
• Great OO skills, including strong design pattern knowledge.
• Experience in any backend is an added advantage (optional).
• Proficient understanding of code versioning tools such as Git.
• Good knowledge of client-server architecture and strong design principles.
• Solid understanding of Core JavaScript principles.
• Experience working with video/audio recording on mobile devices would be preferred.
• Working knowledge of the version control systems Git and SVN.
• Personal track record of process improvement or reengineering.
• Should be able to work independently.
• Should be able to debug the root cause of issues or bugs and their impacts.
• Strong analytical and problem-solving skills.
• Strong interpersonal, written, and verbal communication skills.

What You'll do

• Recommend the best possible way to solve a tech problem and come up with ETAs
• Able to multitask, prioritize, and take critical decisions.
• Provides input for system architectures and designs.
• Define a checklist for code reviews and unit tests.
• Ensure that functional requirements are correctly interpreted and translated into clear and robust code
• Enthusiastic to work collaboratively with people and share your ideas to solve real business problems.
• Collaborates and communicates with internal and outsourced development partners regarding software application design status, project progress, and issue resolution.
• More experienced candidates should be able to lead multiple projects with a sense of ownership.
• Strong analytical and problem-solving skills.
• Self-motivated, a team player, and the ability to work in small groups.

Educational Qualification:

• B.E., MTech, BCA, MCA. Candidates holding degrees

Job Title : MERN Stack Developer with Blockchain Expertise

Job Description :

We are looking for a dynamic and skilled MERN Stack Developer with a specialization in Blockchain to join our team. As a Blockchain MERN Stack Developer, you will be instrumental in crafting and implementing blockchain solutions, utilizing the MERN stack for both front-end and back-end development. Your role will contribute to the creation of secure, scalable, and decentralized applications.

Responsibilities :

- Develop and design applications based on blockchain technology using the MERN stack.

- Implement and integrate smart contracts and decentralized solutions into the development process.

- Collaborate with cross-functional teams to define project requirements and specifications.

- Create and maintain high-quality, reusable, and reliable code.

- Ensure the application of secure coding practices to uphold the integrity of blockchain solutions.

- Utilize front-end technologies, particularly React, to build engaging and user-friendly interfaces.

- Work closely with UX/UI designers to implement visually appealing and intuitive interfaces.

- Participate in code reviews, offering constructive feedback to team members.

- Identify and troubleshoot issues related to blockchain and MERN stack development.

- Stay informed about the latest trends, tools, and emerging technologies in blockchain.

Requirements :

- Proven experience as a Full Stack Developer with a specific focus on blockchain technology.

- Proficiency in the MERN stack (MongoDB, Express.js, React, Node.js).

- Experience with major blockchain platforms such as Ethereum, Hyperledger, or similar.

- Solid understanding of smart contract development and implementation.

- Familiarity with decentralized application (dApp) development.

- Knowledge of cryptography and principles of blockchain security.

- Familiarity with version control systems, such as Git.

- Strong problem-solving and analytical skills.

- Excellent collaboration and communication skills.

- Bachelor's degree in Computer Science or a related field (or equivalent work experience).

If you are passionate about both blockchain technology and MERN stack development and thrive in an innovative environment, we encourage you to apply or share your CV and contribute to our cutting-edge projects.

Role : Full-Time Individual Contributor (IC)

Reporting to : Solution Architect / Program Manager / COE Head

Location : Noida, Delhi NCR

Shift : Normal Day shift with some overlap with US timezones

Experience : 4-7 years

Education : BTech/ BE / MCA / MSc Computer Science

Industry - Product Engineering Services or Enterprise Software Companies

Primary Skills - Java 8/9, Core Java, Design patterns (more than Singleton & Factory), Webservices development REST/SOAP, XML & JSON manipulation, CI/CD

Secondary Skills - Jenkins, Kubernetes, Google Cloud Platform (GCP), SAP JCo library

Certifications (Optional) : OCPJP (the Oracle Certified Professional Java Programmer) / Google Professional Cloud Developer

Required Experience:

● Must have integration component development experience using Java 8/9 technologies and service-oriented architecture (SOA)

● Must have in-depth knowledge of design patterns and integration architecture

● Experience with developing solutions on Google Cloud Platform will be an added advantage.

● Should have good hands-on experience with Software Engineering tools viz. Eclipse, NetBeans, JIRA, Confluence, BitBucket, SVN etc.

● Should be very well verse with current technology trends in IT Solutions e.g. Cloud Platform Development, DevOps, Low Code solutions, Intelligent Automation.

Good to Have:

● Experience of developing 3-4 integration adapters/connectors for enterprise applications (ERP, CRM, HCM, SCM, Billing etc.) using industry standard frameworks and methodologies following Agile/Scrum.

Non-Technical/ Behavioral competencies required:

● Must have worked with US/Europe based clients in onsite/offshore delivery model

● Should have very good verbal and written communication, technical articulation, listening and presentation skills

● Should have proven analytical and problem solving skills

● Should have demonstrated effective task prioritization, time management and internal/external stakeholder management skills

● Should be a quick learner, self starter, go-getter and team player

● Should have experience of working under stringent deadlines in a Matrix organization structure

● Should have demonstrated appreciable Organizational Citizenship Behavior (OCB) in past organizations

Job Responsibilities:

● Writing the design specifications and user stories for the functionalities assigned.

● Develop assigned components / classes and assist QA team in writing the test cases

● Create and maintain coding best practices and do peer code / solution reviews

● Participate in Daily Scrum calls, Scrum Planning, Retro and Demos meetings

● Bring out technical/design/architectural challenges/risks during execution, develop action plan for mitigation and aversion of identified risks

● Comply with development processes, documentation templates and tools prescribed by CloudSufi or and its clients

● Work with other teams and Architects in the organization and assist them on technical Issues/Demos/POCs and proposal writing for prospective clients

● Contribute towards the creation of knowledge repository, reusable assets/solution accelerators and IPs

● Provide feedback to junior developers and be a coach and mentor for them

● Provide training sessions on the latest technologies and topics to others employees in the organization

● Participate in organization development activities time to time - Interviews, CSR/Employee engagement activities, participation in business events/conferences, implementation of new policies, systems and procedures as decided by Management team.

Requirements:

• Strong programming experience in javascript, HTML/CSS.
• Experience of creating and consuming REST APIs and SOAP services.
• Strong knowledge and awareness of Web Technologies and current web trends.
• Working knowledge of Security in Web applications and services.
• experience in using the NodeJS framework with good understanding of the underlying architecture is a plus
• Experience of deploying web applications on Linux servers in production environment.

• Excellent communication skills.
•  

• Key Technical Skills: Deep experience on Performance Engineering with understanding of Java/J2EE technologies.
• Experienced in defining and realizing end-to-end Technical Architecture for large scale real- time enterprise systems. Ability to identify and define non-functional requirements and design systems to meet the same. 
• Ability to review existing Architectures and identify Risks, Trade-offs, and share recommendations for addressing the identified issues.
• Demonstrate strong understanding of cloud architecture considerations when scaling and tuning application deployments. Must have hands on experience working on any of the Cloud deployments on AWS or Azure. 
• Good experience on leveraging APM tools to provide deep dive analysis on performance problems. Deep understanding of the dashboards which can be built for CIO level interactions. Must have relevant experience on APM tools like Dynatrace or AppDynamics. 
• Experience in performance optimization of J2EE systems on any of different types of application servers - WebLogic, WebSphere, JBoss etc. Deep expertise in any one of the application servers is a must.
• Experience in creating and reviewing technical documents like Architecture blueprint, Design specifications, Deployment architecture.
• Experience on working on Performance Testing Projects. Fair understanding of Performance Testing tools - Apache JMeter /Gatling/ HP Load Runner for Load testing. Must be in a position to review Performance Testing programs and steer directions towards right Workload Model, appropriate Test and Monitoring Strategy, build performance models and derive at right Capacity Planning. 
• Experience in Big Data Analytics like - Apache Kafka, Apache Storm, Apache Hadoop, Apache Spark.
• Good skills in RDBMS like: Oracle, MS-SQL, MySQL, Cassandra, and Mongo DB 
• Exposure to Agile methodologies & Continuous Integration Tools 
• Entrepreneur / Intrapreneur (someone who has built technology teams ground-up, built new solutions from scratch) 
• Very sound understanding of technology and have a consultative approach. 
• Sound understanding of complex enterprise IT environment and issues faced by CIOs in the digital era. 
• Excellent Pre-sales experience and have played a key role in winning business along with the sales team. 
• Excellent communication, interpersonal, liaison and problem-solving skills with the ability to work in a multi-cultural environment 
• Good negotiation skills
• Go getter and results oriented 
• High energy level with ability to work well under pressure 
• Good relationship building skills. Someone who enjoys CIOs trust and has an ability to develop relationships at all levels (technology teams) of the customer organization.