customer care job

Responsibilities:

·       Sales forecasting: Develop and maintain accurate sales forecasts to help the organization make informed decisions on sales targets, revenue goals, and resource allocation.

·       Pipeline management: Analyze and optimize the sales pipeline to ensure a consistent flow of qualified leads and opportunities, and work closely with the sales team to identify areas of improvement.

·       Sales process optimization: Continuously evaluate and optimize the sales process to maximize efficiency and effectiveness, and work with cross-functional teams to implement best practices and tools.

·       Sales reporting and analysis: Provide regular sales reports and analysis to identify trends and areas of opportunity, and work with the sales team to develop actionable insights.

·       Sales enablement: Work closely with the sales team to provide the tools, resources, and training they need to succeed, including sales training, product information, and customer insights.

·       Territory management: Develop and manage sales territories to maximize revenue potential and ensure a balanced workload for sales reps.

Requirements:

·       Master's degree in business, marketing, or a related field is preferred.

·       3 to 8 years of experience required in sales.

·       Strong knowledge of consumer appliances, their features, and market trends.

·       Excellent communication and interpersonal skills to build rapport, team management & conflict management.

·       Self-motivated and target-oriented, with a proactive approach to achieving sales goals.

Ability to work independently, as well as collaboratively within a team environment

• In this role, you should be able to work independently with little supervision.
• You should have excellent organization and problem-solving skills.
• If you also have hands-on experience in software development and agile methodologies, we’d like to meet you.
• You will be responsible to develop high-quality software that is aligned with user needs and business goals.

• 5 to 10 years of end-to-end development using Java & UI technology (ReactJS)
• Good knowledge of any relational database).
• Experience in JavaScript along with an OOP language
• Well versed with testing concepts and methodologies
• Agile/Scrum development and full SDLC from development to production deployment.
• Analytical mind with problem-solving aptitude.
• Ability to work independently.
• Excellent written and oral communication skills.

• Participate in the development of application software
• Own the detailed design of the system.
• Comfortable in design, implementation, testing, and documentation
• Ensure quality by writing developer level tests (unit, component, etc.)
• Works with the team for the quality and timely deliveries.
• Creates products according to the specifications and software development process
• Helps the team meet their daily and iteration objectives
• Works to remove internal and external impediments in the Scrum team
• Facilitates continuous improvement with regular inspect , Adapt and team retrospection, Interface and Participate in Scrum of Scrum

Skills and experience

• Bachelor’s or master's degree in Computer Science or related field 
• 6-7 years’ experience hands-on in Node JS experience, Good Java script fundamentals. Python experience will be a plus.
• Should be experienced in web-based applications and micro-services architecture.
• Experience in relational databases ( PostgreSQL or Redshift)
• Exposure to MOCHA, CHAI test framework
• Knowledge in Test Driven Development.
• Experience of working in Cloud environments like AWS etc
• Knowledge of deploying application on Cloud Foundry
• Excellent coding and debugging skills. Knowledge of design patterns and practical application of the same
• Knowledge of Privacy & Security Rules, aspects for Software is a plus

Personal Characteristics

• Good communication and documentation skills.
• Self-starter, quick learner, ability to work with teams.
• Software Craftsmanship mindset.
• Proactive and self-driven possesses a due sense of urgency.
• Ability to stay focused on the target to deliver in an agile manner.
• Openness to collaborate in interest of project/organization.
• Shall be very good technically; good problem-solving abilities.
• Working with multisite teams, Quality conscious and Process & customer Oriented.

Job Role- Senior Front-End Developer

Location- Remote (WFH)

Experience- 5+ years

Work Shift- Uk Shift

Note- must have a strong command of both written and spoken English.

We are looking for a number of strong developers - with strong front-end experience.

We are a full-service Digital Agency & Software Development Company based in UK. We develop high end bespoke software & applications, mobile apps and websites across all sectors, both commercial and not-for-profit.

• 5+ years professional experience
• Exceptional proficiency in building component-based web apps in JavaScript and TypeScript using Vue 2 & 3. 
• Expertise in client-side state management tools, specifically Vuex.
• Good understanding of client-side app architecture.
• Excellent knowledge of CSS and experience in writing stylesheets in SASS
• Integrating web service calls/remote data/APIs
• Proficient understanding of git
• Clear and concise written and oral English communication skills.
• Compilation, bundling, and packaging via Webpack, Babel, etc.
• Strong UI/UX skills
• Node.js and npm
• React Native experience seen as a bonus

• Working closely with your team to develop and deliver high-end solutions using Agile methodologies
• Translating designs into pixel perfect elegant Vue.js code
• Coding and deploying new features
• Ensuring our web applications and components are accessible, responsive, performant, and bug-free for recent versions of web browsers across all popular platforms.
• Ensuring all code is readable, well documented and testable
• Working on some new developments, some significant enhancements to existing system and some support activities