customer care job

Review Criteria:

Mandatory:

• Strong UAT / Functional Test Lead Profiles
• Must have minimum 7 years of overall testing experience, with at least 3 years of recent UAT experience, primarily in manual testing for large enterprise or government project
• Must have worked on minimum 2 national-level e-Governance, public sector, enterprise, or marketplace projects in a UAT lead or ownership role
• Must have 3+ years of team handling experience, leading 7–8 QA/UAT members, including task assignment, review, mentoring, and delivery ownership
• Must have complete ownership of UAT activities, including UAT planning, execution, acceptance sign-off, defect management, retesting, and regression cycles.
• Must have strong hands-on manual testing experience, with the ability to create test scenarios and test cases from BRDs, user stories, functional documents, and Figma/UI screens.
• Must be able to understand HLD/LLD documents and API specifications and perform manual API testing based on business logic.
• Must have BE/BTech/MTech/MBA (BSc/BCA alone is not acceptable; with Bsc/BCA candidates must have a relevant postgraduate degree MCA/MTech)

Preferred:

• ISTQB Advanced Test Manager or equivalent is preferred

Ideal Candidate:

• 8 + years’ experience in UAT, with at least 2 National-level e-Governance solutions / Enterprise platforms / Marketplace projects.
• Proficiency in test planning, execution oversight, acceptance criteria definition, defect triage, regression cycle management.
• Proficient in understanding business requirements by going through BRDs, User Stories, Figma screens to define test scenarios and test cases.
• Ability to analyze high level and low-level design documents, API specifications to identify the business logic developed and create test cases to test the APIs.
• Hands-on experience of defining high quality test scenarios, test cases with ability to review and guide the test team members in doing the same.
• Education/Certifications: B.E./ B.Tech. / MTech/ MCA/ MS (Computer Science/IT)/ISTQB Advanced Test Manager or equivalent required.

About the Role:

We are hiring a Business Development Executive for partial field work and office coordination. The role involves visiting architects, contractors, and project sites to promote bathroom fittings and tiles and generate new business opportunities.

Key Responsibilities:

• Visit architects, interior designers, contractors & builders

• Generate leads and follow up on ongoing projects

• Understand client requirements and recommend suitable products

• Build strong professional relationships

• Coordinate with internal sales and logistics teams

Who Can Apply:

• Candidates with interest or experience in construction / building materials

• Comfortable with partial field work

• Good communication skills in Hindi & English

• Own two-wheeler or car preferred

Working Hours:

11:00 AM – 7:30 PM (Monday to Saturday)

Weekly Off: Sunday

UKG is looking to hire a Lead Software Engineer to join our extremely talented Data Science team. As a Lead Software Engineer at UKG, you’ll be embedded on the Data Science team where you can work on the next generation AI Platform. You’ll get to work directly with other Engineers, Software Testers, Business Analysts, Product Managers, and Directors, all of whom make up the team. In this highly collaborative environment, you will have the opportunity to grow as a software engineer, and even help mentor others.

This position requires excellent object-oriented programming skills and knowledge of design patterns. They will be involved in the deployment of our AI Platform/Services solution on the cloud. The job requires you to be able to design, develop, troubleshoot, and debug complex software applications at the enterprise level. We are looking for a software engineer who is passionate about programming and truly enjoys what they do. The ideal candidate for the Python Engineer position is someone who has a can-do attitude and is an innovative thinker.

UKG works in an agile environment where there are daily stand-ups, code reviews, and constant communication within each self-managed cross-functional team. The ability to communicate effectively with Business Analysts and Software Testers, as well as work closely with other team members are key components for success in this position.

Primary Responsibilities:

• Collaborate with members of the team to solve challenging engineering tasks on time and with high quality.
• Engage in code reviews and training of team members.
• Support continuous deployment pipeline code.
• Situationally troubleshoot production issues alongside the support team.
• Continually research and recommend product improvements.
• Create and integrate features for our enterprise software solution using the latest Python technologies.
• Write web services, business objects, and other middle-tier framework using Python
• Actively communicate with team members to clarify requirements and overcome obstacles to meet the team goals.
• Leverage open-source and other technologies and languages outside of the Python platform.
• Develop cutting-edge solutions to maximize the performance, scalability, and distributed processing capabilities of the system.
• Provide troubleshooting and root cause analysis for production issues that are escalated to the engineering team.
• Work with development teams in an agile context as it relates to software development, including Kanban, automated unit testing, test fixtures, and pair programming.

Qualifications

• 5-8 years experience as a Python developer on enterprise projects using Python, Flask, FastAPI, Django, PyTest, Celery and other Python frameworks.
• Software development experience including: object-oriented programming, concurrency programming, modern design patterns, RESTful service implementation, micro-service architecture, test-driven development, and acceptance testing.
• Familiarity with tools used to automate the deployment of an enterprise software solution to the cloud, Terraform, GitHub Actions, Concourse, Ansible, etc.
• Proficiency with Git as a version control system
• Experience with Docker and Kubernetes
• Experience with relational SQL and NoSQL databases, including MongoDB and MSSQL.
• Experience with object-oriented languages: Python, Java, Scala, C#, etc.
• Experience with testing tools such as PyTest, Wiremock, xUnit, mocking frameworks, etc.
• Experience with GCP technologies such as BigQuery, GKE, GCS, DataFlow, Kubeflow, and/or VertexAI
• Excellent problem solving and communication skills.

JD:

QA profiles with good exposure to Manual testing. Good Communication skills are a must. Interaction with the Canadian development team. IST shift with evening overlap hours with EST needed.

We are looking for a rockstar Android Developer, who will be responsible for building scalable and secure Android Application

What you'll do

* Develop IoT enabled Android app using Jetpack and Kotlin for cooking robot.

* Ensure quality through independent code reviews and unit tests on modules

* Designing and developing APIs

* Optimizing existing apps' performance for speed and scalability

* Work with teams on delivering key features and performance targets

Who you are

* Have 2+ years experience building scalable android applications

* Proficiency in Python or Java

* Writes well-structured, efficient, and testable code

* Have good understanding of architecture patterns for Android

* Experience of using Jetpack is a big plus.

* Knowledge of JNI and using Native development kit.

What will you get:

* Opportunity to be a part of the founding team of a unique product made in India for the World

* Opportunity to work with a highly tech-competent team

* Tasting a lot (a lot!) of tasty robot-cooked food!

Industry

• Consumer Electronics

Employment Type

Full-time

Our client is a B2B2C tech firm backed by India’s largest retailer and tech venture capitalist founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech

It aims to become one app to manage all your brand's loyalty points, cashback and coupons. It will have additional content and discovery layer for customers and brands for further engagement and commerce.

Role description:

In this role, you will report to the Senior Product Manager and also work closely with the founder to help shape our overall product roadmap to build high-impact web/mobile platform

Preferred Qualifications :

● 2-3 years proven experience at building high-impact products at scale, preferably in a fast-paced B2C internet/e-commerce company

● B.Tech / MBA or equivalent experience from premier schools

● Experience working as a part of high-performance teams

● Ability to operate in a very fast-paced, constantly changing and evolving environment

● Demonstrated ability to think strategically about business, product and technology and coming up with long term Product roadmaps aligned to the company strategic direction

● Good business smarts along with strong problem solving and metrics orientation

● Design thinking, user empathy and deep understanding of Indian customers

● Good technical understanding with an ability to be hands-on with Engineering teams for implementation and trade-offs

● Crisp written and verbal communication skills

● Ability to work with a diverse set of stakeholders and manage senior stakeholders

Company Description

Apollo Finvest is a publicly listed Non-Banking Financial Company (NBFC). Think of us as AWS for Lending. We enable any company to offer fully digital and compliant digital loan products to their end customers. Built on modern Restful APIs, we treat the financial services on our platform as building blocks, which our partners can mix and match to create loan products specifically tailored to their business model. 

Key Responsibilities

- Working closely with the Credit, Business, and Compliance team to manage and mitigate risk exposure.

- Monitoring of loan accounts, checking loan documents & timely preparing various MIS reports.

- Streamline operational processes to enhance efficiency.

- Ensure completeness of documentation in accordance with approved terms and conditions.

- Develop Risk and Operational strategy for line management, collections, underwriting, pricing etc.

- Assist COO and Credit team with operational and financial data analysis to establish early warning signals for risk exposure across lending products.

- Complying with RBI/Regulatory guidelines and establishing processes to safeguard risk exposure

Minimum Requirements

- Proven experience of minimum 5 years in progressively responsible risk and/or operations roles within the NBFC sector

- Has experience with scaling and managing lending products

- Attitude to work at lightning fast speed

- Background of underwriting, credit sanctioning, or credit policy drafting would be given a strong preference

- The candidate must be exceptional in people management, communication, and presentation skills.

- A proven track record of managing partners and engaging in solution selling would be preferred

- Highly organized and efficient, with the ability to multitask and meet tight deadlines

A strong work ethic and a result-oriented approach

*The CTC range exceeds to what is shown in the job description*

• Experience in Node.js Frameworks
• Hands-on experience with MongoDB
• Strong proficiency with JavaScript, Socket IO, ExpressJS & SailsJS
• Experience working with third-party developer tools, including documentation, APIs, and SDKs
• Good Grasp of Asynchronous Programming and Its Workarounds
• Database Schema design for Business Processes
• Working Knowledge of JWT based passport Authentication
• Can Write and Refactor Efficient Codes
• Experience in Implementing Data Protection
• Must have demonstrated the ability to deliver high-quality products on time
• Knowledge of GIT, SVN technology