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Key Responsibilities:
- Design, develop, and implement websites and components within Adobe Experience Manager (AEM).
- Develop and customize AEM components, templates, dialogs, workflows, servlets, and OSGi services.
- Integrate AEM with external systems and third-party services (CRM, DAM, Analytics, etc.).
- Implement responsive front-end solutions using HTML5, CSS3, JavaScript, ReactJS/Angular, and Sightly/HTL.
- Work closely with AEM Architects to ensure technical alignment and best practices.
- Optimize performance of AEM pages and ensure adherence to SEO and accessibility standards.
- Manage AEM environments, deployments, and configurations.
- Provide technical guidance and mentorship to junior developers.
- Collaborate with QA and DevOps teams for CI/CD automation and deployment pipelines.
- Troubleshoot and resolve AEM production issues.
Role Overview
We are seeking a Junior Developer with 1-3 year’s experience with strong foundations in Python, databases, and AI technologies. The ideal candidate will support the development of AI-powered solutions, focusing on LLM integration, prompt engineering, and database-driven workflows. This is a hands-on role with opportunities to learn and grow into advanced AI engineering responsibilities.
Key Responsibilities
- Develop, test, and maintain Python-based applications and APIs.
- Design and optimize prompts for Large Language Models (LLMs) to improve accuracy and performance.
- Work with JSON-based data structures for request/response handling.
- Integrate and manage PostgreSQL (pgSQL) databases, including writing queries and handling data pipelines.
- Collaborate with the product and AI teams to implement new features.
- Debug, troubleshoot, and optimize performance of applications and workflows.
- Stay updated on advancements in LLMs, AI frameworks, and generative AI tools.
Required Skills & Qualifications
- Strong knowledge of Python (scripting, APIs, data handling).
- Basic understanding of Large Language Models (LLMs) and prompt engineering techniques.
- Experience with JSON data parsing and transformations.
- Familiarity with PostgreSQL or other relational databases.
- Ability to write clean, maintainable, and well-documented code.
- Strong problem-solving skills and eagerness to learn.
- Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent practical experience).
Nice-to-Have (Preferred)
- Exposure to AI/ML frameworks (e.g., LangChain, Hugging Face, OpenAI APIs).
- Experience working in startups or fast-paced environments.
- Familiarity with version control (Git/GitHub) and cloud platforms (AWS, GCP, or Azure).
What We Offer
- Opportunity to work on cutting-edge AI applications in permitting & compliance.
- Collaborative, growth-focused, and innovation-driven work culture.
- Mentorship and learning opportunities in AI/LLM development.
- Competitive compensation with performance-based growth.
About MyOperator:
MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.
Role Overview:
We are seeking a Manager – Customer Success to lead and oversee the entire Customer Success department for our SMBG clients. This role involves managing a team of 3–4 Team Leaders, who in turn manage a large pool of Customer Success Executives. You will be responsible for driving end-to-end customer journey – from onboarding to product adoption, engagement, and retention – while building scalable processes suitable for a high-volume customer base.
Key Responsibilities
- Lead and mentor 3–4 Team Leaders and indirectly oversee a team of 30+ Customer Success Executives.
- Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
- Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
- Implement and scale tech-touch engagement models for effective customer coverage.
- Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
- Monitor health metrics, churn signals, and client escalations; design proactive action plans.
- Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
- Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
- Continuously optimize processes to enhance team productivity and customer outcomes.
Qualifications:
- 5–7 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
- Minimum 2+ years of direct experience leading Team Leaders / Managers.
- Strong exposure to managing high-volume SMB customer bases.
- Excellent strategic thinking, problem-solving, and analytical skills.
- Tech-savvy mindset with experience implementing automation or tech-touch models.
- Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
- Exceptional communication and stakeholder management skills.
Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!
Benefits:
- Career growth opportunities in a fast-growing SaaS company.
- A competitive salary and performance-based incentives.
- A dynamic, inclusive, and collaborative work environment.
- Significant opportunities for professional growth and career advancement.
- The chance to make a real impact on thousands of growing businesses in India.
- Comprehensive health and wellness benefits.
Key Responsibilities:
- Video Editing:
- Edit raw footage into a cohesive and visually appealing final product, including cutting and trimming scenes, rearranging sequences, and adding transitions.
- Incorporate music, dialogues, graphics, and special effects to enhance the video’s narrative and visual appeal.
- Review shooting script and raw material to create a shot decision list based on scenes’ value and contribution to continuity.
2.Special Effects and Graphics:
- Add special effects, motion graphics, and animations to enhance video storytelling and visual appeal.
- Create or incorporate pre-existing graphics, such as lower thirds, titles, and credits, into the video.
3.Collaboration and Communication:
- Work closely with the director, producers, and other team members to understand the vision and requirements for each project.
- Provide creative input during brainstorming sessions and offer suggestions for improving the video’s narrative and visual style.
- Communicate regularly with the production team to ensure alignment on project goals, timelines, and deliverables.
- Color Correction and Grading:
- Perform color correction to ensure consistency and accuracy across all scenes.
- Apply color grading techniques to create the desired mood and atmosphere in the video.
4.File Management and Archiving:
- Organize and manage digital video files, ensuring proper naming conventions and storage for easy retrieval.
- Archive completed projects in an organized manner for future reference or reuse.
5.Quality Control:
- Review final videos to ensure they meet technical standards for broadcasting, including resolution, aspect ratio, and audio quality.
- Make necessary revisions based on feedback from clients or stakeholders.
6.Continuous Learning and Improvement:
- Stay updated with the latest video editing software, tools, and techniques.
- Attend workshops, webinars, and training sessions to enhance video editing skills and keep up with industry trends.
Qualifications:
- Bachelor’s degree in Film, Media, Communications, or a related field.
- Proven experience as a Video Editor or similar role.
- Proficiency with video editing software (e.g., Adobe Premiere Pro, Final Cut Pro, After Effects).
- Strong understanding of video formats, codecs, and editing workflows.
- Creative mindset with a strong eye for visual composition and storytelling.
- Ability to work independently and collaboratively, with strong time management and organizational skills.
- Knowledge of color correction and audio editing is a plus.
Responsibilities
- Translate mockups and prototypes into interactive and responsive web applications with modern front-end technology
- Take highly complex information and make it digestible for business users
- Objectively navigate the unknown with effective communication and decision making
- Apply atomic design principles to emerging technologies and frameworks
Eligibility
- Experience in Angular/React, proficiency with JavaScript/TypeScript, HTML, and CSS
- Expert knowledge of responsive web design
- Knowledge of Git, GitHub, GitLab, and/or Bitbucket
- Knowledge of programming patterns, design patterns, and principles
- Have a great sense of design and basic knowledge about interaction design concepts
- GRAPHIC DESIGN for e-commerce/education domain including STATIC, MOTION-GRAPHICS and VIDEOS for digital assets and print media, branding, merchandise and BTL activities
- Cross-functioning with our IT, Digital Marketing and Product team wherein you’ll be creating visually stunning designs, webpage mock-ups, logos, illustrations and marketing campaign creatives
- Create various concept routes, designs and colour palettes basis promotion themes for digital assets and campaigns as well as make amendments basis feedback
- Prepare print media graphics for BTL and internal branding
- Manage complete design process from conceptualization, testing, approval and implementation
- Adhere to media content calendar and timelines of various departments and ensure seamless delivery of creative content
- This role offers good exposure in E-COMMERCE and EDUCATION SEGMENT
- Min of 3 years of relevant experience in ADOBE SUITE including proficiency in PHOTOSHOP, AFTER EFFECTS, PREMIERE PRO and XD. Additional experience on IN-DESIGN and CORELDRAW preferable
KEY SKILLS:
- Expertise in ADOBE SUITE, mainly PHOTOSHOP, AFTER EFFECTS, PREMIERE PRO and XD
- Hands-on experience on IN-DESIGN and CORELDRAW
- Compelling storyboard making which effectively highlights the theme in the design concept
- Designing UI mock-ups having many concept routes, including STATIC, MOTION GRAPHICS and VIDEO creatives
- Creative thinking and solution finding approach for adapting and testing graphics across different media
- Effective interpersonal communication skills in a highly collaborative team environment
QUALIFICATIONS:
- 2-5 years of relevant experience
- MFA or relevant degree in design and fine arts
- Design portfolio to have several reputable brands, preferably from e-commerce domain
- Good communication in written and spoken English
- 2+ years of experience participating in the delivery of technology services.
- A proven ability to learn new applications & innovate in technology
- Strong Experience in technologies like PHP
- Demonstrable knowledge of web technologies including HTML, CSS, Javascript, AJAX etc
- Good knowledge of relational databases, version control tools and of developing web services
- Experience in common third-party APIs (Google, Facebook, Ebay etc)
- Passion for best design and coding practices and a desire to develop new bold ideas
- Experience in integrating, designing and developing solutions is desirable
ML ARCHITECT
Job Overview
We are looking for a ML Architect to help us discover the information hidden in vast amounts of data, and help us make smarter decisions to deliver even better products. Your primary focus will be in applying data mining techniques, doing statistical analysis, and building high quality prediction systems integrated with our products. They must have strong experience using variety of data mining and data analysis methods, building and implementing models, using/creating algorithm’s and creating/running simulations. They must be comfortable working with a wide range of stakeholders and functional teams. The right candidate will have a passion for discovering solutions hidden in large data sets and working with stakeholders to improve business outcomes. Automating to identify the textual data with their properties and structure form various type of document.
Responsibilities
- Selecting features, building and optimizing classifiers using machine learning techniques
- Data mining using state-of-the-art methods
- Enhancing data collection procedures to include information that is relevant for building analytic systems
- Processing, cleansing, and verifying the integrity of data used for analysis
- Creating automated anomaly detection systems and constant tracking of its performance
- Assemble large, complex data sets that meet functional / non-functional business requirements.
- Secure and manage when needed GPU cluster resources for events
- Write comprehensive internal feedback reports and find opportunities for improvements
- Manage GPU instances/machines to increase the performance and efficiency of the ML/DL model.
Skills and Qualifications
- Strong Hands-on experience in Python Programming
- Working experience with Computer Vision models - Object Detection Model, Image Classification
- Good experience in feature extraction, feature selection techniques and transfer learning
- Working Experience in building deep learning NLP Models for text classification, image analytics-CNN,RNN,LSTM.
- Working Experience in any of the AWS/GCP cloud platforms, exposure in fetching data from various sources.
- Good experience in exploratory data analysis, data visualisation, and other data preprocessing techniques.
- Knowledge in any one of the DL frameworks like Tensorflow, Pytorch, Keras, Caffe
- Good knowledge in statistics,distribution of data and in supervised and unsupervised machine learning algorithms.
- Exposure to OpenCV Familiarity with GPUs + CUDA
- Experience with NVIDIA software for cluster management and provisioning such as nvsm, dcgm and DeepOps.
- We are looking for a candidate with 14+ years of experience, who has attained a Graduate degree in Computer Science, Statistics, Informatics, Information Systems or another quantitative field. They should also have experience using the following software/tools:
- Experience with big data tools: Hadoop, Spark, Kafka, etc.
- Experience with AWS cloud services: EC2, RDS, AWS-Sagemaker(Added advantage)
- Experience with object-oriented/object function scripting languages in any: Python, Java, C++, Scala, etc.









