Website Process Consultant

• Experience in Core Java, CXF, Spring.
• Experience in spring boot, microservices.
• Extensive experience in developing enterprise-scale n-tier applications for the financial domain. Should possess good architectural knowledge and be aware of enterprise application design patterns.
• Should have the ability to analyze, design, develop and test complex, low-latency client-facing applications.
• Good development experience with RDBMS, preferably Sybase database
• Good knowledge of multi-threading and high volume server side development
• Experience in sales and trading platforms in investment banking/capital markets
• Basic working knowledge of Unix/Linux
• Excellent problem solving and coding skills in Java
• Strong interpersonal, communication and analytical skills.
• Should have the ability to express their design ideas and thoughts.

Roles & Responsibilities:

Job Description:

• Adobe has three cloud solutions: Creative Cloud, Document Cloud and Marketing Cloud. As part of Adobe’s Global Business Direct (GBD) process, the Inbound Sales Manager (ISM) is responsible to handle the sales for two out of these: Creative Cloud and Document Cloud. Sales can be made through multichannel: inbound chats, calls and emails across different Geos like NA, EMEA and APAC. While new customer acquisition always remains a priority, an ISM also needs to be able to up-sell/cross sell to existing customers by way of consultative selling.
  
  Responsibilities:
  
  
• An Inbound Sales Manager is accountable for driving and generating revenue for the business unit working on inbound sales inquiries on phone calls or chats
• Deliver the quarterly target as assigned by the business and achieve growth on critical products like Adobe Sign, Substance and Stock
• Generate incremental revenue from the existing customers by up-selling additional products and services
• Understands pipeline management, working on opportunities/leads on SalesForce and be able to present a report on a weekly basis to the leadership team
• Maintain exceptional level of service quality through CSAT(Customer satisfaction)
• Identify opportunities where a product specialist team can be involved to increase the deal size. Set up and attend the demos with them
• Should be well versed with Adobe’s solution/products that he/she will be responsible to position or sell
  
  

Requirements:

• Graduation is a must for this role

• Should have excellent communication and presentation skills

• Proven quick learner, who can understand and be able to position Adobe products and newage Solutions

• An ideal candidate should be "passionate" about inside sales as a profession & a believer in the ideology that inside sales is the present & future of sales

• Should have the skills to engage a customer and seek more areas of revenue

realization(value selling Vs. Transaction selling)

• Preferred experience in North American sales/support process and understanding the nuances of selling in this region

• Should multitask and be comfortable switching between phone and chat to address multiple customer queries at the same time

• Candidates with prior IT Sales background with an understanding of SaaS and licensing will be a plus

• Should possess sound understanding of the sales cycle/Inside Sales model and consultative selling approach. Basic understanding of sales techniques like BANT, Sales funnel, and pipeline management is desired

• Should be willing to work in all Geos: NA, APAC and EMEA

• Should have a minimum typing speed of 40 words per minute for Chat

We’re looking for a Senior QA/Test Engineer with strong Azure testing experience to ensure quality and reliability of healthcare data pipelines and APIs. You’ll play a key role in validating data ingestion, transformation, storage, and interoperability using modern Azure services.

🧠 What You’ll Do:

• Test end-to-end healthcare data ingestion pipelines (HL7, JSON, XML, FHIR).

• Validate data workflows using Azure Data Factory, Logic Apps, and Databricks.

• Verify accurate data storage and transformation in ADLS Gen2 before loading into Azure Health Data Services (FHIR Server).

• Perform API testing on services exposed via Azure API Management with focus on performance, security, and compliance.

• Lead defect lifecycle management — logging, tracking, prioritizing, and coordinating triage with developers, architects, and stakeholders.

• Ensure observability and access control using Azure Monitor and Role Based Access Control (RBAC).

• Collaborate with cross-functional teams to uphold quality goals and delivery timelines.

• Ensure adherence to healthcare data standards and privacy regulations.

📌 Required Skills & Experience:

✔ 6+ years of hands-on Azure testing / QA experience

✔ Strong expertise in testing with Azure Data Factory, Logic Apps, Databricks

✔ Proven ability in API testing, performance testing, and security validation

✔ Excellent defect lifecycle ownership and communication skills

✔ Understanding of healthcare data standards (FHIR preferred)

🎯 Nice to Have:

• Azure Certifications – AZ-900, DP-203, or Certified FHIR Specialist

We were founded in 2014 with a mission to develop and deliver applications to small businesses in India, using which these businesses can achieve new heights in their business.

Most of these companies lack behind because they can’t afford high end applications, and don’t buy these applications majorly because many of its features are not useful to their business. We develop customized applications as per customer’s business needs.

Founder & CEO - Karan Jain

Position - Frontend Engineer

Responsibilities

● Use markup languages like HTML to create user-friendly web pages

● Maintain and improve website

● Optimize applications for maximum speed

● Design mobile-based features

● Collaborate with back-end developers and web designers to improve usability

● Get feedback from, and build solutions for, users and customers

● Write functional requirement documents and guides

● Create quality mockups and prototypes

● Help back-end developers with coding and troubleshooting

● Ensure high quality graphic standards and brand consistency

● Stay up-to-date on emerging technologies

Requirements and skills

● Proven work experience of 4-5 years as a Front-end developer

● Hands on experience with markup languages

● Experience with JavaScript, CSS and jQuery

● Familiarity with browser testing and debugging

● In-depth understanding of the entire web development process (design, development and

deployment)

● Understanding of layout aesthetics

● Knowledge of SEO principles

● Familiarity with software like Adobe Suite, Photoshop and content management systems

● An ability to perform well in a fast-paced environment

● Excellent analytical and multitasking skills

● BSc degree in Computer Science or relevant field

Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.

Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.

We are a young company with humble beginnings in 2011 that grew  from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.

• You enjoy customer interactions and solving problems on behalf of our customers is something that you are passionate about.
• You enjoy resolving customer issues and providing feasible solutions.
• You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
• You consistently thrive for excellence.

• You will be the voice of the Enterprise customer sand help customers with issues related to the platform. You will be responsible for addressing and resolving tickets from enterprise customers while adhering to SLAs.
• You will document customer pain points to help in process improvement. You will also surface customer feedback to product and engineering teams to drive improvements in the product.
• You will explore customer data to identify trends with the objective of issue resolution.
• You will resolve customer issues through process expertise without having to escalate to higher levels of management but also understands when higher level of authorization is required.
• You will effectively interact, collaborate and network with other departments to resolve customer issues, including account management, technical support, product and engineering teams.
• You will be working in different shifts so as to ensure the client issues are addressed on time.

• 2-5 years of experience in 24x7 customer support operations.
• You have experience in B2B Software support and understanding of Saas platforms
• You have excellent communication skills, ability to identify complex customer problems.
• You possess a sense of urgency for problem resolution and knows where to go for that resolution.
• You have the eagerness for learning and staying up-to-date on new product or policy changes.
• Start-up experience would be a plus.
• You should have working knowledge about APIs and ticket management tools (such as Freshdesk, Postman, Grafana…) will be a plus or a learning mindset.

Our core customer-facing product today is a native Android application. In addition to this, we are building internal tools for customer support, investment management, marketing analytics and business management. In the future, we plan to hugely expand the features in our core product, build iOS and web products, and continuously improve our internal tools to better serve our customers.

For our back-end, we use Node.js / MySQL / AWS. We are currently a 3-member engineering team (1 back-end, 1 Android, 1 full stack) led by our founding engineer and advised by a senior technology executive from a leading fintech company.

Key Responsibilities of the Role

• Design, develop, test, deploy, maintain, and improve our software applications
• Build reusable libraries and frameworks that support complex web applications
• Set-up our technology infrastructure and integrate with 3rd party applications
• Contribute to internal discussions around product features, roadmap and technologies used
• Mentor & recruit engineers to the team
• Set up processes related to engineering & product

Skills / Required Experience:

• B.Tech / M.Tech in Computer Science or equivalent, with solid foundational knowledge in at least two general programming languages, data structures, algorithms, system architecture, security and networking protocols.
• At least 6 years of back-end development experience in a software product company is required for this role.
• Exposure to modern software development processes, multiple front-end and back-end technologies, and open-source software.
• Proficiency with tools like Gitlab/Jira/Firebase, as well as AWS and commonly used database systems etc. is required
• Experience in an early-stage startup or having founded your own startup would be good to have (but not necessary).

Hello,

Are you looking for placements?

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All you have to do is just fill out the below google form, and clear a screening interview. Some of the features of Placement Guidance Program will be:
- Soft Skills Training
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Requirement:-
1. Strong PHP Core programming expertise
2. MySQL DB Model Design and Programming expertise
3. Strong skills in either Joomla or WordPress - at least one is needed.
4. Working know how of HTML 5/ CSS 3
5. Knowledge of SVN or any other version control tools
6. Must have solid REST/API implementation and integration concepts.

Preferred addons :-
1. Good to have Frontend Skills in - Javascript/JQuery/Bootstrap/Angular
2. Experience in common third-party social APIs (google, Facebook, eBay etc)
3. Experience with Payment Gateway integration with APIs like (paypal, payza, authorise.net, Firstdata, Ipayout, Stripe etc)
4. Any experience in Ionic / PhoneGap is a plus

Benefits
1. 6 months of probation period.
2. Working Days: Monday-Friday (As per International Standards).
3. Working Timings: 9 hours per day including break of 1 hour
4. Opportunities to learn and grow.