
ESSENTIAL DUTIES AND RESPONSIBILITIES
Actively participate in the exchanging of ideas and information within the department
Participate in rollout of new business system integrations.
Serve as escalation point for system and troubleshooting issues, assist in resolving production issues.
Participate in or lead solution design sessions.
Ability to work effectively under pressure with changing priorities and tight deadlines
Provide technical advice, code reviews and assistance to other programmers.
Write complex integration solutions, optimized data extracts, updates and interfaces.
Interface with functional specialists to ensure solution design and integrity.
Devise sample input data to test accuracy of program.
Observe or runs test of program using sample or actual data, assist in user acceptance training.
Understand and embrace the global IT strategic direction
Adhere to all safety and health rules and regulations associated with this position and as directed by
superior.
Proactively organize verbal and written ideas clearly and use an appropriate business style
Be effective and consistent in providing regular updates to appropriate managers
Communication:
Ask questions; encourage input from team members
Able to work with and participate within a small multicultural professional team.
Provide regular updates to appropriate managers
Confer with reporting manager on complex or unusual situations
Maintain a thorough knowledge and in-depth field experience regarding emerging or job technologies
required to fulfill the job, this could include formal or self paced professional development. Participate in
the exchange of ideas and information within the department
Offer new ideas and suggestions for improvement. Identify and implement new practices and
processes that are “best in field”
Requirements:
KNOWLEDGE REQUIREMENTS
Experience in analysis, design, coding, and implementation of enterprise integration solutions.
Experience with webMethods components: Integration Server, Broker, Trading Networks, and SAP
Adapter. webMethods 10.x version preferred.
Experience with RosettaNet PIP’s and standards.
Experience with EDI Standards (ANSI X12) and AS2 protocols
Experience with XML/JSON and webservices (SOAP/REST).
Experience with PL/SQL.
Experience with FlatFile processing & SFTP
General understanding of scalability and high-availability systems.
Excellent communication/documentation skills
Experience in system administration a plus.
Experience with environment upgrading a plus (eg. version 9.X to 10.X)
EDUCATION & EXPERIENCE REQUIREMENTS
B.E./B.Tech/M.Tech/MCA
7 to 8 years experience in a relevant IT position OR equivalent external work experience
WORKING CONDITIONS
Location: Nodia
Travel requirements: Domestic and/or International, up to 10%.
Climate controlled office environment during normal business hours.

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About Us:
MyOperator is India’s leading Cloud Telephony platform, empowering 40,000+ businesses to communicate smarter. We’re now expanding into Conversational AI and Chatbots, aiming to build intelligent customer engagement solutions from the ground up. We're seeking a Product Manager with hands-on experience in building AI-driven chatbot products who can lead this initiative from zero to launch.
Key Responsibilities:
- Chatbot Product Ownership: Lead the end-to-end development of our chatbot product, from ideation, architecture definition, and MVP launch to scale-up.
- Product Strategy & Roadmap: Define and own the chatbot product vision and roadmap aligned with business goals and customer needs.
- Requirement Documentation: Draft comprehensive Product Requirement Documents (PRDs) detailing user stories, workflows, and technical integrations (LLMs, APIs).
- Conversation Design & UX: Collaborate with UX teams to craft intuitive conversational flows and ensure a seamless user experience across WhatsApp, Web, and App.
- AI/ML Collaboration: Work closely with Data Science and Engineering teams to integrate LLMs (OpenAI, Vertex AI) for dynamic, context-aware interactions.
- Data-Driven Decisions: Utilize tools like Mixpanel, Google Analytics, and bot analytics platforms to monitor user behavior, define success metrics, and iterate features.
- Cross-functional Leadership: Partner with Tech, Sales, Marketing, and Customer Success teams to align product development with market demands and go-to-market strategy.
- Project Management: Drive agile processes using Jira, ensuring timely sprint deliveries, backlog grooming, and resolution of blockers.
Qualifications:
- Experience: 2+ years in Product Management, with direct experience in chatbot or conversational AI product development.
- AI & LLM Knowledge: Strong understanding of Large Language Models (LLMs), NLP technologies, and experience integrating AI-powered chatbots.
- Platform Ecosystem: Exposure to WhatsApp Business API ecosystem and conversational commerce tools.
- Mobile & Web Product Understanding: Ability to oversee chatbot deployment across mobile apps and web platforms.
- Analytical Skills: Proficient in product analytics using Mixpanel, Google Analytics, or Adobe Analytics.
- Project Management Tools: Experience with Jira or similar agile project management tools.
- Education: Bachelor’s degree in Computer Science, Engineering, or Business; MBA is a plus.
- Soft Skills: Strong problem-solving skills, data-driven mindset, excellent communication, and collaborative leadership.
Why Join Us?
- Lead the Chatbot Product from zero-to-one in a fast-growing SaaS environment.
- Work with a cross-functional, high-impact team on cutting-edge AI solutions.
- Career growth and leadership opportunities in Conversational AI domain.
- Competitive compensation, remote-first work culture, and collaborative environment.
- Developing store strategies to raise customers’ pool, expand store traffic and optimize profitability Meeting sales goals by training, motivating, mentoring and providing feedback to store staff Ensuring high levels of customers satisfaction through excellent service
About Simpl
http://getsimpl.com/">Simpl partners with popular online brands and offers their customers the ability to make purchases without paying for them at that very moment.
Over the years, additionally, it has also developed a range of offerings including a one-time checkout feature; Bill Box, which allows customers to automate their recurring expense payouts, and splitting a bill in three parts, to build a “full-stack solution,” said Nitya Sharma, co-founder and chief executive of Simpl, in an interview with TechCrunch.
Some of Simpl’s partners include telecom network Jio Platforms, food delivery service Zomato, pharmacy 1MG, grocer BigBasket and ticketing platform MakeMyTrip.
Know More About Simpl
[ https://techcrunch.com/2021/11/30/india-fintech-simpl-raises-40-million">https://techcrunch.com/2021/11/30/india-fintech-simpl-raises-40-million ]
[ https://getsimpl.com/about-us/">https://getsimpl.com/about-us/ ]
Tech Stack
Must Have
Java 1.8 or later/Golang/Ruby on Rails,
Spring, Spring Boot, Microservices, SQL / NoSLQ , REST APIs , Redis , Kafka, Rabbit MQ, Docker, AWS
Nice To Have
B2B / B2C / Cloud (AWS/ GCP) / SAAS Products , Software Best Practices , REST / GRPC , Domain Driven Design, Event and Message Driven Systems , Data Structures , Algorithms, OOPS, System Design, JUnit, Mockito, Fitnesse, Cucumber, HTML/ CSS / Javascript, Git , Bitbucket, Maven, Asynchronous / Functional / Reactive Programming in Java
Your Qualifications
- An Engineering Degree - B.E/B.Tech/MS/PhD in any stream – Computer Science preferred.
- 7-12 years of relevant experience in building highly resilient, highly scalable systems
- Understand the product management space with Agile methodologies.
- Demonstrated end-to-end ownership for development and design of least one cloud-based product - Experience in building microservices / platforms is desirable.
- Strong desire to drive change, and ability to adapt to change quickly. Proficient in new and emerging technologies.
- Ability to balance the long-term “big picture” and short-term implications of design decisions.
- Exceptional communication and interpersonal skills - including negotiation, facilitation, and consensus building skills; ability to influence and persuade, without direct control.
- Mentoring / coaching Junior and Senior Engineers.
- Focus on reusability, frameworks, patterns and configuration tools for faster development.
- Excellent in Engineering excellence – code quality, performance tuning / chaos engineering, operational excellence etc.
- DevOps and TechFinOps mindset to problem solving and product development.
Requirements
Benefits
Requirements :
- Minimum 5 years of experience working on Python Environment
- Knowledge of software development methodologies and being able to work on projects individually or as part of a team. should be able to work with AGILE methodology.
- Knowledge of relational databases, version control tools and other development tools.
- Strong interest in learning new skills/technologies and curiosity to explore various technologies
- Should have strong analytical skills
- Good communication.
Must Required Skills:
- Python 3
- should have worked on one or more major Python web frameworks.
- Working knowledge in selenium.
- Worked with APIs development, integration of third-party APIs
- Working knowledge of MySQL databases integration with Python Environment.
Responsibilities
- Collaborate with internal teams to define user interface requirements
- Combine various colors, shapes and typography fonts to improve user experience
- Paint by hand and use drawing applications to design original graphics
- Use visual design software to refine illustrations
- Apply sketching techniques, like gradients and contrasts to enhance digital images
- Present rough drafts to product managers and/or key stakeholders to gain approval
- Develop prototypes and models to use in various products to maximize aesthetic consistency
- Brainstorm new ideas, layouts and graphics
- Stay up-to-date with design application changes and industry developments
Requirements
- Proven work experience as a Visual Designer, UI Designer or similar role
- Portfolio of related works (e.g. logos, animations and graphics)
- Hands-on experience with image editing and digital sketching software, like Photoshop, Indesign and Adobe Illustrator
- Knowledge of HTML/CSS; JavaScript is a plus
- Strong aesthetic skills with the ability to combine various colors, fonts and layouts
- Ability to meet deadlines while working on team projects
- Attention to visual details
- BSc degree in Design, Visual Arts or relevant qualification












