Webmethod developer

We are looking for an experienced Cloud & DevOps Engineer to join our growing team. The ideal candidate should have hands-on expertise in cloud platforms, automation, CI/CD, and container orchestration. You will be responsible for building scalable and secure infrastructure, optimizing deployments, and ensuring system reliability in a fast-paced environment.

Responsibilities

• Design, deploy, and manage applications on AWS / GCP.
• Build and maintain CI/CD pipelines using Jenkins, GitHub Actions, or GitLab CI/CD.
• Manage containerized workloads with Docker & Kubernetes.
• Implement Infrastructure as Code (IaC) using Terraform.
• Automate infrastructure and operational tasks using Python/Shell scripts.
• Set up monitoring & logging (Prometheus, Grafana, CloudWatch, ELK).
• Ensure security, scalability, and high availability of systems.
• Collaborate with development and QA teams in an Agile/DevOps environment.

Required Skills

• AWS, GCP (cloud platforms)
• Terraform (IaC)
• Docker, Kubernetes (containers & orchestration)
• Python, Bash (scripting & automation)
• CI/CD tools (Jenkins, GitHub Actions, GitLab CI/CD)
• Monitoring & Logging (Prometheus, Grafana, CloudWatch)
• Strong Linux/Unix administration

Preferred Skills (Good to Have)

• Cloud certifications (AWS, Azure, or GCP).
• Knowledge of serverless computing (AWS Lambda, Cloud Run).
• Experience with DevSecOps and cloud security practices.

Job Summary: As a Customer Support Executive , you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner. You will work closely with customers and internal teams to ensure exceptional service delivery and customer satisfaction.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a courteous and professional manner.
• Identify customer needs and recommend appropriate solutions.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
• Keep records of customer interactions, comments, and complaints.
• Ensure customer satisfaction and provide professional customer support.

Requirements:

• Proven customer support experience or experience as a client service representative.
• Excellent communication and problem-solving skills.
• Ability to multi-task, prioritize, and manage time effectively.
• High school diploma or equivalent; college degree preferred.

Preferred Skills:

• Experience in a call center or BPO environment.
• Knowledge of customer relationship management (CRM) systems.
• Fluency in English.

Note: Cab facility (only drop) available for female candidates.

Job Type: Full-time

Pay: ₹13,000.00 - ₹22,000.00 per month

Shift:

• Night shift
• US shift

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Other Benefits:

• Performance bonus

Product Analyst (Process Excellence Team, Episource)

Key Responsibilities and Deliverables 

• Ensure timely release of features and bugs. 
• Talk to development team and ensure all roadblocks are cleared.
• Participate in user acceptance testing and undertaking the functionality testing of new system 
• Do due-diligence (or innovative workshops) with teams to identify areas of Salesforce improvement 
• Interpret business needs and translating them into the application and operational requirement with the help of strong analytical and product management skills 
• Prepare requirements and act as a liaison between development team and ops  
• Create stories in JIRA and ensure they are discussed with dev team for proper sign offs. 
• Prepare monthly, quarterly and six months plan for product roadmap
• Create product roadmaps after discussing with business heads. 
• Ideate and define epics for the product and then define product functions. 
• Each feature or new product development should result in cost per chart optimization or in helping new business line       
• Work on other product lines associated with Salesforce
• Based on business need, work on other product line like retrieval, coding and HRA business on Salesforce
• Training about products and its usage to the customer
• Give proper training to end users on the product usage and its functionality
• Prepare product training manuals during roll out.  

Skills & Attributes required

• Technical Skills

• • Statistical Analysis Tools and techniques 
  • Process Definition, Process Designing, Process Modelling and Simulation, Process and Program Management and BPR 
  • Mid/Large Scale transformations and System Implementations Project 
  • Stakeholder Requirement Analysis
  • Should have good understanding of the latest technology like Machine learning, Natural language processing, & AWS.

• Strong Analytical Skills 
  • Data Exploration and Analysis
  • Has the ability of start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, perform insightful analysis and draw conclusions relevant to the business problems 

• Communication Skills 
  • Has the ability to communicate effectively to all the stakeholders
  • Demonstrated ability to communicate complex technical problems in simple plain stories
  • Ability to present information professionally and concisely with supporting data
• Creative Problem Solving and Decision Making
  • Needs to be a self-initiator and should be able to work independently on solving complex business problems
  • Needs to understand customer pain points and should have the ability to innovate processes
  • Inspecting process meticulously, identify value-adds thereby re-aligning processes for operational and financial efficiency 

Malayalam and Hindi-speaking Customer support executives

Good in English communication

freshers also welcome

Outbound call center exp preferred

work location - Chennai - In-office work

You need to write scalable Python code for developing and implementing robust applications. You would indulge your dedication and passion to build server-side logic ensuring low-latency and high end performance. You should have sound knowledge of Python frameworks such as Django and Flask.

YOUR ‘OKR’ SUMMARY

OKR means Objective and Key Results.

As a Software Engineer at Coredge, you will help develop our next-generation cloud native core solution along with the product and the open-source community to build the Coredge.io vision.

What you will do?

• System engineering and implementation in Python and Golang.

• Working on performance issues using creative experiments and internally developed product features.

• Research, propose, and integrate relevant open-source projects based on product objectives.

• Write organized, efficient, and well documented Python/Golang code as an example for junior engineers.

• Participation in all levels of product definition, design, implementation, testing, and deployment.

• Must include the ability to discuss abstract system architectures from ideas through implementation and

           creatively apply domain experience to solve technical challenges.

• Mentoring software engineers, fostering an environment of trust and accountability.

What you will need?

A strong sense of ownership, urgency, and drive. As an integral part of the development team, you will need the

following skills to succeed.

• Strong Python skills to develop framework(s).

• Hands-on to design & develop re-usable framework components.

• Hands-On experience on developing framework, designing re-usable framework components.

• Experience in engineering practices such as code refactoring, design patterns, design driven development, Continuous Integration, building highly scalable applications, application security and functional programming.

Additional Skills:

• Knowledge of Cloud native would be an advantage.

• Understanding of Kubernetes from Architecture side and also understand the Standard API.

• Code contributed to CNCF or similar community will be plus.

• Performance benchmarking of K8’s or any cloud will be added advantage

Job Details:-

Designation - Front-end Developer

Location:- Mumbai

Minimum Experience Required:- 2-4 Years.

Package Offered:- Rs.4,00,000/- to 7,00,000 pa.

Must have experience in React.js

We are looking for a qualified Front-end developer to join our IT team. You will be responsible for building the ‘client-side’ of our web applications. You should be able to translate our company and customer needs into functional and appealing interactive applications.

Front-end Developer Job Description:-

Responsibilities

• Use markup languages like HTML, React.js to create user-friendly web pages
• Maintain and improve web apps
• Optimize applications for maximum speed
• Collaborate with back-end developers and web designers to improve usability
• Get feedback from, and build solutions for, users and customers
• Write functional requirement documents and guides
• Help back-end developers with coding and troubleshooting
• Stay up-to-date on emerging technologies

Required Experience and Knowledge

• Proven work experience as a Front-end developer and hands-on experience with markup languages
• Experience with React.js (Saga), JavaScript, CSS (less) and Ant Design
• Familiarity with browser testing and debugging.
• In-depth understanding of the entire web development process (design, development and deployment)
• Understanding of layout aesthetics and knowledge of SEO principles
• An ability to perform well in a fast-paced environment
• Excellent analytical and multitasking skills

Must have Skilled and Should Currently have Hand-on experience:

• Programming Language:          C, C++
• Operating System:                   Linux
• Debugging Tools:                     Valgrind / GDB - required
• Version Control:                       (Stash- nice to have) & (Git – Required)
• Build and Deployment:             Bamboo – nice to have
• Operating System:                     Linux
• Experience:                               5 to 8 years (Min. 4 years)

• Would be working on Development and Production Support of Email Mx Product which uses email protocols  (POP, IMAP, and SMTP) developed on C, C++ technology on Linux Platform.
• Technologies they get to learn: C, C++, GDB, Valgrind, python (python to a certain extent).
• Protocols they get to learn:   POP, IMAP, and SMTP and also any and every communication happening in Email Platform
• Source Control:                 Git, Stash
• Build and Deployment:           Bamboo
• Operating System:               Linux

• Debugging a Multicomponent – Multi-Threaded – Multi-Server Environment of a Live Product Deployed to Tier – 1 Customer.
• Opportunity for Improving CPU of exiting product.
• Opportunity for Memory optimization along with some good

Required Skills

We're looking for developers who are interested in solving problems. We like people who are willing to work across the technology spectrum. 

An example of a typical problem would be a product feature that requires UI/UX (Typescript/React/HTML/SCSS), server changes (Java/Scala/R), and database changes (MySQL).

You will own some or all of a product/feature. You will also mentor others, read and review code, maintain code, deploy code, tune the performance of systems, as required.

Requirements :

- We're looking for 4 years or more of relevant work experience. That being said, if you think you have the necessary skills to make the number irrelevant then do talk to us

- Proficiency in Java, JavaScript, and sufficient knowledge of database concepts to write efficient queries

- Working experience in one or more of React, Redux, Typescript, and associated tools such as Webpack, Grunt, Gulp etc.

- Working experience in HTML, (S)CSS

- Working experience writing unit/functional/integration tests

- Knowledge of Java 8 features such as streams and lambdas is a plus

- Knowledge of REST concepts and design is a plus

- Knowledge of ES6 features/syntax is a plus

- Knowledge of functional programming concepts is a plus

- Knowledge of build/deploy tools such as Ant, Maven, Gradle, Ansible, Chef, Puppet etc. is a plus

- Knowledge of one or more scripting languages such as Awk, Bash, Perl, Python, Rubyetc. is a plus

- Ability to use modern IDEs such as VSCode, IntelliJ IDEA, Eclipse etc. is a plus

- Knowledge of container technologies such as Docker, Kubernetes, etc. is a plus

Bonus Points :

- For product experience. We're a product company. Talk to us if you have worked on software products

- For startup experience. Have you worked in a any startups? We're always looking for people who have startup experience

- If you've developed and deployed any software for your own, or others- use

- If you've contributed to open source projects

- If you've spoken at developer conferences, published articles in tech websites, published podcasts

- If you communicate well. Do you blog? Can you explain ideas clearly and succinctly? Can you answer questions in short, clear sentences?

- If you have technical certifications such as AWS, Docker, Redhat etc.

- If you're self taught. Have you learned other programming languages, technologies etc. on your own? Share the details of the courses you took online, for instance.

- For deep knowledge in one or more areas. We like people who dig down, understand concepts in detail

- If your code/work is out there in public. We'd love to see what you've developed and deployed to the external world