Web Designer

Desktop Support Engineer plays a crucial role in ensuring the smooth operation of technical systems, providing expert-level support to customers, and contributing to the improvement of products and services through technical expertise and leadership.

To meet the qualifications specified:

1. Educational Background: A degree in a relevant field, such as Computer Science, Information Technology, or a related discipline, is a requirement.

2. Experience: While not explicitly mandatory, experience in fields like Computer Science or IT is considered advantageous. It may provide a practical understanding of the domain that can be beneficial in this role.

3. Personal Traits: Being a natural helper and enjoying assisting people with their computer issues are essential qualities. Additionally, the ability to simplify and effectively communicate technical details to individuals with varying levels of technical knowledge is a significant advantage.

If you possess the educational qualification, experience, and the mentioned traits, it's likely you fit the criteria for this role. Demonstrating your passion for helping people with technical issues and your ability to communicate complex information in an understandable manner during the application.

Roles and Responsibilities

Technical Expertise:

Provide advanced technical support to customers and internal teams.

Troubleshoot complex technical issues related to software, hardware, or network systems. Perform root cause analysis for recurring issues and implement permanent resolutions.

Collaborate with development teams to escalate and resolve product issues. Maintain up-to-date knowledge of new technologies and industry trends.

Customer Support:

Act as a point of escalation for critical customer issues.

Communicate effectively with customers to understand their technical concerns. Manage and prioritize support tickets and customer inquiries.

Ensure timely resolution of customer issues according to service level agreements (SLAs). Provide training and guidance to junior support engineers.

Documentation and Reporting:

Document troubleshooting steps and solutions for knowledge base articles. Create and maintain technical documentation, including FAQs and user guides.

Generate regular reports on support activities, issue trends, and resolution metrics.

Quality Assurance:

Conduct quality assurance testing for new software releases or patches. Validate bug fixes and ensure they meet customer requirements.

Perform regression testing to identify potential issues before deployment.

Communication Skills:

Communicate technical information effectively to both technical and non-technical audiences. Provide regular updates to customers and stakeholders on issue status and resolution.

Participate in customer-facing meetings and conference calls as a technical expert. Troubleshooting and Problem-Solving:

Utilize diagnostic tools and resources to analyze technical issues. Develop creative solutions to complex technical problems.

Implement temporary workarounds and permanent fixes as necessary.

Compliance and Security:

Ensure compliance with data protection regulations and security best practices. Follow established protocols for handling sensitive customer information.

Required Skill Set: MS Office, Windows Troubleshooting, ITIL, Basic Networking, Understanding on EDR, DLP Tools, Firewalls, VMware/ Citrix workspace Client setup troubleshooting, Active Directory, Basic Concepts of O365 Exchange admin, Microsoft MDM & Intune, Firewall’s, DLP, EDR, Proxy concepts, Fundamental understanding of ITSM, ITIL, or CMDB.

We are looking to expand our existing Python team across our offices in Surat. This position is for SDE-1 - Junior Software Engineer. 

The requirements are as follows:

1) Familiar with the Django REST API Framework.

2) Experience with the FAST API framework will be a plus

3) Strong grasp of basic python programming concepts (We do ask a lot of questions on this on our interviews)

4) Experience with databases like MongoDB , Postgres , Elasticsearch , REDIS will be a plus

5) Experience with any ML library will be a plus.

6) Familiarity with using git , writing unit test cases for all code written and CI/CD concepts will be a plus as well.

7) Familiar with basic code patterns like MVC.

8) Grasp on basic data structures.

You can contact - nine three one six one two zero one three two

About the Role :

Senior Android Team Lead will be responsible for testing, QC, debugging support for various Android and Java software/servers for products developed or procured by the company. The role includes debugging integration issues, handling on-field deployment challenges, and suggesting improvements or structured solutions. The candidate will also be responsible for scaling the architecture. You will work closely with other team members including Web Developers, Software Developers, Application Engineers, and Product Managers to test and deploy existing products. You will act as a Team Lead to coordinate and organize team efforts toward successful completion or demo of applications. This includes implementing projects from conception to deployment.

Responsibilities :

● Working with the Android SDK, Java, Kotlin, NDK

● Handling different Android versions and screen sizes

● Applying Android UI design principles, patterns, and best practices

Requirements :

● Strong technical background in Android application development and Kotlin

● Solid programming skills

● Detail-oriented with strong attention to specifics

● Excellent written and verbal communication skills

● Strong analytical and quick problem-solving ability

● Ability to quickly document requirements from open discussions

● Fast typing skills for documentation and communication

● Familiarity with JIRA, EPICs, Excel, Google Sheets, and Agile methodologies

● Team player with leadership qualities

● Decision-making ability and team management skills

● Interest in working in a startup environment with cutting-edge products

● Experience with design and architecture patterns

● Understanding of testing processes, debugging, code versioning, and repositories

● UI/UX experience

● Strong knowledge of Java & Kotlin

● Software development experience with strong coding skills

● Experience building services for data delivery to mobile clients

● Experience with relational and non-relational databases

● Knowledge of REST and JSON data handling

● Experience with libraries like Retrofit, RxJava, Dagger 2, Lottie

● Server integration (REST endpoints)

● Experience with AWS stack and Linux

● Apps shipped and available on Google Play

● Backend API development

● Familiarity with Android Studio, Eclipse IDE

● Good knowledge of mobile hardware, software, and operating systems

● Willingness to work in a fast-paced startup environment

● Strong oral communication and presentation skills

● Team-oriented, with a positive approach to technology and engineering

● Result-oriented with a focus on efficiency and timeliness

● Strong self-awareness and ability to work under deadlines

● Proficiency in Microsoft Project, PowerPoint, Excel, Word

● Willingness to mentor and manage team members

● Willing to travel 5–10% of the time for demos, training, and collaboration

Preferred Background :

● Understanding of Artificial Intelligence and Machine Learning

● B.S. / M.S. in Computer Science, Electrical, or Electronics Engineering

● 5+ years’ experience with Android, Java Server, JSP

● Experience with Virtual Reality and Augmented Reality

● Familiarity with Test-Driven Development

● Background in CS or ECE

● Python experience is a big plus

● iOS development knowledge (not mandatory)

● Strong foundation in data structures and algorithms

Must Have :

Strong technical background in Android application development and Kotlin

· Looking candidates having 5+ years of experience.

· Need candidates from Delhi NCR Only.

· All Academic backgrounds acceptable (except BCA).

· Immediate Joiners Preferred

· Candidate must have some experience working with IoT devices.

· Candidate should have experience working with Camera model X.

Experience • 1-3 years.

Skill to Test

• ReactJS

• JavaScript, jQuery

Primary Skills

• Frontend frameworks (ReactJS and/or Angular)

• Pure JavaScript, jQuery

• Bootstrap, HTML5, CSS, SASS

• CRM Development (Salesforce, Dynamics, ServiceNow)

• Working with third-party APIs

Secondary Skills (nice to have)

• Java EE (Servlets, JSTL, JSP, JDBC)

• Passionate about Implementing UX\UI of web applications

• API Design (REST)

• Understanding of browser technologies and limitations

Soft Skills

• Thrives collaborating in a team environment with a diverse range of people

• Passionate about delivering an amazing customer experience

• Able to have a change of mind, and able to change the minds of others

• Writes clearly and concisely

• Capable of working without a company office, with a fully remote team

Growth Skills

• Possesses a good work ethic; a self-starter with a desire to grow

• Always looking for better ways to get the job done

• Participate in requirements analysis and design 
• Development of Web applications and RESTful APIs using C#, .NET Core, ASP.NET Core, .NET Framework 4.7, C#, ASP.NET MVC, LINQ, Entity Framework 6.0, EF Core
• Development of Microservices using Clean Architecture, CQRS, .NET Design Patterns, SOLID Principles and Object-oriented design & analysis (OOA & OOD)
• Development of Microservices using Microsoft Azure or AWS, Dockers and Kubernetes
• Write clean, scalable code using .NET programming languages (C#)
• Write Microsoft SQL queries and optimize both external and internal DB processes and procedures.
• Use automation tools, following CI/CD best practices in an established DevOps team.
• Write unit and integration tests using Moq
• Collaborate with internal teams to produce software design and architecture
• Develop documentation throughout the software development life cycle (SDLC)
• Serve as an expert on applications and provide technical support  

Responsibilities

• Lead the app team to develop apps using Flutter for both Android & iOS platforms.
• Implement best practices for app development, usage tracking, and issue fixes.
• Do regular code reviews to ensure code quality.
• Be an individual contributor to write quality code that is simple, reliable, and scalable.
• Implement test-driven development.
• Ensure the best performance and user experience of the application.
• Work with the team to manage, optimize, and customize multiple applications.
• Evaluate and implement out-of-the-box ideas for application development.

Required Skills

• Must have 8+ years of experience in native mobile development (Android / iOS).
• Must have 2+ years of experience in Flutter with Dart.
• Must have worked and successfully deployed apps on play-store/app-store using Flutter.
• Experience with any of the state management solutions like Bloc, Provider, Mobx, etc.
• Extreme attention to detail and the ability to match the design as closely as possible.

Job Perks

• Get to work with a highly passionate team of engineers.
• Open and embracing culture towards the latest hot technologies.
• A high level of freedom & responsibility.
  
  

Senior PHP Developer

Experience: 1 year to 5 years

Although salary is not a constraint for a deserving candidate

We are looking for 1.5 yrs+ experienced candidates proficient in PHP/ MySQL to develop Websites and web applications. The desired candidate would be involved in the full software/ website development life cycle starting from requirement analysis to testing. The candidate should be able to work in a team or should be able to handle projects independently.

Job Responsibilities: -

• Hands-on experience in Core PHP along with working exposure in XHTML, HTML 5, JavaScript, CSS, Ajax, jQuery, bootstrap, APIs.
• PHP Scripting with MVC architecture Frameworks like Codeingnator and Laravel.
• Should take responsibility to develop a website and Web-Based Application using Open Source systems.
• Knowledge of Linux, Web application development, Quality software development.
• Optimizing MySQL Queries and databases to improve the performance.
• Excellent conceptual, analytical, and programming skills.
• Knowledge of Object-Oriented Programming (OOPS) concepts with Smarty and AJAX.
• Should be well versed with OS: Linux/ UNIX, Windows (LAMP and WAMP)
  Good experience in Relational Database Management Systems, Database design, Normalization.
• Preference will be given if you hold working knowledge with Open Source like WordPress, Shopify, and other open-source eCommerce systems.
• Good communication skills (spoken/written) will be a plus.
• Must be technically and logically strong.

Job Type: Full -Time

Education:

 BE/ B. Tech/ BCS/BCA/ M. Tech/ MCA/ MCS/ MCM

Working Hours: 9:00 AM to 6:00 PM