UI/UX Instructional and Graphic Design Intern (Remote)

Skills:

 Design and build web applications with React and TypeScript, ensuring high-quality and responsive

user interfaces.

 Write unit tests and integration tests using Jest to ensure code reliability, performance, and

scalability.

 Ensure performance optimization, code modularity, and maintainability of applications

What we want to accomplish and why we need you?

Haptik is one of the world's largest Conversational AI companies, having reached over 500 + million devices, and processed over 5 billion+ conversations till date. Haptik has been at the forefront of the paradigm shift of interaction from clicks to conversations. We have built a robust set of technology and tools that can enable any kind of conversational application. With a 400+ member strong team that is set to double in the coming year, Haptik is truly poised to lead the Conversational AI revolution with some of the best minds in the industry.

We are a full-stack conversational AI company from building products to delivering bots for our clients. We are looking for a front-end engineer who can help us build the next generation of enterprise-grade conversational AI platform.

What will you do every day?

As a front-end tech lead you will be responsible for building the Haptik platform which is used by people across the globe. You will be working closely with the product, design and platform team on a day to day basis and be responsible for the look and feel of the product. While you know how to work hard, you also know how to have fun at work and make friends with your colleagues.

Ok, you're sold, but what are we looking for in the perfect candidate?

- Have a keen eye for detail and passionate about UI and UX

- Has worked with a team of FE engineers to set tech processes and standards.

- Has experience in mentoring junior engineers.

- Have a solid understanding of front-end technologies especially React

- Build, maintain and gate-keep the platform tools

- Work closely with the PM and designers to deliver high-quality features

- Work closely with the backend engineers to understand the Interkat Platform and build for scale

- High-level estimating and scoping/breaking down of tasks

- Document features to make them easily understandable to clients

- Participate in code reviews, automated and functional testing, and other aspects of our quality assurance process

- Use and promote standard good coding practices

- Fully participate in a scrum-based, agile development team

- Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and software development best practices

- Work experience around optimizing build artifacts and performance monitoring

- Following security standards when using cookies/others to store user information etc.

Requirements :

- 5+ years of experience working on React.js

- Prior experience of leading/mentoring a team is a plus

- Knowledge of flux and redux

- Must have extensive experience working on Javascript, HTML, CSS, animations and UI/UX principles.

- Knowledge of backend technologies is a plus

- Good attention to detail, pixel perfect designs

- Bachelor's Degree in computer science or equivalent

- Good Communication skills

- Hustler with the passion for writing good code

- Team player

- Must have experience in working in an agile environment, exposure to tools like Jira would be an added benefit.

Requirements is such a strong word. We don't necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you've done most of it and are ready for the challenge of adding some new things to your resume.

Support at Exotel is different. The goal is not just to deliver help to our customers, but to deliver happiness. It's not the same questions over and over again, and often involves researching/understanding the business side of how companies use our platform to build their communication applications and help accordingly.

Providing time-sensitive help to meet the customer’s needs during each interaction is of utmost importance.

Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.

We are a young company with humble beginnings in 2011 that grew  from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.

Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.

• You're empathetic to customers and can easily put yourself in their shoes. You listen and understand well. You’re smart and know that not everyone comes with the same skill sets and help people whether they are technically inclined or not. Your job is to make the customer feel empowered and happy after each interaction.
• You love solving problems and have the ability to provide solutions to technical problems that customers face. You never give up when you don't know the answer right away.
• You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
• You write well. You know exactly what word or punctuation to use based on the context.
• As we are an API driven company, you either know how applications are built using APIs or have a keen interest to learn.

• You want to be an enabler for business success with an appetite for steep learning.
• You enjoy mentoring and coaching teams, take pride in teams success.
• You enjoy solving problems and thrive for excellence

• You’ll be our Product Champ in all areas. Providing solutions to different problems of clients by taking help of different internal tools, coordinating with Tech Support (this is one team with whom you’ll be working the most), Network operations, Customer Success, Product and Finance teams.
• You'll work one-on-one with customers, helping them to get the most out of Exotel. You might wing unplanned Skype calls and live screen-shares apart from answering phone calls and responding to emails.
• Ensure that all the related notes/ call comments are properly documented and suitable information is provided to clients.
• Maintain our https://support.exotel.in/support/home" target="_blank">knowledge base site. Write, edit and help create content whenever necessary.
• We work 24*7, considering we now are expanding geographically. We expect you to be comfortable working in rotational shifts (you’ll be working from home during nights and over weekends, though)

We're looking for an experienced and mature engineer (2-6 yrs experience), who wants to build incredible products while shaping the architecture, tools, and engineering culture of our company

Responsibilities:

• Architect and build our native Android application using Java or Kotlin.
• Set up our backend using either the MEAN (Mongo, Node) or Django stack.
• Collaborate with the design team on feasibility and design reviews.
• Set up DevOps processes - CI/CD and release management.
• Hire an additional backend engineer to scale the application based on requirements.

Requirements:

• You possess strong computer science fundamentals.
• You have native Android application development skills - with Java/Kotlin as a framework.
• You have strong knowledge of Android UI design principles, patterns, and best practices.
• You have built backends for mobile applications - using the MEAN or Django stack.
• You have some mobile app projects that are worthy of public view (Play Store, Github).
• You like discussing a plan upfront, welcome open collaboration and are an excellent verbal and written communicator.
• We’re a fast-paced environment so while we value robustness, we also hope for speed. You’ll hop from project to project and should be a self-starter.
• You are open to learning new stuff (important).
• You are humble, kind, and are open to feedback (important)

Job Title: Java Team Lead

Experience: 4.5 to 8 years

Notice Period: Up to 30days (Negotiable)

Job Description :

• Experience in Java/J2EE technologies - design development of high-volume, high-performance, high-availability, service-oriented applications
• Design and govern the reusable accelerators, design patterns and reusable technical components (e.g. error handling, logging etc.)
• Strong knowledge in developing scalable web applications using Spring Boot with JDBC, JPA, Security,  RESTful Web Services
• Experience in front end development using HTML5, JQuery, React JS or Angular
• Research and implement new tools, frameworks and patterns to build a hybrid cloud applications
• Strong knowledge in Database – MySQL / PostgreSQL
• Knowledge of deploying applications in Ubuntu on Cloud Infrastructure
• Knowledge of Docker and Kubernetes for automatic application deployment will be an added advantage
• Lead a team and provide technical knowledge to team members during development

Roles & Responsibilities

• Understand the Requirement
• Convert them into Document
• Deliver the Work Product (software components / modules) with Quality
• High level design & Defining Architecture
• Following Coding best practices

We are Quamtulum Ventures an upcoming, direct to consumer ecommerce startup based out of Bangalore.

We are looking for a full stack developer with experience in new age tech (HTML5/CSS, Javascript, ReactJS, NodeJS,  Angular, Python etc) and the ability to scale and grow with the business. We are a team that is constantly exploring the possibilities of various business ideas/models, customer experience and tech. Hence when you join us, your ability to explore, learn and implement new stuff pretty much on a regular basis will be of paramount importance.

• Should have minimum 0ne year experience in US AR Calling .
• Must have experince in Denials
• Must have experience in provider end 
• Candidate should be ready to work in night shift 
• Ready to relocate to Ernakulam
• Preferably immediate joiners