Business Developer

Job Title: Incident Manager – Fault Management

Function: Incident, Problem & Change Management

Department: NOC Operations / Command Centre / Service Operations

Experience: 6–10 Years

Employment Type: Full-Time

Shift: 24x7 Rotational (as per business requirement)

Location: Gurgaon / Mumbai / Pune (or as per project needs)

Job Summary

We are looking for an experienced Incident Manager to lead fault management operations, ensuring rapid restoration of services and minimal business impact. The role focuses on Incident, Problem, and Change Management, acting as a central point of coordination during major incidents and ensuring compliance with ITIL processes, SLAs, and governance standards.

The ideal candidate will have strong operational leadership, stakeholder communication, and escalation management skills within complex IT / Telecom environments.

Key Responsibilities

Incident Management

• Own and manage P1/P2/P3 incidents end-to-end in line with ITIL standards.
• Act as Incident Commander during major incidents, leading bridge calls and coordinating technical teams.
• Ensure timely incident detection, logging, categorization, prioritization, and resolution.
• Drive restoration efforts and ensure adherence to SLAs, OLAs, and KPIs.
• Provide regular incident status updates to customers, management, and stakeholders.
• Ensure proper incident documentation, closure notes, and audit readiness.

Fault Management & Monitoring

• Oversee proactive fault detection through NOC monitoring tools.
• Ensure alarms and alerts are correlated, triaged, and assigned appropriately.
• Coordinate with L2/L3 engineering teams for fault isolation and resolution.
• Identify recurring faults and initiate preventive actions.

Problem Management

• Lead Root Cause Analysis (RCA) for recurring and major incidents.
• Facilitate Post-Incident Reviews (PIRs) and track corrective and preventive actions (CAPA).
• Maintain problem records and trend analysis to reduce repeat incidents.
• Work closely with engineering and vendors to drive permanent fixes.

Change Management

• Govern changes to production environments to minimize risk.
• Review and validate Change Requests (CRs), MOPs, rollback plans, and impact assessments.
• Participate in CAB (Change Advisory Board) meetings.
• Ensure changes are executed as per approved windows with pre/post validation.
• Track change-related incidents and drive improvement actions.

Stakeholder & Vendor Coordination

• Act as a single point of contact during service-impacting events.
• Coordinate with internal teams, service providers, OEMs, and vendors.
• Manage customer communication during outages and critical events.
• Escalate issues appropriately to senior management when required.

Governance, Reporting & Continuous Improvement

• Prepare and publish incident, problem, and change management reports (daily/weekly/monthly).
• Monitor and improve operational KPIs and SLA performance.
• Drive process improvements aligned with ITIL best practices.
• Maintain SOPs, runbooks, escalation matrices, and communication templates.
• Support audits, compliance reviews, and regulatory requirements (if applicable).

Required Skills & Competencies

Technical & Process Skills

• Strong expertise in ITIL Incident, Problem, and Change Management.
• Experience working in NOC / Command Centre / Telecom / Enterprise IT Operations.
• Good understanding of infrastructure domains:
• Network (LAN/WAN/SD-WAN)
• Security (Firewalls, SOC coordination)
• Data Center / Cloud (basic understanding)
• Familiarity with monitoring tools (SolarWinds, Netcool, Splunk, PRTG, etc.).
• Hands-on experience with ITSM tools such as ServiceNow, Remedy, Helix, Jira.

Soft Skills

• Strong leadership and decision-making abilities during high-pressure situations.
• Excellent verbal and written communication skills.
• Strong stakeholder and customer management capability.
• Analytical mindset with attention to detail.
• Ability to work independently and in cross-functional teams.

Education & Certifications

• Bachelor’s degree in Engineering, IT, Computer Science, or related field.
• ITIL Foundation (mandatory); ITIL Intermediate/Expert is a plus.
• PMP / PRINCE2 / Agile certifications are advantageous.

Experience

• 6–10 years of experience in Incident / Problem / Change Management roles.
• Prior experience handling Major Incidents in 24x7 operations environments.
• Experience in Telecom, BFSI, Managed Services, or Large Enterprise IT preferred.

Key Performance Indicators (KPIs)

• Incident response and resolution times.
• SLA and availability compliance.
• Reduction in repeat incidents.
• Quality and timeliness of RCA reports.
• Change success rate and reduction in change-related incidents.

Job Title: Manager – Finance and Accounts (Fashion Retail Brand)

Location: Gurgaon

Experience: 4-8 years in accounts receivable

Qualification: Chartered Accountant

Industry: fashion/apparel/retail

Skills Required - Accounts receivable

role has only Finance & Accounts NO TAXATION ( GST )

we have indian accounting…. IND AS ( IGAAP )

financials are prepared as per IND AS

Key Deliverables (Essential Functions & Responsibilities):

Accounts Receivable Management:

·         Oversee revenue accounting and reconciliation of e-commerce/Partner business

·         Ensuring internal financial controls on accounts receivables including driving collection efficiency

·         Manage end-to-end accounts receivable functions PAN India, including team supervision and escalations.

·         Negotiate with banks for favorable merchant transaction rates and cash pickup services.

Financial Reporting & Controls:

·         Review internal control systems to monitor cash and card collections, minimizing discrepancies.

·         Conduct regular evaluations of PAN India transactions to ensure policy adherence.

Taxation & Compliance:

·         Prepare advance tax workings quarterly and ensure timely payments.

·         Validate TDS workings and ensure monthly deposition ensuring statutory compliance.

·         Handle tax audits (u/s 44AB, 80JJA, Transfer Pricing, CSR) and prepare income tax returns in coordination with the tax team.

·         Compute deferred tax assets/liabilities (DTA/DTL) and depreciation under tax regulations.

·         Provide necessary details and respond to notices from tax authorities with support from the direct tax team.

Audit & Governance:

·         Ensure timely completion of Internal /Statutory audits areas relating to accounts receivable and Direct Taxes JOB PROFILE

·         Maintain financial document security and confidentiality.

 Ad hoc Responsibilities:

·         Oversee e-voucher and gift card processes as needed.

·         Support implementation of tax notifications and compliance requirements in coordination with the corporate team.

Key Requirements:

·         Strong knowledge of Direct Tax, accounts receivable, and financial reporting.

·         Expertise in tax accounting, compliance, and preparation of tax returns.

·         Proficient in SAP, MS Office, and financial reconciliation tools.

·         Excellent analytical, problem-solving, and leadership skills.

·         Ability to develop and maintain exceptional client and vendor relationships.

Mail updated resume with current salary and notice period-

Email: jobs[at]glansolutions[dot]com

Satish: 88 O2 74 97 43

About Us:

At Clickretina, we are looking for a Google Ads Executive to join our team. We’re a growing company focused on digital marketing, and we need someone who can help us manage and improve our online ads. If you have experience with Google Ads and enjoy working with data to make smart decisions, we want to hear from you!

Role Overview:

As a Google Ads Executive, you will be responsible for creating, managing, and improving our Google Ads campaigns. Your job will involve analyzing performance data to make sure our ads are effective and reaching the right people. You will also work closely with our team to create ads that stand out and help us achieve our business goals.

Key Responsibilities:

• Create and Manage Ads: Set up and run Google Ads campaigns to attract customers and boost sales.
• Analyze Performance: Look at data to see how well our ads are doing and make changes to improve results.
• Stay Updated: Keep up with the latest trends and tools in digital marketing to keep our ads fresh and effective.
• Work with the Team: Collaborate with others to make sure our ads are engaging and fit our brand.
• Manage Budget: Ensure we spend our ad money wisely to get the best results.
• Report Results: Prepare reports on how our ads are performing and suggest ways to improve.

Qualifications:

• Experience: Minimum 6 months of experience with Google Ads and online marketing.
• Skills: Knowledge of Google Ads, Google Analytics, and keyword research.
• Analytical: Ability to understand and use data to make decisions.
• Creative: Skill in creating ads that grab attention.
• Communication: Good at talking and writing clearly.
• Flexible: Willing to learn and adapt to new challenges.

Interested candidates can fill out the form -https://clickretina.com/job-application-form/

RESPONSIBILITIES:

• You will be involved in directly driving application of machine learning and AI to solve various product and business problems including ML model lifecycle management with ideation, experimentation, implementation, and maintenance.

• Your responsibilities will include enabling the team in moving forward with ML/AI solutions to optimise various components across our music streaming platforms.

• Your work would be impacting millions of users the way they consume music and podcasts, it would involve solving cold start problems, understanding user personas, optimising ranking and improving recommendations for serving relevant content to users.

• We are looking for a seasoned engineer to orchestrate our recommendations and discovery projects and also be involved in tech management within the team.

• The team of talented, passionate people in which you’ll work will include ML engineers and data scientists.

• You’ll be reporting directly to the head of the engineering and will be

instrumental in discussing and explaining the progress to top management and other stake holders.

• You’ll be expected to have regular conversations with product leads and other engineering leads to understand the requirements, and also similar and more frequent conversation with your own team.

REQUIREMENTS:

• A machine learning software engineer with a passion for working on exciting, user impacting product and business problems

• Stay updated with latest research in machine learning esp. recommender systems and audio signals

• Have taken scalable ML services to production, maintained and managed their lifecycle

• Good understanding of foundational mathematics associated with machine learning such as statistics, linear algebra, optimization, probabilistic models

Minimum Qualifications

• 13+ years of industry experience doing applied machine learning

• 5+ years of experience in tech team management

• Fluent in one or more object oriented languages like Python, C++, Java

• Knowledgeable about core CS concepts such as common data structures an algorithms

• Comfortable conducting design and code reviews

• Comfortable in formalising a product or business problem as a ML problem

• Master’s or PhD degree in Computer Science, Mathematics or related field

• Industry experience with large scale recommendation and ranking systems

• Experience in managing team of 10-15 engineers

• Hands on experience with Spark, Hive, Flask, Tensorflow, XGBoost, Airflow

• 3+ year of experience in Development in JAVA technology.
• Strong Java Basics
• SpringBoot or Spring MVC
• Hands on experience on Relationl Databases (SQL query or Hibernate) + Mongo (JSON parsing)
• Proficient in REST API development
• Messaging Queue (RabitMQ or Kafka)
• Microservices
• Any Caching Mechanism
• Good at problem solving

Good to Have Skills:

• 3+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

Good to Have Skills:

• 3+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

Nature of Work:

This being an advanced level position in the S/W development team the individual is expected to:
Participate as a team member in all phases of the S/W lifecycle, including the analysis and design of S/W systems.

Participate in a detailed level of coding, code walk – through and unit testing of S/W modules.
Participate in integrated testing of product/ package.

Participate in difficult and typical coding assignments with responsibility of a small module consisting of 3 – 5 members.

Participate in exploration/ feasibility study of products.
Have a thorough understanding of the assigned product/ project.

Participate in generating technical documentation of products/ packages.

Providing technical training to the juniors.
Manage allocated resources, keep compliance with discipline and decorum of the organization.

Keep compliance with Systems and Procedures.

Reports to:

Project Manager
Skill Set:
Thorough knowledge of current technological trends in Web based Software 

Strong Working knowledge of JSF/JSP, Servlets, Spring, Web application development and Core Java

• Working knowledge of working with databases using EJB.
• Knowledge of Bug Tracking tool such as Jira, Bugzilla and source code version control systems (SVN, GIT)
• Knowledge of working in Scrum methodology.
• Good to have knowledge of SonarQube and Web Security Aspects.
• Knowledge of Responsive Front End Development using HTML5, JavaScript, CSS3, JQuery, Ajax and JSON.
• Should be able to write test cases for the feature.
• Ability to gather and analyze data & draw logical conclusions

∙         Understanding of company’s vision & goals, business operations

and market

∙         Clear and concise oral and written communication skills

∙         Ability to establish and maintain effective work relationships at

all levels

∙         Great passion for S/W development.

∙         Ability to mentor and guide the juniors.

Office Address:

Tech Mahindra Ltd

Role:

We are looking for a committed, confident and self-driven designer with a zeal for problem solving. You should have a willingness to work collaboratively in a fast-paced environment. Experience of working on a fintech/ financial product is a plus.

 Key Responsibilities:

• Lead design efforts in a fast-paced agile environment
• Gather user requirements and envision the product
• Perform market and user research, including contextual inquiry, product feedback, data analysis, or competitive research
• Collaborate with all stakeholders to define problems & goals, clarify personas and map user flows.
• Create wireframes and transform wireframes to intuitive & user-friendly low/high fidelity mockups and iterate.
• Build functional prototypes
• Analyse and test design solutions
• Design icons, Illustrations, etc. 

Eligibility:

• 5 to 10 years of experience with end-to-end product design
• Passionate about creating great user experiences and other areas of design and innovation
• Excellent design skills with a clean, simple aesthetic
• Knowledge of design and prototyping tools like Illustrator, Photoshop, Sketch, XD, etc.
• Online portfolio or work samples
• Good communication skills

Good to have:

• Ability to hand-code HTML/CSS, and/or JavaScript
• Knowledge of animation/ video editing 
• Experience creating and implementing and maintaining a design language

Who We Are

We build innovative technology everyday!

Crediwatch is a ‘Data Insights-as-a-service’ company that provides lenders, businesses with actionable credit intelligence on private entities they need to improve trust and increase their lending and trading activity. Crediwatch does this with no human intervention by deploying the latest practical AI and technology tools that provide the most reliable comprehensive real time inputs.

Each day at Crediwatch is about striving for transparent insights, analysis and accurate results. If this aligns with your interests and aspirations, we have interesting positions for you.

You Will Enjoy

Our start-up environment - fun, casual, informal, family & pet-friendly! Ours is a highly energized playground where brilliant minds come together to make bold, impactful decisions every day! Needless to say, we have excellent filter coffee and health drinks round the clock, lunch buffets, PS4 and Foosball breaks and a stocked kitchen.

We play to win and have fun doing it! We work to engage your brain by organizing brilliant TechTalks by industry leaders and frequent high-on-energy hackathons and engage your crazy fun-side at our well-planned retreats. We are a highly eco-conscious team and we encourage and support our team’s physical & mental wellbeing.

All these and a great set of people to work with - We Are Crediwatch!

• Define best strategies for product development 
• Product road maps 
• Wireframing 
• should have 15 plus years exp