UI/UX Graphic Designer

We are a software development company. We have primarily worked with enterprises and startups who often wants to build a product from scratch. Our mission is to build software with solid foundations, addressing the primary concerns of startup founders when working with agencies. We believe in prioritizing maintainability, simplicity, and the Open-Closed Principle for long-term value.

We are seeking a passionate and experienced Senior Software Engineer to join our team and play a key role in building software with solid engineering foundations. You will be involved in all stages of the development process, from identifying business entities and defining their behaviors, to implementing clean and maintainable code using object-oriented programming principles.

Responsibilities:

1. Harness your React/Python/TypeScript mastery to craft high-performing applications that delight our global audience.

2. Champion automated tests like a knight in shining armor. If your code was a ship, your tests would be the lighthouse guiding it to safety.

3. Employ your object-oriented programming prowess to sculpt code that's as efficient as it is elegant.

4. Debug with the precision of a Swiss watchmaker. We believe the devil is in the details, and your keen eye will keep those pesky bugs at bay.

5. Push your changes to production and proactively monitor product to ensure value is delivered.

6. Help your peers by reviewing their PRs and design documents.

7. Help the company by recruiting amazing team members, like yourself.

About You:

1. You write Javascript using Typescript and use Object Oriented Programming paradigms to build software.

2. You have shipped products to production using Python, React and other relevant technologies.

3. You don't ship code without writing automated test coverage.

4. You practice "broken window theory" during software development on day to day basis.

5. You are good at communication and bring clarity to communication.

6. B.Tech in CS/EE/ECE is a plus.

Perks and Benefits:

1. Work remotely, anywhere in the world! Ditch the commute, embrace flexibility.

2. Comprehensive health insurance - spouse, kids, parents (pre-conditions!), 24/7 remote doctors.

3. Generous PTO (12 paid, 6 sick) + national/regional holidays + paid parental leave.

4. Annual off-sites - fully funded team trips, work and fun combined!

5. Drive initiatives from scratch, solve real challenges, maximize your career value.

6. Supportive, results-oriented team. Learn, grow, be your best.

Job Title:

Telephony Engineer

Job Description:

- Support the operations team with debugging issues related to the telephony platform

- Identify issues with calls using monitoring and analysis tools such as VoIPMOnitor

- Write scripts to automate tasks, monitor the services and functionalities

- Contribute to the improvement of the system by providing ideas

- Help with capacity planning

- Perform the scheduled maintenance activities

- Modify the existing code to accommodate new features

Experience Range:

3- 6 years

Educational Qualifications:

Any graduation,

Job Responsibilities:

  • Knowledge of open source technologies, VoIP, SIP, WebRTC etc.

  • Shell scripting.

  • Experience in Asterisk and Kamailio or OpenSIPS.

  • C/C++ or JS programming with Linux.

  • 5-8 years experience.

  • Good communication skills.

  • Willingness to work in the night, whenever required, for handling support related issues.

Skills Required:

ViOP, OpenSIPS, SIP, Shell Scripting, Asterisk, kamailio, C++, Linux, Development,

• Configure IDOC settings relate to segment, IDOC type, message type, partner profile, port, RFC connection etc.
• Develop Java class for AES symmetric decryption and decompression of web service.
• Configure the EDI process to enable client to exchange documents with the business partners.
• Develop a program to update credit card details from a FTP file in FI/CO.
• Modify the above LSMW to accumulate quantity for the same records and post as one record.
• Develop a BDC for FICO to calculate and update full payment, partial payment and pending.
• Develop the data migration programs for vendor master and customer master upload from legacy system using LSMW.
• Embed the e-mail body content of customer in auto response e-mail generate by CRM system to the customer.
• Act on programs for credit card encryption/decryption to update and settlement in contract and billing in SD and FI/CO.
• Create report which will take data from SRM system against valid PO numbers and perform the calculations in ECC system.
• Configure asset module (fix assets), including asset classes, integration with purchasing, and assets under construction.
• Create picking list using message type PICKSD and corresponding IDOC type SDPIODO1 is used for sending information to warehouse management system.
• Develop a custom workflow for employee simplify performance management reviews and identification of top performers.
• Perform requirement gathering and technical feasibility over client expectation and defining development guidelines for ABAP team.
• Create technical specification for all the objects like workflow specification and report specifications base on the functional specification.

Your Responsibilities :

Hiring fresher's for role of “Customer Delivery Manager” for one of the leading product based company in telecom analytics servicing.

Perks:-

• Exciting opportunity to kick start career in leading telecom analytics solutions with worldwide customers & clients.
• Lucrative compensation at fresher’s level with attractive additional bonus
• Chance to travel as part of the work
• Great platform to learn, earn, deliver & grow in the telecom industry.
• Multiple Vacancies, thus higher chance of selection with on the spot offer.

Work responsibilities expected:

• Learning & understanding about company’s products, Digital and build knowledge that allows optimum deployments.
• Get trained on the standard and cloud deployment methodologies and practices and application of the same in the projects assigned.
• Optimal grievance handling & servicing on client requirements/queries, through best approach.
• Beforehand anticipation of situations, drawbacks and complaints & delivering adequate and timely solutions with premium customer satisfaction.

Desired Profile:

• Bachelor’s Degree in Computer/Telecommunications/E&E Engineering or equivalent with min 65% in final year.
• Strong communication skill. Good listener and really good at articulation of issues/discussion at hand.
• Solid organizational skills including attention to detail, multitasking skills, efficiency, agility.
• Strong understanding of Linux, Scripting, DevOps, SQL is a must. DevOps understanding will be an added plus.

In this role, you will participate in all phases of a product - Discover, Design, Test, Build and Measure. 

• It is a hybrid role of 60-70% UX and 40-30% UI design focus. 
• You will be liaising with the following teams - Brand, Copy, Product development and Marketing to ensure cohesiveness.
• You will need to understand and produce design assets for a responsive website.
• You will need to coordinate with the development team to help in implementation by providing accessible assets which have a precise specification.
• You should understand the design approaches that cater differently (if required) for different market segments and location and create design artefacts accordingly.
• Aspire to innovate, articulate and be passionate about design. Responsible for quality and consistency as it aligns with the design system and SKO Brand.

Key responsibilities include:

• Define and map information architectures and user journeys for the responsive web design solution
• Create, iterate and prototype testable design concepts
• Provide designs and precise specification to the dev team for implementation
• Ensure consistent approach and to be able to contribute as well as using design systems
• Gather briefs and communicate ideas clearly and effectively
• Conduct research using a variety of methods and be able to synthesise results from research into tangible insights and recommendations for discovery as well as ongoing improvement of current journeys

Experience

• In-depth knowledge of human-centred design and usability heuristics. Extensive experience in Product, UX, HCI, or Web Design
• Experience in designing responsive websites and applications
• Experience in creating, testing and iterating prototypes with stakeholders
• Experience with conducting research and articulating outputs incoherent and understandable formats
• Experience in setting/managing expectations
• Knowledge of accessibility standards and guidelines

Desirable skills include

• A design or research-related degree
• Experience speaking about design at conferences or meetups
• Software experience MUST - Figma, Adobe Suite: Photoshop/Illustrator
• DESIRABLE - Ability to prototype Lo-Fi/Hi-Fi with InVision, Framer, or Principle
• Understand Bootstrap or basic responsive HTML/CSS framework
• Embrace Mobile First and Lean UX Design Iteration
• Software experience DESIRABLE - Invision, Miro, Monday.com/Jira, and MS office suite
• Must be a champion of Accessibility and Compliance
• Understanding CMS system integrations
• Understanding of third party integrations
• Usertesting knowledge moderated / unmoderated – OR be comfortable to learn

Personality - You will be a good fit if you ...

• Have the ability to manage multiple tasks and changing priorities
• Work with all stakeholders, including the dev team, copywriter, leadership teams
• are a good communicator - making sure that any new change is communicated and documented well within the cross-functional team
• Are a good collaborator - you involve main stakeholders for design decisions.
• a champion in meeting user needs, even if it means challenging the brief or assumptions made
• Aspire to innovate, articulate and be passionate about design. Responsible for quality and consistency as it aligns with the design system and SKO Brand.
• Are a believer of Holistic Experience Design – Think about and explicitly design for every contact point and customer interaction. Whether that interaction is with the product, website, app, service, content, employee, message, call centre, etc.)