UI/UX Designer

The Smart Fellowship is an offline workplace simulation that scouts, assesses and trains smart talent on behalf of 100+ companies. Our focus is on finding talent who, along with their technical skills, also can apply in-demand workplace skills like critical thinking, creative problem solving, emotional intelligence, and GenAI tools.

Our Client has appointed us to identify and hire a Customer Success Specialist

Short description of company: This is a freemium learning platform that provides top 1% curated content, certified micro-skill courses, paid learning opportunities, placement support, and flexible learning options through WhatsApp.

Company’s Vision: To make learning accessible, affordable, and engaging for millions globally by transforming scattered internet content into goal-driven, AI-powered courses. Empowering learners to achieve career outcomes through cutting-edge, AI-driven education.

Meet your Manager: Our founders bring deep expertise in product development and ed-tech innovation. One is a TEDx speaker passionate about disrupting traditional learning, while the other focuses on scalable AI solutions, driving our mission to build an AI-first company that empowers learners to achieve meaningful career outcomes.

Location: WFO (Mumbai, Maharashtra)

Salary Range: INR 4 LPA to 6 LPA

The best part about this role: 

• You’ll take ownership of the entire learner journey, making a tangible impact on student outcomes. 
• As the voice of the brand, you’ll build meaningful relationships with learners and drive customer satisfaction, all while being part of a mission-driven team recognized as a Top 20 AI Startup by Google.
• If you’re selected, the company will also fully sponsor your participation in The Smart Fellowship - a 40-hour, simulation-based training that’s helped 50,000+ professionals build essential skills for career success - like creative problem-solving, workplace communication, critical thinking, and using GenAI tools at work.

You will be responsible for these Key Responsibility Areas (KRAs):

• Learner Journey Management: Own the entire user lifecycle, from onboarding to ongoing support, ensuring a seamless and rewarding learning experience that prioritizes seriousness and intent.
• Personalized Communication: Act as the voice of the company, engaging with learners through calls, chats, and emails, addressing their needs with empathy, clarity, and problem-solving skills.
• Performance Excellence: Meet and exceed key metrics, including user satisfaction, response times, and resolution rates, consistently raising the bar for service quality.
• Relationship Building: Go beyond basic support to build deep, meaningful relationships with learners, fostering long-term loyalty and brand advocacy.
• Career Success Support: Assist learners in achieving their career goals through personalized guidance, insights, and proactive support, becoming a trusted advisor in their professional journey.

Your Key Performance Indicators (KPIs):

• Learner satisfaction and retention rates.
• Response time and resolution rates for learner queries.
• NPS (Net Promoter Score) and positive learner feedback.
• Recommendation rates and repeat engagement metrics.

Who We’re Looking For:

• 1-2 years of experience in customer success, or a similar customer-facing role.
• Strong communication and interpersonal skills, with the ability to handle high-intent conversations.
• Proficiency in MS Excel and CRM tools.
• Detail-oriented mindset with a passion for helping others succeed and a proactive approach to problem-solving.
• A serious, solution-focused attitude with a commitment to delivering outstanding user experiences.

About the Company:

Gruve is an innovative Software Services startup dedicated to empowering Enterprise Customers in managing their Data Life Cycle. We specialize in Cyber Security, Customer Experience, Infrastructure, and advanced technologies such as Machine Learning and Artificial Intelligence. Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.

Why Gruve:   

At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you.

Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.

Position summary:

We are seeking a highly skilled Security Consultant to join our Cisco Secure Access Helpdesk team. The ideal candidate should have a strong foundation in network security, with hands-on experience in deploying and managing security solutions to ensure secure network access and data protection. This role requires expertise in any or all of the following technologies - SASE solutions such as Zscaler and Prisma Access, Cisco Umbrella, VPN deployments such as Cisco AnyConnect, and Next generation firewall configurations.

Key Responsibilities:

• Cisco Secure Access Implementation & Migration:
• Deploy and manage Cisco Secure Access SSE solution for assigned customer.
• Migrate from existing SSE/VPN solution to Cisco Secure Access.
• Provide support and knowledge transfer to customer after deployment/migration

Preferred Qualifications

• 3-5 years of experience in security, network security, IT infrastructure.
• Hands-on experience in deploying and managing network security solutions in enterprise environments.

Technical Skills:

• Proficiency in:
• ZScaler SASE solutions deployment and management.
• Cisco Umbrella implementation and policy enforcement.
• VPN solutions (SSL/IPSec) design, deployment, and troubleshooting.
• Cisco AnyConnect configuration and management
• Cisco routing and firewall deployment (Cisco ASA, Firepower, or similar).
• Strong understanding of network protocols & services:
• TCP/IP, DNS, DHCP, HTTP/HTTPS, VPN tunnelling protocols, etc.
• Familiarity with security monitoring & threat prevention:
• SIEM solutions, IDS/IPS, endpoint security, and cloud security principles.
• Experience with network management & monitoring tools to ensure network security and performance.

Certifications (Preferred but Not Mandatory):

• CCNA Security, CCNP Security, or equivalent industry certifications.

Soft Skills:

• Problem-Solving: Strong analytical and troubleshooting abilities to diagnose and resolve security issues effectively.
• Communication: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
• Teamwork: Ability to collaborate effectively with cross-functional teams and work in a fast-paced environment.

We are a B2B SaaS company that is re-imagining how companies use sales incentives to motivate their employees. We believe great results are only achieved when people are motivated - and our product is nothing but an extension of that philosophy.

On a more day-to-day level, our product takes away the ambiguity and grunt-work behind manual sales incentive calculation, and allows companies to experiment with incentive plans that actually work for every employee - and not just top performers. We are a team of experienced founders who between them have built and sold software products pretty much all across the globe. We are backed by some of the best angels and institutional investors in India - and are growing at breakneck speed.

Responsibilities

• Work as part of a collaborative, agile team to deliver industry-leading engagement capabilities in web.
• Integrate with other services to help Elevate seamlessly provide value to more companies
• Design and develop feature enhancements that continue to deliver on the value and provide an excellent customer experience
• Troubleshoot and resolve emergency server or code issues at any stack level
• Ability to empathize with end-users; build with scale and ease of adoption in mind
• Experience building in an agile setting with code reviews and quality as a priority
• Strong design skills for separation and modularity of code; aversion to overly complex, spaghetti code

Qualifications

• A bachelor's degree in Computer Science, related technical field, or commensurate experience
• 1+ years experience in production web application development
• 1+ years of experience working with NodeJS or an equivalent web framework and language
• Experience writing JavaScript code, either vanilla JS or using a framework such as Node.js or React, Redux
• Unit testing experience (Jest)
• 3rd party API usage and integration experience
• RDBMS usage (e.g. MySQL, PostgreSQL)
• AWS

Persistence: design it, build it, if it breaks, fix it, but make it work, and make it shine

Bonus Skills

• Free and/or Open Source project work
• Amazon Web Services, DevOps experience
• Database Design

Perks

• Competitive salary and equity package
• Great culture and team camaraderie
• Work from Anywhere
• Health Insurance
• Flexible vacation and sick policy
• Macbook Pro or similar Linux laptop

Job Description - Business Development

We are looking for driven Business Development who can onboard new Hospitals/Diagnostic Centers dealing with Cancer, Transplant, ICU, and cardiac treatments in India and participate in efforts to increase new fundraisers for patients for funding critical illnesses.

Responsibilities:

- Partner with Doctors and Hospitals for major alliances and regular patient referrals,

- Create and manage digital fundraising campaigns for patients for crowdfunding,

- Lead and grow the Business Development and Partnerships team, including remote / field team members all across the country,

- Forge new crowdfunding partnerships across India across various medical verticals,

- Work closely with cross-functional teams in Content, PR and Communications teams,

- Set revenue and partnership goals for the BD team, and manage team's weekly & monthly partnership pipelines,

- Manage existing relationships and client engagement in a thoroughly structured way,

- Provide market feedback to the company leadership regarding competitive offerings, customer needs and generate product development ideas.

Required Skills:

- Startup experience in a medical / healthcare company,

- 1 to 3 years of experience in a Business Development or B2B sales role,

- Experience in independently sourcing, negotiation, meeting, and closing deals,

- Hands-on or sound knowledge of CRM systems such as Sales Force,

- Flexible to travel within the country for business purposes.

Perquisites & Benefits:

- Opportunity to be part of a diverse working environment, valuable fintech / health-tech experience.

- A competitive salary and performance bonus per month.

•  Worked on Angular 4 and above.

•  Develop, test, and deploy fast and scalable web apps
•  Designing and maintenance of fully functional large relational and
• non-relational databases
•  Server management and cloud-based infrastructure
•  Identification of application issues when deploying the apps
• App deployment on the cloud along with solving debugging issues
•  Coding architecture for frontend and backend
•  Collaboration with IT team, researchers, designers for designing robust apps and
• encouraging business goals
•  Creating features in apps that have a mobile responsive design
•  Testing applications and fixing bugs, along with security and data protection features
•  Establish code architecture decisions for supporting scalability and good features
•  Makes use of popular front-end frameworks like Bootstrap, LESS, etc and
• design UI components
•  Participation with developers for the creation of scalable RESTful APIs.
•  Conducting code reviews of peer developers.MUST HAVE:
•  Worked on Angular 4 and above.

Job Description

Must have Skill Sets 

• Go lang + Microservices
• Familiarity with MAC/Linux environment, Shell script 
• GRPC ● JavaScript & JSON 
• Knowledge of microservices and architecture 
• Knowledge of Uber Tech Stack would be a bonus ○ Will ensure candidate who are selected will undergo training on Uber Stack as a part of their induction to Uber 
• Basic SQL knowledge 

Expectations from the candidate 

• Strong hands-on experience in understanding requirements and creating microservices using Go lang.. 
• Exceptional debugging and problem-solving skills on large codebase 
• Be a proactive thinker and demonstrate keen sense to find solutions to challenging problems
• Product sense: Create more than beautiful code. Play a crucial role in choosing what we build and how we build it. 
• A penchant for collaboration & a team player: Work cross collaboratively to drive impact across orgs. Be open to candid feedback for improvement. When required step up to the role of a tech-lead to ensure effective coordination and communication 
• Independent to explore all the end points in UBER environment and coordinate with different Line of Business to understand the correct microservice for a business use case. 
• Ability to convert a high-level PRD into a detailed ERD for execution. Coordinate with business teams to understand the functional requirement and convert it into engineering logic

Primary Skills :

4+ Years with Java

2+ with Microservices

6 months to 1 Year with Golang

Exp : 4+ Years

Location : Bangalore/Hyderabad

Max Budget : 28 Lakhs

End Client : UBER

• Developing front-end website architecture.
• Designing user interactions on web pages.
• Developing back-end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

• Degree in computer science.
• Strong organizational and project management skills.
• Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
• Familiarity with JavaScript frameworks React.js.
• Proficiency with Ruby on Rails
• Familiarity with database technology such as MySQL or Oracle or PostgreSQL.
• Excellent verbal communication skills.
• Good problem-solving skills.
• Attention to detail.

• 5 working days
• Flexible timings
• Work from home granted

We’re looking for the best Motion Graphics Designers to help us create custom graphics for our projects. You are a self-motivated person, with an eye for quality and aesthetics. Specifically, you should be able to:

• Conceptualize, visualize and design special effects, animation, or other visual images for our projects (explainer, promo and interview style)
• Produce animated graphics.

• Collaborate with clients and team members

Required Experience, Skills and Qualifications

• Graduate from a well known institution.
• 2+ years of experience in multimedia design, motion graphics, video editing and animation
• Must have a reel or portfolio of work to demonstrate skills and abilities
• Strong foundational knowledge of layout, color, grids, icons, typography, proportion, photography, and motion/rich media
• Expert knowledge of After Effects, Cinema 4D, Adobe Illustrator, Photoshop

• Able to work with After Effects templates and create custom graphics
• Must have experience working on content that appeals to wide audiences
• Ability to manage multiple projects of varying complexities, meet deadlines, and work well under pressure

Contract length: 12 months

• • You’re proficient in NodeJS, TypeScript, MySQL, and MongoDB
  • You possess strong OOP and design pattern knowledge
  • Familiar with modern engineering practices: Code Reviews, Continuous Deployment, Automated Testing, etc
  • You write understandable, testable code with an eye towards maintainability and experienced with TDD (Test Driven Development)
  • You’ve the ability to build RESTful APIs
  • Explaining complex technical concepts to designers, support team, and fellow engineers is not a problem for you
  • Well versed with the fundamentals of computer science and distributed systems
  • FrontEnd experience; (Good to have) Angular
  • Startup experience, preferably a tech startup
  • Open Source contributor
  • You have experience with other programming languages -- e.g. Python, Ruby, PHP, Go, C, etc.
  • Passionate about/experienced with open source and developer tools
  • You have a bachelor's degree in Computer Science, Engineering or related field, or equivalent training, fellowship, or work experience