UI/UX Designer

Backend - Software Development Engineer II

Experience - 4+ yrs 

About Wekan Enterprise Solutions

Wekan Enterprise Solutions is a leading Technology Consulting company and a strategic investment partner of MongoDB. We help companies drive innovation in the cloud by adopting modern technology solutions that help them achieve their performance and availability requirements. With strong capabilities around Mobile, IOT and Cloud environments, we have an extensive track record helping Fortune 500 companies modernize their most critical legacy and on-premise applications, migrating them to the cloud and leveraging the most cutting-edge technologies.

Job Description

We are looking for passionate software engineers eager to be a part of our growth journey. The right candidate needs to be interested in working in high-paced and challenging environments. Interested in constantly upskilling, learning new technologies and expanding their domain knowledge to new industries. This candidate needs to be a team player and should be looking to help build a culture of excellence. Do you have what it takes?

You will be working on complex data migrations, modernizing legacy applications and building new applications on the cloud for large enterprise and/or growth stage startups. You will have the opportunity to contribute directly into mission critical projects directly interacting with business stakeholders, customer’s technical teams and MongoDB solutions Architects.

Location-Chennai/Bangalore

Basic qualifications:

• Good problem solving skills
• Deep understanding of software development life cycle
• Excellent verbal and written communication skills
• Strong focus on quality of work delivered
• Relevant experience of 4+ years building high-performance backend applications with, at least 2 or more projects implemented using the required technologies

Required Technical Skills:

• Extensive hands-on experience building high-performance web back-ends using Node.Js and Javascript/Typescript
• Min two years of hands-on experience in NestJs
• Strong experience with Express.Js framework
• Hands-on experience in data modeling and schema design in MongoDB 
• Experience integrating with any 3rd party services such as cloud SDKs, payments, push notifications, authentication etc…
• Exposure into unit testing with frameworks such as Mocha, Chai, Jest or others
• Strong experience writing and maintaining clear documentation

Good to have skills:

• Experience working with common services in any of the major cloud providers - AWS or GCP or Azure
• Experience with microservice architecture
• Experience working with other Relational and NoSQL Databases
• Experience with technologies such as Kafka and Redis
• Technical certifications in AWS / Azure / GCP / MongoDB or other relevant technologies

Azure DE

Primary Responsibilities -

• Create and maintain data storage solutions including Azure SQL Database, Azure Data Lake, and Azure Blob Storage.
• Design, implement, and maintain data pipelines for data ingestion, processing, and transformation in Azure Create data models for analytics purposes
• Utilizing Azure Data Factory or comparable technologies, create and maintain ETL (Extract, Transform, Load) operations
• Use Azure Data Factory and Databricks to assemble large, complex data sets
• Implementing data validation and cleansing procedures will ensure the quality, integrity, and dependability of the data.
• Ensure data security and compliance
• Collaborate with data engineers, and other stakeholders to understand requirements and translate them into scalable and reliable data platform architectures

Required skills:

• Blend of technical expertise, analytical problem-solving, and collaboration with cross-functional teams
• Azure DevOps
• Apache Spark, Python
• SQL proficiency
• Azure Databricks knowledge
• Big data technologies

The DEs should be well versed in coding, spark core and data ingestion using Azure. Moreover, they need to be decent in terms of communication skills. They should also have core Azure DE skills and coding skills (pyspark, python and SQL).

Out of the 7 open demands, 5 of The Azure Data Engineers should have minimum 5 years of relevant Data Engineering experience.

Company Description

Pixelperinches Technologies Pvt Ltd, located in Mohali district, offers a wide range of IT development services with a specialization in mobile application development for Android and iOS. Since its establishment in 2013, Pixelperinches has delivered over 100 apps available on various marketplaces. The team comprises well-experienced engineers dedicated to delivering quality services.

Role Description

This is a full-time on-site role for a Business Development Executive (IT) at Pixelperinches Technologies Pvt Ltd in Mohali district. The role involves tasks such as new business development, lead generation, business communication, and account management to drive the growth of the company.

Qualifications

• New Business Development, Lead Generation, and Business Communication skills
• Account Management abilities
• Strong interpersonal and communication skills
• Ability to analyze market trends and customer needs
• Proven track record in sales and business development
• Strategic thinking and problem-solving skills
• Bachelor's degree in Business, Marketing, IT, or related field

Kindly forward your cv at hr{at}pixelperinches.com

Who are we?

Kriyadocs is a leading document workflow SaaS platform focused on the publishing industry. Technology is at the core of our evolution – we’ve consciously striven to always stay ahead of the curve in its adoption to provide best-in-class capabilities for our clients and our employees. This ethos is reflected in our vision and mission.

Our Vision: To make publishing all content as simple as clicking a button and become the partner of choice for individuals and organizations looking to share knowledge.

Our Mission: Provide a fantastic experience to authors, content publishers and our own employees through technology and innovation, by publishing high-quality content seamlessly and quickly. We deliver Happy Authors and Happy Employees.

What will you be doing?

- Leading and managing our Customer Support team with regular 1-1s and identifying the training needs.

   -  Looking for more technical support person with troubleshooting and product bug fixing experience.

- Coaching the team to improve and striving to give our customers the best experience.

- Planning and implementing customer support strategy whilst leading by example providing first class customer support.

- Brainstorming and implementing process improvements to increase efficiency in customer service operations.

- Measure and enhance customer experience with data-led decisions and tracking KPIs.

- Coordinating with CS/Product/Engineering teams to ensure that escalated customer support issues are resolved quickly and efficiently.

- Leverage technical support skills, including writing scripts and basic bug fixes, to assist customers effectively.

What are we seeking in you?

- 5+ years of experience in Customer Support for a B2B SaaS platform company.

- You are obsessed with delivering exceptional customer experiences, creating and implementing strategies backed up with metrics.

- You understand operational processes and how to build teams and reporting structures.

- You have a rapid ability to learn & teach others.

- You have strong written and verbal communications.

- You have excellent attention to detail, alongside the ability & willingness to work quickly.

- Technical support experience, including scripting and basic bug fixes, is a must.

- If you have knowledge of XML, XSLT, SQL Javascript and/or experience in publishing domain, it would be an added advantage.

This is a work from office opportunity, and you will be working out of our office in Chennai.

What is it really like to work here?

At Kriyadocs, every Kriyator is driven by our culture at the core to

· Deliver Excellence - Deliver Delight

· Stay Curious - Stay Driven

· Dream Big - Rise Together

You could also be a Kriyator, if you are

· Fearless in taking on challenges

· Focused on learning, demonstrating new skills and working towards successful outcomes

· Fanatical in taking pride and responsibility in all your work

Why should you join us?

· Industry Leading Product - We are the leading platform in our space and have several large global brands as our customers.

· Create an impact - We give you the environment to transform your ideas into reality and create fantastic experiences for our customers.

· Budding & Agile team - We are a growing team with love for learning, constant quest for quality and are outspoken about ownership.

As Customer Support Lead at Kriyadocs, you will be at the forefront of ensuring our customers receive top-notch support and technical assistance. You will manage and lead our Customer Support team, focusing on both traditional support and technical problem-solving. The candidate should be a self-starter, a good collaborator, and must have a bias for action. They should be comfortable with ambiguity and the challenges within a growing startup. If this excites you, we want to talk to you!

About 6sense : The 6sense Account Engagement Platform helps B2B organizations achieve predictable revenue growth by putting the power of AI, big data, and machine learning behind every member of the revenue team.

https://hub.6sense.com/welcome/6sense-funding-announcement">In one of the latest news,6sense Raises $125 Million in Series D Funding, Increases Valuation to $2.1 Billion https://hub.6sense.com/welcome/6sense-funding-announcement.

In the other news,6sense was named one of https://twitter.com/Inc">@Inc's Best Workplaces for the third year in a row.

As an Engineering Manager at 6sense ,you will have the opportunity to-

• Recruit and retain top-tier software engineering talent. 
• You will nurture an atmosphere of continuous improvement by serving as a coach, mentor, and technical advisor, while planning and supporting career development  
• You will diagnose and resolve systemic obstacles that prevent your team from delivering high-quality software. 
• You will meet 1-1 with team members on a regular basis.
• Recruit and retain top-tier software engineering talent 
• Work cross functionally with other Engineering Managers to strategize and execute on crucial business objectives along with managing upstream and downstream dependencies 
• Work with the Product Managers on project planning and roadmap 
• Apply distributed computing and map-reduce knowledge to compute, dedupe, and derive insights from billions of records daily 
• Intellectually contribute to the software, data, process, and growth of other team members 
• Participate in writing applicable patents for your ground-breaking work 
• Promote and set examples for high code quality like unit testing, good variable naming, modularity, etc. 
• Own products/features at multiple levels: code, data, metrics, reduction of support frequency, etc. 
• Ensure new features are properly tested at scale prior to release 

Required qualifications and must have skills 

• 5+ years of experience managing a team of 5+ engineers 
• 10+ years of experience in delivering software 
• BS / MS in Software Engineering or an equivalent degree 
• Experience leading by influence in multi-team, cross-functional projects 

Opportunity

Create marketing material for our growth initiatives, social media platforms, and branding collaterals. The ideal candidate should have an eye for clean, simple, and artful visual design. A successful candidate will be able to translate high-level requirements into visual elements that align with the language of our products. 

What you will do:

• Develop out-of-the-box campaigns for Social Media channels (Facebook, Twitter, Instagram, YouTube).
• Conceptualize original graphic design ideas that bring simplicity and user-friendliness to complex roadblocks.
• Present concepts, participate in design/project critiques and refine design direction.
• Establish and promote design guidelines, best practices, and standards.
• Conceptualize and execute creative for organic/paid content & campaigns of varying scale and complexity for the app products, PR & Brand.
• Maintain accuracy and attention to detail throughout the creative and production process.
• Collaborate with cross-functional teams comprising interaction designers, content writers and product managers.
  
  

Experience Range: 

Proven 3-4  years of work experience as a Graphic Designer. Must have worked on digital marketing creatives. Having worked in the app product space is a huge plus. 

Technical Expertise:

• Demonstrable graphic design skills with a strong portfolio.
• Knowledge of Color Theory, Visual Hierarchy, Typography, Colour, and Information Composition.
• Proficiency in Adobe Suite especially Photoshop and Illustrator.
• Be able to design eye-catching branding, iconography, and illustrations. 
• Be able to work in a cross-functional team as well as independently.
• Up-to-date with the latest visual trends, techniques, and technologies.
• Must be comfortable with a fast-paced environment
• BS/MS in Visual Design, Graphic Design, Communication Design is a plus.

What you need to have:

Designation- Customer Service Representative

Job Location- Kaikondrahalli, Sarjapur Road, Bangalore

Educational & Skill-Set Qualifiers:

Education - Graduation/HSC qualified,

Excellent verbal and written communication skills.

Good Interpersonal skills, and numerical and analytical ability.

Decision-making skills.

Languages -

English & Hindi mandatory, Kannada/Tamil/preferred

6 days a week and the week-off will be on weekdays.

Specific Responsibilities:-

• Handle Inbound and Outbound calling for customer service.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive
•  
• Provide accurate, valid, and complete information by using the right methods/tools.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits
• Conduct follow-ups to ensure complete resolution of issues.
• Keep records of customer interactions and process customer accounts.
• Follow communication procedures, guidelines, and policies.
• Take the extra mile to engage customers.

Remunerations- Fixed CTC (20k to 27k for 0-4 yrs of exp. respectively ) + 30% incentive