Job description
Overview - The Market Development team is our direct link to our customers and brings in the revenue. It includes sub teams like Renewals, HVM (High Value Memberships), Hubs, and Retail Centres. They might be spread across locations but they are united by one cause...Whats the sale for today?”
Role - As a Product Advisor, you will be responsible for making sales calls and closing sales pitches with our members. To be a successful Product Advisor, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing Product Advisor is the one who follows sales scripts and demonstrate exceptional communication, negotiation skills, and deliver a great customer experience.
What you will do in this role
- Outbound Telesales
- Making outbound calls to Shaadi.com Members basis the leads provided offering the customers products which would help them in their life partner search.
- Following the defined sales process to convert free members into revenue paying customers.
- Ensuring Call Disposition Comments are updated once the call is completed with all relevant details.
- Making required number of calls for following up with Enquiries which are not converted
- Updating the details of follow-up in the system
- Meeting daily Talktime Targets and Calls to be done.
- Meeting Revenue Targets and ensuring Lead to Conversion Ratios are met.
- Appearing for periodic evaluations
- In case call needs to be escalated, noting details and forwarding it to the seniors
- Interfacing with walk-in customers (if assigned the task), explaining to them features of Shaadi.com/Centre and converting them to Premium Membership
- Maintaining all documentation that pertains to the above responsibilities
What you should have
- 1-3 years of relevant experience Sales or Telesales.
- Strong negotiation and consultative selling skills.
- Effective communication skills – verbal and written.
- Clear diction and clarity in speech.
- Languages required - Malayalam , Kannada , Urdu and Tamil
- Minimum Qualification HSC
Brownie Points
- Bachelor’s Degree.
- Fluency in Regional language.(Multilingual Skills preferred)
About People Group
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- Willingness to be measured by weekly and monthly metrics.
- Use and become an expert on the Customer Relationship Management (CRM) system.
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- Comfortable with cold calling
- Experience from Event Industry and Artist Management space is a must
- Brilliant Negotiations Skills
- Good Communication Skills, Smart Worker
- Flexible, Able To Shift Priorities To Accommodate Changing Demands
- The ability to break the ice, and engage in extensive networking & socializing at various platforms
- Experience in working on CRM (eg- PipeDrive, Salesforce, Zoho) would be a plus
Aviso is the AI Compass that guides Sales and Go-to-Market teams to close more deals, accelerate revenue growth, and find their True North.
We are a global company with offices in Redwood City, San Francisco, Hyderabad, and Bangalore. Our customers are innovative leaders in their market. We are proud to count Dell, Honeywell, MongoDB, Glassdoor, Splunk, FireEye, and RingCentral as our customers, helping them drive revenue, achieve goals faster, and win in bold new frontiers.
Aviso is backed by Storm Ventures, Shasta Ventures, Scale Venture Partners and leading Silicon Valley technology investors
What you will be doing:
● Aviso is in the process of building a highly scalable, and highly performant upgrade to its industry-leading AI product. This requires a complete rethink of the base architecture of how data is stored and accessed using persistent Databases like MongoDB, PostgreSQL and Redshift.
● As part of this far reaching engineering goal, This role will be primarily responsible for the design and development of said re-architecture, working with all other parts of the Engineering organization.
Details below:
○ You will be responsible for designing the most optimal data schema architecture
to handle billions of rows of information, accessible in real-time, both for the
purposes of enabling our Machine Learning team, as well as other engineering
teams presenting complex analytical functionality directly to customers.
○ You will be responsible for designing the most optimal physical database
architecture to scale reliably with business growth, while optimizing cost.
● You will be working with our platform team to create the Service Oriented Architecture needed to create a highly redundant, fail-safe and responsive end customer facing service.
○ Needed is a solid working experience and understanding of the AWS
environment, including VPC, EC2, EBS, S3, RDS, SQS, Cloud Formation, NAT
Gateways, Lambda will be needed in order to achieve this.
● You will also own the definition and implementation of enterprise grade security using their skillsets around LDAP integration, security policies, and auditing in a Linux/AWS environment
● Additionally, You will be responsible for designing the Continuous Integration and
Continuous Delivery (CI/CD) platforms to enable all of engineering to deliver code faster with better quality.
○ In this, they will be working daily with the QA and engineering teams to enable
unit tests and automation tests to increase code test coverage.
○ Using their experience and great understanding of DevOps automation -
Orchestration/Configuration Management and CI/CD tools (Puppet, Chef,
Jenkins, etc.), they will identify the right set of CI/CD tools needed to make this a
success.
What you bring:
● Minimum 10-15 year experience in database architecture and management
● A Degree in Computer Science from a top University or equivalent
● Strong and relevant experience building and maintaining a high performance, high volume SaaS solution.
● Industry leading experience in managing petabyte scale databases.
● Solid working experience and good understanding of the AWS environment, including VPC, EC2, EBS, S3, RDS, SQS, Cloud Formation, NAT Gateways, Lambda and Redshift.
● Great understanding of DevOps automation - Orchestration/Configuration Management and CI/CD tools (Puppet, Chef, Jenkins, etc.) is required.
● Experience implementing role based security, including LDAP integration, security policies, and auditing in a Linux/Hadoop/AWS environment. We expect hands on experience with monitoring tools such as AWS CloudWatch, Nagios or Datadog.
● Networking : Working knowledge of TCP/IP networking, SMTP, HTTP, load-balancers (ELB, HAProxy) and high availability architecture.
● Strong experience in continuous integration, builds automation, configuration
management, code repository, performance engineering, application monitoring, system monitoring, management and deployment automation.
● Strong knowledge of Unix systems engineering with experience in Ubuntu or Red Hat Linux.
● Programming: Experience programming with Python, Unix scripts
Aviso offers
● Dynamic, diverse, inclusive startup environment driven by transparency and velocity
● Bright, open, sunny working environment and collaborative office space
● Convenient office locations in Redwood City, Hyderabad and Bangalore tech hubs
● Competitive salaries and company equity, and a focus on developing world class talent operations
● Comprehensive health insurance available (medical) for you and your family
● Unlimited leaves with manager approval and a 3 month paid sabbatical after 3 years of service
● CEO moonshots projects with cash awards every quarter
● Upskilling and learning support including via paid conferences, online courses, and certifications
● Every month Rupees 2,500 will be credited to Sudexo meal card