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Telesales Executive
Telesales Executive
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Telesales Executive

Samrudha Vijay Dhopade's profile picture
Posted by Samrudha Vijay Dhopade
0 - 8 yrs
₹1.8L - ₹2.6L / yr
Bengaluru (Bangalore)
Skills
Telesales
Sales
Business Development
outbound calling

Job description

 

Overview - The Market Development team is our direct link to our customers and brings in the revenue. It includes sub teams like Renewals, HVM (High Value Memberships), Hubs, and Retail Centres. They might be spread across locations but they are united by one cause...Whats the sale for today?”


Role - As a Product Advisor, you will be responsible for making sales calls and closing sales pitches with our members. To be a successful Product Advisor, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing Product Advisor is the one who follows sales scripts and demonstrate exceptional communication, negotiation skills, and deliver a great customer experience.


What you will do in this role


  • Outbound Telesales
  • Making outbound calls to Shaadi.com Members basis the leads provided offering the customers products which would help them in their life partner search.
  • Following the defined sales process to convert free members into revenue paying customers.
  • Ensuring Call Disposition Comments are updated once the call is completed with all relevant details.
  • Making required number of calls for following up with Enquiries which are not converted
  • Updating the details of follow-up in the system
  • Meeting daily Talktime Targets and Calls to be done.
  • Meeting Revenue Targets and ensuring Lead to Conversion Ratios are met.
  • Appearing for periodic evaluations
  • In case call needs to be escalated, noting details and forwarding it to the seniors
  • Interfacing with walk-in customers (if assigned the task), explaining to them features of Shaadi.com/Centre and converting them to Premium Membership
  • Maintaining all documentation that pertains to the above responsibilities

What you should have


  • 1-3 years of relevant experience Sales or Telesales.
  • Strong negotiation and consultative selling skills.
  • Effective communication skills – verbal and written.
  • Clear diction and clarity in speech.
  • Languages required - Malayalam , Kannada , Urdu and Tamil
  • Minimum Qualification HSC

Brownie Points


  • Bachelor’s Degree.
  • Fluency in Regional language.(Multilingual Skills preferred)
 
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Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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About People Group

Founded :
1996
Type :
Product
Size :
500-1000
Stage :
Profitable
About
Digitization coupled with connected devices are changing the world. We believe that the existing order will be disrupted and will result in entirely new brands taking up most of consumer mindshare. At People Group our mission is to create, operate or invest in at least 100 of the top 1000 digitally led brands that will be created from India by 2025
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Connect with the team
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Uday Pawar
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Samrudha Vijay Dhopade
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Pooja Yadav
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Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
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