Telecaller at Trending Studio · Remote, Gurugram · 1 - 5 years · ₹2L - ₹3L / yr · Raised funding · Remote friendly · Posted 14 Jul 2023

1. Answering phones and explaining the services offered by the company.
2. Contacting existing clients as well as prospective clients.
3. Obtaining client information and other relevant data.
4. Asking questions to the client and understanding their specifications.
5. Resolving queries and issues related to the services.
6. Making recordings of all the sales phone calls and sales deals.
7. Maintaining the database of customers on a regular basis.
8. Suggest solutions based on customers’ needs and requirements.

About Trending Studio
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Schedule appointments for the field sales team (if applicable).
Meet daily/weekly/monthly call and sales targets.
Build and maintain good customer relationships.
Provide feedback to the team to improve the calling process.
Required Skills & Qualifications:
Minimum 12th pass; graduation is a plus.
Good communication skills (Hindi/English or regional languages).
Basic computer knowledge and familiarity with CRM tools.
Ability to handle rejection and work under pressure.
Strong persuasion and negotiation skills.
Positive attitude and willingness to learn.
Preferred Experience:
0–2 years of experience in telesales, customer service, or BPO.
(Freshers with good communication skills are welcome.)
Work Location: In person
Job Responsibilities:
Handling all fresh inquiries by making outbound phone calls, answering basic queries, and scheduling their appointments with the Counsellors of K11.
These would be all the leads who have already inquired about the courses at K11 through various media.
The calls would NOT be cold calls to random data. Follow up calls to all these inquiries as required.
Update the details on CRM and other systems used by the company Submit daily activity report to immediate superior.
Desired Profile:
Excellent communication and coordination skills, counseling skills required.
Should be target-oriented, focused, proactive, and a keen learner (one who reads or is constantly learning and upgrading his or her knowledge base)
Preferred Qualifications:
Experience: 1 -4 years (Preferred a call center experience) Education: Graduate
We are looking for a Sales Intern - immediate Joiner.Internship Duration 6 Months - you will be paid incentives & commissions. Stipend to be paid quaterly INR 6000/- subject to performance.
Details
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Apply here - https://forms.gle/8skDXQdt3Wt65shS9
Role Description:
The role is a full-time, on-site position based in our HSR Layout, Bengaluru office. The tele sales professional will conduct outbound and inbound calls to engage potential and existing clients, present Life Designer’s services, and convert leads into opportunities.
Day-to-day tasks include understanding client needs, explaining service offerings, updating CRM records, and following up on prospects to close sales. The role also involves coordinating with internal teams, providing clear communication to clients, and maintaining high standards of customer experience.
Qualifications:
- Strong Sales skills with the ability to generate leads, pitch services, and close deals over the phone.
- Excellent Communication abilities, including clear verbal communication, active listening, and professional phone etiquette.
- Customer Service and Customer Support skills to handle inquiries, resolve basic issues, and build long-term client relationships.
- Experience in Training or a willingness to learn sales scripts, product knowledge, and tele sales best practices.
- Proven experience in tele-sales, inside sales, or a similar client-facing role, preferably in tech, digital, or service industries.
- Comfort using CRM tools, call tracking systems, and basic productivity software.
- Ability to work in a fast-paced environment, meet targets, and manage multiple leads simultaneously.
Minimum educational qualification: A high school diploma; a bachelor’s degree in business, marketing, or related fields is an advantage.
Engage with prospective customers through calls, virtual meetings, and other communication channels. Understand customer requirements and recommend suitable solutions. Build strong relationships with potential customers and address their queries effectively. Follow up with leads and convert them into successful sales. Meet and exceed individual sales targets and performance metrics. Maintain accurate records of customer interactions and sales activities in CRM systems. Collaborate with internal teams to ensure a seamless customer experience. Stay updated on product offerings, industry trends, and competitor activities
We are looking for Receptionist/ Customer care cum Business Development Executive for our E commerce business. This is remote job which can be done from home.











