Telecaller

JOB DESCRIPTION

·        Develop business plans for allocated accounts. Achieve revenue targets 

·        Develop loyalty program strategy, design and develop programs to achieve identified engagement objectives.

·        Own agency deliverables wrt to allocated accounts – Program KPIs, operational SLAs, reporting & MIS, technology development, customer care operations, creative services, event management, print & productions etc.

·        Upsell and cross-sell Colorgenics’s services by finding new avenues of revenue generation within allocated accounts

·        Conduct quarterly and annual program reviews with client’s senior management teams.

·        Share strategic inputs, industry best practices with clients and help driving the program performance

·        Develop and implement tactical campaigns to improve engagement through various initiatives and promotions.

·        Giving creative direction to the team. And act as a creative output reviewer and approver.  

·        Team mentoring & reviews.

·        Act as a facilitator of 3rd party auditors appointed by clients.

·        Keeping total control on invoicing and collections.

CANDIDATE PROFILE AND QUALIFICATION:

·        Thorough knowledge of CRM & loyalty marketing. A seasonal professional with at least 8 years’ experience in heading big accounts

·        Marketing & Analytics knowledge, excellent communication skills, Technical and Managerial experience in designing, developing & growing a loyalty program.

·        This role requires a solid background in loyalty program management and client relationship management.

·        Team handling exposure and aptitude to handle challenging circumstances.

·        MBA / PGDBM is required

What you can expect at Colorgenics?

A Dynamic workplace with start-up attitude which fuels your passion to learn and unlearn. You may expect a fantastic work atmosphere of like-minded individuals keen to do something out of the box and disruptive. 

Key Responsibilities:

1. Responsible for planning, implementing and directing the sales activities of the company in a designated area to achieve sales objectives 

2.Telugu & Kannada language candidates are more preferable with good english proficiency 

3 . Develop a sales strategy to achieve organizational sales goals and revenues 

4. Sales Closure of hair and skin clients 

5. Responsible for driving consultation to Location allotted 

6. Develop and implement new sales initiatives, strategies and programs. 

7. Contacting potential client via email or phone to establish rapport and set up meetings 

8. Developing sales goals for the team and ensuring they are met 

9. Negotiating on phone, email or in-person 

10. To provide report and feedback to upper management about what is and is not working 

11. To provide detailed report and feedback to upper management 

12. Extensive Follow-up for the Clients allotted 

13. Giving client good client experience

•    A minimum of 4-5 years of work experience in software development/engineering projects
• High proficiency in Python language programming (Basic & Advanced)
•    Proficiency in web-based development (HTML, Javascript, Flask Python Microframework)
•  Proficiency in Linux bash scripting; Windows batch scripting
• Experience in interfacing python tools with relational databases – At least 2 of these (MySQL, Oracle, SQL Server, Postgress)
• Experience with software configuration management tools: git (preferred); Rational Clear Case or SVN-Subversion
• Project experience in Microsoft Office tools automation (Excel/VBA, Outlook, ODBC)
• Result oriented with a focus on product quality and customer satisfaction 
• Team player, open communication, and ability to work with the international team 
• Excellent Communication skills
• Good knowledge of 5G & LTE network architecture and network optimization - Optional

CANDIDATE SPECIFICATION:
• Candidates with good experience with SDLC
• Over all 10 years of Experience is mandatory
• Minimum 6+ years of hard core JAVA coding experience is mandatory
• 2 years of PM experience is mandatory
• Knowledge on AWS or any other cloud technology is desirable.

POSITION PURPOSE:

Overall Responsibility in delivering quality projects and products as per the BRD within the specified time line. Should be able to lead/handle a team to write and test code effectively and must work with business owners overseas. Lead planning and/or implementation of projects. May participate in the design and/or testing phases. Facilitate the definition of project missions, goals, tasks, and resource requirements; resolve or assist in the resolution of conflicts within and between projects or functional areas; develop methods to monitor project or area progress and provide corrective supervision if necessary. Work cross-functionally across teams to solve problems and implement changes. Follow defined, agreed upon project management plans.

ROLES AND RESPONSIBILITIES:

• Developing a software project plan. • Ensure that projects follow the project plan and is accountable for timely delivery of all projects. • Determining the methodology used in the project. • Establishing a project schedule and determining each phase. • Providing regular updates to stakeholders.

Job Title: Jr Software Engr Java

Experience: 2+ Years

CTC: 6-12 LPA

Location: Mumbai
Face-to-face interview at the office

What we want:
We are looking for someone who has has strong knowledge and 2+years’ of experience in Core Java, Spring MVC, Restful API, SOAP, Golang


What you will do:
•Developing REST APIs for the platform
•Developing & maintaining an UX Panel
•Integration with third party applications using APIs
•Design, Develop and execute performance tests to simulate traffic of large-scale events
•Analyse complex problems/issues in load tests, production servers, and identify the bottlenecks and optimize performance.
•Analyse usage patterns, and application behaviours and translate that into performance optimizations.
•Determine how to meet scalability requirements while ensuring reliability within a platform
•Design and maintain tools for reporting on performance metrics.

Detailed Requirements:
Excellent knowledge of Golang, Core Java, Spring MVC, Restful API,SOAP
Additional knowledge of Java internals, GO Lang, plus.
Experience in developing, optimizing and operating high traffic projects/websites is a plus.
Experience in using Java Profilers and performance engineering.
Experience in writing multithreaded web applications.
Good knowledge of basic Linux commands to debug system issues and limitations a must.
Experience in Agile/SCRUM is a big plus
Experience in hibernate and spring MVC framework is a plus.
Ability to manage multiple modules simultaneously
Ability to work under pressure & deal with people diplomatically
Should have experience of leading a team & a strong motivator
Strong academic record is a big plus.

Essential Skills:

• MS BizTalk
• Good Experience in Mapping, Orchestration, Deployments.
• Good to have experience in System Support (Operations)
• Knowledge on different Adapters/Configurations

Preferred Skills:

• Development Experience or Knowledge on MS Azure – Logic Apps, Functions, Service Bus, Storage.
• BizTalk 360
• C# or any Programming language basics
• Azure DevOps (CI/CD)