Technical Writer

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Associate Art Director

Experience Level: 5+ years

Location: Bangalore, Onsite

Roles and Responsibilities:

1. Driving Organization Culture:

● Play an active and supportive role in driving the vision for the company in coordination with

the Copy and SM and communicating the same to the employees within the Team

● Focus on Leadership actions impacting team members' performance to create better

customer experiences and business results.

● Key focus on trying to plug any existing issues within the Organization as a whole

● Setting the democratic leadership tone for the organization

2. Business Strategy, Direction & Positioning:

● Involvement in existing brand strategy discussions and brainstorming sessions

● Develop creative programs and design concepts that meet the business objectives of the

organization and that advance the brand strategies

● Lead initiatives and define future brand design direction

● Ensure design quality and that design directives are followed.

● Knowledge of the strategic direction of all accounts handled by his/her team

3. Account Mining & Partnerships:

● Work collaboratively with the SMM and strategy team to develop innovative concepts

identify potential problems, and formulate recommendations

● Contributing to pitch presentations

4. Account Management:

● Detailed knowledge of the design strategy formulated for different brands.

● Ensure effective and timely implementation of strategies

● Communicate and represent the brand from the design perspective, in and outside the

design team

● Briefing and managing social media and development teams

● Take regular feedback from the client regarding the quality of work and areas of

improvement

● Attend important and strategic Client meetings

5. Team Management:

● Foster growth and skill development of team members

● Creative Direction. Helping to drive innovation and creativity within the team

● Internal communication to streamline and standardize service quality in line with Moshi

Moshi’s positioning

● Provide leadership of the account team and client, and ensure best-in-class work is delivered

consistently.

6. Planning and prioritizing the team’s work:

● Improving the tracking and monitoring of team members as they progress through their

work and skill set, and providing support such as counseling and extra training, where needed

● Project Manage work and ensure all deadlines are met

● Actively participate in the hiring process as part of interviewing and assessing candidates for

their team as per the requirements of the accounts.

● Keep a tab/lower the attrition factors within the team and advise and inform the

management accordingly

● Training Needs Analysis and other Employee Development activities of new joiners and team

members

● Track and report the length of time for the training required on various training modules and

suggest improvements to the company

● Perform Quarterly Evaluations and Annual Appraisals for the team members periodically and

update the HR and Management on the progress

● Strong Inter – department coordination to avoid any confusion

Moshi Moshi is looking for a talented and experienced Associate Art Director to join our Digital Marketing

Team in Bangalore. If you are passionate about Designs larger than life. - You are meant for this role!

**Job Title:** Business Development Manager- IT Technology Products (Manufacturing Sector)  

**Location:** [Faridabad]  

**Department:** Sales  

**Reports To:** Sales Manager / Director of Sales  

**Employment Type:** Full-Time  

### Job Summary  

We are seeking a dynamic and results-driven Sales Executive with a strong background in the manufacturing industry to drive sales of IT technology products and solutions. The ideal candidate will leverage their understanding of manufacturing plant operations, processes, and challenges to effectively position and sell IT solutions such as ERP systems, IoT platforms, automation software, and other technology products tailored to enhance manufacturing efficiency, productivity, and digital transformation.

### Key Responsibilities  

- **Prospecting & Lead Generation:** Identify and target potential clients within the manufacturing sector, including factories, plants, and industrial organizations, to generate new business opportunities.  

- **Client Relationship Management:** Build and maintain strong relationships with key decision-makers, including plant managers, operations heads, and IT directors, to understand their needs and challenges.  

- **Solution Selling:** Present and demonstrate IT technology products (e.g., ERP, MES, SCADA, IoT solutions, cloud platforms, and cybersecurity tools) tailored to address manufacturing-specific pain points.  

- **Consultative Approach:** Collaborate with clients to assess their technical requirements, provide customized solutions, and highlight the value of IT products in optimizing manufacturing processes.  

- **Sales Targets:** Achieve and exceed monthly, quarterly, and annual sales quotas by closing deals and expanding the customer base.  

- **Market Research:** Stay updated on industry trends, competitor offerings, and advancements in manufacturing and IT technologies to position our products effectively.  

- **Proposal & Negotiation:** Prepare and present proposals, quotes, and contracts, and negotiate terms to close deals while ensuring customer satisfaction.  

- **Collaboration:** Work closely with the technical team, product managers, and marketing to ensure seamless delivery and implementation of IT solutions.  

- **Reporting:** Maintain accurate records of sales activities, pipeline, and forecasts using CRM tools.  

### Qualifications & Skills  

- **Experience:**  

 - Minimum of 3-5 years of sales experience, with a proven track record of selling IT technology products or solutions.  

 - At least 2 years of experience working with or within manufacturing plants, with a deep understanding of production processes, supply chain, and operational challenges.  

- **Education:** Bachelor’s degree in Business, Engineering, IT, or a related field. (MBA or relevant certifications are a plus.)  

- **Technical Knowledge:** Familiarity with IT products such as ERP (e.g., SAP, Oracle), Manufacturing Execution Systems (MES), IoT platforms, automation software, and cloud solutions.  

- **Industry Insight:** Strong understanding of manufacturing workflows, lean principles, and the role of technology in digital transformation.  

- **Skills:**  

 - Excellent communication, presentation, and negotiation skills.  

 - Ability to build rapport and trust with technical and non-technical stakeholders.  

 - Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office.  

 - Self-motivated, goal-oriented, and able to work independently and in a team.  

- **Other:** Willingness to travel to client sites (manufacturing plants) as needed.  

### Preferred Qualifications  

- Prior experience selling to industries such as automotive, pharmaceuticals, or heavy machinery manufacturing.  

- Knowledge of Industry 4.0, smart manufacturing, and emerging technologies like AI, machine learning, and big data in manufacturing.  

- Established network of contacts within the manufacturing sector.  

### Compensation & Benefits  

- Competitive base salary + commission structure.  

- Paid time off and holidays.  

- Opportunities for career growth and professional development.  

• Manages the company's social media accounts and posts content.
• Monitor various social media platforms such as Facebook, Instagram, and Twitter.

Responsibilities:

• Collaborate with developers, designers, product managers, marketers, subject matter experts and other influencers to obtain an in-depth understanding of the product and the documentation requirements
• Determine the needs of end users of technical documentation and work closely with technology and business team to make products easier to use. This involves Feature Guides, FAQs, Onboarding Guides, Help Documentation, Troubleshooting Guides, Training Manuals, Release Notes and other documentation
• Audit and update the content regularly to ensure relevance with incremental product feature releases, customer use cases, support issues and other internal developments
• Execute the Content Calendar by building and delivering on the roadmap set by the management
• Work closely with the creative teams to represent the content in the most suitable visual format
• Suggest ways to further improve the quality of the documentation

Requirements:

• Bachelor’s/Master’s degree in Computer Science or Information Technology, Arts or Communication
• 0 to 2 years of experience in technical content writing
• Exceptional technical writing and editing skills, as well as the ability to adopt the style, tone, and voice of our business' various types of content
• Demonstrable active presence in online communities such as blogs, discussion forums, LinkedIn articles, Tweets, Quora answers
• Ability to quickly grasp complex technical concepts and make them easily understandable to users in the form of text, images, videos, infographics
• Ability to identify issues, challenges, and gaps associated with the content
• Ability to understand briefs and translate briefs into high-quality product collaterals
• Passion for technology, communication and strong understanding of the industry and organization’s mission
• Basic understanding of web technologies and programming languages to publish viral tech blogs
• Excellent command over written and verbal communication
• Adept at Multitasking, creative thinking and working independently

Key Skill :

- JavaScript with Dom Manipulation

- Good understanding on AJAX concepts

- Know jQuery implementation with its libraries

- Front-End Framework - Bootstrap knowledge

- In-Depth knowledge of PHP and its framework CodeIgniter

- In-Depth knowledge of Relational Database - MySQL

- Integration of Third Party Code Snippets.

- Knowledge of deployment the project on the production server

- Restful API Design and Development with CRUD Functionality

- Git/Github Knowledge

- Must be open to learn new technologies and frameworks as per the project's requirements

- Must have ability to work under pressure while performing priority tasks

- Must have critical and analytical skills

- Must be a quick and self-learner

Add on Benefits :

- Knowledge of Jira, Git and Digital Ocean are the key benefits.

• Experience using AWS (that’s just common sense)
• Experience designing and building web environments on AWS, which includes working with services like EC2, ELB, RDS, and S3
• Experience building and maintaining cloud-native applications
• A solid background in Linux/Unix and Windows server system administration
• Experience using https://www.simplilearn.com/tutorials/devops-tutorial/devops-tools" target="_blank">DevOps tools in a cloud environment, such as Ansible, Artifactory, https://www.simplilearn.com/tutorials/docker-tutorial/what-is-docker-container" target="_blank">Docker, GitHub, https://www.simplilearn.com/tutorials/jenkins-tutorial/what-is-jenkins" target="_blank">Jenkins, https://www.simplilearn.com/tutorials/kubernetes-tutorial/what-is-kubernetes" target="_blank">Kubernetes, Maven, and Sonar Qube
• Experience installing and configuring different application servers such as JBoss, Tomcat, and WebLogic
• Experience using monitoring solutions like CloudWatch, ELK Stack, and Prometheus
• An understanding of writing Infrastructure-as-Code (IaC), using tools like CloudFormation or Terraform
• Knowledge of one or more of the most-used programming languages available for today’s cloud computing (i.e., SQL data, XML data, R math, Clojure math, Haskell functional, Erlang functional, Python procedural, and Go procedural languages)
• Experience in troubleshooting distributed systems
• Proficiency in script development and scripting languages
• The ability to be a team player
• The ability and skill to train other people in procedural and technical topics
• Strong communication and collaboration skills

As a special aside, an AWS engineer who works in DevOps should also have experience with:

• The theory, concepts, and real-world application of Continuous Delivery (CD), which requires familiarity with tools like AWS CodeBuild, AWS CodeDeploy, and AWS CodePipeline
• An understanding of automation

Content Writer

Roles & Responsibility:

To write on a variety of topics related to education and courses offered by the colleges and institutions in India and educational news and updates etc.

Knowledge of writing articles, blog posts, descriptions, page titles etc. for digital media.

Create content which gives website readers access to information in a simple, easy to understand language.

The content writer should know the target audience and write content to engage and draw visitors.

Generate content, making smart use of keywords. The text should have relevant keywords and variations for better search engine ranking and indexing.

Creating stories from in-house reports/surveys monthly.

Developing new ideas for web content.

Work with team members to enhance content pieces.

Desired Profile

Freshers with impressive writing skills are welcome.

As a web content writer, the ability to write engaging content for websites.

Knowledge in writing content for websites/print/company blogs.

Good written and communication skills.

Awareness of Search Engine Optimization (SEO), internet marketing trends is a plus.

Excellent time management skills.

Personal Traits:

Excellent written and oral communication skills.

Excellent problem-solving skills.

Should be excellent in Time Management, Planning Skills & Organizing Skills.