Technical Writer

Job Title : Technical Writer

CTC : 40-43 LPA

Experience : 15 yrs

Location : Pune

Working Mode : Onsite 

Primary skills : Technical writing, API Documentation, Big Data, Logistic, Banking 

Key Responsibilities:

• Create and maintain high-quality technical documentation across various domains, including big data, data management, logistics, and banking.
• Develop user-friendly guides, API documentation, and online help resources that effectively convey complex technical concepts to a diverse audience.
• Innovate and implement new documentation strategies to make our documentation more customer-centric.
• Collaborate with cross-functional teams to ensure consistency and accuracy across documentation suites.
• Utilize scriptwriting, video production, and editing skills to produce engaging and informative visual content that enhances the user experience.
• Mentor and train colleagues in effective documentation techniques and best practices.
• Drive process improvements to reduce time-to-delivery and enhance the overall efficiency of documentation processes.
• Stay up-to-date with industry trends and technologies to ensure our documentation remains cutting-edge and relevant.
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Qualifications:

• Bachelor’s degree in a relevant field or equivalent practical experience.
• Over 15 years of experience in the software documentation field, with a strong track record in big data, data management, logistics, and banking.
• Proficiency in creating user-friendly guides, API documentation, and online help resources.
• Demonstrated success in improving user engagement through documentation revamps.
• Strong scriptwriting, video production, and editing skills for visual content creation.
• Exceptional collaboration skills and the ability to simplify complex technical concepts for diverse audiences.
• A passion for sharing knowledge and insights through mentoring and training.

Excellent skills in writing about complex technical and business subjects to a variety of audiences.

ü  Be able to think like a user and create intuitive documentation as and when needed to create succinct documentation

ü  Be able to understand product thoroughly and interact with developers

ü  Ability to interact with different business groups and scope documentation assignments.

ü  Preferable exposure to eCommerce / Retail Analytics

ü  Precise documentation and clear communication skills

ü  Experience in API documentation is an added bonus

Skills and Experience

ü  Experience in content review and localization

ü  Ability to conceptualize and execute projects, with a strong bias for action and the ability to prioritize and meet deadlines

ü  Experience with content management systems like Wordpress 

ü  Experience working in an Agile content development environment

ü  Experience in editorial/peer review

ü  Knowledge about eCommerce tools and plugins will be an advantage

- Writing, editing and proofreading website content.

- Write Articles, Blogs, Social media,  Forum and other SEO best practices.

- Develop content to support SEO strategies to drive traffic to the site and improve website Ranking.

- Understanding of Web publishing requirements.

- Experience in creating content for the web and growing a social audience.

- Editorial mindset with an ability to predict audience preferences.

- Expertise in social media platforms.

- Collaborate with multiple teams to develop compelling content plans.

- Ability to deliver high-quality documentation paying attention to details.  

- Basic Knowledge of technical terminologies.

- Excellent communication skills in English both written and spoken.

Vakilsearch is on a mission to make Legal Simple. We are the leaders in Indian Legal, Tax, and Compliance. Our mission is to simplify businesses to be in compliance with the Government through end-to-end process and workflow automation. This is the key initiative of Vakilsearch as we look to revolutionize legal space in India.

We are a technology-driven platform, offering services that cover the legal needs of start-ups and established businesses. Some of our services include incorporation, government registrations & filings, accounting, documentation, and annual compliances. In addition, we offer a wide range of services to individuals, such as property agreements and tax filings. Our mission is to provide one-click access to individuals and businesses for all their legal and professional needs.

About the Role

Vakilsearch is seeking a to join our Product Team to clearly and concisely communicate product concepts and workflows. Your primary responsibility is to develop a unified and standardised content strategy. You will work closely with the Customer Journey team, UI/UX team and Marketing team to delight and educate our customers, bringing expertise in technical writing, product content and improving overall customer experience.

Responsibilities

• Write UX copy for a variety of products, projects and scenarios
• Work closely with Product Managers, Product Designers, Illustrators, Marketing team and front-end developers throughout the creative and product development process
• Strategize content for the product flow, from requirement gathering to ideation, research, production, testing and review feedback
• Think like a user and write catchy notifications content for mobile and web products
• Maintain consistency in communication by defining a framework for Product Designers

Requirements

• Minimum 2-4 years of experience as UX writer (or similar job titles)
• Bachelor’s degree in Computer Science or related is an advantage
• Experience writing content for web/mobile products
• Experience writing emails, landing pages, and editorial content
• Proven ability to collaborate successfully with cross-­functional teams
• A deep sense of accountability, adaptability, and being able to work in a fast-paced environment
• Portfolio of writing samples to be shared along with resume

Technical Content Writer Job Profile

We are looking for a Technical Writer to join our team! As a Technical Writer, you will be responsible for producing high-quality and understandable documentation with the goal to improve the success of our products. 

Job Role

• Study product samples 
• Communicate with product designers and developers to understand product details
• Collaborate with technical staff 
• Analyze and manage existing and potential content
• Create and maintain the information architecture
• Make high-quality documentation that meets standards, is appropriate, and is easy to use
• Produce and distribute tutorials to help end-users use a variety of applications
• research and collect usability feedback from customers, designers, and manufacturer

Requirements and Qualifications

• 2+ years of experience as a Technical Writer or similar role
• 2+ years of experience in technical writing of software documentation
• Ability to translate highly technical information into easily understandable information for customers
• Creative skills and usage of photographs, drawings, diagrams, animation, and charts that increase users’ understanding
• Excellent written skills in English
• Knowledge of Microsoft Office
• A minimum of a Bachelor's degree
• Professional Writing or Creative Writing is a big plus
• A background in engineering or computer science is a big plus
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

• Take full ownership for creation and ongoing maintenance of the End User Manual for Corridor Platforms software.

• The content writer will need to work closely with the Head of Products and developers to document the functional use of platform capabilities from an end user perspective. Updates to the End User Manual are done at every major product release.  

• On an ongoing basis, it will be the responsibility of the content writer to keep the End User Manual in-sync with platform capabilities as it evolves across releases. 

• As a secondary responsibility based on bandwidth, the content writer will also help in development of professional marketing materials, social media content (blogs, website content as example) and support online branding of the firm. 

• 2-5 yrs experience in content development

• Proven record of best-in-class writing skills demonstrated in a professional portfolio with impeccable grasp of the English language, including idioms and current trends in style and expressions of writing. 

• Strong interpersonal skills and willingness to work collaborate with multiple stakeholders across tech, product managers and data scientists. 

• Strong ability to structure concepts and articulate them in well designed and logically flowing blocks of documentation which includes text, images and videos (as necessary). 

• Strict adherence to the style guides of Corridor Platforms and their policies for publication. 

• Good time management skills, including prioritizing, scheduling, and adapting as necessary. 

• Proficiency with computers, reasonable familiarity with Markdown text and development environments like Visual Studio as well as desktop publishing tools. Familiarity with using Google G suite and Microsoft Office 365 Solution suite would also be highly preferred. 

• A Bachelor’s degree in English, Journalism or technical writing would be preferred but not necessary 

• Lastly, we are looking for intellectually curious people who care about technology products and are willing to learn everyday in a dynamic startup setting!