Technical Support Manager

About Avoma:

Avoma is an intelligent meeting assistant for teams looking to automate some of the common tasks required for customer-focused meetings. We leverage NLP and machine learning to summarize meeting notes and extract key topics and action items discussed. All of this data automatically syncs back into their CRM. This helps to save end users time and focus on what matters most, their customer interactions.

We are a venture-funded early-stage startup, have 1000+ paid B2B customers, and are growing consistently month over month.

We are looking for a Senior Software Engineer specializing in frontend to build the best in class user experience and work on complex frontend tasks - including but not limited to:

• Building a responsive collaborative web app
• A customized collaborative notes editor similar to Google Docs/Notion
• AI powered realtime insights as a meeting is in progress
• Custom video player streaming player.
• Interactive Dashboard visualizations

Requirements:

• 5+ years of experience as a Software Engineer with a track record of delivering software with high business impact
• Attention to detail and passion to build great consumer app grade UI
• Passionate about user experience
• Using Coding AI agents like cursor and different prompting techniques
• Experience with React.js, Redux, Javascript
• Experience building responsive UI
• Experience translating UX mockups to Tailwind CSS
• Experience writing scalable, high-performant and clean code
• Excellent in both spoken and written communication skills

Benefits:

• A transparent salary structure- INR 26,50,000 - INR 36,00,000 (Depending on the experience)
• Stock Option Plan
• Fast-paced, collaborative work environment
• Paid Time Off (Vacation, Sick and Public Holidays)

Job Description: Marketing Head (IT / Website Development)

Position Overview

We are looking for a Senior Marketing Manager to lead marketing strategy and execution for our IT and Website Development services. The ideal candidate will have strong expertise in B2B digital marketing, brand positioning, and lead generation for technology-driven businesses. This role will focus on building visibility, driving client acquisition, and creating marketing campaigns that highlight our website development, design, and IT solutions.

Key Responsibilities

• Develop and implement marketing strategies to promote website development and IT services.
• Plan and execute digital campaigns across SEO, SEM, PPC, email, LinkedIn, and social media.
• Build brand positioning and messaging that differentiates our services in a competitive market.
• Generate qualified leads through targeted campaigns, content marketing, and partnerships.
• Work closely with the sales team to align campaigns with business growth objectives.
• Develop case studies, portfolios, and client success stories to showcase expertise.
• Oversee website and landing page optimization to improve conversions.
• Manage company presence at industry events, webinars, and conferences.
• Monitor and report on KPIs, ROI, and campaign performance.
• Lead, mentor, and grow a marketing team.

Qualifications

• Bachelor’s degree in Marketing, Business, or related field (MBA preferred).
• 5 to 7 years of experience in B2B IT/technology marketing, with at least 2 years in a senior role.
• Proven track record in digital marketing, demand generation, and brand building.
• Strong understanding of SEO/SEM, Google Analytics, HubSpot/Marketo, and CRM systems.
• Experience in promoting website development, design, or IT solutions.
• Excellent leadership, project management, and communication skills.
• Creative thinker with a data-driven approach.

AR/VR Lead

Position: AR/VR Lead with Project Management Skills

Location: Full-Time, GGN

Experience: 3-5 years in AR/VR development and project management

Role Overview:

EaseMyTrip is seeking an experienced AR/VR Lead to spearhead its immersive technology initiatives for products like EasyVijay and EasyDarshan. The ideal candidate will combine technical expertise in AR/VR development with strong project management skills to lead a multidisciplinary team. This role is perfect for someone passionate about creating innovative experiences that blend technology with storytelling.

Responsibilities:

• Oversee the end-to-end development of AR/VR applications using Unity or Unreal Engine.

• Manage project timelines, allocate resources, and ensure deliverables are met on schedule.

• Collaborate with stakeholders to define project goals and align them with business objectives.

• Lead the integration of ARKit, ARCore, Oculus SDKs, or similar frameworks into immersive experiences.

• Guide 3D artists and developers in asset creation and application optimization.

• Stay updated on emerging trends in AR/VR technology to ensure innovation in projects like battlefield recreations and spiritual tourism simulations.

Requirements:

• 4+ years of hands-on experience in AR/VR development with Unity or Unreal Engine.

• Strong proficiency in programming languages.

• Proven experience managing teams or projects in the AR/VR domain.

• Excellent leadership, communication, and problem-solving skills.

Preferred Skills:

• Knowledge of Agile methodologies for project management.

• Experience integrating AI or machine learning into immersive applications.

Responsibilities:

• Responsible for generating revenue through the sale of sponsorship packages for conferences by targeting various companies, organizations and associations.
• Strategic research to understand the relevant market and business challenges aligned with the subject area of each event and develop a list of potential sponsors for each conference.
• Utilize telephone solicitation, electronic and written correspondence and face-to-face meetings as tools to meet and exceed the budgeted sponsorship target for each conference.
• Engaging with clients on the phone and developing lasting relationships.
• Working with the marketing department to convert inbound sales enquiries into leads.
• Oversight of the full sales cycle of each event, managing baseline business metrics and growth targets.
• Attend daily/weekly sales update meetings and conference planning meetings as required.
• Achieving monthly and overall revenue targets.

Requirements:

• Minimum 1 to 2 years of experience in Business Development.
• Excellent verbal and written communication.
• Experience in market research and lead generation.
• Bachelor's degree in Mass Communication or other relevant field.

Job Type:

• Full time & On-site
• 5 day work week

• Location: Kormangala, Bangalore

Position – Customer Service Executive (Chat/Email Process)

As a Customer Service Executive (Chat/Email), you will be responsible for providing excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for helping others and providing exceptional customer service, we want to hear from you!

Customer Service Executive Duties:

· Respond promptly and professionally to customer inquiries received through email and chat platforms.

· Provide accurate information and support to customers, addressing their concerns and resolving any issues they may have.

· Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations.

· Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution.

· Demonstrate strong written communication skills, including proper grammar, punctuation, and attention to detail.

· Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers.

· Collaborate with internal teams to resolve customer issues and improve overall customer experience.

· Meet or exceed productivity and quality standards set for the role.

· Maintain customer data and records accurately in the designated systems. 

Candidate Qualifications & Skill Requirements 

· Candidate should ideally have 2 - 5 years of experience in the similar profile  

· Graduate (Any)

· Previous experience in customer service or a similar role is preferred.

· Strong written communication skills in English, including excellent grammar, punctuation, and spelling.

· Proficiency in typing with a high level of accuracy and speed.

· Ability to multi-task and effectively manage time in a fast-paced environment.

· Good problem-solving skills and the ability to think critically.

· Excellent interpersonal skills with a customer-centric approach.

· Proficiency in using computers and knowledge of email and chat platforms.

1. Manpower planning
2. Recruitment & Selection
3. Employee induction
4. HR policy implementation
5. Payroll & employee benefits management
6. Performance management
7. Learning & development
8. Employee Engagement
9. Legal compliance management
10. Office Administration

• We are looking for : Data engineer
• Sprak
• Scala
• Hadoop

Nature of Work:

This being an advanced level position in the S/W development team the individual is expected to:
Participate as a team member in all phases of the S/W lifecycle, including the analysis and design of S/W systems.

Participate in a detailed level of coding, code walk – through and unit testing of S/W modules.
Participate in integrated testing of product/ package.

Participate in difficult and typical coding assignments with responsibility of a small module consisting of 3 – 5 members.

Participate in exploration/ feasibility study of products.
Have a thorough understanding of the assigned product/ project.

Participate in generating technical documentation of products/ packages.

Providing technical training to the juniors.
Manage allocated resources, keep compliance with discipline and decorum of the organization.

Keep compliance with Systems and Procedures.

Reports to:

Project Manager
Skill Set:
Thorough knowledge of current technological trends in Web based Software 

Strong Working knowledge of JSF/JSP, Servlets, Spring, Web application development and Core Java

• Working knowledge of working with databases using EJB.
• Knowledge of Bug Tracking tool such as Jira, Bugzilla and source code version control systems (SVN, GIT)
• Knowledge of working in Scrum methodology.
• Good to have knowledge of SonarQube and Web Security Aspects.
• Knowledge of Responsive Front End Development using HTML5, JavaScript, CSS3, JQuery, Ajax and JSON.
• Should be able to write test cases for the feature.
• Ability to gather and analyze data & draw logical conclusions

∙         Understanding of company’s vision & goals, business operations

and market

∙         Clear and concise oral and written communication skills

∙         Ability to establish and maintain effective work relationships at

all levels

∙         Great passion for S/W development.

∙         Ability to mentor and guide the juniors.

Office Address:

Tech Mahindra Ltd

Responsibilities

• Create and federate audience segments; both ad hoc using SQL and via internal CDP, to support business units and power their digital marketing channels
• Build, maintain, and troubleshoot Github jobs and Salesforce Marketing Cloud automation that power our scalable recurring communications, such as lifecycle touchpoints and surveys
• Work across numerous internal and external marketing platforms (Salesforce Marketing Cloud, Audience Platform, publisher, and social partners, etc)

Qualifications

• Intermediate SQL programming experience required
• Minimum 2 years’ experience working with relational databases
• Ability to collaborate and communicate effectively with a diverse group of partners including marketing, technical teams, and agencies
• Familiarity with CRM platforms (eg Salesforce Marketing Cloud) and publisher/social partners (eg Facebook, DV360)