Cutshort logo
Bizongo logo
Technical Support Manager
Technical Support Manager
Bizongo's logo

Technical Support Manager

Thirunavakkarasu Kannusamy's profile picture
Posted by Thirunavakkarasu Kannusamy
6 - 12 yrs
₹8L - ₹22L / yr
Bengaluru (Bangalore)
Skills
Technical support
Tech Support
skill iconJava
SQL
Linux/Unix
skill iconAmazon Web Services (AWS)
Requirement Details
Job Title/Designation:

Technical Support Manager

Employment Type:

Full Time, Permanent

Job Description:

About Bizongo:

 
Bizongo was founded in 2015 by three IIT graduates Aniket Deb, Sachin Agrawal, and Ankit Tomar, to digitally transform the fragmented and unorganised yet unique and ubiquitous B2B segment of customised goods. “Today, Bizongo is India’s largest tech-enabled B2B E-commerce & supply chain platform for packaging, apparels & other customised goods. It works as an operating system for businesses to digitally transform their vendor management & supply chain.” The company focuses upon packaging, textiles, apparel & other contract manufacturing goods as its product portfolio and has a network of 1500+ curated manufacturers across these categories. Through its proprietary digital platforms, such as Procure Live, Partner Hub, and Artwork Flow, Bizongo offers Digital Vendor Management, Supply Chain Automation & Supply Chain Financing as key services to its enterprise customers. The B2B e-commerce platform services more than 125 enterprise customers in fashion & lifestyle, pharmaceuticals, consumer discretionary, consumer staples, home & personal care, and e-commerce.
 
Job Description :
 
You’ll be a great fit for Bizongo if you:
Reviews complex issues (e.g., multiple components of a product) and contacts customers to understand issue. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues.
 
  • Good understanding and work experience with Linux, Java, Spring Boot, SQL, one of RDBMS Database

  • Good Understanding of AWS Infrastructure including EC2

Acts as an advisor to the customer and handles complex, repeatable, or escalated cases that may become politically charged. Creates technical articles or knowledge base (e.g., edits or creates news/ knowledge-base articles) that is internal or customer facing for better customer understand. Provides best practices and education to ensure customer understands the problem in order to proactively resolve potential issues in the future.
Performs complex product troubleshooting and remediation when needed. Works alongside the development teams to drive incident resolution for configuration, code, or other service deficiencies impacting customers. Analyzes patterns of problems and identifies workflows to optimize support engineering delivery for a team or region level. Collaborates on cross-team and cross-product technical issues by working with resources from other groups including support engineering groups, product groups, services team, and account team as needed to resolve complex customer issues.
 
Extra brownie points:
Implements strategic business decisions with customers, partners, and teams to increase market share. Influences peers to implement strategy.
 
What will you work on:
 
Provides feedback to more senior engineers or serviceability team on functionality of products based on engagements with customers. Provides feedback to the product group for product improvement. Leverages overall product knowledge to determine if and when features require enhancements.
 
Engages with engineering team to investigate product bugs, provides business impact, and collaborates with appropriate stakeholders and senior team members on fixes.
 
Contributes to and/or develops automation techniques and diagnostic tools to improve cross-group effectiveness.
 
Translates feedback and creates processes and workflows for case resolution.
 
Participates in case triage meetings and/or case discussions to share knowledge with other engineers and contribute to more rapid customer solutions. Utilizes learnings from triage meetings to identify and communicate readiness needs to manager or readiness team.
 
Why work with us?
 
One of the fastest growing B2B startup in India
 
Leveraging Technology to disrupt the unorganized manufacturing and B2B domain Work.
 
On Artificial Intelligence, Robotic Process Automation, IoT and bring some of the latest technologies in redefining the B2B experience for made to order products
 
Opportunity to work with most dynamic individuals in Asia recognized under Forbes 30 Under 30 and industry stalwarts from across companies like Microsoft, Paypal, Gravitas, Parksons, ITC, Snapdeal, Fedex, Deloitte and HUL

Bizongo is featured in LinkedIn Top Startups 2019: The 25 hottest Indian companies to work for!

Working in Bizongo translates into being a part of a dynamic start-up with some of the most enthusiastic, hardworking and intelligent people in a fast paced and electrifying environment

Bizongo has been awarded as the most Disruptive Procurement Startup of the year - 2017

Being a company that is expanding itself every day and working towards exploring newer avenues in the market, every employee grows with the company

The position provides a chance to build on existing talents, learn new skills and gain valuable experience in the field of Ecommerce
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos

About Bizongo

Founded :
2015
Type :
Services
Size :
100-1000
Stage :
Profitable

About

In 2015, 3 graduates from IIT came together with a common vision. “Enable businesses to build a better connected and sustainable world for future generations”. In their research of the SME landscape in India, they started to notice something intriguing. The unbranded, finished goods industry was obscure and fragmented with few demands being met. That’s when they decided to address it particularly for packaging - a $40 billion industry in India. From there emerged Bizongo’s mission.
Read more

Company video

Bizongo's video section
Bizongo's video section

Photos

Company featured pictures
Company featured pictures
Company featured pictures
Company featured pictures
Company featured pictures
Company featured pictures
Company featured pictures

Connect with the team

Profile picture
Rakesh Edavalath
Profile picture
Thirunavakkarasu Kannusamy
Profile picture
Sushma Rao
Profile picture
Ankit Tomar
Profile picture
Ayushi Sharma
Profile picture
Tuhina Rani
Profile picture
Sucheta Jadhav
Profile picture
Arundhati Choudhury
Profile picture
Harleen Kaur
Profile picture
Sneha Pitrodia
Profile picture
Pintu Shaw
Profile picture
Nevin Manjiyani
Profile picture
Sumit Basak
Profile picture
Tanvi Saxena
Profile picture
Atique Sheikh
Profile picture
Noopur Jha
Profile picture
Priyanka Thorat

Company social profiles

pinterestlinkedintwitterfacebook

Similar jobs

Barcadly Services
Kolhapur, Sangli, Miraj, Belgaum, Karad, Pune
0 - 2 yrs
₹1L - ₹2.4L / yr
Business Development
Sales strategy

Company : Barcadly Services (www.barcadlyservices.com)

Job Title: Business Development Executive (BDE)


Overview:

As a Business Development Executive, your primary responsibility is to identify new business opportunities and build relationships with potential clients. You will be responsible for developing and implementing strategies that will drive revenue growth and increase market share.


Key Responsibilities:

• Conduct market research to identify new business opportunities and potential clients

• Develop and maintain a pipeline of potential clients

• Build and maintain relationships with key decision-makers within the target market

• Develop and implement strategies to increase sales and revenue growth

• Negotiate and close business deals with clients

• Collaborate with other departments within the organization to ensure the delivery of high-quality products or services

• Keep up to date with industry trends, competitor activities, and regulatory changes that may impact the business

• Monitor and report on sales performance and adjust strategies accordingly

• Attend industry events and conferences to build relationships and promote the organization


Requirements:

• Bachelor's degree in Business, Marketing, or a related field

• Proven track record of successful business development or sales experience

• Excellent communication, negotiation, and interpersonal skills

• Ability to work independently and in a team environment

• Strong analytical and problem-solving skills

• Ability to manage multiple projects and priorities




Read more
Arting Digital
Harleen Kaur
Posted by Harleen Kaur
Bengaluru (Bangalore)
3 - 6 yrs
₹15L - ₹20L / yr
skill icon.NET
ASP.NET
skill iconC#
SQL
skill iconAngular (2+)

Excellent web development experience in large scale applications

ASP.Net, C#, .NET, .Net Core, SQL, and Angular skills are must.

Strong experience with C#, .NET Core and relevant design patterns

Strong MS-SQL query skills.

Proficiency in frontend development with JavaScript and HTML

Service oriented development experience

Excellent Communication skills

Read more
With A Leading Cosmetics Brands in the Indian Market
With A Leading Cosmetics Brands in the Indian Market
Agency job
via Jobdost by Saida Jabbar
Mumbai, Powai
2 - 8 yrs
₹5L - ₹12L / yr
skill iconNodeJS (Node.js)
MySQL
NOSQL Databases
skill iconAmazon Web Services (AWS)
skill iconRedis
+1 more

hiring for the position of Backend Developer / Senior Backend Developer responsible for managing back-end services and the interchange of data between the server and the users.

 

Your primary focus will be the development of all server side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.

 

We are looking to recruit a candidate for a role that will require:

  • Create and consume restful APIs
  • Design, develop, and maintain internal and external applications
  • Build efficient, testable, and reusable modules
  • Write high quality, structured application/interface code and documentation
  • Identify solutions through research and collaboration that resolves the root of problems as they arise
  • Define functional and technical requirements for application software to develop skills and knowledge
  • Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
  • Contribute in all phases of the development lifecycle

Requirement

∙ Proficient in Node.JS

∙ 2+ years’ experience designing, querying, and updating databases in MySQL/nosql 

∙ Passion for best design and coding practices and a desire to develop new bold ideas

∙ Good to have knowledge of AWS, Redis, ElasticSearch

 

Education: Min. Graduate in related discipline

Work experience: 2 years relevant experience

Compensation: Based on Industry Standards
Interview Mode -  Face to Face
Read more
Talentco HR Services LLP
Talentco HR Services LLP
Agency job
via TalentCO HR Services LLP by Ishika Advani
Kolkata
7 - 10 yrs
₹9L - ₹11L / yr
skill iconHTML/CSS
skill iconJavascript
skill iconAngular (2+)
skill iconAngularJS (1.x)
ASP.NET
+1 more

Purpose of the position:

 

This position is responsible for analyses, design, development, co-ordination, implementation, and maintenance of web & mobile application.

As the Senior .NET Developer you will work on a team of Software Engineers developing web/mobile-based applications from end-to-end in a fast-paced Agile environment.

You will develop full-stack web/mobile applications in a technical environment with Microsoft .Net, RESTful web services, HTML5, CSS3, JavaScript frameworks, SQL Server and other technologies such as Azure. This resource will be actively designing, coding, and testing new solutions.

This role requires significant leadership, collaboration, mature interpersonal and professional skills, flexibility, appreciation for craftsmanship, ability to meet project timelines and pays attention to details

 

Required key skills (functional/technical):

 

Skills (Technical / Specialist Skills)

ASP.NET, ASP.NET MVC, .NET CORE, .NET Framework 4.5 and later using Visual Studio 2015 (or later);

SQL Server 2016 or other comparable databases

React Native, AngularJS

Exposure to NodeJS

AJAX, HTML5, CSS3, LESS, XML, JSON, JQuery and JavaScript

Cloud-based application development (MS Azure)

PowerShell

Building Application Integrations using REST and SOAP

NoSQL Databases including Hadoop, MongoDB, Casandra, DocumentDB and related databases.

Containers including Docker, Kubernetes

Exposure to Xamarin

Exposure to ETL tools (e.g SSIS or Informatica);

Implement serverless solutions using Azure functions, ADF, Service Bus, Azure SQL etc

 

Required qualifications/experience:

 

Bachelor’s in computer science/ Technology or MCA.

More than 8 years of work experience on the above-mentioned technology.

3+ years’ experience working with Azure

Work experience in MNC in delivering software

Read more
An IT Services Major, hiring for a leading insurance player.
An IT Services Major, hiring for a leading insurance player.
Agency job
via Indventur Partner by Vanshika kaur
Chennai
5 - 9 yrs
₹15L - ₹20L / yr
skill icon.NET
ASP.NET
Windows Azure
skill iconC#
SQL Azure
+2 more
  • Develop front end User Interface of our UKLB Experience Analysis (Biometrics) tool using SharePoint, PowerApps, Power Automate and Logic Apps 
  • Connection of UI with back end SQL Database using Logic Apps - Advise solution design as a Logic Apps expert (specifically around UI)
  •  Responsible for managing technology in projects and providing technical guidance or solutions for work completion

Skills and Experience

  • Experience with Azure services like Azure App Services, Azure Active Directory, Azure SQL, Azure PostgreSQL, Key Vault, Azure DevOps, Application Insights, Azure Storage, Redis Cache
  •  Microsoft Azure Developer Certification
  • Experience with .Net SDK, integration tools, Application and Security frameworks
  • C#, ASP.NET, Application development using .Net Framework
  •   Preferred: Insurance or BFSI domain experience
  • .Net
  •  Azure/

Location: Chennai

Salary : 15-20 LPA

Read more
An IT company based in Pune
An IT company based in Pune
Agency job
via WEN Women Entrepreneur Network by Kanika Vaswani
Remote, Pune
4 - 8 yrs
₹10L - ₹15L / yr
skill iconJava
skill iconSpring Boot
Spring
skill iconAngular (2+)
skill iconHTML/CSS
+5 more
We are looking for a Java Tech Lead responsible to provide technical leadership to a team of engineers. Design
comprehensive solutions; solve complex business problems and then directing the implementation of these solutions
through a team of developers. Work with the various teams to analyze and assess implementation methodology.
Identify & communicate the technical infrastructure requirements. Support existing business process automations and implement change requirements as part of a structured change control process

Responsibilities:
 Leading and managing team of developers.
 Integration of user-facing elements developed by a front-end developer with server-side logic.
 Building reusable code and libraries for future use
 Optimization of the application for maximum speed and scalability
 Implementation of security and data protection
 Design and implementation of data storage solutions
Skills and Qualifications:
 Overall 6-8 years of experience in multi-tiered application development and leadership
 Strong Programming fundamentals. (Must have - Java)
 Good Knowledge in cloud technologies like AWS, Azure, etc.
 Hands on experience on Spring technology including Springboot, SpringMVC, Spring Security and others.
 Good understanding on experience on microservice development using Springboot REST web services using
Spring Rest or Jersey SQL NoSQL DB
 Hands on with Unit testing Dynamic and proactive with ability to work as part of a multi-disciplinary team
 Good communications skills fluent in English
 Ability to communicate effectively across different disciplines
Primary Skills (Good toHave)
Java, Spring Boot, Spring MVC, Restful Web Services, Micro Services
Education: B.Tech/B.E, BCA, MCA, MCS, etc. in Computers
Read more
Globle Business Solutions
Globle Business Solutions
Agency job
via Stratify Consultants by Sonali Kandari
Mumbai
0 - 2 yrs
₹2L - ₹3.5L / yr
Lead Generation
International sales
Sales
Search Engine Optimization (SEO)
International outbound sales process

B2B sales
Digital marketing, SEO, Business listing.
Timing: 8pm to 5:30am (Night shift)
Weekly off: Sat sun
Qualification: mini 12 pass
Freshers or 6months experience in sales voice process
Salary: starting 15000/- pm for freshers to 28000/1 pm for experience plus weekly and monthly incentives.
Read more
Our client is in the field of IT servicing and IT consulting
Our client is in the field of IT servicing and IT consulting
Agency job
via Sapwood Ventures by Sonal Trivedi
Chennai
3 - 7 yrs
₹10L - ₹15L / yr
API
JSON
Apache Kafka
Agile/Scrum
Sonar
+1 more
Role and Responsibilities
  • Analyzes, designs, develops, codes and implements programs in one or more programming languages, for Web and Rich Internet Applications.
  • Supports applications with an understanding of system integration, test planning, scripting, and troubleshooting.
  • Assesses the health and performance of software applications and databases.
  • Establishes, participates, and maintains relationships with business units, customers and subject matter experts in order to remain apprised of direction, project status, architectural and technology trends, risks, and functional/integration issues.
  • Defines specifications and develop programs, modifies existing programs, prepares test data, and prepares functional specifications.
  • Analyzes program and application performance using various programming languages, tools and techniques.
  • Provides guidance to non-technical staff in using software and hardware systems most effectively and efficiently.
  • Reviews project proposals, evaluates alternatives, provides estimates and makes recommendations.
  • Designs and defines specifications for systems.
  • Identifies potential process improvement areas and suggests options and recommends approaches
Candidate Profile
  •         Knowledgeable in software development and design pattern
  •          Swagger, Rabbit MQ, Kafka 
  •          Good API skills technology such as Rest web service and Spring based technology
  •          Good knowledge on Container based application  configurations and deployment preferred env. is OpenShift
  •           Experience on creating unit test using Junit
  •           Experience on markup language such as JSON and YML
  •           Experience on using quality and security scan tools such as Sonar, Fortify
  •           Experience on Agile methodology
  •           7 -10 Years of experience in software development.
Location: Chennai 
 

 
Read more
golden eagle it technologies pvt ltd
Indore
1 - 6 yrs
₹3L - ₹12L / yr
skill iconPython
skill iconDjango
NumPy
pandas
RESTful APIs

Skills/Requirements:

  • Python
  • Django

GEITPL is looking for Python Developer Please find below the JD- 1-6 years Ambitious, hardworking and self-motivated optimistic individual Eager to learn diverse open source technologies and work in dynamic work environment requiring constant learning Good understanding of OOPs concepts Should have clear understanding of classes, functions and data types in Python Knowledge of advanced Python concepts like decorators and memory management Should have knowledge of Django framework and Flask framework Should have working knowledge of ReactJS Good analytical and problem-solving skills with ability to work in groups Good communication skills Fast paced self-learning individual with clear thinking and analytical-logical approach to intellectual work Open source contributions would be considered as a plus point So, if you have 1+ years of experience developing applications with Python Developer, apply today! We will love to talk! Please submit Your complete application with salary expectations

Read more
AliveCor
at AliveCor
1 video
1 recruiter
Anuj Seth
Posted by Anuj Seth
Bengaluru (Bangalore)
5 - 8 yrs
₹10L - ₹24L / yr
skill iconAndroid Development
skill iconJava
skill iconKotlin
Mockito
JUnit
+2 more

https://www.alivecor.com/">AliveCor, the pioneer of the smartphone EKG, with millions of EKGs from a large and growing user base, seeks a Senior Android Software Engineer to contribute to the mobile application team. You will be an integral member of our engineering team, responsible for developing industry-leading mobile applications that transform the healthcare industry and affect the way consumers use, engage, and act on their health data.


Responsibilities

  • Collaborate closely with our AI, security, backend, hardware, and product teams to deliver mission critical software.
  • Work in a fast-paced agile environment, delivering quality estimates, designs, and implementations.
  • Problem solve for complex global business requirements.
  • Accountable for all aspects of modern software development.
  • Proactive in identifying problems and a team player when presenting solutions.
  • Excellent communications skills.
  • Commitment to delivering results.
  • Passionate about continuous improvement.


Qualifications and Skills

  • BE in Computer Science or a related discipline, or related practical experience.
  • 5-8 years of Android programming experience. You’ve shipped multiple apps to the Play Store.
  • Deep expertise with Java and Android SDKs.
  • Experience with Android frameworks such as Retrofit, RxJava, Dagger, Junit, Mockito.
  • Experience with modern programming principles, design patterns and development tools.
  • Familiarity with RESTful APIs to connect Android applications to back-end services.


About Us

AliveCor is on a mission to define modern healthcare through data, design and disruption. We’ve pioneered the creation of FDA-cleared machine-learning techniques, transformed wearable medtech to put proactive heart care at everyone’s fingertips. Kardia is the most clinically validated mobile EKG technology. AliveCor was named as one of the Top 10 Most Innovative Companies in Health for 2017 by Fast Company as part of the publication’s annual ranking of the world’s Most Innovative Companies. AliveCor was awarded the 2015 Tech Pioneer by the World Economic Forum and one of the 50 Smartest Companies in 2015 by the MIT Technology Review. AliveCor recently announced a collaboration with Mayo Clinic that will result in new machine learning capabilities to unlock previously hidden health indicators in EKG data, potentially improving heart health as well as overall health care for a variety of conditions. AliveCor is a privately held company headquartered in Mountain View, CA.

Watch the following video demonstrating our product.

https://www.youtube.com/watch?v=8I9xosgA-Ig">KardiaMobile: How's your heart?
https://www.youtube.com/watch?v=8I9xosgA-Ig">https://www.youtube.com/watch?v=8I9xosgA-Ig

Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos