
Roles & responsibilities
- Learn & understand our products/services, and our current/ prospective clients well.
- Understand client pain points, requirements and correlate our solutions and client requirements.
- Source new sales opportunities through outbound reach, cold emails, chats or phone calls, or anything to reach out to prospective customers.
- Respond, engage and qualify inbound leads and inquiries.
- Engage current users to expand awareness, educate, ask for referrals, identify new opportunities.
- Execute planned sales activities and develop a target list of high potential new customers.
- Resolve client complaints regarding sales and services.
- Achieve monthly & quarterly targets.
- Perform effective online demos to prospects.
- Effectively communicate and collaborate with the internal engineering team to provide the best product/ solution to the client.
Desired Candidate Profile: -
- Candidates should have 0- 2 years of sales experience, (solution sales approach) preferably in a high-tech environment and/ or Internet technology environment.
- Consistent track record of success in closing business, and creating and managing a pipeline of opportunities.
- Highly motivated and professional with excellent communication skills.
- Highly confident and goal-oriented.
- Ability to communicate with senior-level management
- Good leadership and team working skills.
- Must possess the highest level of ethics and integrity.

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Position: - SEO Manager/ Analyst/ Strategist/Specialist
SEO Manager Responsibilities Include:
➢ Developing and implementing effective search engine optimization (SEO) strategies
Coordinating content, design, social media, and other activities.
➢ Managing offsite and onsite optimization projects and reporting on performance
Job brief
➢ We are looking for an SEO Manager to coordinate SEO efforts, including onsite and
offsite optimization and keyword expansion research. You’ll also oversee paid search
campaigns to ensure their success.
➢ We are looking for an analytical and perceptive professional who is a skilled communicator and able to collaborate with various teams. Current knowledge of SEO practices and techniques is essential to this role.
➢ Your goal will be to ensure that content is search-engine friendly and optimized to increase our company’s profitability.
Responsibilities
➢ Develop and execute successful SEO strategies
➢ Manage team of SEO Specialists
➢ Conduct keyword research to guide content teams
➢ Review technical SEO issues and recommend fixes
➢ Optimize website content, landing pages and paid search copy
➢ Direct off-page optimization projects (e.g., link-building)
➢ Collect data and report on traffic, rankings and other SEO aspects
➢ Work with social media and PPC teams to optimize campaigns
➢ Keep abreast of SEO and integrated marketing trends
➢ Coordinating with vendors for digital activities like Page changes, Design changes, Integrations, APP, Server.
Requirements
➢ Proven experience as SEO Manager.
➢ Knowledge of standard and current SEO practices
➢ Knowledge of HTML/CSS
➢ Experience with SEO reporting
➢ Familiarity with relevant tools (e.g., Conductor, Screaming Frog, MOZ) and web analytics tools (e.g., Google Analytics, Web Trends)
➢ Excellent communication skills
➢ Strong organizational and leadership skills➢ Analytical mindset with numerical aptitude
➢ Minimum 3 years of relevant experience
CTC – 4Lac – 6Lac pa
Job Location: - Andheri
Qualification: - Any Graduate / MBA
Primary Responsibilities
● Serve as the primary resource during the client implementation/onboarding phase
● Identify, document, and define customer business and technical needs
● Develop clear user documentation, instructions, and standard procedures
● Deliver training sessions on solution administration and usage
● Participate in customer project calls and serve as a subject matter expert on solutions
● Coordinate tasks across internal and client project teams, ensuring accountability and progress tracking
● Perform hands-on configuration, scripting, data imports, testing, and knowledge transfer activities
● Translate business requirements into technical specifications for product configuration or enhancements
● Collaborate with global team members across multiple time zones, including the U.S., India, and China
● Build and maintain strong customer relationships to gather and validate requirements
● Contribute to the development of implementation best practices and suggest improvements to processes
● Execute other tasks and duties as assigned
Required Skills & Experience
● Proven experience leading software implementation projects from presales through delivery
● Strong organizational skills with the ability to manage multiple detailed and interdependent tasks
● 2–5 years of experience in JavaScript and web development, including prior implementation work in a software company
● Proficiency in some or all of the following:
○ JavaScript, PascalScript, MS SQL Script, RESTful APIs, Azure, Postman
○ Embarcadero RAD Studio, Delphi
○ Basic SQL and debugging
○ SMS integration and business intelligence tools
● General knowledge of database structures and data migration processes
● Familiarity with project management tools and methodologies
● Strong interpersonal skills with a focus on client satisfaction and relationship-building
● Self-starter with the ability to work productively in a remote, distributed team environment
● Experience in energy efficiency retrofits, construction, or utility demand-side management is a plus
Key Responsibilities:
- Make outbound calls to potential customers from provided leads.
- Share information about ongoing and upcoming real estate projects.
- Understand customer needs and pitch suitable property options.
- Schedule site visits and follow up to ensure attendance.
- Maintain and update the CRM database with lead status and client interactions.
- Coordinate with the sales team to ensure smooth lead handover.
- Handle customer queries with clarity, professionalism, and accuracy.
- Achieve daily and weekly call targets and lead conversion goals.
Remuneration:
- Salary: Fixed monthly salary (based on experience and qualifications)
- Incentives: Attractive performance-based incentives on lead conversion
- Other Benefits: Opportunities for growth, training support, and a dynamic work environment
Job Profile: B2B2C Operations, Partner / Client Onboarding, Multiple MIS Creation, Reconciliations,
Commission Calc & Pay-outs, Resolving Partner, and Client Queries
KRA:
• Support the investor side of the business which includes on-boarding investors, managing
their inflows and pay-outs, keeping a tab of commissions among others
• Communicate with financial advisors and investors to address their queries
• Prepare daily, weekly, and monthly MIS reports
• Maintain quality service by establishing and enforcing organization standards
• Work closely with management to achieve outcomes based on company goals
• Recommend process improvements to constantly optimise operations
• Ability to follow procedures and established processes to perform varied routine and non-
routine tasks
Min. Qualification & Experience:
• 0-3 years of relevant experience in Operations
• Graduate / MBA / Postgraduate from Top College / University
• Proficiency in using MS Office, especially MS Excel
• Strong Analytical skills
• Excellent communication skills (Verbal and Written)
What’s in it for the Candidate:
• Real-time endless learning opportunities
• Opportunity to scale up quicker compared to the regular financial services market
- Drive Customer Success Outcomes
- Increase renewal rates and reduce churn
- Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores
- Drive new business growth through greater advocacy and reference-ability
- Optimize Customer Lifecycle
- Identify opportunities for continuous improvement
- Learn from best practices in industry
- Take Decisions on contentious issues during customer journey
- Manage Customer Success Activities
- Customer Support Management
- Customer Success Management
- Renewals
- Billing and Collections (along with finance)
- Advocating for Cross Sell and Upsell
- Inspire Customer Success Across Company
- Create company-wide culture of Customer Success
- Align with Marketing around marketing to existing clients
- Align with Product around driving product roadmap
- Align with Sales around cross-sell and up-sell and focus on selling with a retention focus
- Create company-wide customer feedback loop
- Align with Finance around measurement and forecasting
- Align with Executive Team around key metrics and objectives
Requirements:
- 2+ years experience in B2B organizations
- Strong empathy for customers AND passion for revenue and growth
- Ability to manage influence through persuasion, negotiation, and consensus building
- Ideally combined background of post-sale and sales or business experience
- Excellent communication and presentation skills
- Deep understanding of value drivers in recurring revenue business models
- Analytical and process-oriented mindset
- Demonstrated desire for continuous learning and improvement
- Relevant Bachelor’s degree; preference for computer science or related degrees
- Need - good excel skills. Want - good ppt skills
- Handling tough situations or unhappy customers
What we look for:
We have a unique opportunity as we are looking for a Sales Manager at Epixel Solutions. You have the opportunity to build the sales process from the ground up. This position will be responsible for developing a sales team, coordinating sales operations, and implementing sales techniques that allow the business to meet and surpass its sales targets consistently. You will work with high-profile customers, evaluate budgets, and determine ways to simplify and improve the sales process.
Your tasks often include assigning sales territories, mentoring members of the sales team, setting quotas, assigning sales training, hiring salespeople, and building sales plans. You will also set goals, identify priorities and eliminate redundant activities to increase sales.
Additional duties could find you traveling to client sites, and attending conferences, conventions, and small workshops representing Epixel Solutions.
This position will report to the Chief Growth officer who heads up the Go To Market (GTM) team.
Responsibilities:
The duties and responsibilities of our ideal Sales Manager include:
- Developing and implementing strategic sales plans that expand a company’s customer base and solidify its presence.
- Achieving growth and hitting sales targets by successfully managing sales teams and by assessing the teams' strengths and weaknesses.
- Establishing productive and professional relationships with key personnel in assigned customer accounts.
- Building and promoting healthy, long-lasting customer relations by partnering with them.
- Developing and implementing new sales initiatives, strategies, and programs to capture key demographics.
- Providing daily/weekly/monthly and quarterly reports of field sales success and communicating the Voice of the Customer (VOC) to the reporting manager.
Skills and qualifications:
A successful Sales Manager candidate with Epixel will be the driving force behind our competent sales team and will have a variety of skills and qualifications that include:
- Ability to communicate, inspire and motivate
- Proven ability to drive the sales process from plan to close
- Excellent mentoring, coaching, and people management skills
- Excellent time management skills to maximize their ability to reach goals
- Ability to identify, recruit and hire talented sales reps
Requirements:
Prospective Sales Manager candidates should have a minimum of 5-10 years of experience working in the sales field, preferably in a fast-moving SaaS organization or startup. They should also have a successful and verified track record in leading a sales department to achieve its goals.
The right candidate should be able to identify opportunities in sales and profits and possess knowledge about allocating Sales Representatives to achieve or exceed set sales performance targets. The candidate must be skilled in data analysis and managing customers using customer relationship management (CRM) as this position involves working with a lot of data and prospects.
Familiarity with our tech stack would be a plus (Zoho, Calendly, Google Apps, Redmine)
The Epixel sales team is war-ready to support our international clients and prospects around the clock. Hence, candidates should be flexible working in three different shifts on and off according to business needs.
Primary Responsibilities:
· Develop and maintain relationships with clients and prospects.
· Find new business opportunities and attend meetings with potential customers.
· Monitor market trends, analyze customer feedback, and make recommendations to improve sales.
· Develop and implement sales strategies to achieve business goals.
· Forecast sales and manage expenses to meet budget requirements.
Work closely with the marketing team to develop effective campaigns
Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Selecting appropriate Cloud services to design and deploy an application based on given requirements
- Migrating complex, multi-tier applications on Cloud Platforms
- Designing and deploying enterprise-wide scalable operations on Cloud Platforms
- Implementing cost-control strategies
- Developing and maintain the CI/ CD pipeline for the assigned projects
- Conducting code reviews, and make technical contributions to product architecture
- Getting involved in solving bugs and delivering small features
- Fostering technical decision making on the team, but taking final decisions when necessary
- Understanding engineering metrics and seeking to improve them
- Understanding the requirements from the Product team, plan and execute.
What you need to have:
- Expert in designing Software and System architecture.
- Must have knowledge of Python (PHP knowledge is a plus) and related tools.
- Must understand MySQL queries and optimization.
- Must be able to build high performance teams.
- Must have worked with similar technologies: redis, docker, AWS, elasticsearch.
- Must know about microservice architectures and CI/ CD pipelines.
- Must be great at planning, researching and communicating.
- Must have a good understanding of application metrics.
Year of experience – 0 to 4 years
Interview drive date – 18th September 2021
Mode of interview – Zoom interview
Employment type – Permanent, full time
Mandatory skill sets - OSI model, HTTP, DNS, TCP/UDP, network protocols
Below are the detailed JD and company overview.
Job Description –
~ Knowledge of TCP/IP protocols (IPv4/v6, ICMP, TCP, UDP, HTTP, DNS, etc.)
~ Good analytical and problem-solving abilities
~ Understanding of network technologies including DNS, HTTP/HTTPS, OSI Layer protocols, HTML, JS, CSS, networking, Content Delivery Networks, etc.
~ Good understanding of various system architectures and networking devices (servers, load balancers, routers, etc)
~ Ability to work independently and as a team member.
~ Excellent conceptualization and communication skills. Able to educate business and technical people around concepts, and guide them to work towards providing optimized solutions
~ Great listening skills and good with customers
Company Overview:
Catchpoint is revolutionizing end-user experience monitoring to help companies deliver amazing digital experiences. Our platform provides complete visibility into your users’ experiences from anywhere – and real-time intelligence into your applications and services to detect and fix issues faster. We are proud to partner with digital innovators like Google, L'Oréal, Verizon, Oracle, LinkedIn, Honeywell, Priceline, and Qualtrics, who trust Catchpoint to improve their brand experience and drive their business success.











