Technical Sales Engineer

Requirements:

• Experience in Frameworks: YII
• Must have good analytical and problem solving skills.
• Good Knowledge of OOPS.
• Write error free code and follow coding standards. Able to perform Code Review job.
• Work closely with QA person to assist in the testing process. 
• Perform R&D tasks if assigned and communicate with the Designer and UI team.
• Build reusable code and libraries for future use.
• Able to work closely with the team and meet the tight deadlines where necessary.
• Strong Communication Skills.

• Previous experience working with a custom theme and/or the Storefront API
• Working knowledge of Shopify's theming system and Liquid templating
• Working knowledge of Shopify's object/properties, AJAX API, and Meta fields
• A bachelor's degree in information technology, computer science, or a related discipline

• Work with business analysts to estimate and design effective, scalable and maintainable solutions that meet business initiatives and objectives
• Develop and unit test software that meets business requirements and technical design
• Troubleshoot pre- and post-production implementations
• Propose new ideas when there is strong business value and stay up to date on the latest technology trends and techniques

Critical Skills & Experiences:

• At least 5+ years of experience developing in Java technologies with equivalent experience in systems analysis, OO design, OO programming and debugging skills
• At least 5 years of experience in Java Spring Boot Framework development
• 2 years of experience in any Cloud platform, preferably AWS.
• At least 3 years of web services and relational database experience (preferably Mysql)
• At least a year of Elastic search experience
• Experience developing RESTful web services (preferably micro services)
• Experience with UNIX/Linux command line and shell scripting
• Experience working in cross-functional Agile/Scrum teams
• Any level of experience with JIRA or any other issue tracking technology
• Experience working directly with business stakeholders
• Experience with Java application profiling and profiling tools
• Exceptional written and verbal communication skills.
• Drive performance to accomplish team goals in a fast-paced environment
• Bachelor’s degree or the above equivalent skills and years of experience

Keywords:

Experience: +5 Years

Technical skills: Java, Spring boot and Node JS  

 Excellent communication and analytical Skills 

∙ Strong leadership and management skills 

∙ Must have excellent interpersonal skills 

∙ Excellent written and verbal communication 

∙ Active listening and Problem solving skills 

∙ Ability to multitask, prioritize, and manage time effectively 

 Roles and Responsibilities: 

∙ A professional approach in answering calls and provide information  about products and services, taking input of issues and their  redressal thereof 

∙ Keep records of customer interactions, process customer accounts  and file documents 

∙ Proficiently communicating with customers electronically and taking  follow up of the procedures. 

∙ Handling customer queries regarding various products ∙ Identify and assess customer needs to achieve satisfaction ∙ Exhibiting patience in order to resolve queries in a timely manner ∙ Escalate unresolved issues to the appropriate internal teams ∙ Document knowledge in the form of solution article 

∙ Respond to customer queries in a timely and accurate way, via  phone, email or chat 

∙ Patience when handling tough cases. 

∙ Take a deep dive into product key features and have keen  insight/knowledge about the product.

About the Role

If you are interested in developing the future architecture of Uber's Rider stack by building its core building blocks, join the Rider Backend Platform team. We build backend architectural components and frameworks comprising of services, libraries, state storage and other building blocks that aim to optimise the core Rider flow and foundational features that are shared among all rider products, including but not limited to, Uber Rider app, UberLite, m.uber.com, etc.

What You'll Do

• Work with Rider product engineering teams to identify, design and build solutions that help scale Rider services and platforms.
• Drive adoption of best practices in code health, testing, and maintainability
• Analyze and decompose complex software systems and collaborate with cross-functional teams to influence design for scalability and testability
• Work with smart and motivated teammates in a fast-paced, collaborative environment.
• Build elegant backend platform components for high throughput and low latency distributed systems.
• Solve challenging problems with cutting edge design and algorithms.

What You'll Need

• 4+ years Strong meaningful Individual contributor experience as a software engineer
• Design: Knowledge of data structures and an eye for design. You can discuss the tradeoff between design choices, both on a theoretical level and on an applied level.
• Strong coding/debugging abilities: You have advanced knowledge of at least one programming language, and are happy to learn more. Our core languages are Go and Java.
• Fast learner: We're looking for software engineers who thrive on learning new technologies and don't believe in one-size-fits-all solutions. You should be able to adapt easily to meet the needs of our massive growth and rapidly evolving business environment.
• A team player: You believe that you can achieve more on a team -- that the whole is greater than the sum of its parts. You rely on others' candid feedback for continuous improvement.

• Business acumen: You understand requirements beyond the written word. Whether you're working on an API used by other developers, an internal tool consumed by our operation teams, or a feature used by millions of customers, your attention to details leads to a delightful user experience.

About the Team: **Rider Backend Platform**

Builds the core building blocks needed to power the rider experiences on the different Rider facing apps including the core Uber app, Uber Lite, Web as we move on to become the preferred transportation platform for millions of riders all over the world.

Uber

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Job Description

We are looking for applicant from top schools and product based technology companies who can play a key technical leadership role.

Responsibilities

• Lead the technical direction of the product.
• Document current, intermediate, and future state technical architectures that support the product’s vision and mission.
• Assist product development teams to provide technical leadership and guidance
• Facilitate and collaborate with scrum teams and product owners to create technical architectural documentation as required.
• Responsible for contributing to the technical direction of the product for the next 3-5 years by incorporating best of breed technologies.
• Provide ongoing evaluation of technology solutions and capabilities to ensure appropriate alignment of business objectives.
• Assess options, risks and cost-benefit analyses as they pertain to data architecture, security, and other technology issues.
• Outline technical recommendations and identify technological requirements that support the product roadmap.
• Develop a technical roadmap that maps to the product’s future state.
• Promote technical standards, guidelines, best practices and quality control measures for enabling and implementing software systems.
• Develop a foundational strategy to scale our platform to meet upcoming growth
• Hands-on coding, code reviews, and leadership of the technical team
• Continuous drive to explore, improve, enhance, automate, and optimise systems and tools to best meet evolving business and market needs
• Attention to detail, coupled with ability to think abstractly
• Create prototypes and proof-of-concepts for iterative development
• Keen to learn new technologies and apply the knowledge in production systems
• Take complete ownership of projects and their development cycle

Additional Requirements:

1. 10+ years of Software Development background.
2. Min 3 Years of working experience as an Architect.
3. Deep background knowledge in software development and architecture with Java for Enterprise solutions.
4. A solid grounding in Computer Science fundamentals (based on a BS or MS in CS or related field) from IITs and Premier Engineering College.
5. Excellent Object Orientation, coupled with excellent problem solving and debugging skills.
6. Highly skilled at Java and related technologies, including Java Frameworks like Spring-boot or Drop wizard, RESTful web services, J SON, Servlet, JSP, MySQL, MongoDB, Kafka, AWS, Solr.
7. Must have hands-on experience in building scalable and secure back-end systems.
8. Have hands-on experience with systems that are asynchronous, RESTful and demand concurrency
9. Good to have knowledge of best software engineering practices for all stages of the software development life cycle, including coding standards, code reviews, testing, deployment.
10. 5-9 years of software development experience in Java with web architecture and scalable design.
11. Experience with agile development, continuous delivery, and DevOps and related tools.
12. Proactive and communicative to be closely aligned within the Product Management and customer requirements.
13. Strong communication and influencing skills with the ability to develop technical and business artifacts.

1. Exposure to Bigdata related technologies / tools.
2. Exposure to Elastic Search.
3. Large scale application development.
4. Able to manage large data structure and huge volume of data.
5. Exposure of developing interactive graphs and business intelligence tools
6. Object-Oriented design, patterns, algorithms, data structures
7. Exposure to business process workflow.
8. Start up work culture mindset.

ABOUT IDEAPOKE
Emerging Technologies | Bengaluru, India

Ideapoke is a global, fast growing start-up with offices in Bengaluru, Bay Area, Tokyo and Shanghai. Our software, search and insights power the innovation agenda of the largest Fortune 500 and Global 2000 companies worldwide.

Our growth is powered by our people and their unwavering commitment to the company-wide vision, strong work ethic and an entrepreneurial do-it-all spirit. We push the boundaries and break existing thought processes with the strong belief that innovation amplifies success in every piece of work we do and by extension, amplifying the success of our clients.

Ideapoke’s like to constantly learn, grow and make a difference. Join us and be part of our story.