Technical Customer Support Analyst

Job Description:

Interviews will be scheduled in two days. 

We are seeking a highly skilled Scala Developer to join our team on an immediate basis. The ideal candidate will work remotely and collaborate with a US-based client, so excellent communication skills are essential.

Key Responsibilities:

Develop scalable and high-performance applications using Scala.

Collaborate with cross-functional teams to understand requirements and deliver quality solutions.

Write clean, maintainable, and testable code.

Optimize application performance and troubleshoot issues.

Participate in code reviews and ensure adherence to best practices.

Required Skills:

Strong experience in Scala development.

Solid understanding of functional programming principles.

Experience with frameworks like Akka, Play, or Spark is a plus.

Good knowledge of REST APIs, microservices architecture, and concurrency.

Familiarity with CI/CD, Git, and Agile methodologies.

Roles & Responsibilities

• Develop and maintain scalable backend services using Scala.
• Design and integrate RESTful APIs and microservices.
• Collaborate with cross-functional teams to deliver technical solutions.
• Write clean, efficient, and testable code.
• Participate in code reviews and ensure code quality.
• Troubleshoot issues and optimize performance.
• Stay updated on Scala and backend development best practices.

Immediate joiner prefer.

Job description

Job Description:

About Us:

At Justo Global, we are dedicated to empowering Small and Medium Enterprises (SMEs) around the world through our primary drivers technology, data, and media. Our primary objective is to establish a global platform that effectively connects SMEs from India, developing countries, and beyond to the international market. Our mission revolves around creating an inclusive environment where SMEs can leverage the power of technology, data, and media to drive their success.

Position Overview :

As a Content Writer, you will be responsible for creating high-quality, engaging, and informative content across multiple platforms. The ideal candidate will be detail-oriented, extremely proficient in the English language, and have a keen interest in staying up-to-date with current world events.

Key Responsibilities:

• Research, write, and edit news articles, feature stories consistent with the company's editorial guidelines.
• Work in collaboration with the news team to write breaking stories, providing rapid-response articles or updates as necessary.
• Contribute to editorial meetings, pitching story ideas that are timely, relevant, and aligned with the company's focus and readership.
• Leverage an understanding of SEO principles to write headlines and body copy that are search-engine friendly and also engaging to readers.
• Perform investigative tasks for more in-depth articles, which may include interviewing sources, analyzing documents, and synthesizing data.
• Edit and proofread content written by other team members or freelance contributors in the news department.
• Work closely with social media managers to promote content and engage with the community.
• Monitor news trends and metrics to identify topics of interest to our audience.
• Maintain a consistent publishing schedule, balancing long-term projects with short-term rapid-response articles.

Skills & Qualifications:

• Bachelor’s degree in English, Journalism, Communications, or a related field.
• 2-3 years of proven experience in content writing or journalism.
• Exceptional writing, editing, and proofreading skills.
• Strong understanding of SEO principles..
• Able to work independently and as part of a team.
• Ability to handle multiple projects simultaneously and work under tight deadlines.
• Strong research skills.

Position Title: Lead Software Engineer

Level: Mid - Senior L5

Years: 6-8 Yrs

Job Location: Delhi/NCR (Hybrid)

Position: 1

About Omni.US

Omni is the ultimate B2B outreach platform backed by the decade-long expertise of co-founders in cold outreach and scaling SaaS companies. We've obsessively focused on cold outreach and built a powerful tool perfect for Enterprise and SMB companies to get clients.  Our team has deep experience building and scaling B2B SaaS companies to millions in ARR. We understand what it takes to create a successful product, so we're excited about Omni.  

Meet your Team Members

Alex Berman, Co-Founder

Navjyotsingh Rajput, Co-Founder

Madhuri Pandit, Product Owner

About the Role

As a Lead Engineer, you will need to produce and implement functional software solutions. You will work with a senior engineer to define software requirements and take the lead on operational and technical projects. In this role, you should be able to work with minimal supervision.  Your goal will be to develop high-quality software that is aligned with customer needs and business goals.

Responsibilities

• You will need to ensure that software deliverables comply with quality standards and are completed on time.
• Experience or proactive working in mission-critical 24*7 systems.
• Review the performance of the operating system used in the Company and upgrade it as and when required. 
• Conducts peer code reviews and design reviews. 
• Should have knowledge and experience working with SAAS-based applications in early or mid-stage startups. 
• Undertaking engineering tasks that are complex in nature and also working on big modules and defining the architectural layouts, both on the Application, API, and Database levels. 
• Demonstrates broad and deep expertise in multiple computer languages and frameworks (e.g., open-source).
• Designs, Develop and approve end-to-end functionality of a product line, platform, or infrastructure.
• 3+ Years of experience as Technical Lead. 
• 6+ years of software development experience with at least one full-cycle implementation.
• Strong exposure working on projects related to MERN stack. Maintains deep technical knowledge within areas of expertise
• Experience in building highly scalable distributed systems

Desired Experience

Technical Skills: 

• Programming and working with mobile or website systems & security principles. 
• Strong experience in Tech Stack - MERN (Node.JS, Express, React.JS, Mongodb) with GraphQl as preferred API. 
• Experience working in Product lifecycle management from requirement gatherings to user experience. 
• Strong experience in JS libraries. 
• Must have delivered at least 1 product (which should be available in the public domain for reference)

Soft Skills: 

• Creating end goals for their team.
• Experience in a delegation of responsibilities. 
• Can multitask and Should have experience managing/working with a team of 5- 10 resources.
• Offering support and guidance to the team when needed, able to provide clear instructions and set expectations.
• Prior experience working with Startups and Senior developers or Tech leads. 

Interview Process

• 1st Round - Technical 
• 2nd Round - Product Manager 
• 3rd Round - Manager 
• 3rd Round - HR Manager

Qualifications

• BE/BTech/MCA/ME/MTech-E&C/IT/CS or equivalent experience.

We are looking for someone with a flair for communication to join our social media marketing team.

Responsibilities:

•  Overseeing the company’s social media accounts management.
• Developing creative, engaging, innovative content for regularly scheduled posts, which would enlighten audiences and help in promoting brand-focused messages.
• Growing and expanding the company’s social media presence into new social media platforms, plus increases presence on existing platforms including Facebook, Linked In, Twitter, and Instagram.
• Developing social media plans, new content and engagement strategies, and day-to-day management of social media profiles.
• Cultivating leads and sales by online marketing.
• Generating posts for various social media platforms.
•  Managing content (Including website) and SEO ( Search Engine Optimization) and generating inbound traffic.
• Monitoring the social media campaigns with tracking systems to gather visitor data and determine efficacy and areas for social media campaign improvement.
• Participating in interviews, hiring process as well as the learning and development process of the social media team members.
• Working closely with other departments to develop social media timelines that coinciding with new product releases, ad campaigns, or other brand messages.
• Researching and developing reports on competitor activity within social media spaces.

Required Skills

• Bachelor’s degree in a related field or equivalent work experience.

• Background in media, marketing, and/or communications.

• Superior written and verbal communication skills

• Strong grammar and spelling skills with attention to detail and accuracy.

• Ability to produce high-quality work within a short time frame.

• Agile and able to adapt in a fast-paced environment

• Sound understanding of social media and the amplification of digital content.

• The ability to multitask, meet deadlines and work efficiently within a small team environment.

• Polished interpersonal skills and ability to work with the team.

• Enthusiastic, positive and good at idea generation.

• Any photography/videography skills an asset

• Deep experience on Performance Engineering with understanding of Java/J2EE technologies.
• Experienced in defining and realizing end-to-end Technical Architecture for large scale real- time enterprise systems. Ability to identify and define non-functional requirements and design systems to meet the same.
• Ability to review existing Architectures and identify Risks, Trade-offs, and share recommendations for addressing the identified issues.
• Demonstrate strong understanding of cloud architecture considerations when scaling and tuning application deployments. Must have hands on experience working on any of the Cloud deployments on AWS or Azure.
• Good experience on leveraging APM tools to provide deep dive analysis on performance problems. Deep understanding of the dashboards which can be built for CIO level interactions. Must have relevant experience on APM tools like Dynatrace or AppDynamics.
• Experience in performance optimization of J2EE systems on any of different types of application servers - WebLogic, WebSphere, JBoss etc. Deep expertise in any one of the application servers is a must.
• Experience in creating and reviewing technical documents like Architecture blueprint, Design specifications, Deployment architecture.
• Experience on working on Performance Testing Projects. Fair understanding of Performance Testing tools - Apache JMeter /Gatling/ HP Load Runner for Load testing. Must be in a position to review Performance Testing programs and steer directions towards right Workload Model, appropriate Test and Monitoring Strategy, build performance models and derive at right Capacity Planning.
• Experience in Big Data Analytics like - Apache Kafka, Apache Storm, Apache Hadoop, Apache Spark.
• Good skills in RDBMS like: Oracle, MS-SQL, MySQL, Cassandra, and Mongo DB
• Exposure to Agile methodologies & Continuous Integration Tools
• Entrepreneur / Intrapreneur (someone who has built technology teams ground-up, built new solutions from scratch)
• Very sound understanding of technology and have a consultative approach.
• Sound understanding of complex enterprise IT environment and issues faced by CIOs in the digital era.
• Excellent Pre-sales experience and have played a key role in winning business along with the sales team.
• Excellent communication, interpersonal, liaison and problem-solving skills with the ability to work in a multi-cultural environment
• Good negotiation skills
• Go getter and results oriented
• High energy level with ability to work well under pressure
• Good relationship building skills. Someone who enjoys CIOs trust and has an ability to develop relationships at all levels (technology teams) of the customer organization.

Biddano  is seeking for an analytical, result driven, multi-skilled candidate  for design for the position of Backend Developer. He/She will be responsible for  programming languages and tools to analyze current codes and industry developments, formulate more efficient processes, solve problems and create a more seamless experience for users.

 The ideal candidate will have strong personal accountability for results, strong commitment to teamwork in support of the company's success, adherence to ethical business practices, and comfort operating in a start-up environment with an ability to prioritize and drive actions to closure.

a start-up environment with an ability to prioritize and drive actions to closure.

Backend Developer

Responsibilities:

• Participate in the entire application lifecycle, focusing on coding and debugging
• Write clean code to develop functional REST APIs Using Django/Python or NodeJs
• Troubleshoot and debug applications
• Perform unit test cases to optimize performance
• Manage cutting-edge technologies to improve legacy applications
• Collaborate with Front-end developers to integrate user-facing elements with server side logic
• Gather and address technical and design requirements
• Provide training and support to internal teams
• Build reusable code and libraries for future use
• Liaise with developers, designers and system administrators to identify new features
• Follow emerging technologies

Skills Required:

• Proven work experience as a Back-end developer
• In-depth understanding of the entire web development process (design, development and deployment)
• Hands on experience with programming languages like Python (Required), typescript(Required),  Java.
• Working knowledge of CMS framework
• Familiarity with back-end languages (e.g. HTML, JavaScript and CSS)
• Excellent analytical and time management skills
• Backend:
• Django/DjangoREST, Python (Prefered) or NodeJs. 
• Good experience of microservices. 
• Hosting and Deployment Solutions:
• Good understanding of AWS which includes(All required):
• Good expertise in Linux.
• EC2 instance management.
• Scalability (Horizontal or Vertical) which includes autoscaling.
• Proper use of S3 for static file management. 
• SNS or AWS email service.
• AWS resource cost optimization. 
• Proper knowledge of Load Balancers.
• Teamwork skills with a problem-solving attitude

Experience :

• Minimum 4-7 years of  experience as a Backend Developer 
• B.tech Computer Science, Engineering or similar relevant field

The Role

• Create fast and functional and intuitive interfaces.
• Create mobile responsive web pages that work on desktop, tablets and smart phones.
• Create well-written JavaScript, as well as expanding current JavaScript code.
• Create and maintain web forms that integrate with our CRM.
• Assist with API integration for dynamic email/web prospect and customer communications.
• Translate designs and style guides provided by the UI/UX team into functional user interfaces, ensure cross-browser compatibility and performance.
• Create functional pages and banners from design mock-ups.
• Test code across platforms and browsers.
• Document work and communicate issues when they arise.
• Assist troubleshooting production issues.

Requirement:

• Associate degree in a technology-related field required (bachelor’s degree preferred).
• 3+ years of experience in front-end development in a start-up or similar work environment.
• 1+ experience with Front End frameworks such as Angular 2.0/React JS/React Native.
• Knowledge of web standards and accessibility (W3C and s508).
• Ability to create production-quality CSS, SASS, and HTML for web applications with support for mobile and tablet devices.
• Good understanding of web-based application architecture.
• Designing/coding to overcome browser/platform constraints.
• Excellent problem-solving skills and JavaScript Knowledge.
• Ability to learn new tasks outside immediate range of skills.
• Able to collaborate effectively with both technical and non-technical colleagues
• Deadline oriented and able to multi-task in a fast pace environment.
• Knowledge of unit test frameworks like karma, Jasmine, Mocha, Chai etc.

• If you are interested in creating a user-friendly environment by writing code and moving forward in your career, then this job is for you.
• Collaborate with back-end developers and web designers to improvenusability.
• Writing tested and idiomatic JavaScript, HTML and CSS.
• Present key milestone deliverables to peers and execute level stakeholders.
• Build reusable code and libraries for future use.
• Tech-savvy professional, who is curious about new digital technologies and aspires to combine usability with visual design.

1. Bachelor's Degree in Computer Science
2. 1-5 years of professional software development experience
3. Experience with ES2015+, React, Webpack/Rollup, CSS, Node.js, Object oriented JS, FP in JS, TDD/BDD, Git, CSS
4. Ability to write clean, effective code
5. Strong problem solving and troubleshooting skills
6. Ability to work independently in a fast-paced environment with frequent production releases
7. Understanding of performance and efficiency with a strong customer focus
8. Work cross functionally to collaborate with designers o iterate on the design and implementation of our product
9. Be empathetic towards customers and appreciate the user's experience