
A network of the world's best developers - full-time, long-term remote software jobs with better compensation and career growth. We enable our clients to accelerate their Cloud Offering, and Capitalize on Cloud. We have our own IOT/AI platform and we provide professional services on that platform to build custom clouds for their IOT devices. We also build mobile apps, run 24x7 devops/site reliability engineering for our clients.
We are looking for a friendly, hands on technical, and dependable professional to provide the highest level of customer support and improve customer satisfaction that helps build brand loyalty for our udoo platform.
This person MUST have:
- Minimum of 2 year's experience in a similar role.
- Experience providing support to customers via different channels - Chat, Livechat, Call, etc
- Ability to understand functionality of web based application
- Provide Level-1/2 support and troubleshoot to resolve issues.
- Minimum 1 year of experience as part of ticket management team
- Very strong & professional communication skills - written & verbal
- Work on ticket portal for ongoing customer queries.
- Ability to work effectively in a team environment - pleasant, professional, and courteous personality skills
- Good verbal and written communication skills providing call support to Internal and External End Users.
- Handle customer calls/emails regarding technical issues for end users.
- Strong communication skills
- Attention to detail.
Experience:
- Min 2 year experience
Location:
- Ahmedabad Office Or,
- Work from home
Timings:
- 40 hours a week with a rotational shift every month.
Position:
- Full time/Direct
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here because you love the company. We have only a 15 days notice period.

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About Us
We are a company where the ‘HOW’ of building software is just as important as the ‘WHAT.’ We partner with large organizations to modernize legacy codebases and collaborate with startups to launch MVPs, scale, or act as extensions of their teams. Guided by Software Craftsmanship values and eXtreme Programming Practices, we deliver high-quality, reliable software solutions tailored to our clients' needs.
We thrive to:
- Bring our clients' dreams to life by being their trusted engineering partners, crafting innovative software solutions.
- Challenge offshore development stereotypes by delivering exceptional quality, and proving the value of craftsmanship.
- Empower clients to deliver value quickly and frequently to their end users.
- Ensure long-term success for our clients by building reliable, sustainable, and impactful solutions.
- Raise the bar of software craft by setting a new standard for the community.
Job Description
This is a remote position.
Our Core Values
- Quality with Pragmatism: We aim for excellence with a focus on practical solutions.
- Extreme Ownership: We own our work and its outcomes, fully.
- Proactive Collaboration: Teamwork elevates us all.
- Pursuit of Mastery: Continuous growth drives us.
- Effective Feedback: Honest, constructive feedback fosters improvement.
- Client Success: Our clients’ success is our success.
Experience Level
This role is ideal for engineers with 5+ years of hands-on software development experience, particularly in ReactJS, HTML, and CSS.
Role Overview
If you’re a Software Craftsperson who takes pride in clean, test-driven code and believes in Extreme Programming principles, we’d love to meet you. At Incubyte, we’re a DevOps organization where developers own the entire release cycle, meaning you’ll get hands-on experience across programming, cloud infrastructure, client communication, and everything in between. Ready to level up your craft and join a team that’s as quality-obsessed as you are? Read on!
What You'll Do
- Write Tests First: Start by writing tests to ensure code quality
- Clean Code: Produce self-explanatory, clean code with predictable results
- Frequent Releases: Make frequent, small releases
- Pair Programming: Work in pairs for better results
- Peer Reviews: Conduct peer code reviews for continuous improvement
- Product Team: Collaborate in a product team to build and rapidly roll out new features and fixes
- Full Stack Ownership: Handle everything from the front end to the back end, including infrastructure and DevOps pipelines
- Never Stop Learning: Commit to continuous learning and improvement
What We Offer
- Dedicated Learning & Development Budget: Fuel your growth with a budget dedicated solely to learning.
- Conference Talks Sponsorship: Amplify your voice! If you’re speaking at a conference, we’ll fully sponsor and support your talk.
- Cutting-Edge Projects: Work on exciting projects with the latest AI technologies
- Employee-Friendly Leave Policy: Recharge with ample leave options designed for a healthy work-life balance.
- Comprehensive Medical & Term Insurance: Full coverage for you and your family’s peace of mind.
- And More: Extra perks to support your well-being and professional growth.
Requirements
- 3+ years of experience in ReactJS, HTML, and CSS
- Highly recommended: Experience with Chrome Extension development
- Bonus: Exposure to Node.js and Next.js
- Strong problem-solving attitude and a bias for action
- Familiarity with Agile and eXtreme Programming methodologies in a continuous deployment environment
- Interest in mastering technologies like web frameworks, TDD, CI tools, and performance optimization
- Working knowledge of source control, writing user stories, and technical documentation
Benefits
Work Environment
- Remote-First Culture: At Incubyte, we thrive on a culture of structured flexibility — while you have control over where and how you work, everyone commits to a consistent rhythm that supports their team during core working hours for smooth collaboration and timely project delivery. By striking the perfect balance between freedom and responsibility, we enable ourselves to deliver high-quality standards our customers recognize us by. With asynchronous tools and push for active participation, we foster a vibrant, hands-on environment where each team member’s engagement and contributions drive impactful results.
- Work-In-Person: Twice a year, we come together for two-week sprints to collaborate in person, foster stronger team bonds, and align on goals. Additionally, we host an annual retreat to recharge and connect as a team. All travel expenses are covered.
- Proactive Collaboration: Collaboration is central to our work. Through daily pair programming sessions, we focus on mentorship, continuous learning, and shared problem-solving. This hands-on approach keeps us innovative and aligned as a team.
Incubyte is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

- Strong experience with C++ and systems
programming
- Willing to work startup hours
- Willing to have part of working day
overlapped with us in USA Pacific Time.
- Team player
Good to have:
- knowledge of distributed systems
- worked on internals of databases in
the past
- knowledge of observability tools and
systems
Offering:
- top tier compensation, comprised of
stock and salary
- top of the line equipment (computer,
accessories, etc)
- free access to unlimited technical
books and papers
Also adding to our offering:
USA work visa sponsorship: 6 months in the
job, we are willing to look into
possibility to sponsor your work Visa to
USA to have you work closer to our
timezone
Roles and Responsibilities
- Calling people who have filled the signup or contact form
- Finding leads online/offline who match the criteria of the target customer
- Make cold calls to the leads generated
- Handle both outbound/inbound calls
- Update systems, CRMs, Excels, Google Sheets
- Give platform demo to interested customers
- Write articles/knowledge base for tutorials on how to use the product
- Support customers for any queries about the product
Desired Candidate Profile
- Should have great convincing skills
- Should have strong negotiating skills
- Should be able to pitch the client understand the customer instead of repeating a fixed sales pitch
- Should have always achieved targets or beyond
- Should be able to Tech Savvy
- Go-getter attitude, self-starter, instead of manager or management having to follow up to get work done or to remind about targets
- Well organized with handling data, sales funnel and reaching out to the customers on time
- Soft-spoken and delight for customers to speak to
- Must have email writing skills to follow up or share information
- Can be on phone for a long time and familiar with using dialer systems
Job Title: Sales Development Manager - Corporate Gifting
Position Overview:
As a Sales Development Manager in the Corporate Gifting industry, you will be responsible for driving revenue growth through the development and execution of strategic sales initiatives. The ideal candidate will have a strong background in sales, a proven track record in the corporate gifting sector, and the ability to lead and motivate a sales team.
Key Responsibilities:
Sales Strategy and Planning:
· Develop and implement a comprehensive sales strategy to achieve revenue targets and market share growth.
· Analyze market trends, competitor activity, and customer behavior to identify new business opportunities.
· Collaborate with the leadership team to set sales goals and objectives.
Team Leadership:
· Lead and inspire a high-performing sales team.
· Provide coaching, training, and mentorship to team members to enhance their sales skills and product knowledge.
· Set clear performance expectations and regularly assess team performance against targets.
Corporate Gifting Expertise:
· Leverage your expertise in the corporate gifting field to understand client needs and propose innovative gifting solutions.
· Stay informed about industry trends, emerging technologies, and best practices in corporate gifting.
Client Relationship Management:
· Cultivate and maintain strong relationships with key clients and prospects.
· Collaborate with the marketing team to develop and execute effective client engagement strategies.
Sales Process Optimization:
· Streamline and optimize the sales process to improve efficiency and effectiveness.
· Implement and manage CRM tools to track and analyze sales performance metrics.
Collaboration:
· Work closely with cross-functional teams, including marketing, operations, and customer service, to ensure seamless execution of sales initiatives.
· Collaborate with product development teams to align offerings with market demand.
Qualifications:
· Bachelor's degree in Business, Marketing, or a related field.
· Proven experience in sales, with a focus on corporate gifting.
· Demonstrated success in leading and managing high-performing sales teams.
· Strong understanding of the corporate gifting market and industry trends.
· Excellent communication, negotiation, and interpersonal skills.
· Ability to think strategically and execute tactically.
· Proficiency in CRM tools and sales analytics.
- Responsible for handling Imports/ exports/ shipping Documentations in Banks
- Knowledge of L/ c Documentation for Import and Export & coordinate banker for the Same
- Responsible for Account Payables and Receivables , GST filings & Accounting
Technical skills required:
Skills: Java 8 and above, Rest Web services, MySQL.
Strong background in Core Java and good knowledge of collection Framework.
Proficient in developing high-performance, less memory-intensive micro-services applications using the Java framework.
Should have deep knowledge of Micro-service development.
Role: Senior Firmware Engineer Experience: 2-6 years Work Mode: Work from Office Location: Hyderabad Notice Period: Immediate to 30 days Mandatory Skills: Embedded C Programming, Debugging, Configuration Management Budget Range: As per Market Standards · The ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player. · You will be an individual contributor responsible for the development of new software products and enhancements to existing products. · You should excel in working with Application (ASW) and Base software (BSW) components and have outstanding communication and leadership skills.
· Understand & Review System Requirements, System Architecture · Participate in CFT Meetings for Requirements Clarity · Develop & Enhance Software Requirements · Develop & Enhance Software Architecture · Understand / Review / Change Software Design Documents · Writing clean, high-quality, high-performance, maintainable code · Participate in Software Code Reviews · Review Test Scenarios developed for SWE4, SWE5 and SWE6 · Perform Investigation and provide Root Cause Analysis for failures · Support test and deployment of new products and features
· Embedded C Programming · Excellent Debugging skills · 16-bit or 32-bit Micro Controllers · Ability to interpret circuit and schematics · Knowledge of CAN and LIN communication protocols and UDS diagnostics · Knowledge of Sensors, Motors, and Closed Loop Control · Knowledge of Memory and Timing Analysis · Experience in Configuration Management (SVN, IBM Rational, JIRA) · Experience in Debugging using CRO, Debuggers, CANalyzer / CANoe · Working knowledge of ISO 26262 Functional Safety requirements · Good exposure to End-to-End product development · Knowledge about Automotive Standards – ASPICE · Perform Safety Analysis and Impact Analysis based on ISO26262 recommendations · Exposure to CAPL, Python and LabView
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Skills & Responsibilities
- Remotely manage host of daily order pick-up schedules, ensuring 100% on-time delivery
- Own a robust real-time connect over information and documents with our service partner for smooth flow of daily collections and process adherence
- Ensure top customer experience; attend to and manage escalations, ensure proper RCA and corrective action in place
- Own and drive key metrics of product rating, on-time delivery and customer contact ratio; analyse and present weekly and monthly trends in operation forum
- Oversee monthly reconciliation of service data with vendor, and ensure internal & external reporting are finished on time
- Present insights and propose new ideas on business progress based on ops metrics, and industry trends
- Diligent real-time follow ups on sample collections and quick thinking on the feet to effectively handle customer ticket resolutions will be 2 critical expectations
- Relevant work-experience in sample collection monitoring, lab/order handling will be helpful

