Technical Customer Support Analyst

Responsibilities

• Technical Leadership & Architecture: Serve as a technical authority, define cloud-native standards, and own end-to-end system design for complex, distributed, and high-scale solutions.
• Engineering Excellence: Lead modernization initiatives, transition legacy systems to microservices, and ensure performance, scalability, and security.
• Platform & Cloud Enablement: Champion GCP-native services (GKE, Cloud Run, Pub/Sub, BigQuery, Cloud SQL, Spanner), influence CI/CD, and drive FinOps strategies.
• Mentorship & Organizational Impact: Mentor Lead and Senior Engineers, foster engineering rigor, and collaborate with Product Management to translate business strategy into technical solutions.

Required Skills, Experience & Background

• 12+ years of professional experience building enterprise-grade software systems.
• Proven experience operating at a Lead or Principal Engineer level.
• Strong hands-on experience with Java or another major programming language (e.g., Go, Python, C#).
• Deep expertise in microservices architecture, RESTful APIs, and distributed systems.
• Strong experience with SQL and NoSQL databases and data modeling.
• Expertise in cloud-native design principles (stateless services, scalability, resiliency).
• Strong experience building and operating systems on Google Cloud Platform (GCP).
• Proficiency with containers and orchestration (Docker, Kubernetes, GKE).
• Experience with CI/CD pipelines, Git-based workflows, and observability.
• Experience with Big Data and data engineering technologies (e.g., BigQuery, Spark).

Qualifications

• Bachelor’s degree in computer science or related field (required).
• Master’s degree in computer science or related field (preferred).

Required - Chartered Accountant

Location: Ahmedabad

Industry- Automotive industry

Must have experience as a CA in the Automotive industry Retail Industry or service industry 

Position Overview:

We are seeking a skilled and experienced Chartered Accountant The ideal candidate will play a pivotal role in managing financial activities, ensuring compliance, and providing strategic financial guidance.

Key Responsibilities:

• Oversee the company's financial operations, including but not limited to financial reporting, budgeting, and forecasting.
• Ensure compliance with accounting standards, statutory requirements, and tax regulations.
• Perform thorough financial analysis to provide insights and recommendations for improving financial performance.
• Manage and coordinate internal and external audits.
• Develop and implement financial policies, procedures, and controls to optimize efficiency and minimize risks.
• Collaborate with other departments to support decision-making processes by providing financial insights and guidance.
• Stay updated with changes in accounting regulations and industry best practices to ensure adherence and relevance.

Requirements:

• Qualified Chartered Accountant with relevant experience in a corporate setting or public accounting firm.
• Strong understanding of accounting principles, financial regulations, and taxation laws.
• Proficient in financial analysis, reporting, and budgeting.
• Exceptional attention to detail and accuracy in financial data management.
• Excellent communication and interpersonal skills to collaborate effectively across departments.
• Ability to work under pressure, prioritize tasks, and meet deadlines effectively.

Qualifications:

• Chartered Accountant (CA) certification is mandatory.
• Previous experience in a similar role within a corporate environment is preferred.
• Proficiency in accounting software and MS Excel for financial analysis and reporting.

JD : 

React. Js Developer

Skill Sets: HTML, CSS, JS , Typescript, Nextjs

Location : Bangalore , Complete WFO

Address: 

Embassy Tech Village Rd, Devarabisanahalli, Bellandur, Bengaluru, Karnataka 560103, India.

Candidate Persona:

Need Product based Background Folks only or someone who has worked on product projects. 

Resume is extremely crucial here, if roles and responsibilities, Education details and company names are not mentioned properly in utmost details then they will not be considered further.

Communication skills- Good 

Btech graduated ONLY

Skills that should be mentioned in the CV - HTML, css, js, typescript, Data structures and algorithm. 

Candidates should have a linkedin ID. 

Candidates should have some leet code or hackerrank links (preferred)

Note : candidates who are ready for all the rounds can apply.

Sales Head – Enterprise Security and Cloud(National Role)

Job Sector: IT, Software

Job Type: Permanent

Location: Mumbai

Experience: 18 - 25 Years

Salary: 35 - 50 LPA

Education: Any Professional

Notice Period: max 30 Days       

Key Skills: enterprise sales, enterprise security solutions, security solutions

Interviewer Comment: Webx for interview

Contact at triple eight two zero nine four two double seven

Key Notes: Candidate should ONLY be from enterprise security solutions.

ROLES & RESPONSIBILITIES:

1. Business Strategist:

• Establish a strategy and execute a sales approach plan.
• Building a cadence for effective reviewing, monitoring & tracking business health.
• Domain expertise across industry verticals like Manufacturing, Telecom, Govt/PSUs, Health Care & BFSI.

1. Business Management

• Excellence in business forecasting accuracy. § Market intelligence. § Strategizing market positioning statements of solutions/services offered. § Achieve establishedrevenue and profit targets. § Account receivables targets to be made in time without defaults

1. Drawing Leverage:

• Collaborating with Presales, Practice & Delivery. § Recognizing & establishing strong partner eco-system. § Setting clear objectives & expectations from Business Support Functions.

1. Building a High-Performance Team of Over-Achievers

• Acquired Sales Certifications related to solutions & services. § Nurture a positive, high-energy, high-performance culture among your team members. § Business experts & technology aware.

1. KRA’s

• Engage with the customer in their digital transformation and deliver sales results and contribute to revenue growth for Securityand Cloud services in ISL’s Key verticals §Analysing client’s business, goals, strategies, industry trends and directions to develop compelling value propositions for the client that result in a win

RELEVANT YEARS OF EXPERIENCE:

• 15+ years of sales-leadership experience spanning across Enterprise Security & Cloud

EDUCATION:

• Bachelor or Post Graduate in Engineering.
• Post-Graduation in Business Administration is preferred.

Experience:

• Minimum 10 years of selling Enterprise Security solutions & services, including Threat Intelligence & Response, Identity & Access Management, Data Loss Prevention, Threat Migration, Security & Vulnerability Management, Intrusion Prevention System, Enterprise Risk & Compliance, Managed Security &Professional Solutions and Cloud Application Development & Maintenance services, Cloud Infrastructure Services, Application Development & Maintenance services § To build, maintain and lead sales in Enterprise Security & Cloud, with more focus on Enterprise Security. § Must have good knowledge of Indian IT services market § Excellence in penetrating into Enterprise Security solutions & services and Cloud, for various industry verticals like Manufacturing, Telecom, Govt/PSUs, Health Care, BFSI, Retail, IT & Tele-Communications, Other End-User Industries, etc. § Must have lead a sales team of at least 25 people selling the above mentioned Services § Must have brought in new sales of at least 75 Cr -100 Cr in Software Services in Domestic market meeting the margin requirements each year. § Able to build high performance sales team. § Need to mentor team and lead from the front. § Good ability to be able to understand market trend and work closely with Tech team to build new services § Ability to set sales target to the team and help to realize the same as a team

• Key Technical Skills: Deep experience on Performance Engineering with understanding of Java/J2EE technologies.
• Experienced in defining and realizing end-to-end Technical Architecture for large scale real- time enterprise Ability to identify and define non-functional requirements and design systems to meet the same.
• Ability to review existing Architectures and identify Risks, Trade-offs, and share recommendations for addressing the identified
• Demonstrate strong understanding of cloud architecture considerations when scaling and tuning application deployments. Must have hands on experience working on any of the Cloud deployments on AWS or
• Good experience on leveraging APM tools to provide deep dive analysis on performance problems. Deep understanding of the dashboards which can be built for CIO level interactions. Must have relevant experience on APM tools like Dynatrace or AppDynamics.
• Experience in performance optimization of J2EE systems on any of different types of application servers - WebLogic, WebSphere, JBoss etc. Deep expertise in any one of the application servers is a
• Experience in creating and reviewing technical documents like Architecture blueprint, Design specifications, Deployment
• Experience on working on Performance Testing Projects. Fair understanding of Performance Testing tools - Apache JMeter /Gatling/ HP Load Runner for Load testing. Must be in a position to review Performance Testing programs and steer directions towards right Workload Model, appropriate Test and Monitoring Strategy, build performance models and derive at right Capacity Planning.

• Experience in Big Data Analytics like - Apache Kafka, Apache Storm, Apache Hadoop, Apache
• Good skills in RDBMS like: Oracle, MS-SQL, MySQL, Cassandra, and Mongo DB
• Exposure to Agile methodologies & Continuous Integration Tools
• Entrepreneur / Intrapreneur (someone who has built technology teams ground-up, built new solutions from scratch)
• Very sound understanding of technology and have a consultative
• Sound understanding of complex enterprise IT environment and issues faced by CIOs in the digital
• Excellent Pre-sales experience and have played a key role in winning business along with the sales
• Excellent communication, interpersonal, liaison and problem-solving skills with the ability to work in a multi-cultural environment
• Good negotiation skills
• Go getter and results oriented
• High energy level with ability to work well under pressure
• Good relationship building skills. Someone who enjoys CIOs trust and has an ability to develop relationships at all levels (technology teams) of the customer

Role and responsibilities

·      Collect requirements, design, develop and test software code.

·      Fix bugs and provide production support.

·      Prioritize multiple tasks and manage time effectively.

·      Learn new technologies outside his/her primary skills.

·      Develop solutions to challenging problems.

·      Effectively communicate with team members, project managers and clients, as required.

Technical skills requirements

The candidate must demonstrate proficiency in,

·      SQL, PL-SQL & RICE Components.

·      Develop applications, reports and interfaces using standard Oracle development methodologies.

·      BI Publisher, RDF/XML & Discoverer Reports.

·      Form Personalizations.

·      Unit test the reports with standard E-Business suite application.

·      Performance Tuning & Optimization.

·      Table-level technical knowledge of OM, Inventory Management, Purchasing, GL, AR, AP, and FA.

·      SQL Developer, TOAD, SQL Loader

Nice-to-have skills

·         SQL Tuning

·         EBS Finance/SCM functional knowledge

·         Performance Improvements and External Integrations

·         Ability to develop applications and modules keeping scalability and performance in mind.

About Relevel by Unacademy:

Relevel is India's first platform to democratize access to dream jobs for all eligible aspirants irrespective of their college, degree, or network. By taking the Relevel Test, they engage in comprehensive skill assessments, which evaluate industry relevant skills and their job-readiness. Our evaluation is purely objective-based in conjunction with current best practices in the industry.

If you believe in our mission of offering job seekers a fair shot at realizing their dreams, we're the right place for you! If you are looking for an intense and exciting work environment with tremendous potential to grow and have an insatiable hunger to learn and succeed, then we have a match.

Sales Trainer
Location: Bangalore | Work from Office

How does this team contribute to Relevel?

Relevel’s learning Operations Team works towards ensuring a seamless Learning Experience to the learners and educators alike.

Relevel aims to democratize the way recruitment happens for job seekers who are in the early stages of their career. We contribute to building trust for the testing process and the scores for candidates as well as potential recruiters who want to hire through Relevel.

External Skills And Expertise:

Relevel is looking for passionate sales trainers for the Inside Sales Team. This is a pivotal role and will have very high-level visibility. Those who are ready to take complete ownership in their work and want to take up challenges in a startup environment are more than welcome to apply for the selection process.

The role of a Training Manager is a fairly senior individual contributor role and will require you to work closely with sales leaders, the Quality team, and Business Development Executives and own the training delivery for one or more categories. You will be required to work at the ground level to conduct TNI, prepare content and deliver virtual and in-person front-line training programs, conduct PKT, improvise novel training methods, publish training calendars, and review decks. The reporting will be to the Training Head.

Experience:

Overall 7-8 years of experience (min.)

Min. 2.5 to 3 years of experience conducting training for the Inside Sales Team.

Skills Required:

Must be a go-getter with an inclination towards the larger business objectives.

Must be able to thrive in a startup environment and deliver world-class training in a fairly new training setup.

Should be a great team player and must be able to partner with people across levels and functions.

• C#
• ASP.NET MVC
• ASP.NET
• Core
• jQuery
• JavaScript
• Angular
• MS SQL Server
• JSON
• Web API