Technical Customer Support Analyst

Job Description:

As a developer in the chatbot team you’ll be responsible for expanding the scope of AERIN (Aertrip’s Chatbot) to handle all types of travel queries in a scalable and efficient manner. You will need to make AERIN as robust as possible and strive towards 100% accuracy. You should be able to design, develop, test and roll out new features quickly. You should be ready to tackle open-ended problems and build solutions for them.

Preferred qualifications & experience:

1. Bachelor’s degree in Computer Science or equivalent experience.
2. 1 or more years of work experience in the tech industry.
3. Experience with NLP solutions.
4. Experience with chatbot frameworks like RASA, DialogFlow is a bonus.
5. Experience with spacy, nltk and other ML libraries.
6. Familiarity with version control tools like Gitlab.
7. Experience in object oriented design and programming.
8. Sound programming skills to write algorithms for text analysis and context understanding.

Preferred Skills & Abilities:

1. Should be able to write clean and manageable code.
2. Passion for innovation.
3. Out of the box thinking.
4. Should be able to understand both the tech and business aspects of a system.
5. Should be able to meet deadlines.
6. Should be able to work in a collaborative environment.
7. Should be able to work independently in small teams.

This is a remote position.

SyncEzy is a SAAS integration company and we build deep integrations between the world's leading applications. We are looking to expand our integrations to other areas and are looking for Four Experienced Developers to join our team.

Senior Laravel / PHP Full Stack Developer - Work from Home/ Remote Role

The right candidate will:

• Have developed integrations or applications using the Laravel Framework and Microservices.
• Develop deep functional integrations between applications using publicly documented APIs.
• Have a strong experience using tools like Postman to consume APIs from Salesforce, Zoho, Mailchimp, Infusionsoft, Xero, Quickbooks, Shopify, Procore, simPRO, or similar apps.
• Solve complex performance problems and architectural challenges. Work on bug fixing and improving application performance.
• Understand business requirements based on spec sheets and build deep functional integrations
• Work well with the existing team of developers
• Have demonstrable knowledge of web technologies including PHP Laravel framework, Angular, NodeJs
• Experience with SOAP, REST, and other APIs
• Experience with OAuth, Managing Security, and access tokens, encryption, Single Sign-On.

Recruitment Process:

Round 1: Only shortlisted candidates will be contacted for a video conferencing interview.

Round 2: Shortlisted candidates will be asked to Software Development Test assignment task, You will be paid for up to 8 hours based on the time taken to complete the task.

Round 3: Personal Interview / Meet the team / Offer if successful.

* Less than 5 years experience? Please do not apply for this role.

** If you are not prepared to do a programming test, Do NOT APPLY.

*** Working from Home is mandatory, we do not have a physical office!

Requirements:

Must-Have Skills:

• Minimum 5 years of hands-on experience with Laravel framework.
• Minimum 3 years experience with public APIs of world-leading applications like (Salesforce, Zoho, Mailchimp, Xero, Quickbooks, Shopify, or more)
• BS/MS degree in Computer Science, Bachelors in Engineering IT / Computer Science. BCA in Computers, B.Sc in Computers, B.Tech/B.E. in Computers
• PG Diploma in Computers, MCA in Computers, M.Tech in Computers, MS/M.Sc(Science) in Computers.

Must have requirements for all Remote Roles with SyncEzy

• A very good internet connection 50mbps minimum. (Please do a speed test BEFORE applying)
• A proper work desk/setup at home and a quiet place to work.
• A Laptop / Computer during your probation period, we will provide company hardware laptop / PC, Headphones, standup desk, etc. upon confirmation.
• Excellent English communication skills, written and verbal

Compensation:

CTC: 8 lacs to 10 lacs

Benefits

A TRUE Remote / Work from the Home position. We are a Global Remote company and have been remote working long before it was made popular by COVID. We have staff dispersed across 4 countries and 15 cities. We pride ourselves on running a flat organization, with a friendly easy-going culture.

Competitive Salary + All the below

• Allowance for Internet / Phone costs
• Company Hardware provided after completing probation.
• Flexible, family-friendly & fun work environment
• Continuous development and education allowances.
• Flexible Remote work from anywhere (As long as you have good internet and communication)
• Excellent growth opportunities, and growth into leadership for the right candidate.
• Generous policies around leave / social and training allowances
• End-of-year bonuses based on company + Individual performance.
• Zero Commute, Work while you work, play while you play. Perfect Work / Life balance.

Responsibilities:

• Take on complex problems that span multiple components and teams.

• Independently own one or more multiple modules, which include: requirement analysis, design, development, maintenance & support

• Write extensive, efficient code to address complex modules that handle the interaction between multiple components.

• Rapidly iterate to add new functionalities and solves complex problems with simple and intuitive solutions

• Produce architecture with clean interfaces, that are efficient and scalable

• Participate and contribute to architectural discussions

• Solve production issues. Investigate and provide solutions to minimize the business impact due to the outage

• Continuously improve performance metrics of modules you own.

• Collaborate effectively across teams to solve problems, execute and deliver results

Requirements:

• Experience: 2+ years

• A Bachelor's or Master's Degree in Computer Science

• Software engineering and product delivery experience, with a strong background in algorithms

• Experience in architecting & building real-time, large-scale e-commerce applications

• Experience with high-performance websites catering to millions of daily traffic is a plus

• Excellent command over Data Structures and Algorithms

• Experience with web technologies, Go/Java/Python

• Language: GO or Python

• Strong expertise in DS and Algo

• Strong leadership skills - have experience mentoring, building products from scratch or incumbent in design and architecture.

• Have worked in the scaling of the system right from scratch.

• Someone worked in small user base to a large user base and wrote optimized code

• Both HLD and LLD

Job Title: Sales Executive (EdTech) for Online Certification Program

Location: Initially Remote; potential mandatory transition to Bangalore office after three months

Salary and Compensation:

- Base Salary: ₹25,000 per month, totaling ₹3 lakhs annually.

- Performance Incentives: Up to ₹75,000 per month based on achieving sales targets, which can total up to ₹9 lakhs annually.

- Annual Performance Bonus: Upon completing one year and meeting minimum sales targets, an additional bonus of ₹3 lakhs is awarded.

- Total Potential Earnings: Up to ₹15 lakhs per annum, including base salary, incentives, and bonus.

Job Overview:

We are seeking a driven Sales Executive with a solid background in EduTech sales to market and sell our Certified E-commerce Professional program. This high-ticket program is designed to enhance the careers of professionals through certification and offers substantial business and job opportunities.

Key Responsibilities:

- Perform sales calls to a targeted list of potential customers, persuasively explaining the advantages of our online courses and closing sales.

- Achieve a minimum of 10 sales per week to meet weekly and monthly sales targets.

Leverage leads generated via social media to convert into paying customers.

- Participate in a one-week training session to optimally prepare for effective course promotion.

Requirements:

- Proven sales experience, particularly in online educational courses, with a consistent track record of achieving sales goals.

- Exceptional communication and negotiation skills.

- Capability to start remotely with the flexibility to transition to office-based work in Bangalore as required.

Compensation and Incentives:

- Competitive base salary with an aggressive incentive plan. Incentives are calculated at 10% for meeting a minimum of 30 sales per month, leading to potential monthly earnings of up to ₹75,000 in incentives alone.

- If the monthly sales target of 30 sales is not met but sales are still made, the incentive rate is 5% of the total sales value.

Additional Details:

- This role begins with a 30-day probation period where meeting sales targets is crucial.

- Failure to meet the minimum sales target during the probation period may lead to immediate termination without notice.

- Continuation of employment and salary is contingent on consistently achieving sales targets.

How to Apply:

- If you are interested and meet the requirements, please send your resume and a cover letter explaining your experience in sales and your suitability for this position.

- This revised description should more effectively communicate the lucrative potential of the role, making it a compelling opportunity for qualified candidates.

Software Developer (.Net Web Forms)

Job Summary

As a part of the .NET development team, you will be building various enterprise applications using the latest Microsoft technology stack. You will be working with a cross-functional team of engineers, designers, DevOps engineers, and product experts working on different layers of the project throughout the software development life cycle (SDLC).

Experience: 4 -10 years

Job Responsibilities

Understanding the working system and gathering the requirements from the client end.

Being a good team player to provide better solutions.

Providing recursive feedback to the client on the daily basis.

Participate in merging the code and take responsibility for the final release with leads.

Experience

Strong experience in OOPS, C# , HTML and JavaScript

Should have strong working experience in ASP.NET Web Forms and AngularJS

Strong experience in ASP.NET Web API using REST Architecture (.NET Core), SQL Server or Oracle

Experience in Crystal Reports, ADO.NET and Dapper

Should understand Mongo DB, Telerik and Windows Service

Good to have experience in Cloud development AWS & Google Firebase.

Core Skills

Must have good communication skills (written and oral)

Problem-solving attitude

Should be flexible, focused and take initiative

About Softobiz 

Innovation begins with like-minded people aiming to transform the world together. We invite you to become a part of an organization that has been helping clients transform their business by fusing insights, creativity, and technology. At Softobiz, we embrace a diverse mix of talented people who come here to stay and do their best work. Softobiz, a team of 250+ technology enthusiasts have been trusted by the leading enterprises around the globe for last 15+ years

At Softobiz, we transform passionate individuals into proficient professionals dedicated to exploring new frontiers in Software development. Here you will get the opportunity to work with technical craftsmen that are pioneer in latest technologies. We promote a culture of equality, learning, collaboration, and creative freedom so that our employees grow.

• For more information about our solutions and organization, visit www.softobiz.com, 
• Follow us on LinkedIn, Twitter and Facebook for more updates

Skills:

• 8+ years of software development experience using traditional software development life cycle methodologies (covering requirements, design, development, testing and Implementation of n-tier architecture)
• Extensive experience with object-oriented software development methodologies and practices. Strong in following technologies
• OOAD/OOPS/UML, Design Patterns, MVC, Spring, Hibernate, Java, J2EE
• UI technologies AngularJS, HTML5, CSS3, java script library, Ajax and other UI frameworks
• Exposure to component model design, SOA, open sources framework/tools
• Web Services, JMS, XML, SQL& Oracle
• Must have exposed with Test Driven Development/Re-factoring ideas/ Domain driven design patterns/continuous integration/Build Automation / Data-Mapper framework/Mocks.

Good to Have: Microservices

Competencies:

• Experience in developing platforms or frameworks, components
• Excellent knowledge of the open source software/ tools/ technologies

Qentelli is seeking a Solution Architect to untangle and redesign a huge granny old monolithic legacy system. Interesting part is that the new system should be commissioned module by module and legacy system should phase off accordingly. So your design will have a cutting edge future state and a transition state to get there. Implementation now is all Microsoft tech stack and will continue to be on newer Microsoft tech stack. Also there is a critical component of API management to be introduced into the solution. Performance and scalability will be at the center of your solution architecture. Data modelling is one thing that is of super high importance to know.

You’ll have a distributed team with onshore in the US and offshore in India. As a Solution Architect, you should be able to wear multiple hats of working with client on solutioning and getting it implemented by engineering and infrastructure teams that are both onshore and offshore. Right candidate will be awesome at fleshing out and documenting every finer detail of the solution, elaborate at communicating with your teams, disciplined at getting it implemented and passionate for client success.

TECHNOLOGIES YOU’LL NEED TO KNOW

Greetings from Qentelli Solutions Private Limited!

We are hiring for PostgreSQL Developer

Experience: 4 to 12 years

Job Location: Hyderabad

Job Description:

• Experience in RDBMS (PostgreSQL preferred), Database Backend development, Data Modelling, Performance Tuning, exposure to NoSQL DB, Kubernetes or Cloud (AWS/Azure/GCS)

Skillset for Developer-II:

• Experience on any Big Data Tools (Nifi, Kafka, Spark, sqoop, storm, snowflake), Database Backend development, Python, No SQL DB, API Exposure, cloud or Kubernetes exposure

Skillset for API Developer:

• API Development with extensive knowledge on any RDBMS (preferred PostgreSQL), exposure to cloud or Kubernetes