Technical Customer Support Analyst

About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Brand Strategist - Brand Consultancy Team

Experience Level: 3+ Years

Location: Bangalore, Karnataka (On-site)

Job Overview: Are you a creative wordsmith with a passion for crafting engaging, informative, and long-form content? Our website team is seeking a talented Content Writer with 2-3 years of experience to join our dynamic and growing organization. In this role, you will be responsible for producing high-quality articles, blog posts, and web content that captivate our audience, drive organic track, and elevate our online presence.

Roles and Responsibilities:

● Define, plan, and execute brand research - primary and secondary.

● Plan & Conduct primary research by way of interviews, site visits, focus groups, etc.

● Plan & Conduct secondary research by way of brand audits and SWOT analyses to assess

strengths, weaknesses, opportunities, and threats.

● Develop brand positioning statements and value propositions that differentiate the company in the marketplace.

● Collaborate with creative teams to develop compelling visual assets, marketing collateral, and brand campaigns.

● Present brand strategies, recommendations, and campaigns

● Stay updated on industry trends, consumer preferences, and emerging technologies to recommend innovative brand strategies and tactics.

Qualifications:

● Bachelor’s degree in Marketing, Communications, or a related field.

● Demonstrable experience as a Brand Strategist, Brand Manager, or similar role with a minimum of 4-5 years in brand development and management.

● Experience in developing and launching successful brand campaigns.

● Strong analytical skills and ability to interpret data, consumer insights, and market research findings.

● Creative thinker with a strategic mindset and a strong understanding of brand identity and positioning.

● Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively.

● Strong leadership and management skills.

● Ability to prioritise and manage multiple projects and deadlines in a fast-paced environment.

● Proficiency in branding tools and software, as well as Google Workspace and project management tools.

Objectives of this role:

● Developing and implementing comprehensive brand strategies that align with the company’s objectives and target audience preferences.

● Conducting branding focused market research and analysis to identify trends, competitive insights, including conducting primary research to understand consumer behaviours that inform brand positioning.

● Defining brand elements, including brand architecture, messaging, value proposition, positioning, tagline, voice, and tone, to ensure consistency across all channels.

● Aiding design & content teams in properly understanding and implementing finalised strategies

● Collaborating with cross-functional teams, including marketing, PR, and web to integrate brand strategies into ongoing initiatives.

● Project ownership, coordination, and client management on key accounts.

Requesting you all to please attach your portfolios to the resume while applying, Profiles without portfolios will not be reviewed.

Fill the form to Apply Job - https://docs.google.com/forms/d/e/1FAIpQLSeXR202HrJmAXpJQTh0dSYE1x59e6Zg9sJzhntkyGZ6g-PZ-w/viewform?usp=header

Salary Range - 20,000-25,000

Company Overview

Vinayak Enterprises is a leading aluminum wire rod manufacturer located in the heart of Delhi. Our mission is to produce the finest quality aluminum wire rod by recycling scrap metal. Since our inception in 2015, we have been focused on becoming a recognized brand name in the electrical industry.

Job Summary:

We are seeking a highly motivated and resourceful Dedicated Recruiter to join our team. The ideal candidate will take charge of sourcing, attracting, and hiring top talent to meet the dynamic needs of our organization. This role requires exceptional communication skills, a keen understanding of hiring trends, and a passion for building a strong workforce.

Key Responsibilities:

Talent Acquisition:

Develop and execute recruiting plans to attract top talent for various positions

Utilize job boards, social media, and other platforms to source candidates.

Build talent pipelines for future hiring needs.

 2. Candidate Management:

Screen resumes and conduct initial phone interviews to assess candidate

qualifications.

Coordinate interviews between candidates and hiring managers.

Provide an excellent candidate experience, keeping applicants informed throughout the process.

 3. Stakeholder Collaboration:

Partner with department heads to understand job requirements and organizational goals.

Provide regular updates on recruitment progress and metrics to management.

 4. Process Optimization:

Manage recruitment databases and applicant tracking systems.

Innovate hiring strategies to reduce time-to-hire and improve quality-of-hire metrics.

 5. Branding and Engagement:

Represent the organization at job fairs and networking events.

Promote the company as an employer of choice by leveraging employer branding strategies.

 6. Compliance:

Ensure all hiring processes comply with relevant labor laws and organizational policies.

Qualifications:

Education: 

Bachelor’s degree in Human Resources, Business Administration, or a related field.

Experience:

Proven experience in recruitment within the manufacturing industry.

Familiarity with applicant tracking systems (ATS) and recruitment platforms.

 Skills:

Excellent communication and interpersonal skills.

Strong organizational and time-management abilities.

Proficiency in sourcing tools (e.g., LinkedIn Recruiter, job boards).

Job Location: (Gurgaon)

Client Facing: (Yes)

Company Overview:

At Grant Thornton Bharat, we are committed to bringing positive change to all that we do. We are a

founding member firm of the Grant Thornton international network and India’s pre-eminent consulting firm.

We offer a range of solutions in assurance, tax, technology, managed services, deals, ESG and risk

consulting to mid-market companies, government, large corporates, and digital natives. We #GoBeyond for

our people, clients, and communities to shape Vibrant Bharat.

Job Summary:

We are currently seeking a Technical Consultant to deliver Microsoft Dynamics 365 F&O projects. This

pivotal role involves customizing and configuring the D365 F&O platform to meet unique business needs

across various industries. The ideal candidate will bring a robust mix of technical expertise in D365

applications and a client-oriented approach to ensure project success. Responsibilities include executing

the customizations and developing custom reports. This position offers the opportunity to work on cutting-

edge technology in a dynamic environment, driving transformative solutions that promote operational

excellence.

Key Responsibilities:

The key responsibilities highlight the multifaceted nature of the Technical Consultant role, emphasizing

leadership, technical expertise, and client interaction.

 System Configuration and Customization: Configure and customize Dynamics 365 applications according to

project specifications. Implement advanced functionalities and custom workflows to enhance business

processes and user experience.

o Demonstrate strong programming skill using Dynamics AX, X++ and its related technologies/tools to

develop customizations in MS Dynamics 365 F&O.

o Delivers high quality X++ code with defined quality standards and guidelines.

o Developing custom reports and dashboards in D365 F&O

 Training and User Support: Develop and conduct comprehensive training sessions for end-users. Provide

ongoing support and troubleshooting, ensuring high levels of customer satisfaction and system adoption.

 Continuous Improvement and Innovation: Stay abreast of the latest updates and features in Dynamics 365

and related technologies. Recommend and implement improvements to existing configurations and

practices to enhance system performance and business outcomes.

Qualifications:

 Full-time bachelor’s degree or higher in Computer Applications/Information Technology/Engineering.

 Candidates with Dynamics 365: Finance and Operations Apps Developer Associate certification will be

preferred.

Skills and Competencies:

The crucial technical and interpersonal skills needed for a technical consultant responsible for Dynamics

365 F&O projects are mentioned below, emphasizing their role in both technical execution and

stakeholder management.

 Expertise in Dynamics 365 F&O: Profound knowledge of Dynamics 365 F&O, including its financial, supply

chain, and operations modules, and familiarity with core development in X++, Visual Studio, and UI

customizations.

 Technical Skills: Proficient in SSRS report development, Power BI, SQL performance tuning, data

management, and integrations using Azure functions, Logic Apps, Power Automate, and PowerApps.

 Integration and Data Management: Skilled in integrating D365 F&O with various systems and applications,

using data migration tools like Data Entities and DMF, and understanding data models and warehousing

concepts.

 Security and Compliance: Ability to configure and manage security settings within D365 F&O to maintain

data integrity and confidentiality, along with an understanding of security roles and permissions.

Experience Level:

The candidate should have a total professional experience of 2-5 years as a technical consultant for D365 F&O

ERP across the current SaaS version and the previous versions of Microsoft Dynamics AX. The candidate should

have at least1 end to end implementations or migration as a technical consultant in Dynamics D365 F&O versions

in the last 3 years, as a technical consultant.

Professional Development:

You should possess a robust willingness to learn and evolve within this dynamic field. The ideal candidate should

be highly motivated to undertake comprehensive online training on the technical aspects of Microsoft D365

Finance & Operations ERP system and supporting technologies, demonstrating a commitment to maintain the

necessary certifications relevant to your role. This role is suited for an individual eager to dive deep into ERP

systems, who sees the value in continuous professional development and is ready to align their skills with the

cutting-edge needs of our industry.

Work Environment and Flexibility:

[Details about the company’s work culture, team dynamics, and flexible working options like remote work or

flexible hours]

Benefits:

[Outline of benefits offered, such as health insurance, retirement plans, wellness programs, etc.]

Commitment to Diversity and Inclusion:

[Statement about the company's dedication to creating a diverse and inclusive workplace]

Application Process:

[Instructions on how to apply, required documents, and submission format]

[Include any deadline for application submissions]

Equal Opportunity Statement:

[A statement affirming the company's commitment to being an equal opportunity employer, ensuring that all

applicants will be considered without regard to race, color, religion, gender, gender identity or expression,

sexual orientation, national origin, genetics, disability, age, or veteran status.]

Legal Disclaimers/Compliance Statements:

[Include any necessary legal or compliance statements relevant to the job or industry]

Thirumoolar software is seeking talented AI researchers to join our cutting-edge team and help drive innovation in artificial intelligence. As an AI researcher, you will be at the forefront of developing intelligent systems that can solve complex problems and uncover valuable insights from data.

Responsibilities:

Research and Development: Conduct research in AI areas relevant to the company's goals, such as machine learning, natural language processing, computer vision, or recommendation systems. Explore new algorithms and methodologies to solve complex problems.

Algorithm Design and Implementation: Design and implement AI algorithms and models, considering factors such as performance, scalability, and computational efficiency. Use programming languages like Python, Java, or C++ to develop prototype solutions.

Data Analysis: Analyze large datasets to extract meaningful insights and patterns. Preprocess data and engineer features to prepare it for training AI models. Apply statistical methods and machine learning techniques to derive actionable insights.

Experimentation and Evaluation: Design experiments to evaluate the performance of AI algorithms and models. Conduct thorough evaluations and analyze results to identify strengths, weaknesses, and areas for improvement. Iterate on algorithms based on empirical findings.

Collaboration and Communication: Collaborate with cross-functional teams, including software engineers, data scientists, and product managers, to integrate AI solutions into our products and services. Communicate research findings, technical concepts, and project updates effectively to stakeholders.

Preferred Location: Chennai

Be a part of the growth story of a rapidly growing organization in AI. We are seeking a passionate Machine Learning (ML) Engineer, with a strong background in developing and deploying state-of-the-art models on Cloud. You will participate in the complete cycle of building machine learning models from conceptualization of ideas, data preparation, feature selection, training, evaluation, and productionization.

On a typical day, you might build data pipelines, develop a new machine learning algorithm, train a new model or deploy the trained model on the cloud. You will have a high degree of autonomy, ownership, and influence over your work, machine learning organizations' evolution, and the direction of the company.

• Bachelor's degree in computer science/electrical engineering or equivalent practical experience
• 7+ years of Industry experience in Data Science, ML/AI projects. Experience in productionizing machine learning in the industry setting
• Strong grasp of statistical machine learning, linear algebra, deep learning, and computer vision
• 3+ years experience with one or more general-purpose programming languages including but not limited to: R, Python.
• Experience with PyTorch or TensorFlow or other ML Frameworks.
• Experience in using Cloud services such as AWS, GCP, Azure. Understand the principles of developing cloud-native application development

• Design and implement ML components, systems and tools to automate and enable our various AI industry solutions
• Apply research methodologies to identify the machine learning models to solve a business problem and deploy the model at scale.
• Own the ML pipeline from data collection, through the prototype development to production.
• Develop high-performance, scalable, and maintainable inference services that communicate with the rest of our tech stack

What we're looking for:

We are looking for an experienced technical project manager who is expected to work with various stakeholders to provide status updates as needed, mitigate project risks, anticipate bottlenecks, quantify the impact of making tradeoffs, and balance business needs against technical constraints.

Position overview:

As part of the Searce Cloud and Software engineering Technical Project Management team, you will work closely with the Engineering teams, Cloud Architects and Delivery Managers, and a broad range of cross-functional teams to develop and manage the execution of best practices.  We will rely on your knowledge, expertise, and previous experience as a Technical Project Manager so that you can take an active role in working with the Cloud Engineering team through various stages of the project lifecycle, alignment of processes between Architecture, Service delivery management, definition and execution of new projects related to Cloud service delivery, cost management, compliance to name a few. 

Role Responsibilities: 

• Develop, maintain and scale effective Technical Project Management capability within Software / Cloud Engineering ensuring Searce meets and exceeds Availability, Performance, Security, Compliance and Cost goals in cloud service delivery  
• End to end management of cloud and data projects from enterprise customers across the globe
• Work with all key cross-functional teams including Sales, Cloud Engineering, Software engineering and business teams to convey the technical vision for Searce digital growth and contribute to the alignment of programs, projects, and processes within Searce
• Assist software engineering and solutions engineering  teams in project design and execution plans that meet or exceed defined customer requirements; assesses technology and execution risks and collaborates with stakeholders on decisions/strategy to achieve business goals
• Work with key stakeholders & management on process issues to address deficiencies impacting organization effectiveness
• Work with the project, program stakeholders to fully scope requirements
• Manage dependencies across multiple teams and initiatives
• Report progress and associated metrics
• Drive risks to mitigation

Basic Qualifications:

• Bachelor’s degree or equivalent in computer science or related field is preferred, with a minimum of 3+ years of directly related work experience in both small and large companies with 2+ years of technical project management
• Great track record of technical project management and experience in technical specialties, methodologies, and processes
• Proven leadership in identifying and influencing the business to employ specific technologies and best‐in‐class processes; experience in Agile methodologies required
• Have a technical understanding of the challenges and issues of complex, large‐scale cloud and data migration projects
• Experience with and proven success evaluating business requirements, identifying trends, and working to build processes/best practices around project delivery
• Working knowledge of Cloud – AWS and GCP and Node, React, Python, Django. 
• ITIL V3 Foundation and PMP Certification (Not Mandatory)

We at Noise.com are looking for an experienced, Tech Lead who has hands-on experience of mobile apps development to be part of our team. We need someone with expert-level technical skills and expertise, who can manage a fully functional web and app development team, maintain impeccable quality standards and optimize functions accordingly throughout the completion of the app project. You will have an opportunity to build the team. 

Profile summary: 

• Managing the entire product life cycle - conceptualization, design, development, Q/A, maintenance, and new version upgradation

• Good knowledge of Ruby,Node.js, React Native, Android/iOS App development, Firebase, and web services (Java, JavaScript, HTML, XML, OOA, OOD, DS, DB Concepts) 

• Work closely with stakeholders on website, app, and internal product planning and execution.

• Provide technical leadership in the end to end design, development, and testing of solutions

• Keep up to date on cutting edge technologies and effectively incorporate that knowledge to our platform roadmap, design, and implementation

• Sound Knowledge of testing methodologies including automation testing

• Handle and address any issues regarding the development: technical difficulty or team management & get all issues resolved by coordinating with other technical experts or if required by any other department for the same

• Coordinate with internal resources and third parties/consultants/vendors for the flawless execution of projects

• Maintaining an Agile environment and meeting the product delivery deadlines

• Lead and manage the day to day activities of their team

• Establish and maintain a proper communication channel among all the stakeholders and report and escalate the same to management as needed

• Tracking the status of the team's work and ensuring deliverables are produced on agreed schedules in coordination with the other stakeholders

• Conduct project risk identification and mitigation action planning

• Conduct module-level work effort estimations and integrate for the whole system  

• Provide accurate and detailed weekly task reports

• Should have at least 3.5+ years of experience in mobile application development experience with at least two apps that are on the app store that you are proud to discuss with us

Your must-haves:  

• You should be familiar with the Cloud Technologies 

• You should be familiar with the Web Architecture 

• You should be familiar with the Mobile Architecture especially MVVM

• Consistently demonstrated ability of Tech Lead in current role

• 5+ Years of relevant industry experience

• Certified: AWS Solution Architect (Preferred but not mandatory)

DISPRZ is looking for a Software Engineer who will deliver individually on features / enhancements under our products, as laid out as per the company’s product delivery roadmap and own responsibility for their technical integrity, scalability and trouble-free deployment to the customer.

• Build and ship reliable software practicing robust software design and in-depth code reviews.
• Build efficient, clean and reusable features / libraries / components
• Collaborate with our design and product teams on defining and delivering new features to ensure a great experience for our users.
• Analyse and optimize existing UI and Server-side code for security, efficiency and performance.
• Be a voice in ensuring the team stays true to the technical vision.
• Write clean, scalable code in Web-based programming languages and/or .NET
• Write SQL Stored Procedures
• Test and deploy applications and systems
• Collaborate with technical lead to produce software design and architecture
• Translate designs and style guides provided by the UI/UX team into functional user interfaces, while ensuring cross-browser compatibility and performance. 
• Unit-test the code across platforms and browsers, to ensure functional consistency of delivered output. 

• Engineering / MCA degree from a top school with an excellent academic record
• Object oriented programming knowledge is a must.
• High level of Proficiency in Web-based technologies – JavaScript, HTML/CSS
• Knowledge of any one JS framework like Reactjs, Angular, or the like, is a plus
• Formal knowledge in below areas will be an added advantage
  • NET MVC
  • Entity Framework Core/LINQ.
  • Bootstrap framework
  • SQL Databases

• Minimum 5 years’ experience in front-end development of software products using Web-based technologies
• Experience doing Full-stack development is a great plus

• Excellent planning, organizational, and prioritization skills
• Excellent analytical, troubleshooting and communication skills
• Ability to work under pressure and meet deadlines
• Ability to think ahead and anticipate problems, issues and solutions
• Work well as a team player and help the team members to resolve issues
• Be committed to quality and be structured in approach
• Excellent and demonstrable concept formulation, logical and analytical skills
• Create intuitive interfaces with great functionality in a timely manner.
• Be passionate about writing neat and clean code. 
• Document the work and communicate any issues as and when they arise. 
• Assist in troubleshooting any production issues.

Chennai / Mumbai

Business Intelligence Analyst

Role Description:

Ability to drive analysis while leveraging knowledge of digital data and tools, to provide insights

Consulting and helping data customers within the organization to identify next steps within their areas and action on it.

Identifying insights from the data and providing compelling commentary

Effective and persuasive presentation (verbal and written) to project teams and business leaders

Role Requirements :

Should be well-versed with SQL and R/Python.

Ability to provide insights and recommendations using strong analytical skills; striving to convince key company decision makers of business benefits of the proposed solutions

High degree of pro-activeness in analyzing customer behavior using available data to influence changes on the website

Understands the digital ecosystem and best practices and applies this knowledge to work

Understands relevant technology applications in his area