Team Manager

AFS Operations

·         70% office and 30% site work.

·         End-to-end call coordination and follow-ups.

·         We will get candidates from construction or manufacturing industry.

Designation : Executive – Aftersales (AFS) – Operations

Department : Aftersales Service (AFS) – Operations

Reporting to : Assistant / Senior Manager – Operations

Department Head : Senior Manager – Operations

�� Role Summary

The Executive – AFS Operations is responsible for execution, coordination, and closure of Aftersales Service

jobs including service visits, repairs, AMC/PMC activities, and material movement. The role ensures timely

deployment of technicians, accurate job documentation, coordination with commercial and billing teams, and

adherence to safety and quality standards. This position plays a critical role in on-time job completion and

billing readiness.

�� Education & Skills

• Diploma / Graduate in Mechanical / Electrical Engineering

• 1–3 years of experience in service operations or site coordination

• Basic understanding of service workflows, job cards, and safety norms

• Proficient in emails, Excel, WhatsApp coordination, and basic CRM usage

• Strong coordination skills, problem-solving ability, and discipline

�� Key Responsibilities

�� Job Planning & Execution

1. Receive approved Sales Orders (SO) / work instructions from AFS Commercial

2. Plan service execution schedules in coordination with clients

3. Deploy technicians as per job requirements and skill set

4. Ensure technicians report on time to site and start work as scheduled

5. Monitor daily job progress and site status

��‍�� Technician & Site Coordination

1. Allocate manpower, tools, and consumables as required

2. Coordinate with stores for spares or material dispatch

3. Ensure technicians follow safety procedures and site protocols

4. Handle site-level issues and escalate when required

Job Description - JD & KPIs

5. Approve technician attendance and service completion details

�� Documentation & Billing Support

1. Ensure accurate job card entries (service details, dates, signatures)

2. Collect signed job cards, acknowledgments, and completion certificates

3. Verify GRNs, delivery challans, and service reports

4. Share complete and verified documents with AFS Commercial for billing

5. Ensure zero discrepancies in job documentation

��️ CRM Updates & Reporting

1. Update job execution status daily in CRM

2. Close jobs in CRM post completion with all supporting documents

3. Maintain execution tracker (job-wise, technician-wise)

4. Report delays, site issues, or client concerns to seniors immediately

5. Support audits by providing execution records when required

�� Stakeholder Coordination

1. Coordinate with AFS Commercial for job scope clarification

2. Liaise with finance for billing-related clarifications

3. Coordinate with safety team for audits or site compliance

4. Support client communication regarding service schedules and closures

5. Assist seniors in resolving escalated operational issues

�� Key Performance Indicators (KPIs)

• On-time job execution as per committed schedule

• Zero rework due to operational or documentation errors

• Timely submission of billing-ready documents

• CRM job closure accuracy and timeliness

• Client satisfaction and minimal escalations

�� Career Progression Pathway

Job Description - JD & KPIs

Page 3 of 3

Level Title Key Criteria for Progression

Entry Executive – AFS Operations Timely execution, accurate documentation, discipline

Level 1 Senior Executive – Operations Handling multiple sites, technician planning

Level 2 Assistant Manager – Operations Independent site ownership, client handling

Level 3 Manager – Operations Team management, regional operations control

�� Growth Factors

Area Indicator

Execution Discipline Jobs completed within planned timelines

Documentation Accuracy Zero missing or incorrect job records

Coordination Smooth inter-departmental communication

Escalation Readiness Issues escalated within 24 hours

Learning Curve Independent handling of jobs within 2–3 months

�� Evaluations

Quarterly evaluations will be conducted by the Department Head, with HR involvement as required, based on

performance against KPIs, documentation quality, and operational discipline.

Role Summary

We are seeking dynamic and motivated individuals to join our Sales & Marketing team as Property Specialists. In this role, you will be the first point of contact for potential clients, creating a strong first impression and helping them navigate the buying and selling process. This position offers a mix of office and on-site work, giving you the opportunity to collaborate closely with the Sales team and support client visits.

Key Responsibilities

• Call and engage with a specific number of qualified leads per month for property buying and selling.
• Communicate with property owners to understand their requirements.
• Virtually showcase apartments to prospective buyers and assist the Sales team in closing deals.
• Maintain accurate and timely data entry in the CRM system.
• Generate dashboards and reports from CRM for stakeholders.
• Build and maintain a database of potential and current sellers/buyers.
• Coordinate with Operations team for home inspections.
• Explain and demonstrate property features to clients.
• Stay updated on competing products and services in the market.
• Work towards achieving monthly sales targets with the Sales and BD team.

What We’re Looking For

• 1–4 years of experience in a calling or customer-facing role (real estate experience preferred but not mandatory).
• Strong communication skills in English (knowledge of an additional Indian language is a plus).
• Organisational and multitasking skills with attention to detail.
• Enthusiasm to learn and adapt to CRM systems for reporting and record maintenance.
• Ability to thrive in a fast-paced, target-driven environment.
• Willingness to work on weekends (as they are peak days in real estate).
• Positive, collaborative, and motivated mindset.

Why Join Us?

• Exciting opportunity in a fast-growing real estate sector.
• Exposure to both office and on-site sales activities.
• Supportive work environment with learning opportunities.
• Cab service available for women employees post 7:30 PM.

Location: Shanti Nagar, Bangalore

Work Days: Either Tuesday to Sunday or Wednesday to Monday

Work Hours: 10:00 AM – 7:00 PM

Language Requirement: English communication is mandatory

Experience: Minimum 1+ years in a calling role

Cab Facility: Provided after 7:30 PM (for women only)

Please Apply - https://zrec.in/RZ7zE?source=CareerSite

About Us

Infra360 Solutions is a services company specializing in Cloud, DevSecOps, Security, and Observability solutions. We help technology companies adapt DevOps culture in their organization by focusing on long-term DevOps roadmap. We focus on identifying technical and cultural issues in the journey of successfully implementing the DevOps practices in the organization and work with respective teams to fix issues to increase overall productivity. We also do training sessions for the developers and make them realize the importance of DevOps. We provide these services - DevOps, DevSecOps, FinOps, Cost Optimizations, CI/CD, Observability, Cloud Security, Containerization, Cloud Migration, Site Reliability, Performance Optimizations, SIEM and SecOps, Serverless automation, Well-Architected Review, MLOps, Governance, Risk & Compliance. We do assessments of technology architecture, security, governance, compliance, and DevOps maturity model for any technology company and help them optimize their cloud cost, streamline their technology architecture, and set up processes to improve the availability and reliability of their website and applications. We set up tools for monitoring, logging, and observability. We focus on bringing the DevOps culture to the organization to improve its efficiency and delivery.

Job Description

Job Title:             DevOps Engineer GCP

Department:       Technology

Location:             Gurgaon

Work Mode:         On-site

Working Hours:   10 AM - 7 PM 

Terms:                 Permanent

Experience:     2-4 years

Education:           B.Tech/MCA/BCA

Notice Period:     Immediately

Infra360.io is searching for a DevOps Engineer to lead our group of IT specialists in maintaining and improving our software infrastructure. You'll collaborate with software engineers, QA engineers, and other IT pros in deploying, automating, and managing the software infrastructure. As a DevOps engineer you will also be responsible for setting up CI/CD pipelines, monitoring programs, and cloud infrastructure. 

Below is a detailed description of the roles and responsibilities, expectations for the role.

Tech Stack :

• Kubernetes: Deep understanding of Kubernetes clusters, container orchestration, and its architecture.
• Terraform: Extensive hands-on experience with Infrastructure as Code (IaC) using Terraform for managing cloud resources.
• ArgoCD: Experience in continuous deployment and using ArgoCD to maintain GitOps workflows.
• Helm: Expertise in Helm for managing Kubernetes applications.
• Cloud Platforms: Expertise in GCP, AWS or Azure will be an added advantage.
• Debugging and Troubleshooting: The DevOps Engineer must be proficient in identifying and resolving complex issues in a distributed environment, ranging from networking issues to misconfigurations in infrastructure or application components.

Key Responsibilities:

• CI/CD and configuration management
• Doing RCA of production issues and providing resolution
• Setting up failover, DR, backups, logging, monitoring, and alerting
• Containerizing different applications on the Kubernetes platform
• Capacity planning of different environment's infrastructure
• Ensuring zero outages of critical services
• Database administration of SQL and NoSQL databases
• Infrastructure as a code (IaC)
• Keeping the cost of the infrastructure to the minimum
• Setting up the right set of security measures
• CI/CD and configuration management
• Doing RCA of production issues and providing resolution
• Setting up failover, DR, backups, logging, monitoring, and alerting
• Containerizing different applications on the Kubernetes platform
• Capacity planning of different environment's infrastructure
• Ensuring zero outages of critical services
• Database administration of SQL and NoSQL databases
• Infrastructure as a code (IaC)
• Keeping the cost of the infrastructure to the minimum
• Setting up the right set of security measures

Ideal Candidate Profile:

• A graduation/post-graduation degree in Computer Science and related fields
• 2-4 years of strong DevOps experience with the Linux environment.
• Strong interest in working in our tech stack
• Excellent communication skills
• Worked with minimal supervision and love to work as a self-starter
• Hands-on experience with at least one of the scripting languages - Bash, Python, Go etc
• Experience with version control systems like Git
• Strong experience of GCP.
• Strong experience with managing the Production Systems day in and day out
• Experience in finding issues in different layers of architecture in production environment and fixing them
• Knowledge of SQL and NoSQL databases, ElasticSearch, Solr etc.
• Knowledge of Networking, Firewalls, load balancers, Nginx, Apache etc.
• Experience in automation tools like Ansible/SaltStack and Jenkins
• Experience in Docker/Kubernetes platform and managing OpenStack (desirable)
• Experience with Hashicorp tools i.e. Vault, Vagrant, Terraform, Consul, VirtualBox etc. (desirable)
• Experience with managing/mentoring small team of 2-3 people (desirable)
• Experience in Monitoring tools like Prometheus/Grafana/Elastic APM.
• Experience in logging tools Like ELK/Loki.

Your Opportunity Join our dynamic team as a Full Stack Software Dev, where you'll work at the intersection of innovation and leadership. You'll be part of a passionate group of engineers dedicated to building cutting-edge SaaS solutions that solve real customer challenges. This role is perfect for an experienced engineer who thrives on managing teams, collaborating with leadership, and driving product development. You’ll work directly with the CEO and senior architects, ensuring that our products meet the highest design and performance standards.

Key Responsibilities

• Lead, manage, and mentor a team of engineers to deliver scalable, high-performance solutions.
• Coordinate closely with the CEO and product leadership to align on goals and drive the vision forward.
• Collaborate with distributed teams to design, build, and refine core product features that serve a global audience.
• Stay hands-on with coding and architecture, driving key services and technical initiatives from end to end.
• Troubleshoot, debug, and optimize existing systems to ensure smooth product operations.
• Requirements & Technical Skills
• Bachelor's/Master’s/PhD in Computer Science, Engineering, or related fields (B.Tech, M.Tech, B.CA, B.E./M.E).
• 4 to 8 years of hands-on experience as a software developer, ideally in a SaaS environment.
• Proven track record in developing scalable, distributed systems and services.
• Solid understanding of the Software Development Lifecycle (SDLC).
• Strong programming experience in Spring & Hibernate with Kotlin, React, Nest.js, Python, and Shell scripting.
• Expertise in Unix-based systems, container technologies, and virtual machines.
• Knowledge of both relational and non-relational databases (MySQL, PostgreSQL, MongoDB, DocumentDB). Preferred Qualifications
• Familiarity with Agile methodologies.
• Experience working on both structured and unstructured data sources. Soft Skills
• Strong leadership, coaching, and mentoring capabilities to inspire and guide a team of engineers.
• Excellent communication skills, with the ability to present complex technical concepts clearly to non-technical stakeholders.
• Adaptable to new technologies in a fast-paced environment.

**Job Title:** Flutter Developer (Mid-Senior Level)

**Location:** [Bangalore]

**About Us:**

Green Tiger Mobility is a leading tech company that specializes in the field of retrofitting vehicles (Dual Powertrain). We are looking for a talented and experienced Flutter Developer to join our dynamic team and help us deliver high-quality mobile applications to our clients and customers.

**Responsibilities:**

1. Develop and maintain mobile applications using Flutter, ensuring the highest quality and performance.

2. Collaborate with the design and product teams to create user-friendly, visually appealing, and intuitive mobile applications.

3. Architect and implement new features, functionalities, and enhancements in Flutter-based applications.

4. Optimize and debug applications to ensure they run smoothly on various devices and screen sizes.

5. Participate in code reviews and provide constructive feedback to improve code quality.

6. Stay up-to-date with the latest trends and best practices in mobile app development, particularly in the Flutter ecosystem.

7. Contribute to the development and maintenance of coding standards and best practices within the team.

8. Troubleshoot and resolve technical issues in a timely and efficient manner.

9. Collaborate with cross-functional teams to ensure the successful delivery of projects.

**Requirements:**

1. Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience).

2. Proven experience as a mobile app developer, with at least 3 years of experience in Flutter development.

3. Strong understanding of the Flutter framework and Dart programming language.

4. Experience with state management solutions in Flutter, such as Provider, Bloc, or Riverpod.

5. Proficiency in mobile app architecture, design patterns, and best practices.

6. Experience with RESTful APIs and third-party integrations.

7. Strong problem-solving and debugging skills.

8. Excellent communication and collaboration skills.

9. A strong portfolio of previous Flutter projects is a plus.

**Additional Skills (Preferred, but not required):**

- Experience with other mobile development frameworks (e.g., Android or iOS).

- Knowledge of continuous integration and deployment (CI/CD) pipelines.

- Familiarity with version control systems (e.g., Git).

- Experience with Firebase or other cloud-based technologies.

**Benefits:**

- Competitive salary and performance-based bonuses.

- Health, dental, and vision insurance.

- Retirement plan options.

- Flexible working hours.

- Opportunities for professional development and training.

- A collaborative and innovative work environment.

If you are a passionate Flutter Developer with a track record of delivering high-quality mobile applications and are ready to take on a new challenge, we encourage you to apply for this position. Join our team and help us build cutting-edge mobile solutions that make a real impact.

To apply, please submit your resume, portfolio, and a cover letter detailing your relevant experience and qualifications. We look forward to reviewing your application and considering you for this exciting opportunity.

Roles and Responsibilities:

• To Maintain the required uptime for Azure Cloud and IT Infrastructure.
• To provide earliest resolution of the reported issues, which may include but not limited to cloud &
• end user related issues.
• Configuring and managing the alerts through Nagios, which may include but not limited to
• scripting knowledge.
• Linux and Windows Server administration.
• Managing Firewalls and Domain Controllers.
• Timely delivery of the assigned tasks.

Requirements:

• Having relevant experience of 3-8 yrs.
• Sound knowledge of Linux & Windows System administration
• Good Hands-on experience on Cloud-AWS/Azure ( Willing to work on Azure Cloud )
• Good knowledge of networking, firewall & domain controller
• Basic knowledge of DevOps/Scripting
• Owning accountability and responsibility for end-to-end tasks

Join our team

We're looking for an experienced and passionate Data Engineer to join our team. Our vision is to empower Genesys to leverage data to drive better customer and business outcomes. Our batch and streaming solutions turn vast amounts of data into useful insights. If you’re interested in working with the latest big data technologies, using industry leading BI analytics and visualization tools, and bringing the power of data to our customers’ fingertips then this position is for you!

Our ideal candidate thrives in a fast-paced environment, enjoys the challenge of highly complex business contexts (that are typically being defined in real-time), and, above all, is a passionate about data and analytics.

What you'll get to do

• Work in an agile development environment, constantly shipping and iterating.
• Develop high quality batch and streaming big data pipelines.
• Interface with our Data Consumers, gathering requirements, and delivering complete data solutions.
• Own the design, development, and maintenance of datasets that drive key business decisions.
• Support, monitor and maintain the data models
• Adopt and define the standards and best practices in data engineering including data integrity, performance optimization, validation, reliability, and documentation.
• Keep up-to-date with advances in big data technologies and run pilots to design the data architecture to scale with the increased data volume using cloud services.
• Triage many possible courses of action in a high-ambiguity environment, making use of both quantitative analysis and business judgment.

Your experience should include

• Bachelor’s degree in CS or related technical field.
• 5+ years of experience in data modelling, data development, and data warehousing.
• Experience working with Big Data technologies (Hadoop, Hive, Spark, Kafka, Kinesis).
• Experience with large scale data processing systems for both batch and streaming technologies (Hadoop, Spark, Kinesis, Flink).
• Experience in programming using Python, Java or Scala.
• Experience with data orchestration tools (Airflow, Oozie, Step Functions).
• Solid understanding of database technologies including NoSQL and SQL.
• Strong in SQL queries (experience with Snowflake Cloud Datawarehouse is a plus)
• Work experience in Talend is a plus
• Track record of delivering reliable data pipelines with solid test infrastructure, CICD, data quality checks, monitoring, and alerting.
• Strong organizational and multitasking skills with ability to balance competing priorities.
• Excellent communication (verbal and written) and interpersonal skills and an ability to effectively communicate with both business and technical teams.
• An ability to work in a fast-paced environment where continuous innovation is occurring, and ambiguity is the norm.

Good to have

• Experience with AWS big data technologies - S3, EMR, Kinesis, Redshift, Glue

As a senior full-stack developer, you will contribute to our end-to-end supply chain platform. You'll work with all key stakeholders to deliver scalable, maintainable code and deliver amazing user experiences. We are building a design and process-centric culture where you'll play a key role in the implementation of the foundation of all our systems. Up for a challenge?

You are:

• A self-starter with a sense of what it takes to be successful as a team
• An agile - welcome change, do as little as possible and embrace continuous delivery
• Conscious about how quality is carried through from the UI to all layers underneath
• Passionate about design as a foundation of great user experience
• Opinionated, but flexible to accommodate the big picture

• Analyze requirements, provide estimates and deliver code in an agile setup
• Stay on top of all owned work and raise red flags as early as possible
• Define the architecture, best practices, and coding standards for a full-stack development
• Support continuous technical improvement by investigating alternatives and technologies and present them for architectural review 
• Motivate team members, coach junior members, and extend goodwill to other employees

Must have

• Prior startup experience, preferably with war stories to share
• 3-5 years of software industry experience
• Solid understanding of software design, development, testing, and problem-solving 
• Expertise in coding efficient, high quality, and modularized software 
• Expertise in React.js and related ecosystem
• Experience with GraphQL and other modern JS ecosystems
• Expertise in common design patterns and anti-patterns Javascript
• Experience with service-oriented architecture and microservices
• Expertise in relational and non-relational databases and expertise in at least one database system
• Experience with planning, execution, and maintenance of test infrastructure for backend workflows
• Knowledge of AWS
• Knowledge of Unix shell and source control systems and tools such as git 
• Strong technical leadership skills
• Strong communication skills
• Technical mentoring skills

Great to have

• Experience with CI/CD and setting up a monitoring infrastructure
• Experience with Flutter
• Interest in blockchain and computer vision-related ML systems
• Experience working on high traffic systems
• Bachelor’s degree in Computer Science or a related discipline