TL Seller Support

About Company

Our client is one of India's finest luxury real estate brands. Renowned for leadership and excellence in real estate development, the prime focus being planned development, creating value assets, and crafting lifestyle experiences through design and architecture.

Company's work culture

We are a lean team of high-performing go-getters; we take ownership in our roles and lead with knowledge. Debates and discussions are an important part of our culture, and we encourage people to bring unique perspectives to their conversations. Most importantly, we love solving problems. Each day is inspiring, and we encourage you to apply for this role and experience it for yourself.

What would you be required to do?

• Activation of new channel partners as per the weekly and monthly targets and onboarding the CPs with the company through a smooth engagement process.
• Ensure right prospecting is done by the channel partners to acquire the right client.
• To ensure smooth registration, training, and brokerage disbursal to the channel partners.
• Identifying business opportunities by researching prospects through events, shows, cold calling, brand collaborations with luxury car brands, iconic residential projects, high end consumer brands, and other avenues.
• Conceptualizing and executing, events and customer engaging activities and constantly thinking of new ideas to generate leads.
• Arranging and attending meetings with clients within office or outside of office.
• Have complete grip over the product for meetings with Channel partners and Clients.
• Researching the competition brands and providing constant improvisations to make the brand have a strong presence in the market.
• Maintain a record of all activities and meetings done on daily basis in a daily reporting format in a systematic way so that it can be pivoted for follow-ups and analytics at any given time. Database could be of clients, partners, homeowners, commercial establishments, or any other consultant.

Requirements

What skills are we looking for? FEET ON STREET

• Love for luxury and efficiency to handle HNI clients
• Excellent verbal and written communicator, makes wonderful sales pitch and presentations across physical/ virtual mediums
• Ability to understand clients requirements and give him with best possible solution
• Street smart, energetic and good interpersonal skills
• Entrepreneurial with an ability to solve problems creatively
• Good at maintaining the data and sharing reports on daily basis and preferably from real estate / high end luxury brand
• Very focused and ability to work under pressure

Evaluation Criteria

• Channel Partners activated / Events done
• Meetings done
• Leads generated
• Leads converted

Who qualifies?

• 3-5 years’ experience as an individual contributor in the luxury residential space or with any other luxury brand across consultancy, channel partnering, client loyalty programs, lead generation, digital presence and events
• MBA from a premium Institute or foreign university. Work experience with a luxury brand in direct sales or the strategy teams

While we prefer a great track record in Luxury Sales and a great track record, we also welcome candidates with limited experience. You must have eagerness to learn on the job quickly and are excited by this role and our organization and that you think you will be a good fit.

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Good knowledge of SaaS and IT sales.
• Collaborate with the sales team to identify and grow opportunities within the territory
• Assist with challenging client requests or issue escalations as needed

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or a relevant field

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

Perks & Benefits

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship

Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here

http://www.rezo.ai/" target="_blank">www.rezo.ai

Conduct outbound calls to potential clients based in the United States,

promoting our IT services and generating leads.

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Build and maintain strong relationships with prospects to understand their

business needs and present appropriate solutions.



Achieve monthly targets.



Develop a deep understanding of our IT services and effectively

communicate their value to potential clients.



Stay up-to-date with industry trends and competitive landscape to effectively

position our services in the market.



Collaborate with the sales team to identify cross-selling and upselling

opportunities.



Maintain accurate and up-to-date records of all sales activities in the CRM

system.



Participate in regular sales meetings and provide insights and feedback on

market trends.

We are hiring for the position "Intern-Inside Sales" in our organization. We need someone who is young and enthusiastic, creative and think out of box, ready to work in start-up culture and should have passion to build efficiency into the system.

The "Inside Sales Intern" would be part of the B2C function and work as a Sales Support Executive. He/she would drive the new customer acquisition, customer relationship, management, operations & reporting. He/she is responsible for generating new prospects by interacting with existing and prospective customers to garner their interest and convert them into qualified leads.

Key Responsibility Areas:

• Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Contact the consumers from the given database and promote the product.
• Understand the customer requirement thoroughly and pitch LearnCab product/service accordingly.
• Meet the daily/weekly/monthly and quarterly targets.

Requirement:

• Degree/Master Degree holders in any discipline with good fluency in English.
• Responsible for making Service Calls, Sales Calls (Cold Calling), Lead Generation Activity, etc.
• This internship program is for a period of 3 months.
• If we find the intern is passionate and good during his/her engagement with us in 3 months, they will be absorbed for Inside Sales team as permanent on-roll employee.
• The intern’s overall performance would be gauged over 3 months engagement with us and if we find he/she is moderate/acceptable but not satisfactory, may continue their internship for further 3 months with mutual agreement.
• The intern not meeting the organisational demands would not be absorbed on full-time roll, however will be provided an experience certificate on completion of internship for the respective engaged months with us.
• The engaged intern would be provided stipend and internship certificate at the end of the successful internship program completion with us.
• The intern must use their personal Laptop and Phone for the work (SIM Card would be provided).
• Willing to explore the E-learning space/ EdTech industry.
• Excellent verbal and written communications skills.
• Strong listening and presentation skills.
• Demonstrate ability to learn & adapt.
• Willing to join us on immediate basis.

Stipend: Paid Internship

Work timings: Standard Corporate Working hours

Job Location:

Nagarbhavi, Bengaluru (Currently WFH)

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.