System Administrator

Location: Chakala, Andheri East, Mumbai

Experience: 2-4 Years

Looking for a role where your Zoho CRM expertise can make a real impact?

We're seeking a Zoho CRM Executive who enjoys improving processes, managing CRM data, building automation, and supporting business teams. If you've worked hands-on with Zoho CRM and want to take ownership of CRM operations, we'd love to hear from you.

What You'll Do

• Manage and maintain Zoho CRM on a daily basis
• Create workflows, automation rules, reports, and dashboards
• Support lead management and sales pipeline activities
• Ensure CRM data is accurate, organized, and up to date
• Handle data imports, updates, and cleanup projects
• Work with teams across Sales, Marketing, and Operations
• Support CRM integrations with business tools and platforms
• Identify process improvements and help drive CRM efficiency

What We're Looking For

• 2-4 years of hands-on Zoho CRM experience
• Experience creating workflows and automation
• Strong understanding of CRM data management
• Experience building reports and dashboards
• Good problem-solving and communication skills
• Ability to work independently and take ownership

Nice to Have

• Experience supporting Sales or Marketing teams
• Exposure to CRM integrations
• Experience with CRM process improvement initiatives

Why Join?

• Opportunity to own and improve CRM processes
• Cross-functional exposure across multiple business teams
• High-impact role with visibility and responsibility
• Learning and growth opportunities in operations and CRM management

Apply If You Have

✅ Strong Zoho CRM experience

✅ Experience with workflows, reports, and dashboards

✅ A passion for process improvement and data accuracy

✅ A proactive and solution-oriented approach to work

We're primarily looking for candidates with hands-on Zoho CRM experience.

Job Description

Position Title: System Administrator

Employment Type: Full-Time, Permanent

Department: Research and Development

Reports To: R&D Manager, India Development Centre

Work from Office; No Remote; No Hybrid

About the Company

We are a software product and solutions company that builds mission-critical platforms used in regulated industries such as life sciences, biotech research, public health, and government compliance. Our systems are used to manage workflows, audits, research approvals, data security, compliance, and more—helping institutions reduce risk, increase transparency, and advance human well-being.

Our product line includes dynamic form engines, workflow automation, rules engines, analytics, AI/ML integrations, and user-centric digital tools for a global customer base.

Job Summary

We are looking for a skilled Windows & Linux System Administrator / Desktop Engineer responsible for managing, maintaining, monitoring, and troubleshooting the organization's IT infrastructure, including Windows and Linux servers, desktops, laptops, networks, applications, and end-user systems.

The role requires a combination of system administration, desktop support, troubleshooting, security, user management, and infrastructure monitoring. The candidate should be comfortable working independently, resolving technical issues, and providing timely support to employees.

Key Responsibilities

• Install, configure, maintain, and troubleshoot Windows and Linux servers.
• Manage Active Directory, DNS, DHCP, Group Policies, users, and access permissions.
• Perform server monitoring, patching, updates, backup checks, and basic security administration.
• Provide desktop and laptop support, including OS, software, hardware, printer, email, VPN, and connectivity troubleshooting.
• Troubleshoot basic LAN, Wi-Fi, TCP/IP, DNS, and VPN issues.
• Manage employee IT setup, onboarding/offboarding, and IT asset allocation.
• Monitor antivirus/endpoint security and ensure systems are updated and secure.
• Maintain IT inventory, system documentation, and helpdesk/ticket records.
• Coordinate with vendors and escalate infrastructure issues when required.
• Support virtualization, cloud, backup, and disaster-recovery activities as needed.

Required Skills

• Windows 10/11, Windows Server, Active Directory, DNS, DHCP, Group Policy
• Linux (Ubuntu/RHEL/CentOS) and basic Shell scripting
• Desktop/laptop hardware and software troubleshooting
• Basic networking: TCP/IP, LAN, Wi-Fi, VPN
• Backup, patch management, antivirus, and system monitoring
• Good troubleshooting, communication, and documentation skills
• Qualification
• Bachelor's degree/Diploma in Computer Science, IT, Electronics, or a related field.
• Preferred
• Exposure to VMware/Hyper-V, AWS/Azure, PowerShell/Bash, and IT helpdesk/ticketing tools.

Skills and Qualifications Required • Bachelor's or Master's degree in Information Technology, Computer Science, or a related analytical discipline. • 3–5+ years of experience in application support, software support, or business systems support roles. • Hands-on experience supporting NetSuite is mandatory. • Experience with NSAR, including access management and governance processes, is highly preferred. • Strong customer service, stakeholder management, and relationship-building skills. • Willingness to work in US business hours and support a 24x7 operational environment when required. • Proficiency in Microsoft Office applications, including Excel, PowerPoint, Teams, Outlook, and Word. • Advanced to expert-level proficiency in Microsoft Excel, including data analysis and reporting. • Strong analytical, troubleshooting, and problem-solving capabilities. • Ability to manage multiple priorities and work effectively in a fast-paced environment. • Excellent verbal and written communication skills, with the ability to independently engage and support US-based stakeholders. • Ability to work both independently and collaboratively within cross-functional teams. • Demonstrated ability and eagerness to learn and support new business applications such as CaseLocker, Ragic, Salesforce, and DocuSign. • Exposure to Salesforce, Ragic, CaseLocker, and DocuSign is considered an advantage. • Familiarity with AI tools such as Microsoft Copilot or similar platforms for productivity, automation, and operational efficiency is preferred.

IT Systems Engineer

Location: Bengaluru, India · On-site | Experience: 5+ years in IT systems / infrastructure

Department: IT & Information Security | Employment Type: Full-time | Reports To: Engineering Leadership

Focus: Own the identity, endpoints, network, and compliance backbone that powers immersive technology at

scale.

The Mission

About Metadome.ai

Metadome.ai is an immersive 3D & XR technology company that enables cloud-based, photorealistic, and captivating customer experiences for brands. Our technology offers a complete stack for creating immersive 3D & XR applications with omni-channe deployment across both in-store and digital touchpoints, and over a multitude of devices. These experiences span a spectrum of use cases across the automotive, home décor, fashion, and cosmetics & accessories sectors. Our flagship automotive platform — Autodome — enables unprecedented photorealistic, cloud-based immersive 3D & XR applications that cover the entire pre-retail funnel, empowering brands to launch products virtually and drive awareness, engagement, and bookings among modern automotive consumers. Today, we are trusted partners to leading brands across the globe — including Unilever, MG Motor, Lexus, Asian Paints, Tata Motors, and Royal Enfield, among others. We have also partnered with the likes of TCS, SAP , and PwC, and are an active voice in the XR community, including the

Metaverse Standards Forum and the VR/AR Association.

About the Role

We are looking for a hands-on IT Systems Engineer to own and run the technology backbone that keeps our teams productive and our data secure. You will be the single point of accountability for IT operations and information security across a multi-location business where 24x7 systems availability is core to how we operate — managing identity, endpoints, network, and our cloud workspace, while operating and continuously hardening our GDPR, SOC 2, and ISO 27001 compliance posture.

This is a builder-operator role, not a supervisory one. We run a tight ship on security and compliance, and we expect you to have personally implemented and operated the systems and controls described below — you should know them inside out, down to the configuration, the evidence, and the edge cases.

Core Responsibilities

● Identity & Access Management — JumpCloud:

○ Own the JumpCloud directory end-to-end: user lifecycle (joiner / mover / leaver), groups, and organizational structure.

○ Administer SSO, enforce MFA, and configure conditional and device-based access policies across all SaaS applications.

○ Manage cross-platform device policies (macOS, Windows, Linux) via JumpCloud device management, including disk encryption and compliance baselines.

○ Integrate RADIUS / LDAP for Wi-Fi and application authentication.

○ Automate onboarding and offboarding to guarantee least-privilege access and clean, auditable deprovisioning.

● Google Workspace Administration — GWS:

○ Administer the Google Workspace tenant: users, groups, organizational units, and email routing.

○ Configure and enforce security controls — 2-Step Verification, context-aware access, DLP rules,

and sharing / visibility policies.○

○ Manage retention, eDiscovery, and legal holds through Google Vault. Optimize licensing and SaaS spend across Workspace and other portals.

Endpoint & Threat Protection — Sophos:

○ Deploy, configure, and manage Sophos Central (Intercept X / XDR) across all endpoints and

servers.

○ Monitor alerts, triage threats, and lead incident detection, response, and remediation.

○ Maintain endpoint encryption, web / application control, and device-hardening standards.

○ Where Sophos Firewall is in use, manage firewall policies, IPS, and secure remote access.

Network, Firewall & Wi-Fi:

○ Design, configure, and maintain firewalls, VLAN segmentation, VPN, and secure remote access.

○ Administer enterprise Wi-Fi and wired networks (switches, access points), including

RADIUS-backed authentication.

○ Manage LAN / WAN connectivity, ISP relationships, and network performance and uptime.

○ Implement network monitoring, intrusion detection, and centralized logging.

Hardware, Software & Asset Management:

○ Own the full hardware lifecycle — procurement, provisioning / imaging, maintenance, repair, and

decommissioning.

○ Support a mixed fleet of macOS, Windows, and Android devices, including high-performance workstations and XR / VR hardware used by our creative and engineering teams.

○ Maintain an accurate hardware and software inventory and asset register.

○ Manage software deployment, patch management, and license compliance.

Security, Risk & Compliance — GDPR · SOC 2 · ISO 27001:

○ Operate and continuously improve the company's Information Security Management System

(ISMS).

○ Own day-to-day compliance for GDPR, SOC 2 (Type II), and ISO/IEC 27001 — including control

implementation, evidence collection, and continuous monitoring.

○ Conduct risk assessments, internal audits, periodic access reviews, and vendor security / DPA

assessments.

○ Serve as a primary point of contact during external audits and customer security reviews.

○ Maintain security policies, records of processing (RoPA), DPIAs, and incident / breach-response

runbooks.

○ Drive security-awareness and phishing-simulation programs across the organization.

IT Operations & Support:

○ Ensure 24x7 high availability of core systems and meet defined uptime and SLA metrics.

○ Provide escalation-level troubleshooting and support across macOS, Windows, and Android.

○ Manage backups, disaster recovery, and business-continuity testing.

○ Coordinate internal teams and third-party vendors to deliver IT projects on time and within

budget.

○ Maintain documentation, runbooks, and standard operating procedures.

○ Own and report on the IT budget and asset allocation.

Required Skills & Experience

● 5+ years in IT systems / infrastructure engineering — with direct, hands-on ownership of the systems

below rather than purely supervisory exposure.

● JumpCloud — demonstrated hands-on expertise across identity, SSO, MFA, and device management.

● Google Workspace (GWS) — deep admin-console experience including security, DLP , and Vault.

● Sophos — hands-on endpoint / XDR administration and threat response.

● Networking — firewall configuration, Wi-Fi, VLANs, VPN, LAN / WAN, and RADIUS / LDAP fundamentals.

● GDPR, SOC 2 & ISO 27001 — hands-on — you have personally taken an organization through at least one

full audit / certification cycle and know the controls, evidence, and auditor expectations inside out.

Cross-platform support — proven troubleshooting across macOS, Windows, and Android in a 24x7, multi-location environment.

System security — solid grasp of IDS / IPS, endpoint hardening, encryption, and backup / recovery.

Education — B.Sc. / B.Tech in Information Technology, Computer Science, or a related discipline.

Mindset — strong documentation discipline, ownership, resourcefulness, and a structured, problem-solving approach.

Preferred Qualifications

●Relevant certifications — e.g., ISO 27001 Lead Implementer / Auditor, CompTIA Security+ / Network+, or vendor certifications from JumpCloud and Sophos.

●Experience with compliance-automation platforms such as Sprinto, Vanta, or Drata.

●Scripting and automation for IT operations (Bash, PowerShell, or Python).

●Experience in a fast-paced SaaS or technology company serving enterprise and global clients.

●Familiarity with supporting creative, 3D, or XR workflows and high-performance computing environments.

Why Join Us

You will own the systems and security posture of a company building category-defining immersive technology for some of the world's most recognizable brands. It is a high-trust, high-ownership role with the autonomy to design things properly — and the visibility that comes with keeping a security- and compliance-first business running

flawlessly.

Senior System Administrator

Location: Chennai

Experience: 10+ Years

Job Summary

We are looking for a skilled Senior System Administrator to manage and maintain enterprise infrastructure across Windows Server, VMware virtualization, and enterprise storage environments. The role will be responsible for ensuring high availability, performance, security, and reliability of IT infrastructure supporting business operations.

Key Responsibilities

Windows Server Administration

• Install, configure, maintain and troubleshoot Windows Server environments.
• Administer Active Directory, Group Policy, DNS, DHCP and File Services.
• Resolve server-related incidents and access issues.

VMware Administration

• Manage VMware vSphere, ESXi and vCenter environments.
• Perform VM migrations using vMotion.
• Manage snapshots and optimize VM resources.

Storage Administration

• Manage enterprise SAN/NAS storage environments.
• Work with storage platforms such as Dell EMC, NetApp, HPE or equivalent.
• Configure and manage LUNs, RAID, storage allocation and replication.
• Monitor storage performance and capacity.
• Support storage integration with backup environments.

Compliance & IT Operations

• Ensure infrastructure adherence to IT security policies and organizational standards.
• Support internal/external audits and compliance requirements, including ISO/SOX where applicable.
• Maintain infrastructure documentation, configurations and change records.
• Ensure patch compliance and vulnerability remediation.
• Support IT governance and implementation of standard operating procedures.

Required Skills

• Strong hands-on experience in Windows Server Administration.
• Good experience with Active Directory, Group Policy, DNS and DHCP.
• Hands-on experience with VMware vSphere, ESXi and vCenter.
• Practical knowledge of vMotion, VM snapshots and resource management.
• Experience with SAN/NAS storage administration.
• Knowledge of LUN, RAID, storage allocation and replication.
• Experience with infrastructure patching and vulnerability remediation.
• Good troubleshooting and incident-resolution skills.
• Good communication and documentation skills.
• Exposure to Linux administration.

Education & Experience

• Bachelor's degree in Computer Science, Information Technology, Electronics or related field; B.Tech/B.E/BCA/MCA or equivalent preferred.
• 10+ years of relevant infrastructure/system administration experience.

Good to Have

• Microsoft MCSA / MCSE / AZ-800 / AZ-801
• VMware VCP – Data Center Virtualization
• Dell EMC / NetApp / HPE Storage certifications
• ITIL Foundation

Key Technologies

Windows Server | Active Directory | GPO | DNS | DHCP | VMware | ESXi | vCenter | vSphere | vMotion | SAN | NAS | Dell EMC | NetApp | HPE Storage | LUN | RAID | Replication | Linux | Patch Management | Vulnerability Management

Software Development Engineer

What you'll do

Be the dedicated engineer for one of our clients. Learn their business, find what to automate, and build it.

Build automations, integrations, and web apps on whatever the client runs business platforms like the Zoho suite, cloud services like Azure, and custom apps where needed.

Work with APIs every day: connect systems, move data, make tools talk to each other.

Own work end to end: hear the problem from the stakeholder, build the solution, ship it, demo it, support it.

Resolve client tickets and bugs fast. Keep their systems and data healthy.

Write things down: clear docs, clear updates, clear commit history.

What we're looking for

2–5 years shipping software that works and being able to read it, debug it, and stand behind it.

Strong with REST APIs and integrations between systems.

Happy working inside business platforms (Zoho, Salesforce, or similar). Much of the leverage in this role lives there, not in custom code.

You can sit in a call with a non-technical client, understand the real problem, and come back with a working solution.

Self-driven. You'll often be the only engineer on a problem.

Why you'll love this role

Full ownership from first call to delivery you run projects, not just a ticket queue.

Direct access to clients and leadership. Your decisions ship the same week.

Constant variety: new systems, new problems, new builds.

Location – Bangalore

Work Mode - Hybrid

Shift – 3 PM to 12 Am IST

Job Description: 

• Administer and support Windows-based collaboration tools and infrastructure.
• Manage and maintain Slack workspace configuration, user provisioning, permissions, channels, and policies.
• Support and configure third-party applications and integrations that connect with Slack.
• Troubleshoot issues related to collaboration platforms, messaging, notifications, bots, and integrated applications.
• Coordinate with IT, security, and business teams to implement collaboration solutions aligned with company needs.
• Maintain documentation for collaboration systems, configurations, and support processes.
• Monitor system performance, usage, and service health for collaboration tools.
• Assist with rollout of new collaboration features, tools, and automation workflows.
• Bachelor’s degree in Information Technology, Computer Science, or related experience.
• Experience administering Windows environments in an enterprise setting.
• Hands-on experience with Slack administration.
• Knowledge of applications that integrate with Slack, such as ticketing, productivity, conferencing, monitoring, or workflow tools
• Familiarity with Active Directory, Microsoft 365, or related enterprise platforms
• Strong communication and organizational skills.

Experience: 1–2 Years

Location: Jaipur

Employment Type: Full-Time

Industry: Digital Marketing Agency

Job Overview:

We are looking for a CRM Executive to manage day-to-day process coordination, CRM updates, internal team follow-ups, and client-related requirements. The candidate will work closely with Sales, Marketing, SEO, Social Media, Content, Design, and other teams to ensure smooth workflow and timely completion of tasks.

Key Responsibilities:

• Coordinate with different internal teams to ensure timely task completion.
• Track project activities, deadlines, pending tasks, and deliverables.
• Maintain and regularly update CRM with accurate client and lead information.
• Manage follow-ups with internal teams and clients.
• Track client requirements, feedback, approvals, and pending information.
• Ensure proper client onboarding and handover between teams.
• Monitor CRM follow-ups and ensure no leads or client activities are missed.
• Identify process delays and escalate issues to the concerned manager.
• Prepare daily/weekly MIS and process reports for management.
• Maintain trackers, documentation, and process records.
• Support the team in improving internal processes and workflow efficiency.

Requirements:

• 1–2 years of experience in CRM, Operations, Process Coordination, or Client Coordination.
• Good knowledge of Excel/Google Sheets and CRM tools.
• Strong communication and follow-up skills.
• Excellent organizational and time-management abilities.
• Ability to coordinate with multiple teams simultaneously.
• Strong attention to detail and problem-solving skills.
• Basic understanding of digital marketing is preferred.
• Ability to work in a fast-paced agency environment.

Key Skills:

CRM Management | Process Coordination | Client Coordination | Follow-ups | MIS Reporting | Excel | Team Coordination | Task Management | Communication | Documentation

Azure AD + Windows & SQL Administrator

Location: Faridabad, Haryana

Experience: 8+ Years

Employment Type: Full-time

Role Overview

We are looking for an experienced Azure AD / Microsoft Entra ID + Windows & SQL Administrator with 8+ years of hands-on experience in managing enterprise infrastructure and hybrid Microsoft environments.

The candidate will be responsible for administration, troubleshooting, security, monitoring, backup, patching, and maintenance of Azure AD/Entra ID, Active Directory, Windows Server, and Microsoft SQL Server environments.

Required Skills

• Strong hands-on experience with Microsoft Azure AD / Entra ID.
• Strong knowledge of Active Directory and Azure AD Connect / Entra Connect.
• Extensive experience in Windows Server Administration – 2016/2019/2022.
• Strong experience with Microsoft SQL Server Administration.
• Hands-on experience with SQL Backup, Restore, Patching, and Performance Tuning.
• Good knowledge of DNS, DHCP, and Group Policy (GPO).
• Strong PowerShell scripting and automation skills.
• Experience working with Hybrid Identity and Azure Infrastructure.
• Strong troubleshooting and problem-solving skills.
• Ability to work in an enterprise/global infrastructure environment.

Job Description:

Mandatory Skills: Linux Administration, Production Support, Database Support, and Monitoring & Observability, with exposure to Cloud and Automation.

Primary Skills: Linux Administration, Production Support

Secondary Skills: Oracle SQL, Splunk, Grafana, AppDynamics, Cloud (OCP/AWS/Azure/GCP), Incident Management, AI/Automation (Good to have)