Cutshort logo
Tradelab Technologies logo
Support Engineer (2-4 years) (Trading/Fintech Domain)
Support Engineer (2-4 years) (Trading/Fintech Domain)
Tradelab Technologies's logo

Support Engineer (2-4 years) (Trading/Fintech Domain)

Aakanksha Yadav's profile picture
Posted by Aakanksha Yadav
2 - 4 yrs
₹8L - ₹10L / yr
Bengaluru (Bangalore)
Skills
Oracle RMS
OMS

About Us:

We are a technology-driven financial services firm specializing in providing high-performance trading platforms and broking

solutions. Our products serve top brokers and trading institutions across the capital markets. With innovation at our core,

we build scalable and secure systems that keep the financial markets running smoothly. For more details, pls visit:

https://tradelab.in/

Role Summary:

We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will

be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction

in a fast-paced trading environment.

Key Responsibilities:

• Act as the primary contact for clients reporting issues related to trading applications and platforms.

• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).

• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.

• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.

• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.

• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.

• Communicate proactively with clients about upcoming product features, enhancements, or changes.

• Build and maintain strong relationships with clients through regular, value-added interactions.

• Collaborate in conducting UAT, release validations, and production deployment verifications.

• Assist in root cause analysis and post-incident reviews to prevent recurrences.

Required Skills & Qualifications:

• Bachelor's degree in Computer Science, IT, or related field.

• 2+ years in Application/Technical Support, preferably in the broking/trading domain.

• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.

• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.

• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.

• Excellent communication and interpersonal skills for effective client interaction.

• Ability to work under pressure during trading hours and manage multiple priorities.

• Customer-centric mindset with a focus on relationship building and problem-solving.

Nice to Have:

• Exposure to broking platforms like NOW, NEST, ODIN, or custom-built trading tools.

• Experience interacting with exchanges (NSE, BSE, MCX) or clearing corporations.• Knowledge of scripting (Shell/Python) and basic networking is a plus.

• Familiarity with cloud environments (AWS/Azure) and monitoring tools.

Why Join Us?

• Be part of a team supporting mission-critical systems in real-time.

• Work in a high-energy, tech-driven environment.

• Opportunities to grow into domain/tech leadership roles.

• Competitive salary and benefits, health coverage, and employee wellness programs.

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Tradelab Technologies

Founded :
2012
Type :
Services
Size :
100-1000
Stage :
Profitable

About

TradeLab is a leading fintech technology provider, delivering cutting-edge solutions to brokers, banks, and fintech platforms. Our portfolio includes high-performance Order & Risk Management Systems (ORMS), seamless MetaTrader integrations, AI-driven customer engagement platforms such as PULSE LLaVA, and compliance-grade risk management solutions. With a proven track record of successful deployments at top-tier brokerages and financial institutions, TradeLab combines scalability, regulatory alignment, and innovation to redefine digital broking and empower clients in the capital markets ecosystem. 

Read more

Candid answers by the company

What is the location preference of jobs?

Bangalore/Mumbai

Company social profiles

linkedintwitterfacebook

Similar jobs

Wissen Technology
at Wissen Technology
4 recruiters
Sukanya Mohan
Posted by Sukanya Mohan
Bengaluru (Bangalore), Mumbai
6 - 14 yrs
Best in industry
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)
Payments
+6 more

Greetings!


Wissen Technology is hiring for Java developers/Lead.


Required Skillset

  • 6+ years of industrial experience
  • Java and related frameworks.
  • Experience in Core Java 1.8 and above, Data Structures, OOPS, Multithreading, Microservices, Spring and Swift Payments
  • Exposure on Fintech domain is mandatory
  • Should have the ability to analyse, design, develop and test complex, low-latency client-facing applications.
  • Good development experience with RDBMS
  • Good knowledge of multi-threading and high volume server side development
  • Excellent problem solving and coding skills in Java
  • Strong interpersonal, communication and analytical skills.


Company Profile:

Company Name : Wissen Technology

Group of companies in India : Wissen Technology & Wissen Infotech

Work Location - Bangalore

Website : www.wissen.com

Wissen Thought leadership : https://www.wissen.com/articles/

LinkedIn: https://www.linkedin.com/company/wissen-technology


Read more
Bansal Classes Chinchwad
Bansal Classes Chinchwad
Posted by Bansal Classes Chinchwad
Pune
1 - 3 yrs
₹6L - ₹10L / yr
Team Management

About Us:

Bansal Classes in Chinchwad is a renowned educational institute specializing in IIT, JEE, and NEET coaching. We are seeking an experienced Branch Manager to join our team and contribute to our mission of nurturing future leaders.


Job Description:

· The Manager is responsible for the sales for the month target, customer service, security and safety in accordance with the branch objectives.

· Develops new business, provides a superior level of customer service.

· The successful candidate will have a hands-on approach and will be committed to the expansion and success of the branch by implementing strategies that increase productivity and enable business achieve

· 85% Sales and 15% Operations

· Achieve the sales target in day & monthly basis

· Team handling

· Recording and Reporting to your higher official Head

Requirements:

  • Minimum of 3 years of experience in Branch Manager, preferably in the education sector.
  • Excellent verbal and written communication skills.
  • Empathy and the ability to connect with students and parents.
  • Understanding of the IIT, JEE, and NEET coaching industry is a plus.
  • Strong organizational skills and attention to detail.
  • A passion for education and a commitment to the success of our students.
  • The ability to handle branch responsibilities effectively.


Read more
L  H Technocom Pvt Ltd
Udaipur
0 - 1 yrs
₹1L - ₹2L / yr
Content Writing
Digital Marketing
Social Media Marketing (SMM)
Search Engine Optimization (SEO)
  • Create content marketing campaigns to drive leads and subscribers Use SEO best practices to generate traffic to our site
  • Regularly produce various content types, including email, social media posts, blogs and white papers
  • Actively manage and promote our blog, and pitch articles to relevant third-party platforms
  • Edit content produced by other members of the team
  • Analyze content marketing metrics and makes changes as needed
  • Collaborate with other departments to create innovative content ideas
Read more
ExpertRec
at ExpertRec
2 recruiters
Mounika Kumara
Posted by Mounika Kumara
Bengaluru (Bangalore)
3 - 5 yrs
₹3L - ₹9L / yr
Technical Writing
Content Writing
Documentation
Creative Writing
Wordpress
Excellent written and spoken English (US)
Prior 5-7 years of content writing experience as a content editor, web editor, or a similar role Ability to understand and write about web technologies.
Knowledge about websites and any prior experience managing blogs is a plus.
Ability to write creative, fast, and error-free content Excellent research skills Hands-on experience with Content Management Systems (e.g. WordPress)
Basic knowledge of keywords, meta tags, SEO and its implementation in writing Ability to prioritize work and complete tasks with quick turnaround times
Ability to work well in a team with a range of creative people
Have an eye for detail Ability to learn
Take complete ownership of the entire blogging process Work on adding CTAs and infographics to the blogs
Read more
Hood
at Hood
2 recruiters
Jasveer Singh
Posted by Jasveer Singh
Gurugram
3 - 5 yrs
₹2L - ₹15L / yr
skill iconJava
skill iconKotlin
skill iconAndroid Development
Model-View-View-Model (MVVM)
RxJava
+1 more

Hood is a new-age anonymous social network.

 

Hood has recently raised $3.2Mn seed funding and is backed by top VCs, 16+ unicorn founders including Vijay Shekhar Sharma - PayTM CEO, Ritesh Agarwal- OYO CEO, Kunal Shah - Cred CEO and outstanding management team.

Role & Responsibilities
● Working as an individual contributor on their respective development tasks.
● Have a strong sense of ownership and work with the team to understand
requirements, refine them based on technical feasibility and drive the team to deliver
them.
● Collaborate with other teams, to ensure timely and good quality delivery of features in
an agile development environment.
● Ensuring the team follows processes and guidelines laid down for development.
● Draw on experience to lead technical designs and implementation of highly scalable
and adaptable systems.

Requirements

●2-4 years of programming experience on the Android native platform.
● Hands-on experience with programming languages Kotlin and Java.
● Solid experience in MVVM architecture, along with knowledge of live data, view-
models.
● Having good experience in Coroutines, multithreading, Rx Java, and retrofit.
● Experience with RESTful APIs to connect Android applications to back-end services.
● Strong coding, data structures and algorithms.
● Experience with various latest libraries available for Android.
● Deep understanding of software engineering practices, Object-Oriented Analysis.
● Obsession with quality and customer experience.
● Good to know backend REST API and JSON

What happens after you apply?

 Step 1: Within 7 days of your application our wholesome, original & expressive - our People Team will reach out to you for a quick chat.
 Step 2: Within 4-6 days of chatting with the People Team, you will get a call from someone from your future team to discuss the job role.
Step 3: If all goes well, we’ll schedule a call with your future manager to deep dive into the
role with you and for you to show off your skills through a small task.
Step 4: After a quick interaction with the People Team, If our vibes match, a quick call with our Founders.
 If we mutually enjoy the 4 steps, we onboard you with a big smile :)

NOTE

At any step, if things don't work out, we will proactively send out an email. You are welcome to
ask for detailed feedback and re-apply in the future.

We prefer [Passion>Skills>Education]

Read more
A fast-growing SaaS commerce company based in Bangalore
A fast-growing SaaS commerce company based in Bangalore
Agency job
via Jobdost by Mamatha A
Bengaluru (Bangalore)
3 - 6 yrs
₹8L - ₹15L / yr
SaaS
Product Management
Fintech
rewards
Job Description- Product Manager
What is the role?
Product Manager for this company will be responsible for the product features, analysis, documentation &
release execution throughout the lifecycle of the product portfolio. This includes feature specs,
listening to customers, creating business requirements, driving functional requirement, driving this
through development and successfully launching new product features. To read more about the kind
of qualities we are looking for this role, please checkthis link
Key responsibilities
• Develop business cases for each product feature to demonstrate feasibility
including target pricing and margin, addressable and realizable market,
SWOT analysis, estimated development, implementation, and support costs
etc.
• Solve customer problems and build functional, technical and design
specifications for the solution.
• Help define the value proposition of the product for the sales team and help
develop the sales tools that support the selling process of your products.
• Research and understand competitive offerings in your sector.
What are we looking for?
• An enthusiastic individual with 3+ years of experience in product
management.
• We would prefer candidates from Fintech, ecommerce, rewards, loyalty and
incentives.
• Candidates from IIT, NIT, BITS, NSIT, and other premier engineering colleges
ll be preferred.
• We'll look forward to technical skills required for a product role along with
soft skills required to manage multiple stakeholder roles. Rest we can explore
together during our interactions. If you find yourself to be someone that fits
this requirement then read on.
Whom will you work with?
You will closely work with technology, design, sales and customer care teams. You will report
to the head of product development.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between
concepts, yet maintain the quality of content, interact and share your ideas and have loads of
learning while at work. Work with a team of highly talented young professionals and enjoy
the comprehensive benefits that company offers.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF,
Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and
Compass. Company works with over 1000 global clients. We help our clients in engaging and
motivating their employees, sales teams, channel partners and consumers for better business
results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we
will wait for a reasonable time of around 3-5 days before we screen the collected applications
and start lining up job discussions with the hiring manager. We assure you that we will
attempt to maintain a reasonable timeframe for successfully closing this requirement. The
candidates will be kept informed and updated on the feedback and application status.
Read more
Head Field Solutions Pvt. Ltd.
Noida
0 - 6 yrs
₹1L - ₹8L / yr
Sales
Business Development
Inside Sales
Client Servicing

For Females Category

Excellent Verbal Communication Skills

 

We are currently looking "BUSINESS DEVELOPMENT EXECUTIVE" for our branch office in Noida, UP.

Job Profile:

It is a sales position responsible for developing, maintaining, and growing business within the IT/Engineering niche.

Activities include client development, meeting sales objectives, obtaining requisitions/job orders, building relationships, penetrating client accounts and ensuring delivery.

 

Desired candidates profile:

The candidate must possess a proven ability to prospect, develop business and build relationships.

  • 0-5 years of experience as BDE/BDM.
  • In addition, they must demonstrate a strong customer focus and personal leadership and solid negotiation and presentation skills.
  • Individuals experienced in sales and account management who are persistence and have a strong drive to win over new clients and build new business are the best fit.

 

Benefits:

  • Employee friendly Corporate Work culture
  • Excellent Salary structure
  • Day Shift with Saturday and Sunday fixed Off
  • Best in class infrastructure
  • In-House Meals are available.
  • Strong recognition for our employees, giving them excellent career path.

 

­­­­­­­­­­­­­­­­­­­­­­­­­­­

Company Website links:

www.headfield.com

 

Read more
GEx Search
at GEx Search
1 recruiter
Markand Raval
Posted by Markand Raval
Ahmedabad
0 - 3 yrs
₹2.4L - ₹3.2L / yr
Recruitment
Sourcing
Screening
Communication Skills
Recruitment/Talent Acquisition

Looking for a technical recruiter for a US Staffing Division. 

Require excellent command over the english language, Should have experience of working with IT and Non-IT requirements. Should be able to source candidates as per the given job description.

Read more
Awnics Technologies
at Awnics Technologies
1 recruiter
Raj Setty
Posted by Raj Setty
Bengaluru (Bangalore)
0 - 4 yrs
₹3L - ₹6L / yr
Inside Sales
Lead Generation
Client Servicing
Excellent written skills, oral skills, phone skills · Demonstrated track record at achieving measurable goals in a fast-paced environment · Ability to connect the dots, client personas and research into a compelling pitch · Prior objection handling experience · Ability to quickly grasp client business context based on research/intro calls · Outstanding relationship building skills with a high degree of responsiveness and integrity · Able to learn and understand product solutions and features
Read more
Mainstay Sales Solutions
Muzaffar Shaikh
Posted by Muzaffar Shaikh
Pune
1 - 1 yrs
₹0L - ₹2L / yr
web research
flexibility
Communication Skills
We are looking for dynamic people with money and growth being a soul motivational factor
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos