
Support Engineer (2-4 years) (Trading/Fintech Domain)
About Us:
We are a technology-driven financial services firm specializing in providing high-performance trading platforms and broking
solutions. Our products serve top brokers and trading institutions across the capital markets. With innovation at our core,
we build scalable and secure systems that keep the financial markets running smoothly. For more details, pls visit:
Role Summary:
We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will
be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction
in a fast-paced trading environment.
Key Responsibilities:
• Act as the primary contact for clients reporting issues related to trading applications and platforms.
• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).
• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.
• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.
• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.
• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.
• Communicate proactively with clients about upcoming product features, enhancements, or changes.
• Build and maintain strong relationships with clients through regular, value-added interactions.
• Collaborate in conducting UAT, release validations, and production deployment verifications.
• Assist in root cause analysis and post-incident reviews to prevent recurrences.
Required Skills & Qualifications:
• Bachelor's degree in Computer Science, IT, or related field.
• 2+ years in Application/Technical Support, preferably in the broking/trading domain.
• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.
• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.
• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.
• Excellent communication and interpersonal skills for effective client interaction.
• Ability to work under pressure during trading hours and manage multiple priorities.
• Customer-centric mindset with a focus on relationship building and problem-solving.
Nice to Have:
• Exposure to broking platforms like NOW, NEST, ODIN, or custom-built trading tools.
• Experience interacting with exchanges (NSE, BSE, MCX) or clearing corporations.• Knowledge of scripting (Shell/Python) and basic networking is a plus.
• Familiarity with cloud environments (AWS/Azure) and monitoring tools.
Why Join Us?
• Be part of a team supporting mission-critical systems in real-time.
• Work in a high-energy, tech-driven environment.
• Opportunities to grow into domain/tech leadership roles.
• Competitive salary and benefits, health coverage, and employee wellness programs.

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Job Overview:
We are seeking a highly skilled MERN Fullstack Senior Engineer to join our dynamic team. This role demands extensive experience in both frontend and backend development, along with a strong grasp of cloud technologies and database management. You will work closely with the Engineering team, Product team, and other stakeholders to design and implement scalable, secure, and high-performance solutions. As a technical leader, you will ensure adherence to best practices, provide mentorship, and drive cross-functional collaboration.
Responsibilities:
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- Optimize applications for maximum speed, scalability, and security.
- Implement security and data protection measures.
- Build high-quality, reusable code for both frontend and backend applications.
- Document and communicate application design, topologies, and architecture clearly to peers and the business.
- Work closely with User Experience, Product Management, Engineering, and Marketing teams to create outstanding web experiences.
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- Lead and coach team members, promoting thought leadership and project excellence.
- Provide technical leadership, ensuring adherence to best software engineering practices, such as TDD, continuous integration, delivery, and deployment.
Must have experience requirements:
Education and experience:
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
- Minimum of 7+ years of professional experience in full-stack development.
Technical Requirements:
- Proficiency in JavaScript, including ES6 and beyond, asynchronous programming, closures, and prototypal inheritance.
- Expertise in modern front-end frameworks/libraries (React, Vue.js).
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- Knowledge of front-end build tools like Webpack, Babel, and npm/yarn.
- Proficiency in Node.js and frameworks like Express.js, Koa, or NestJS.
- Experience with RESTful API design and development.
- Experience with Serverless.(Lambda, CloudFunctions)
- Experience with GraphQL.
- Experience with SQL databases (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., MongoDB, Redis).
- Experience with caching & search frameworks. (Redis, ElasticSearch)
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- Experience with containerization tools (Docker, Kubernetes).
- Experience with CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI).
- Knowledge of cloud platforms (AWS, Azure, Google Cloud).
- Proficiency in testing frameworks and libraries (Jest, vitest, Cypress, Storybook).
- Strong debugging skills using tools like Chrome DevTools, Node.js debugger.
- Expertise in using Git and platforms like GitHub, GitLab, or Bitbucket.
- Understanding of web security best practices (OWASP).
- Experience with authentication and authorization mechanisms (OAuth, JWT).
- System Security, Scalability, System Performance experience
Leadership & Team:
- Proven track record of delivering complex projects successfully.
- Ability to conduct code reviews and provide constructive feedback.
- Experience in agile methodologies (Scrum, Kanban).
- Ability to manage project timelines and deliverables effectively.
- Excellent verbal and written communication skills.
- Ability to explain technical concepts to non-technical stakeholders.
- Strong analytical and problem-solving skills.
- Ability to troubleshoot and resolve complex technical issues.
- Experience in working with cross-functional teams (designers, product managers, QA).
- Ability to quickly learn and adapt to new technologies and frameworks.
Perks:
- Day off on the 3rd Friday of every month (one long weekend each month)
- Monthly Wellness Reimbursement Program to promote health well-being
- Monthly Office Commutation Reimbursement Program
- Paid paternity and maternity leaves
Skills Required:
- 4+ years' experience in application development in the following
- Mandatory: C# ASP.NET, MVC, REST API, T SQL, oops, Client facing skills
- Preferred: ASP.Net Core, JavaScript or Angular, Azure, VB.NET, WWF, Microservices
Job Description:
- Mandatory: Extensive hands-on experience in developing web applications using C# ASP.NET and MVC
- Mandatory: TSQL ability to develop and analyze existing complex flows within Stored Procedures
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About Kiru:
Kiru is a forward-thinking payments startup on a mission to revolutionise the digital payments landscape in Africa and beyond. Our innovative solutions will reshape how people transact, making payments safer, faster, and more accessible. Join us on our journey to redefine the future of payments.
Position Overview:
We are searching for a highly skilled and motivated DevOps Engineer to join our dynamic team in Pune, India. As a DevOps Engineer at Kiru, you will play a critical role in ensuring our payment infrastructure's reliability, scalability, and security.
Key Responsibilities:
- Utilize your expertise in technology infrastructure configuration to manage and automate infrastructure effectively.
- Collaborate with cross-functional teams, including Software Developers and technology management, to design and implement robust and efficient DevOps solutions.
- Configure and maintain a secure backend environment focusing on network isolation and VPN access.
- Implement and manage monitoring solutions like ZipKin, Jaeger, New Relic, or DataDog and visualisation and alerting solutions like Prometheus and Grafana.
- Work closely with developers to instrument code for visualisation and alerts, ensuring system performance and stability.
- Contribute to the continuous improvement of development and deployment pipelines.
- Collaborate on the selection and implementation of appropriate DevOps tools and technologies.
- Troubleshoot and resolve infrastructure and deployment issues promptly to minimize downtime.
- Stay up-to-date with emerging DevOps trends and best practices.
- Create and maintain comprehensive documentation related to DevOps processes and configurations.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
- Proven experience as a DevOps Engineer or in a similar role.
- Experience configuring infrastructure on Microsoft Azure
- Experience with Kubernetes as a container orchestration technology
- Experience with Terraform and Azure ARM or Bicep templates for infrastructure provisioning and management.
- Experience configuring and maintaining secure backend environments, including network isolation and VPN access.
- Proficiency in setting up and managing monitoring and visualization tools such as ZipKin, Jaeger, New Relic, DataDog, Prometheus, and Grafana.
- Ability to collaborate effectively with developers to instrument code for visualization and alerts.
- Strong problem-solving and troubleshooting skills.
- Excellent communication and teamwork skills.
- A proactive and self-motivated approach to work.
Desired Skills:
- Experience with Azure Kubernetes Services and managing identities across Azure services.
- Previous experience in a financial or payment systems environment.
About Kiru:
At Kiru, we believe that success is achieved through collaboration. We recognise that every team member has a vital role to play, and it's the partnerships we build within our organisation that drive our customers' success and our growth as a business.
We are more than just a team; we are a close-knit partnership. By bringing together diverse talents and fostering powerful collaborations, we innovate, share knowledge, and continually learn from one another. We take pride in our daily achievements but never stop challenging ourselves and supporting each other. Together, we reach new heights and envision a brighter future.
Regardless of your career journey, we provide the guidance and resources you need to thrive. You will have everything required to excel through training programs, mentorship, and ongoing support. At Kiru, your success is our success, and that success matters because we are the essential partners for the world's most critical businesses. These companies manufacture, transport, and supply the world's essential goods.
Equal Opportunities and Accommodations Statement:
Kiru is committed to fostering a workplace and global community where inclusion is celebrated and where you can bring your authentic selfbecause that's who we're interested in. If you are interested in this role but don't meet every qualification in the job description, don't hesitate to apply. We are an equal opportunity employer.
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Job Details:-
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Urgently required. (NP of maximum 15 days)
Location:- Mumbai
Experience:- 2-4 years.
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Experience required in Node.js & PostgreSQL
Backend Developer
Job Description
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