Support Engineer (2-4 years) (Trading/Fintech Domain)

We’re building a powerful, AI-driven communication platform — a next-generation alternative to RingCentral or 8x8 — powered by OpenAI, LangChain, and SIP/WebRTC. We're looking for a Full-Stack Software Developer who’s passionate about building real-time, AI-enabled voice infrastructure and who’s excited to work in a fast-moving, founder-led environment.

This is an opportunity to build from scratch, take ownership of core systems, and innovate on the edge of VoIP + AI.

What You’ll Do

• Design and build AI-driven voice and messaging features (e.g. smart IVRs, call transcription, virtual agents)
• Develop backend services using Python, Node.js, or Golang
• Integrate OpenAI, Whisper, and LangChain with real-time VoIP systems like Twilio, SIP, or WebRTC
• Create scalable APIs, handle call logic, and build AI pipelines
• Collaborate with the founder and early team on product strategy and infrastructure
• Participate in occasional in-person strategy meetings (Delhi, Bangalore, or nearby)

Must-Have Skills

• Strong programming experience in Python, Node.js, or Go
• Hands-on experience with VoIP/SIP, WebRTC, or tools like Twilio, Asterisk, Plivo
• Experience integrating with LLM APIs, OpenAI, or speech-to-text models
• Solid understanding of backend design, Docker, Redis, PostgreSQL
• Ability to work independently and deliver production-grade code

Nice to Have

• Familiarity with LangChain or agent-based AI systems
• Knowledge of call routing logic, STUN/TURN, or media servers (e.g. FreeSWITCH)
• Interest in building scalable cloud-first SaaS products

Work Setup

• 🏠 Remote work (India-based, must be reachable for meetings)
• 🕐 Full-time role
• 💼 Direct collaboration with founder (technical)
• 🧘‍♂️ Flexible hours, strong ownership culture

MANDATORY TECHNICAL SKILLS

SSRS, PowerBI, SQL Server 2008/2012, TSQL, Stored Procedures, Views, UDF’s, Triggers, Charts

EXPERIENCE

• 7+ years professional experience in database development using SQL Server 2008/2012(T-SQL, SSRS)

• Strong analytical and critical thinking skills, with the ability to analyze business requirements to determine

• processing flow, user requirements and inter-dependencies of multiple information systems.

• Experience with SDLC required

• Excellent verbal and written communication skills.

• Strong in performance tuning especially tuning complex queries, procedures and indexing strategies

We are seeking a dynamic and experienced Data Analytics and Data Science Trainer to deliver high-quality training sessions, mentor learners, and design engaging course content. The ideal candidate will have a strong foundation in statistics, programming, and data visualization tools, and should be passionate about teaching and guiding aspiring professionals.

We are looking for a Senior Quality Assurance Engineer who is passionate about delivering high-quality software products. You will be responsible for ensuring that our applications meet business and technical requirements through effective testing strategies, automation, and collaboration with development teams.

 Key Responsibilities

• Design, develop, and execute test plans, test cases, and test scripts.
• Perform manual and automated testing for web and mobile applications.
• Identify, report, and track bugs using bug-tracking tools.
• Work closely with developers, product managers, and stakeholders to ensure quality delivery.
• Conduct regression, functional, integration, and performance testing.
• Improve QA processes and testing standards across projects.
• Mentor junior QA team members when required.
• Ensure timely delivery with high product quality.

🛠 Required Skills & Qualifications

• Minimum 3+ years of experience in Software Testing / Quality Assurance.
• Strong knowledge of Manual Testing and Automation Testing.
• Experience with tools like Selenium, Cypress, Postman, JMeter, etc.
• Understanding of SDLC, STLC, Agile methodologies.
• Experience in API testing and database testing is a plus.
• Good communication and problem-solving skills.
• Ability to work from office and collaborate with cross-functional teams.

⭐ Good to Have

• Experience with CI/CD pipelines.
• Knowledge of performance and security testing.
• Exposure to cloud platforms is a plus.

💼 What We Offer

• Work from Office environment with a collaborative culture.
• Opportunity to work on real-world, scalable products.
• Learning and growth opportunities.

About the Role:

We are looking for a highly motivated and detail-oriented Campaign Management Associate to join our dynamic marketing team in Ahmedabad. In this role, you will be responsible for planning, executing, and analyzing data-driven marketing campaigns that elevate our brand visibility and drive meaningful customer engagement.

If you are passionate about performance marketing and love leveraging data to deliver results, this is the perfect opportunity for you. We value self-driven professionals who take ownership and thrive in a collaborative, fast-paced environment.

Key Responsibilities:

• Manage and optimize campaigns across Facebook Ads Manager and Google Search, Display, and Video Ads.
• Plan, develop, and execute high-performing paid advertising campaigns.
• Handle large campaign budgets for brands generating up to $2 million in annual revenue.
• Utilize analytics to develop actionable insights and strategic recommendations.
• Conduct marketing research and apply consumer psychology principles to campaigns.
• Collaborate effectively with cross-functional teams and communicate results clearly.
• Prioritize and manage multiple projects independently while maintaining accuracy and attention to detail.

What We’re Looking For:

• Strong analytical mindset with a consumer-first approach.
• Excellent communication and collaboration skills.
• Proven ability to self-manage and deliver within deadlines.
• A passion for data-driven marketing and continuous learning.
• Precision, thoroughness, and a high attention to detail.

Perks:

• Exposure to global brands and large-scale campaign management.
• Supportive and growth-oriented work culture.
• 5 Days working
• Flexible working hours
• Mediclaim working hours
• Maternity Leave benefits
• Paternity Leave benefits
• Birthday Leave benefits
• Yearly Performance Incentives
• Bereavement Leave 

• Develops Salesforce.com platform modules, dashboards, interfaces,     and database functions with VisualForce,and the Apex coding language
• Understand and utilize Salesforce strategies the technical standards, specifications and policies that are supported within the Salesforce ecosystem
• Experience with Salesforce.com Lightning UI, Apex, and performance optimisation
• Mentor junior team members in Integration Technologies, and Salesforce best practices
• Lead the technical planning & requirements gathering phases for Salesforce projects
• Lead Salesforce development team in developing solutions through collaboration and discussion, within our teams and with clients

JOB DESCRIPTION:. THE IDEAL CANDIDATE WILL:

• Ensure new features and subject areas are modelled to integrate with existing structures and provide a consistent view. Develop and maintain documentation of the data architecture, data flow and data models of the data warehouse appropriate for various audiences. Provide direction on adoption of Cloud technologies (Snowflake) and industry best practices in the field of data warehouse architecture and modelling.

• Providing technical leadership to large enterprise scale projects. You will also be responsible for preparing estimates and defining technical solutions to proposals (RFPs). This role requires a broad range of skills and the ability to step into different roles depending on the size and scope of the project Roles & Responsibilities.

ELIGIBILITY CRITERIA: Desired Experience/Skills:
• Must have total 5+ yrs. in IT and 2+ years' experience working as a snowflake Data Architect and 4+ years in Data warehouse, ETL, BI projects.
• Must have experience at least two end to end implementation of Snowflake cloud data warehouse and 3 end to end data warehouse implementations on-premise preferably on Oracle.

• Expertise in Snowflake – data modelling, ELT using Snowflake SQL, implementing complex stored Procedures and standard DWH and ETL concepts
• Expertise in Snowflake advanced concepts like setting up resource monitors, RBAC controls, virtual warehouse sizing, query performance tuning, Zero copy clone, time travel and understand how to use these features
• Expertise in deploying Snowflake features such as data sharing, events and lake-house patterns
• Hands-on experience with Snowflake utilities, SnowSQL, SnowPipe, Big Data model techniques using Python
• Experience in Data Migration from RDBMS to Snowflake cloud data warehouse
• Deep understanding of relational as well as NoSQL data stores, methods and approaches (star and snowflake, dimensional modelling)
• Experience with data security and data access controls and design
• Experience with AWS or Azure data storage and management technologies such as S3 and ADLS
• Build processes supporting data transformation, data structures, metadata, dependency and workload management
• Proficiency in RDBMS, complex SQL, PL/SQL, Unix Shell Scripting, performance tuning and troubleshoot
• Provide resolution to an extensive range of complicated data pipeline related problems, proactively and as issues surface
• Must have expertise in AWS or Azure Platform as a Service (PAAS)
• Certified Snowflake cloud data warehouse Architect (Desirable)
• Should be able to troubleshoot problems across infrastructure, platform and application domains.
• Must have experience of Agile development methodologies
• Strong written communication skills. Is effective and persuasive in both written and oral communication

Nice to have Skills/Qualifications:Bachelor's and/or master’s degree in computer science or equivalent experience.
• Strong communication, analytical and problem-solving skills with a high attention to detail.

About you:
• You are self-motivated, collaborative, eager to learn, and hands on
• You love trying out new apps, and find yourself coming up with ideas to improve them
• You stay ahead with all the latest trends and technologies
• You are particular about following industry best practices and have high standards regarding quality

Azure DeVops

On premises to Azure Migration

Docker, Kubernetes

Terraform CI CD pipeline

9+ Location

Budget – BG, Hyderabad, Remote , Hybrid –

Budget – up to 30 LPA

• Participate in planning, implementation of solutions, and transformation programs from legacy system to a cloud-based system
• Work with the team on Analysis, High level and low-level design for solutions using ETL or ELT based solutions and DB services in RDS
• Work closely with the architect and engineers to design systems that effectively reflect business needs, security requirements, and service level requirements
• Own deliverables related to design and implementation
• Own Sprint tasks and drive the team towards the goal while understanding the change and release process defined by the organization.
• Excellent communication skills, particularly those relating to complex findings and presenting them to ensure audience appeal at various levels of the organization
• Ability to integrate research and best practices into problem avoidance and continuous improvement
• Must be able to perform as an effective member in a team-oriented environment, maintain a positive attitude, and achieve desired results while working with minimal supervision

Basic Qualifications:

• Minimum of 5+ years of technical work experience in the implementation of complex, large scale, enterprise-wide projects including analysis, design, core development, and delivery
• Minimum of 3+ years of experience with expertise in Informatica ETL, Informatica Power Center, and Informatica Data Quality
• Experience with Informatica MDM tool is good to have
• Should be able to understand the scope of the work and ask for clarifications
• Should have advanced SQL skills. Including complex PL/SQL coding skills
• Knowledge of Agile is plus
• Well-versed with SOAP, Webservice, and REST API.
• Hand on development using Java would be a plus.