
Role & Responsibilities
Own the user experience for Dentsu's AI-powered agentic tools and client-facing data products. This is a senior design role responsible for making complex multi-agent systems, Genie spaces, and automated workflows feel simple and intuitive for media teams and clients who are not technical. You will work at the intersection of AI capability and human usability, designing the interfaces that turn powerful backend intelligence into tools people actually want to use.
Key Responsibilities-
- Lead end-to-end design for agentic AI products: from discovery and user research through wireframes, prototypes, and production-ready specs
- Design intuitive interfaces for multi-agent systems that serve media planners, analysts, and clients with varying levels of technical sophistication
- Create UX flows for Genie spaces, conversational data exploration, and automated reporting dashboards that surface insights without requiring SQL or code
- Develop and maintain a design system for the Decisioning practice's AI product suite, ensuring visual and interaction consistency across all tools
- Conduct user research with internal media teams and client stakeholders to identify pain points, map workflows, and validate design decisions
- Design transparency and trust patterns for AI-driven experiences: how users understand what the system did, why, and how to correct it
- Prototype and test interaction models for agent-to-human handoff, error recovery, and multi-step automated workflows
- Collaborate closely with AI engineers and data scientists to ensure designs are technically feasible and ship at high fidelity
- Design onboarding flows and training materials that accelerate adoption of new AI tools across agencies
- Create client-facing presentation materials, demos, and visual assets that communicate tool capabilities and business value
Ideal Candidate
- Strong Agentic AI & Data Product Designer Profile
- Mandatory (Experience 1): Must have 6+ years of total experience in design, with 5+ years in Product Design for data-heavy or complex digital products — enterprise dashboards, analytics tools, workflow platforms, or similar complex environments — with shipped work at scale.
- Mandatory (Experience 2): Must have 6 months+ experience designing for AI/ML-powered products like gen ai features, agentic ai related features, AI automation tools etc
- Mandatory (Skill 1): Must have demonstrated expertise in complex workflow design, data visualization, and enterprise UX at scale — designing interfaces that surface insights and enable non-technical users to navigate powerful backend systems
- Mandatory (Skill 2): Must have strong understanding of design systems and component-based design methodology, with experience building, contributing to, or maintaining systems that ensure visual and interaction consistency across a product suite
- Mandatory (Skill 3 ): Must have the ability to design transparency and trust patterns for AI-driven experiences — including how users understand what the system did, why, and how to correct it; plus interaction models for agent-to-human handoff, error recovery, and multi-step automated workflows
- Mandatory (Tools): Must have deep proficiency in Figma, including component libraries, auto-layout, and interactive prototyping
- Mandatory (Stakeholder Mgmt & Communication): Must have excellent communication skills for presenting design rationale to engineering, product, and business stakeholders
- Mandatory (Portfolio): Must have a strong portfolio demonstrating complex workflow design, data visualization work, and ideally AI/agentic or conversational interface projects.
- Preferred (AI Interaction Design): Experience specifically designing chatbot, copilot, or agent-based interaction patterns
- Preferred (Industry): Experience in media, advertising, or marketing technology industries

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